Kenmore 665.1421* Use and Care Guide

Dishwasher

Use & Care Guide

Lavavajillas

Manual de uso y cuidado

Lave-vaisselle

Guide d’utilisation et d’entretien

Models/Modelos/Modèles 665.1421✼, ✼ = color number, número de color, numéro de couleur

W10472848A Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca

Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com

TABLE OF CONTENTS

PROTECTION AGREEMENTS.......................................................2

WARRANTY ....................................................................................3

DISHWASHER SAFETY .................................................................3

PARTS AND FEATURES................................................................5

Soil SettlerSoil Removal System .................................................6

START-UP GUIDE .......................................................................... 6

Using Your New Dishwasher .......................................................6

DISHWASHER LOADING...............................................................7

Loading Suggestions ...................................................................7

Loading Top Rack........................................................................7

Loading Bottom Rack ..................................................................8

Loading Silverware Basket ..........................................................8

DISHWASHER USE........................................................................9

Detergent Dispenser ....................................................................9

Rinse Aid Dispenser...................................................................10

PROTECTION AGREEMENTS

Dishwasher Efficiency Tips ........................................................10

Cycle Selection Charts...............................................................11

Canceling a Cycle.......................................................................11

Changing a Cycle or Setting ......................................................11

Adding Items During a Cycle .....................................................11

Option Selections.......................................................................12

Drying System ............................................................................12

Overfill Protection Float..............................................................12

WASHING SPECIAL ITEMS.........................................................12

DISHWASHER CARE ...................................................................13

Cleaning......................................................................................13

Storing ........................................................................................13

TROUBLESHOOTING ..................................................................14

SERVICE NUMBERS............................................... BACK COVER

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:

✔ Parts and labor needed to help keep products

operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection.

✔ Expert service by a force of more than 10,000

authorized Sears service technicians, which means someone you can trust will be working on your product.

✔ Unlimited service calls and nationwide service, as

often as you want us, whenever you want us.

✔ “No-lemon” guarantee – replacement of your covered

product if four or more product failures occur within twelve months.

✔ Product replacement if your covered product can’t be

fixed.

✔ Annual Preventive Maintenance Check at your

request – no extra charge.

✔ Fast help by phone – we call it Rapid Resolution –

phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.”

product is designed and manufactured for years

✔ Power surge protection against electrical damage due

to power fluctuations.

✔ $250 Food Loss Protection annually for any food

spoilage that is the result of mechanical failure of any covered refrigerator or freezer.

✔ Rental reimbursement if repair of your covered product

takes longer than promised.

✔ 10% discount off the regular price of any non-covered

repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.

*Coverage in Canada varies on some items. For full

details call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call

1-800-4-MY-HOME

KENMORE APPLIANCE WARRANTY

ONE YEAR LIMITED WARRANTY

When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME to arrange for free repair.

If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.

THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND WORKMANSHIP. SEARS WILL NOT PAY FOR:

1. Expendable items that can wear out from normal use,

including but not limited to filters, belts, light bulbs, and bags.

2. A service technician to instruct the user in correct

product installation, operation or maintenance.

3. A service technician to clean or maintain this product.

4. Damage to or failure of this product if it is not installed,

operated or maintained according to all instructions supplied with the product.

5. Damage to or failure of this product resulting from

accident, abuse, misuse or use for other than its intended purpose.

6. Damage to or failure of this product caused by the use

of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

7. Damage to or failure of parts or systems resulting from

unauthorized modifications made to this product.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States and Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears, Roebuck and Co.

Hoffman Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2B8

PRODUCT RECORD

Record your complete model number, serial number, and purchase date. You can find this information on the model and serial number label located on the product.

Have this information available to help you obtain assistance or service more quickly whenever you contact Sears concerning your appliance.

Model number __ __ __. _____________________________ Serial number ______________________________________ Purchase date _____________________________________ Save these instructions and your sales receipt for

future reference.

DISHWASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or

“WARNING.” These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

can be killed or seriously injured if you don't

You follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can

happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

■ Read all instructions before using the dishwasher.

■ Use the dishwasher only for its intended function.

■ Use only detergents or rinse agents recommended for

use in a dishwasher, and keep them out of the reach of children.

■ When loading items to be washed:

1) Locate sharp items so that they are not likely to damage the door seal; and

2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.

■ Do not wash plastic items unless they are marked

“dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.

■ Do not touch the heating element during or

immediately after use.

■ Do not operate the dishwasher unless all enclosure

panels are properly in place.

■ Do not tamper with controls.

■ Do not abuse, sit on, or stand on the door, lid, or dish

racks of the dishwasher.

■ To reduce the risk of injury, do not allow children to

play in or on the dishwasher.

■ Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

■ Remove the door or lid to the washing compartment

when removing an old dishwasher from service or discarding it.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

■

For a grounded, cord-connected dishwasher:

The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the

equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

■

For a permanently connected dishwasher:

The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

Tip Over Hazard

Do not use dishwasher until completely installed.

Do not push down on open door.

Doing so can result in serious injury or cuts.

SAVE THESE INSTRUCTIONS

PARTS AND FEATURES

This manual covers several different models. The features on your dishwasher may vary from those shown below.

A.Top rack B.No-flip clips C.Spray arm D.Water inlet opening (in tub wall)

E.Bottom rack

F. Ra c k b um pe r G.Heating element H.Vent

I.Spray tower and protector

J.Model and serial number label

K.Silverware basket (1)

L.Overfill protection float

M.Detergent dispensers

N.Rinse aid dispenser

Control Panel

Soil SettlerSoil Removal System

The Soil Settler soil removal system cleans by spraying a mixture of hot, clean water and detergent against soiled dishes.

To clean the Soil Settler filter screen

1. Wait at least 20 minutes after a cycle for the heating

element to cool down.

2. Unload and slide the bottom rack forward. (Remove

bottom rack if necessary to reach filter screen.)

START-UP GUIDE

Before using your dishwasher, remove all packaging materials. Read this entire Use and Care Guide. You will find important safety information and useful operating tips.

Using Your New Dishwasher

1. Rinse aid is essential for good drying. Be sure to fill the

dispenser before you use your new dishwasher. Each filling will last about 1 to 3 months depending on your usage.

3. Remove collected particles from the screen with your

fingers or a paper towel.

4. Replace the bottom rack with the rack bumpers facing

the door.

NOTE: Do not clean the dishwasher interior until it has cooled.

4. Add detergent. Always use a high-quality brand

detergent. (See “Dishwasher Use.”)

5. Push door firmly closed. The door latches

automatically. Run hot water at the sink until water is hot. (See “Dishwasher Efficiency Tips.”) Turn off the water.

2. Scrape large food soil and hard items (toothpicks or

bones) from dishes.

3. Properly load the dishwasher. (See “Dishwasher

Loading.”) Load dishes with space in between so water will reach the soiled surfaces. Make sure nothing keeps the spray arm(s) from spinning freely.

6. Select a drying option. NOTE: Use No Heat Dry for the Quick Rinse cycle.

7. Press the desired cycle and option selections. (See

“Dishwasher Use.”) Turn the Cycle Control knob to the desired cycle to start.

DISHWASHER LOADING

Loading Suggestions

■ Remove leftover food, bones, toothpicks and other

hard items from the dishes. It is not necessary to rinse the dishes before putting them into the dishwasher.

NOTE: Prerinsing dishes soiled with tomato-based products is recommended to avoid staining the dishware.

The wash module removes food particles from the water.

■ It is important for the water spray to reach all soiled

surfaces.

■ Load dishes so they are not stacked or overlapping, if

possible. For best drying, water must be able to drain from all surfaces.

■ Make sure pot lids and handles, pizza pans, cookie

sheets, etc., do not interfere with the spray arm rotation.

■ Run a rinse cycle to keep dishes moist if you do not

plan to wash them soon. Foods such as eggs, rice, pasta, spinach, and cooked cereals may be hard to remove if they are left to dry over a period of time.

Quiet operating tips

To avoid thumping/clattering noises during operation:

■ Make sure lightweight load items are secured in the

racks.

■ Make sure pot lids and handles, pizza pans, cookie

sheets, etc., do not touch interior walls or interfere with the rotation of the spray arm.

■ Load dishes so they do not touch one another.

Loading Top Rack

The top rack is designed for cups, glasses, and smaller items. (See recommended loading patterns shown.)

NOTE: The features on your dishwasher rack may vary from the drawings shown.

Cup and glass load

Mixed load

■ Place items so open ends face down for cleaning and

draining.

■ Load glasses in top rack only. The bottom rack is not

designed for glasses. Damage can occur.

■ Place cups and glasses in the rows between tines.

Placing them over the tines can lead to breakage.

■ China, crystal, and other delicate items must not touch

each other during dishwasher operation. Damage may occur.

■ Load plastic items in the top rack only. Only plastic

items marked “dishwasher safe” are recommended.

■ Load plastic items so the force of the spray does not

move them during the cycle.

■ To avoid chipping, do not let stemware touch other

items.

■ Small bowls, pans, and other utensils can be placed in

the top rack. Load bowls in the center section for best stability.

No-flip clips (on some models)

The no-flip clips hold lightweight plastic items such as cups, lids, or bowls in place during washing.

To move a clip

1. Pull the clip up and off the tine.

2. Reposition the clip on another tine.

■ Load soup, cereal, and serving bowls in the rack in a

variety of ways depending upon their size and shape. Load bowls securely between the rows of tines. Do not nest bowls because the spray will not reach all surfaces.

Loading Bottom Rack

The bottom rack is designed for plates, pans, casseroles, and utensils. Items with cooked-on or dried-on food should be loaded with soiled surfaces facing inward to the spray. (See recommended loading patterns shown.)

NOTE: The features on your dishwasher rack may vary from the drawings shown.

Do not cover spray tower. See arrow.

Mixed load

■ Do not load glasses, cups, or plastic items in the

bottom rack. Load small items in the bottom rack only if they are secured in place.

■ Load plates, soup bowls, etc., between tines and

facing inward to the spray.

■ Overlap the edges of plates for large loads.

Utensil load

■ Load cookie sheets, cake pans, and other large items

at the sides and back. Loading such items in front can keep the water spray from reaching the detergent dispenser and silverware basket.

■ Secure heavily soiled cookware face down in the rack.

■ Make sure pot handles and other items do not stop

rotation of the spray arm(s). The spray arm(s) must move freely.

■ Do not load items between the bottom rack and the

side of the dishwasher tub because they might block the water inlet opening.

NOTE: If you have removed the bottom rack for unloading or cleaning, replace it with the bumpers in front.

Loading Silverware Basket

Load the silverware basket while it is in the bottom rack or take the basket out for loading on a counter or table.

IMPORTANT: Always load items (knives, skewers, etc.) pointing down.

Mix items in each section of the basket with some pointing up and some down to avoid nesting. Spray cannot reach nested items.

NOTES:

■ Do not load silver or silver-plated silverware with

stainless steel. These metals can be damaged by contact with each other during washing.

■ Some foods (such as salt, vinegar, milk products, fruit

juices, etc.) can pit or corrode silverware. Run a rinse cycle if you do not have a full load to wash immediately.

■ Unload or remove the basket before unloading the

racks to avoid spilling water droplets onto the silverware.

DISHWASHER USE

Detergent Dispenser

The detergent dispenser has 2 sections. The Pre-Wash section empties detergent into the dishwasher when you close the door.

The larger Main Wash section automatically empties detergent into the dishwasher during the main wash. (See the “Cycle Selection Charts.”)

■ Use automatic dishwashing detergent only. Other

detergents can produce excessive suds that can overflow out of the dishwasher and reduce washing performance.

■ Add detergent just before starting a cycle.

■ Store tightly closed detergent in a cool, dry place.

Fresh automatic dishwasher detergent results in better cleaning.

NOTE: Do not use detergent if you have selected a rinse cycle.

Filling the dispenser

1. If the dispenser cover is closed, open the cover by

pushing the cover latch.

2. Fill the Main Wash section with detergent. See “How

much detergent to use.”

3. Fill the Pre-Wash section if needed. (See “Cycle

Selection Charts.”)

4. Close the dispenser cover. The cover will open during the cycle to dispense the

detergent.

How much detergent to use

■ The amount of detergent to use depends on the

hardness of your water and the type of detergent. If you use too little, dishes will not be clean. If you use too much in soft water, glassware will etch.

■ Water hardness can change over a period of time. Find

out your water’s hardness by asking your Sears Sales Associate, local water department, water softener company, or county extension agent.

BCD

A. Cover B. Main Wash section C. Cover latch D. Pre-Wash section

Where to fill

Top of 3rd step (9 tsp or 45 mL)

Top of 2nd step (6 tsp or 30 mL)

Top of 1st step (3 tsp or 15 mL)

Soft to Medium Water (0-6 grains per gallon)

[typical water softener water and some city water]

Soil Level Main Wash Pre-Wash

Lightly soiled/ Pre-rinsed dish loads

Normally soiled dish loads

Heavily soiled dish loads

Medium to Hard Water (7-12 grains per gallon)

[well water and some city water]

Soil Level Main Wash Pre-Wash

All soil types

NOTE: Fill amounts shown are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Tablet detergents should be placed in the main wash section of the detergent dispenser with the cover closed. Follow instructions on the package when using liquid dishwasher detergent, concentrated powdered detergent or tablet detergent.

IMPORTANT: See “Cycle Selection Charts” for which detergent dispenser sections to use with each cycle.

3 tsp (15 mL)

[top of 1st step]

6 tsp (30 mL)

[top of 2nd step]

9 tsp (45 mL)

[top of 3rd step]

9 tsp (45 mL)

[top of 3rd step]

3 tsp (15 mL)

[top of 1st step]

6 tsp (30 mL)

[top of 2nd step]

6 tsp (30 mL)

[top of 2nd step]

6 tsp (30 mL)

[top of 2nd step]

Rinse Aid Dispenser

IMPORTANT: Your dishwasher is designed to use a liquid

rinse aid. The use of rinse aids greatly improves drying by allowing water to drain from the dishes during the final rinse. They also keep water from forming droplets that can dry as spots or streaks. Do not use a solid or bar-type rinse aid.

Checking the dispenser

Check the center of the fill indicator cap. Clear means it needs filling.

Or you can remove the fill indicator cap. If an “E” is visible, the dispenser is empty.

Filling the dispenser

The rinse aid dispenser holds 6 oz (175 mL) of rinse aid. Under normal conditions, this will last for about 3 months. You do not have to wait until the dispenser is empty to refill it. Try to keep it full, but be sure not to overfill it.

1. Make sure the dishwasher door is completely open.

2. Remove the fill indicator cap.

3. Add rinse aid. Fill to the smallest opening in the lower

part of the dispenser. Overfilling can cause the rinse aid to leak out, and could cause oversudsing.

4. Clean up any spilled rinse aid with a damp cloth.

5. Replace the fill indicator cap. Close tightly.

Dishwasher Efficiency Tips

Hot water dissolves and activates the dishwashing detergent. Hot water also dissolves grease on dishes and helps glasses dry spot-free. For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Loads may not wash as well if the water temperature is too low. Water that is too hot can make some soils harder to remove and cause certain detergent ingredients not to function. If your water heater is located far from the dishwasher, it may be necessary to run the hot water at the faucet closest to the dishwasher to minimize the amount of cold water in the water line.

To check water temperature

1. Run hot water at the faucet closest to your dishwasher

for at least 1 minute.

2. Place a candy or meat thermometer in a glass

measuring cup.

3. Check the temperature on the thermometer as the

water is running into the cup.

Additional efficiency tips

■ To save water, energy and time, do not rinse dishes

before putting them into the dishwasher.

■ During the summer, run your dishwasher at night. This

reduces daytime heat buildup in the kitchen.

■ Use a rinse aid to improve drying.

■ If your home is equipped with a water softener, you

may want to avoid starting the dishwasher during the regeneration of the softener, since this may contribute to poor wash performance.

Cycle Selection Charts

Press the desired cycle. Turn the Cycle Control knob to the desired cycle. If the door is latched, you will hear the cycles start and stop as the Cycle Control knob passes each cycle mark. This is normal and does not hurt the dishwasher. If you prefer, you can set the Cycle Control knob with the door unlatched.

Quick Rinse

Use this cycle for china and crystal. This cycle uses a light wash and gentle dry. The Air Dry option is automatic with this cycle, and the heater is turned off.

IMPORTANT: The No Heat Dry option is required with this cycle.

A “●” shows what steps are in each cycle. Water usage is shown in U.S. gallons/liters. Cycle time includes dry time. NOTE: The Cycle Control knob pauses while water is

being heated.

Pots Pans

Use this cycle for hard-to-clean, heavily soiled pots, pans, casseroles, and regular tableware.

Use both detergent dispenser sections.

Wash Rinse Rinse Main

●●●●●●●92 8.6/32.6

Rinse Rinse Dry Time

Wash

(min)

Water Usage (gal/L)

Normal Wash

Use this cycle for loads with normal amounts of food soil. (The energy-usage label is based on this cycle.)

DO NOT use detergent.

Wash Rinse Rinse Main

Rinse Rinse Dry Time

Wash

●●●50 2.8/10.7

(min)

Water Usage (gal/L)

Plate Warmer

Use to warm serving dishes or dinner plates

NOTE: Use Heated Dry option with Plate Warmer.

Wash Rinse Rinse Main

Rinse Rinse Dry Time

Wash

(min)

● 8

Water Usage (gal/L)

Canceling a Cycle

You can cancel a cycle at any time.

1. Turn the cycle control knob slowly clockwise until you

hear water draining. Let the dishwasher drain completely.

2. Open the door.

3. Turn the cycle control knob to Off.

Use covered detergent dispenser section.

Wash Rinse Rinse Main

Rinse Rinse Dry Time

Wash

●●●●81 4.3/16.3

(min)

Heavy Wash

Use this cycle for loads with heavy food soils.

Use both detergent dispenser sections.

Wash Rinse Rinse Main

● ●●●●● 90 7.2/27.2

Wash

Rinse Final

Rinse

Dry Time

(min)

Water Usage (gal/L)

Water Usage

(gal/L)

Changing a Cycle or Setting

If your dishwasher has more than one wash cycle, you can change a cycle anytime during a cycle.

1. Lift the door latch to stop the cycle.

2. Turn the Cycle Control knob clockwise.

3. Check the detergent dispensers. They must be filled

properly for the new cycle. NOTE: Turning the Cycle Control knob can cause the

covered Detergent Dispenser section to open and release the detergent. Check the covered section if the cycle uses detergent in both sections.

4. Close the door firmly until it latches. The dishwasher

starts a new cycle.

Adding Items During a Cycle

You can add an item anytime before the main wash starts, or the Cycle Control knob reaches Water Miser/Light Wash.

1. Lift up the door latch to stop the cycle. Wait for the

spraying action to stop before opening the door.

2. Open the door and add the item.

3. Close the door, but do not latch it. Wait 30 seconds for

the air in the dishwasher to warm up. This reduces the amount of moisture escaping from the vent when restarting a cycle.

4. Close the door firmly until it latches. The dishwasher

resumes the cycle.

Option Selections

You can customize your cycles by pressing an option. If you change your mind, press RESET to turn the option off. Select a different option if desired.

You can change an option anytime before the selected option begins. For example, you can press an unheated drying option anytime before drying begins.

No Heat Dry (Air Dry)

Select this energy-saving option to dry without heat. Air drying is useful when loads contain plastic dinnerware that may be sensitive to high temperatures.

The dishes take longer to dry and some spotting can occur. For best drying, use a liquid rinse aid. Some items (such as plastics) may need towel drying.

Drying System

During drying, you can see steam escaping through the vent at the upper left corner of the door. This is normal as the heat dries your dishes.

IMPORTANT: The vapor is hot. Do not touch the vent during drying.

Overfill Protection Float

The overfill protection float (in the front right corner of the dishwasher tub) keeps the dishwasher from overfilling. It must be in place for the dishwasher to operate.

Check under the float for objects that may keep the protector from moving up or down.

WASHING SPECIAL ITEMS

If you have doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.

Material Dishwasher

Safe?

Aluminum Yes High water temperature and detergents can affect finish of anodized

Disposable Aluminum

Bottles and Cans No Wash bottles and cans by hand. Labels attached with glue can loosen and

Cast Iron No Seasoning will be removed, and iron will rust.

China/Stoneware Yes Always check manufacturer’s recommendations before washing. Antique,

Crystal Yes Always check manufacturer’s recommendations before washing. Some

Gold No Gold-colored flatware will discolor.

Glass Yes Milk glass yellows with repeated dishwasher washing.

No Do not wash throwaway aluminum pans in the dishwasher. These might

Comments

aluminum.

shift during washing and transfer black marks to dishes and other items.

clog the spray arms or pump and reduce washing performance.

hand-painted, or over-the-glaze patterns may fade. Gold leaf can discolor or fade.

types of leaded crystal can etch with repeated washing.

Hollow-Handle Knives

Pewter, Brass, Bronze

Disposable Plastics No Cannot withstand high water temperatures and detergents.

No Handles of some knives are attached to the blade with adhesives which

can loosen if washed in the dishwasher.

No High water temperatures and detergent can discolor or pit the finish.

Material Dishwasher

Safe?

Plastics Yes Always check manufacturer’s recommendations before washing. Plastic

Stainless Steel Yes Run a rinse cycle if not washing immediately. Prolonged contact with food

Comments

items may vary in their ability to withstand high temperatures and detergents. It is recommended that light items such as lids and butter dishes be placed in the upper rack only. Sturdy items such as coolers and high-chair trays may be placed in the lower rack. When washing plastic items in the lower rack, it is recommended that an air dry be used.

containing salt, vinegar, milk products, or fruit juice can damage finish.

Sterling Silver or Silver Plate

Tin No Can rust.

Wooden Ware No Wash by hand. Always check manufacturer’s instructions before washing.

Yes Run a rinse cycle if not washing immediately. Prolonged contact with food

containing salt, acid, or sulfide (eggs, mayonnaise, and seafood) can damage finish.

Untreated wood can warp, crack, or lose its finish.

DISHWASHER CARE

To clean interior

Cleaning

Cleaning the exterior

In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is all that is necessary to keep the outside of your dishwasher looking nice and clean. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.

Make a paste with powdered dishwasher detergent on a damp sponge and clean.

Use liquid automatic dishwasher detergent and clean with a damp sponge.

See the vinegar rinse procedure in “Spotting and filming on dishes” in “Troubleshooting.”

NOTE: Run a normal cycle with detergent after cleaning the interior.

Storing

Cleaning the interior

Hard water minerals can cause a white film to build up on the inside surfaces, especially just beneath the door area.

Do not clean the dishwasher interior until it has cooled. You may want to wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing.

Storing for the summer

Turn off the water supply and power supply to the dishwasher during the summer to avoid damage to your dishwasher.

Winterizing your dishwasher

Avoid water damage to your dishwasher and home due to freezing water lines. If your dishwasher is left in a seasonal dwelling or could be exposed to near freezing temperatures, have your dishwasher winterized by authorized service personnel.

TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Dishwasher is not operating properly

■ Dishwasher does not run or stops during a cycle

Is the door closed tightly and latched? Is the right cycle selected? Refer to the “Cycle

Selection Charts.” Is there power to the dishwasher? Has a household

fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.

Is the water shutoff valve (if installed) turned on? It is normal for certain cycles to repeatedly pause for

several seconds during the wash cycle.

■ Dishwasher will not fill

Is the overfill protection float able to move up and down freely? Press down to release.

■ Dishwasher seems to run too long

Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Refer to the “Dishwasher Efficiency Tips” section.

A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.

■ Water remains in the dishwasher

Is the cycle complete?

■ Detergent remains in the covered section of the

dispenser

Is the cycle complete? Is the detergent lump-free? Replace detergent if

necessary. Is the bottom rack installed properly with the bumpers

(on some models) in the front? Refer to the “Parts and Features” section. Reinstall the rack if necessary.

■ White residue on the front of the access panel

Was too much detergent used? Refer to the “Detergent Dispenser” section.

Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.

■ Odor in the dishwasher

Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.

Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Spotting and filming on dishes” later in this Troubleshooting guide.

■ Condensation on the kitchen counter (built-in

models)

Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.

Dishes are not completely clean

■ Food soil left on the dishes

Is the dishwasher loaded correctly? Refer to the “Dishwasher Loading” section.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Dishwasher Efficiency Tips” section.

Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

Do you have hard water? You may need to increase the amount of detergent you are using. Refer to the “Detergent Dispenser” section. Also, you may need to switch to a detergent with a phosphorus content of

8.7%. Is detergent caked in dispenser? Use fresh detergent

only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and cans?

Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.

Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only.

Spots and stains on dishes

■ Spotting and filming on dishes

Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled.

Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Dishwasher Efficiency Tips” section.

Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.

NOTE: To remove spots and film from dishes, try a white vinegar rinse. This procedure is intended for occasional use only. Vinegar is an acid, and using it too often could damage your dishwasher.

1. Wash and rinse dishes. Use an air-dry or an energy

saving dry option. Remove all silverware or metal items.

2. Put 2 cups (500 mL) white vinegar in a glass or

dishwasher-safe measuring cup on the bottom rack.

3. Run the dishwasher through a complete washing

cycle using an air-dry option. Do not use detergent. Vinegar will mix with the wash water.

■ Silica film or etching (silica film is a milky, rainbow-

colored deposit; etching is a cloudy film)

Sometimes there is a water/chemical reaction with certain types of glassware. This is usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, overloading the dishwasher, and the heat of drying. It might not be possible to avoid the problem, except by hand washing.

To slow this process use a minimum amount of detergent per load. Use a liquid rinse aid and underload the dishwasher to allow thorough rinsing. Silica film and etching are permanent and cannot be removed. Do not use heated drying.

■ White spots on cookware with nonstick finish

Has the dishwasher detergent removed cookware seasoning? Reseason cookware after washing in the dishwasher.

■ Brown stains on dishes and dishwasher interior

Does your water have high iron content? Rewash dishes using 1-3 tsp (5-15 mL) of citric acid crystals added to the covered section of the detergent dispenser. Do not use detergent. Follow with a normal wash cycle with detergent. If treatment is needed more often than every other month, the installation of an iron removal unit is recommended.

■ Black or gray marks on dishes

Are aluminum items rubbing dishes during washing? Disposable aluminum items can break down in the dishwasher and cause marking. Hand wash these items. Remove aluminum markings by using a mild abrasive cleaner.

■ Orange stains on plastic dishes or dishwasher

interior

Are large amounts of tomato-based foods on dishes placed in the dishwasher? Stains gradually fade over time. Regular use of heated drying will slow fading. Stains will not affect dishwasher performance. Regular use of a rinse cycle and an air-dry or energy-saving dry option will reduce the likelihood of staining.

Dishes do not dry completely

■ Dishes are not dry

Did you load your dishwasher to allow proper water drainage? Do not overload. Refer to the “Dishwasher Loading” section. Use a liquid rinse aid to speed drying.

Are the plastics wet? Plastics often need towel drying. Is the rinse aid dispenser empty? Refer to the “Rinse

Aid Dispenser” section. Did you use an air-dry option? Use a heated drying

option for dryer dishes.

Dishes are damaged during a cycle

■ Chipping of dishes

Did you load the dishwasher properly? Load the dishes and glasses so they are stable and do not strike together from washing action. Minimize chipping by moving the rack in and out slowly.

NOTE: Antiques, feather-edged crystal, and similar types of china and glassware might be too delicate for automatic dishwashing. Wash by hand.

Noises

■ Grinding, grating, crunching or buzzing sounds

A hard object has entered the wash module (on some models). When the object is ground up, the sound should stop. If the noise persists after a complete cycle, call for service.

Dishwasher exterior is dirty or marked

■ Marks, smudges or residue on dishwasher exterior

Did you clean the dishwasher with a mild detergent and cloth or use a stainless steel cleaner on models with a stainless steel exterior? In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is all that is necessary to keep the outside of your dishwasher looking fresh and clean. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.

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