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Use & Care Guide
Manual de uso y cuidado
Guide d_utilisation et d_entretien
English / Espafiol / Fran_ais
Model/Modelo/Mod_le: 106.4673 _
I(enmore
,,:,:::color numbe_, n@nero de colo_, le num@o de M couleu_
P/N W10800137A
Sears Brands Management Corporation
Hoffman Estates, IL, U.S.A. 60179
www.kenmore.com
@
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
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TABLE OF CONTENTS
PROTECTION AGREEMENTS ........................................................ 2
WARRANTY .................................................................................. 3
REFRIGERATOR SAFETY .............................................................. 4
INSTALLATION INSTRUCTIONS ................................................... 5
Unpack the Refrigerator ....................................................................... 5
Location Requirements ........................................................................... 5
Remove and Replace Refrigerator Doors and Drawer Front ......... 6
Electrical Requirements ......................................................................... 9
Water Supply Requirements ................................................................ 9
Connect the Water Supply ................................................................... 9
Handle Installation and Removal ........................................................ 11
Door Closing and Door Alignment ..................................................... 12
FILTERS AND ACCESSORIES ....................................................... 12
Install CleanFIow TM Air Filter ............................................................... 12
Install Crisperl(eeper TM Produce Preserver ....................................... 13
Accessories .............................................................................................. 14
REFRIGERATOR USE ................................................................... 14.
Opening and Closing Doors ................................................................ 14 JNDICE ........................................................................................ 26
Using the Controls ................................................................................. 14 TABLE DES MATII:RES ................................................................. 52
REFRIGERATOR FEATURES .......................................................... 16
Refrigerator Shelves ............................................................................. 16
Pantry Drawer ....................................................................................... 16
Crisper ..................................................................................................... 17
DOOR FEATURES ......................................................................... 17
Condiment Bins ...................................................................................... 17
Fresh Bin.................................................................................................. 17
Half-Height Bin...................................................................................... 18
Ice Maker ............................................................................................... 18
REFRIGERATOR CARE ................................................................. 18
Cleaning .................................................................................................. 18
Changing the Light Bulbs ..................................................................... 19
Power Interruptions ............................................................................... 19
Vacation and Moving Care ................................................................ 19
PROBLEM SOLVER ...................................................................... 20
SERVICE NUMBERS .................................................. BACK COVER
PROTECTION AGREEMENTS
Master Protection Agreements
Congratu/ations on making a smart purchase. Your new I(enmore _
product is designed and manufactured for years of dependable
operation. But llke all products, it may require preventive
maintenance or repair from time to time. That's when having a
Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here's what the Agreement _ includes:
Parts and labor not just for repairing defects, but to help keep
products operating properly under normal use. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage - real protection.
I/Expert service by a force of more than 10,000 authorized Sears
service technicians, which means someone you can trust will be
working on your product.
I/Unlimited service calls and nationwide service, as often as you
want us, whenever you want us.
"No-lemon" guarantee - replacement of your covered product
if four or more product failures occur within twelve months.
Product replacement if your covered product can't be fixed.
Annual Preventive Maintenance Check at your request - no
extra charge.
Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of
us as a "talking owner's manual."
I/Power surge protection against electrical damage due to power
fluctuations.
I/$250 Food Loss Protection annually for any food spoilage that
is the result of mechanical failure of any covered refrigerator or
freezer.
I/Rental reimbursement if repair of your covered product takes
longer than promised.
I/25% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
*Coverage in Canada varies on some items. For full details call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. call 1-844-553-6667, and in Canada call 1-800-469-4663.
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I(ENMORE APPLIANCE WARRANTY
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted
against defects in material or workmanship when it is correctly
installed, operated and maintained according to all supplied
instructions.
WITH PROOF OF SALE, a defective appliance will receive free
repair or replacement at option of seller.
For warranty coverage details about obtaining free repair or
replacement, visit www.kenmore.com/warranty.
This warranty applies for only 90 DAYS from the sale date in the
United States, and is void in Canada, if this appliance is ever used
for other than private household purposes.
This warranty covers ONLY defects in material and workmanship,
and will NOT pay for:
1. Expendable items that can wear out from normal use, including
but not limited to filters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to
instruct the user in correct appliance installation, operation and
maintenance.
3. Service calls to correct appliance installation not performed by
Sears authorized service agents, or to repair problems with
house fuses, circuit breakers, house wiring, and plumbing or gas
supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from
installation not performed by Sears authorized service agents,
including installation that was not in accord with electrical, gas
or plumbing codes.
5. Damage to or failure of this appliance, including discoloration
or surface rust, if it is not correctly operated and maintained
according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration
or surface rust, resulting from accident, alteration, abuse, misuse
or use for other than its intended purpose.
Z Damage to or failure of this appliance, including discoloration
or surface rust, caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all
instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this appliance.
9. Service to an appliance if the model and serial plate is missing,
altered, or cannot easily be determined to have the
appropriate certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty
shall be product repair or replacement as provided herein. Implied
warranties, including warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest period
allowed by law. Seller shall not be liable for incidental or
consequential damages. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential damages,
or limitations on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may not
apply to you.
This warranty applies only while this appliance is used in the United
States or Canada*.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
*In-home repair service is not available in all Canadian geographical
areas, nor will this warranty cover user or servicer travel and
transportation expenses if this product is located in a remote area (as
defined by Sears Canada Inc.) where an authorized servicer is not
available.
Sears Brands Management Corporation
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
PRODUCT RECORD
Record your complete model number, serial number, and purchase
date. You can find this information on the model and serial number
label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning your
appliance.
Model number
Serial number
Purchase date
Save these instructions and your sales receipt for future reference.
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REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
[] Plug into a grounded 3 prong outlet.
[] Do not remove ground prong.
[] Do not use an adapter.
[] Do not use an extension cord.
[] Disconnect power before servicing.
[] Replace all parts and panels before operating.
[] Remove doors from your old refrigerator.
SAVE THESE INSTRUCTIONS
[] Use nonflammable cleaner.
[] Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
[] Use two or more people to move and install refrigerator.
[] Disconnect power before installing ice maker (on ice maker
kit ready models only).
[] Use a sturdy glass when dispensing ice (on some models).
[] Do not hit the refrigerator glass doors (on some models).
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
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Proper Disposal ofYour Old Refrigerator
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous -
even if they will sit for "just a few days." If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily climb
inside.
• Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For more
information, see "Refrigerator Safety."
• Dispose of/recycle all packaging materials.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
"walk" the refrigerator when trying to move it, as floor
damage could occur.
Clean Before Using
After you remove all of the packaging materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
"Refrigerator Care."
important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
INSTALLATION INSTRUCTIONS
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
Remove tape and glue residue from surfaces before turning on
the refrigerator. Rub a small amount of liquid dish soap over
the adhesive with your fingers. Wipe with warm water and dry.
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for a
//2" (1.25 cm) of space on each side and at the top. Allow for a
1" (2.54 cm) space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 2" (5.08 cm) minimum space between the refrigerator and
wall to allow the door to swing open.
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NOTE:Thisrefrigeratorisintendedforuseinalocationwherethe
temperaturerangesfromaminimumof55°F(13°C)toamaximum
of110°F(43°C).Thepreferredroomtemperaturerangefor
optimumperformance,whichreduceselectricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F (32°C).
It is recommended that you do not install the refrigerator near a
heat source, such as an oven or radiator.
/
Remove Doors and Hinges
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
1/2"(1.25 cm)
I
[ ]
2" (5.08 cm)
Depending on the width of your door opening, it may be necessary
to remove the refrigerator doors to move the refrigerator into your
home.
IMPORTANT:
If the refrigerator was previously installed and you are moving
it out of the home, before you begin, turn the refrigerator
control OFF, and unplug the refrigerator or disconnect power.
Remove food and any adjustable door or utility bins from
doors.
Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet. Provide additional support for the
refrigerator door while the hinges are being removed. Do not
depend on the door gasket magnets to hold the door in place
while you are working.
All graphics referenced in the following instructions are
included later in this section after "Final Steps."
TOOLS NEEDED: 716, 78 , and 1/4" Hex-head socket wrenches,
#2 Phillips screwdriver, and a Flat-blade screwdriver.
5/ " 3/,"
\
1. Unplug refrigerator or disconnect power.
2. Remove the base grille. Grasp the grille firmly and pull it
toward you.
3. Starting with the right-hand side door, remove the parts for the
top hinge as shown in Top Hinge graphic. Lift the refrigerator
door from the bottom hinge pin.
4. Remove the hinge pin cover from the bottom hinge pin and
keep it for later use. See Bottom Hinge graphic.
5. Remove top hinge cover from left-hand side refrigerator door.
6. Remove the parts for the top hinge as shown in Top Hinge
graphic. Lift the left-hand side door from the bottom hinge pin.
NOTE: On some models, remove the hinge pin cover from the
bottom hinge pin and keep it for later use. See Bottom Hinge
graphic.
Replace Doors and Hinges
1.
Assemble the parts for the top hinges as shown in Top Hinge
graphic. Do not tighten the screws completely.
2.
Replace the parts for the bottom hinge as shown in Bottom
Hinge graphic. Tighten screws. Replace the refrigerator door.
NOTE: Provide additional support for the refrigerator door
while the hinges are being moved. Do not depend on the door
gasket magnets to hold the door in place while you are
working.
3.
Align the door so that the bottom of the refrigerator doors
align evenly with the top of the freezer drawer. Tighten all
screws.
4. Replace the top hinge covers.
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RemoveandReplaceFreezerDrawerFront
IMPORTANT: Two people may be required to remove and replace
the freezer drawer. Graphics are included later in this section.
To remove drawer front:
1.
Open the freezer drawer to full extension.
2.
Loosen the four screws attaching the drawer glides to the
drawer front. See Drawer Front Removal graphic.
NOTE: Loosen screws three to four turns. Keep the screws in the
drawer front.
3. Lift drawer front upward and off the screws. See Drawer Front
Removal graphic.
4. The refrigerator leveling/roller assembly protrudes from each
side of the cabinet base. Remove the three screws attaching
each assembly, and remove the assemblies. See Refrigerator
Leveling/Roller Assembly graphic.
To replace drawer front:
1. Align the leveling/roller assembly with the holes on each side
of the refrigerator cabinet. Using the screws removed, reinstall
the assemblies to the cabinet base. Tighten the screws
completely.
2. Slide the drawer glides out of the freezer compartment. Insert
the screws in the top of the drawer front into the slots in the
drawer brackets. See Drawer Front Replacement graphic.
3. Pull the drawer brackets toward you to position the two screws
in the bottom of the drawer front into the brackets and
completely tighten the four screws. See Drawer Front
Replacement graphic.
4. Replace the base grille.
• Pull open the freezer drawer.
• Align the three clips on the back of the base grille with the
three tabs at the base of the refrigerator.
• Push the base grille in toward the refrigerator until it is
firmly in place.
Final Steps
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
2. Return all removable parts to doors and drawer and food to
refrigerator and freezer.
A. Tab
B. Clip
A
B
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Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Top Hinges
D
A. Hinge Cover Screw
B. Top Hinge Cover
C. 5/16"Hex-Head Hinge Screws
D. Top Hinge
Bottom Hinges
A
B
C
A. Hinge Pin Cover
B. Bottom Hinge
C. Hinge Screws
Leveling/Roller Assembly
A. Assembly Screws
A. Loosen 4 Door Bracket Screws
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Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded electrical
supply is required. It is recommended that a separate circuit
serving only your refrigerator and approved accessories be
provided. Use an outlet that cannot be turned off by a switch.
Do not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn OFF Cooling, and then disconnect the
refrigerator from the electrical source. When you have finished,
reconnect the refrigerator to the electrical source and turn ON
Cooling. See "Using the Controls."
A cold water supply with water pressure between 30 and 120 psi
(207 and 827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, call a
licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of
a reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis system
needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than 40
to 60 psi (276 to 414 kPa):
• Check to see whether the sediment filter in the reverse osmosis
system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to refill
after heavy usage. The tank capacity could be too low to keep
up with the requirements of the refrigerator.
• If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse osmosis
system. Remove the water filter. See "Water Filtration System."
Read all directions before you begin.
IMPORTANT:
• If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
Tools Needed
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed here.
• Flat-blade screwdriver • 1/4"nut driver
• 7,_6" and 1/2" open-end or two • 1/4" drill bit
adjustable wrenches
• Cordless drill
NOTE: Your refrigerator dealer has a kit available with a
1/4" (6.35 mm) saddle-type shutoff valve, a union, and copper
tubing. Before purchasing, make sure a saddle-type valve complies
with your local plumbing codes. Do not use a piercing-type or
3,_6" (4.76 mm) saddle valve which reduces water flow and clogs
more easily.
Connect to Water Line
Style I
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a 1/2" to 11/4'' (1.25 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
• Make sure it is a cold water pipe.
• Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure from
the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use 1/4"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5. Using a cordless drill, drill a 1/4" hole in the cold water pipe you
have selected.
.......J_ ....
.......... A
G
\_ ..........C
,4. Cold water pipe E. Compression sleeve
B. Pipe clamp F. Shutoff valve
C. Copper tubing G. Packing nut
D. Compression nut
6.
Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the 1/4" (6.35 mm)
drilled hole in the water pipe and that the washer is under the
pipe clamp. Tighten the packing nut. Tighten the pipe clamp
screws slowly and evenly so washer makes a watertight seal.
Do not overtighten or you may crush the copper tubing.
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7. Slipthecompressionsleeveandcompressionnutontothe
coppertubingasshown.Inserttheendofthetubingintothe
outletendsquarelyasfarasitwillgo.Screwcompressionnut
ontooutletendwithadjustablewrench.Donotovertighten.
8. Placethefreeendofthetubinginacontainerorsink,andturn
ONthemainwatersupply.Flushthetubinguntilwaterisclear.
TurnOFFtheshutoffvalveonthewaterpipe.Coilthecopper
tubing.
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the black nylon plug from the gray water
tube on the rear of the refrigerator.
3. Thread the provided nut onto the water valve as shown.
NOTE: Tighten the nut by hand. Then tighten it with a wrench
two more turns. Do not overtighten.
6.
On models with ice makers, the ice maker is equipped with a
built-in water strainer. If your water conditions require a second
water strainer, install it in the 1/4" (6.35 mm) water line at either
tube connection. Obtain a water strainer from your nearest
appliance dealer.
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the black nylon plug from the gray water
tube on the rear of the refrigerator.
3. If the gray water tube supplied with the refrigerator is not long
enough, a 1/4" x 1/4" (6.35 mm x 6.35 mm) coupling is needed in
order to connect the water tubing to an existing household
water line. Thread the provided nut onto the coupling on the
end of the copper tubing.
NOTE: Tighten the nut by hand. Then tighten it with a wrench
two more turns. Do not overtighten.
/ ii
,4. Bulb
B. Nut (provided]
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
connections at the valve) that leak.
Connect to Refrigerator
Style 1
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtig hten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including connections
at the valve) or nuts that leak.
A
B
-- C
A
B
A B C D E F G
A. Refrigerator water tubing
B. Nut (provided]
C. Bulb
D. Coupling (provided]
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
connections at the valve) that leak.
Complete the Installation
E Ferrule (purchased]
F, Nut (purchased]
G. Household water line
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTES:
• Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced. Allow 3 days to completely
A. Tube c/amp D. Compression nut
B. Tube c/amp screw E. Valve inlet
C. Copper tubing
10
fill ice container.
• For models with a water dispenser, flush the water system. See
"Water Dispenser."
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Install Drawer Handle
Parts Included: Refrigerator door handles (2),
Freezer drawer handle (1)
Tools Needed: 1/8" Hex key wrench
Install Door Handles
NOTE: Handle mounting setscrews are preinstalled inside the
handle.
1.
Remove the handles from the packaging inside the refrigerator.
2.
Open a refrigerator door. On the opposite door, place the
handle on the shoulder screws with the setscrews facing the
adjacent door.
A
_B
1. With the freezer drawer closed, place the handle on the
shoulder screws with the setscrews facing down toward the
floor.
B
A. Shoulder screw
B. Setscrews inside the handle
2. Firmly push the handle toward the drawer until the handle base
is flush against the drawer.
3. Insert the short end of the hex key into the left-hand hole and
slightly rotate the hex key until it is engaged in the setscrew.
I
A, Shoulder screws
B. Setscrews inside the handle
3. Firmly push the handle toward the door until the handle base is
flush against the door.
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
5.
Using a clockwise motion tighten the setscrew just until it begins
to contact the shoulder screw. Do not fully tighten.
6.
Repeat steps 4 and 5 to fasten the lower setscrew.
7.
Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
8.
Repeat steps 2 through 6 to install the other handle onto the
adjacent refrigerator door.
4. Using a left to right motion tighten the setscrew a quarter-turn
at a time. Repeat until the screw feels tight.
5. Repeat steps 3 and 4 to fasten the right-hand setscrew to the
shoulder screw.
6.
Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
7. Save the hex key and all instructions.
Remove the Handles
While holding the handle, insert the short end of the hex key
into a setscrew hole and slightly rotate the hex key until it is
engaged in the setscrew.
2.
Using a right to left motion loosen the setscrew a quarter-turn
at a time.
3.
Repeat steps 1 and 2 for the other setscrew. Slowly pull the
handle away from the door or drawer.
4.
If necessary, use a Phillips screwdriver to remove the shoulder
screws from the door.
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IMPORTANT: To comply with American Disabilities Act (ADA)
guidelines, fully retract the rollers into the cabinet to lower the
refrigerator.
Door Closing
The base grille covers the leveling screws and roller assemblies
located at the bottom of the refrigerator cabinet below the freezer
drawer. Before making adjustments, remove the base grille and
move the refrigerator to its final location.
1. Remove the base grille. Grasp the grille firmly and pull it
toward you.
2. Move the refrigerator to its final location.
NOTE: To allow the refrigerator to roll easier, raise the leveling
legs off the floor by turning the leveling screws
counterclockwise. The front rollers will be touching the floor.
3.
So the doors will close easier, use a 1/4" hex driver to turn both
leveling screws clockwise. This will raise the front of the
refrigerator tilting it slightly downward to the rear. Turn both
leveling screws the same amount.
NOTE: Having someone push against the top of the refrigerator
takes some weight off the leveling screws. This makes it easier
to turn the screws.
Push the base grille in toward the refrigerator until it is
firmly in place.
A. Tab
B. Clip
Door Alignment
If the space between the refrigerator doors and freezer drawer
looks uneven, you can adjust it using the following instructions:
1. Remove the top hinge cover.
2. Loosen the top hinge screws using a _6" socket or wrench.
3. Have someone hold the door in place or put a spacer between
the doors and drawer.
4. Tighten the top hinge screws once the door is in the desired
location.
5. Replace the top hinge cover.
A. leveling screw
B. Front roller
4.
Open both doors again to make sure they close as easily as you
like and that they stay closed. If not, tilt the refrigerator slightly
more to the rear by turning both leveling screws to the right. It
may take several more turns.
NOTE: To keep the refrigerator level, you should turn both
leveling screws the same amount.
5.
Replace the base grille.
• Pull open the freezer drawer.
• Align the three clips on the back of the base grille with the
three tabs at the base of the refrigerator.
FILTERSAND ACCESSORIES
The air filter reduces the buildup of odors. This helps to maintain a
cleaner environment inside the refrigerator.
On some models, your refrigerator's accessory packet includes an
air filter, which must be installed prior to use. On some models, the
air filter is already installed at the factory.
Installing the Air Filter
Install the air filter behind the vented door, located along the rear
interior wall of the refrigerator compartment.
1. Remove the air filter from its packaging.
NOTE: An air filter status indicator is included with the air filter.
The indicator is not needed for models that display the air filter
status on the control panel.
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2. Lift open the vented door.
3. Snap the filter into place.
Installing the ProducePreserver
Air Filter Status Indicator
The control panel displays the Air Filter status.
• GOOD - The air filter icon on the control lights up in BLUE.
• ORDER a replacement - The air filter icon on the control lights
up in YELLOW.
• REPLACE air filter - The air filter icon on the control lights up in
RED and "Replace Filter" will appear.
• EXPIRED - The air filter icon lights up in RED and "Replace
Filter" flashes on the control display.
After replacing the air filter, press and hold the AIR FILTER button
for 3 seconds. The filter icons will turn off. See "Using the Controls."
When the system is reset, the air filter icon will return to its BLUE
color and the words "Replace Filter" will disappear from the
display.
NOTE: At any filter status, pressing and holding the AIR FILTER
button for 3 seconds will reset the air filter status to Good and the
air filter icon will turn off.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months, or
when the status indicator air filter icon turns on and starts flashing
when the refrigerator door is opened.
To order a replacement air filter, contact us.
1. Remove the used air filter by squeezing in on the side tabs.
2. Install the new air filter and reset the status indicator using the
instructions in the previous section.
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AIDTREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
The produce preserver pouches should be installed in the housing,
located on the wall of one of the crisper drawers.
_-_,s_,,_ C_spet/eepe_ ,i_4 _ ,_,4 _%,_}_;_;,_p,,_e
The accessory packet includes 2 produce preserver pouches, which
should be installed in a crisper drawer prior to use.
NOTE: For best performance, always use two pouches.
The produce preserver absorbs ethylene, to slow the ripening
process of many produce items. As a result, certain produce items
will stay fresh longer.
Ethylene production and sensitivity varies depending on the type of
fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to hi, h amounts of ethylene.
Produces Ethylene
Sensitivity
to Ethylene
High
Meal.
Ve ry
Low
Broccoli
Lettuce
Spinach
Asparagus
Citrus fruit
Low High
Cantaloupe
Very
High
Apples
Pears
Remove the CrisperI<eeper TM Produce Preserver pouches from
the packaging.
'" S©@ {4s Sm@y
P se v_sdo/",::;_ss_A r_e_'tos
CAUTION CUJDADO
IRRITANT IRRITANTE
2.
Lift up on the housing to remove it from the mounting tab.
3.
Open the housing by pulling up and out on the back of the top
of the housing.
4.
Place both pouches inside the housing, then snap the housing
back together.
5.
Place the housing back on the mounting tab.
Low
Carrots
Grapes
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InstallingtheStatusIndicator
• When both doors are closed, the hinged seal automatically
forms a seal between the two doors.
The produce preserver comes with a status indicator, which should
be activated and installed at the same time the pouches are
installed.
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator until
the bubble pops, to activate the indicator.
3. Slide open the cap on the top of the produce preserver housing.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator's bubble has
not been popped.
Replacing the Produce Preserver
The disposable pouches should be replaced every 6 months, when
the status indicator has completely changed from white to red.
To order replacements, contact us.
1. Remove the used pouches from the produce preserver housing.
2. Remove the used status indicator.
3. Install the replacement pouches and status indicator using the
instructions in the previous sections.
A
A.H/nged seal
IMPORTANT:
• Wait 24 hours for your refrigerator to cool completely before
adding food. If you add food before the refrigerator has
cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature
controls to a colder than recommended setting will not cool the
compartments any faster.
• The recommended setting should be correct for normal
household refrigerator use. The controls are set correctly when
milk or juice is as cold as you like and when ice cream is firm.
• If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not blocked
before adjusting the controls.
Control Panel
Replacement Parts:
To order stainless steel cleaner or replacement filters, in the U.S.A.
call 1-844-553-6667, and in Canada call 1-800-469-4663. Ask for
the appropriate part number listed below or contact your
authorized Kenmore dealer.
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
REFRIGERATOR USE
There are two refrigerator compartment doors. The doors can be
opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door.
• When the left-hand refrigerator door is opened, the hinged
seal automatically folds inward so that it is out of the way.
Your refrigerator has an internal control panel, located at the top of
the refrigerator compartment.
off
l Replace Filter Cooling [_ "_l
Freezer Temp Air Filter Fast Cool Moisture Control Lock Fridge Temp
Temperature Control
For your convenience, the temperature control is preset at the
factory. When you first install your refrigerator, make sure the
control is still set to the recommended setting as shown.
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RecommendedSetting"3 Snowflakes"
Adjusting the Controls
If you need to adjust the temperature in either the refrigerator or
freezer compartment, use the settings listed in the following chart
as a guide.
• Press the TEMP button to display the desired number of
snowflakes from (1 snowflake [least cold] to all snowflakes
[coldest]).
NOTE: Except when starting the refrigerator, do not adjust the
control more than one setting at a time. Wait 24 hours between
adjustments for the temperature to stabilize.
CONDITION/REASON: ADJUSTMENT:
REFRIGERATOR too warm FRIDGE TEMP one more
snowflake
FREEZER too warm/too little ice FREEZER TEMP
snowflake
REFRIGERATOR too cold FRIDGE TEMP one less
snowflake
FREEZER too cold FREEZER one less
snowflake
one more
Additional Features
Door Open Alarm
• The Door Open icon lights up whenever either door is opened.
When either door is open for 5 minutes and cooling is on, an
alert tone will sound three times, and the Door Open icon will
flash seven times. This pattern will repeat every 2 minutes until
all the doors are closed properly. The feature then resets and
will reactivate when either door is left open again for
5 minutes.
NOTES:
To mute the audible alarm while keeping the doors open, such
as while cleaning the inside of the refrigerator, press any button
on the control panel. The alarm sound will be temporarily
turned off, but the Door Open icon will still be displayed on the
dispenser control panel.
• Both doors must be fully closed to turn off the Door Open icon.
Fast Cool
The Fast Cool feature assists during times of high refrigerator use,
full grocery loads or temporarily warm room temperatures.
• Press FAST COOL to set the freezer and refrigerator to the
coldest temperature settings. Press FAST COOL again to return
to the selected temperature set point.
NOTES:
The Fast Cool icon will be illuminated while the refrigerator
is in Fast Cool mode.
The Fast Cool feature will turn off automatically after
24 hours.
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
To turn cooling off, press and hold both the FAST COOL and
MOISTURE CONTROL buttons, at the same time, for 3 seconds.
When cooling is off, the Cooling Off icon will appear on the
display.
To turn cooling back on, press and hold both the FAST COOL
and MOISTURE CONTROL buttons, at the same time, for
3 seconds. When cooling is on, the Cooling Off icon will
disappear and the previously selected settings will be
displayed.
Moisture Control
The moisture control feature turns on a heater to help reduce
moisture on the door hinge seal. Use in humid environments or when
you notice moisture on the door hinge seal. The refrigerator uses
more energy when Moisture Control is on.
• To turn on the Moisture Control feature, press and hold
MOISTURE CONTROL for 3 seconds.
To turn off the Moisture Control feature, press and hold
MOISTURE CONTROL for 3 seconds.
Air Filter Status Light and Reset
The filter reset control allows you to restart the air filter status
tracking feature each time you replace the air filter. See "Install Air
Filter."
• Press and hold AIR FILTER for 3 seconds, to reset the air filter
status to Good. The air filter icon will turn blue.
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ControlPanelLock
The control panel can be locked to avoid unintentional changes to
the settings.
NOTE: The lock feature does not shut off power to the refrigerator.
It simply deactivates the controls.
• Press and hold LOCI< for 3 seconds to lock the controls. The
Lock icon will illuminate when the control panel is locked.
• Press and hold LOCI< for 3 seconds again to unlock the
controls.
REFRIGERATORFEATURES
To replace the foldaway shelf:
• Replace the foldaway section of the shelf by holding the front
of the shelf with one hand and pulling the center of the shelf
until the foldaway section is returned to its full shelf position.
NOTE: Your model may have some or all of these features.
important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
The shelves in your refrigerator are adjustable to match your
individual storage needs.
Glass Shelves
To remove a shelf:
1. Remove items from the shelf.
2. Slide the shelf straight out to the stop.
3. Depending on your model, lift the back or front of the shelf
past the stop. Pull the shelf out the rest of the way.
To replace a shelf:
1. Slide the back of the shelf into the track in the wall of the
cabinet.
2. Guide the front of the shelf into the shelf track. Be sure to slide
the shelf in all the way.
Pantry Drawer
To remove and replace the pantry drawer:
1. Slide pantry drawer out to the stop.
2. Lift front of pantry drawer with one hand while supporting
bottom of drawer with other hand. Slide drawer out the rest of
the way.
3. Replace the drawer by sliding it back in fully past the drawer
stop.
Pantry Drawer Cover
To remove and replace the pantry drawer cover:
1. Remove the pantry drawer.
2. From underneath, push up on the glass cover and pull it out.
3. Replace the pantry drawer cover by lowering it into place.
4. Replace the pantry drawer.
Pantry Drawer Control
The amount of air flowing through the pantry drawer affects the
temperature inside the drawer.
The airflow control is located on the left side of the pantry drawer.
To adjust the airflow:
• Colder - Slide the control forward, toward the front of the
pantry drawer. The airflow is open.
• Cold - Slide the control all the way toward the rear of the
pantry drawer. The airflow is closed, as shown.
Foldaway Shelf (on some models)
To retract the foldaway shelf:
• Retract the foldaway section of the shelf by holding the front of
the shelf with one hand and lifting up on the center front of the
shelf. Then push back and down on the shelf until it slides
beneath the back section of the shelf.
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DOOR FEATURES
CrisperDrawers
To remove and replace the crisper drawer:
1. Slide the crisper drawer straight out to the stop. Lift the front
and slide the drawer out the rest of the way.
2. Replace the drawer by sliding the drawer in fully past the stop.
Crisper Cover
To remove and replace the glass crisper cover:
1. Pull the glass straight out.
2. Replace the glass by pushing it straight in.
Crisper Humidify Control (on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of
fruits and vegetables with skins.
• Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store in
a loosely closed paper bag on a refrigerator shelf.
• Vegetables with skins: Place in plastic bag or plastic container
and store in crisper.
HIGH (closed) keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
• Leafy vegetables: Wash in cold water, drain and trim or tear
off bruised and discolored areas. Place in plastic bag or plastic
container and store in crisper.
NOTE: Your model may have some or all of these features.
To remove and replace the condiment bins:
1. Tilt the bin by pulling it outward.
2. Remove the bin by lifting it upward off the glides.
3. Replace the bin by sliding it back onto the glides and then push
it closed.
To remove and replace the fresh bin:
1.
Open the bin by grasping the top center lip of the bin and
tilting the bin outward.
2.
Remove the bin by grasping both sides of the bin and lifting the
bin upward off the glides.
3.
Replace the bin by sliding it back into its tilted position on the
glides and then push it closed.
Ice Storage Bin
1.
Wash the ice storage bin with mild soap and warm water.
2.
Slide the ice storage bin under the ice maker, and push it
toward the back as far as it will go.
3.
Lower the arm on the ice maker to the ON position.
NOTE: It usually takes approximately 24 hours for the ice
maker to begin producing ice. You may notice the ice has an
"off-taste." If so, discard the first three batches of ice
produced. After that the "off-taste" should be gone.
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IceProductionRate
• The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period. Allow 3 days to completely fill the
ice container.
4. To increase ice production, lower the freezer and refrigerator
temperature. See "Using the Controls." Wait 24 hours between
adjustments.
To remove and replace the half-height bin:
1. Tilt the bin by pulling it outward.
2. Remove the bin by lifting it upward off the glides.
3. Replace the bin by sliding it back onto the glides and then push
it closed.
Ice Mc@e_"
IMPORTANT: For models with a water filter, after connecting the
refrigerator to a water source or replacing the water filter, fill and
discard three full containers of ice to prepare the water filter for
use.
Turning the Ice Maker On/Off
To turn ON the ice maker, simply lower the wire shutoff arm.
To manually turn OFF the ice maker, lift the wire shutoff arm to the
OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made, the
ice cubes will fill the ice storage bin and the ice cubes will raise the
wire shutoff arm to the OFF (arm up) position. Do not force the wire
shutoff arm up or down.
REFRIGERATORCARE
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid buildup
of odors. Wipe up spills immediately.
IMPORTANT:
Because air circulates between both sections, any odors formed
in one section will transfer to the other. You must thoroughly
clean both sections to eliminate odors. To avoid odor transfer
and drying out of food, wrap or cover foods tightly.
For stainless steel models, stainless steel is corrosion-resistant
and not corrosion-proof. To help avoid corrosion of your
stainless steel, keep your surfaces clean by using the following
cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on exterior surfaces (doors and
cabinet), plastic parts, interior and door liners or gaskets. Do not
use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean, soft
cloth or sponge and a mild detergent in warm water. Rinse
surfaces with clean, warm water and dry immediately to avoid
water spots.
Stainless steel: Wash stainless steel surfaces with a clean, soft
cloth or sponge and a mild detergent in warm water. Rinse
surfaces with clean, warm water and dry immediately to avoid
water spots.
NOTE: When cleaning stainless steel, always wipe in the
direction of the grain to avoid cross-grain scratching.
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4.
There is no need for routine condenser cleaning in normal home
operating environments. If the environment is particularly
greasy or dusty, or there is significant pet traffic in the home,
the condenser should be cleaned every 2 to 3 months to ensure
maximum efficiency.
If you need to clean the condenser:
Remove the base grille.
Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
• Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
IMPORTANT:
• Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with an appliance bulb of the same size,
shape and wattage.
• To ensure optimum refrigerator performance, replace light
bulbs as soon as they burn out.
Refrigerator Compartment Light
The lighting located at the top of the refrigerator compartment
never needs to be replaced. If the lights do not illuminate when
the door is opened, call for assistance or service. In the U.S.A. call
1-844-553-6667_ and in Canada call 1-800-469-4663.
Freezer Compartment Light (on some models)
1.
Unplug the refrigerator or disconnect power.
2.
Remove the light shield (on some models).
• Top of the freezer compartment - Slide the light shield
toward the back of the compartment to release it from the
light assembly.
REMEMBER: A full freezer stays cold longer than a partially filled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If you see that food contains ice crystals, it may be
refrozen, although the quality and flavor may be affected. If the
condition of the food is poor, dispose of it.
Vacations
If You Choose to Leave the Refrigerator On While You're Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker, and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shutoff arm to
OFF (arm up) position, or press the switch to OFF.
4. Empty the ice bin.
If You Choose to Turn Off the Refrigerator Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
• Turn off the water supply to the ice maker at least one day
ahead of time.
• When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or press the switch to OFF,
depending on your model.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See "Using the Controls."
5. Clean refrigerator, wipe it, and dry well.
6. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
3. Replace the burned-out bulb with an appliance bulb(s) no
greater than 25 watts.
4. Replace the light shield.
5. Plug in refrigerator or reconnect power.
If the power will be out for 24 hours or less, keep the door or doors
closed (depending on your model) to help food stay cold and
frozen.
If the power will be out for more than 24 hours, do one of the
following:
• Remove all frozen food and store it in a frozen food locker.
Place 2 Ibs (907 g) of dry ice in the freezer for every cubic foot
(28 L) of freezer space. This will keep the food frozen for 2 to
4 days.
If neither a food locker nor dry ice is available, consume or can
perishable food at once.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
• Turn off the water supply to the ice maker at least one day
ahead of time.
• Disconnect the water line from the back of the refrigerator.
• When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or press the switch to OFF,
depending on your model.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See "Using the Controls."
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don't shift and rattle during the move.
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8. Depending on the model, raise the front of the refrigerator so it
rolls more easily OR raise the leveling screws so they don't
scrape the floor. See "Adjust the Door(s)" or "Door Closing and
Door Alignment."
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
PROBLEM SOLVER
Try the solutions suggested here first before calling for assistance.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
When you get to your new home, put everything back and refer to
the "Installation Instructions" section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator will not operate • Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not
use an extension cord.
• No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
• Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
• Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See "Using
the Controls."
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
Refrigerator control is in Showroom mode (on some models)- If the refrigerator is in Showroom
mode, cooling is turned off and "Showroom" will be illuminated on the control panel. See "Using the
Controls" for more information.
Motor seems to run too much •
Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you're
used to because the compressor and fans operate at lower speeds that are more energy-efficient.
This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the
doors are opened often, or if a door has been left open.
2O
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GENERALOPERATION PossibleCausesand/orRecommendedSolutions
Lightsdonotwork • Your refrigerator has been equipped with LED lighting which does not need to be replaced - If there
is power to the refrigerator and the lights do not illuminate when a door or drawer is opened, call
for service or assistance. See either the front cover or the Warranty for contact information.
• The dispenser light is set to OFF - On some models, the dispenser light will operate only when the
dispenser paddle is pressed. If you want the dispenser light to stay on continuously, see "Water and
Ice Dispensers."
• Doors have been open longer than 10 minutes - Close the doors and drawers to reset, and open to
resume lighted task.
Shelves with under-shelf LEDs
do not light up (on some
models)
Shelf hooks are not fully engaged in shelf supports - Check that the rear shelf hooks are completely
seated into the slots in the shelf supports.
Shelf supports, fastened to the back wall of the refrigerator cabinet, are loose - Check all shelf
support screws to ensure they are fully tightened. Tighten all loose screws.
Doors have been open for longer than 10 minutes - Close the doors and drawers to reset, and then
open to resume lighted tasks.
Exterior drawer control not lit/ •
unresponsive •
Refrigerator seems noisy The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
The refrigerator is in Cooling Off mode - Exit Cooling Off mode. See "Using the Controls."
The refrigerator controls' initialization process did not complete successfully - Unplug the
refrigerator, wait 5 seconds. Plug in the refrigerator, and wait 30 seconds before opening the doors
or drawers, or touching the control panel.
The drawer front was recently removed - Make sure the temperature control wires have been
properly reconnected. See "Remove and Replace Drawer Fronts."
than older models. During various stages of operation, you may hear normal operating sounds that are
unfamiliar.
The following noises are normal:
• Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice
maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
connected to a water line, turn off the ice maker.
• Repetitive Clicking - Dual evaporator valve regulating the cooling operation.
• Cracking/Clatter - Heard when ice is ejected from the ice maker mold and then falls into the ice
storage bin.
• Popping - Heard when the inside walls contract/expand, especially during initial cool down.
• Hissing/Dripping - Flow of refrigerant, or flow of oil in the compressor.
• Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
normal operation.
• Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling
may also come from items placed on top of the refrigerator.
• Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the
drain pan.
• Sizzling - Heard when water drips onto the heater during the defrost cycle.
• Vibration - The refrigerator may not be steady. Adjust the leveling screws and lower the leveling
foot until it is firmly against the floor. See "Refrigerator Leveling, Door Closing and Alignment."
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GENERAL OPERATION Possible Causes and/or Recommended Solutions
Temperature is too warm • New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
• Cooling is turned off - Turn on cooling. See "Using the Controls."
• Doors are opened often or not closed completely - This allows warm air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
• Air vents are blocked - Remove items that are immediately in front of the vents.
• Large amount of warm food recently added - Allow several hours for the refrigerator to return to its
normal temperature.
• Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting.
Check the temperature again in 24 hours.
Temperature is too cold in the • Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer setting.
refrigerator/crisper Check the temperature again in 24 hours.
• Ice storage bin is not in the correct position - See "Ice Maker and Ice Storage Bin."
• Air vents are blocked - Remove items that are immediately in front of the vents.
Temperature is too warm/cold • Control is not set correctly for the items stored in the drawer - Adjust the temperature setting. See
in the exterior drawer "Temperature Controlled Exterior Drawer."
Interior moisture buildup NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
• Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in
an indoor location, with as little humidity as possible.
• Doors are opened often or not closed completely - This allows humid air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
Frost/Ice buildup in the • The drawer is opened often or left open - Minimize drawer openings and close drawer completely
freezer compartment after use.
• Poor drawer seal - Ensure drawer seal is making full contact with the cabinet to allow for an
adequate seal.
• Temperature control(s) are not set correctly - See "Using the Controls" for recommended
temperature settings.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
DOORS AND LEVELING
Doors are difficult to open
Doors will not
close completely
Possible Causes and/or Recommended Solutions
• Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
• Door is blocked open - Move food packages away from the door. Make sure all bins and shelves
are in their correct positions. Make sure all packaging materials have been removed.
Doors appear to be uneven
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• Doors need to be aligned, or refrigerator needs to be leveled - See "Refrigerator Leveling, Door
Closing and Alignment."
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DOORSANDLEVELING PossibleCausesand/orRecommendedSolutions
Refrigeratorunsteadyorit • Refrigerator brake feet are not snug against the floor - Remove the base grille. Turn both brake feet
rolls forward when opening (one on each side) clockwise, the same amount, until they are snug against the floor. See
and closing doors or drawers "Refrigerator Leveling, Door Closing and Alignment."
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
iCE AND WATER
Ice maker is not
producing ice t
not producing
enough icet
or producing
small/hollow ice
Possible Causes and/or Recommended Solutions
• Refrigerator is not connected to a water supply_ or the water supply shutoff valve is not fully
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully open.
• Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice
production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the water line.
• Ice maker is not turned on - Turn on the ice maker. See "Ice Maker and Storage Bin."
• New installation - After connecting the refrigerator to a water source, flush the water system. (See "Water
and Ice Dispensers.") Wait 24 hours for ice production to begin. Wait 72 hours for full ice production.
Discard the first three batches of ice produced.
• Refrigerator door is not closed completely - Close the door firmly. If it does not close completely, see "The
doors will not close completely."
• A water filter is installed on the refrigerator - Remove the water filter and operate the ice maker. If ice
volume improves, then the filter may be clogged or incorrectly installed. Replace filter or install it correctly.
• Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce more ice.
• Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic utensil.
• Inadequate water pressure - Verify that the household has adequate water pressure. See "Water Supply
Requirements."
• Water filter is installed incorrectly - Make sure the filter is properly installed. See "Water Filtration System."
• A reverse osmosis water filtration system is connected to your cold water supply - This can decrease water
pressure. See "Water Supply Requirements."
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
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ICEANDWATER PossibleCausesand/orRecommendedSolutions
Icedispenser • New installation - After connecting the refrigerator to a water source, flush the water system. (See "Water
will not operate and Ice Dispensers.") Wait 24 hours for ice production to begin. Wait 72 hours for full ice production.
properly Discard the first three batches of ice produced.
• Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and make sure the ice
storage bin is firmly in position. See "Ice Maker and Storage Bin."
Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery chute - Remove or
separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of
the ice storage bin using a warm damp cloth, then dry both thoroughly. To avoid clogging and to maintain
a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery chute every
2 weeks.
Dispenser is locked - Unlock the dispenser. See "Water and Ice Dispensers."
Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door,
temporarily switch from crushed ice to cubed ice to clear the jam.
Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few minutes
for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice bin, not
through the dispenser.
Water pressure to the home is not at or above 35 psi (241 kPa) - The water pressure to the home affects the
flow from the dispenser. See "Water Supply Requirements."
Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See "Water Filtration
System."
Ice or water has an
off taste, odor,
or gray color
New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or
water. This problem should go away over time.
Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to
produce new ice.
Odor has transferred from food - Use airtight moisture-proof packaging to store food.
Use of non-recommended water supply line - Odors and tastes can transfer from certain materials used in
non-recommended water supply lines. Use only a recommended water supply line. See "Water Supply
Requirements."
There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to remove
the minerals.
• Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates that
the water filtration system needs additional flushing. See "Water and Ice Dispensers."
Water dispenser
will not operate
properly
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Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer
door must be closed in order to operate the dispenser.)
Refrigerator is not connected to a water supply, or the water supply shutoff valve is not turned on - Connect
the refrigerator to a water supply and make sure the water shutoff valve is fully open.
Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten the
water line.
• Water pressure to the home is not at or above 35 psi (241 kPa) - The water pressure to the home affects the
flow from the dispenser. See "Water Supply Requirements."
• New installation - After connecting the refrigerator to a water source, flush the water system. See "Water
and Ice Dispensers."
• Water dispenser measured fill feature is not dispensing an accurate amount of water - Calibrate the water
dispenser. See "Water and Ice Dispensers."
• Dispenser is locked - Unlock the dispenser. See "Water and Ice Dispensers."
• Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See "Water Filtration
System."
• A reverse osmosis water filtration system is connected to your cold water supply - This can decrease water
pressure. See "Water Supply Requirements."
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.