Kenmore 665.1311x, 665.1341x, Elite Ultra Wash 665.1311 Series, Elite Ultra Wash 665.1341 Series Use & Care Manual

®

ULTRA WASH® Dishwasher

Use & Care Guide

Lavavajillas ULTRA WASH

Manual de uso y cuidado

Lave-vaisselle ULTRA WASH

Guide d’utilisation et d’entretien

Models/Modelos/Modèles 665.1311✼, 665.1341✼
✼ = color number, número de color, numéro de couleur

®

®

W10082926A Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca

Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com

TABLE OF CONTENTS

PROTECTION AGREEMENTS.......................................................2

WARRANTY ....................................................................................3

DISHWASHER SAFETY .................................................................4

PARTS AND FEATURES................................................................6

START-UP / QUICK REFERENCE................................................7

DETERGENT AND RINSE AID.......................................................8

Detergent......................................................................................8

Rinse Aid ......................................................................................8

LOADING.........................................................................................9

Loading For Best Performance....................................................9

Top Rack Loading......................................................................10

Bottom Rack Loading ................................................................12

DISHWASHER USE......................................................................14

Cycles and Options Information ................................................14

Canceling A Cycle......................................................................16

Changing A Cycle After Dishwasher Is Started.........................16

Adding A Dish After Dishwasher Is Started...............................16

Dishwasher Efficiency Tips ........................................................16

WASHING SPECIAL ITEMS.........................................................17

DISHWASHER CARE ...................................................................18

Cleaning......................................................................................18

Drain Air Gap..............................................................................18

Storing........................................................................................18

TROUBLESHOOTING ..................................................................19

SERVICE NUMBERS............................................... BACK COVER

PROTECTION AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new
Kenmore
of dependable operation. But like all products, it may
require preventive maintenance or repair from time to time.
That’s when having a Master Protection Agreement can
save you money and aggravation.

The Master Protection Agreement also helps extend the
life of your new product. Here’s what the Agreement*
includes:

✔ Parts and labor needed to help keep products

operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage— real protection.

✔ Expert service by a force of more than 10,000

authorized Sears service technicians, which means
someone you can trust will be working on your product.

✔ Unlimited service calls and nationwide service, as

often as you want us, whenever you want us.

✔ “No-lemon” guarantee – replacement of your covered

product if four or more product failures occur within
twelve months.

✔ Product replacement if your covered product can’t be

fixed.

✔ Annual Preventive Maintenance Check at your

request – no extra charge.

✔ Fast help by phone – we call it Rapid Resolution –

phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”

✔ Power surge protection against electrical damage due

to power fluctuations.

✔ $250 Food Loss Protection annually for any food

spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.

✔ Rental reimbursement if repair of your covered product

takes longer than promised.

✔ 10% discount off the regular price of any non-covered

repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is
all that it takes for you to schedule service. You can call
anytime day or night, or schedule a service appointment
online.

The Master Protection Agreement is a risk free purchase. If
you cancel for any reason during the product warranty
period, we will provide a full refund. Or, a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call
1-800-827-6655.

*Coverage in Canada varies on some items. For full

details call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call

1-800-4-MY-HOME

®

product is designed and manufactured for years

®

.

2

KENMORE ELITE® APPLIANCE WARRANTY

ONE YEAR LIMITED WARRANTY

When installed, operated and maintained according to all
instructions supplied with the product, if this appliance
fails due to a defect in material or workmanship within one
year from the date of purchase, call 1-800-4-MY-HOME
to arrange for free repair.

TWO-YEAR LIMITED WARRANTY ON ELECTRONIC
CONTROL AND POWER SUPPLY BOARD

For two years from the date of purchase, when this
dishwasher is installed, operated and maintained
according to all instructions supplied with the product,
Sears will replace any part of the electronic module and
power supply board that fails due to defective materials or
workmanship. After the first year, customer assumes any
labor costs associated with replacement of these parts.

TWO-YEAR LIMITED WARRANTY ON THE ULTRA
WASH WASH SYSTEM

For two years from the date of purchase, when this
dishwasher is installed, operated and maintained
according to all instructions supplied with the product,
Sears will replace any part of the Ultra Wash wash system
(motor, pump, spray arms, spray tower, motor seals and
pump gasket) that fails due to defective materials or
workmanship. After the first year, customer assumes any
labor costs associated with replacement of these parts.

FIVE-YEAR LIMITED WARRANTY ON UPPER AND
LOWER RACKS

For five years from the date of purchase, when this
dishwasher is installed, operated and maintained
according to all instructions supplied with the product,
Sears will replace parts for the upper or lower dish rack if
the rack rusts due to defective materials or workmanship.
After the first year, customer assumes any labor costs
associated with dish rack replacement.

LIMITED WARRANTY FOR THE LIFE OF THE
DISHWASHER, ON KENMORE ELITE STAINLESS
STEEL TUB MODELS, AGAINST LEAKS IN THE TUB
AND INNER DOOR PANEL

For the life of the dishwasher, if a leak should occur as a
result of rust-through of the stainless steel tub or inner
door panel, Sears will replace the tub or inner door panel
free of charge.

If this appliance is used for other than private family
purposes, this warranty applies for only 90 days from the
date of purchase.

THIS WARRANTY COVERS ONLY DEFECTS IN
MATERIAL AND WORKMANSHIP. SEARS WILL NOT
PAY FOR:

1. Expendable items that can wear out from normal use,

including but not limited to filters, belts, light bulbs, and
bags.

2. A service technician to instruct the user in correct

product installation, operation or maintenance.

®

3. A service technician to clean or maintain this product.

4. Damage to or failure of this product if it is not installed,

operated or maintained according to all instructions
supplied with the product.

5. Damage to or failure of this product resulting from

accident, abuse, misuse or use for other than its
intended purpose.

6. Damage to or failure of this product caused by the use

of detergents, cleaners, chemicals or utensils other
than those recommended in all instructions supplied
with the product.

7. Damage to or failure of parts or systems resulting from

unauthorized modifications made to this product.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION
OF REMEDIES

Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein.
Implied warranties, including warranties of merchantability
or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law. Sears shall not be
liable for incidental or consequential damages. Some
states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, or
limitations on the duration of implied warranties of
merchantability or fitness, so these exclusions or
limitations may not apply to you.

This warranty applies only while this appliance is used in
the United States and Canada.

This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.

Sears, Roebuck and Co.

Dept. 817WA, Hoffman Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2B8

PRODUCT RECORD

In the space below, record your complete model number,
serial number, and purchase date. You can find this
information on the model and serial number label located
on the product.

Have this information available to help you obtain
assistance or service more quickly whenever you contact
Sears concerning your appliance.

Model number __ __ __. _____________________________

Serial number ______________________________________

Purchase date _____________________________________

Save these instructions and your sales receipt for
future reference.

3

DISHWASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or

“WARNING.” These words mean:

You can be killed or seriously injured if you don't
immediately follow instructions.

can be killed or seriously injured if you don't

You
follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can

happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■ Read all instructions before using the dishwasher.

■ Use the dishwasher only for its intended function.

■ Use only detergents or rinse agents recommended for

When using the dishwasher, follow basic precautions, including the following:

use in a dishwasher, and keep them out of the reach
of children.

■ When loading items to be washed:

1) Locate sharp items so that they are not likely to
damage the door seal; and

2) Load sharp knives with the handles up to reduce
the risk of cut-type injuries.

■ Do not wash plastic items unless they are marked

“dishwasher safe” or the equivalent. For plastic items
not so marked, check the manufacturer's
recommendations.

■ Do not touch the heating element during or

immediately after use.

■ Do not operate the dishwasher unless all enclosure

panels are properly in place.

SAVE THESE INSTRUCTIONS

■ Do not tamper with controls.

■ Do not abuse, sit on, or stand on the door, lid, or dish

racks of the dishwasher.

■ To reduce the risk of injury, do not allow children to

play in or on the dishwasher.

■ Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the dishwasher
turn on all hot water faucets and let the water flow
from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.

■ Remove the door or lid to the washing compartment

when removing an old dishwasher from service or
discarding it.

4

Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.

GROUNDING INSTRUCTIONS

■

For a grounded, cord-connected dishwasher:

The dishwasher must be grounded. In the event
of a malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a
path of least resistance for electric current. The
dishwasher is equipped with a cord having an
equipment-grounding conductor and a
grounding plug. The plug must be plugged into
an appropriate outlet that is installed and
grounded in accordance with all local codes and
ordinances.

WARNING: Improper connection of the

equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified
electrician or service representative if you are in
doubt whether the dishwasher is properly
grounded. Do not modify the plug provided with
the dishwasher; if it will not fit the outlet, have a
proper outlet installed by a qualified electrician.

■

For a permanently connected dishwasher:

The dishwasher must be connected to a
grounded metal, permanent wiring system, or an
equipment-grounding conductor must be run
with the circuit conductors and connected to the
equipment-grounding terminal or lead on the
dishwasher.

SAVE THESE INSTRUCTIONS

5

Upper level wash

TM

ULTRA FLOW
water feed tube

Model and serial number label
Water inlet opening

PARTS AND FEATURES

TurboZoneTM rotating spray jets blast
water into every corner to eliminate
soaking and scrubbing of dirty
baked-on soils.

Lower spray arm

Heating element

Rinse aid dispenser reduces spotting
and improves drying.

Detergent dispenser

Active vent

Top rack adjusters
(one on each side)

Overfill protection float

Control panel

No-flip clip
(on some models)

Middle spray arm

Fold-down tines

6

Silverware basket

START-UP / QUICK REFERENCE

IMPORTANT: Do not block detergent
dispenser.

Tall items placed in the
lower rack may block the
dispenser door. Cookie
sheets and cutting boards
loaded on the left-hand
side of the dishwasher can
easily block the dispenser.
If detergent is inside of the
dispenser or on the
bottom of the tub after the
cycle is complete, the
dispenser was blocked.

Drying - Rinse Aid is essential.

You must use rinse aid for
good drying performance
(sample included). Rinse
aid along with the Heated
Dry option will provide
best drying and avoid
excessive moisture in the
dishwasher interior.

USE RINSE AID FOR
BETTER DRYING

Lock

Refill

Full

Add

SmartWash® cycle

Optical soil sensors are used in the cycle
to provide optimal energy and water
consumption based on load size and
soil amount. The sensors also
automatically calibrate throughout the
life of your dishwasher to maintain
cleaning performance based on your
water conditions.

TurboZoneTM loading

When the
TurboZone
option is selected,
it provides a
concentrated
wash on the back
of the lower dish
rack for
hard-to-clean
dishes.

TM

Press START/RESUME every time you add a
dish.

To start and resume a cycle, press
START/RESUME. You can also press
START/RESUME to repeat the same
cycle and options as the previous cycle.

IMPORTANT: If anyone opens the door
(such as, adding a dish, even during the
Delay Hours option), the START/
RESUME button must be pressed each
time to resume the cycle.

7

DETERGENT AND RINSE AID

MAIN WASH

PRE­WASH

Soft Water

Hard Water

Soft Water

Hard Water

Detergent

IMPORTANT:

Use only automatic dishwashing detergent. Hand
dishwashing detergent will produce excessive suds and
overflow out of the dishwasher.

Recommended Detergent Amount

Add recommended amount of detergent to each cup as
shown and close the detergent lid.

Powders and Gels

Water
Hardness

Soft
(0-4 grains

per U.S.
gallon)

Soil
Level

Pre-Wash
Cup

Main Wash
Cup

Light None ¹⁄₂
Normal None ¹⁄₂

Heavy Full ¹⁄₂

Rinse Aid

USE RINSE AID FOR
BETTER DRYING

Refill

Lock

IMPORTANT:

Your dishwasher is designed to use a liquid rinse aid. The
use of rinse aids greatly improves drying by allowing water
to drain from the dishes after the final rinse. They also keep
water from forming droplets that can dry as spots or
streaks.

Filling the dispenser

The dispenser holds 5 oz (150 mL) of rinse aid. Under most
conditions this will last 1 to 3 months.

1. Turn the knob to the REFILL position and remove.

2. Pour rinse aid into the opening until the indicator points

to FULL. Do not overfill.

3. Clean up any spilled rinse aid. Spilled rinse aid can

create excessive suds.

4. Replace the knob and turn to the LOCK position.
NOTE: Indicator reads correct fill level when door is

completely opened.

Full

Add

Medium
(5-9 grains

per U.S.
gallon)

Hard
(10-14 grains

per U.S.
gallon)

Light None ¹⁄₂

Normal ¹⁄₂ ¹⁄₂
Heavy Full* Full*
Light ¹⁄₂ Full*

Normal Full* Full*
Heavy Full* Full*

*Full pre-wash cup contains 7 tsp (35 mL), and full main

wash cup contains 9 tsp (45 mL).

Premeasured Detergents

Many detergents now come in premeasured forms (gel
packs, tablets, or powder packs). These forms are suitable
for all hardness and soil levels. Always place premeasured
detergents in the main cup and close the lid.

IMPORTANT:

Extremely hard water mineral deposits (15 grains per U.S.
gallon or more) can cause damage to your dishwasher and
make it difficult to achieve good results. A water softener is
recommended to avoid damage and achieve good results.
You may bring your water samples to Sears to check
hardness level.

Rinse Aid Setting

Your rinse aid dispenser is adjustable. For most water
conditions, the factory setting of 2 will give good results. If
you have hard water and notice calcium buildup on your
dishware, you may want to try a higher setting.

Lock

-

6

5

-

4

-

fill

Refill

max

-

-

-

-

-

To a djust the setti ng

1. Turn the knob to the REFILL position and remove.

2. Turn the arrow inside the dispenser to the desired

setting.

3. Replace the knob and turn to the LOCK position.

3

2

1

-

-

-

-

-

-

-

8

LOADING

Loading For Best Performance

1. Angle dirtiest dish surfaces downward and allow
space for water to flow up through each rack
and between dishware.

Separating allows water flow.

2. For best silverware cleaning use the slots in the
covers to keep items separated.

4. Angle concave surfaces such as the bottom of
coffee cups to allow water to drain and improve
drying performance.

Angled surfaces

5. Check that all spray arms spin freely before
every cycle.

Separated

3. Use TURBOZONE™ option with your dirtiest
items facing toward the lower back.

Soil facing TURBOZONE™ spray jets

Spray arms spin freely.

9

Top Rack Loading

Loading Recommendations

Place cups and glasses in the rows between tines. Placing them over the tines can lead to breakage and water spots.
To avoid damage to your delicate items, be sure china, crystal, stemware and other similar items do not touch during
dishwasher operation.

Load lightweight and dishwasher-safe plastic items only in the top rack.

10 place load 12 place load

Deluxe Adjustable 2-position Rack

You can raise or lower the top rack to fit tall items in either
the top or bottom rack. Adjusters are located on each side
of the top rack. Raise the top rack to accommodate items
up to 9" (22 cm) in the top rack and 13" (33 cm) in the
bottom rack, or lower the top rack to accommodate items
up to 11" (28 cm) in both the top and bottom racks.

1. To raise, lift rack until both sides are at the same height

and lock.

2. To lower, depress both tabs on rack adjusters, as

shown, and lower.

10

No-Flip Clips (on some models)

The no-flip clips hold in place lightweight items such as
cups, lids, or bowls during washing. The clip can be
moved to another tine by pulling up and off.

Removable Top Rack

The removable top rack allows you to wash larger items such as pots, roasters, and
cookie sheets in the bottom rack.

IMPORTANT: Remove dishes prior to removing the top rack from dishwasher.

To remove the top rack

1. Pull the rack forward slightly to access clips.

2. While pressing the ridges in, push back on the clip until the outer side releases. Slide

the clip to the inside of the track edge to remove the clip.

3. After removing both clips, pull rack out.

To replace the top rack

1. Place the rollers on each side of the rack into the rack tracks and push the rack back.

2. Align the open side of the clip with the inside edge of the rack track.

3. Push the ridges and slide the clip toward the outside rack edge until it locks into

place.

4. Repeat on the other side.

5. Pull the rack out all of the way to ensure clips are fully seated.

11

Bottom Rack Loading

Loading Recommendations

The bottom rack is best suited for plates, pans, casseroles, and utensils. (See recommended loading patterns shown.)
Load small items in the bottom rack only if they are secured in place.
Load plates, soup bowls, etc., between tines.
Load bowls securely between the rows of tines. Ensure that there is space between dishes so that the spray will reach

all surfaces.
Load heavily soiled items facing the spray.
NOTE: Ensure that detergent dispenser is not blocked by tall items such as cookie sheets and cutting boards placed at

the left-hand front of rack. See “Start Up/Quick Reference” section.

10 place load 12 place load

TURBOZONE™ Loading

IMPORTANT: For proper performance, only one row of

items may face the T
You must select the T

this wash feature.
Load pans, casserole dishes, etc. with the soiled surfaces

facing the T

URBOZONE™ spray jets. TURBOZONE™ wash

area is located at the back of the lower dish rack.
Below are the recommended loading when using the

T

URBOZONE™ option.

URBOZONE™ spray jets.

URBOZONE™ wash option to utilize

Recommended TURBOZONE™ 10 place top rack load Recommended TURBOZONE™ 10 place bottom rack load

12

Loading Tall Items

You can wash larger items such as pots, roasters, and
cookie sheets in the bottom rack by removing the top
rack. See “Top Rack Loading” section.

IMPORTANT: Do not block detergent dispenser.

Fold-Down Tines

You can fold down one row of tines at the back of the
bottom rack in order to accommodate larger dishware.

Keep this tine row in the upper position when using the
TURBOZONE

TM

option.

IMPORTANT: When moving tine row to the flat position,
fold only the tine row toward the front of the dishwasher.

Splittable Silverware Basket

Your new silverware basket can be split into three
segments.

Removing one section will increase your capacity in the
T

URBOZONE

M

T

loading area.

You can remove the covered side baskets to place in the
top rack to use for small delicate items such as baby
bottle caps, nipples, small baking utensils.

Loading Silverware

Use suggested loading patterns, as shown, to better
clean your silverware.

Use the slots in the covers to keep your silverware
separated for optimum wash. (See illustration, right.)

NOTE: If your silverware does not fit into the designated
slots, flip the covers up and mix silverware types to keep
them separated. Load knives down, forks up, and
alternate spoons as illustrated, for best cleaning results.

13

DISHWASHER USE

Cycles and Options Information

Cycles Soil Level

SmartWash® cycle

The most advanced and versatile cycle. This cycle
senses the load size and soil amount. This cycle is
optimized to achieve outstanding cleaning with
minimal water and energy.

Pots Pans

Works best on your toughest items such as casseroles
with baked-on food residue. Use with T
option to get the best baked-on soil cleaning.

Normal Wash

Senses the soil level and makes adjustments in the
water and energy used. The Energy Guide information
is based on this cycle.

URBOZONE™

Time* (mins.)

w/o Options

Typ ic al ** Max

Light 75 139

Medium 86 149

Heavy 115 163

Light to Medium 93 144

Heavy/

Baked-On

Light 84 152

Medium 99 167

Heavy 110 163

105 153

Water

Usage

Gallons

(Liters)

4.32

(16.35)

5.58

(21.1)

5.58-7.47

(21.1-28.28)

6.93

(26.24)

6.93-7.83

(26.24-29.64)

3.95

(14.95)

4.13

(15.6)

6.81-7.83

(25.78-29.64)

China Gentle

Provides a light wash and gentle dry for delicate items
such as china and crystal.

Quick Rinse

A 10-minute rinse for reducing food odor and keeping
food residue from drying. Do not use detergent. Use
this rinse cycle for rinsing dishes, glasses, and
silverware that will not be washed right away.

*Adding options will add time to the cycle. See options information section.

**This is the approximate cycle time obtained with 120°F (49°C) hot water available at the dishwasher. Increase in time

results from low temperature of the incoming water.

14

Light 59 122

Medium 72 131

Heavy 86 145

All soil levels 10 10

4.59

(17.38)

5.85-6.75

(22.14-25.55

5.85-6.75

(22.14-25.55

1.8

(6.81)

Options

TURBOZONE™ option

Blasts into every corner to eliminate
the need for soaking and scrubbing
of dirty, baked-on dishes. For your
toughest items, use the
T

URBOZONE™ option with the Pots

Pans cycle. See loading information.

Hi Temp

Raises the main wash temperature
to improve cleaning. When used
with the Normal Wash cycle this will
provide a little extra tough cleaning
capability, but not as much as the
Pots Pans cycle.

Sani Rinse

This high temperature option
sanitizes your dishes and glassware
in accordance with National
Sanitation Foundation (NSF)/ANSI
Standard 184 for Residential
Dishwashers. Certified residential
dishwashers are not intended for
licensed food establishments. The
green sanitized light indicates that
the Sani Rinse option was
successfully completed.

Can be

selected with

SmartWash

Pots Pans

Normal Wash

SmartWash

Pots Pans

Normal Wash

SmartWash

Pots Pans

Normal Wash

What it does

Directs cleaning power

®

of the dishwasher to
the TURBOZONE™ area
during certain times in
the wash cycle.

®

Raises the main wash
temperature from 105°F
(41°C) to 145°F (63°C).

Increases the main

®

wash temperature from
105°F (41°C) to 120°F
(49°C) and the final
rinse from 140°F (60°C)
to 155°F (68°C).

Added time to cycle Added

Water

Typ ic al Max

20 30

10 20

25 35

Gallons

(Liters)

0 - 2.8

(0 - 10.6)

0 - 2.8

(0 - 10.6

0 - 2.8

(0 - 10.6)

†

Heated Dry

Turns the heat element on after the
wash cycle is completed. Use rinse
aid with or without the Heated Dry
option for best drying results.
Plastic items are less likely to

Available with

any cycle

except

Quick Rinse

Turns the heat element
on at the end of the
wash cycle.

26 26 0

deform when loaded in the top dish
rack.

†

The maximum additional water used for any combination of options is 2.1 gal. (7.9 L).

Delay Hours

Use this option to run your dishwasher during off-peak hours. Local utililty providers recommend using energy during
off-peak hours when possible. Be sure to close the door and press START/RESUME after adding items.

To delay the start

1. Select a wash cycle and options.

2. Press the delay button to choose the number of hours to be delayed.

3. Press START/RESUME. The dishwasher starts in the selected number of hours.
NOTE: Anytime the door is opened (such as, to add a dish), the START/RESUME button must be pressed again to

resume the delay countdown.

15

Control Lock Option

Use the Control Lock option to avoid unintended use of the dishwasher between cycles. When LOCK ON is lit, all
buttons are disabled. The dishwasher door can still be opened/closed while the controls are locked.

To turn on the Lock

Press and hold HEATED DRY for 3 seconds. LOCK ON will light up. If you press any pad while your dishwasher is
locked, the light flashes 3 times.

NOTE: The dishwasher cannot run if the control is locked.
To turn off the Lock

Press and hold HEATED DRY for 3 seconds. The light turns off.

Canceling A Cycle

1. Press CANCEL/DRAIN. The Cancel/Drain light will light up.

2. The dishwasher starts a 2-minute drain (if needed). Let the dishwasher drain completely. The light turns off after

2 minutes. The door must be closed for the dishwasher to drain.

Changing A Cycle After Dishwasher Is Started

You can interrupt a cycle and restart your dishwasher from the beginning using the following procedure.

1. Open the door slightly to stop the cycle. Wait for the spraying action to stop then open the door completely.

2. Check that detergent dispenser cover is still closed. If cover is open, you will need to refill the detergent dispenser

before restarting your new cycle.

3. Press CANCEL/DRAIN twice to reset the control.

4. Select new cycles and options.

5. Firmly close the door and press START/RESUME.

Adding A Dish After Dishwasher Is Started

1. Open the door slightly to stop the cycle. Wait for the spraying action to stop, then open the door completely.

2. Check whether the detergent dispenser cover is still closed. If it is open, the wash cycle has already started and

adding a dish is not recommended.

3. If detergent has not yet been used (detergent dispenser cover is closed), you may add a dish.

4. Firmly close the door and press START/RESUME.

Dishwasher Efficiency Tips

Hot water dissolves and activates the dishwasher detergent. Hot water also dissolves grease on dishes and helps glasses
dry spot-free. For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Loads may not
wash as well if the water temperature is too low.

Additional efficiency tips

■ To save water, energy and time, only scrape dishes. Do not rinse dishes before putting them into the dishwasher.

■ Use a delay feature to run your dishwasher during off-peak hours. Local utility providers recommend avoiding heavy

usage of energy at certain times of day.

■ During the summer, run your dishwasher at night. This reduces daytime heat buildup in the kitchen.

■ Use a rinse aid to improve drying.

16

WASHING SPECIAL ITEMS

If you have doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.

Material Dishwasher Safe? Comments

Aluminum Yes High water temperature and detergents can affect finish of

anodized aluminum.

Disposable Aluminum No Do not wash disposable aluminum pans in the dishwasher. These

might shift during washing and transfer black marks to dishes and
other items.

Bottles and Cans No Wash bottles and cans by hand. Labels attached with glue can

loosen and clog the wash system and reduce washing
performance.

Cast Iron No Seasoning will be removed and then will rust.

China/Stoneware Yes Always check manufacturer’s recommendations before washing.

Antique, hand-painted, or over-the-glaze patterns may fade. Gold
leaf can discolor or fade.

Crystal Yes Always check manufacturer’s recommendations before washing.

Some types of leaded crystal can etch with repeated washing.

Gold No Gold-colored flatware will discolor.

Glass Yes Milk glass material yellows with repeated dishwasher washing.

Hollow-Handle Knives No Handles of some knives are attached to the blade with adhesives

which can loosen if washed in the dishwasher.

Pewter, Brass, Bronze,
and Copper

Disposable Plastics No Cannot withstand high water temperatures and detergents.

Plastics Yes Always check manufacturer’s recommendations before washing.

Stainless Steel Yes Run a rinse cycle if not washing immediately. Prolonged contact

Sterling Silver or Silver
Plate

Tin No Not recommended.

Wooden Ware No Wash by hand. Always check manufacturer’s instructions before

No High water temperatures and detergent can discolor or pit the

finish.

Plastic items may vary in their ability to withstand high
temperatures and detergents. It is recommended that lightweight
items such as lids and butter dishes be placed in the upper rack
only. Sturdy items such as coolers and high-chair trays may be
placed in the lower rack. When washing plastic items in the lower
rack, it is recommended not to use the Heated Dry option.

with food containing salt, vinegar, milk products, or fruit juice can
damage finish.

Yes Run a rinse cycle if not washing immediately. Prolonged contact

with food containing salt, acid, or sulfide (eggs, mayonnaise, and
seafood) can damage finish.

washing. Untreated wood can warp, crack, or lose its finish.

17

Cleaning the exterior

DISHWASHER CARE

Cleaning

In most cases, regular use of a soft, damp cloth or sponge and a mild
detergent is all that is necessary to keep the outside of your dishwasher
looking nice and clean. If your dishwasher has a stainless steel exterior, a
stainless steel cleaner is recommended.

Cleaning the interior

Hard water minerals can cause a white film to build up on the inside surfaces,
especially just beneath the door area.

Do not clean the dishwasher interior until it has cooled. You may want to wear
rubber gloves. Do not use any type of cleanser other than dishwasher
detergent because it may cause foaming or sudsing.

To clean interior

Make a paste with powdered dishwasher detergent on a damp sponge and
clean.

OR

Use liquid automatic dishwasher detergent and clean with a damp sponge.

OR

See the vinegar rinse procedure in “Spotting and filming on dishes” in
“Troubleshooting” section.

NOTE: Run a normal cycle with dishwasher detergent after cleaning the
interior.

Drain Air Gap

Some state or local plumbing codes require the addition of a drain air gap
between a built-in dishwasher and the home drain system. Check the drain air
gap when your dishwasher is not draining well.

The drain air gap is usually located on top of the sink or countertop near the
dishwasher. To order a drain air gap, please call 1-800-4-MY-HOME
Part Number 300096.

NOTE: The drain air gap is an external plumbing device that is not part of your
dishwasher. The warranty provided with your dishwasher does not cover
service costs directly associated with the cleaning or repair of the external
drain air gap.

®

. Ask for

To clean the drain air gap

Storing for the summer

Storing for the winter

18

Clean the drain air gap periodically to ensure proper drainage of your
dishwasher. With most types, you lift off the chrome cover. Unscrew the plastic
cap. Then check for any soil buildup. Clean if necessary.

Storing

If your dishwasher is not in use during the summer months, turn off the water
supply and power supply to the dishwasher.

Avoid possible water damage to your home and dishwasher due to freezing
water lines. If your dishwasher is left in a seasonal dwelling or could be
exposed to near freezing temperatures, have your dishwasher winterized by
authorized service personnel.

TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Dishwasher is not operating properly

■ Dishwasher does not run or stops during a cycle

Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycles and

Options Information” section.
Is there power to the dishwasher? Has a household

fuse blown, or has a circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem
continues, call an electrician.

Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it
does not restart, call for service.

Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for

several seconds during the wash cycle.

■ START/RESUME light is flashing

Was the door opened during the cycle, or was the
power interrupted? The Start/Resume light will flash
when the door is opened during a cycle, or may flash if
the power is interrupted. Press START/RESUME to
resume the cycle. Make sure the door is fully closed
and latched.

NOTE: On top control models, if the door is not closed
within 3 seconds of pressing Start/Resume, press
START/RESUME again.

■ Clean light is flashing

Call 1-800-4-MY-HOME for service.

■ Dishwasher will not fill

Be sure the water supply is turned on the to the
dishwasher. (This is very important following the new
installation of your dishwasher.)

Is the overfill protection float able to move up and
down freely? Press down to release.

■ Dishwasher seems to run too long

When selecting cycles that are more energy efficient
and use less water, the duration of the cycle typically
will be as long as 3 hours.

Some options will add time to the cycle. See “Cycles
and Options Infromation” section. The Heated Dry
option adds ½ hour.

Run the hot water at a faucet close to the dishwasher
before starting the cycle.

Is the water supplied to the dishwasher hot enough?
The dishwasher runs longer while heating water. To
avoid longer delays while the dishwasher heats water
that is too cool, make sure that the water is 120°F
(49°C) as it enters the dishwasher. Refer to the
“Dishwasher Efficiency Tips” section.

A delay automatically occurs in some wash and rinse
cycles until the water reaches the proper temperature.

■ Water remains in the dishwasher

Is the cycle complete?
Was the disposer knockout plug removed during

installation? (See “Install the drain hose” section in the
Installation Instructions.)

■ Detergent remains in the covered section of the

dispenser

Check for items such as cookie sheets, cutting boards,
or large containers that may be blocking the detergent
dispenser from opening properly.

Be sure the cycle has finished (green light is on). If it
has not finished, you will need to resume the cycle by
pressing START/RESUME and closing the door within
3seconds.

Is the detergent lump-free? Replace detergent if
necessary.

Is the bottom rack installed properly with the bumpers
(on some models) in the front? Refer to the “Parts and
Features” section. Reinstall the rack if necessary.

■ White residue on the front of the access panel

Was too much detergent used? Refer to the
“Detergent” section.

Is the brand of detergent making excess foam? Try a
different brand to reduce foaming and eliminate
buildup.

■ Odor in the dishwasher

Are dishes washed only every 2 or 3 days? Run a rinse
cycle once or twice a day until you have a full load.

Does the dishwasher have a new plastic smell? Run a
vinegar rinse as described in the section “Spotting and
filming on dishes.”

■ Condensation on the kitchen counter (built-in

models)

Is the dishwasher aligned with the countertop?
Moisture from the vent in the dishwasher console can
form on the counter. Refer to the Installation
Instructions for more information.

■ Bottom rack does not fully slide into the dishwasher

Check to see if items loaded for T

URBOZONE™ wash

option have shifted. Reload to keep items from
interfering with spray jets or spray arm. (See “Bottom
Rack Loading” section.)

Dishes are not completely clean

■ Food soil left on the dishes

Is the dishwasher loaded correctly? Refer to the
“Loading” section.

Is the water temperature too low? For best
dishwashing results, water should be 120°F (49°C) as it
enters the dishwasher. Refer to the “Dishwasher
Efficiency Tips” section.

19

Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil
and/or hard water generally require extra detergent.

Do you have hard water? You may need to increase the
amount of detergent you are using. Refer to the
“Detergent” section. Also, you may need to switch to a
detergent with a phosphorus content of 8.7%.

Is detergent caked in dispenser? Use fresh detergent
only. Do not allow detergent to sit for several hours in a
wet dispenser. Clean dispenser when caked detergent
is present.

Is the wash system clogged by labels from bottles and
cans? Be sure to remove all labels from bottles and
cans before washing.

Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be
20 to 120 psi (138 to 828 kPa) for proper dishwasher
fill. If you have questions about your water pressure,
call a licensed, qualified plumber.

Are high suds slowing the wash arm? Do not use soap
or laundry detergents. Use recommended dishwasher
detergents only.

■ Dishes in the TURBOZONE™ wash area are not clean

Are the dishes loaded to face the T

URBOZONE™ spray

jets? Load soiled dish surfaces to face the back of the
dishwasher toward the TURBOZONE™ spray jets. Tilt the
dishes toward the back so water can drain from
surfaces, and the lower spray arm can wash the item
from below.

NOTE: Loaded items may shift when dish racks are
pushed into the dishwasher. Make sure dishes do not
interfere with the spray arms, water feed tube, or
T

URBOZONE™ spray jets.

Are items loaded so they do not overlap? Load items
only one row deep without any overlap so that the
T

URBOZONE™ spray jets can reach all surfaces.

Are the T

URBOZONE™ spray jets free to rotate? Make

sure that no loaded items are interfering with the spray
jets’ rotation.

Spots and stains on dishes

■ Spotting and filming on dishes

Is your water hard or is there a high mineral content in
your water? Conditioning the final rinse water with a
liquid rinse aid helps eliminate spotting and filming.
Keep the rinse aid dispenser filled.

Is the water temperature too low? For best
dishwashing results, water should be 120°F (49°C) as it
enters the dishwasher. Refer to the “Dishwasher
Efficiency Tips” section.

Did you use the correct amount of effective detergent?
Use recommended dishwasher detergents only. Refer
to the “Detergent” section. Detergent must be fresh to
be effective. Store detergent in a cool, dry area. Heavy
soil and/or hard water generally require extra detergent.

Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be
20 to 120 psi (138 to 828 kPa) for proper dishwasher
fill. If you have questions about your water pressure,
call a licensed, qualified plumber.

NOTE: To remove spots and film from dishes, try a
white vinegar rinse. This procedure is intended for
occasional use only. Vinegar is an acid, and using it too
often could damage your dishwasher.

1. Wash and rinse dishes. Use an air-dry or an energy

saving dry option. Remove all silverware or metal
items.

2. Put 2 cups (500 mL) white vinegar in a glass or

dishwasher-safe measuring cup on the bottom
rack.

3. Run the dishwasher through a complete washing

cycle using an air-dry option. Do not use detergent.
Vinegar will mix with the wash water.

■ Silica film or etching (silica film is a milky, rainbow-

colored deposit; etching is a cloudy film)

Sometimes there is a water/chemical reaction with
certain types of glassware. This is usually caused by
some combination of soft or softened water, alkaline
washing solutions, insufficient rinsing, overloading the
dishwasher, and the heat of drying. It might not be
possible to avoid the problem, except by hand
washing.

To slow this process use a minimum amount of
detergent per load. Refer to the “Detergent” section.
Use a liquid rinse aid and underload the dishwasher to
allow thorough rinsing. Silica film and etching are
permanent and cannot be removed. Do not use heated
drying.

■ White spots on cookware with nonstick finish

Has the dishwasher detergent removed cookware
seasoning? Reseason cookware after washing in the
dishwasher.

■ Brown stains on dishes and dishwasher interior

Does your water have high iron content? Rewash
dishes using 1-3 tsp (5-15 mL) of citric acid crystals
added to the covered section of the detergent
dispenser. Do not use detergent. Follow with a Normal
wash cycle with detergent. If treatment is needed more
often than every other month, the installation of an iron
removal unit is recommended.

■ Black or gray marks on dishes

Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the
dishwasher and cause marking. Hand wash these
items. Remove aluminum markings by using a mild
abrasive cleaner.

■ Orange stains on plastic dishes or dishwasher

interior

Are large amounts of tomato-based foods on dishes
placed in the dishwasher? Stains gradually fade over
time. Regular use of heated drying will slow fading.
Stains will not affect dishwasher performance. Regular
use of a rinse cycle and an air-dry or energy-saving dry
option will reduce the likelihood of staining.

20

Dishes do not dry completely

■ Dishes are not dry

Use a rinse aid along with the Heated Dry option is
needed for proper drying.

Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the “Loading”
section. Use a liquid rinse aid to speed drying.

Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty? Refer to the “Rinse

Aid” section.
Did you use an air-dry option? Use a heated drying

option for dryer dishes.

Dishes are damaged during a cycle

■ Chipping of dishes

Did you load the dishwasher properly? Load the dishes
and glasses so they are stable and do not strike
together from washing action. Minimize chipping by
moving the rack in and out slowly.

NOTE: Antiques, feather-edged crystal, and similar
types of china and glassware might be too delicate for
automatic dishwashing. Wash by hand.

Noises

■ Grinding, grating, crunching or buzzing sounds

A hard object has entered the wash module (on some
models). When the object is ground up, the sound
should stop. If the noise persists after a complete
cycle, call for service.

Dishwasher exterior is dirty or marked

■ Marks, smudges or residue on dishwasher exterior

Did you clean the dishwasher with a mild detergent and
cloth or use a stainless steel cleaner on models with a
stainless steel exterior? In most cases, regular use of a
soft, damp cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher looking fresh and clean. If your dishwasher
has a stainless steel exterior, a stainless steel cleaner is
recommended.

21