Please read the following instructions before servicing your
refrigerator.
1. Check the refrigerator for electrical faults.
2. To prevent electric shock, unplug before servicing.
3. Always check line voltage and amperage.
4. Use standard electrical components.
5. Don't touch metal products in the freezer with wet
hands. This may cause frostbite or cause your skin to
freeze and stick to the surfaces inside the freezer.
6. Prevent water from flowing onto electric elements in the
mechanical parts.
7. Close the top door before opening the bottom door.
Otherwise, you might hit your head when you stand up.
8. When tilting the refrigerator, remove any materials on
the refrigerator, especially the glass shelves and stored
foods.
9. When servicing the evaporator, wear cotton gloves.
This is to prevent injuries from the sharp evaporator
fins.
10. Disassembly, repair, and servicing the sealed
refrigeration system should be performed only by
qualified and certified personnel. Refrigerant should
not be vented into the atmosphere; proper recovery
equipment should be used.
- 2 -
1. SPECIFICATIONS
1-1 DISCONNECT POWER CORD BEFORE SERVICING
IMPORTANT RECONNECT ALL GROUNDING DEVICES.
All parts of this appliance capable of conducting electrical current are grounded. If grounding wires, screws, straps, clips,
nuts or washers used to complete a path to ground are removed for service, they must be returned to their original position
and properly fastened.
1-2 IMPORTANT NOTICE
This information is intended for use by individuals possessing adequate backgrounds of electrical, electronic and
mechanical experience. Any attempt to repair a major appliance may result in personal injury and property damage. The
manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in
connection with its use.
1-3 ELECTRICAL SPECIFICATIONS
Temperature Control (Position: MID) .................................................................................................................... -6°F to +8°F
Defrost Control ......................................................................................................................................................... Automatic
Maximum Current Leakage ............................................................................................................................................ 0.5mA
Maximum Ground Path Resistance ......................................................................................................................... 0.14Ohms
Energy Consumption ....................................................................................................................................20cuft 482KWh/yr
22cuft 494KWh/yr
1-4 NO LOAD PERFORMANCE
Control Position: MID/MID
And ambient of: 70°F 90°F
Fresh Food, °F .......................................................33°F to 41°F ............................................................................33°F to 41°F
Frozen Food, °F ......................................................-4°F to +4°F ............................................................................-4°F to +4°F
Percent Running Time ..............................................25% - 35% ...............................................................................45% - 60%
1-5 REFRIGERATION SYSTEM 1-6 INSTALLATION
Minimum Compressor Capacity Vacuum .......................... 21 in Clearance must be provided at top, sides and rear of the
Minimum Equalized Pressure refrigerator for air circulation.
@ 70°F ...........................................................49PSIG AT TOP ..............................................................................1in
@ 90°F ...........................................................56PSIG AT SIDES .....................................................................1/18 in
Refrigerant R134a .......................................................... 4.2 Oz AT REAR ...........................................................................1in
Temperature Control .................... 6871JB2047A
Main Control ................................ 6871JB1215J
1-8 AIR FLOW
EVAPORATOR FAN
DRYER
EVAPORATOR
HOT LOOP
CONDENSER FAN
COLD AIR
MIXED AIR
AIR RETURN TO
EVAPORATOR
EVAPORATOR
FRESH FOOD
Vegetable box
FREEZER
COMPRESSOR
CONDENSER
-04-
2. PARTS IDENTIFICATION
FREEZER DRAWER MODEL
Cool sense
Electronic
Temperature
Control system
Refrigerator Light
Refrigerator Shelves
Egg Box
Snack Pan
Super Fresh Crisper
with Tilt-out
Compartment
Keeps fruits and
vegetable fresh
and crisp
Adjust cube
Icemaker
Ice Bin
Durabase
Divider
Dairy Corner
Modular
Door Bin
Refrigerator
Door Rack
Freezer Light
Glide-Out
Drawer Basket
-05-
3. DISASSEMBLY
BOLT
HINGE
HINGE COVER
GASKET
LOWER HINGE
BOLT
DOOR SWITCH
LEAD WIRE
3-1 DOOR
● Refrigerator Door
1. Remove the hinge cover by pulling it upwards.
2. Loosen the hexagonal bolts attaching the upper hinge to
the body and lift the freezer door.
Figure 1
3. Pull out the door gasket to remove from the door foam
assembly.
● Freezer Door
1. Loosen the hexagonal bolts attaching the lower hinge to
the body to remove the refrigerator door only.
Figure 3
2. Pull out the door gasket to remove from the door foam
assembly.
3-2 DOOR SWITCH
1. To remove the door switch, pry it out with a slotted-type
driver, as shown in (Figure 4).
2. Disconnect the lead wire from the switch.
Figure 2
Figure 4
- 6 -
3-3 FAN AND FAN MOTOR
FAN
BRACKET
MOTOR
GRILLE
FAN MOTOR
GRILLE ASSEMBLY
DEFROST-CONTROL
ASSEMBLY
CONTROL BOX
COVER LAMP
1. Remove the freezer shelf. (If your refrigerator has an
icemaker, remove the icemaker first)
2. Remove the grille by pulling it out and by loosening a
screw.
3. Remove the Fan Motor assembly by loosening 2 screws
and disassemble the shroud.
4. Pull out the fan and separate the Fan Motor and Bracket.
Figure 5
3-4 DEFROST CONTROL ASSEMBLY
Defrost Control assembly consists of Defrost Sensor and
FUSE–M.
The Defrost Sensor works to defrost automatically. It is
attached to the metal side of the Evaporator and senses its
temperature. At 72°C, it turns the Defrost Heater off.
Fuse-M is a safety device for preventing over-heating of
the Heater when defrosting.
1. Pull out the grille assembly. (Figure 6)
2. Separate the connector with the Defrost Control
assembly and replace the Defrost Control assembly
after cutting the Tie Wrap. (Figure 7)
3-5-1 Refrigerator Compartment Lamp
1. Unplug the power cord from the outlet.
2. Remove refrigerator shelves.
3. Release the hooks on both ends of the lamp shield and
pull the shield downward to remove it.
4. Turn the lamp counterclockwise.
5. Assemble in reverse order of disassembly. Replacement
bulb must be the same specification as the original
(Max. 60 W-2EA).
Figure 9
3-5-2 Freezer Compartment Lamp
1. Unplug refrigerator or disconnect power.
2. Reach behind light shield to remove bulb.
3. Replace bulb with a 60-watt appliance bulb.
4. Plug in refrigerator or reconnect power.
3-6 CONTROL BOX-REFRIGERATOR
1. First, remove all shelves in the refrigerator, than remove
the Refrigerator control Box by loosening 2 screws.
Figure 10
3-5 LAMP
Figure 6
Figure 7
Figure 8
2. Remove the Refrigerator Control Box by pulling it
downward.
3. Disconnect the lead wire on the right position and
separate the lamp sockets.
3-7 MULTI DUCT
1. Remove an upper and
lower Cap by using a flat
screwdriver, and loosen 3
screws. (Figure 11)
2. Disconnect the lead wire
on the bottom position.
Figure 11
- 7 -
4. ADJUSTMENT
PTC STARTER
SEALED
TERMINAL
COMPRESSOR
MOTOR
C
M
S
M
3
6
5
2
S
PTC
N
L1
OVERLOAD PROTECTOR
Resistance Starter Capacitor Running
4-1 COMPRESSOR
4-1-1 Role
The compressor intakes low temperature and low pressure
gas from the evaporator of the refrigerator and compresses
this gas to high-temperature and high-pressure gas. It then
delivers the gas to the condenser.
4-1-2 Composition
The compressor includes overload protection. The PTC
starter and OLP (overload protector) are attached to the
outside of the compressor. Since the compressor is
manufactured to tolerances of 1 micron and is hermetically
sealed in a dust and moisture-free environment, use
extreme caution when repairing it.
4-1-3 Note for Usage
(1) Be careful not to allow over-voltage and over-current.
(2) If compressor is dropped or handled carelessly, poor
operation and noise may result.
(3) Use proper electric components appropriate to the
Particular Compressor in your product.
(4) Keep Compressor dry.
If the Compressor gets wet (in the rain or a damp
environment) and rust forms in the pin of the Hermetic
Terminal, poor operation and contact may result.
(5) When replacing the Compressor, be careful that dust,
humidity, and soldering flux don’t contaminate the inside
of the compressor. Dust, humidity, and solder flux
contaminate the cylinder and may cause noise,
improper operation or even cause it to lock up.
4-2 PTC-STARTER
4-2-1 Composition of PTC-Starter
(1) PTC (Positive Temperature Coefficient) is a no-contact
semiconductor starting device which uses ceramic
material consisting of BaTiO
(2) The higher the temperature is, the higher the resistance
value. These features are used as a starting device for
the Motor.
4-2-2 Role of PTC-Starter
(1) The PTC is attached to the Sealed Compressor and is
used for starting the Motor.
(2) The compressor is a single-phase induction motor.
Durign the starting operation, the PTC allows current
flow to both the start winding and main winding.
4-2-3 PTC-Applied Circuit Diagram
● Starting Method for the Motor
Figure 12
4-2-4 Motor Restarting and PTC Cooling
(1) It requires approximately 5 minutes for the pressure to
equalize before the compressor can restart.
(2) The PTC device generates heat during operation.
Therefore, it must be allowed to cool before the
compressor can restart.
4-2-5 Relation of PTC-Starter and OLP
(1) If the compressor attempts to restart before the PTC
device is cooled, the PTC device will allow current to
flow only to the main winding.
(2) The OLP will open because of the over current
condition. This same process will continue (3 to 5
times) when the compressor attempts to restart until
the PTC device has cooled. The correct OLP must be
properly attached to prevent damage to the
compressor.
Parts may appear physically identical but could have
different electrical ratings. Replace parts by part
3.
number and model number. Using an incorrect part
could result in damage to the product, fire, injury, or
possibly death.
4-2-6 Note for Using the PTC-Starter
(1) Be careful not to allow over-voltage and over-current.
(2) Do not drop or handle carelessly.
(3) Keep away from any liquid.
If liquid such as oil or water enters the PTC,
PTC materials may fail due to breakdown of their
insulating capabilities.
(4) If the exterior of the PTC is damaged, the resistance
value may be altered. This can cause damage to the
compressor and result in a no-start or hard-to-start
condition.
(5) Always use the PTC designed for the compressor and
make sure it is properly attached to the compressor.
Parts may appear physically identical but could have
different electrical ratings. Replace parts by part
number and model number. Using an incorrect part
could result in damage to the product, fire, injury, or
possibly death.
- 8 -
4-3 OLP (OVERLOAD PROTECTOR)
Part
Customer part
number
Lot code/
date code
330 FBYY-S1 BOX98
12345678
Physical
termination
part number
Electrical
characteristics
part number
No. Name
Base, phenolic
(UL 94 V-0 rated)
Movable arm support, plated steel
Stationary contact support,
plated steel
Heater support, plated steel
Heater, resistance alloy
Disc, thermostatic alloy
Movable arm, spring temper
copper alloy
Contact, movable, silver on copper
Contact, stationary, silver on copper
Slug, plated steel
Cover, polyester
(UL 94 V -0 rated)
Pin connector, plated copper alloy
(To engage 2.33/2.66 mm dia. pin)
Quick-connect terminal, brass,
conforms to UL 310, MEMA
DC-2, DIN 46344
(OVERLOAD PROTECTOR cross section)
1
2
4-3-1 Definition of OLP
(1) OLP (OVERLOAD PROTECTOR) is attached to the
Compressor and protects the Motor by opening the
circuit to the Motor if the temperature rises and
activating the bimetal spring in the OLP.
(2) When high current flows to the Compressor motor, the
Bimetal works by heating the heater inside the OLP,
and the OLP protects the Motor by cutting off the
current flowing to the Compressor Motor.
4-3-2 Role of the OLP
(1) The OLP is attached to the Sealed Compressor used
for the Refrigerator. It prevents the Motor Coil from
being started in the Compressor.
(2) For normal operation of the OLP, do not turn the Adjust
Screw of the OLP in any way.
4-4 TO REMOVE THE COVER PTC
1) Remove the Cover Back M/C.
(2) Remove the screw on Cover PTC.
Figure 13
(3) Remove two Housings on upper part of Cover PTC.
(4) Take out the cover PTC from upper to lower position
like .
(5) Turn 45° in the direction of and take it out.
(6) Assembly in reverse order of disassembly.
- 9 -
5. CIRCUIT DIAGRAM
5. CIRCUIT DIAGRAM
- 10 -
Best / Best dispenser
GY: GRIS/GRAY
Good / Better
- 11 -
GY: GRIS/GRAY
6. TROUBLESHOOTING
1
2
3
4
5
2
5
5
3
5
4
5
5
1
43
YES
YES
The range of resistance is between 1~50Ω (OK)
Not open
4.5~9 Ω
Open
Open or short
Open or short
YES
YES
NO
NO
NO
6-1 COMPRESSOR AND ELECTRIC COMPONENTS
Power Source.
Remove PTC-Starter
from Compressor and
measure voltage
between Terminal C of
Compressor and
Terminals 5 or 6 of PTC.
No Voltage.
Applied voltage isn't
in range of Rating
Voltage ±10%.
(Reated Voltage
±10%)?
OLP disconnected?
Advise customer that
power supply needs to be
checked by an electrician.
Replace OLP.
Check connection
condition.
Reconnect.
Check
resistance of
Motor
Compressor.
Check
resistance of
PTC-Starter.
Check resistance
between M-C, S-C and
M-S in Motor
Compressor.
Check resistance of
two terminals in
PTC-Starter.
Replace
Compressor.
Replace
PTC-Starter.
Check OLP.
Check
starting state.
Check resistance of two
terminals in OLP.
Check the power supply
under load.
(Compressor attempting
to re-start after being off
for 5 minutes).
Supply
voltage rating
with ±10%.
Replace OLP.
Did
compressor
start?
Compressor
is OK
Replace the
compressor
- 12 -
6-2 PTC AND OLP
65
Shows continuity
Open
Normal operation of
Compressor is
impossible or poor.
Separate PTC-Starter
from Compressor and
measure resistance
between No. 5 and 6
of PTC-Starter with a
Tester.
(Figure 14)
Separate OLP from
Compressor and check
resistance value
between two terminals
of OLP with a Tester.
(Figure 15)
Observation value is
115V/60Hz : 6.8Ω±30%
The resistance value
is 0Ω (short) or
∞ (open).
Check another
electric component.
Replace OLP.
Replace PTCStarter.
Figure 14
Figure 15
- 13 -
6-3 OTHER ELECTRICAL COMPONENTS
▼ Not cooling at all
Compressor
doesn't run.
▼ Poor cooling performance
Compressor runs
poorly.
Check for open short or
incorrect resistance readings
in the following components
a. Starting devices
b. OLP
c. Compressor coil
d. Wiring harness
Check starting
voltage.
Check voltage at
starting devices.
Cause
Short, open, or broken.
Poor contact
or shorted.
Coil open or shorted.
Poor contact
or shorted.
Low voltage.
Poor or broken or
open contact.
Replace
indicated component.
Advise customer that
the Power supply
needs to be checked
by an electrician.
Replace
indicated component.
Fan motor
doesn't run.
Heavy frost buildup on
EVAPORATOR.
Check current flowing
in sub-coil of
Compressor.
Check rating of OLP.
Check wiring circuit.
Check Fan Motor.
Check current flow in
the following
components:
Sensor
Fuse-M
Check current flow in
the Defrost Heater.
Shorted.
Lack of capacity.
Wire is open or
shorted.
Coil is shorted
or open.
Open.
Open.
Replace
indicated component.
Replace
indicated component.
Replace
Defrost Heater.
- 14 -
6-4 SERVICE DIAGNOSIS CHART
COMPLAINTPOINTS TO BE CHECKEDREMEDY
No Cooling.
Cools poorly.
Foods in the
Refrigerator
are frozen.
Condensartion or ice
forms inside
the unit.
Condensartion forms
in the Exterior Case.
There is abnormal
noise.
• Is the power cord unplugged from the outlet?
• Check if the power switch is set to OFF.
• Check if the fuse of the power switch is shorted.
• Measure the voltage of the power outlet.
• Check if the unit is placed too close to the wall.
• Check if the unit is placed too close to the stove,
gas cooker, or in direct sunlight.
• Is the ambient temperature too high or
the room door closed?
• Check if food put in the refrigerator is hot.
• Did you open the door of the unit too often
or check if the door is sealed properly?
• Check if the Control is set to Warm position.
• Is food placed in the cooling air outlet?
• Check if the control is set to colder position.
• Is the ambient temperature below 41°F(5°C)?
• Is liquid food sealed?
• Check if food put in the refrigerator is hot.
• Did you open the door of the unit too
often or check if the door is sealed properly?
• Check if the ambient temperature and humidity
of the surrounding air are high.
• Is there a gap in the door gasket?
• Is the unit positioned in a firm and even place?
• Are any unnecessary objects placed
in the back side of the unit?
• Check if the Drip Tray is not firmly fixed.
• Check if the cover of the compressor enclosure
in the lower front side is taken out.
• Plug into the outlet.
• Set the switch to ON.
• Replace the fuse.
• If the voltage is low, correct the wiring.
• Place the unit about 4 inches (10 cm) from the wall.
• Place the unit away from these heat sources.
• Lower the ambient temperature.
• Put in foods after they have cooled down.
• Don't open the door too often and close
it firmly.
• Set the control to Recommended position.
• Place foods in the high-temperature section.
(front part)
• Set the control to Recommended position.
• Set the control to Warm position.
• Seal liquid foods with wrap.
• Put in foods after they have cooled down.
• Don't open the door too often and close
it firmly.
• Wipe moisture with a dry cloth. It will disappear
in low temperature and humidity.
• Fill up the gap.
• Adjust the Leveling Screw, and position the
refrigerator in a firm place.
• Remove the objects.
• Fix the Drip Tray firmly in the original position.
• Place the cover in its original position.
Door does not
close well.
Ice and foods
smell unpleasant.
● Other possible problems:
Check if frost forms in
the freezer.
Check the
refrigeration system.
Check the
Thermistor.
• Check if the door gasket is dirty with
an item like juice.
• Is the refrigerator level?
• Is there too much food in the refrigerator?
• Check if the inside of the unit is dirty.
• Are foods with a strong odor unwrapped?
• The unit smells of plastic.
Not
defrosting
The system
is faulty.
The operation of
the Thermistor is
incorrect.
• Clean the door gasket.
• Position in the firm place and level the
Leveling Screw.
• Make sure food stored in shelves does not prevent
the door from closing.
• Clean the inside of the unit.
• Wrap foods that have a strong odor.
• New products smell of plastic, but this
will go away after 1-2 weeks.
Check Components
of the defrosting
circuit.
Perform sealed
system repair.
Replace the
Thermistor.
- 15 -
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