Kenmore 796.4027 User Manual
Front-Loading Automatic Washer
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ENERGYSTAR
Laveuse automatique à chargement frontal
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Models/Modelos/Modéles 796.4027*
* = color number, número de color, numéro de couleur
Designed to use only HE
High Efficiency detergent
Diseñado para utilizar
solamente detergente de alta
eficacia
Conçu pour l'utilisation d'un
détergent haute efficacité
seulement
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Sears Brands Management Corporation, Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada MSB 2B8
www.sears.com
www.sears.ca
TABLE OF CONTENTS PROTECTION AGREEMENTS
SAFETY MESSAGES............................................................................................3
IMPORTANT SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS.............................................................................5
FEATURES AND BENERTS
Key Parts and Components............................................................................6
Included Accessories
Optional Accessories.......................................................................................6
INSTALLATION REQUIREMENTS
Key Dimensions and Specifications..............................................................7
Choose the Proper Location...........................................................................7
Flooring..............................................................................................................7
Clearances.........................................................................................................7
INSTALLATION INSTRUCTIONS
Unpacking anc Removing Shipping Bolts
Connecting the Water Lines............................................................................9
Connecting the Drain Hose...........................................................................10
Connect to the Power Supply
Leveling the Washer
Installation of non-skid paos (optional)......................................................11
HOW TO USE
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Control Panel Features..................................................................................12
Operating the Washer....................................................................................13
Cycle Guide.....................................................................................................14
Sorting Wash Loads...................................................................................... 15
About the Dispenser.......................................................................................16
Detergent and dispenser use........................................................................17
Time and Status Display................................................................................18
Cycle Modifier Buttons................................................................................. 19
Cycle Option Buttons.....................................................................................20
DELAY START.............................................................................................20
2"' RINSE......................................................................................................20
STAIN TREAT
AUTO SOAK ................................................................................................20
Special Functions...........................................................................................20
CONTROL LOCK.........................................................................................20
CLEAN WASHER.........................................................................................20
CARE AND CLEANING
Regular Cleaning...................................................................................... 21-22
Cleaning the Exterior.................................................................................21
Care and Cleaning of the Interior.............................................................21
Door Seal and Glass Cleaning..................................................................21
Removing Mineral Builcup
Storing the Washer.....................................................................................21
Cleaning the Dispenser..............................................................................22
Maintenance...............................................................................................23-24
Cleaning the Water Inlet Filters
Cleaning the Drain Pump Filter.................................................................24
TROUBLESHOOTING GUIDE
Normal Sounds You May Hear......................................................................25
Before Calling for Service........................................................................25-28
WARRANTY....................................................................................................... 29
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PRODUCT RECORD
In the space below, record the date of purchase, model,
and serial number of your product. You will find the model
and serial number printed on an identification plate
located inside the washer door. Have these items of
information available whenever you contact Sears
concerning your product.
Model No.,
Date of Purchase
Serial No.
Save these instructions and your sales receipt for future
reference.
_______
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11
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Ken more* product is designed and manufactured for
years of dependable operation. But like all products, it
may require preventive maintenance or repair from time
to time. That's when having a Master Protection
Agreement can save your money and aggravation.
The Master Protection Agreement also helps extend the
life of your new product. Here's what the Agreement*
includes:
• Parts and labor needed to help keep products
8
operating properly under normal use, not just defects.
Our coverage goes well beyond the product
10
warranty. No deductible, no functional failure excluded
from coverage - real protection.
• Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
• Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
•"No-lemon" guarantee - replacement of your covered
product if four or more product failures occur within
twelve months.
• Product replacement if your covered product cant be
fixed.
• Annual Preventive Maintenance Check at your
request - no extra charge.
• Fast help by phone - we call it Rapid Resolution.
Phone support from a Sears representative on all
products. Think of us as a "talking owner's manual."
• Power surge protection against electrical damage due
to power fluctuations.
• $250 food loss protection annually for any food
21
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
• Rental reimbursement if repair of your covered product
23
takes longer than promised.
• 10% discount off the regular price of any non-covered
repair service and related installed parts
Once you purchase the Agreement, a simple phone call
is all that it takes for you to schedule service. You can call
anytime day or night or schedule a service appointment
online.
The Master Protection Agreement is a risk-free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund, or a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!
Some limitations and exclusions apply.
For prices and additional information in the U.S.A.
call 1-800-827-6655.
*Coverage in Canada varies on some items.
For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call
1-800-4-MY-HOME®.
SAFETY MESSAGES
We have provided many important safety messages in this manual and on your appliance. Always read and obey
all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can result in property damage and/or serious bodily
harm or death.
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Ali safety messages wiii foliowthe safety alert symbol and either the word DANGER or WARNING.
These words mean:
Failure to follow these safety instructions may result in property damage and/or
serious bodily harm or death.
Failure to follow these safety instructions may result in property damage and/or
serious bodily harm or death.
Ail safety messages will tell you what the potential hazard is, tell you how to reduce
the chance of injury, and teli you what can happen if the instructions are not followed.
IMPORTANT cAcpTY INQTRIЮТЮМЧ
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WARNING
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DANGER
A WARNING
To reduce the risk of fire, electric shock, or injury to
persons when using this appliance, follow basic
precautions, including the following.
• Before use, the washer must be properly installed as
described in this manual.
• Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry
cleaning solvents, or other flammable or explosive
substanœs, as they give off vapors that could ignite or
explode.
• Do not add gasoline, dry cleaning solvents, or other
flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been used for such a
period, before using the washer, turn on all hot water
faucets and let the water flow from each for several
minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or use an
open flame during this time.
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
• Before the washer is removed from service or
discarded, remove the door to prevent children from
climbing inside.
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> Do not install or store the washer where it will be
exposed to the weather or freezing temperatures.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or
attempt any servicing other than as described in this
manual. We strongly recommend that any service be
performed by a qualified individual.
' See Installation Instructions for grounding requirements.
> ALWAYS foliowthe fabric care instructions supplied by
the garment manufacturer.
> Do not place items exposed to cooking oil in your
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load
to catch fire.
> Use fabric softeners or products to eliminate static only
as recommended by the manufacturer.
■ This washer is not designed for maritime use or for
mobile installations such as in RVs, aircraft, etc.
• Turn off the water taps and unplug the washer if the
machine is to be left tor an extended period of time,
such as during vacations.
• Packaging material can be dangerous for children.
There is a risk of suffocation! Keep all packaging from
children.
• Always check the inside of the washer for foreign
objects before loading laundry. Keep the door closed
when not in use.
IMPORTANT SAFETY INSTRUCTIONS
A WARNING
To reduce the risk of fire, electric shock, or injury to
persons when using this appliance, follow basic
precautions, including the following.
■ Unplug the washer before cleaning to avoid the risk of
electric shock.
■ Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washer. They will damage the finish.
• Do not put oily or greasy rags or clothing on top of the
washer. These substances give off vapors that could ignite
the materials.
■ Do not wash items that are soiled with vegetable or
cooking oil. These items may contain some oil after
laundering and may catch fire.
■ Disconnect this appliance from the power supply
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before attempting any user maintenance. Turning the
controls to the OFF position does not disconnect this
A WARNING
■ Refer to INSTALLATION INSTRUCTIONS for detailed
grounding procedures. Installation instructions are packed
in the washer for installer's reference. If the washer is
moved to a new location, have it checked and reinstalled by
a qualified service person. Failure to follow this warning can
cause serious injury, fire, electrical shock, or death.
■ Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord. Failure to
follow this warning can cause serious injury, fire, electrical
shock, or death.
■ For personal safety, this appliance must be properly
grounded. Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
• The power cord of this appliance is equipped with a 3prong (grounding) plug which mates with a standard 3prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
■ This washer must be plugged into a 120VAC, 60Hz
grounded outlet. Failure to follow this warning can cause
serious injury, fire, electrical shock, or death.
■ Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly
grounded. Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
■ Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet.
Failure to follow this warning can cause serious injury, fire,
electrical shock, or death.
■ Do not install on carpet. Install washer on a solid fioor.
Failure to follow this warning can cause serious leak
damage.
■ Do not remove grounding prong. Do not use an
adapter or extension cord. Plug into a grounded 3prong outlet. Failure to follow these warnings can cause
serious injury, fire, electrical shock, or death.
appliance from the power supply. Failure to follow this
warning can cause serious injury, fire, electrical shock, or
death.
> Do not combine detergents, fabric softeners, and other
laundry products from different manufacturers for use
in one load unless specified on the label.
> Do not mix chlorine bleach with ammonia or acids
such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce
poisonous gas, resulting in serious injury or death.
> Do not reach into the washer while parts are moving.
Before loading, unloading, or adding items, push In the
cycle selector knob and allow the drum to coast to a
complete stop before reaching inside.
Failure to follow this warning can cause serious injury, fire,
electrical shock, or death.
- The washer should always be plugged into its own
individual electrical outlet which has a voltage rating
that matches the rating plate. This provides the best
performance and also prevents overloading house wiring
circuits which could cause a fire hazard from overheated
wires.
• Never unplug your washer by pulling on the power
cord. Always grip plug firmly and pull straight out from the
outlet. Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
• Immediately repair or replace all power cords that have
become frayed or otherwise damaged. Do not use a
cord that shows cracks or abrasion damage along Its
length or at either end. Consult with a qualified service
person. Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
• When installing or moving the washer, be careful not
to pinch, crush, or damage the power cord. Failure to
follow this warning can cause serious injury, fire, electrical
shock, or death.
> The washer must be installed and electrically
grounded by a qualified service person in accordance
with localcc^es to prevent shock hazard and assure
stability during operation.
> Washer is heavy. Two or more people may be needed
to install and move the appliance. Failure to do so can
result in back or other injury.
• Store and install the washer where it will not be
exposed to temperatures below freezing or exposed to
outdoor weather conditions. Failure to follow this
warning can cause serious leak damage.
> To reduce the risk of electric shock, do not instail the
washer in humid spaces. Failure to follow this warning
can cause serious injury, fire, electrical shock, or death.
IMPORTANT SAFETY INSTRUCTIONS
A WARNING : RISK TO CHILDREN
• Do not allow children to play on or in the washer.
Ciose supervision of children is necessary when the
washer is used near children. As children grow,
teach them the proper, safe use of all appliances.
Failure to comply with these warnings could result in
serious personal injuries.
• Destroy the carton, plastic bag, and other packing
materials after the washer is unpacked. Children
might use them for play. Cartons covered with rugs,
bedspreads, or plastic sheets can become airtight
chambers. Failure to comply with these warnings could
result in serious personal injuries.
GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
A WARNING
Improper connection of the equipment-grounding
conductor can result in risk of electric shock. Check
with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly
grounded. Do not modify the plug provided with the
appliance. If it does not fit the outlet, have a proper
outlet installed by a qualified electrician. Failure to
follow these warnings can cause serious injury, fire,
electrical shock, or death.
• Keep laundry products out of children's reach. To
prevent personal injury, observe all warnings on
product labels. Failure to comply with these warnings
could result in serious personal injuries.
• Remove the door to the washing compartment to
avoid the danger of children or small animals
getting trapped inside before your washer is
removed from service or discarded. Failure to do so
can result in serious personal injury or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance
for electric current This appliance is equipped with a cord
having an equipment-grounding conductor and grounding
plug. The plug must be plugged into an appropriate outlet
that is properly installed and grounded in accordance with
all local codes and ordinances.
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KEY PARTS AND COMPONENTS
@ DETERGENT DISPENSER
There are four compartmerits, one each for prewash (not
used on this model) main wash, liquid bleach, and liquid
fabric softener.
CONTROL PANEL WITH LED DISPLAY
The easy-to-read LED display shows cycle options, settings
cycle status, and estimated time remaining during operation
NOTE: Sensors in the washer automatically detect the size
of the wash load to optimize washing time, based on the
selected cycle and options.
0 DIRECT-DRIVE MOTOR
The direct-drive motor provides improved performance
and reliability while increasing energy efficiency.
(Motor is not visible.)
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0 LARGE-CAPACITY STAINLESS STEEL DRUM
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The ultra-large stainless steel drum offers extreme
durability and is tilted to improve efficiency and allow
easier access for large items.
0 EASY-ACCESS LOCKING DOOR
The extra-large door locks during operation and has a
delay feature to prevent the door from being opened until
it is safe to do so.
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Hot and Cold
Water Inlets
Power
Cord
0 FILTER ACCESS PANEL
Provides easy access to the drain pump filter, which
allows you to clean the filter or retrieve lost items without
a service call.
0 LEVELING FEET
Four leveling feet (two in the front and two in the back)
adjust to improve washer stability on uneven floors. Feet
are adjusted and locked in place using the adjusting
wrench included with the washer.
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Included Accessories
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Hot and Cold
Water Hoses
Non-skid pads
Caps (4)
(for covering
shipping bolt holes)
Drain
Hose
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Shipping Bolts/Retainers (4)
NOTE: Bolts/retainers MUST be removed prior
to operation. Keep for future use. See page 8.
Rear of Washer
QpljQ^al Accessories
Drain Hose Extension Stacking kit (For dryer)
Wrench (for removing
shipping bolts and
adjusting and
V^locking leveling feel)
Tie Strap
(for securing
drain hose
Elbow Bracket
(for securing
drain hose J
P/N 5215ER2002K
D26 17002 (White)
D26 17008 (Ginger)
D26 17009 (Chill Pepper)
INSTALLATION REOUIREMENTS
KEY DIMENSIONS AND SPECIFICATIONS
Description Front-Loading Washer
Rated Voltage/Frequency 120 VAC @60 Hz.
Dimensions 27" (W) X 29%" (D) X 3811/16" (H), 51 Va" (D. door open)
68.6 cm (W) X 75.6 cm(D) X 98.3 cm(H), 129.8 cm (D, door open)
Net Weight 190 lb. (86 kg)
CHOOSE THE PROPER LOCATION
WARNING
• Washer is heavy! Two or more people are required
when moving and unpacking the washer. Failure to do so
may result in damage to property or serious bodiiy harm.
• Store and install the washer where it will not be
exposed to temperatures below freezing or exposed to
outdoor weather conditions. Failure to follow this warning
can cause serious injury, fire, electricai shock, or death.
• Properly ground washer to conform with all governing
codes and ordinances. Failure to follow this warning can
cause serious injury, fire, electrical shock, or death.
• To reduce the risk of electric shock, do not install the
washer in humid spaces. Failure to follow this warning can
cause serious injury, fire, electrical shock, or death.
•The base opening must not be obstructed by carpeting
when the washer is installed on a carpeted floor.
• Do not remove ground prong. Do not use an adapter or
extension cord. Plug into a grounded 3-prong outlet.
Failure to follow this warning can cause serious injury, fire,
electrical shock, or death.
Power Outlet
• The power outlet must be within 60 in. (1.5 m) of either side
of the washer.
• The appliance and outlet must be positioned so that the
plug is easily accessible.
• Do not overload the outlet with more than one appliance.
• The outlet must be grounded in accordance with current
wiring codes and regulations.
• Time-delay fuse or circuit breaker is recommended.
NOTE: It is the personal responsibility and obligation of the
product owner to have a proper outlet installed by a qualified
service person.
CLEARANCES
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To ensure sufficient clearance for water lines and airflow,
allow minimum clearances of at least 1 in. (2.5 cm) at the
sides and 4 in. (10 cm) behind the unit. Be sure to allow for
wall, door, or floor moldings that may increase the required
clearances.
1"
(2.5 cm)
FLOORING
-To minimize noise and vibration, the washer MUST be
installed on a solidly constructed floor. See the NOTE at
right
-Allowable slope under the entire washer is a maximum 1"
difference from side to side or from front to back.
- Carpeting and soft tile surfaces are not recommended.
- Never install the washer on a platform or weakly supported
structure.
Allow at least 21V4 in. (54 cm) in front of the washer to open
the door.
NOTE: Please note that the floor must be strong and rigid
enough to support the weight of the washer, when fully
loaded, without flexing or bouncing. If your floor has too
much flex in it, you may need to reinforce it to make it more
rigid. A floor that is adequate for a top-loading washer may
not be rigid enough for a front loading washer, due to the
difference in the spin speed and direction. If the floor is not
solid, your washer may vibrate and you may hear and feel
the vibration throughout your house.
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UNPACKING AND REMOVING SHIPPING BOLTS
When removing the washer from the carton base, be sure to
remove the foam tub support in the middle of the carton
base. See drawing below.
If you must lay the washer down to remove the base
packaging materials, always protect the side of the washer
and lay it carefully on its side. DO NOT lay the washer on its
front or back.
To prevent internal damage during transport, the washer is
equipped with 4 shipping bolts and plastic retainers.
IMPORTANT:
•These shipping bolts and retainers MUST NOT be
removed until Just before moving the washer into its final
position.
• These bolts and retainers MUST be removed before
operating the washer.
• Failure to remove shipping bolts and retainers may cause
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severe vibration and noise, which can lead to permanent
damage to the washer.
NOTE: The cord is secured to the back of the washer with a
shipping bolt to help prevent operation with shipping bolts in
place.
1. Starting with the bottom 2 shipping bolts, use the included
wrench to fully loosen the 4 shipping bolts by turning them
counterclockwise.
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Foam Tub
Support
Bolt
Assembly
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2. Remove the bolt assemblies by wiggling them slightly
while pulling.
3. Locate the four hole caps included in the accessory pack
and install them in the shipping bolt holes.
NOTE: Save the bolt assemblies for future use. To prevent
damage to internal components, the bolt assemblies must
be installed when transporting the washer.
CONNECTING THE WATER LINES
• IMPORTANT: Use new hoses when installing the washer.
Do NOT reuse old hoses.
• IMPORTANT: Use ONLY the inlet hoses provided with this
laundry product. Aftermarket hoses are not guaranteed to
fit or function correctly. Other hoses may not tighten
correctly and could cause leaks. Subsequent damage to
product or property will not be covered under the terms of
the product warranty.
• Water supply pressure must be between 14.5 PSI and 116
PSI (100~800 kPa). If the water supply pressure is more
than 116 PSI, a pressure reducing valve must be installed.
• Periodically check the hose for cracks, leaks, and wear,
and replace the hose if necessary.
• Make sure that the water lines are not stretched, pinched,
crushed, or kinked.
• The washer should never be Installed or stored in a
location subject to freezing temperatures. Damage to the
water lines and internal mechanisms of the washer can
result. If the washer was exposed to freezing temperatures
prior to installation, allow it to stand at room temperature
for several hours before use and check for leaks prior to
operation.
back of the washer. Attach the blue, cold water line to the
cold water inlet on the back of the washer. Tighten the
fittings securely.
NOTE: Be careful not to cross-thread the hose fittings
since this will damage the valve and could result in
property damage from leaks.
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Rubber Seal Rubber Seal
Water Hose
(to water Inlet
on washer)
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1. Inspect the threaded fitting on each hose and make sure
there is a rubber seal in place in both ends.
Water Hose
(to tap)
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3. Connect the water supply hoses to the HOT and COLD
water faucets tightly by hand and then tighten another
2/3 turn with pliers. Turn on the water faucets and check
lor leaks.
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