Care and Cleaning........................................9
Before You Call.......................................... 10-11
SERIAL / MODEL NUMBERS
READ AND SAVETHESE INSTRUCTIONS
This Owner’s Guide provides specific operating instructions for
your model. Use your freezer only as instructed in this guide.
These instructions are not meant to cover every possible
condition and situation that may occur. Common sense and
caution must be practiced
maintaining any appliance.
RECORDYOUR MODEL AND SERIAL NUMBERS
Record the model and serial numbers in the space provided
below. The serial plate is located on the upper left wail inside
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For one year from the date of purchase, when this freezer is
operated and maintained according to the instructions supplied
with it. Sears will repair this Freezer, free of charge, if defective
in material or workmanship.
FIVEYEAR FULLWARRANTY ON SEALED
REFRIGERATION SYSTEM
For five years from the date of purchase, when this freezer is
operated and maintained according to the instructions supplied
with it, Sears will repair the sealed system (consisting of
refrigerant, connecting tubing, and compressor), free of charge,
if defective in material or workmanship.
All above warranty coverage applies only to freezers which are
used for storage of food for private household purposes.
Warranty service Is available In the United States or Canada by
contacting Sears at 1-800-4-MY-HOME® (1-800-469-4663).
This warranty applies only while this product is In use In the
United States or Canada. This warranty gives you specific legal
rights, and
to state or province to province.
OTHER PRECAUTIONS
• To defrost freezer, always unplug unit first.
• Never unplug the freezer by pulling on the cord. Always grip
the plug firmly, and pull straight out from the receptacle.
Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL
60179
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Page 4
PROTECTION AGREEMENTS
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In the U.S.A.
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore Elite® product is designed and manutactured for
years of dependable operation. But like all products, it may
require preventive maintenance or repair from time to time.
That’s when having a Master Protection Agreement can save
you money and aggravation.
Purchase a Master Protection Agreement now and protect
yourself from unexpected hassle and expense.
The Master Protection Agreement also helps extend the life
of your new appliance. Here’s what’s included in the
Agreement:
Expert service by our 12,000 professional repair
specialists
Unlimited service and no charge for parts and labor
sY
on all covered repairs
“No-iemon” guarantee - replacement of your covered
s'
product If four or more product failures occur within
twelve months
¡y
Product replacement if your covered product can’t be
fixed
iY Annual Preventive Maintenance Check at your
request - no extra charge
lY Fast help by phone - phone support from a Sears
technician on products requiring in-home repair, plus
convenient repair scheduling
[/ Power surge protection against electrical damage due
to power fluctuations
¡s' Rental reimbursement it repair of your covered product
takes longer than promised
Once you purchase the Agreement, a simple phone call is all
that it takes tor you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
Sears has over 12,000 professional repair specialists, who
have access to over 4.5 million quality parts and
accessories. That’s the kind of professionalism you can
count on to help prolong the life of your new purchase for
years to come. Purchase your Master Protection Agreement
today!
In Canada
Maintenance Agreements
Your purchase has added value because you can depend on
Sears HomeCentral® for service. With over 2400 Service
Technicians and more than a million parts and accessories,
we have the tools, parts, knowledge and skills to back our
pledge:
We Service What We Sell.
Your Kenmore Elite® product is designed, manufactured and
tested to provide years of dependable operation. But like all
products, it may require service from time to time. The Sears
Maintenance Agreement offers you an outstanding service
program, affordably priced.
The Sears Maintenance Agreement
• Is your way to buy tomorrow’s service at today’s price.
• Eliminates repair bills resulting from normal wear and
tear.
• Provides phone support from a Sears technician on
products requiring in-home repair.
• Even if you don’t need repairs, provides an annual
Preventive Maintenance Check, at your request, to
ensure that your product is in proper running condition.
Some limitations apply. For more information about
concerning Sears Canada Maintenance Agreements, call
1-800-361-6665.
Some limitations and exclusions apply. For prices and
additional information, call 1-800-827-6655.
Sears Installation Service
For Sears professional installation of home appliances and
items like garage door openers, water heaters, and other
major home items, in the U.S.A. call 1-800-4MY-HOME®.
Page 5
FIRST STEPS
This Owner’s Guide provides specific operating Instructions for
your model. Use the freezer only as instructed in this Owner’s
Guide. Before starting the freezer, follow these important first
steps.
INSTALLATION
* Choose a place that is near a grounded electrical outlet. Do
Not use an extension cord or an adapter plug.
• For the most efficient operation, the freezer should be
located where surrounding temperatures will not drop
below 40° F {5° C) or exceed 110° F {43° C).
• Allow the following clearances for ease of installation,
proper air circulation, and electrical connections:
Sides 3/8”
Back & Top 1 ”
* Do Not block the toe grille on the lower front of your
freezer. Sufficient air circulation is essential for the proper
The freezer must have all bottom corners resting firmly on a
solid floor. The floor must be strong enough to support a fully
loaded freezer. NOTE: It Is Very Important for your freezer to be
level in order to function properly. If the freezer is not leveled
during installation, the
door may be misaligned
and not close or seal
properly, causing
cooling, frost, or
moisture problems.
To Lewel Freezer:
After discarding crating
screws and wood base,
use a carpenter’s level
to level the freezer from
front-to-back. Adjust the
plastic leveling feet in
front, T2 bubble higher,
so that the door closes
easily when left halfway
open.
Leveling Instructions for all Refrigerator/Freezer Pair:
• Remove two leg ievelers provided in literature bag. While
unit is lying on its back for wood skid removal, install both
leg Ievelers in rear of unit.
• Level door of first unit using all four Ievelers and slide unit
into place. Recheck for levelness and adjust if necessary.
• Measure distance from floor to bottom of door on first unit.
Adjust and level second unit so door height matches.
• Leg Level Adjustments
• One full turn of all four leg Ievelers will raise door 5/32”.
• One full turn of both front leg Ievelers will raise door
3/16” and tilt top of door back 7/16”.
• One full turn of both rear leg Ievelers will lower door
1/32” and tilt top of door forward 7/16”.
• One full turn of both side leg ievelers will raise door
3/16” and tilt fop of door 3/8”.
• Slide second unit Into place leaving a minimum gap of 3/16”
between units for door swing clearance.
• This last step may require at least one extraction of the
second unit to properly align units in a “built-in” application.
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DOOR OPENING
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Page 6
DOOR REMOVAL
If door must be removed:
1. Gently lay freezer on its back, on a rug or blanket.
2. Remove two base screws and base panel.
3. Remove bottom hinge screws.
4. Remove plastic top hinge cover.
5. Remove screws from top hinge.
6. Remove top hinge from cabinet.
7. Remove door and bottom hinge from cabinet.
8. To replace door, reverse the above order and manner of
removal. Securely tighten all screws to prevent hinge
slippage.
ICE MAKER INSTALLATION
If your Freezer has an automatic ice maker, please refer to the
two inserts in the bond pack that came with your Freezer (1.
to Water Supply) to correctly hook-up your ice maker.
SETTING THE TEMPERATURE CONTROL
COOL DOWN PERIOD
• For safe food storage, allow 4 hours for the freezer to
cool down completely. The freezer will run continuously
for the first several hours. Foods that are already frozen
may be placed in the freezer after the first few hours of
operation. Unfrozen foods should NOT be loaded Into
the freezer until the freezer has operated for 4 hours.
* When loading the freezer, freeze only 3 pounds of
fresh food per cubic foot of freezer space at one time.
Distribute packages to be frozen evenly throughout the
freezer. It is not necessary to turn the control knob to a
colder setting while freezing food.
TEMPERATURE CONTROL
The temperature control is located inside the freezer
compartment. The temperature is factory preset to provide
satisfactory food storage temperatures.
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However, the temperature control is
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adjustable to provide a range of
temperatures for your personal
satisfaction. If a colder temperature is
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desired, turn the temperature control
knob toward COLDEST and allow
several hours for temperatures to
stabilize between adjustments.
FREEZER FEATURES
INTERIOR LIGHT
The light comes on automatically when the door is opened. To
replace the light bulb, turn the temperature control to OFF and
unplug the electrical cord. Replace the old bulb with a bulb of
the same wattage.
SLIDE-OUT BASKET
A Slide-Out Basket located at
the bottom of the freezer,
provides separate storage
space for items that are difficult
to store on freezer shelves. To
remove the basket, pull out and
lift up.
TILT-OUTSHELF
This shelf is located
inside on the freezer
door and provides
additional storage
space. To access an
item, tilt top of “basket”
shelf down.
ADJUSTABLE INTERIOR
SHELVES
Multi-position adjustable interior
shelves can be moved to any
position for larger or smaller
packages. The shipping spacers
that stabilize the shelves for
shipping may be removed and
discarded.
TO ADJUST CANTILEVER
SHELVES
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Lift front edge up.
Pull shelf out.
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Replace the shelf by
inserting the hooks at rear of
the shelf into the wall
bracket. Lower the shelf Into
the desired slots and lock
into position.
Slide-Out Basket
Tilt-Out Shelf
Adjustable Interior Shelves - Upright Models
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Page 7
MID LEVEL LIGHT
The light comes on automatically when the door is opened. To
replace the light bulb, turn the temperature control to OFF and
unplug the electrical cord. Remove the lens from the lamp housing
by unsnapping it from the lamp housing using your fingers or a
screwdriver. Be careful not to break the locking tabs on the lamp
housing. Replace the old bulb with a bulb of the same type and
wattage. To replace the lens, snap one side of the lens opening to
the tab on the lamp housing. Then carefully attach the other side.
VACATION AND MOVINGTIPS
ShortVacations:
Leave the freezer operating during vacations of less
than three weeks.
Long Vacations:
If the freezer will not be used for several months:
• Remove all food and unplug the power cord.
• Clean and dry the interior thoroughly.
• Leave the freezer door open slightly, blocking it open if
necessary, to prevent odor and mold growth.
Moving: When moving the freezer, follow these
guidelines to prevent damage:
• Disconnect the power cord plug from the wall outlet.
• Remove foods, then defrost, and clean the freezer.
• Secure all loose items such as base panel, baskets, and
shelves by taping them securely in place to prevent
damage.
• In the moving vehicle, secure freezer In an upright
position to prevent movement. Also protect outside of
freezer with a blanket, or similar item.
ENERGY SAVING TIPS
The freezer should be located in the coolest
area of the room, away from heat producing
appliances or heating
direct sunlight.
Let hot foods cool to room temperature
before placing in the freezer. Overloading
the freezer forces the compressor to run longer. Foods that
freeze too slowly may spoil or lose quality.
Be sure to wrap foods properly, and wipe containers dry
before placing them in the freezer. This cuts down on
frost build-up inside the freezer.
Freezer shelves should not be lined with aluminum foil,
wax paper, or paper toweling. Liners interfere with cold
air circulation, making the freezer less efficient.
Organize and label food to reduce door openings and
extended searches. Remove as many Items as needed
at one time, and close the door as soon as possible.
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If a power failure occurs, frozen foods will stay frozen for at
least 24 hours if the freezer is kept closed. If the power failure
continues, pack seven or eight pounds of dry ice into the freezer
every 24 hours. Look in the Yellow Pages under Dry Ice, Dairies,
or Ice Cream Manufacturers for local dry ice suppliers. Always
wear gloves and use caution when handling dry Ice.
If the freezer has stopped operating, see Freezer Does Not
Run In the Troubleshooting Guide. If you cannot solve the
problem, call Sears Service immediately.
If the freezer remains off for several hours, follow the directions
above for the use of dry ice during a power failure. If necessary,
take the food to a local locker plant until the freezer is ready to
operate. Look in the Yellow Pages under
Plants.
Frozen Food Locker
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Page 8
ICE SERVICE
¡f your freezer has an automatic ice maker, if will provide a
sufficient supply of ice for normal use. During the initial startup
of your freezer, however, no ice will be produced during the first
24 hours of operation. Automatic Ice makers are also optional
accessories that may be installed in some models at any time.
Call your local dealer for information.
TURNINGYOURICE . •, •. .• • ... ,
MAKER ON
After the plumbing
connections have been
completed, the water
supply valve must be
opened. Place the ice
container under the ice
maker, pushing it as far
back as possible. Lower
the wire signal arm to its
“down” or ON position.
New plumbing
connections may cause
the first production of ice cubes to be discolored or have an odd
flavor. These first cubes should be discarded until the cubes
produced are free of discoloration and taste.
TURNINGYOUR ICE MAKER OFF
To stop the Ice maker, lift the wire signal arm until it clicks and
locks in the “up” or OFF position. The ice maker also turns off
automatically when the ice container is full. If your model has an
adjustable freezer shelf, place the shelf in the lower position, so
that the wire signal arm will hit the ice when the container is full.
ICEMAKERTIPS
• Ice cubes stored too long may develop an odd flavor.
Empty the Ice container and ensure that the wire signal
arm is in its “down” or ON position. The ice maker will
then produce more ice.
• Occasionally shake the ice container to keep ice
separated.
• Keep the wire signal arm In its “up" or OFF position until
the freezer is connected to the water supply or whenever
the water supply is turned off.
• The following sounds are normal when the ice maker is
operating:
• Motor running
• Ice loosening from tray
• Ice dropping into Ice container
• Running water
• Water valve opening or closing
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Wash the ice container in warm water with mild detergent.
Rinse well and dry.
Stop the ice maker when cleaning the freezer and during
vacations.
If the ice maker will be turned off for a long period of time,
turn the water supply valve to the closed position.
Keep your freezer clean to prevent odor build-up. Wipe up any
spills immediately and clean at least twice a year. Never use
metallic scouring pads, brushes, abrasive cleaners or strong
alkaline soiutions on any surface. Do not wash any removable
parts in a dishwasher. Always unplug the electrical power cord
Door Gaskets• Soap and water
Drawers/Bins
Glass Shelves
Exterior and
Handles
Exterior and
Handles
(Stainless
Steel Models
Only)
• Soap and water
• Baking soda and water
• Soap and water
• Soap and water
• Glass cleaner
• Mild liquid sprays
• Soap and water
• Non Abrasive Glass
Cleaner
• Soap and water
• Ammonia
• Stainless Steel
Cleaners
Use 2 tablespoons of baking soda in 1 quart of warm water. Be sure to
wring excess water out of sponge or cloth before cleaning around
controls, light bulb or any electrical part.
Wipe gaskets with a clean soft cloth.
Do not wash any removable items (bins, drawers, etc.) in dishwasher.
Allow glass to warm to room temperature before immersing in warm
wafer.
Do not use commercial household cleaners, ammonia, or alcohol to clean
handles. Use a soft cloth to clean smooth handles. Do Not use a dry
cloth to clean smooth doors.
Clean stainless steel front and handles with soapy water and a dishcloth.
Rinse with clean water and a soft cloth. Wipe stubborn spots with an
ammonia-soaked paper towel, and rinse. Use a non-abrasive stainless
steel cleaner. These cleaners can be purchased at most home
improvement or major department stores. Always follow manufacturer's
instructions.
NOTE; Always clean, wipe and dry with the grain to prevent cross
grain scratching. Wash the rest of the cabinet with warm water and mild
liquid detergent. Rinse well, and wipe dry with a clean soft cloth.
Before calling for service, review this list. It may save you time and expense. This list
includes common occurences that are not the result of defective workmanship or
materials in this appliance.
• Freezer is plugged into a circuit
that has a ground fault interrupt.
• Temperature control is in the
OFF position.
• Freezer may not be plugged in,
or plug may be loose.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• Room or outside weather is hot.
• Freezer has recently been
disconnected for a period of
time.
• Large amounts of warm or hot
food have been stored recently,
• Doors are opened too frequently
or too long.
• Freezer door may be slightly
open.
• Temperature Control is set too
low.
• Freezer gasket is dirty, worn,
cracked, or poorly fitted.
• Use another circuit. If you are unsure about the outlet,
have it checked by a certified technician.
• See Setting the Temperature Control Section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-deiay fuse. Reset
circuit breaker.
• Check house lights. Call local Electric Company.
• It's normal for the freezer to work harder under these
conditions.
• It takes 4 hours for the freezer to cool down completely.
• Warm food will cause freezer to run more until the
desired temperature is reached.
• Warm air entering the freezer causes it to run more.
Open doors less often.
• See "DOOR PROBLEMS" Section.
• Turn control knob to a warmer setting. Allow several hours
for the temperature to stabilize.
• Clean or change gasket. Leaks in the door seal will cause
freezer to run longer in order to maintain desired
temperature.
Interior Freezer temperature is
too cold.
Interior Freezer temperature is
too warm.
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Freezer external surface
temperature is warm.
SOUND AND NOISE
Louder sound levels whenever
freezer is on.
Longer sound levels when
compressor comes on.
• Temperature Control is set too
low.
• Temperature Control is set too
warm.
• Door is kept open too iong or is
opened too frequently.
• Door may not be seating
properly.
• Large amounts of warm or hot
food may have been stored
recently.
• Freezer has recentiy been
disconnected for a period of
time.
• The external freezer wails can
be as much as 30°F warmer
than room temperature.
• Modern freezers have Increased
storage capacity and more
stable temperatures. They
require a high efficiency
compressor.
• Freezer operates at higher
pressures during the start of the
ON cycle.
• Turn the control to a warmer setting. Allow several hours
for the temperature to stabilize.
• Turn control to a colder setting. Allow several hours for the
temperature to stabilize.
• Warm air enters the freezer every time the door is
opened. Open the door less often.
• See "DOOR PROBLEMS" Section.
• Wait until the freezer has had a chance to reach its
selected temperature.
• Freezer requires 4 hours to cool down completely.
• This is normal while the compressor works to transfer
heat from inside the freezer cabinet.
• This is normal. When the surrounding noise level is low,
you might hear the compressor running while it cools the
interior.
• This is normal. Sound will level off or disappear as freezer
continues to run.
10
Page 11
PROBLEMCAUSECORRECTION
SOUND AND NOISE (Cant)
BEFORE YOU CALL
Popping or cracking sound
when compressor comes on.
Bubbling or gurgling sound,
like water boiling.
Vibrating or rattling noise.
• Metal parts undergo expansion
and contraction, as in hot water
pipes.
• Refrigerant {used to cool
freezer) is circulating
throughout the system.
• Freezer is not level. It rocks on
the floor when it is moved
slightly.
• Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
• Freezer is touching the wall.
WATER/MOiSTURE/FROST INSIDE FREEZER
Moisture forms on inside
freezer walls.
WATERMOISTURE/FROST OUTSIDE FREEZER
• Weather is hot and humid,
which increases internal rate of
frost build-up.
• Door may not be seating
properly.
• Door is kept open too long, or
is opened too frequently.
• This is normal. Sound will level off or disappear as
freezer continues to run.
• This is normal.
• Level the unit. Refer to "Leveling" in the First Steps
Section.
• Ensure floor can adequately support freezer. Level the
freezer by putting wood or metal shims under part of the
freezer.
• Relevel the freezer or move freezer slightly. Refer to
"Leveling" in the First Steps Section.
• This is normal.
• See "DOOR PROBLEMS" Section.
• Open the door less often.
Moisture forms on ouside of
freezer.
ODOR IN FREEZER
Odors in freezer
DOOR PROBLEMS
Door will not close.
LIGHT BULB IS NOT ON
Light bulb is not on.
AUTOMATIC ICE MAKER
• Door may not be seating
properly, causing the cold air
from inside the freezer to meet
warm moist air from outside.
• Interior needs to be cleaned.
• Foods with strong odors are in
the freezer.
• Freezer is not level. It rocks on
the floor when it is moved
slightly.
• Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
• Light bulb is burned out.
• No electric current is reaching
the freezer.
• See "DOOR PROBLEMS" Section.
• Clean interior with sponge, warm water, and baking
soda.
• Cover the food tightly.
• This condition can force the cabinet out of square and
misalign the door. Refer to "Leveling" in the First Steps
Section.
• Level the floor by using wood or metal shims under the
freezer or brace floor supporting the freezer.
• Follow directions under "Inferior Light" or "Mid Level