Kenmore 81442710, 81452710 Owner's Manual

Use & Care Guide Manual de uso y cuidado Guide d’utilisation et d’entretien

English / Español / Français

Table of Contents...2 / Índice...26 / Table des matières...52

Model/Modelo/Modèle: 81442710, 81452710

Kenmore®

Washer/Dryer Lavadora/Secadora Laveuse/Sécheuse

Designed to use only HE High Eciency

detergents. Diseñada para utilizar solamente

detergentes de alto rendimiento (HE). Conçue pour l’utilisation d’un détergent

haute efficacité seulement.

P/N W11107368A Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A. www.kenmore.com

Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3 www.sears.ca

TABLE OF CONTENTS

WASHER/DRYER SAFETY .........................................................2

WHAT’S NEW UNDER THE LID? .............................................4

CHECK YOUR VENT SYSTEM

FOR GOOD AIRFLOW ............................................................ 5

CONTROL PANELS AND FEATURES .......................................6

WASHER CYCLE GUIDE ............................................................8

DRYER CYCLE GUIDE ................................................................9

WASHER/DRYER SAFETY

USING YOUR WASHER .......................................................... 10

USING YOUR DRYER ............................................................... 13

WASHER/DRYER MAINTENANCE ........................................ 14

TROUBLESHOOTING .............................................................. 18

WARRANTY ...............................................................................25

ASSISTANCE OR SERVICE ...................................... Back Cover

WHAT’S NEW UNDER THE LID?

Your new washer will operate dierently than your previous agitator-style washer.

Lid Lock

To allow for higher spin speeds, the lid will lock and the Lid Lock light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is o, the lid can be

opened.

After a cycle is started, the washer will ll to the appropriate water level. When the washer is done lling, it will start to agitate. If you need to open the lid to add a garment after this point, the lid will remain unlocked during the entire agitation portion of the wash phase. The cycle will automatically pause when the lid is opened, and the cycle will resume once the lid is closed and you press the START/

PAUSE button.

The lid will lock before the spin phase begins. If you need to pause or stop after this point, you must press the START/ PAUSE button and wait for the lid to unlock. The lid will only unlock after washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to several minutes for the lid to unlock (for example, 1 minute if the cycle is in the spin phase). Press the START/ PAUSE button to resume the cycle.

Sounds

At dierent stages of the wash cycle, you may hear sounds and pauses that are dierent from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the spin phase as the lid lock goes through a self-test.

There will be dierent kinds of humming and whirring sounds as the washplate tests for load balance or moves the load. And sometimes, you may hear nothing at all as the washer determines the correct water level for your load or allows time for clothes to soak.

Choosing the Right Detergent

Use only High Eciency detergents. The package will be marked “HE” or “High Eciency.” Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew.

HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited

onto clean clothes.

Not all detergents labeled as High Eciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use.

Use only High Eciency (HE) detergent.

IMPORTANT: The lid must be closed before the washer basket lls with water and for the wash cycle to start. If the lid is open and lling stops, close the lid and press the START/PAUSE button to complete the cycle.

CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW

Good airow

Along with heat, dryers require good airow to eciently dry laundry. Proper venting will reduce your drying times and improve your energy savings. See Installation Instructions.

The venting system attached to the dryer plays a big role in good airow.

Service calls caused by improper venting are not covered by the warranty and will be paid by the customer, regardless of who installed the dryer.

Maintain good airow:

• Clean your lint screen before each load.

• Replace plastic or foil vent material with 4" (102 mm)

diameter heavy, rigid vent material.

(102 mm)

• Use the shortest length of vent possible.

• Use no more than four 90° elbows in a vent system;

each bend and curve reduces airow.

Good Better

• Remove lint and debris from the exhaust hood.

• Remove lint from the entire length of the vent system at least every two years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for nal product check.

• Clear away items from the front of the dryer.

Use Automatic cycles for better fabric care and energy savings

Use the Automatic Dry cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Dry cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle, and the dryer shuts o when the load reaches the selected dryness.

With Timed Dry, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to overdrying. Use Timed Dry for the occasional damp load that needs a little more drying time.

WASHER

CONTROL PANELS AND FEATURES

2 3

LED TIME/STATUS DISPLAY

The Remaining Time display shows the time required for the cycle to complete. Factors such as load size and water pressure may aect the time shown in the display. Tightly packed loads, unbalanced loads, excessive suds, or adding or removing items may cause the washer to adjust the cycle time as well.

LID LOCK LIGHT

The Lid Lock indicator lights up when the lid is locked and cannot be opened. If you need to open the lid, press and hold START/PAUSE. The lid will unlock one minute after the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press the START/PAUSE button again to restart the cycle.

START/PAUSE

After selecting a wash cycle, press START/PAUSE to start the cycle. Press once to pause a cycle. The ashing lights indicate the selected cycle and the current process.

CYCLE TIME (+ or -)

• Press “+” or “-” to adjust the duration of a cycle.

• LED display will show the time remaining for the cycle to complete.

• If an out-of-range adjustment is made, a buzzer

will sound.

End-of-Cycle Signal

Press and hold “+” for 3 seconds to enable or disable the end-of-cycle signal.

Press and hold “-” for 3 seconds to mute the signal.

4 6

CYCLE SELECT

Press CYCLE SELECT to select a wash cycle. Choose from Normal, Delicates, Heavy, Rinse, Spin, or Clean Washer.

WASH TEMP

Select a wash temperature based on the type of fabric

and soils being washed. For best results and following the garment label instructions, use the warmest wash water that is safe for your fabric.

CONTROL LOCK

Press and hold WASH TEMP for 3 seconds to lock the controls.

Press and hold for 3 seconds to unlock. You may still press POWER to turn o the washer.

POWER

Press POWER to turn on or o the washer. Press once while

a cycle is running to stop the washer.

DRYER

240V MODELS

120V MODELS

DRYER CYCLE KNOB

Use your Dryer Cycle knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See “Dryer Cycle Guide” for detailed descriptions of cycles.

TIMED DRY

Will run the dryer for the specied time on the control. Drying time and temperature will depend on your dryer model.

CASUAL and DELICATES CYCLES

These cycles sense moisture in the load or air temperature and shut o when the load reaches the selected dryness level. They give the best drying in the shortest time. Drying time will vary based on fabric type, load size, and dryness setting.

AIR ONLY

This cycle will run the dryer without heat for the specied time on the control.

DISPENSERS

START BUTTON

Press the START button to start the dryer.

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric softener dispenser if desired. It will dispense automatically

at the optimum time.

• Use only liquid fabric softener in this dispenser.

NOTE: The fabric softener dispenser rotates around the

wash basket and may not be in the same spot each time.

Liquid chlorine bleach dispenser

This dispenser holds up to 3/4 cup (180 mL) liquid chlorine bleach. The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle.

This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

WASHER CYCLE GUIDE

Gentleness

Each cycle listing includes a performance chart rating its cleaning power, gentleness on items, and resource eciency. Not all cycles or options are available on all models. Refer to the cycle button on your washer.

Wash temperatures are selected using the Wash Temp knob.

For best performance:

• Choose the cycle that best ts the load being washed.

• Decrease or increase the maximum target water temperature for any cycle.

• Do not leave the washer lid open unattended once

the washer has started to ll.

Items to wash: Cycle: Load Size:

Cottons, linens, and

Normal Medium/

mixed-garment

loads

Machine-wash silks,

Delicates Short/High Use this cycle for lingerie and loosely knit items. Wash combines

hand-washed fabrics

Sturdy fabrics,

Heavy Long/High Use this cycle for sturdy or heavily soiled loads, or when using

colorfast items, towels, jeans

Swimsuits and items

Rinse N/A N/A Use this cycle for additional rinsing of the washer load or

requiring rinsing without detergent

Hand-washed

Spin N/A N/A/High Use this cycle to remove excess water from the washer load or

garments or dripping-wet items

No clothes in washer Clean

Washer

Wash Time/ Spin Speed: Cycle Details:

Use this cycle for normally soiled cottons and linens. Wash

High

combines a medium wash time and a high-speed spin to shorten drying time.

Cleaning

Efciency

Good

†

Best

a short wash time for gentle soil removal, and a high-speed spin to shorten drying time.

Cleaning

Efciency

Good

†

Best

bleach. Wash combines a long wash time, two rinses, and a high-speed spin for maximum soil removal.

Cleaning

Gentleness

Efciency

†

Good

Best

hand-washed items. This cycle uses some agitation and nishes with a high-speed spin.

hand-washed items.

N/A Short/N/A Use this cycle every 30 washes to keep the inside of your washer

fresh and clean. This cycle uses a higher water level. Use with washer cleaner tablet or regular liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty wash tub. Do not use thickened, easy-pour, or no-splash bleach when running the Clean Washer cycle as excess suds may occur. See “Washer Care” in “Washer/Dryer Maintenance.”

†Ecient use of resources, such as energy and water.

IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result in property damage. If needed, presoak items in a small wash basin prior to loading the washer.

DRYER CYCLE GUIDE – AUTOMATIC DRY CYCLES

Not all cycles and settings are available on all models. Both the Casual and Delicates cycles are automatic dry cycles.

They provide the best drying in the shortest time. These cycles sense moisture in the load or air temperature and shut o when the load reaches the selected dryness level. Drying time varies based on fabric type, load size, and dryness setting.

Select either the Casual or Delicates cycle based on the fabrics in your load. If you are unsure of the cycle to select for a load, select the Delicates cycle (lower temperature) rather than the Casual cycle (higher temperature).

WRINKLE GUARD

This feature will run after your drying cycle is complete. It periodically starts and stops the dryer, tumbling the load without heat to help avoid wrinkling.

Items to dry: Cycle: Available Options: Cycle Details:

Corduroys, work clothes Casual/High Heat None Medium to large loads of mixed fabrics and items. Lingerie, blouses,

washable knit fabrics

NOTE: If loads do not seem as dry as you would like, select More Dry next time you dry a similar load. If loads seem drier than you like, select Less Dry next time you dry a similar load.

Delicates/Low Heat None For gently drying delicate items.

240V Models

120V Models

DRYER CYCLE GUIDE – TIMED DRYING

Not all cycles and settings are available on all models. Timed Dry will allow the dryer to run for the selected time.

TOUCH UP

This feature provides 20 minutes of drying time for refreshing

clean clothes.

Items to dry: Cycle: Temperature: Available Options: Cycle Details:

Rubber, plastic, heat-sensitive fabrics

Heavy, bulky, or lightweight items

NOTE: Government energy certications for this model were based on the Timed Dry cycle with the Maximum drying temperature setting. The as-shipped defaults of Casual cycle, Less Dry, and the Wrinkle Guard option (when applicable) were not used.

Air Only No Heat Time Adjustment For airing out, refreshing, and loosening up

laundry without heating.

Timed Dry High Time Adjustment Completes drying if items are still damp.

USING YOUR WASHER

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.

• Sort items by recommended cycle, water temperature, and

colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing waterproof or water-resistant items, load evenly.

• Use mesh garment bags to help avoid tangling when washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

IMPORTANT: Add a measured of amount of detergent

or single-dose laundry packet into the basket. If you are using color-safe bleach, Oxi-type boosters, or fabric

softener crystals, add to the wash basket prior to adding laundry. NOTE: Follow the manufacturer’s instructions to determine the

amount of laundry products to use. Manufacturer suggests using HE detergent.

3. Load laundry into washer

Max

For best performance, load items in loose heaps evenly around the washplate. Try mixing dierentsized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

NOTE: The maximum volume is about 1.52 cubic ft. (4.4 lb max. load size per cubic ft.).

load level

4. Add liquid chlorine bleach to dispenser

Bleach will be dispensed automatically during the wash part of the cycle. Do not overll, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

5. Add liquid fabric softener

6. Press POWER to turn on washer

Close the washer lid. Washer will not ll, agitate, or spin with the lid open. Make sure the dispenser drawer is closed

completely; then press POWER to turn on the washer.

7. Select WASH TEMP

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Fabric Softener is added during rinse.

IMPORTANT: Do not overll or dilute. Overlling dispenser will cause fabric softener to immediately dispense into washer.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

NOTE: The fabric softener dispenser rotates around the wash

basket and may not be in the same spot each time.

Set the water temperature for the type of fabric and soils being washed. Use the warmest wash water safe for fabric. Follow garment label instructions.

The Rinse and Spin cycles default to a cold rinse; all other cycles default to a warm rinse. Press the WASH TEMP button to choose a dierent wash temperature.

Selecting Water Temperatures NOTE: Always read and follow fabric care label instructions

to avoid damage to your garments.

9. Press START/PAUSE to begin wash cycle

Wash Temp Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm

Some cold water will be added, so this will be cooler than what your previous

washer provided.

Cool Lights

Some warm water may be added to assist in soil

removal and to help dissolve detergents.

Cool Darks

A small amount of warm water may be added to assist in soil removal and to help dissolve detergents. Water will be colder than “Cool” setting.

Cold

This is the temperature from your faucet.

NOTE: In wash water temperatures colder than 60ºF (15.6ºC), detergents do not dissolve well. Soils can be dicult to remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments).

Suggested Fabrics

Whites and pastels

Durable garments Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade Light soils

Dark colors that bleed or fade

Light soils

8. Select CYCLE SELECT

Press the START/PAUSE button to start the wash cycle. When the cycle has nished, the end-of-cycle signal will sound (if set). Wait 1 minute for the lid to unlock. Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and reduce rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add items

If you need to open the lid to add one or two missed items: Press the START/PAUSE button to pause the washer; the lid will

unlock once the washer movement has stopped. This may take several minutes if the load was spinning at a high speed. Then close the lid and press the START/PAUSE button again to restart the cycle.

To stop or restart your washer:

• To stop the washer at any time, press the button and the cycle will pause.

• To restart the washer, and the cycle will resume.

NOTE: If the washer is paused while in the spin phase, the lid will unlock after 1 minute. During that minute, the START/PAUSE

button will be disabled.

press the

START/PAUSE

button

Press the CYCLE SELECT button to select your wash cycle.

See the “Cycle Guide” for details on cycle features.

USING YOUR DRYER

WARNING: To reduce the risk of fire, electric shock, or injury to

persons, read the Important Safety Instructions before operating this dryer.

Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.

1. Clean lint screen

3. Select cycle

Clean the lint screen before each load. Reach inside the drum and pull out the lint screen and its cover.

Separate the cover and the screen by squeezing the screen and

pulling on the cover at the same time. Roll lint o the screen with your ngers. Put the lint screen and its cover back together and push rmly into place.

Do not rinse or wash screen to remove lint. For additional cleaning

information, see “Cleaning the lint screen.”

2. Load dryer

Place laundry in the dryer. Close the door. Do not tightly pack the dryer; clothes should be able to

tumble freely.

Select the desired cycle for your load. See the “Dryer Cycle Guide” for more information about each cycle.

Casual and Delicates Cycles

You can select a dierent dryness level, depending on your load, by turning the knob to the desired dryness level.

Selecting More Dry or Less Dry automatically adjusts the dryness level at which the dryer will shut o. Once a dryness level is set, it cannot be changed without stopping the cycle.

These automatic dry cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting.

NOTE: More Dry removes more load moisture. Less Dry removes less moisture and is used for loads you may want to put on a hanger to complete drying.

4. Press START button to begin cycle

Push and hold the START button to begin the cycle. Promptly remove garments after cycle has completed

to reduce wrinkling.

WASHER/DRYER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after ve years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1. Always use High Eciency detergents and follow the

detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odor-causing

residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above and use this recommended monthly cleaning procedure:

Recommended Cycle for Cleaning the Washer

Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of the washer. Use this cycle with Washer Cleaner or liquid chlorine bleach as described below.

Begin procedure Washer Cleaner Cycle Procedure (Recommended for Best

Performance):

a. Open the washer lid and remove any clothing or items. b. Use a machine cleaning wipe or a soft, damp cloth or

sponge to clean the inside of the door.

c. Place a Washer Cleaner tablet in the bottom of the

washer basket.

d. Do not place a Washer Cleaner tablet in the detergent

dispenser.

e. Do not add any detergent or other chemical to the

washer when following this procedure.

f. Close the washer lid. g. Select the Clean Washer cycle. h. Press and hold START/PAUSE to begin the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER. After the Clean Washer cycle has stopped, run a Rinse cycle to rinse cleaner from

washer.

WASHER CARE (cont.)

Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Select the Clean Washer cycle. f. Press and hold START/PAUSE to begin the cycle.

The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER. After the Clean Washer cycle has stopped, run a Rinse cycle to rinse cleaner from

washer.

Description of Clean Washer Cycle Operation:

During this cycle, there will be some agitation and spinning to increase the removal of soils.

After the cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a machine cleaning wipe or a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a machine cleaning wipe or a soft, damp cloth or sponge to wipe away any spills. Use only a Machine Cleaning Wipe or mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

WASHER CARE (cont.)

Cleaning The Lint Filter

Clean lter after every load.

1. Press down, then out, to remove the lint lter.

2. Open the lint lter, remove lint, and clean with water.

3. Insert the lint lter bottom rst; then press down and in

to replace the iter.

CLEANING THE DRYER INTERIOR

To clean dryer drum:

1. Apply a liquid, nonammable household cleaner to the

stained area of the drum and rub with a soft cloth until stain is removed.

2. Wipe drum thoroughly with a damp cloth.

3. Tumble a load of clean cloths or towels to dry the drum.

NOTE: Garments that contain loose dyes, such as denim blue

jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry these items inside out to avoid drum staining.

CLEANING THE WASHER/DRYER LOCATION

Keep washer/dryer area clear and free from items that would block the airow for proper washer/dryer operation. This includes clearing piles of laundry in front of the washer/dryer.

REMOVING ACCUMULATED LINT

From Inside the Dryer Cabinet

Lint should be removed every two years, or more often, depending on dryer usage. Cleaning should be done by a qualied servicer.

From the Exhaust Vent

Lint should be removed every two years, or more often, depending on dryer usage.

CLEANING THE LINT SCREEN

Every load cleaning

A screen blocked by lint can increase drying time. The lint screen is located inside the dryer on the back wall.

To clean:

1. Pull out the lint screen and its cover. Separate the cover

and the screen by squeezing the screen and pulling on the cover at the same time. Roll lint o the screen with your ngers.

CHANGING THE DRUM LIGHT (on some models)

1. Unplug dryer or disconnect power.

2. Open the dryer door. Locate the light bulb cover on the

back wall of the dryer. Using a Phillips-head screwdriver, remove the screw located in the lower right-hand corner of the cover. Remove the cover.

Do not rinse or wash the screen to remove lint. Wet lint is

hard to remove.

2. Put the lint screen and its cover back together and push

rmly back into place.

IMPORTANT:

• Do not run the dryer with the lint screen loose, damaged,

blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.

• If lint falls o the screen into the dryer during removal,

check the exhaust hood and remove the lint. See “Venting Requirements” in the Installation Instructions.

As-needed cleaning

Laundry detergent and fabric softener residue can build up on the lint screen. This buildup can cause longer drying times for your clothes, or cause the dryer to stop before your load is completely dry. The screen is probably clogged if lint falls o while the screen is in the dryer.

Clean the lint screen with a nylon brush every six months, or more frequently, if it becomes clogged due to a residue

buildup.

To wash:

1. Roll lint o the screen with your ngers.

2. Wet both sides of lint screen with hot water.

3. Wet a nylon brush with hot water and liquid

detergent. Scrub lint screen with the brush to remove

residue buildup.

3. Turn bulb counterclockwise. Replace the bulb with

a 10 watt appliance bulb only. Replace the cover and secure with the screw.

4. Plug into a grounded outlet or reconnect power.

VACATION, STORAGE, AND MOVING CARE

Non-Use or Storage Care

Operate your washer/dryer only when you are at home. If you will be on vacation or not using your washer/dryer for an extended period of time, you should:

1. Unplug washer/dryer or disconnect power.

2. Turn o water supply to washer, to avoid ooding due

to water pressure surge.

3. For gas dryers only: Close shut-o valve to gas supply line.

4. Clean lint screen. See “Cleaning the Lint Screen.”

Moving Care

For power supply cord-connected washer/dryers:

1. Unplug the power supply cord.

2. Make sure leveling legs are secure in washer/dryer base.

3. Continue with “For washer/dryers” on next page.

4. Rinse screen with hot water.

5. Thoroughly dry lint screen with a clean towel.

Reinstall screen in dryer.

VACATION, STORAGE, AND MOVING CARE (cont.)

For washer/dryers:

1. Shut o both water faucets. Disconnect and drain water

inlet hoses.

2. If washer/dryer will be moved during freezing weather,

follow “Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Place inlet hoses and drain hose inside washer basket.

5. Drape power cord over edge and into washer basket.

6. Place packing tray from original shipping materials

back inside washer/dryer. If you do not have packing tray, place heavy blankets or towels into basket opening.

Close lids/doors and place tape over lids/doors and

down front of washer/dryer. Keep lids/doors taped until washer/dryer is placed in new location.

REINSTALLING/USING WASHER/DRYER AGAIN

To reinstall washer/dryer after non-use, vacation, moving, or winter storage:

1. Refer to Installation Instructions to locate, level, and

connect washer/dryer.

2. Before using again, run washer/dryer through the following

recommended procedure:

To use washer/dryer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

In the U.S.A.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer/dryer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer/dryer. If storing or moving during freezing weather, winterize your washer/dryer.

To winterize washer/dryer:

1. Shut o both water faucets, disconnect and drain water inlet

hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on Normal cycle for about 2 minutes to mix antifreeze and remaining water.

3. Unplug washer/dryer or disconnect power.

In Canada

In the U.S.A. and Canada

2. Plug in washer/dryer or reconnect power.

3. Run washer through Heavy cycle to clean washer and

remove antifreeze, if used. Use only HE High Eciency detergent. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

TROUBLESHOOTING – WASHER

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Vibration or Off-Balance

Vibration, rocking, or “walking”

Vibration during spinning

or washer stopped

Noises

Clicking or metallic noises Objects may be caught in washer

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have started

Whirring Basket may be slowing down. You may hear the whirring sound of the basket slowing down.

Water Leaks

Check the following for proper installation:

Washer not performing as expected

Not enough water in washer

Feet may not be in contact with the oor and locked.

Washer may not be level. Check oor for exing or sagging. If ooring is uneven,

Load could be unbalanced. Load items in loose heaps evenly around the washplate. Adding

drain system.

Washer not level. Water may splash o basket if washer is not level. Fill hoses not attached tightly. Tighten ll-hose connection.

Fill hose washers Make sure ll hose at washers are properly seated. Drain hose connection Properly secure drain hose to drainpipe or laundry tub.

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as

recommended.

Load not completely covered

in water.

Front and rear feet or casters must be in rm contact with oor, and washer/dryer must be level to operate properly.

a 3/4" (19 mm) piece of plywood under your washer will

reduce sound.

See “Level the Washer/Dryer” in the Installation Instructions.

wet items to washer or adding more water to basket could

unbalance washer.

Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Redistribute the load, close the lid, and press START/PAUSE.

Item or load not suitable for selected cycle. See the “Cycle Guide” and “Using Your Washer.”

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

sound with periodic gurgling or surging as nal amounts of water are removed during the spin cycle.

the washer. This is normal.

This is normal.

Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

An unbalanced load can cause basket to be out of alignment and cause water to splash o tub. See “Using Your Washer” for loading instructions.

This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning.

IMPORTANT: Do not add more water to washer. Adding water lifts the items o the washplate, resulting in less eective cleaning.

Run Clean Washer cycle to optimize the water level and wash performance.

TROUBLESHOOTING – WASHER (CONT.)

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer won’t run or ll; washer stops working

Check for proper water supply. Hose(s) must be attached and have water owing to inlet valve.

Water faucet(s) must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water ow.

Washer won’t run or ll; washer stops working (cont.)

Washer not draining/ spinning; loads are

still wet

Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.

Do not use an extension cord.

Ensure there is power to outlet.

Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.

Normal washer operation. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Washer may be stopped to reduce suds.

Washer may be tightly packed. Remove several items, rearrange load evenly around the

Not using HE detergent or using too much HE detergent.

Small items may have been caught in pump or between basket and tub, which can slow draining.

Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles with

Washer may be tightly packed or

unbalanced.

washplate. Close lid and press START/PAUSE button.

Add only one or two additional items after washer has started. Do not add more water to the washer. Only use HE detergent. Suds from regular detergents can slow or

stop the washer. Always measure detergent and follow detergent directions based on your load requirements.

To remove suds, cancel cycle. Select RINSE then SPIN. Do not add more detergent.

Empty pockets and use garment bags for small items.

high spin speeds. Use the recommended cycle/speed spin for your item.

Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select SPIN to remove excess water. See “Using Your Washer” for loading recommendations.

TROUBLESHOOTING – WASHER (CONT.)

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer not draining/ spinning; loads are still wet (cont.)

Incorrect or wrong wash or rinse temperatures

Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.

Sand, pet hair, lint, etc. on load after washing

Load is tangling Washer not loaded as recommended. Load items in loose heaps evenly around the washplate.

Not cleaning or removing stains

Load o balanced. See “Vibration or O-Balance” in “Troubleshooting” section for

Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).

Not using HE detergent or using too much HE detergent.

Check for proper water supply. Make sure that hot and cold inlet hoses are not reversed.

Not using HE detergent or using too much HE detergent.

Washer may be tightly packed. The washer is less ecient at rinsing when load is tightly packed.

Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing.

Wash action and/or spin speed too fast for load.

Wash load not completely covered in water.

Added more water to washer. Do not add more water to washer. Adding water lifts the items

Washer not loaded

as recommended.

more information.

Check drain hose for proper installation. Use drain hose

form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the oor. Remove any clogs from drain hose.

Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE. Do not add detergent.

Both hoses must be attached to both washer and faucet, and have both hot and cold water owing to inlet valve.

Check that inlet valve screens are not clogged. Remove any kinks in hoses.

Hoses must be attached and have water owing to the inlet valves

or faucet.

Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from regular detergent can cause the washer to operate

incorrectly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based

on load size and soil level.

Load items in loose heaps evenly around the washplate. Use cycle designed for the fabrics being washed. Add only one or two additional items after washer has started. Run an additional Rinse cycle.

Reduce tangling by mixing types of load items. Use the recommended cycle for the type of items being washed.

Select a cycle with a slower wash action and slower spin speed. Note that items will be wetter than when using a higher speed spin.

Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move.

o the washplate, resulting in less eective cleaning. Load items in loose heaps evenly around the washplate. Add only one or two additional items after washer has started.

TROUBLESHOOTING – WASHER (CONT.)

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Not cleaning or removing stains (cont.)

Odors Monthly maintenance not done

Fabric damage Sharp items were in pockets

Not using HE detergent or using too much HE detergent.

Not using correct cycle for fabric type.

Not using dispensers. Use dispensers to avoid chlorine bleach and fabric

Not washing like colors together. Wash like colors together and remove promptly after the cycle

as recommended.

Not using HE detergent or using too much HE detergent.

during wash cycle. Strings and straps could

have tangled. Items may have been damaged

before washing. Fabric damage can occur if the

load is tightly packed.

Garment care instructions may

not have been followed.

Liquid chlorine bleach may have been added incorrectly.

The suds from regular detergent can keep washer from operating correctly.

Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions

based on load size and soil level. Use a higher soil level cycle option and warmer wash

temperature to improve cleaning. Use Heavy cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle.

softener staining. Load dispensers before starting a cycle. Avoid overlling. Do not add products directly onto load.

is complete to avoid dye transfer. Run the Clean Washer cycle after every 30 washes.

See “Washer Care.” Unload washer as soon as cycle is complete. Use only HE detergent. Be sure to measure correctly. Always follow the detergent directions. See “Washer Care” section. Empty pockets, zip zippers, and snap or hook fasteners before

washing to avoid snags and tears. Tie all strings and straps before starting wash load.

Mend rips and broken threads in seams before washing.

Load items in loose heaps evenly around washplate. Load items should move freely during wash cycle to avoid

damage. Use cycle designed for the fabrics being washed. Add only one or two additional items after washer has started. Always read and follow garment manufacturer’s care label

instructions. See the “Cycle Guide” to match your load with the best cycle.

Do not pour liquid chlorine bleach directly onto load. Wipe up

bleach spills.

Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.

Do not place load items on top of bleach dispenser when loading and unloading washer.

TROUBLESHOOTING – WASHER (CONT.)

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Incorrect dispenser operation

Powdered detergent not dissolving completely

in load

Single-dose laundry packet not dissolving

Error Code Appears in Display

E1 – Water inlet alarm Water level not reached after

E2 – Draining alarm Washer is still detecting water after

E3 – Unbalanced alarm Washer may be tightly packed or

E4 – Open lid alarm Opening the lid during the Spin cycle. Close the lid. E5, EA, EC, EL, or EP –

Other errors

Clogged dispensers or laundry products dispensing too soon.

Liquid chlorine bleach or fabric

softeners not used in dispensers.

Using too much HE detergent. Follow the manufacturer’s instructions to determine the amount

Water temperature is very cold. Select a warmer wash temperature. Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding

20 minutes.

draining for 8 minutes.

clothes are not evenly distributed.

Other Call for technical assistance – see “Assistance or Service” on the

Do not overll dispenser. Overlling causes immediate dispensing. Load dispensers before starting a cycle. It is normal for small amounts of water to be remain in dispenser

at the end of the cycle. Fabric softener thickens as it gets older. If there becomes an

increase of fabric softener in the dispenser after a cycle, check the age of the fabric softener and replace if needed.

Use only liquid chlorine bleach in the bleach dispenser. Use only

fabric softener in the fabric softener dispenser.

of detergent to use.

clothes. Follow the manufacturer’s instructions to avoid damage to your items.

Check that the water faucets are not closed. Check that the water pressure in the house is over 20 kPa.

Clean the inlet hose lter screens. Check that the drain hose is not below 27½" (700 mm) from

the oor. Check that the drain hose is not more than 391⁄3" (100 cm) from

the oor. Remove any clogs from the drain hose. Remove several items, rearrange load evenly around the

washplate, and restart the Spin cycle.

back cover.

TROUBLESHOOTING – DRYER

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Dryer not performing as expected

Clothes are not drying satisfactorily, drying times are too long

Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.

Unusual sounds Dryer had a period of non-use. If the dryer hasn’t been used for a while, there may be a thumping

Lint screen clogged with lint. Lint screen should be cleaned before each load. The Air Only cycle has been

selected.

Load too large and heavy to dry quickly.

Exhaust vent or outside exhaust hood clogged with lint, restricting air movement.

Fabric softener sheets blocking the grille.

Exhaust vent not the correct length. Check that the exhaust vent is not too long or has too many turns.

Exhaust vent diameter not the correct size.

Dryer located in a room with temperature below 45ºF (7ºC).

Dryer located in a closet without adequate opening.

Start button not pressed rmly or held long enough.

Household fuse is blown or circuit breaker has tripped.

Incorrect power supply. 240V models: Electric dryers require 240 volt power supply. Check with

Wrong type of fuse. Use a time-delay fuse.

A coin, button, or paper clip is caught between the drum and front or rear of the dryer.

It is a gas dryer. The gas valve clicking is a normal operating sound. The dryer is not level front to back

and side to side.

Clothing knotted or balled up. When balled up, the load will bounce, causing the dryer to vibrate.

Select the correct cycle for the types of garments being dried. See the “Dryer Cycle Guide.”

Separate the load to tumble freely.

Run the dryer for 5–10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or exible metal vent. Make sure vent is not crushed or kinked. See

Installation Instructions.

Use only one fabric softener sheet, and use it only once.

Long venting will increase drying times. Make sure vent is not crushed

or kinked. See Installation Instructions.

Use 4" (102 mm) diameter vent material.

Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).

Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127mm). See Installation Instructions.

Press and hold the START button until you hear the dryer drum moving.

240V models: Electric dryers use two household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.

a qualied electrician.

sound during the rst few minutes of operation. Check the front and rear edges of the drum for small objects. Clean out

pockets before laundering.

The dryer may vibrate if not properly installed. See Installation

Instructions.

Separate the load items and restart the dryer.

TROUBLESHOOTING – DRYER (CONT.)

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Dryer not performing as expected (cont.)

No heat Household fuse is blown or circuit

breaker has tripped.

Incorrect power supply. 240V models: Electric dryers require 240 volt power supply.

Cycle time too short Automatic cycle ending early. 120V models: The load may not be contacting the sensor strips.

Lint on load Lint screen clogged. Lint screen should be cleaned before each load. Stains on load or drum Dryer fabric softener not properly used. Add dryer fabric softener sheets at the beginning of the cycle.

Loads are wrinkled Load not removed from dryer at the end

of the cycle. Dryer tightly packed. Dry smaller loads that can tumble freely to reduce the chance

Odors You have recently been painting,

staining, or varnishing in the area where your dryer is located.

The dryer is being used for the rst time. The new electric heating element may have an odor. The odor will

Load is too hot Laundry items were removed from the

dryer before the end of the cycle.

A high temperature cycle was used. Select a lower temperature, and use an automatic drying cycle.

240V models: The drum may be turning, but you may not have heat. Electric dryers use two household fuses or circuit breakers. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.

Check with a qualied electrician.

Level the dryer. Use Timed Dry for very small loads. Change the Dryness Level

setting on the Casual and Delicates cycles. Increasing or decreasing the Dryness Level setting will change the

amount of drying time in a cycle.

Fabric softener sheets added to a partially dried load can stain your garments.

Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing.

Run the Air Only cycle to tumble the load without heat to avoid wrinkling.

of wrinkles forming. Ventilate the area. When the odors or fumes are gone from the

area, rewash and dry the clothing.

be gone after the rst cycle. All cycles are cooled slowly to reduced wrinkling and make it

easier to handle. Items removed before the cool down may feel very warm.

These cycles sense the temperature or the moisture level in the load and shut o when the load reaches the selected dryness. This reduces overdrying.

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