Kenmore HE3 110 User Manual

H^3

Front-Loading Automatic Washer

Lavadora automática de carga frontai

Laveuse automatique à chargement frontai

461970205515

Sears Roebuck and Co., Hoffman Estates, IL 60179, U.S.A. Sears Canada, Inc., Toronto, Ontario, Canada MSB 2B8

www.sears.com

www.sears.ca

TABLE OF CONTENTS

PROTECTION

PROTECTION AGREEMENTS........................................................2

lntheU.S.A.....................................................................................2

In Canada

WARRANTY

PEDESTAL OPTION WARRANTY..................................................3

WASHER SAFETY...........................................................................4

INSTALLATION REQUIREMENTS..................................................5

Tools and Parts.............................................................................5

Alternate Parts...............................................................................5

Optional Pedestal..........................................................................5

Location Requirements.................................................................5

Drain System.................................................................................6

Electrical Requirements................................................................7

INSTALLATION INSTRUCTIONS....................................................8

Remove Transport System

Connect the Inlet Hoses................................................................8

Route the Drain Hose....................................................................8

Secure the Drain Hose..................................................................9

Level the Washer..........................................................................9

Complete Installation.....................................................................9

FEATURES AND BENEFITS.........................................................10

WASHER USE................................................................................11

Starting Your Washer

Using the Dispenser....................................................................12

Pausing or Restarting..................................................................13

Changing Cycles, Options and Modifiers

Status Lights................................................................................13

Cycles..........................................................................................14

Normal Sounds

Options........................................................................................15

Modifiers......................................................................................15

Laundry Guide.............................................................................16

LAUNDRY TIPS..............................................................................16

Loading .......................................................................................16

WASHER CARE.............................................................................17

Cleaning Your Washer................................................................17

Water Inlet Hoses........................................................................17

Vacation, Storage, and Moving Care

TROUBLESHOOTING....................................................................18

SERVICE NUMBERS

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BACK COVER

AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore® appliance is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.

Purchase a Master Protection Agreement now and protect

yourself from unexpected hassle and expense.

The Master Protection Agreement also helps extend the life of your new appliance. Here’s what’s included in the Agreement:

✓ Expert service by our 12,000 professional repair specialists ✓ Unlimited service and no charge for parts and labor on all

covered repairs

✓ “No-lemon” guarantee - replacement of your covered

product if more than three product failures occur within twelve months

✓ Product replacement if your covered product can’t be fixed ✓ Annual Preventive Maintenance Check at your request - no

extra charge

✓ Fast help by phone - non-technical and instructional

assistance on products repaired in your home, plus convenient repair scheduiing

✓ Power surge protection against electrical damage due to

power fluctuations

✓ Rental reimbursement if repair of your covered product takes

longer than promised

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

Sears has over 12,000 professional repair specialists, who have access to over 4.5 million quality parts and accessories. That’s

the kind of professionalism you can count on to help prolong the

life of your new purchase for years to come. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and information call 1-800-827-6655.

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Sears Installation Service

For Sears guaranteed professional installation of home appliances and items like garage door openers and water heaters, in the U.S.A. call 1-800-4-MY-HOME®.

Travel or transportation expenses for customers who reside in

remote areas are not covered by this warranty.

Maintenance Agreements

Your purchase has added value because you can depend on Sears HomeCentral® for service. With over 2,400 Service Technicians and access to over 900,000 parts and accessories, we have the tools, parts, knowledge and skills to back our pledge: We Service What We Sell.

Your Kenmore® appliance is designed, manufactured and tested to provide years of dependabie operation. Yet any major appliance may require service from time to time. The Sears Maintenance Agreement offers you an outstanding service program, affordably priced.

The Sears Maintenance Agreement

■ Guarantees tomorrow’s service at today’s price.

■ Eliminates repair bills resulting from normal wear and tear.

■ Covers non-technical and instructional service calls.

■ Provides an annual Preventive Maintenance Check, at your request, to ensure that your appliance is in proper running condition.

Some limitations apply. For information concerning Sears Home Central® Maintenance Agreements, call 1-800-361-6665.

KENMORE

WASHER WARRANTY

Limited Lifetime Warranty on Stainless Steel Drum

For the lifetime of the washer from the date of purchase. Sears will replace the Stainless Steel wash drum due to defective material or workmanship. After the first year, you will be charged for labor.

Limited 10-Year Warranty on Plastic Tub*

For the second through tenth year from the date of purchase, Sears will replace the plastic tub if it is defective in material or workmanship. After the first year, you will be charged for labor.

Limited 5-Year Warranty on Gearcase Parts*

For the second through fifth year from the date of purchase. Sears will replace any gearcase parts that are defective in material or workmanship. After the first year, you will be charged for labor.

Limited 2-Year Warranty on SENSOR SMART"^ Control Board

For two years from the date of purchase, Sears will replace the SENSOR SMART™ control board if it is defective in material or workmanship. You will be charged for labor after the first year.

Full 1-Year Warranty on Mechanical and Electrical Parts

For one year from the date of purchase, when this washer is installed and operated according to the instructions that come with it. Sears will repair or replace any of its mechanical or electrical parts if they are defective in material or workmanship.

Service must be provided by a Sears Service Department in the United States or Canada or an authorized agent.

Warranty Restriction

If this washer is operated for any purpose other than private

family use, all warranty coverage is restricted to 90 days from the

date of purchase.

Warranty Service

Warranty service is available by contacting the nearest Sears Service Center in the United States or Canada. This warranty applies only while the product is in use in the United States or Canada.

This warranty gives you specific legal rights and you may also

have other rights which vary from state to state or province to province.

For Sears warranty information or to contact a Sears Service

Center, please reference the service numbers located on the

back page of this manual.

Sears, Roebuck and Co.

D/817WA, Hoffman Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada MSB 2B8

* In Canada a different warranty may apply.

Product Record

In the space below, record your complete model number, serial number, and purchase date. You can find this information on the model and serial number label, as shown.

Have this information available to help you quickly obtain assistance or service when you contact Sears concerning your appliance.

Model number 110 Serial number

Purchase date

Save these instructions and your sales receipt for future

reference.

________ ____________ ________________

PEDESTAL OPTION

WARRANTY

Full One-Year Warranty on Mechanical Parts

For one year from the date of purchase, supplier will repair or

replace any of its mechanical parts if defective in material or workmanship. This Pedestal must be installed with this washer according to the instructions provided in the Pedestal Installation

Instructions.

Warranty Restriction

If the pedestal Is subject to other than private family use and or if the pedestal is used with any other product than those listed in the installation instructions, the above warranty coverage is null and void.

Product Record

In the space below, record your complete model number, serial

number, and purchase date. You can find this information on the

model and serial number label.

Have this information available to help you quickly obtain assistance or service when you contact Sears concerning your washer.

Model number 110. Serial number

Purchase date

Save these instructions and your saies receipt for future

reference.

_________________________________________

____________ ____________ _______________

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or

“WARNING.” These words mean;

You can be killed or seriously injured if you don't

ADANGER

AWARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT safety INSTRUCTIONS

immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic

precautions, including the following:

Read all instructions before using the washer.

Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.

Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.

Before the washer is removed from service or discarded, remove the door or lid.

Do not reach into the washer if the drum, tub or agitator is moving.

Do not install or store the washer where it will be exposed to the weather.

Do not tamper with controls. Do not repair or replace any part of the washer or

attempt any servicing unless specifically recommended in this manual or in published user-repair instructions

that you understand and have the skills to carry out. See “Electrical Requirements” for grounding instructions.

SAVE THESE INSTRUCTIONS

INSTALLATION

REQUIREMENTS

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Assemble the necessary tools and supplies before beginning the washer installation. The parts supplied are in the washer drum.

Tools needed for connecting the water inlet hoses

■ Pliers (that open to 1®/is in. [39.5 mm])

■ Flashlight (optional)

Tools needed for installation

■ Open end wrench % in. (17 mm) and Vi in. (13 mm)

■ Level

■ Wood block (2" X 4")

■ Ruler or measuring tape

Parts supplied

Beaded strap

A pedestal may be purchased separately for this washer. This

pedestal will add about 13 in. (33 cm) to the height of your unit for

a total vertical height of approximately 51 in. (130 cm).

This pedestal (with storage drawer) is available in three oolors:

White - Part Number 42842 Bisque - Part Number 42844 Graphite - Part Number 42846

To order, call your local Sears store. For further information,

please call 1-800-4-MY-HOME® (1-800-469-4663).

Transport bolt hole plug (4)

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Parts listed are availabie from your local Sears store or Sears Service Center. For further information, please call 1-800-4-MY-

HOME® (1-800-469-4663).

If You Have You Will Need to Buy

Laundry tub or standpipe taller than 96 in. (2.4 m)

Overhead sewer Standard 20 gal. (76 L), 30 in. (76.2 cm)

Floor drain Siphon break, Part Number 285834;

Sump pump system (if not already available)

tall drain tub or utility sink and sump pump (available from local plumbing suppliers)

additional drain hose Part Number 8318155; and connector kit. Part Number 285835

Selecting the proper location for your washer improves

performance and minimizes noise and possible washer “walk.”

Your washer can be installed under a custom counter, or in a

basement, laundry room, closet, or recessed area. (See “Drain

System.”) Companion appliance location requirements should also be

considered. Proper installation is your responsibility.

You will need

■ A water heater set to deliver 120° F (49°C) water to the washer.

■ A grounded electrical outlet located within 5 ft (1.5 m) of where the power cord is attached to the back of the washer. (See “Electrical Requirements.”)

■ Hot and cold water faucets located within 4 ft (1.2 m) of the hot and cold water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa).

■ A level floor with a maximum slope of 1 in. (2.5 cm) under entire washer. Installing the washer on carpeting is not recommended.

■ A sturdy and solid floor to support the washer with a total weight (water and load) of 400 lbs (180 kg).

Do not operate your washer in temperatures below 32°F (0°C).

Some water can remain in the washer and can cause damage in

low temperatures.

Drain hose too short

Water faucets beyond reach of fill hoses

Drain hose extension kit, Part Number 285863

2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314, 10 ft (3.0 m) Part Number 350008

Washer Dimensions

Custom undercounter instaiiation

The dimensions shown are for the minimum spacing allowed.

The washer can be installed using the standpipe drain system

(floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. (See “Alternate Parts.”)

Standpipe drain system - waii or fioor (view 1 & 2)

The standpipe drain requires a minimum diameter standpipe of

2 in. (5 cm). The minimum carry-away capacity can be no less

than 17 gal. (64 L) per minute. The top of the standpipe must be at least 30 in. (76.2 cm) high

and no higher than 96 in. (2.4 m) from the bottom of the washer.

Recessed area or cioset instaiiation

The dimensions shown are for the minimum spaoing allowed.

I .

■cm)

11 ‘ h<- 31 Vs" >-| 0“

(2.5c[Ti} (80cm) (Qcm)

1. Side view - closet or confined area

2, Closet door with vents

Additional spacing should be considered for ease of

installation and servicing.

Additional clearances might be required for wall, door and floor moldings.

Additional spacing of 1 in. (2.5 om) on all sides of the washer

is recommended to reduce noise transfer. For closet installation, with a door, the minimum ventilation

openings in the top and bottom of the door are required (view 2). Louvered doors with equivalent ventilation openings in the top and bottom are acceptable.

Laundry tub drain system (view 1)

The laundry tub needs a minimum 20 gal. (76 L) capacity. The top

of the laundry tub must be at least 30 in. (76.2 cm) above the

floor.

Fioor drain system (view 2)

The floor drain system requires a siphon break that may be

purchased separately. (See “Alternate Parts.”)

The siphon break must be a minimum of 28 in. (71 cm) from the

bottom of the washer. Additional hoses might be needed.

Electrical Requirements

AWARNING

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event of a mal function or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resist ance for electric current. This washer is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and ground ed in accordance with all local codes and ordinances.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in

death, fire, or electrical shock.

A 120-volt, 60-Hz., AC-only, 15- or 20-ampere, fused electrical supply is required. Time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.

This washer is equipped with a power supply cord having a 3 prong ground plug.

To minimize possible shock hazard, the cord must be plugged into a mating, 3 prong, ground-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician.

If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.

Do not ground to a gas pipe. Check with a qualified electrician if you are not sure the

washer is properly grounded. Do not have a fuse in the neutral or ground circuit.

WARNING: Improper connection of the equipment

grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is prop erly grounded.

Do not modify the plug provided with the appliance if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For a permanently connected washer:

This washer must be connected to a grounded metal, permanent wiring system, or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.

1. 3 prong grounding plug

2. 3 prong grounding-type wall receptacle

3. Grounding prong

4. Power supply cord

INSTALLATION

INSTRUCTIONS

RerriC' ■ ■ ■■. ■■ ■ ■

A WARNING

Excessive Weight Hazard

Use two or more peopie to move and instaii

washer. Failure to do so can result in back or other injury.

IMPORTANT: Position the washer so that the rear of the unit is

within approximately 3 ft (90 cm) of the final location. There are 4 bolts in the rear panel of the washer that support the

suspension system during transportation.

^ :■■■/.! Hoses

Connect the inlet hoses to the water faucets

Make sure the washer drum is empty.

1. Using pliers, check for tightness of hose couplings already

attached to the washer. NOTE: Do not overtighten. Damage to the connection can

result. Attach the hose with the red color indicator to the hot water

faucet. Screw on coupling by hand until it is seated on the washer.

Attach the hose with the blue color indicator to the cold water faucet. Screw on coupling by hand until it is seated on the washer.

Using pliers, tighten the couplings with an additional twothirds turn.

o o ^

1.2.Using a Vi in. (13 mm) wrench, loosen each of the bolts.

Once the bolt is loose, move it to the center of the hole and completely pull out the bolt, including the plastic spacer covering the bolt and the cable attached to the bolt. The power cord will be attached to all 4 bolts.

3. Once all 4 bolts are removed, remove the power cord from

each bolt holder, and discard bolts, plastic spacers, and cables.

4. Close the holes with the transport bolt hole plugs.

NOTE: Do not overtighten. Damage to the coupling can result.

5. Turn on the water faucets and check for leaks.

NOTE: Replace inlet hoses after 5 years of use to reduce the

risk of hose failure. Record hose installation or replacement dates on the hoses for future reference.

Periodically inspect and replace hoses if bulges, kinks, cufs, wear, or leaks are found.

Proper routing of the drain hose protects your floors from damage due to water leakage. Carefully read and follow these instructions.

The drain hose is connected to your washer.

To prevent drain water from going back Into the washer;

■ Do not straighten the drain hose, and do not force excess drain hose into standpipe. Hose should be secure, but loose enough to provide a gap for air.

■ Do not lay excess hose on the bottom of the laundry tub.

Floor drain

You may need additional parts. (See Floor Drain under “Alternate Parts.”)

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IC!

1. Drape the power cord over the washer top.

2. Secure the drain hose to the laundry tub leg or standpipe with

the beaded strap provided. (See illustrations 1 and 2.)

, iete Installalion

Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. (See “Electrical Requirements.”)

Check to be sure all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped.

Check to be sure you have all of your tools.

Dispose/recycle all packaging materials.

Check to be sure the water faucets are on.

Check for leaks around faucets and inlet hoses.

If the washer faucets and the drain standpipe are recessed (see illustration 3), put the hooked end of the drain hose in the standpipe. Tightly wrap the beaded strap around the water inlet hoses and the drain hose.

Do not force excess drain hose into the standpipe.

Properly leveling your washer prevents excessive noise and

vibration.

1. Check the levelness of the washer by placing a level on the top edge of the washer, first side-to-side, then front-to-back.

If the washer is against a wall, move the washer out slightly before tipping back. If the washer is not level, first prop the front with a wood block (2” x 4”) and adjust the feet as necessary; then prop the back and adjust feet as necessary. Repeat this step until washer is level.

After the washer is level, use a % In. (17 mm) open-end wrench to turn the nuts on the feet tightly against the washer cabinet.

All 4 feet must be tightened. If the nuts are not tight against the washer cabinet, the washer may vibrate.

Slide the washer to its final location.

Confirm the levelness of the washer.

AWARNIN

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in

death, fire, or electrical shock.

7. Plug into a grounded 3 prong outlet.

8. Read “Washer Use.”

9. To test and to clean your washer, measure the normal

recommended amount of powdered or liquid High Efficiency (HE) detergent or regular powdered or liquid detergent. Pour the detergent into the detergent dispenser. Select NORMALVCASUAL, and then select START. Allow the washer to complete one whole cycle.

'h the normal recommended amount of

FEATURESAND

BENEFITS

SENSOR SMART’^'^ Electronic Controls

Flexible electronic controls are easy to use whether you are a beginner or an expert.

Smart Dispensers

The smart dispensers make your washer truly automatic. This washer provides a three-compartment dispenser which includes separate compartments for detergent, fabric softener, and bleach. The dispenser has large pour zones, is self-cleaning, and can be easily removed. Laundry products are diluted with fresh water and added to the load at the proper time in the wash cycle.

Auto Water Level

Adjusting to the size of the load, this feature allows the washer to use the minimal amount of water needed to clean and rinse the clothes. With a low water level, you can obtain the same results with smaller amounts of additives. Because only the required amount of water is used, the washer saves energy, too.

CATALYST® Cleaning Action with Direct Injection

A concentrated detergent solution is sprayed onto the clothes at the beginning of the cycle to ensure that the detergent comes into contact with the clothes as quickly as possible, removing stains from your clothes without pre-treating.

Larger Load Size

Since there is no agitator, you can wash larger, bulkier items like an average size sleeping bag. You are also able to wash more olothes at one time, which means fewer loads. You can wash a pillow or a large stuffed teddy bear.

High-Efficiency Wash System

Your new front-loading, high-efficiency washer saves time with

fewer, larger loads, conserves resources and lowers your water

and energy bills too.

Spin Speeds

This washer automatically selects the spin speed based on the

cycle selected. This factory setting can be changed, however.

This washer offers up to four different spin speed choices.

Automatic Temperature Control (АТС)

АТС electronically senses and maintains a uniform water temperature. АТС regulates incoming hot and cold water. The АТС is automatically turned On when a cycle is selected.

Add A Garment

When lighted, the Normal/Casual, Fleavy Duty, and Whitest Whites cycles can be paused and the door unlocked so you can add a garment that may have been forgotten when loading the washer. The ADD A GARMENT status light will stay lit for the first 8 minutes of a cycle.

Adaptive Variable Speed Motor

The motor adapts to the load size and to the cycle selected to

give optimum cleaning, rinsing, and spinning conditions. The motor can handle slow speeds needed for wool and delicate items and is powerful enough to drive a large clothes load into a 900 rpm spin.

Dynamic Balance

A precision balancing system that allows the washer to reach

spin speeds of 900 rpm. The washer spins faster so that clothes coming out of the washer will dry faster. In addition, if the Dynamic Balance system detects off balance loads during spinning, it redistributes the clothes so that they are evenly balanced.

Suspension System

To reduce washer “walk” and “off-balance” conditions, your new washer combines:

■ 2 Springs to isolate vibration

■ 4 Shock absorbers at the washer base to minimize movement

Stainless Steel Drum

The Stainless Steel drum eliminates corrosion and enables higher spin speeds for more water extraction, reducing drying time.

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