Kenmore HE3 110 User Manual
H^3
Front-Loading Automatic Washer
Lavadora automática de carga frontai
Laveuse automatique à chargement frontai
rt
461970205515
Sears Roebuck and Co., Hoffman Estates, IL 60179, U.S.A.
Sears Canada, Inc., Toronto, Ontario, Canada MSB 2B8
www.sears.com
www.sears.ca
TABLE OF CONTENTS
PROTECTION
PROTECTION AGREEMENTS........................................................2
lntheU.S.A.....................................................................................2
In Canada
WARRANTY
PEDESTAL OPTION WARRANTY..................................................3
WASHER SAFETY...........................................................................4
INSTALLATION REQUIREMENTS..................................................5
Tools and Parts.............................................................................5
Alternate Parts...............................................................................5
Optional Pedestal..........................................................................5
Location Requirements.................................................................5
Drain System.................................................................................6
Electrical Requirements................................................................7
INSTALLATION INSTRUCTIONS....................................................8
Remove Transport System
Connect the Inlet Hoses................................................................8
Route the Drain Hose....................................................................8
Secure the Drain Hose..................................................................9
Level the Washer..........................................................................9
Complete Installation.....................................................................9
FEATURES AND BENEFITS.........................................................10
WASHER USE................................................................................11
Starting Your Washer
Using the Dispenser....................................................................12
Pausing or Restarting..................................................................13
Changing Cycles, Options and Modifiers
Status Lights................................................................................13
Cycles..........................................................................................14
Normal Sounds
Options........................................................................................15
Modifiers......................................................................................15
Laundry Guide.............................................................................16
LAUNDRY TIPS..............................................................................16
Loading .......................................................................................16
WASHER CARE.............................................................................17
Cleaning Your Washer................................................................17
Water Inlet Hoses........................................................................17
Vacation, Storage, and Moving Care
TROUBLESHOOTING....................................................................18
SERVICE NUMBERS
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BACK COVER
11
13
14
17
AGREEMENTS
3
3
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore® appliance is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
Purchase a Master Protection Agreement now and protect
yourself from unexpected hassle and expense.
8
The Master Protection Agreement also helps extend the life of
your new appliance. Here’s what’s included in the Agreement:
✓ Expert service by our 12,000 professional repair specialists
✓ Unlimited service and no charge for parts and labor on all
covered repairs
✓ “No-lemon” guarantee - replacement of your covered
product if more than three product failures occur within twelve
months
✓ Product replacement if your covered product can’t be fixed
✓ Annual Preventive Maintenance Check at your request - no
extra charge
✓ Fast help by phone - non-technical and instructional
assistance on products repaired in your home, plus convenient
repair scheduiing
✓ Power surge protection against electrical damage due to
power fluctuations
✓ Rental reimbursement if repair of your covered product takes
longer than promised
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
Sears has over 12,000 professional repair specialists, who have
access to over 4.5 million quality parts and accessories. That’s
the kind of professionalism you can count on to help prolong the
life of your new purchase for years to come. Purchase your
Master Protection Agreement today!
Some limitations and exclusions apply. For prices and
information call 1-800-827-6655.
ir У
Sears Installation Service
For Sears guaranteed professional installation of home
appliances and items like garage door openers and water
heaters, in the U.S.A. call 1-800-4-MY-HOME®.
Travel or transportation expenses for customers who reside in
remote areas are not covered by this warranty.
Maintenance Agreements
Your purchase has added value because you can depend on
Sears HomeCentral® for service. With over 2,400 Service
Technicians and access to over 900,000 parts and accessories,
we have the tools, parts, knowledge and skills to back our
pledge: We Service What We Sell.
Your Kenmore® appliance is designed, manufactured and tested
to provide years of dependabie operation. Yet any major
appliance may require service from time to time. The Sears
Maintenance Agreement offers you an outstanding service
program, affordably priced.
The Sears Maintenance Agreement
■ Guarantees tomorrow’s service at today’s price.
■ Eliminates repair bills resulting from normal wear and tear.
■ Covers non-technical and instructional service calls.
■ Provides an annual Preventive Maintenance Check, at your
request, to ensure that your appliance is in proper running
condition.
Some limitations apply. For information concerning Sears
Home Central® Maintenance Agreements, call
1-800-361-6665.
KENMORE
WASHER WARRANTY
Limited Lifetime Warranty on Stainless Steel Drum
For the lifetime of the washer from the date of purchase. Sears
will replace the Stainless Steel wash drum due to defective
material or workmanship. After the first year, you will be charged
for labor.
Limited 10-Year Warranty on Plastic Tub*
For the second through tenth year from the date of purchase,
Sears will replace the plastic tub if it is defective in material or
workmanship. After the first year, you will be charged for labor.
Limited 5-Year Warranty on Gearcase Parts*
For the second through fifth year from the date of purchase.
Sears will replace any gearcase parts that are defective in
material or workmanship. After the first year, you will be charged
for labor.
Limited 2-Year Warranty on SENSOR SMART"^
Control Board
For two years from the date of purchase, Sears will replace the
SENSOR SMART™ control board if it is defective in material or
workmanship. You will be charged for labor after the first year.
Full 1-Year Warranty on Mechanical and Electrical Parts
For one year from the date of purchase, when this washer is
installed and operated according to the instructions that come
with it. Sears will repair or replace any of its mechanical or
electrical parts if they are defective in material or workmanship.
Service must be provided by a Sears Service Department in the
United States or Canada or an authorized agent.
Warranty Restriction
If this washer is operated for any purpose other than private
family use, all warranty coverage is restricted to 90 days from the
date of purchase.
Warranty Service
Warranty service is available by contacting the nearest Sears
Service Center in the United States or Canada. This warranty
applies only while the product is in use in the United States or
Canada.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state or province to
province.
For Sears warranty information or to contact a Sears Service
Center, please reference the service numbers located on the
back page of this manual.
Sears, Roebuck and Co.
D/817WA, Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada MSB 2B8
* In Canada a different warranty may apply.
Product Record
In the space below, record your complete model number, serial
number, and purchase date. You can find this information on the
model and serial number label, as shown.
Have this information available to help you quickly obtain
assistance or service when you contact Sears concerning your
appliance.
Model number 110
Serial number
Purchase date
Save these instructions and your sales receipt for future
reference.
________ ____________ ________________
PEDESTAL OPTION
WARRANTY
Full One-Year Warranty on Mechanical Parts
For one year from the date of purchase, supplier will repair or
replace any of its mechanical parts if defective in material or
workmanship. This Pedestal must be installed with this washer
according to the instructions provided in the Pedestal Installation
Instructions.
Warranty Restriction
If the pedestal Is subject to other than private family use and or if
the pedestal is used with any other product than those listed in
the installation instructions, the above warranty coverage is null
and void.
Product Record
In the space below, record your complete model number, serial
number, and purchase date. You can find this information on the
model and serial number label.
Have this information available to help you quickly obtain
assistance or service when you contact Sears concerning your
washer.
Model number 110.
Serial number
Purchase date
Save these instructions and your saies receipt for future
reference.
_________________________________________
____________ ____________ _______________
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean;
You can be killed or seriously injured if you don't
ADANGER
AWARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT safety INSTRUCTIONS
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
Read all instructions before using the washer.
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or
other flammable, or explosive substances to the
wash water. These substances give off vapors
that could ignite or explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not
been used for such a period, before using the
washing machine, turn on all hot water faucets
and let the water flow from each for several
minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
Before the washer is removed from service or discarded,
remove the door or lid.
Do not reach into the washer if the drum, tub or agitator
is moving.
Do not install or store the washer where it will be
exposed to the weather.
Do not tamper with controls.
Do not repair or replace any part of the washer or
attempt any servicing unless specifically recommended
in this manual or in published user-repair instructions
that you understand and have the skills to carry out.
See “Electrical Requirements” for grounding instructions.
SAVE THESE INSTRUCTIONS
INSTALLATION
REQUIREMENTS
fools cine! F^c ' ■'
Assemble the necessary tools and supplies before beginning the
washer installation. The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
■ Pliers (that open to 1®/is in. [39.5 mm])
■ Flashlight (optional)
Tools needed for installation
■ Open end wrench % in. (17 mm) and Vi in. (13 mm)
■ Level
■ Wood block (2" X 4")
■ Ruler or measuring tape
Parts supplied
Beaded strap
A pedestal may be purchased separately for this washer. This
pedestal will add about 13 in. (33 cm) to the height of your unit for
a total vertical height of approximately 51 in. (130 cm).
This pedestal (with storage drawer) is available in three oolors:
White - Part Number 42842
Bisque - Part Number 42844
Graphite - Part Number 42846
To order, call your local Sears store. For further information,
please call 1-800-4-MY-HOME® (1-800-469-4663).
Transport bolt hole plug (4)
AltefrifiT ■■■ iris
Parts listed are availabie from your local Sears store or Sears
Service Center. For further information, please call 1-800-4-MY-
HOME® (1-800-469-4663).
If You Have You Will Need to Buy
Laundry tub or
standpipe taller
than 96 in. (2.4 m)
Overhead sewer Standard 20 gal. (76 L), 30 in. (76.2 cm)
Floor drain Siphon break, Part Number 285834;
Sump pump system (if not already
available)
tall drain tub or utility sink and sump
pump (available from local plumbing
suppliers)
additional drain hose Part Number
8318155; and connector kit. Part
Number 285835
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. (See “Drain
System.”)
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
■ A water heater set to deliver 120° F (49°C) water to the
washer.
■ A grounded electrical outlet located within 5 ft (1.5 m) of
where the power cord is attached to the back of the washer.
(See “Electrical Requirements.”)
■ Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
■ A level floor with a maximum slope of 1 in. (2.5 cm) under
entire washer. Installing the washer on carpeting is not
recommended.
■ A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.
Drain hose too
short
Water faucets
beyond reach of
fill hoses
Drain hose extension kit, Part Number
285863
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314,
10 ft (3.0 m) Part Number 350008
Washer Dimensions
Custom undercounter instaiiation
The dimensions shown are for the minimum spacing allowed.
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. (See
“Alternate Parts.”)
Standpipe drain system - waii or fioor (view 1 & 2)
The standpipe drain requires a minimum diameter standpipe of
2 in. (5 cm). The minimum carry-away capacity can be no less
than 17 gal. (64 L) per minute.
The top of the standpipe must be at least 30 in. (76.2 cm) high
and no higher than 96 in. (2.4 m) from the bottom of the washer.
Recessed area or cioset instaiiation
The dimensions shown are for the minimum spaoing allowed.
I .
■cm)
11 ‘ h<- 31 Vs" >-| 0“
(2.5c[Ti} (80cm) (Qcm)
1. Side view - closet or confined area
2, Closet door with vents
Additional spacing should be considered for ease of
installation and servicing.
Additional clearances might be required for wall, door and
floor moldings.
Additional spacing of 1 in. (2.5 om) on all sides of the washer
is recommended to reduce noise transfer.
For closet installation, with a door, the minimum ventilation
openings in the top and bottom of the door are required
(view 2). Louvered doors with equivalent ventilation openings
in the top and bottom are acceptable.
Laundry tub drain system (view 1)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30 in. (76.2 cm) above the
floor.
Fioor drain system (view 2)
The floor drain system requires a siphon break that may be
purchased separately. (See “Alternate Parts.”)
The siphon break must be a minimum of 28 in. (71 cm) from the
bottom of the washer. Additional hoses might be needed.
Electrical Requirements
AWARNING
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a mal
function or breakdown, grounding will reduce the risk
of electrical shock by providing a path of least resist
ance for electric current. This washer is equipped with
a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and ground
ed in accordance with all local codes and ordinances.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
A 120-volt, 60-Hz., AC-only, 15- or 20-ampere, fused
electrical supply is required. Time-delay fuse or circuit
breaker is recommended. It is recommended that a separate
circuit serving only this appliance be provided.
This washer is equipped with a power supply cord having a 3
prong ground plug.
To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, ground-type outlet, grounded
in accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
Do not ground to a gas pipe.
Check with a qualified electrician if you are not sure the
washer is properly grounded.
Do not have a fuse in the neutral or ground circuit.
WARNING: Improper connection of the equipment
grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or serviceman
if you are in doubt as to whether the appliance is prop
erly grounded.
Do not modify the plug provided with the appliance if it will not fit the outlet, have a proper outlet installed
by a qualified electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead
on the appliance.
1. 3 prong grounding plug
2. 3 prong grounding-type wall receptacle
3. Grounding prong
4. Power supply cord
INSTALLATION
INSTRUCTIONS
RerriC' ■ ■ ■■. ■■ ■ ■
A WARNING
Excessive Weight Hazard
Use two or more peopie to move and instaii
washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the unit is
within approximately 3 ft (90 cm) of the final location.
There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation.
^ :■■■/.! Hoses
Connect the inlet hoses to the water faucets
Make sure the washer drum is empty.
1. Using pliers, check for tightness of hose couplings already
attached to the washer.
NOTE: Do not overtighten. Damage to the connection can
result.
Attach the hose with the red color indicator to the hot water
faucet. Screw on coupling by hand until it is seated on the
washer.
Attach the hose with the blue color indicator to the cold water
faucet. Screw on coupling by hand until it is seated on the
washer.
Using pliers, tighten the couplings with an additional twothirds turn.
o o ^
_e
1.2.Using a Vi in. (13 mm) wrench, loosen each of the bolts.
Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt and the cable attached to the bolt. The
power cord will be attached to all 4 bolts.
3. Once all 4 bolts are removed, remove the power cord from
each bolt holder, and discard bolts, plastic spacers, and
cables.
4. Close the holes with the transport bolt hole plugs.
NOTE: Do not overtighten. Damage to the coupling can result.
5. Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.
Periodically inspect and replace hoses if bulges, kinks, cufs,
wear, or leaks are found.
Proper routing of the drain hose protects your floors from
damage due to water leakage. Carefully read and follow these
instructions.
The drain hose is connected to your washer.
To prevent drain water from going back Into the washer;
■ Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
■ Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. (See Floor Drain under “Alternate
Parts.”)
ir» ‘
IC!
1. Drape the power cord over the washer top.
2. Secure the drain hose to the laundry tub leg or standpipe with
the beaded strap provided. (See illustrations 1 and 2.)
1
, iete Installalion
Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. (See “Electrical Requirements.”)
Check to be sure all parts are now installed. If there is an
extra part, go back through the steps to see which step was
skipped.
3.
Check to be sure you have all of your tools.
4.
Dispose/recycle all packaging materials.
5.
Check to be sure the water faucets are on.
6.
Check for leaks around faucets and inlet hoses.
If the washer faucets and the drain standpipe are recessed
(see illustration 3), put the hooked end of the drain hose in the
standpipe. Tightly wrap the beaded strap around the water
inlet hoses and the drain hose.
Do not force excess drain hose into the standpipe.
Properly leveling your washer prevents excessive noise and
vibration.
1. Check the levelness of the washer by placing a level on the
top edge of the washer, first side-to-side, then front-to-back.
If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wood block (2” x 4”) and adjust the feet as
necessary; then prop the back and adjust feet as necessary.
Repeat this step until washer is level.
After the washer is level, use a % In. (17 mm) open-end
wrench to turn the nuts on the feet tightly against the washer
cabinet.
All 4 feet must be tightened. If the nuts are not tight against
the washer cabinet, the washer may vibrate.
3.
Slide the washer to its final location.
4.
Confirm the levelness of the washer.
AWARNIN
>1
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and to clean your washer, measure the normal
recommended amount of powdered or liquid High Efficiency
(HE) detergent or
regular powdered or liquid detergent. Pour the detergent into
the detergent dispenser. Select NORMALVCASUAL, and then
select START. Allow the washer to complete one whole cycle.
'h the normal recommended amount of
I
FEATURESAND
BENEFITS
SENSOR SMART’^'^ Electronic Controls
Flexible electronic controls are easy to use whether you are a
beginner or an expert.
Smart Dispensers
The smart dispensers make your washer truly automatic. This
washer provides a three-compartment dispenser which includes
separate compartments for detergent, fabric softener, and
bleach. The dispenser has large pour zones, is self-cleaning, and
can be easily removed. Laundry products are diluted with fresh
water and added to the load at the proper time in the wash cycle.
Auto Water Level
Adjusting to the size of the load, this feature allows the washer to
use the minimal amount of water needed to clean and rinse the
clothes. With a low water level, you can obtain the same results
with smaller amounts of additives. Because only the required
amount of water is used, the washer saves energy, too.
CATALYST® Cleaning Action with Direct Injection
A concentrated detergent solution is sprayed onto the clothes at
the beginning of the cycle to ensure that the detergent comes
into contact with the clothes as quickly as possible, removing
stains from your clothes without pre-treating.
Larger Load Size
Since there is no agitator, you can wash larger, bulkier items like
an average size sleeping bag. You are also able to wash more
olothes at one time, which means fewer loads. You can wash a
pillow or a large stuffed teddy bear.
High-Efficiency Wash System
Your new front-loading, high-efficiency washer saves time with
fewer, larger loads, conserves resources and lowers your water
and energy bills too.
Spin Speeds
This washer automatically selects the spin speed based on the
cycle selected. This factory setting can be changed, however.
This washer offers up to four different spin speed choices.
Automatic Temperature Control (АТС)
АТС electronically senses and maintains a uniform water
temperature. АТС regulates incoming hot and cold water. The
АТС is automatically turned On when a cycle is selected.
Add A Garment
When lighted, the Normal/Casual, Fleavy Duty, and Whitest
Whites cycles can be paused and the door unlocked so you can
add a garment that may have been forgotten when loading the
washer. The ADD A GARMENT status light will stay lit for the first
8 minutes of a cycle.
Adaptive Variable Speed Motor
The motor adapts to the load size and to the cycle selected to
give optimum cleaning, rinsing, and spinning conditions. The
motor can handle slow speeds needed for wool and delicate
items and is powerful enough to drive a large clothes load into a
900 rpm spin.
Dynamic Balance
A precision balancing system that allows the washer to reach
spin speeds of 900 rpm. The washer spins faster so that clothes
coming out of the washer will dry faster. In addition, if the
Dynamic Balance system detects off balance loads during
spinning, it redistributes the clothes so that they are evenly
balanced.
Suspension System
To reduce washer “walk” and “off-balance” conditions, your new
washer combines:
■ 2 Springs to isolate vibration
■ 4 Shock absorbers at the washer base to minimize movement
Stainless Steel Drum
The Stainless Steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, reducing drying time.
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