In this space below, record the date of purchase, model
2
and serial number of your product. You will find the model
and serial number printed on the serial plate. This serial
plate is located under the cooktop. See bottom of this
page for the serial plate location.
Model No.
Serial No.
Date of purchase
Save these instructions and your sales receipt for future
reference.
790.
Kenmore Appliance Warranty
One Year Limited Warranty
When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to
a defect in material or workmanship within one year from the date of purchase, call 1-800-4-IVIY-HOME® to arrange for free
repair. If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of
purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
1 . Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with
the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
6 . Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest
period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not
allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties
of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179
Sears Canada Inc.,Toronto, Ontario, Canada MSB 2B8
Serial Plate Location
You will find the model and serial number printed on
the serial plate. The serial plate is located under the
cooktop.
Please see the illustration for exact location.
Rememberto record the serial numberfor future
reference (See Product Record above).
Printed in United States
Serial plate is
located under the
burner box.
Page 3
Important Safety Instructions
Read all instructions before using this appliance.
Save these instructions for future reference.
This manual contains important safety symbols and instructions. Please pay attention to these symbols and follow all
instructions given.
^WARNING
A CAUTION
• Remove all tape and packaging before using the
appliance. Destroy the carton and plastic bags after
unpacking the appliance. Never allow children to play
with packaging material. Do not remove the model/
serial plate attached to the cooktop.
• Proper Installation. Be sure your appliance is
properly installed and grounded by a qualified
technician in accordance with National Electrical
Code ANSI/NFPA No.70-latest edition and local
code requirements. Install only per Installation
instructions provided in the literature package for this
appliance.
Ask your Sears dealer to recommend a qualified
technician and an authorized Sears repair service. Know
how to disconnect the electrical power to the appliance at
the circuit breaker or fuse box in case of an emergency.
• User Servicing. Do not repair or replace any part of
the appliance unless specifically recommended in
the manuals. All other servicing should be done only
by a qualified technician to reduce the risk of personal
injury and damage to the appliance.
• Never modify or alter the construction of an
appliance by removing panels, wire covers or any
other part of the product.
This
This symbol will help alert you to situations that may cause bodily injury or property damage.
will help alert you to situationsthat may cause serious bodily harm, death or property damage.
Do not leave children alone. Children should not be
left alone or unattended in the area where an
appliance is in use. They should never be allowed to
sit or stand on any part of the appliance.
DO NOT TOUCH SURFACE UNITS OR AREAS
NEAR THESE SURFACES. Surface units may be hot
even though they are dark in color. Areas near
surface units may become hot enough to cause burns.
During and after use, do not touch, or let clothing or
other flammable materials touch these areas until they
have had sufficient time to cool. Among these areas
are the cooktop and areas facing the cooktop.
Wear Proper Apparel. Loose-fitting or hanging
garments should never be worn while using the
appliance. Do not let clothing or other flammable
materials contact hot surfaces.
A WARNING
or heating the room.
• Do Not Use Water or Flour on Grease Fires.
Smother the fire with a pan lid, or use baking soda,
a dry chemical or foam-type extinguisher.
• When heating fat or grease, watch it closely. Fat or
grease may catch fire if allowed to become too hot.
I Never use your appliance for warming
A WARNING
result in serious injuries and may also cause damage to
the cooktop. Do not allow children to climb or play around
the cooktop.
• Storage on Appliance. Flammable materials should
not be stored near surface units. This includes
paper, plastic and cloth items, such as cookbooks,
plasticware and towels, as well as flammable liquids.
Do not store explosives, such as aerosol cans, on or
near the appliance. Flammable materials may explode
and result in fire or property damage.
A CAUTION
children in the cabinets above the appliance.
Stepping or leaning on this cooktop can
Do not store items of interest to
• Use Only Dry Potholders. Moist or damp
potholders on hot surfaces may result in burns
from steam. Do not let the potholders touch hot
heating surface units. Do not use a towel or other
bulky cloth instead of a potholder.
• Do Not Heat Unopened Food Containers. Buildup
of pressure may cause the container to burst and
result in injury.
IMPORTANT. Do not attempt to operate the cooktop
during a power failure. If the power fails, always
turn off the cooktop. If the cooktop is not turned off
and the power resumes, the cooktop will begin to
operate again. Food left unattended could catch fire or
spoil.
Page 4
Important Safety Instructions
IMPORTANT INSTRUCTIONS FOR USING
YOUR COOKTOP
• Know which touch pad controls each surface unit.
• Clean the appliance regularly to keep all parts free
of grease that could catch fire. Exhaust fan ventilation
hoods and grease filters should be kept clean. Do not
allow grease to accumulate on hood or filter. Greasy
deposits In the fan could catch fire. When flaming food
under the hood, turn fan on. Refer to hood
manufacturer’s instructions for cleaning.
 WARNING
equipped with one or more surface units of different sizes.
Select utensils having flat bottoms large enough to cover the
surface unit. The use of undersized utensils will expose a
portion of the surface heating unit to direct contact and may
result in ignition of clothing. Proper relationship of utensil to
the surface unit will also improve efficiency.
• Utensil Handles Should Be Turned Inward from Edges
of Cooktop and Should Not Extend Over Adjacent
Surface Units. To reduce the risk of burns, ignition of
flammable materials, and spillage due to unintentional
contact with the utensil.
• Never Leave Surface Units Unattended at a High Heat
Settings. Boilovers cause smoking and greasy spillovers
that may ignite, or a pan that has boiled dry may melt.
• Protective Liners. Do not use aluminum foil to line any
part of the appliance. Only use aluminum foil as
recommended for baking if used as a cover placed on the
food. Any other use of protective liners or aluminum foil
may result in a risk of electric shock or fire or short circuit.
Use Proper Pan Size. This appliance is
FOR GLASS COOKTOP ONLY
• Do Not Clean or Operate a Broken Cooktop. If cooktop
should break, cleaning solutions and spillovers may
penetrate the broken cooktop and create a risk of electric
shock. Contact a qualified technician immediately.
• Clean Cooktop with Caution. If a wet sponge or cloth is
used to wipe spills on a hot cooking area, be careful to
avoid a steam burn. Some cleaners can produce harmful
fumes if applied to a hot surface.
• Do Not Place Hot Cookware on Cold Cooktop Glass.
This could cause glass to break.
• Do not slide pans across the cooktop surface. They
may scratch the cooktop surface.
• Do not let pans boil dry. Pans that boil dry may
permanently damage the cooktop by breaking, fusing to, or
marking it. (This type of damage is not covered by your
warranty).
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic
Enforcement Act requires the Governor of California to
publish a list of substances known to the state to cause
cancer, birth defects or other productive harm, and
requires businesses to warn customers of potential
exposure to such substances.
• Glazed Cooking Utensils. Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for range top service without breaking
due to the sudden change in temperature. Check the
manufacturer's recommendations for cooktop use.
• Ventilating hood. The ventilating hood above your
cooking surface should be cleaned frequently, so the
grease from cooking vapors does not accumulate on the
hood or filter.
Do Not Use Decorative Surface Element Covers. If an
element is accidentally turned on, the decorative cover will
become hot and possibly melt. Burns will occur if the hot
covers are touched. Damage may also be done to the
appliance.
•
Page 5
Surface Cooking
CORRECTINCORRECT
Use Proper Cookware
Cookware should have
flat bottoms that make
good contact with the
entire surface heating
element. Check for
flatness by rotating a
ruler across the
bottom of the
cookware (See Figure
2). Be sure to follow
fhe recommendations
for using cookware as
shown in Figure 1.
Note: The size and type of cookware
used will influence the setting needed
for best cooking results.
Using Woks
t
Flat bottom and straight
sides.
Tight fitting lids.
Weight of handle does not tilt
pan. Pan is well balanced.
Pan sizes match the amount
of food to be prepared and the
size of the surface element.
Made of material that conducts
heat well.
Easy to clean.
Always match pot diameter to
element surface diameter.
jS
Curved and warped pan
bottoms.
Pan overhangs unit by more
than one-half inch.
iEà
Pan is smaller than the
element.
• Heavy handle tilts the pan.
Figure 1
À CAUTION
it is equipped with a metal ring that
extends beyond the surface ele
ment. Because this ring traps heat,
the surface element and cooktop
surface could be damaged.
Wire trivets : Do not use wire triv
ets. Cookware bottoms must be in
direct contact with the surface
cooking areas.
DO NOT use a wok if
 CAUTION
surface cooking areas to heat one
large pan such as a roaster or
griddle. If the pan boils dry, the
bottom surface of the pan could
damage the glass ceramic
cooktop, cause discoloring or
crazing of a porcelain enamel sur
face, and damage surface heating
elements and drip pans.
DO NOT use two
Page 6
Setting Surface Controls
General Cooktop Information
About the Ceramic Glass Cooktop
The ceramic cooktop has radiant surface elements
located below the surface of the glass. The design of
the ceramic cooktop outlines the area of the surface
element underneath. Make sure the diameter of the
pan matches the diameter of the element outline on the
cooktop.
Heat is transferred up through the surface of the
cooktop to the cookware. Only flat-bottom cookware
should be used. The type and size of cookware, the
number of surface elements In use and their settings,
are all factors that will affect the amount of heat that will
spread to areas beyond the surface elements. The
areas surrounding the elements may become hot
enough to cause burns.
About the Radiant Surface Elements
The element temperature rises gradually and evenly. As
the temperature rises, the element will glow red. To
maintain the selected setting, the element will cycle on
and off. The heating element retains enough heat to
provide a uniform and consistent heat during the off
cycle. For energy efficient cooking, turn off the element
several minutes before cooking is complete. This will
allow residual heat to complete the cooking process.
Locations of the Radiant Surface Elements
and Controls
Your cooktop is equipped with radiant surface burners
with different wattage ratings. The ability to heat food
quicker and in larger volumes increases as the element
wattage increases.
The radiant surface elements are located as follows (See
Figure 1 );
• Two small 6 inch radiant elements located at the right
rear and left rear position.
• Two larger 9 inch radiant elements located at the right
front and left front position.
Location of the
Radiant Surface Elements and Controls
Figure 1
NOTE: Please read detailed instructions for ceramic
glass cooktop cleaning in the General Care & Cleaning
section and Before You Call checklist section of this
Use and Care Guide.
NOTE: Radiant elements have a limiter that allows the
element to cycle on and off, even at the HI setting. This
helps to prevent damage to the ceramic cooktop.
Cycling at the HI setting is normal and will mostly occur
if the cookware is too small for the radiant element or if
the cookware bottom is not flat (For information
concerning cookware, refer to use proper cookware on
page 6 of this Use and Care Guide)
NOTE: (White glass cooktops only). Due to the high
intensity of heat generated by the surface elements, the
glass surface will turn green when the element is turned
off.This phenomenon is normal and the glass will come
back to its original white color after it has completely
cooled down.
Page 7
Setting Surface Controls
General Cooktop Information
Use the table below to determine the correct setting for the kind of food you are preparing. The Simmer settings are
used to simmer and keep larger quantities of foods warm such as stews and soups. The lower Simmer settings are
ideal for delicate foods and melting chocolate or butter.
Note: The size and type of cookware used will influence the setting needed for best cooking results.
Recommended Settings Table
for Single and Dual Surface Elements
Setting
HI (High)
5-8 (Medium high) Continue a rapid boil, fry, deep fat fry
5 (Medium)
2-4 (Medium low)
LO- 2 (Low)
Type of Cooking
Start most foods, bring water to a boil, pan broiling
Maintain a slow boil, thicken sauces and gravies, steam vegetables
Keep foods cooking, poach, stew
Keep warm, melt, simmer
Operating the Single Radiant Surface Elements
The cooktop has SINGLE radiant surface elements at all positions (Figure 1 ).
To Operate the Single Radiant Surface Elements
1. Place correctly sized cookware on the radiant surface element.
2 . Push in and turn the surface control knob in either direction to the desired setting
(Figure 2). Turn the knob to adjust the setting if desired. Start most cooking
operations on a higher setting and then turn to a lower setting to finish cooking.
Each surface element provides a constant amount of heat at each setting. A
glowing red surface heating area extending beyond the bottom edge of the
cookware indicates the cookware is too small for the surface heating area.
3. When cooking has completed, turn the surface control knob to OFF before
removing the cookware. Note: The Hot Surface Indicator light will come on when
the control knob is turned on and will continue to glow until the glass cooktop has
cooled down to a moderate level. The light may remain on even though the controls
are turned OFF.
Note: See above Table for recommended control settings.
Figure 1
À CAUTION
been turned off. A hot surface indicator light will come on and will continue to glow until
the glass cooktop has cooled down to a moderate level. The glass surface may stillbe hot and burns may occur if the glass surface is touched before the indicator light
has turned off.
 CAUTION
holders or plastic wrappings on cooktop when it is in use. These items could melt
or ignite. Potholders, towels or wooden spoons could catch fire if placed too close to
the surface elements.
 CAUTION
___________
contact with the ceramic glass cooktop. If these items melt on the cooktop they will
permanently damage it.
I Radiant surface elements may appear to have cooled after they have
I Do not place plastic items such as salt and pepper shakers, spoon
I Do not allow aluminum foil, or ANY material that can melt to make
Page 8
General Care & Cleaning
Cleaning Various Parts of Your Cooktop
Before cleaning any part of the cooktop, be sure all controls are turned OFF and the cooktop is COOL. REMOVE
SPILLOVERS AND HEAVY SOILING AS SOON AS POSSIBLE.
DIFFICULTY AND EXTENT OF A MAJOR CLEANING LATER.
REGULAR CLEANINGS NOW WILL REDUCE THE
Surfaces
Aluminum (Trim Pieces)
Painted and Plastic
Control Knobs, Body Parts,
and Decorative Trim
Stainless Steel, Chrome
parts
Decorative Trim Cooktop
Ceramic Glass
Cooktop
How to Clean
Use hot, soapy water and a cloth or paper towel. Dry with a clean cloth.
For general cleaning, use hot soapy water and a cloth. For more difficult soils and
built-up grease, apply a liquid detergent directly onto the soil. Leave on soil for 30 to
60 minutes. Rinse with a damp cloth and dry. DO NOT use abrasive cleaners on any
of these materials; they can scratch or dull the finish.
Clean with hot, soapy water and a dishcloth. Rinse with clean water and cloth. Do notuse cleaners with high concentrations of chlorides or chlorines. Do not use
harsh scrubbing cleaners. Only use kitchen cleaners that are especially made for
cleaning stainless steel. Always be sure to rinse the cleaners off from the surface as
bluish stains may occur during heating that cannot be removed.
See Ceramic Glass Cooktop in this Owner's Guide.
Ceramic Glass Cooktop Cleaning & Maintenance
Consistent and proper cleaning is essential to maintaining your Ceramic glass cooktop
Prior to using your cooktop for the first time, apply the recommended CookTop® Cleaning Creme to the ceramic surface
(on the web visit www.sears.com for replacement cooktop cleaner, item number 40079). Buff with a non-abrasive cloth
or no-scratch cleaning pad. This will make cleaning easier when soiled from cooking. The special cooktop cleaning cream
leaves a protective finish on the glass to help prevent scratches and abrasions.
Sliding aluminum or copper clad bottom pans on the cooktop can cause
metal markings on the cooktop surface. These marks should be removed
immediately after the cooktop has cooled using the cooktop cleaning
cream. Metal marks can become permanent if not removed prior to future
use.
Cookware (cast iron, metal, ceramic or glass) with rough bottoms can mark
or scratch the cooktop surface. Do not slide anything metal or glass
across the cooktop. Do not use your cooktop as a cutting board or work
surface in the kitchen. Do not cook foods directly on the cooktop surface
without a pan. Do not drop heavy or hard objects on the glass cooktop,
because they may cause it to crack.
Page 9
General Care & Cleaning
Cleaning Recommendations for the Ceramic Glass Cooktop
 CAUTION
^WARNING
chemically damage the ceramic glass surface.
For light to moderate soil:
Apply a few drops of CookTop® Cleaning Creme directly to the cooktop. Use a paper towel or use a non-abrasive plastic
type no-scratch pad to clean the entire cooktop surface. Make sure the cooktop is cleaned thoroughly, leaving no
residue.Do not use the pad you use to clean the cooktop for any other purpose.
For heavy, burned on soil:
Apply a few drops of CookTop® Cleaning Creme directly to the soiled area. Rub the soiled area using a non-abrasive
plastic type no-scratch pad, applying pressure as needed. Do not use the pad you use to clean the cooktop for any other
purpose.
Before cleaning the cooktop, be sure the controls are turned to OFF and the cooktop is COOL.
I DO NOT use a cooktop cleaner on a hot cooktop. The fumes can be hazardous to your health, and can
If soils remain, carefully scrape soils away wifh a mefal razor blade
scraper, holding scraper at a 30 degree angle to the surface. Reapply
CookTop® Cleaning Creme and buff surface clean.
IMPORTANT NOTE: Damage to the ceramic glass cooktop may occur if
you use an abrasive type scratch pad. Only use cleaning products that
have been specifically designed for ceramic glass cooktop.
Plastic or foods with a high sugar content:
These types of soils need be removed immediately if spilled or melted
onto the ceramic cooktop surface. Permanent damage (such as pitting of
the cooktop surface) may occur if not removed immediately. After
turning the surface elemenfs OFF, use a razor blade scraper or a metal
spatula with a mitt and scrape the soil from the hot surface (as illus
trated). Allow the cooktop to cool, and use the same method for heavy or
burned on soils.
Do not use the following on the ceramic glass cooktop:
• Do not use abrasive cleaners and scouring pads, such as metal and
some nylon pads. They may scratch the cooktop, making it more
difficult to clean.
• Do not use harsh cleaners, such as chlorine bleach, ammonia or oven
cleaners, as they may etch or discolor the cooktop.
• Do not use dirty sponges, cloths or paper towels, as they can leave soil
or lint on the cooktop which can burn and cause discoloration.
Special Caution for Aluminum Use on the Ceramic Cooktop:
• Aluminum foil- Use of aluminum foil on a hot cooktop will damage the ceramic cooktop. Do not use thin aluminum
cooking utensils or allow aluminum foil to touch the ceramic cooktop under ANY circumstances.
• Aluminum utensils- The melting point of aluminum is much lower than that of other metals. Care must be taken
when aluminum pots or pans are used on the cooktop. If allowed to boil dry, not only will be utensil be destroyed, but
it may fuse to, break or mark the ceramic glass surface, permanently damaging the cooktop surface.
Care and Cleaning of Stainless Steel (some models)
Some models are equipped with stainless steel exterior parts. Special care and cleaning are required for maintaining
the appearance of stainless parts. Refer to the General Care & Cleaning table for detailed cleaning instructions.
Page 10
OCCURRENCE
Before You Call
POSSIBLE CAUSE/SOLUTION
Entire cooktop does not
operate.
Surface element does not No power to the appliance. Check steps under “Entire Cooktop Does Not Operate” in
heat. this Before You Call checklist.
Surface element too hot Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial
or not hot enough. markings are an indicator of relafive heat settings and will vary slightly.
House fuse has blown or circuit breaker has tripped. Check/reset breaker or replace
fuse. If the problem is a circuit overload, have this situation corrected by a qualified
electrician.
Power outage. Check house lights to be sure. Call your local electric company for
service.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is on. Be sure to use correct control for fhe element to be used.
Voltage is incorrect. Be sure appliance is properly connected to the specified power source.
If you are nof sure abouf this requirement call 1-800-4-MY-HOME® for service (see back
cover).
Lighfweighf or warped pans were used. Be sure to use proper cookware. Use only flat
bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight
pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
Food not heating evenly.
Scratches or abrasions
on Ceramic glass
cooktop surface.
Metal marks on Ceramic
glass cooktop surface.
Brown streaks and
specks on Ceramic
glass cooktop surface.
Areas of discoloration on
Ceramic glass cooktop
surface.
Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat
bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight
pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
Coarse particles such as salt or sand between cooktop and utensils can cause
scratches. Be sure cooktop surface and bottoms of utensils are clean before usage.
Small scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used. See
General Care & Cleaning section in this Use and Care Guide.
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
See General Care & Cleaning section in this Use and Care Guide.
Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See
General Care & Cleaning section in this Use and Care Guide.
Cleaning materials not recommended for ceramic-glass cooktop have been used. Use
recommended cleaners and cleaning method. See General Care & Cleaning section
in this Use and Care Guide.
Mineral deposits from wafer and food. Remove using a ceramic-glass cooktop cleaning
creme. To avoid this occurence use cookware with clean, dry bottoms.
10
Page 11
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money
and aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
Enhorabuena por haber hecho una compra inteligente. Su nuevo
producto Kenmore® está diseñado y fabricado para brindarle años de
funcionamiento fiable. Pero, como cualquier producto, puede necesitar
mantenimiento preventivo o reparaciones periódicas. Es por eso que
tener un Acuerdo maestro de protección podría ahorrarie dinero y
molestias.
El Acuerdo maestro de protección también sirve para prolongar la
durabilidad de su nuevo producto. El acuerdo* incluye lo siguiente:
^ Piezas y mano de obra necesarias para contribuir a mantener el
^ Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles,
no functional failure excluded from coverage - real
protection.
gj* Servicio técnico por expertos (más de 10000 técnicos
gf Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you
can trust will be working on your product.
Unlimited service calls and nationwide service, as often
^ Servicio técnico a escala nacional y número ilimitado de
as you want us. whenever you want us.
gf “No-lemon” guarantee - replacement of your covered
product if four or more product failures occur within twelve
gC Garantía “sin sorpresas”: se reemplaza el producto cubierto
months.
gf Product replacement if your covered product can’t be
^ Reemplazo del producto: en caso de que no se pueda reparar):'
fixed.
gf Annual Preventive Maintenance Check at your request -
no extra charge.
^ Revisión anual preventiva de mantenimiento del producto:
^ Rápida asistencia telefónica, la cuai denominamos Solución ^
^ Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think
of us as a “talking owner’s manual”.
^ Power surge protection against electrical damage due to
power fluctuations.
$250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
gf Rental reimbursement if repair of your covered product
takes longer than promised.
10% discount off the regular price of any non-covered
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and
additionai information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details
call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in
the U.S.A. or Canada call 1-800-4-MY-HOME®.
^ Protección contra fallas eléctricas, contra daños debidos a
^ $250 al año para cubrir cualquier posible deterioro de
^ Devolución de gastos de alquiler de electrodomésticos si la
^ 10% de descuento aplicable tanto a los costos del servicio de
Una vez que haya realizado el pago de este acuerdo, bastará una
simple llamada telefónica para concertar una visita de servicio. Puede
llamar a cualquier hora del día o de la noche, o bien concertar una
visita de servicio por Internet.
La adquisición del Acuerdo maestro de protección es una inversión
exenta de riesgos. Si por cualquier motivo decide cancelar dicho
acuerdo durante el periodo de garantía del producto, le haremos un
reintegro total del valor. O bien un importe proporcional si cancela el
acuerdo en cualquier otro momento posterior al vencimiento del
periodo de garantía del producto. ¡Adquiera hoy mismo su Acuerdo
maestro de protección!
Algunas limitaciones y exclusiones podrían aplicarse. Para
solicitar precios e información adicional, llame al 1-800-827-6655
(en los EE.UU.).
* La cobertura en Canadá varía en el caso de algunos artículos.
Para obtener detalles completos al respecto, llame al 1-800-361
6665 de Sears de Canadá.
Servicio de instalación de Sears
Acuerdos maestros de protección
funcionamiento adecuado de los productos utilizados en
condiciones normales de uso, no sólo en caso de defectos de los productos. Nuestra cobertura va mucho más allá que la
garantía del producto. No se aplican deducibles ni exclusiones por fallas del funcionamiento: es decir, verdadera protección,
autorizados de Sears), lo cual significa que quien repare o
realice el mantenimiento de su producto será un profesional de
confianza.
llamadas de solicitud de servicio técnico: se puede poner en
contacto con nosotros cuantas veces lo desee y cuando lo
desee.
por el acuerdo si ocurren cuatro o más fallas del producto en un
periodo de 12 meses. :f
el producto cubierto por el acuerdo. jq
puede solicitarla en cualquier momento, sin costo alguno. í
rápida: es decir, asistencia telefónica a través de cualquiera de a
nuestros representantes de Sears, sobre cualquiera de nuestros
productos. Piense en nosotros como en un “manual parlante del
usuario”.
fluctuaciones de la corriente eléctrica.
alimentos que haya tenido que desechar debido a una falla
mecánica de cualquiera de nuestros refrigeradores o
congeladores cubiertos por este acuerdo.
reparación de su producto asegurado toma más que el tiempo
prometido.
reparación, como de las piezas instaladas relacionadas que no
hayan quedado cubiertos por este acuerdo.
Para solicitar la instalación por profesionales de Sears de
electrodomésticos, abridores de puertas de garaje, calentadores de
agua y otros artículos de uso prioritario en el hogar, llame al 1-800-4-
MY-HOME en los EE.UU. o Canadá.
11
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Get it fixed, at your home or ours!
Your Home
For repair - in your home - of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner’s manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1 -800-4-MY-H O M E® (1 -800-469-4663)
Gail anytime, day or night (U.S.A. and Canada)
www.sears.comwww.sears.ca
For expert home solutions advice: www.managemyhome.com
Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call or go on-line for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (u S A ) 1-800-469-4663 (Canada)
Call anytime, day or night
www.sears.comwww.sears.ca
To purchase a protection agreement on a product serviced by Sears;
1-800-827-6655 (U.S.A.) 1-800-361-6665 (Canada)
Para pedir servicio de reparación
a domicilio, y para ordenar piezas:
1-888-SU-HOGAR®
(1-888-784-6427)
Au Canada pour service en français:
1-800-LE-FOYER“'=
(1-800-533-6937)
www.sears.ca
® Registered Trademark / ™ Trademark / Service Mark of Sears Brands, LLC
® Marca Registrada / ™ Marca de Fábrica / Marca de Servicio de Sears Brands, LLC