Use & Care Guide
Manual de Uso y Cuidado
Manuel d'utilisation et d'entrefien
English / EspaKol / Franc;ais
Models/Modelos/Mod_les: 790.3253 _, 790.3254 _, 790.3255 _, 790.3268 _ & 790.3269 _
Ke
@
,_'__z Color numbers nOmero de colo_s num6ro de couleur
P/N AO1704601B (1411)
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Table of Contents
Cooktop Warranty ...................................................................... 2
IMPORTANT SAFETY iNSTRUCTiONS ............................... 3-4
Product Record ............................................................................. 5
Sedal Plate Location ................................................................... 5
Grounding Instructions ................................................................ 5
Liquefied Petroleum (Propane) Gas Conversion .................... 5
Features at a Glance .................................................................. 6
Before Setting Surface Controls ................................................ 7
Surface Cooking .......................................................................... 7
Setting Surface Controls .......................................................... 8-9
General Care & Cleaning .................................................... 10-11
Cleaning Various Parts of Your Cooktop .......................... 10
Porcelain Enamel Cooktop Cleaning Instructions ........... 10
Cleaning the Grates .............................................................. 11
Cleaning the Burner Caps ..................................................... 11
Cleaning the Burner Heads .................................................. 11
Before You Call ............................................................................ 12
Protection Agreements .............................................................. 13
Sears Service ............................................................................... 14
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is
correctly installed, operated and maintained according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.
For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty
This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is
ever used for other than private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1. Cracks in a ceramic glass cooktop that are not a result of thermal shock.
2. Stains and scratches on a ceramic glass cooktop resulting from accident or improper operation or maintenance.
3. Discoloration of cooktop surfaces resulting from normal use.
4. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags or screw-in base light
bulbs.
5. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation
and maintenance.
6. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems
with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
7. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents,
including installation that was not in accord with electrical, gas or plumbing codes.
8. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and
maintained according to all supplied instructions.
9. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse,
misuse or use for other than its intended purpose.
10. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all instructions supplied with the product.
11. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.
12. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the
appropriate certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein.
Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied
warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada _.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer
travel and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an
authorized servicer is not available.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
Printed in China
2
ie_ Read all instructions before using this appliance.
important Safety instructions
Save these instructions for future reference. CE_T_F_E0®
This manual contains important safety symbols and instructions. Please pay attention to these symbols and follow all
instructions given.
This symbol wi!l he!P alert you to situations that may cause serious bodily harmi death or property damage,
This ?hat may CaUse bodily injury or property damage.
If the information in thls manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or death.
FOR YOUR SAFETY:
m Do not store or use gasoilne or other flammable
vapors and liquids in the vicinity of fhls or any other
appliance.
mWHAT TO DO IF YOU SMELL GAS:
* Do not fry to light any appliance.
* Do not touch any electrical switch; do not use any
phone in your building.
* Immedlafely call your gas supplier from a neighbor's
phone. Follow the gas suppller's instructions.
* if you cannot reach your gas supplier, call the fire
department.
Insfallatlon and service must be performed by a
qualified installer, servicer or the gas supplier.
* Remove all tape and packaging wrap before using
the cookfop. Destroy the carton and plastic bags after
unpacking the cookfop. Never allow children to play with
packaging material. Do not remove the model/serial
plate attached to the cooktop.
" Proper Insfallatlon--Be sure your appliance is properly
installed and grounded by a quallfled technician in
accordance wlfh the National Fuel Gas Code ANS! Z223.1
latest edition and CAN/CGA B149.2, and the National
Electrlcal Code ANSI/NFPA No. 70--latest edition, and
local code requirements. Install and/or adjust only per
installation instructions provided in the literature package
for this cooktop.
Sears Parts & Repair is the recommended repair service for
this appliance. Know how to disconnect the electrical power
to the appliance at the circuit breaker or fuse box in case
of an emergency.
* User Servlclng--Do not repair or replace any part of
the appliance unless specifically recommended in the
manuals. All other servicing should be done only by a
qualified technician to reduce the risk of personal injury
and damage to the cooktop.
* Never modify or alter the construction of a cooktop by
removing panels, wire covers, or any other part of the
product.
* Air curtain or other overhead hoods, which operate by
blowing a downward air flow on to a range, shall not be
used in conjunction wlfh gas ranges other than when the
hood and range have been designed, tested and llsfen by
an independent test laboratory for use in combination wlfh
each other.
Stepping or leaning on fhls cooktop can result
in serious injuries and may also cause damage to the cooktop.
Do not allow children to climb or play around the cooktop.
* Storage on Appffance--Flammable materials should
not be stored on the cooktop, near surface burners.
This includes paper, plastic and cloth items, such as
cookbooks, plasticware and towels, as well as flammable
liquids. Do not store explosives, such as aerosol cans,
on the cooktop. Flammable materials may explode and
result in fire or property damage.
Do not store items of interest to children in
the cabinets above the cooktop.
* Do not leave children alonemChlldren should not be left
alone or unattended in the area where an appliance is in
use. They should never be allowed to sit or stand on any
part of the appliance.
* DO NOT TOUCH SURFACE BURNERS, GRATES, OR
AREAS NEAR THESE BURNERS. Surface burners may be
hot even though the flames are not visible. Areas near
surface burners may become hot enough to cause burns.
During and after use, do not touch or let clothing or other
flammable materials touch these areas until they have
had sufficient time to cool. Among these areas are the
cooktop and the surfaces facing the cooktop.
* Wear Proper Apparel_Loose-flfflng or hanging garments
should never be worn while using the appliance. Do not let
clothing or other flammable materials contact hot surfaces.
NEVER use fhls appliance as a space heater
to heat or warm the room. Doing so may result in carbon
monoxide poisoning.
* Do Not Use Water or Flour on Grease Fires--Smother the
fire with a pan ffd, or use baking soda, a dry chemlcal or
foam=type extinguisher.
* When heating fat or grease, watch if closely. Fat or
grease may catch fire if allowed to become too hot.
* Use Only Dry Potholders--Molst or damp pot holders on
hot surfaces may result in burns from steam. Do not let
the potholders touch the flame or burners. Do not use a
towel or other bulky cloth instead of a pot holder.
* Do Not Heat Unopened Food Contalners--Buildup of
pressure may cause container to burst and result in injury.
* Know which knob controls each surface burner. Always
turn the knob to the LITE position when igniting the burners.
Visually check that the burner has lit. Then adjust the flame
so if does not extend beyond the edge of the utensil.
important Safety instructions
Use Proper Flame Size--Adjust flame size * Utensil Handles Should Be Turned Inward from Edges
so it does not extend beyond the edge of the utensil. The of Cooktop and Not Extend Over Adjacent Surface
use of undersized utensils will expose a portion of the
burner flame to direct contact and may result in ignition
of clothing. Proper relationship of utensil to flame will also
improve efficiency.
Do not use stove top grills on your sealed
gas burners. If you use a stove top grill on a sealed gas
burner, it will cause incomplete combustion and can result
in exposure to carbon monoxide levels above allowable
current standards. This can be hazardous to your health.
Use proper pan slze--This appliance is
equipped with one or more surface burners of difl:erent
sizes. Select utensils having flat bottom large enough to
cover the surface burner. The use of undersized utensils will
expose a portion of the surface burner to direct contact
and may result in ignition of clothing. Proper relationship of
utensil to the surface burner will also improve efficiency.
* Clean the appliance regularly to keep all parts free
of grease that could catch fire. Exhaust fan ventilation
hoods and grease filters should be kept clean. Do not
allow grease to accumulate on hood or filter. Greasy
deposits in the fan could catch fire. When flaming food
under the hood, turn fan on. Refer to hood manufacturer's
instructions for cleaning.
Burners--To reduce the risk of burns, ignition of
flammable materials, and spillage due to unintentional
contact with the utensil, the handle of the utensil should
be positioned so that it is turned inward, and does not
extend over adjacent surface burners.
* Never Leave Surface Burners Unattended at High Heat
Sefflngs--Boilovers cause smoking and greasy spillovers
that may ignite, or a pan that has boiled dry may melt.
* Protective Liners--Do not use aluminum foil to line surface
burner pans. Protective liners or aluminum foil may
interfere with heat and air distribution, and combustion.
Damage to the cooktop or personal injury may result.
* Glazed Cooking Utensils--Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for cooktop service without breaking
due to the sudden change in temperature. Check the
manufacturer's recommendations for cooktop use.
* Do Not Use Decorative Surface Burner Covers. If a
burner is accidentally turned on, the decorative cover will
become hot and possibly melt. You will not be able to see
that the burner is on. Burns will occur if the hot covers are
touched. Damage may also be done to the cooktop or
burners because the covers may cause overheating. Air
will be blocked from the burner and cause combustion
problems.
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances
known to the state to cause cancer, birth defects or other productive harm, and requires businesses to warn customers of
potential exposure to such substances.
Please carefully read and save these instructions
This Use & Care Manual contains general operating instructions for your appliance and feature information for several
models. Your product may not have all the described features. The graphics shown are representative. The graphics on
your appliance may not look exactly like those shown. Common sense and caution must be practiced when installing,
operating and maintaining any appliance.
Product Record
In this space below_ record the date of purchase_ model and
serial number of your product. You will find the model and
serial number printed on the serial plate. This serial plate is
located under the cooktop. See bottom of this page for the
serial plate location.
Model No.
Serial No.
Serial Plate Location
Please see the illustration for exact location. Remember to
record the serial number for future reference.
Date of purchase
Save these instructions and your sales receipt for future
reference.
Conversion to Liquefied Petroleum Gas (or L.P. Gas)
This natural gas appliance is designed to allow for instructions which must be read before and followed
conversion to Liquefied Petroleum (L.P.) Gas. carefully when installing the kit.
Only a qualified service agent should perform the L. P.
conversion. Contact the local gas provider for conversion.
The L. P.Conversion Kit is supplied with this unit and is
located in the literature package. The kit contains installation
changes or conversions required in order for this appliance to
satisfactorily meet the application needs must be made by a
quaJified service agent.
Grounding instructions
For personal safety, the cooktop must be properly grounded. For maximum
safety, the power cord must be plugged into an electrical outlet that is
correctly polarized and properly grounded.
DO NOT Operate the cooktop using a 2-prong adapter or an extension
cord. If a 2-prong wail receptacle is the only available outieh it is the
personal responsibility of the consumer to have it replaced with a properly
grounded 3-prong waft receptacle installed by a qualified electrician.
See the iNSTALLATION iNSTRUCTIONS packaged with this cooktop for
complete installation and grounding instructions.
_This appliance is equipped with a 3-prong
grounding plug for your protection against shock hazard
and should be plugged directly into a properly grounded
receptacle. DO NOT cut or remove the grounding prong from
this plug.
NOT use an adapter plug, an extension cord, or remove
grounding prong from electrical power cord. Failure to follow
this warning can cause serious injury, fire or death.
To avoid serious injury, any additions,
Grounding
type wall Do not, under any
rece
Avoid fire hazard or electrical shock. DO
circumstances,
cut, remove,
or bypass the
grounding prong.
Power supply
:ord with 3-prong
grounding plug
Features at a Glance
Location of the Gas Surface Burners
Your cooktop is equipped with gas surface burners with different BTU ratings. The ability to heat food quicker and in larger
volumes increases as the burner size increases.
(_)The small SJMML"R burner is best used for delicate
The REGULAR burners be used for surface needs.
The POWER burner is best used when of food and it boil.preparing large quantities quickly bring liquids up
(_The TURBO BOIL burner models is best used when of boil. You'll
spend less time preparing dinner and more time enjoying it with 18,200 BTUs of power.
can
(some
simmering sauces,
most
only)
cooking
Regardless of size, always select cookware that is suitable for the amount and type of food being prepared. Select a burner
and flame size appropriate to the pan. Never allow flames to extend beyond the outer edge of the pan.
etc.
bringing larger quantities liquid
to
a
rolling
to
a
roiling
Figure I - Model 790.3253 _
Figure 2 - Model 790.32548
Figure 4 - Model 790.32558
Figure 5 - Model 790.32698
Figure 3 - Model 790.32688
6
Model color number
Surface Cookware Recommendations
Use Proper Cookware
Cookware should hove flat bottoms that make good contact
with the cooktop grate. Check for flatness by rotating a
ruler across the bottom of the cookware (See Figure 1). Be
sure to follow the recommendations for using cookware as
shown in Figure 2.
Note: The size and type of cookware used wiil influence the
setting needed for best cooking results.
Note: Always use a utensil for its intended purpose. Follow
manufacturer's instructions. Some utensils were not made to
be used in the oven or on the cooktop.
Cookware Material types
The cookware material determines how evenly and quickly
heat is transferred from the surface unit to the pan bottom.
The most popular materials available are:
ALUMINUM - Excellent heat conductor. Some types of food
wiil cause it to darken (Anodized aluminum cookware resists
staining & pitting).
COPPER - Excellent heat conductor but discolors easily.
STAINLESS STEEL - Slow heat conductor with uneven
cooking results. Is durable, easy to clean and resists staining.
CAST IRON - A poor heat conductor however will retain
heat very well. Cooks evenly once cooking temperature is
reached.
PORCELAIN-ENAMEL on METAL - Heating characteristics
wili vary depending on base material.
GLASS - Slow heat conductor.
CORRECT
* Flat bottom and straight
sides.
* Tight fitting lids.
° Weight of handle does
not tilt pan. Pan is weJJ
balanced.
° Pan sizes match the
amount of food to be
prepared.
° Made of material that
conducts heat well.
* Easy to clean.
Specialty pans such as lobster pots, griddles and pressure
cookers may be used but must conform to the above
recommended cookware requirements.
iNCORRECT
° Curved and warped pan bot-
toms.
* Pan overhangs unit by more
than 2.5 cm (1").
* Heavy handle tilts pan.
* Flame extends beyond unit.
Figure 2
Setting Surface Burner Controls
Check Burner Cap Placement Before Operating
the Surface Burners
To prevent flare-ups and avoid creation of harmful by-
products, do not use the cooktop without aii burner caps
property installed to insure proper ignition and gas flame size.
It is very important to be sure that aii surface burner caps
and burner grates are property installed and in the correct
locations BEFORE operating the cooktop burners.
Remember:
° Always keep surface burner caps in place whenever using
a surface burner.
° When placing the burner caps, be sure that all burner caps
are seated firmly and rest level on top of burner heads.
° For proper flow of gas and ignition of burners DO NOT
aflow spills, food, cleaning agents or any other material
to enter the gas orifice port opening.
Round Style Burners
The burner cap lip (See Fig. 1) should fit snug into the center
of burner head and rest level. Refer to Figs. 2 & 3 for
correct and incorrect burner cap placement. Once in place,
you may check the fit by gently sliding the burner cap
from side to side (Fig. 4) to be sure it is centered and firmly
seated. When the burner cap lip makes contact inside the
center of the burner head you will be able to feel it. Please
note that the burner cap should NOT move off the center of
the burner head when sliding from side to side.
Burner Cap
Setting Proper Surface Burner Flame Size
For most cooking, start on the highest control setting and
then turn to a lower one to complete the process. Use the
recommendations below as a guide for determining proper
flame size for various types of cooking. The size and type
of utensil used and the amount of food being cooked will
influence the setting needed for cooking.
High Flame Start most foods; bring water to a boil;
pan broiling.
Medium Flame Maintain a stow boil; thicken sauces,
gravies; steaming.
Low Flame Keep foods cooking; poach; stewing.
_These settings are based on using medlum=welght metal
or aluminum pans wlfh llds. Settings may vary when using
other types of pans. The color of the flame is the key to
proper burner adjustment. A good flame is clear, blue and
hardly visible in a welt-lighted room. Each cone of flame
should be steady and sharp. Clean burner if flame is yellow-
orange.
Regardless of size, always select cool<ware that is suitable
for the amount and type of food being prepared. Select a
burner and flame size appropriate to the pan. Never allow
flames to extend beyond the outer edge of the pan.
Never extend the flame beyond the outer edge of the
utensil. A higher flame wastes heat and energy and
increases your risk of being burned by the flame (Figure 5).
Burner Head _ _ _x Burner Cap Lip
Fig. 1
Correct Burner Cap Incorrect Burner Cap
Placement Placement
Fig. 2 ,_k Fig. 3
Fig. 4
Proper
flame
size
Figure 5
For deep fat frying, use a thermometer and adjust the
surface control knob accordingly. If the fat is too cool, the
food will absorb the fat and be greasy. If the fat is too
hot, the food will brown so quickly that the center will be
undercooked. Do not attempt to deep fat fry too much food
at once as the food will neither brown nor cool< properly.
_Do not place such as
foil, salt and pepper shakers, spoon holders or plasflc
wrappings on fop of the range when it is in use. These
items could melt or ignite. Potholders, towels or wood spoons
could catch fire if placed too dose to a flame.
Manual Lighting
In the event of an electrical power outage, the surface
burners can be lit manually. To light a surface burner, hold
a lit match to the burner head, then slowly turn the surface
control knob to LITE. After burner lights push in and turn
knob to desired setting. Use caution when lighting surface
burners manually.
items a_um_num
Setting Surface Burner Controls
Setting the Burners
1. Place cooking utensil on
surface burner.
2. Push the surface control
knob down and turn
counterclockwise out of
the OFF position (See
Figures l&2).
3. Release the knob and
rotate to the LITE
position.
4. Visually check that the
burner has a flame.
5. Once the burner is
lit, continue to turn Figure 1
counterclockwise to the
desired flame size. The control knobs do not have to be
set at a particular setting. Use the knob indicator settings
to adjust the flame as needed.
|JsJncj cl Wok (not supplied)
Woks with flat bottoms suitable for use on your cooktop
are available in most cookshop or hardware stores. Round-
bottomed woks (with a support ring that does not extend
beyond the burner unit) may also be used. The metal ring
was designed to support the wok safely when it is filled with
large amounts of liquids (soup making) or fat (frying).
Wire trivets: Do not use wire trivets. Cookware bottoms must
be in direct contact with the grates.
Figure 2 - Typical Control Knob
Important notes:
• DO NOT cool< with the surface control knob left in the
LITEposition. (The electronic ignitor will continue to spark
if the control knob setting remains in the LITEposition).
° When setting any surface control knob to the LITE
position, all electronic surface ignitors will spark at the
same time. However, only the surface burner you are
setting will ignite.
° NEVER place or straddle a cooking utensil over two
different surface cooking areas at the same time. This
can cause uneven heating results.
DO NOT use a wok if it is equipped
with a metal ring that extends beyond
the burner unit. Because this ring traps
heat, the surface unit and cooktop
surface could be damaged.
General Care & Cleaning
Cleaning Various Parts of Your Cooktop
Before cleanincj any part of the cooktop_ be sure all controls are turned OFF and the cooktop is COOL. REMOVE
SPILLOVERS AND HEAVY SOILING AS SOON AS POSSIBLE. REGULAR CLEANINGS NOW WILL REDUCE THE DIFFICULTY
AND EXTENT OF A MAJOR CLEANING LATER.
Surfaces
Painted Control Knobs
Control Panel
Stainless Steel
Porcelain Enamel
Burner Grates, Cooktop
Surface
How to Clean
For general cieanin% use hot soapy water and a cloth. For more difiqcuit soils and built-up
grease° apply a liquid detergent directly onto the soil. Leave on soil for 30 to 60 minutes.
Rinse with a damp cloth and dry. DO NOT use abrasive cleaners on any of these materials;
they can scratch or duii the finish.
Wipe the control panel clean after each use. Before cieanincj the control panel, turn aii
controls to OFF and remove the control knobs. To remove° puii each knob straight off: the
shaft. Clean using hot_ soapy water and a cloth. Be sure to squeeze excess water from the
cloth before wiping the panel; especially when wiping around the controls. Excess water in or
around the controls may cause damage to the appliance. To replace knobs after cleaning, line
up the fiat sides of both the knob and the shaft; then push the knob into place.
Clean with hob soapy water and a dishcloth. Rinse with clean water and cloth. Do not use
cleaners with high concentrations of chlorides or chlorines. Do not use harsh scrubbing
cleaners. Only use kitchen cleaners that are especially made for cleaning stainless steel.
Always be sure to rinse the cleaners off: from the surface as bluish stains may occur during
heating that cannot be removed.
Gentle scouring with a soapy scouring pad wiii remove most spots. Rinse with a 1:1 solution of
clear water and ammonia. If necessary° cover dimcuit spots with an ammonia-soaked paper
towel for 30 to 40 minutes. Rinse with clean water and a damp cioth_ and then scrub with a
soap-filled scouring pad. Rinse and wipe dry with a clean cloth or paper towel. Remove aii
cleaners or the porcelain may become damaged during future heating. DO NOT use spray
oven cleaners on the cooktop.
10
General Care & Cleaning
Cleaning the Cooktop and Surface Burners
To avoid possible burns DO NOT attempt
any of the cool<top cleaning instructions provided before
turning OFF all of the surface burners and allow them to
completely cool.
Any additions, changes or conversions
required in order for this appliance to satisfactorily meet the
application needs must be made by an authorized qualified
agency.
Routinely clean the cooktop. Wipe with a clean, damp cloth
and wipe dry to avoid scratches.
Keeping the surface burner head ports and slots clean will
prevent improper ignition and an uneven flame. See the
following sections for more instructions.
Cleanlng recessed and contoured areas of cooktop
If a spill occurs on or in the recessed or contoured areas,
blot up spill with an absorbent cloth. Rinse with a clean,
damp cloth and wipe dry.
Cleonlng surface burner grates
° Clean only after the grates are completely cool.
• Use nonabrasive plastic scrubbing pad and mild abrasive
cleanser or clean in the dishwasher.
° Food soils containing acids may affect the finish. Clean
immediately after the grates are cool.
° Thoroughly dry grates immediately following cleaning.
Cleaning surface burner heads
For proper gas flow it may be necessary to clean the
burner head and slots. To clean, first use a clean DAMP
cloth to soak up any spills. Remove any food from between
the burner slots using a small nonabrasive brush like a
toothbrush and afterwards wipe up using a damp cloth. For
stubborn soils located in the slots, use a small-gauge wire or
needle to clean.
Any spill on or around the electrode must be carefully
cleaned. Take care not to hit the electrode with any thing
hard or it could be damaged.
To cleon the burner head ignition ports
Each burner head has a small ignition port located as
shown. Should you experience ignition problems it may be
that this port hole is partially blocked with soil. With the
burner head in place, use a small wire gauge needle or the
end of a paper clip to clear the ignition port (See to Fig. 1
and 2).
Important notes:
° The surface burner heads are secured to the cooktop and
must be cleaned in place on the cooktop.
° Always keep the surface burner caps in place whenever
a surface burner is in use.
° When replacing the burner caps, be sure the burner caps
are seated firmly on top of the burner heads.
° For proper flow of gas and ignition of burners DO HOT
allow spills, food, cleaning agents or any other material
to enter the gas orifice port opening.
Cleanlng burner cops
° Remove caps from burner heads after they have cooled.
° Clean heavy soils with a plastic scrubbing pad and
absorbent cloth.
° Thoroughly dry burner caps immediately following
cleaning including the bottom and inside of cap.
° Do not use abrasive cleaners. They can scratch porcelain.
° Do not clean burner caps in the dishwasher.
* Do not operate surface burners without burner caps
properly in place. Read important notes.
Slots
Figure 1=Cooktop regular burner head
ignition port
11
Before You Call
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Surface burners do not llghf
Surface burner flame burns half way
around.
Surface burner flame is orange.
POSSIBLE CAUSE/SOLUTION
Surface Control knob has not been completely turned to LITE. Push in and turn
the Surface Control knob to LITE until burner ignites and then turn control to
desired flame size.
Be sure gas supply valve is open.
Gas-air mixture needs a straight line to travel. Be sure burner is properly seated
in its support (models with open burners only).
Burner ports or slots are clogged. With the burner off:, use a small-gauge wire
or needle to clean ports or slots.
Power cord is disconnected from outlet (electric ignition models). Be sure cord
is plugged securely into outlet.
Electrical power outage (electric ignition models). Burners can be lit manually.
See Sefffng Surface Controls in this Use & Care Guide.
Burner ports or slots are clogged. With the burner off:, clean ports with a small-
gauge wire or needle to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow burner to
operate until flame is full. To avoid this occurrence dry the burners thoroughly
following instructions under General Care & Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until flame
turns blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.
12
MASTER PROTECTION AGREEMENTS
Congratulations on making a smart purchase. Your new Kenmore _ product is designed and manufactured for years of
dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement* includes:
[] Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage - real
protection.
[] Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you
can trust will be working on your product.
[] Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
[] <<No-lemon>>guarantee - replacement of your covered product if four or more product failures occur within twelve
months.
[] Product replacement ifyour covered product can't be fixed.
[] Annual Preventive Maintenance Check at your request - no extra charge.
[] Fast help by phone - we call it Rapid Resolution - phone support from a Sears representative on all products.
Think of us as a ,<talking owner's manual_,.
[] Power surge protection against electrical damage due to power fluctuations.
[] $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered
refrigerator or freezer.
[] Rental reimbursement if repair of your covered product takes longer than promised.
[] 25% discount off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period,
we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items,
in the U.S.A. or Canada call 1-800-4-MY-HOME _.
13
Your Home
For troubleshooting, product manuals and expert advice:
www.managemylife.com
For repair - in your home - of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner's manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1-800-4-MY-HOME ® (1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.) 1-800-469-4663 (Canada)
www.sears.com www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.)
Para pedir servicio de reparaci6n
a domicilio, y para ordenar piezas:
1-888-SU-HOGAR ®
(1-888-784-6427
www.sears.com
1-800-361-6665 (Canada)
Au Canada pour service en frangais:
1-800-LE-FOYER M°
(1-800-533-6937)
www.sears.ca
® Registered Trademark / TMTrademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries
® Marca Registrada / TMMarca de Fabrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros paises
MCMarque de commerce / MDMarque deposee de Sears Brands, LLC