Requesting Assistance Or Service .....................................................................Back Cover
BEFORE USING YOUR NEW VACUUM CLEANER
Read this Use & Care Guide. It will help you assemble and operate your new Kenmore
vacuum cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model
and serial numbers when requesting information.
Your vacuum cleaner’s model and serial numbers are located on the Model and Serial
Number Plate. Use the space below to record the model number and serial number of your
new Kenmore vacuum cleaner.
Model No.____________________________________________
Serial No. ____________________________________________
Date of Purchase ______________________________________
Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE ELITE CORDLESS VACUUM CLEANER is packaged with the following
parts and components assembled separately in the carton:
READ ALL INSTRUCTIONS IN THIS GUIDE BEFORE ASSEMBLING OR USING YOUR
VACUUM CLEANER. To reduce the risk of fire, electrical shock, injury to persons or damage
when using your vacuum cleaner, follow all safety precautions listed below.
• Use your vacuum only as described in this
Use & Care Guide.
• Do not use or charge outdoors or on wet
surfaces.
• Do not allow to be used as a toy. Close
attention is necessary when used by or
near children, pets or plants.
• Use only manufacturer’s recommended
attachments. Do not use attachments
other than those supplied with this
vacuum.
• Do not handle charger, including charger
plug, and charger terminals with wet
hands.
• Do not put any object into openings. Do
not use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce air flow.
• Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or
combustible liquids, such as gasoline, or
use in areas where they may be present.
• Switch off the appliance before
connecting the accessories.
• Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
• Do not pick toxic solution such as chlorine
bleach, ammonia or drain cleaner.
• Do not use without dust cup and HEPA
filter in place.
• Do not charge the unit outdoors.
• Prevent unintentional starting. Ensure
the product does not operate before
connecting to hand vacuum, picking up
or carrying the appliance.
• Do not attempt to charge the appliance
with the switch in the on position.
• Do not attempt to use this charging
adapter with any other product nor
attempt to charge this product with
another charging adapter.
• To recharge vacuum, use only Yinli
YLS0241AT256080 or Xdroid XZ25600800EU charger adapter.
• Do not use an appliance that is damaged
or modified. Damaged or modified
appliance may exhibit unpredictable
behavior resulting in fire, explosion or risk
of injury.
• Do not immerse vacuum cleaner, or
charging adapter in water or other
liquids.
• Always turn the vacuum off before
connecting or disconnecting the
motorized nozzle.
• Store the cordless vacuum indoors. Put
the cordless vacuum away after use to
prevent accidents.
• Keep your work area well lit.
• Keep the vacuum moving over the carpet
surface at all times to avoid damaging
the carpet fibers.
• Do not vacuum up any liquids.
• Do not use in an enclosed space where
vapors are present from paint, paint
thinner, moth-proofing substances,
flammable dust or other explosive or
toxic materials.
- 3 -
IMPORTANT SAFETY INSTRUCTIONS
• Do not pick up hard or sharp objects such
as glass, nail, screws or coins that could
damage the vacuum cleaner.
• To avoid excessive heat and damage
to unit or batteries, do not operate the
vacuum while charging.
• Do not use extension cords or outlets with
inadequate current carrying capacity.
• Do not expose an appliance to fire or
excessive temperature. Exposure to fire
or temperature above 265°F (130°C) may
cause explosion.
• Leaks from battery cells can occur
under extreme usage or temperature
conditions. If the liquid gets on skin, wash
quickly with water. If liquid gets into the
eyes, flush them immediately with clean
water for a minimum of 10 minutes. Seek
medical attention.
• While there is no shock hazard from
electrical terminals located on the
vacuum, a burn could result from metal
objects being inserted into the terminal
areas. Vacuum cleaner terminals should
always be kept free of objects.
• Store charger indoors in a cool, dry
area, not exposed to weather to avoid
electrical shock and/or damage to the
vacuum cleaner.
• Changes or modifications to this unit
not expressly approved by the party
responsible for compliance could void the
user’s authority to operate the equipment.
• Charging improperly or at temperatures
outside of the specified range may
damage the battery and increase the risk
of fire.
• You are responsible for making sure
that your vacuum cleaner is not used
by anyone who is unable to operate it
properly.
• Have servicing performed by a qualified
repair person using only identical
replacement parts. This will ensure that
the safety of the product is maintained.
• Do not modify or attempt to repair
the appliance or the battery pack (as
applicable) except as indicated in the
instructions for use and care.
•
This appliance is designed for household
use only!
NOTICE
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions.
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Product Disposal
This product contains an internal Lithiumion battery pack formulated from
environmentally sensitive materials. This
product must be disposed of properly
with due care for the environment. Do
not dispose of product with household
garbage. Consult your local waste
authority for information regarding
available recycling or disposal options.
SAVE THESE INSTRUCTIONS
Household use only.
- 4 -
VACUUM CLEANER WARRANTY
LIMITED WARRANTY
FOR ONE YEAR from the date of sale this product is warranted against defects in
material or workmanship.
WITH PROOF OF SALE a defective product will be replaced free of charge.
The Kenmore brand is used under license. Direct all claims for warranty service to:
1-877-531-7321 (US) / 1-844-608-3081 (CA).
This warranty does not cover filters or belts, which are expendable parts that can wear
out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household purposes.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Cleva North America, Inc., Greenville SC 29607
- 5 -
PARTS AND FEATURES
It is important to know your vacuum cleaners parts and features to assure its proper and
safe use. Review these before using your vacuum.
REPLACEMENT PARTS
ItemPart No.(US) Part No.(CA)
HEPA Media Filter561051107561051107
Pre-Filter Basket561057103561057103
Brush Roll571018102571018102
To order a replacement
part, call
1-877-531-7321 (US) /
1-844-608-3081 (CA).
- 6 -
PARTS AND FEATURES
Hand Vacuum
Motorized Nozzle
Charging Adapter
Wand
Wall Mountable Bracket
Screw (2)
- 7 -
2-in-1 Combination Tool
PARTS AND FEATURES
The motorized nozzle and the combination
tool can be inserted into either the hand
vacuum or the wand. You will hear a click
if the motorized nozzle installed correctly.
Combination Tool
The combination brush can be used as a
crevice tool or as a dusting brush. To use
as a dusting brush, simply squeeze the
buttons in the side of the tool and shift
brush forward.
Crevice Tool ModeDusting Brush Mode
For proper electrical contact,
NOTE:
always be sure that metal contact surfaces
of the motorized nozzle, the wand and the
hand vacuum are clean before use.
Friction Hold Stoppers
The back of the hand vacuum features
two rubber stoppers. When you lean the
stick vac against a wall, the stoppers help
prevent the unit from slipping down and
possibly being damaged.
Rubber Stoppers
- 8 -
ASSEMBLY INSTRUCTIONS
Before assembling the vacuum cleaner, check the PACKING LIST (Page 2). Use this list to
verify that you have received all the components of your new Kenmore Elite CSV Max
Cordless Stick Vac.
1. Insert the hand vacuum into the top of
the wand until you hear a click.
Click
2. Insert the bottom of the wand into the
motorized nozzle until you hear a click.
Click
3. Use the 2 screws provided to mount the
bracket on the wall, but not to drywall
only. Secure the screws to a stud. Mount
at a recommended height of 59'' and
no less than 44'' above the floor. Ensure
that no plumbing or electrical cables,
wires or ductwork are located directly
behind the mounting area.
4. Hang the hand vacuum on the wall
mount. Align the base of the hand
vacuum with the wall mount and slide in
as shown in the picture below.
To be able to charge vacuum
NOTE:
while it is mounted, attach bracket to wall
no more than 59'' from wall electrical
outlet.
59”
(Recommended)
44”
(Minimum)
- 9 -
CHARGING
WARNING
Before charging make sure the unit is
turned OFF.
1. Insert the charging adapter plug into the
charging port on the side of the hand
vacuum base.
2. Plug the adapter into a wall outlet. The
battery indicator will begin to pulse
blue.
The battery requires approximately 4 hours
of charging to regain full capacity. While
the unit is charging, the battery indicator
ring will pulse blue. When the battery is
fully charged, the battery indicator will
show a continuous blue light, and turn off
after 15 minutes.
Battery Indicator
NOTE:
hung on the wall mountable bracket. Attach
bracket to wall no more than 59'' from a
wall electrical outlet.
The unit can be charged while it is
59”
(Maximum)
NOTE:
first time, charge vacuum to full capacity.
NOTE:
illuminate when charging, ensure that the
charging adapter is plugged in properly to
the wall outlet and the charging port on the
hand vacuum.
For better battery performance, it is
recommended to charge the unit when
the battery indicator shows a continuous
yellow light during operation, and remove
the charging adapter from the unit after the
battery is fully charged.
Never charge the batteries in temperatures
above 104°F (40°C) or below 39.2°F (4°C).
It is normal for the charger to become
warm when charging.
Before using stick vacuum for the
If the battery indicator does not
- 10 -
OPERATING INSTRUCTIONS
CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT
touch the brush roll when vacuum is on. Contacting the brush
roll while it is rotating can cut, bruise or cause other injuries.
Always turn off before servicing. Use caution when operating
near children or pets.
CONTROL BUTTONS
The on/off trigger button is located on
the inner side of the hand vacuum handle.
The vacuum has two-speed controls, ECO
and HIGH. Change speed by pressing the
speed change button shown below.
Speed
Change
Button
On/Off
Button
VACUUM OPERATION
CAUTION
Operate the appliance at room
temperature between 39.2°F (4°C) and
104°F (40°C) in order to ensure safe and
normal function.
Battery Power Level Indicator
The battery power level indicator lights up
to give you an idea of how much battery
power remains at any given time.
Battery Power Level
Indicator
Blue, Continuous
Green, Continuous50%~74%
Yellow, Continuous
Red, Continuous10%~24%
Red, Flashing
Please remove the battery
NOTE:
indicator label before first use.
carpets or rugs, as well as hard floors.
Battery Capacity
75%~100%
25%~49%
(Recharge
recommended)
0~9%
(Recharge required)
Before vacuuming floors, connect the
motorized nozzle to the wand. Then
connect the hand vacuum to the wand. The
motorized nozzle can be used for cleaning
- 11 -
VACUUM OPERATION
To start the vacuum, press the on/off trigger
button. Once turned on, the battery level
indicator will be lit.
The vacuum starts in the ECO speed
position. To switch the speed to HIGH, press
the speed change button. Press the speed
change button again to switch back to ECO
speed.
To turn the vacuum off, press the on/off
trigger button again.
CLEANING WITH THE HAND VACUUM
Easily clean messes on furniture, upholstery,
stairs and other hard-to-reach areas with
the included combination tool.
1. To detach the hand vacuum, press the
wand release button and pull the wand
from the hand vacuum.
Wand Release Button
When vacuuming on plush carpet, use ECO
mode for best performance.
NOTE:
to about 10% remaining, the battery level
indicator will start red flashing. The flashing
will continue until the unit is charged or is
completely out of battery power.
2. Install the combination tool onto the end
3. When finished cleaning, turn the hand
When battery power decreases
of the hand vacuum.
vacuum OFF and remove the combination
tool.
- 12 -
VACUUM MAINTENANCE AND CARE
CAUTION
To reduce the risk of electric shock, remove the charging adapter from the unit, and
make sure the unit is turned off before any maintenance.
EMPTYING DUST CUP AND CLEANING FILTER
Dust Cup Emptying
For best performance, empty dust cup
after every use or once dust reaches max
fill line. Never operate the vacuum cleaner
without dust cup and filter in place.
Before emptying the dust cup, ensure the
vacuum is turned off.
1. Position dust cup lid area of vacuum
over a waste receptacle. Press down the
dust cup release latch to open dust cup
lid and allow cup contents to drop into
waste receptacle.
Dust Cup
Release
Latch
2. Close dust cup lid until you hear a click.
Filter Cleaning
If there is hair wrapped or blocked in the
dust cup or the suction power is weak,
it is necessary to wash the HEPA media
filter and pre-filter basket to clean off
accumulated dust or hair.
NOTE:
check and clean the HEPA Media filter
regularly.
WARNING:
cleaner without filters in place.
1. With one hand grasped around the
handle, press the filter release button to
separate the dust cup and filters from
the hand vacuum.
Filter Release Button
For optimal performance, please
Do not operate vacuum
Click
- 13 -
EMPTYING DUST CUP AND CLEANING FILTER
2. Remove the HEPA media filter and prefilter basket from the dust cup.
HEPA media Filter
Pre-filter Basket
Dust Cup
3. Brush loose debris from HEPA media
filter and pre-filter basket and then rinse
with warm water. Set both filters aside
and allow to air dry for 24 hours.
IMPORTANT:
and pre-filter must dry completely before
reuse.
4. Place the pre-filter basket back into the
dust cup, then place the HEPA media
filter back into the pre-filter basket.
The HEPA media filter
5. To reassemble the dust cup to the hand
vacuum, align the tabs on the dust cup
with slots in the hand vacuum. Once
aligned, attach the dust cup to the hand
vacuum until you hear a click.
- 14 -
CLEANING THE MOTORIZED NOZZLE & BLOCKAGES
The brush roll may accumulate debris
such as strings, hair and fibers. This type
of debris can wrap around the brush and
diminish its ability to clean effectively.
CAUTION
Risk of injury. Brush may start
unexpectedly. Disconnect power nozzle
from wand before cleaning or servicing.
Brush Roll Manual Cleaning
1. Make sure the vacuum cleaner is turned
off. Remove the wand and the hand
vacuum from the motorized nozzle and
set aside.
2. Turn the nozzle over to access the brush
roll. As shown below, push the tab to
the unlock position "" and hold it.
Remove the locking lever.
3. With the tab held in the unlock position,
lift the brush roll out of the nozzle
housing. Clean off debris and anything
wrapped around the brush roll. Use a
pair of scissors to remove threads, etc.
For best performance, clean edges of
round end caps of the brush roll and
nozzle housing regularly.
4. Place the brush roll back into the
housing. First re-insert the round end
cap of the brush roll into the other end
of the nozzle housing. Then replace
the hexagon end of the brush roll by
aligning the end cap as shown and
pressing it down into the nozzle housing
until a click is heard.
5. Reinstall the locking lever. First insert the
tab end of the locking lever into the slot
as shown. Then press down the locking
lever into place until a click is heard.
Make sure the tab is in the lock position.
Round
End Cap
- 15 -
CLEANING THE MOTORIZED NOZZLE & BLOCKAGES
Brush Roll Reset
If the brush roll is blocked or overloaded,
the unit will automatically stop power.
Switch the unit off and remove the
obstruction.
Hose Blockage Removal
1. To clean out the hose, press the wand
release button on the motorized nozzle,
and pull the motorized nozzle away
from the wand.
Wand Release Button
2. Carefully remove any debris or blockage
from the inside of the hose. Reattach the
motorized nozzle onto the wand.
3. Once the blockage is removed, start the
vacuum to ensure air flow through the
hose.
CAUTION
Do not use scissors or other sharp objects
to remove a blockage from the hose.
NOTE:
the vacuum within a temperature range
between 39.2°F (4°C) and 104°F (40°C).
It is recommended to store
- 16 -
TROUBLESHOOTING
Review the table for solutions to minor performance problems. Any service needed, other
than maintenance described in this Use & Care Guide, should be performed by a qualified
service dealer.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury.
PROBLEM
Vacuum will not
power on.
Battery indicator
does not illuminate
when charging the
battery.
Battery indicator
does not illuminate
when using the
vacuum.
Battery indicator
flashes red and
then turns off when
using the vacuum.
Brush roll in the
motorized nozzle is
not turning.
POSSIBLE CAUSESOLUTION
Battery may be depleted.Charge the battery as instructed on page 10.
Wrong charger being used.
Brush roll is jammed.
Hand vacuum or battery is
damaged.
Charging adapter is not plugged
into outlet firmly.
Dust accumulated on the charging
port of the hand vacuum.
No power at electrical outlet.Check circuit breakers.
The battery is damaged.
The battery indicator is damaged.
Battery may be depleted.Charge the battery as instructed on page 10.
The battery indicator is damaged.
This indicates an obstruction of
brush roll or missing of the filters,
which causes the motor protection
to trip.
Battery may be depleted.Charge the battery as instructed on page 10.
Brush roll is jammed.
Brush roll is not installed properly.
Be sure to use only the charger supplied with your
product.
Remove obstruction. Follow instructions on page
15.
Call 1-877-531-7321 (US) / 1-844-608-3081 (CA)
for assistance.
Be sure the charging adapter is plugged in
properly to the outlet, and the charging connector
is plugged into the charging port of the hand
vacuum.
Clean off any dust accumulated on the charging
port of the hand vacuum.
Call 1-877-531-7321 (US) / 1-844-608-3081 (CA)
for assistance.
Call 1-877-531-7321 (US) / 1-844-608-3081 (CA)
for assistance.
Call 1-877-531-7321 (US) / 1-844-608-3081 (CA)
for assistance.
With the unit turned off, check to remove any
obstruction in the brush roll or in the motor
section, reinstall the filters into place and then
re-start. If the unit cannot be re-started, call
1-877-531-7321 (US) / 1-844-608-3081 (CA) for
assistance.
Remove obstruction. Follow instructions on page
15.
Remove the brush roll and reinstall as instructed
on page 15.
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