Kenmore Elite 795.78344.800 User Manual

BOTTOM FREEZER REFRIGERATOR

REFRIGERATOR

SERVICE MANUAL

CAUTION BEFORE SERVICING THE PRODUCT READ THE SAFETY PRECAUTIONS IN THIS MANUAL

795.78342.800

ENGLISH

795.78343.800

795.78344.800

795.78346.800

795.78349.800

795.78352.800

795.78353.800

795.78354.800

795.78356.800

795.78359.800

Sears, Roebuck and Co., Hoffman Estates, IL60179 U.S.A.

www.sears.com

CONTENTS

SAFETY PRECAUTIONS ..........................................................................................................

1. SPECIFICATIONS ..................................................................................................................

2. PARTS IDENTIFICATION .......................................................................................................

3. DISASSEMBLY ......................................................................................................................

3.1 Door ..................................................................................................................................

3.2 To remove the dispenser ....................................................................................................

3.3 Fan and fan motor ..............................................................................................................

3.4 Defrost control assembly ...................................................................................................

3.5 Lamp .................................................................................................................................

3.6 Refrigerator control box .....................................................................................................

3.7 Multi duct ...........................................................................................................................

3.8 How to remove and reinstall the pullout drawer ...................................................................

3.9 Cover Valve .......................................................................................................................

4. COMPRESSOR ELECTRICAL .............................................................................................

4.1 Compressor ......................................................................................................................

4.2 PTC-Starter .......................................................................................................................

4.3 OLP (overload protector) ...................................................................................................

4.4 To remove the cover PTC (only if applies) ...........................................................................

4.5 To remove the COMBO (only if applies) ..............................................................................

5. CIRCUIT DIAGRAM ...............................................................................................................

6. TROUBLESHOOTING ...........................................................................................................

6.1 Compressor and electrical components .............................................................................

6.2 PTC/ COMBO and OLP .....................................................................................................

6.3 Other electrical components ..............................................................................................

6.4 Service diagnosis chart ......................................................................................................

6.5 Refrigeration cycle .............................................................................................................

6.6 Troubleshooting with error .................................................................................................

7. ICEMAKER OPERATING PRINCIPLES AND REPAIR ..........................................................

7.1 Operation Principle ............................................................................................................

7.2 Ice maker functions ............................................................................................................

7.3 Defect diagnosis function ...................................................................................................

8. WATER FILTER ......................................................................................................................

8.1 Water filter cartridge replacement ......................................................................................

8.2 Water dispenser (on some models) ....................................................................................

9. DESCRIPTION OF FUNCTION & CIRCUIT OF MICOM .........................................................

9.1 Function ............................................................................................................................

9.2 PCB function .....................................................................................................................

9.3 Resistance specification of sensor .....................................................................................

9.4 Troubleshooting ................................................................................................................

9.5 Main PWB assembly and parts list .....................................................................................

9.6 PWB diagram ....................................................................................................................

10. EXPLODED VIEW AND REPLACEMENT PART LIST .........................................................

795.783**.800 .......................................................................................................................

2 3 5 6 6 7 8 8 8 9 9 9 12 13 13 13 14 14 14 15 16 16 17 18 19 20 22 30 30 31 32 33 33 34 35 35 40 48 49 51 53 54 60

SAFETY PRECAUTIONS

Please read the following instructions before servicing your refrigerator.

1. Check the refrigerator for current leakage.

2. To prevent electric shock, unplug before servicing.

3. Always check line voltage and amperage.

4. Use standard electrical components.

5. Don´t touch metal products in the greezer with wer hands. This may cause frost bite.

6. Prevent water from spiling on to electrical elements or the machine parts.

- 2 -

7. Before tilting the refrigerator, remove all materials from on or in the refrigerator.

8. When servicing the evaporator, wear gloves to prevent injuries from the sharp evaporator fins.

9. Service on the refrigerator should be performed by a qualified technician. Sealed system repair must be performed by a CFC certified technician.

1. SPECIFICATIONS

1-1 DISCONNECT POWER CORD BEFORE SERVICING IMPORTANT RECONNECT ALL GROUNDING DEVICES.

All parts of this appliance capable of conducting electrical current are grounded. If grounding wires, screws, straps, clips, nuts or washers used to complete a p ath to ground are removed for service, they must be returned to their original position and properly fastened.

1-2 IMPORTANT NOTICE

This information is intended for use by individuals possessing adequate backgrounds of electrical, electronic and mechanical experience. Any attempt to repair a major applaince may result in personal injury and property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.

1-3 ELECTRICAL SPECIFICATIONS

Temperature Control (Position: MID) ......................................................................................................................-6°F to +8°F

Defrost Control .........................................................................................................................................................Automatic

Defrost Thermostat ...........................................................................................................................................................50°F

Electrical Rating : 115VAC, 60Hz .....................................................................................................................................1 - 5 A

Maximum Current Leakage ............................................................................................................................................0.5mA

Maximum Ground Path Resistance ..........................................................................................................................0.14Ohms

Energy Consumption ...............................................................................................................23cuft 466kWh/yr (Energy star)

1-4 NO LOAD PERFORMANCE

Control Position : MID/MID And ambient of: 70°F 90°F

Fresh Food, °F ......................................................33°F to 41°F ..........................................................................33°F to 41°F

Frozen Food, °F .....................................................-4°F to +4°F ...........................................................................-4°F to +4°F

Percent Running Time ..............................................25% - 35% .............................................................................45% - 60%

1-5 REFRIGERATION SYSTEM 1-6 INSTALLATION

Minimum Compressor Capacity Vacuum ..........................21 in Clearance must be provided at top, sides and rear of the

Minimum Equalized Pressure refrigerator for air circulation.

at 70°F ..............................................................49PSIG AT TOP ...........................................................................1in

at 90°F ..............................................................56PSIG AT SIDES ..................................................................1/18 in

Refrigerant R134a ..........................................................4.2oz AT REAR .........................................................................1in

Compressor ..........................................................-700 BTU/hr

- 3 -

PERFORMANCE DATA

(NORMAL OPERATING CONDITIONS)

AMB WATTS

70°F 90°F

110°F

98 (+10 / -10) 98 (+10 / -10) 103 (+5 / -5)

1-8 AIR FLOW

SYSTEM PRESSURE (PSIG)

HIGH SIDE LOW SIDE

98 (+5 / -3) 132 (+3 / -3) 180 (+5 / -5)

(-5) to (-2)

(-4) to 1 (-2) to 3

1-7 REPLACEMENT PARTS

Thermistor assembly (COMBO)...........

Defrost Thermostat ..............................

Defrost Heater .....................................

Evaporator fan motor ..........................

Capacitor .............................................

Compressor (Hi-Side) ..........................

Compressor (Lo-Side) .........................

Condenser ...........................................

Dryer ...................................................

Condenser fan motor ...........................

Temperature Control ............................

Main Control ........................................

Harness assembly.................................

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EVAPORATOR FAN

DRYER

COMPRESSOR

EVAPORATOR

HOT LOOP

CONDENSER

COLD AIR

MIXED AIR

AIR RETURN TO

EVAPORATOR

CONDENSER FAN

FRESH FOOD

Vegetable box

FREEZER

- 4 -

2. PARTS IDENTIFICATION

Use this section to become more familiar with the parts and features.

NOTE:This guide covers several different models.The refrigerator you have purchased may have some or all of the items listed below.The locations of the features shown below may not match your model.

Refrigerator Light Refrigerator Shelves

Snack Pan

Crisper

Adjusta Cube Ice Maker

Ice Bin

Durabase

Divider

Glide-Out Drawer Basket Freezer Light

Egg Box Modular Door Bins

Can Rack*

Dairy Corner

Filter

*On some models

- 5 -

3. DISASSEMBLY

3-1 DOOR

Left Door

• Loosen the screws and remove the cover on back side (see figure A).

• Disconnect water supply tube by pusshing back on the disconnect ring (3).

• Loosen the cover screws (1).

• Disconnect door switch wire (2).

• Disconnect wire harness (4).

• Pull out the tube (5).

• Loosen hinge bolts (6).

• Lift off the top hinge (7).

• Place the door on a non-scratching surface with the inside up.

Right Door

Loosen the cover screws (1). Disconnect door switch wire (2).

Disconnect wire harness (3).

Loosen ground screw (4).

Loosen hinge bolts (5). Lift off the top hinge (6).

Place the door on a non-scratching surface with

the inside up.

(1)

Door Gasket Removal

1. Remove door frame cover

Starting at top of cover and working down, snap cover out and away from door.

Frame Cover

Handle

Figure 2

2. Remove gasket bracket clips

There are two clips on each door. Start bracket removal near one of the middle clips.

1) Pull gasket back to expose gasket bracket clip and door frame.

2) Insert a flat tip screwdriver into seam between gasket bracket and door frame and pry back until clips snap out.

3) Continue prying back along seam until all clips snap out.

(2)

(4)

(6)

(7)

(5)

(2)

(3)

LEFT RIGHT

Figure A

Figure 1

(5)

(4)

(6)

Door

Frame

Gasket

Bracket Clip

Figure 3

Flat Tip

Screwdriver

Gasket

Bracket

3. Remove gasket

Pull gasket free from gasket channel on the three remaining sides of door.

3333

Figure 4

Door Gasket Replacement

1. Insert gasket bracket clips

1) Insert gasket bracket edge beneath door frame edge.

2) Turn upper gasket bracket spring so that both spring ends are in the door channel.

- 6 -

3) Push in clip until you hear it snap securely into place.

Gasket Bracket Clip

Spring

Door

Frame

Correct Incorrect

Figure 5

4) Push in remaining two clips until you hear each snap securely into place.

Note: Make sure that no part of gasket bracket edge

protrudes from beneath door frame edge.

2. Insert gasket into channel

1) Snap gasket assembly into the door bracket.

Inserting the Gasket Assembly into the Bracket Door.

3. Replace door frame cover

Starting at top of cover and working down, snap the cover back into door.

Figure 8

3-2 TO REMOVE THE DISPENSER

1. Use flat tip screwdriver to pry back hooks on botton underside of cover dispenser.

Correct

Incorrect

Figure 6

2) Press gasket into channel on the three remaining sides of door.

Figure 7

Figure 9

2. Pry off cover dispenser.

Figure 10

Disconnect wire harness.

3. Replace cover dispenser in opposite manner and order of removal.

- 7 -

3-3 FAN AND FAN MOTOR

1. Remove the freezer shelf. (If your refrigerator has an icemaker, remove the icemaker first).

2. Remove the plastic guide for slides on left side by unscrewing phillips head screws.

3. Remove the grille by removing one screw and pulling the grille forward.

4. Remove the Fan Motor assembly by loosening 2 screws.

5. Pull out the fan and separate the Fan Motor and Bracket.

FAN MOTOR

3-5 LAMP

Figure 14

BRACKET

MOTOR

FAN

GRILLE

Figure 11

3-4 DEFROST CONTROL ASSEMBLY

Defrost Control assembly consist pf Defrost Sensor and FUSE-M. The defrost Sensor wotks to defrost automatically. It is attached to the metal side of the Evaporator and senses its Temperature. Fuse-M is a safety device for preventing over-heating of the evaporator area when defrosting. At 72°C, it turns the Defrost Heater off.

1. Pull out the grille assembly. (Figure 12).

2. Separate the connector with the Defrost Control assembly and replace the Defrost Control assembly after cutting the tie wrap. (Figure 13).

3. Be sure to retire the wires when reassembling after service.

3-5-1 To change the refrigerator light

1. Unplug the power cord from the outlet.

2. Remove refrigerator shelves.

3. Release the hooks on the front of the light shield with the help of a flat screwdriver and pull the shield down to remove it.

4. Turn the bulb counterclockwise.

5. To assemble, first insert the hooks at the back and then push up the light shield.

Figure 15

3-5-2 To change the freezer light

1. Unplug refrigerator or disconnect power.

2. Reach behind light shield to remove bulb.

3. Replace bulb with a wattage indicated in the refrigerator section, as shown in picture 1.

4. Plug in refrigerator or reconnect power.

1111

GRILLE ASSEMBLY

Figure 12

DEFROST-CONTROL ASSEMBLY

Figure 13

Figure 16

- 8 -

3-6 REFRIGERATOR CONTROL BOX

1. First, remove all shelves in the refrigerator, then nremove the refrigerator controll box by loosening 2 screws.

CONTROL BOX

2) Remove the lower drawer.

COVER LAMP

Figure 17

2. Remove the Refrigerator Control Box by pulling it downward.

3. Disconnect the lead wire on the right position and separate the lamp sockets.

3-7 MULTI DUCT

1. Remove the upper cap by using a flat screwdriver, and remove 2 screws. (Figure 18)

2. Disconnect the lead wire On the bottom position.

Figure 18

3-8 HOW TO REMOVE AND REINSTALL THE PULL OUT DRAWER 3-8-1 Follow steps to remove

1) Open the freezer door.

3) Remove the two screws from the guide rails (one from each side).

4) Lift the freezer door up to unhook it from the rail support and remove. Pull both rails to full extension.

- 9 -

5) First: Remove the gear from the left side first by releasing the tab behind the gear, place a screwdriver between the gear and the tab and pull up on the gear. Second: Remove the center rail. Third: Remove the gear from the right side by following the same steps for the left side.

NOTE: This tab must be pushed in to release the gear.

2) Insert the rail into the right side gear. Gears do not need to be perpendicular to each other.

3-8-2 Follow steps to reinstall

1) Reinstall the right side gear into the clip.

3) Insert the rail into the left side gear, and insert the gear into the clip.

4) The rail system will align itself by pushing the rails all the way into the freezer section. Pull the rails back out to full extension.

- 10 -

5) Reinstall the freezer door by inserting the rail tabs into the guide rail.

6) Reinstall the two screws into the guide rails (one from each side).

7) Reinstall the lower drawer, and close the freezer door.

2. To install, pull both rails out to full extension. Hook the basket supports into the rail tabs and push to the back of compartment.

3-8-3 GLIDE OUT DRAWER BASKET

1. To remove, lift basket up and pull out straight out.

- 11 -

3-9 COVER VALVE

-Disasssembly

1. Remove the screw.

2. Push and then push to the right and release

- Assembly

1. Insert the cover valve as shown n the picture, push to insert (may need force).

2. Insert hook a & b.

3. Release hooks a & b.

4. Turn the cover valve 120° as shown in the picture, then release it.

3. Push to the right to insert the cover valve.

4. Then push and release. Install the screw.

- 12 -

4. COMPRESSOR ELECTRICAL

4-1 COMPRESSOR 4-1-1 Role The compressor intakes low temperature and low pressure

gas from the evaporator of the refrigerator and compresses this gas to high temperature and high pressure gas. It then delivers the gas to the condenser.

4-1-2 Composition The compressor includes overload protection. The PTC

starter and OLP (overload protector) are attached to the outside of the compressor. Since the compressor is manufactured to tolerances of 1 micron and is hermetically sealed in a dust and moisture-free environment, use extreme caution when repairing it.

4-1-3 Note for Usage (1) Be careful not to allow over-current.

(2) If compressor is dropped or handled carelessly, poor operation and noise may result. (3) Use proper electric components appropriate to the particular compressor in your product. (4) Keep compressor dry. If the compressor gets wet (in the rain or a damp environment) and rust forms in the pin of the Hermetic Terminal, poor operation and contact may result. If the hermetic connector rusts out or fails, refrigerant and oil will be expelled into the contact area, probably resulting in smoke and fire. (5) When replacing the compressor, be careful that dust, humidity, and soldering flux don´t contaminate the inside of the compressor. Contamination in the cylinder may cause noise, improper operation or even cause it to lock up.

4-2 PTC-STARTER/ COMBO 4-2-1 Composition of PTC- Starter

4-2-4 Role of Combo TSD (1) The combo is attached to the sealed compressor and is

used for the operation and protect the motor. (2) The compressor is a single phase induction motor. During the starting and operation, the combo allows current flow to both the start and main winding.

4-2-5 PTC/Combo - Applied Circuit Diagram Starting Method for the Motor

PTC DIAGRAM

OVERLOAD PROTECTOR

PTC

Resistance Starter Capacitor Running

PTC STARTER

COMPRESSOR MOTOR

SEALED TERMINAL

Figure 17

COMBO DIAGRAM

COMPRESSOR MOTOR

SEALED TERMINAL

T R

PTC

OLP

LINE

(1) PTC (Positive Temperature Coefficient) is a no-contact semiconductor starting device which uses ceramic material consisting of BaTiO3. (2) The higher the temperature is, the higher the resistance value. These features are used as a starting device for the motor.

4-2-2 Role of PTC-Starter (1) The PTC is attached to the Sealed Compressor and is

used for starting the motor. (2) The compressor is a single-phase induction motor. During the starting operation, the PTC allows current flow to both the start winding and main winding.

4-2-3 Combo TSD TSD (Time Starting Device) is a new electronic starting

system for high efficiency compressors due to the following characteristics: (1) Combo concept-overload protector, electronic board and cover in a single casing. (2) Fully electronic concept. (3) Full integration of starting and protection devices. (4) Free from mechanical and electromagnetic noises.

- 13 -

4-2-6 Motor Resarting and PTC/ Combo Cooling (1) It requires approximately 5 minutes for the pressure to

equalize before the compressor can restart. (2) The PTC/Combo device generates hea during operation. Therefore, it must be allowed to cool before the compressor can restart.

4-2-7 Relation of PTC-Starter / Combo and OLP (1) If the compressor attempts to restart before the

PTC/Combo device is cooled, the PTC/Combo device will allow current to flow only to the main winding. (2) The OLP will open because of the over current condition. Thissame process will continue (3 to 5 times) when the compressor attempts to restart until the PTC/Combo device has cooled. The corret OLP must be properly attached to prevent damage to the compressor. Parts may appear physically identical but could have different electrical ratings. Replace parts by part number and model number. Using an incorrect part could result in damage to the product, fire, injury, or possibly death.

4-2-8 Note for using the PTC-Starter / Combo (1) Be careful not to allow over-voltage and over-current

(2) Do not drop or handle carelessly. (3) Keep away from any liquid. If liquid such as oil or water enters the PTC/Combo, PTC/Combo materials may fail due to breakdown of their insulating capabilities. (4) If the exterior of the PTC/Combo is damaged, the resistance value may be altered. This can cause damage to the compressor and result in a no-start or hard-to-start condition. (5) Always use the PTC/Combo designed for the compressor and make sure it is properly attached to the compressor. Parts may appear physically identical but could have different electrical ratings. Replace parts by part number and model number. Using an incorrect part could result in damage to the product, fire, injury, or possibly death.

4-3 OLP (OVERLOAD PROTECTOR) 4-3-1 Definition of OLP (1) OLP (OVERLOAD PROTECTOR) is attached to the

compressor and protects the motor by opening the circuit to the motor if the temperature rises activating the bimetal spring in the OLP. (2) When high current flows to the compressor motor, the bimetal wors by heating the heater inside the OLP, and the OLP protects the motor by cutting off the current flowing to the compressor motor.

4-3-2 Role of the OLP

4-4 TO REMOVE THE COVER PTC (only if applies)

(1) Remove the cover Back M/C. (2) Disconnect two housing upper side of comp connected in. (3) Loosen two screws on comp base.

(4) Use a L-shaped flap tool to pry off the cover. (5) Assembly in reverse order of disassembly.

4-5 TO REMOVE THE COMBO (only if applies)

(1) The OLP is attached to the sealed compressor used for the refrigerator. It prevents the motor coil from being started in the compressor.} (2) For normal operation of the OLP, do not turn the adjust screw of the OLP in anyway.

(OVERLOAD PROTECTOR cross section)

Customer part number

12345678

Lot code/ date code

Physical

termination part number

Electrical

characteristics

part number

330 FBYY -S1 BOX98

Figure 18

(1) Remove the cover Back M/C. (2) Disconnect two housing upper side of comp connected in. (3) Loosen two screws on comp base. (4) Use a flat screwdriver to take off the clip from the lower side. (5) Take the combo off. (6) To assembly the side with the “U” form is hooked in the central part of the compressor base. (7) Press the “A” point and lift the “B” point to hook to compressor.

(5) (5) (5)

111

- 14 -

222

333

5. CIRCUIT DIAGRAM

PWB(PCB) ASSEMBLY,DISPLAY

C-FAN

F-FAN

2RD3

RT-SENSOR

PUMP S/W

R-DOOR S/W

CON4

CON6

PWB(PCB) ASSEMBLY, MAIN

10 7

POWER

SUPPLY

CORD

N L

GN/YL (GN)

CON1

/YL

GN/ YL

PCB EARTH

ICE MAKER PART

GN/YL

(GN)

(98 C)

FUSE-M

MOTOR

SHEATH

HEATER,

ICE SENSOR

CON5

CON4

WH 1

CON2

CON3

S/W

POWER

ICE MAKER

CON1

CON6

PWB (PCB) ASSEMBLY, ICE MAKER

*PLUG TYPE, ICE MAKER PART, CAPACITOR PART, PCB EARTH,

P.T.C START OPTION, COMP' EARTH PART AND COMP' ACCESSORIES ON CIRCUIT DIAGRAM ARE SUBJECT TO CHANGE IN DIFFERENT LOCALITIES AND MODEL TYPE.

I/MAKER W/VALVE

COMP' ACCESSORIES

CAPACITOR PARTCAPACITOR PART

PTC STARTER

CON2

SMS

44 55

33 66

* ALTERNATIVE COMP' ACCESSORIES

OLPOLP

GNGN

/YL/YL

(GN)(GN)

COMP' EARTHCOMP' EARTH

PARTPART

PTC

CON7

CON3

5BK4

THERMOSTAT

V V

R-LAMPS

CON5

11 10

7 6

3 2

F-SENSOR

R-SENSOR

DEF-SENSOR

F-DOOR S/W

STEPPING MOTOR

(72 C)

FUSE-M

F-LAMP

FRENCH DOOR HEATER

DISPENSER W/VALVE PART

OLP

* P.T.C START OPTION

MC,MQ COMP'

3 2

HEATER,SHEATH

EG COMP'

BK:BLACK

COMBO KIT(PTC+OLP)

BN:BROWNWH:WHITE

PK:PINKYL:YELLOW

GN:GREEN

BO:BRIGHT ORANGE

GY:GREYPR:PURPLE

MEZ48108404

RD:REDSB:SKY BLUE BL:BLUE

- 15 -

6. TROUBLESHOOTING

6-1 COMPRESSOR AND ELECTRIC COMPONENTS

Power Source.

Check

Check resistance

resistance of

of motor

motor

compressor.

Remove PTC-Starter/Combo from compressor and measure voltage between Terminal C of compressor and terminal 5 or 6 of PTC/Combo

No voltage.

Applied voltage isn't in acceptable range. (115V ±10%)

Check the resistance between M-C, S-C and M-S in motor compressor. Check each pin to ground.

(Rated voltage ±10%)?

OLP disconnected?

Advise customer that power supply needs to be checked by an electrician.

Open or short

or short to ground

Replace compressor

YES

The resistance between pins should be between 1 and 50 ohms. The resistance to ground should be infinite.

Replace OLP.

Check connection condition.

Reconnect.

Check resistance of PTC-Starter.

Check OLP.

Check starting state.

Check resistance of

PTC-Starter/Combo

Check resistance of two terminals in OLP.

Check the power supply under load. (Compressor attempting to re-start after being off for 5 minutes).

Check resistance of two terminals in PTC-Starter/Combo

Refer to Page 16.

Supply voltage rating with ±10%.

YES

Did

compressor

start?

Refer to Page 16.

YES

Compressor is OK

Replace the compressor

- 16 -

6-2 PTC / COMBO AND OLP

Normal operation of compressor is impossible or poor.

Separate PTC-Starter/Combo

from Compressor and measure resistance

between No. 5 and 6 of PTC-Starter with a Tester.

(Figure 19a and figure 19b)

Separate OLP from compressor and check resistance value between two terminals of OLP with a tester. (Figure 20)

Observation value is

115V/60Hz : 6.8 ±30%

at room temperature

The resistance value is 0 (short) or 8(open).

Shows continuity

Open

Check another electric component.

Replace OLP.

PTC/ Combo OK

Replace PTCStarter/Combo

OLP OK

Figure 19a

Figure 20

Figure 19b

- 17 -

6-3 OTHER ELECTRICAL COMPONENTS

Not cooling at all

Compressor

doesn't run

Poor cooling performance

Compressor runs poorly

Check for open short or incorrect resistance readings in the following components

a. Starting devices b. OLP

c. Compressor coil d.Wiring harness

Check starting voltage.

Check voltage at starting devices.

Cause

Short, open, or broken. Poor contact

or shorted. Coil open or shorted.

Poor contact or shorted.

Low voltage.

Poor or broken or open contact.

Replace indicated component.

Advise customer that the power supply

needs to be checked

by an electrician.

Replace indicated component.

Fan motor doesn't run.

Heavy frost buildup on evaporator

Check current flowing

In run winding of

Compressor.

Check rating of OLP.

OLP: 4TM319NFBYY Temp. 120°C

Check wiring circuit.

13 - 15 V

Check Fan Motor.

Check current flow in the following components: Sensor Fuse-M

Check resistance flow in

the defrost heater.

Shorted.

Lack of capacity.

Wire is open or shorted.

Coil is shorted or open.

Open.

Replace indicated component.

Replace defrost heater.

- 18 -

6-4 SERVICE DIAGNOSIS CHART

COMPLAINT POINTS TO BE CHECKED REMARKS

No Cooling.

Cools poorly.

Food in the Refrigerator is frozen.

Condensation or ice forms inside the unit.

Condensation forms in the Exterior Case.

There is abnormal noise.

•Is the power cord unplugged from the outlet?

•Check if the power switch is set to OFF.

•Check if the fuse of the power switch is shorted.

•Measure the voltage of the power outlet.

•Check if the unit is placed too close to the wall.

•Check if the unit is placed too close to the stove, gas cooker, or in direct sunlight.

•Is the ambient temperature too high or the room door closed?

•Check if food put in the refrigerator is hot.

•Did you open the door of the unit too often or check if the door is sealed properly?

•Check if the Control is set to Warm position

•Is food placed in the cooling air outlet?

•Check if the control is set to colder position.

•Is the ambient temperature below 5°

•Is liquid food sealed?

•Check if food put in the refrigerator is hot.

•Did you open the door of the unit too

Often or check if the door is sealed properly?

•Check if the ambient temperature and humidity of the surrounding air are high.

•Is there a gap in the door gasket?

•Is the unit positioned in a firm and even place?

•Are any unnecessary objects placed Behind side of the unit?

•Check if the Drip Tray is not firmly attached.

•Check if the cover of the compressor enclosure in the lower drip tray taken out.

•Plug into the outlet.

•Set the switch to ON.

•Replace the fuse.

•If the voltage is low, correct the wiring.

•Place the unit about 4 inches (10 cm) from the wall.

•Place the unit away from these heat sources.

•Lower the ambient temperature.

•Put in foods after they have cooled down.

•Don't open the door too often and close it firmly.

•Set the control to Recommended position .

•Place foods in the high-temperature section. (front part)

•Set the control to Recommended position .

•Set the control to

•Seal liquid foods with wrap.

•Put in foods after they have cooled down.

•Don't open the door too often and close It firmly.

•Wipe moisture with a dry cloth. It will disappear in low temperature and humidity.

•Fill up the gap.

•Adjust the leveling screw, and position the refrigerator in a firm place.

•Remove the objects.

•Fix the drip tray firmly in the original position.

•Place the cover in its original position.

Warm position

Door does not close well.

Ice and foods smell unpleasant.

Kenmore Elite 795.78344.800 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual