Kenmore 970R4241 Series, 4242 Series, 4243 Series, 4244 Series, 4245 Series Use & Care Manual
...Page 1
Models/Modèles: 970R4241*, 4242*, 4243*, 4244*, 4245*, 4246*
P/N 807713205 (1405)
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
Use & Care Guide
Guide d’utilisation et d’entretien
English / Français
®
Kenmore
Top Mount Refrigerator
* = Color number, le numéro de couleur
Refrigerateur de Compartiment Superposés
®
Page 2
Record Model/Serial Numbers ................ 2
Warranty Information ............................ 3
Sears Parts and Repair Services .............. 4
Master Protection Agreements ................ 5
Important Safety Instructions ............... 6-7
Features At A Glance .............................. 8
Installation ..................................... 9-11
Connecting Household
Water Supply to Refrigerator ......... 12-13
Door Removal & Reversal ................ 14-19
Temperature Controls ........................... 20
Looking Inside ............................... 21-23
Food Storage & Energy Saving Tips ........ 24
Ice Service .......................................... 25
Normal Operating Sounds & Sights ........ 26
Care & Cleaning ............................. 27-29
Before You Call .............................. 30-32
Service Numbers ......................Back Cover
Table of Contents Record Model/Serial
Numbers
Please read and save these
instructions
This Use & Care Guide provides specic
operating instructions for your model.
Use your unit only as instructed in this
guide. These instructions are not meant
to cover every possible condition and
situation that may occur. Common sense
and caution must be practiced when
installing, operating, and maintaining any
appliance.
Please record your model and serial
numbers below for future reference. This
information is found on the model and
serial plate located inside the refrigerator
compartment.
Model Number:
Serial Number:
Purchase Date:
970
IMPORTANT
Use only soap and water to clean serial
plate.
2
Serial
Plate
Page 3
3
Warranty Information
Kenmore One Year Limited Warranty
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material
or workmanship when it is operated and maintained according to all supplied instructions.
WITH PROOF OF SALE, a defective product will receive free repair or replacement at
option of seller. To arrange for warranty service, call 1-800-4-MY-HOME®.
If this appliance is ever used for other than private family purposes, this warranty is void.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1. Expendable items that can wear out from normal use, including but not limited to
lters, belts, bags or screw-in base light bulbs.
2. A service technician to instruct the user in correct product installation, operation
or maintenance, or to clean or maintain this appliance.
3. Service calls to correct appliance installation not originally performed by Sears
or Sears authorized service agents, nor to repair problems with house fuses, circuit
breakers, house wiring, plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance if it is not installed, operated or
maintained according to all supplied instructions.
5. Damage to or failure of this appliance resulting from accident, alteration, abuse,
misuse, use for other than its intended purpose, or, if not originally performed by
Sears or Sears authorized service agents, improper installation or installation not
in accordance with electrical, gas or plumbing codes.
6. Damage to or failure of this appliance caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all instructions supplied
with the product.
7. Damage to or failure of parts or systems resulting from unauthorized
modications made to this appliance.
8. Discoloration or surface rust, which are conditions that can be the result of normal
use, accident or improper maintenance.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be appliance
repair as provided herein. Implied warranties, including warranties of merchantability
or tness for a particular purpose, are limited to one year or the shortest period
allowed by law. Sears shall not be liable for incidental or consequential damages.
Some states and provinces do not allow the exclusion or limitation of incidental
or consequential damages, or limitation on the duration of implied warranties of
merchantability or tness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in Canada*.
This warranty gives you specic legal rights, and you may also have other rights which
vary from province to province.
*In Canada, in-home repair service is not available in all areas, nor will this warranty cover
user or servicer travel and transportation expenses if this product is located in a remote
area (as dened by Sears Canada Inc.) where an authorized servicer is not available. Also,
Sears Canada will not service an appliance if the model and serial plate is missing, altered
or cannot easily be determined to have the Canadian certication logo.
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
Page 4
4
Sears Parts and Repair Services
WE’RE THERE FOR YOU LONG AFTER THE SALE
To purchase replacement parts and product accessories, call 1.800.4.MY.HOMETM
(1.800.469.4663), visit Sears.ca/parts, or visit your nearest Sears Parts and Repair
store. Delivery to your home is available.
*Select product assortment sold online; for full product availability please call the number provided.
We recommend the following accessories to help extend the life of your product while saving
you time and money.
REFRIGERATORS
Water & Air Filters
Ice Maker Stainless Steel Water Line
Thermometers
Environmentally Friendly Appliance
Cleaners
And a whole lot more! We have access to over
1 million parts and accessories!
In-home or in-shop service is available for all major brands.
Call 1.800.4.MY.HOME
TM
Sears.ca/parts
MAJOR APPLIANCES:
STOVES
Range Hood Filters
Elements
Bulbs
Smooth Top Cleaning Kits
DISHWASHERS
Stainless Steel Hoses
Clamps & Dishwasher Fittings
Dishwasher Installation Kits
LAUNDRY
Rubber & Stainless Steel Hoses
Ducts, Clamps, Vent Kits & Dryer Vent
Cleaning Brushes
Filters & Heating Elements
VACUUMS:
Bags
Belts
Hoses
Wands, Brushes & Nozzles
Filters
LAWN & GARDEN:
Tune-up Kits, Oil & Fuel Stablilizers
Filters
Blades
Belts
Spark Plugs, Shear Bolts & Shear Pins
HEATING & COOLING:
Furnace & Air Conditioning Filters Humidier Media Pads
Thermostats Durasept Humidier Cleaner
Page 5
5
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed
and manufactured for years of dependable operation. But like all products, it may
require preventive maintenance or repair from time to time. That’s when having a
Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here’s
what the Agreement* includes:
• Parts and labor needed to help keep products operating properly under normal
use, not just defects. Our coverage goes well beyond the product warranty. No
deductibles, no functional failure excluded from coverage – real protection.
• Expert service by a force of more than 2,500 authorized Sears service technicians,
which means someone you can trust will be working on your product.
• Unlimited service calls and nationwide service, as often as you want us, whenever
you want us.
• “No-lemon” guarantee – replacement of your covered product if four or more
product failures occur within twelve months.
• Product replacement if your covered product can not be xed.
• Fast help by phone – we call it Rapid Resolution – phone support from a Sears
representative on all products. Think of us as a “talking owner’s manual”.
• Power surge protection against electrical damage due to power uctuations.
• $250 Food Loss Protection annually for any food spoilage that is the result of
mechanical failure of any covered refrigerator or freezer.
• 10% discount o the regular price of any non-covered installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to
schedule service. You can call anytime day or night, or schedule a service appointment
online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason
during the product warranty period, we will provide a full refund. Or, a prorated
refund anytime after the product warranty period expires. Purchase your Master
Protection Agreement today!
* Coverage in Canada varies on some items. For full details call Sears Canada at
1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water
heaters, and other major home items, in Canada call 1-800-4-MY-HOME®.
Page 6
Safety Precautions
Do not attempt to install or operate
your unit until you have read the safety
precautions in this manual. Safety items
throughout this manual are labeled with
a Danger, Warning, or Caution based on
the risk type.
Denitions
This is the safety alert symbol. It is
used to alert you to potential personal
injury hazards. Obey all safety messages
that follow this symbol to avoid possible
injury or death.
IMPORTANT
Indicates installation, operation, or
maintenance information which is
important but not hazard-related.
CAUTION
CAUTION indicates a potentially
hazardous situation which, if not avoided,
may result in minor or moderate injury.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injury.
DANGER
DANGER indicates an imminently
hazardous situation which, if not
avoided, will result in death or serious
injury.
6
For Your Safety
• Do not store or use gasoline or other
ammable liquids in the vicinity of
this or any other appliance. Read
product labels for warnings regarding
ammability and other hazards.
• Do not operate the unit in the presence
of explosive fumes.
• Avoid contact with any moving parts of
automatic ice maker.
• Remove all staples from the carton.
Staples can cause severe cuts and also
destroy nishes if they come in contact
with other appliances or furniture.
Child Safety
Destroy or recycle the carton, plastic
bags, and any exterior wrapping material
immediately after the unit is unpacked.
Children should never use these items
to play. Cartons covered with rugs,
bedspreads, plastic sheets or stretch wrap
may become airtight chambers and can
quickly cause suocation.
Important Safety Instructions
Proper disposal of your appliance
Risk of child entrapment
Child entrapment and suocation are not
problems of the past. Junked or abandoned
appliances are still dangerous – even if they
will sit for “just a few days.” If you are getting
rid of your appliance, please follow the
instructions below to help prevent accidents.
Dispose of refrigerator in accordance with
Federal and Local regulations. Before you
throw away your
old unit:
• Remove doors.
• Leave shelves in
place so children
may not easily
climb inside.
WARNING
Please read all safety instructions
before using your new appliance.
Page 7
7
Electrical information
• The refrigerator must be plugged into
its own dedicated 10 amp, 115 Volt, 60
Hz. AC only electric outlet. The power
cord of the appliance is equipped
with a three-prong grounding plug
for your protection against shock
hazards. It must be plugged directly
into a properly grounded three-prong
receptacle. The receptacle must be
installed in accordance with local codes
and ordinances. Consult a qualied
electrician. Do not use an extension
cord or adapter plug.
• If the power cord is damaged, it should
be replaced by the manufacturer,
service technician, or a qualied
person.
WARNING
These guidelines must be followed to
ensure that safety mechanisms in this
unit will operate properly.
Grounding type wall receptacle
Power cord with
3-prong grounded plug
Do not, under
any circumstances,
cut, remove,
or bypass the
grounding prong.
IMPORTANT
CFC/HCFC Disposal
Your old refrigerator may have
a cooling system that used CFCs
or HCFCs (chlorouorocarbons or
hydrochlorouorocarbons). CFCs
and HCFCs are believed to harm
stratospheric ozone if released to the
atmosphere. Other refrigerants may
also cause harm to the environment if
released to the atmosphere.
If you are throwing away your old
refrigerator, make sure the refrigerant
is removed for proper disposal by a
qualied technician. If you intentionally
release refrigerant, you may be subject
to nes and imprisonment under
provisions of environmental legislation.
• Never unplug the refrigerator by pulling
on the power cord. Always grip the
plug rmly, and pull straight out from
the receptacle to prevent damaging the
power cord.
• Unplug the refrigerator before cleaning
and before replacing a light bulb to
avoid electrical shock.
• Performance may be aected if
the voltage varies by 10% or more.
Operating the unit with insucient
power can damage the motor. Such
damage is not covered under the
warranty. If you suspect your household
voltage is high or low, consult your
power company for testing.
• Do not plug the unit into an outlet
controlled by a wall switch or pull cord
to prevent the refrigerator from being
turned o accidentally.
• Avoid connecting refrigerator to a
Ground Fault Circuit Interruptor (GFCI).
Important Safety Instructions
Page 8
8
garage
temperature
coldest
cold
off
* recommended
Ice Maker
Ice Bucket
Freezer Shelf
Deli Drawer
Cover
Deli Drawer
Half Shelf
Wine Rack
Full Shelf
Special
Item Rack
Mid-level
Light
Crisper
Cover
Crisper
Drawers
Ice Tray
Freezer Light
Fixed Door
Bin
Door Rack
Dairy Door
Tall Bottle
Retainer
Snugger
Door Bin
Fixed
Door Bin
Door Rack
Toe Grille
Auxiliary Freezer
Control
Refrigerator
Control
Features may vary according to model
Features At A Glance
IMPORTANT
Cleaning your Refrigerator
Remove tape and glue residue from surfaces before turning on the refrigerator. Rub
a small amount of liquid dish soap over the adhesive with your ngers. Rinse with
warm water and dry with a soft cloth.
Do not use sharp instruments, rubbing alcohol, ammable uids, or abrasive cleaners
to remove tape or glue. These products can damage the surface of your refrigerator.
After you remove all of the package materials, clean the inside of your refrigerator
before using it. See the “Care & Cleaning” section in this manual.
See important information about cleaning glass shelves and covers in the “Optional
Features” section of this manual.
IMPORTANT
Moving your Refrigerator
Your refrigerator is heavy. When moving the refrigerator for cleaning or service,
be sure to cover the oor with cardboard or hardboard to avoid oor damage.
Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the
refrigerator when trying to move it as oor damage could occur.
Page 9
9
Installation
This Use & Care Manual provides specic
operating instructions for your model. Use
the refrigerator only as instructed in this
Use & Care Manual. Before starting the
refrigerator, follow these important rst
steps.
Location
• Choose a place that is near a grounded
electrical outlet. Do Not use an
extension cord or an adapter plug.
• If possible, place the refrigerator out
of direct sunlight and away from the
range, dishwasher or other heat sources.
• The refrigerator must be installed on a
oor that is level and strong enough to
support a fully loaded refrigerator.
• Consider water supply availability for
models equipped with an automatic ice
maker.
Installation Clearances
• Allow the following clearances
for ease of installation, proper air
circulation, and plumbing and electrical
connections:
Sides & Top 3/8”
Back 1”
Preferred Operating Temperature
The preferred operating room temperature
range for optimal performance is 700F to
800F.
CAUTION
Do Not install the refrigerator where
the temperature will drop below 55°F
(13°C) or rise above 110°F (43°C).
The compressor will not be able to
maintain proper temperatures inside
the refrigerator.
Do Not block the toe grille on the lower
front of your refrigerator. Sucient air
circulation is essential for the proper
operation of your refrigerator.
IMPORTANT
If you install your refrigerator in a
garage or other unheated area, you
may experience freezer temperature
problems during the winter months when
temperatures dip below 13°C (55°F).
Upgrading your refrigerator with a Garage
Kit (part #5303918301) will lower the
minimum operating temperature of your
unit to 1°C (34°F). This kit can be ordered
and installed through Sears stores or Sears
Parts & Repair at an additional cost.
NOTE
If you see black coils/tubing on the
back of your refrigerator (air-cooled
condenser) leave a three inch clearance
at the top of refrigerator.
NOTE
If your refrigerator is placed with the
door hinge side against a wall, you may
have to allow additional space so the
door can be opened wider.
Door Opening
Your refrigerator should be positioned
to allow easy access to a counter when
removing food. To make this possible, the
direction in which the doors open can be
reversed. See Door Removal & Reversal
Instructions.
Page 10
10
Installation
or
2. Install left toe grille cover onto slot on
left side of toe grille.
Guidelines for nal positioning of your
refrigerator:
• All four corners of the cabinet must rest
rmly on the oor.
• The cabinet should be level at the front
and rear.
• The sides should tilt ¼-inch (6 mm)
from front-to-back (to ensure that doors
close and seal properly).
• Doors should align with each other and
be level.
To install the toe grille:
1. Attach toe grille support bracket to
cabinet using 3 bolts supplied.
To level the cabinet using the front rollers:
1 Remove the toe grille.
2 Use a at-blade screwdriver or ⅜
inch socket wrench to raise or lower
the front rollers (Figure 2).
Raise
Figure 2
or
some models
Page 11
11
WARNING
The anti-tip device must be
installed according to the
instructions in your Use &
Care Manual. Failure to do
so will result in injury.
Figure 4 (some models)
Lower
Anti-tip
Bracket
Raise
Figure 3
3 Use adjustable wrench to adjust leveling
screws. Lower the leveling screws on each
side clockwise until they contact the oor
(Figure 3).
4 Some models are equipped with an anti-
tip bracket (Figure 4). Lower it clockwise
until it contacts the oor.
WARNING
When reversing the door swing:
You MUST move the anti-tip bracket
to align with the hinges of the door.
Failure to do so will result in injury.
NOTE
Raise the front of the refrigerator enough
so the doors close freely when opened
halfway. The refrigerator should slope ¼
inch to ½ inch from front-to-back. Then
level the refrigerator from side-to-side.
Installation
Page 12
12
Connecting Household Water Supply To Refrigerator
Before Installing The Water Supply Line,
You Will Need
• Basic Tools: adjustable wrench,
at-blade screwdriver, and PhillipsTM
screwdriver
• Access to a household cold water line
with water pressure between 30 and
100 psi.
WARNING
To avoid electric shock, which can
cause death or severe personal injury,
disconnect the refrigerator from
electrical power before connecting a
water supply line to the refrigerator.
CAUTION
To Avoid Property Damage:
• Copper tubing is recommended
for the water supply line. Water
supply tubing made of ¼” plastic
is not recommended since it greatly
increases the potential for water
leaks. Manufacturer will not be
responsible for any damage if plastic
tubing is used for supply line.
• DO NOT install water supply tubing
in areas where temperatures fall
below freezing.
• Chemicals from a malfunctioning
softener can damage the ice maker.
If the ice maker is connected to soft
water, ensure that the softener is
maintained and working properly.
IMPORTANT
Ensure that your water supply line
connections comply with all local
plumbing codes.
NOTE
A water line kit is available from Sears
stores or Sears Parts & Repair at an
additional cost.
• A water supply line made of ¼ inch
(6.4 mm) OD, copper tubing. To
determine the length of copper tubing
needed, you will need to measure
the distance from the ice maker inlet
valve at the back of the refrigerator
to your cold water pipe. Then add
approximately seven feet (2.1 meters),
so the refrigerator can be moved out
for cleaning (as shown).
• A shuto valve to connect the water
supply line to your household water
system. DO NOT use a self-piercing
type shuto valve.
• A compression nut and ferrule (sleeve)
for connecting the water supply line to
the ice maker inlet valve.
Page 13
13
To Connect Water Supply Line To Ice
Maker Inlet Valve
1. Disconnect refrigerator from electric
power source.
2. Place end of water supply line into
sink or bucket. Turn ON water supply
and ush supply line until water
is clear. Turn OFF water supply at
shuto valve.
3. Unscrew plastic cap from water valve
inlet and discard cap.
4. Slide brass compression nut, then
ferrule (sleeve) onto water supply line,
as shown.
5. Push water supply line into water
valve inlet as far as it will go (¼
inch). Slide ferrule (sleeve) into valve
inlet and nger tighten compression
nut onto valve. Tighten another half
turn with a wrench; DO NOT over
tighten.
6. With steel clamp and screw, secure
water supply line to rear panel of
refrigerator as shown.
7. Coil excess water supply line (about
2½ turns) behind refrigerator as
shown and arrange coils so they do
not vibrate or wear against any other
surface.
8. Turn ON water supply at shuto
valve and tighten any connections
that leak.
9. Reconnect refrigerator to electrical
power source.
10. To turn ice maker on, lower wire
signal arm (see ice maker front cover
for ON/OFF position of arm).
Steel
Clamp
Brass
Compression
Nut
Ferrule
(Sleeve)
Copper
water line
Water Valve
Bracket
Valve Inlet
Water Valve
Copper water line from
household water supply
(Include enough tubing in loop
to allow moving refrigerator
out for cleaning.)
Plastic Water Tubing
to Icemaker
Fill Tube
Connecting Household Water Supply To Refrigerator
Page 14
14
Door Removal / Reversal Instructions
Handle
Screw
Bottom
Hinge
Screw
Center
Hinge
Screw
Top
Hinge
Screw
Door Stop
Screw
NOTE
The direction in which your refrigerator doors open (door swing) can be reversed,
from left to right or right to left, by moving the door hinges from one side to the
other. Reversing the door swing should be performed by a qualied person.
IMPORTANT
Before you begin, turn the refrigerator temperature control to “0” (OFF) and remove
the electrical power cord from the wall outlet. Remove any food from door shelves.
(OR)
Tools Necessary:
Phillips™ head
or
Quadrex™ head
screwdriver
Plastic
Putty
Knife
Pliers
Awl
Adjustable
Wrench
Socket
Wrench Set
or
Page 15
15
Door Removal / Reversal Instructions
1. Remove toe grille.
2. Remove top hinge cover. Trace around
the hinge with a soft lead pencil. This
makes reinstallation easier. Remove top
hinge and lift door o center hinge pin.
Door
Stop
Shim
Washer
Hinge
Pin
Center
Hinge
Screws
Handle
Hole
Plug
Door
Stop
Screw
Hinge-Hole
Plug
Washer
Hinge
Pin
Bottom
Hinge
Screws
Toe
Grille
Door Stop
Screw
Door
Stop
Top Hinge
Cover
Top Hinge
Set door aside.
3. Unscrew center hinge pin using
adjustable wrench and save for
reassembly. Ensure plastic washer stays
on hinge pin.
4. Lift refrigerator door o of bottom
hinge and set aside.
5. Remove center hinge and shim by
removing inside screw and loosening two
outside screws enough to allow hinge
and shim to slide out. Tighten screws.
6. Loosen two outside screws on opposite
side of refrigerator, remove inside screw
and install center hinge.
7. Remove two screws on bottom hinge
with ⅜” socket wrench.
8. Install bottom hinge on opposite side with
the two screws removed from step seven.
9. Unscrew bottom hinge pin using
adjustable wrench. Move hinge pin to
other hole in hinge and tighten with
adjustable wrench.
10. Reverse door handles (see instructions
on next page).
11. Move freezer and refrigerator door
stops to opposite side. Before starting
screws, use an awl to puncture the
foam.
12. Position refrigerator door onto bottom
hinge pin and screw center hinge pin
through center hinge into top of door.
Close refrigerator door to help align
hinge hole.
13. Tighten center hinge pin with adjustable
wrench.
14. Remove cabinet and hinge hole plugs
and move to opposite side.
15. Lower freezer door onto center hinge pin.
16. Close freezer door. Have an assistant
lift up on opposite side of door while
tightening screws to install top hinge.
17. Flip toe grille and reinstall.
18. Plug in electrical power cord and turn
refrigerator temperature control to center
position. Adjust setting as necessary.
19. Ensure that all gaskets seal properly
and doors are level.
Page 16
16
Door Removal / Reversal Instructions
Screw
Handle
Mounting
Screw
Button
Plug
Lock Handle
Over
Mounting Screw
Handle Style 1
To remove refrigerator handle:
(Handles may be easier to reverse while doors
are o.)
1. Remove two screws attaching handle to
top of refrigerator door.
2. Slide handle straight up and pull handle
o mounting screw on door.
3. Remove mounting screw from door and
install on other side, moving hole plugs
from corresponding holes to opposite side.
To attach refrigerator handle:
1. Place top of handle over mounting screw,
pull handle straight down until handle is
aligned with screw holes on top of door.
2. Secure top of handle with two screws
removed earlier.
Mounting
Screw
Nameplate
Screw
Lock Handle
Over Mounting
Screw
Handle
IMPORTANT
There are instructions for three handle styles on the following pages. To ensure proper installation
of all three handle styles, review these instructions and pictures thoroughly prior to handle
installation.
Additionally, before installing handles, make sure the door swing is correct. See the Door
Removal/Reversal instructions in this Use & Care Guide.
CAUTION
Wear gloves and safety goggles. Use extreme CAUTION when installing these
handles. The rounded end of the handles may be sharp.
To remove freezer handle:
(Handles may be easier to reverse while doors
are o.)
1. Remove two screws attaching handle to
bottom of freezer door.
2. Slide handle straight down and pull handle
o mounting screw on door.
3. Remove mounting screw from door and
install on other side, moving hole plugs
from corresponding holes to opposite side.
4. Self-Adhesive Nameplate Models: Use
plastic putty knife to gently peel o
nameplate from door and reapply over
old holes.
To attach freezer handle:
1. Place top of handle over mounting screw,
pull handle straight up until handle is
aligned with screw holes on bottom of door.
2. Secure bottom of handle with two screws
removed earlier.
Page 17
17
Door Removal / Reversal Instructions
Handle Style 2
To remove refrigerator metal handle:
1. Loosen the set screw on the rounded
part of the handle.
2. Remove the two screws from the top of
the handle.
3. Remove rounded part of handle from
mounting screw on face of door.
To attach refrigerator metal handle:
1. Place rounded part of handle onto
mounting screw on face of door and
align the two holes in top of handle
with the two holes in top of door.
Handle should be mounted with set
screw facing towards center of door.
Do not tighten the set screw yet.
2. Install the two screws into the top of the
handle.
3. Tighten the set screw on the rounded
part of the handle until the handle is
ush with the door, and then tighten
another ½ turn.
Mounting
Screw
Screw
Handle
Set
Screw
Button
Plug
To remove freezer handle:
1. Loosen the set screw on the rounded
part of the handle.
2. Remove the two screws from the
bottom of the handle.
3. Remove rounded part of handle from
mounting screw on face of door.
To attach freezer handle:
1. Place rounded part of handle onto
mounting screw on face of door and
align the two holes in bottom of handle
with the two holes in bottom of door.
Handle should be mounted with set
screw facing towards center of door.
Do not tighten the set screw yet.
2. Install the two screws into the bottom of
the handle.
3. Tighten the set screw on the rounded part
of the handle until the handle is ush with
the door, and then tighten another ½ turn.
Mounting
Screw
Set
Screw
Nameplate
Screw
Handle
To reverse refrigerator/freezer handles:
Handles may be easier to reverse while
doors are o.
Reverse freezer and refrigerator handles
by inverting the handle removed from the
refrigerator door and attaching to the
freezer door. Invert the handle removed
from freezer door and attach to the
refrigerator door.
Page 18
18
To reverse refrigerator/freezer handles:
Handles may be easier to reverse while
doors are o.
Reverse freezer and refrigerator handles
by inverting the handle removed from the
refrigerator door and attaching to the
freezer door. Invert the handle removed
from freezer door and attach to the
refrigerator door.
Door Removal / Reversal Instructions
Handle Style 3
To remove refrigerator handle:
(Handles may be easier to reverse while
doors are o.)
1. Remove two screws attaching handle
to top of refrigerator door.
2. Slide handle straight up and pull
handle o mounting screw on door.
3. Remove mounting screw from door
and install on other side, moving hole
plugs from corresponding holes to
opposite side.
To attach refrigerator handle:
1. Place top of handle over mounting
screw; pull handle straight down until
handle is aligned with screw holes on
top of door.
2. Secure top of handle with two screws
removed earlier.
To remove freezer handle:
(Handles may be easier to reverse while
doors are o.)
1. Remove two screws attaching handle
to bottom of freezer door.
2. Slide handle straight down and pull
handle o mounting screw on door.
3. Remove mounting screw from door
and install on other side, moving hole
plugs from corresponding holes to
opposite side.
4. Self-Adhesive Nameplate Models:
Use plastic putty knife to gently peel
o nameplate from door and reapply
over old holes.
To attach freezer handle:
1. Place top of handle over mounting
screw; pull handle straight up until
handle is aligned with screw holes on
bottom of door.
A
Page 19
19
Door Removal / Reversal Instructions
To reverse refrigerator/freezer handles:
Handles may be easier to reverse while
doors are o.
Reverse freezer and refrigerator handles
by inverting the handle removed from the
refrigerator door and attaching to the
freezer door. Invert the handle removed
from freezer door and attach to the
refrigerator door.
2. Secure bottom of handle with two screws
removed earlier.
Page 20
20
Temperature Controls
Refrigerator/Freezer Control
Normal
Cold Colder
Allow 24 hrs for adjustments
Auxiliary Freezer Control
garage
temperature
coldest
cold
off
* recommended
Cool Down Period
To ensure safe food storage, allow the
refrigerator to operate with the doors closed
for at least 8 hours before loading it with food.
Refrigerator & Freezer Controls
(some models)
Temperature Adjustment
• Adjust temperature gradually: adjust the
knob in small increments, allowing the
temperature to stabilize.
• For colder temperatures, adjust the
knob towards Colder.
• For warmer temperatures, adjust the
knob towards Cold.
Adjusting the refrigerator/freezer
control will change temperatures in both
compartments. The auxiliary freezer control
can be left at the factory pre-set (Normal)
or adjusted as desired; it has no eect on
electrical power to the refrigerator.
To maintain temperatures, a fan circulates
air in the refrigerator and freezer
compartments. For good circulation, do
not block cold air vents with food items.
Cool Down Period
To ensure safe food storage, allow the
refrigerator to operate with the doors closed
for at least 8 hours before loading it with food.
Refrigerator & Freezer Controls
(some models)
NOTE
When rst turning
refrigerator on, adjust
the refrigerator control
to Normal. This is the
recommended initial
setting. After 24 hours,
adjust the controls
as needed.
NOTE
If your unit is
in a garage or
area where the
temperature
is below 55°,
adjust the freezer
control to the
coldest setting.
NOTE
When rst turning refrigerator on,
adjust control to Normal. This is the
recommended initial setting. After 24
hours, adjust the controls as needed.
IMPORTANT
Adjusting the refrigerator/freezer temperature
control to “0” turns o the compressor and
prevents the refrigerator from cooling, but does
not disconnect the power to the light bulb and
other electrical components. To turn o power
to your refrigerator, you must unplug the power
cord from the wall outlet.
Page 21
21
Looking Inside
2
1
Sliding Wire Shelf
1
2
Sliding Glass Shelf
Shelf Adjustment
Refrigerator shelves are easily adjusted to
suit individual needs. Before adjusting the
shelves, remove all food.
To adjust sliding shelves:
1. Remove shelf by pulling forward to stop
position.
2. Lift front edge up and pull out.
To replace shelf, rest side edges on any pair
of shelf rails and carefully push shelf back
into position.
Door Rack
To adjust cantilever shelves:
1. Lift front edge up.
2. Pull shelf out.
Replace the shelf by inserting the hooks at
rear of the shelf into the wall bracket. Lower
the shelf into the desired slots and lock into
position.
SpillProofTM glass shelves (some models)
catch and hold accidental spills. In some
models, the SpillProofTM shelves slide out for
easy access to food and for fast cleaning.
The shelves slide out independently of the
cantilever brackets. Just pull the front of the
shelf forward. The shelf can be extended
as far as the stopper will allow but it is not
removable from the cantilever bracket.
CAUTION
To avoid personal injury or property
damage, handle tempered glass shelves
carefully. Shelves may break suddenly if
nicked, scratched, or exposed to sudden
temperature change. Allow the glass
shelves to stabilize to room temperature
before cleaning. Do not wash in
dishwasher.
NOTE
Cantilever shelves are supported at the
back of the refrigerator. Cantilever shelves
are available in either glass or wire.
Door storage
Door bins, shelves, and racks are provided for
convenient storage of jars, bottles, and cans.
Frequently used items can be quickly selected.
Some models have door racks or bins that
can accommodate gallon-sized plastic drink
containers and economy-sized jars and
containers. Some racks are adjustable for
maximum storage capacity.
The dairy compartment, which is warmer
than the general food storage section, is
intended for short term storage of cheese,
spreads, or butter.
Page 22
22
Adjustable door bins
Some models have adjustable door bins that
can be moved to suit individual needs.
To move door bins:
1. Lift bin straight up.
2. Remove bin.
3. Place bin in desired position.
4. Lower bin onto supports until locked in
place.
Bin Liner
(Some
Models)
Full Width Cantilever
Glass Shelf
Cantilever Glass Shelf
Fixed and Sliding
Looking Inside
Freezer Tilt Out Door Rack
The Tilt-Out Door Rack tilts out for easy
access. Pinch the sides and pull out for
easy cleaning.
Crisper Humidity Control (some
models)
The crisper humidity control, present on the
crisper drawers of some models, allows you
to adjust the humidity within the crisper. This
can extend the life of fresh vegetables that
keep best in high humidity.
High
Humidity
Low
Humidity
Page 23
23
Special Item Rack (some models)
The innovative design of the Special Item
Rack allows
you to store
a six-pack
of 12 ounce
drink cans,
a bottle of
wine, a twoliter soft
drink bottle,
or a carton
of eggs. The Special Item Rack mounts on
the left side of your refrigerator. To install,
just slide the Special Item Rack onto any
shelf as shown in the drawing.
Crispers (some models)
The crispers, located under the bottom
refrigerator
shelf, are
designed
for storing
fruits,
vegetables,
and other
fresh
produce.
Wash items
in clear water and remove excess water
before placing them in the crispers. Items
with strong odors or high moisture content
should be wrapped before storing.
Wine Rack (some models)
There are two dierent style Wine Racks.
(See A and B below.) The Wine Rack
stores bottles of wine, or single two-liter
plastic bottles of juice or soda pop. To
install, slide Wine Rack (A) onto the shelf
with the curve facing in. To remove, slide
the Wine Rack out. Install on either side of
shelf. The Wire Wine Rack (B) simply sets
on the shelf.
A
B
Higher Humidity Lower Humidity
NOTE
Leafy vegetables keep best when stored
with the Humidity Control set on High
Humidity, or in a drawer without a
Humidity Control. This keeps incoming
air to a minimum and maintains
maximum moisture content. Store nonleafy vegetables and fruits still in their
skins at the low humidity setting.
Pantry Drawer (some models)
Some
models are
equipped
with a
Pantry
Drawer for
storage of
luncheon
meats,
spreads, cheeses, and other deli items.
Please be sure to support glass when
removing the drawer.
Looking Inside
Page 24
24
Food Storage & Energy Saving Ideas
Energy saving ideas
• Locate the
refrigerator in
the coolest part
of the room, out
of direct sunlight,
and away from
heating products
or registers. Do
not place the
refrigerator
next to heat-producing appliances such
as a range, oven, or dishwasher. If this is
not possible, a section of cabinetry or an
added layer of insulation between the
two appliances will help the refrigerator
operate more eciently.
• Level the refrigerator so that the doors
close tightly.
• Refer to this Use & Care Manual for the
suggested temperature control settings.
• Periodic cleaning of the condenser will
help the refrigerator run more eciently.
See the Care and Cleaning Chart.
• Do not overcrowd the refrigerator or
block cold air vents. Doing so causes the
refrigerator to run longer and use more
energy.
• Cover foods and wipe containers dry
before placing them in the refrigerator.
This cuts down on moisture build-up inside
the unit.
• Organize the refrigerator to reduce door
openings. Remove as many items as
needed at one time and close the door as
soon as possible.
Food storage Ideas
Fresh Food Storage
• The fresh food compartment should be kept
between 1°C (34°F) and 4°C (40°F) with an
optimum temperature of 3°C (37°F).
• Avoid overcrowding the refrigerator
shelves. This reduces the circulation of
air around the food and results in uneven
cooling.
Fruits and Vegetables
• Storage in the crisper drawers helps
preserve the fruit and vegetable quality
for longer time periods.
Meat
• Raw meat and poultry should be
wrapped securely so leakage and
contamination of other foods or surfaces
does not occur.
Frozen Food Storage
• The freezer compartment should be kept
at -18°C (0°F) or lower.
• A freezer operates most eciently when it
is at least ⅔ full.
Packaging Foods for Freezing
• To minimize dehydration and quality
deterioration, use aluminum foil, freezer
wrap, freezer bags or airtight containers.
Force as much air out of the packages as
possible and seal them tightly. Trapped air
can cause food to dry out, change color,
and develop an o-avor (freezer burn).
• Wrap fresh meats and poultry with
suitable freezer wrap prior to freezing.
• Do not refreeze meat that has completely
thawed.
Loading the Freezer
• Avoid adding too much warm food to the
freezer at one time. This overloads the
freezer, slows the rate of freezing, and
can raise the temperature of frozen foods.
• Leave a space between the packages,
so cold air can circulate freely, allowing
food to freeze as quickly as possible.
• Avoid storing hard-to-freeze foods such
as ice cream and orange juice on the
freezer door shelves. These foods are best
stored in the freezer interior where the
temperature varies less.
Page 25
25
Ice Service
• Wash the ice container in warm water
with mild detergent. Rinse well and dry.
Ice Production: What To Expect
The ice maker will produce two to three
pounds of ice every 24 hours depending on
usage conditions. Ice is produced at a rate of
eight cubes every 75 to 160 minutes.
Ice Maker Tips
• Ice cubes stored too long may develop an
odd avor. Empty the ice container and
ensure that the wire signal arm is in its
“down” or ON position. The ice maker will
then produce more ice.
• Occasionally shake the ice container to
keep ice separated.
• Stop the ice maker when cleaning the
freezer and during vacations.
• If the ice maker will be turned o for a
long period of time, turn the water supply
valve to a closed position.
If your refrigerator has an automatic ice
maker, it will provide a sucient supply of
ice for normal use. During the initial startup
of your refrigerator, no ice will be produced
during the rst 24 hours of operation. Air
in new plumbing lines may cause the ice
maker to cycle two or three times before
making a full tray of ice. With no usage, it
will take approximately one to two days to
ll the ice container.
New plumbing connections may cause the
rst production of ice cubes to be discolored
or have an odd avor. Discard ice made
during the rst 24 hours.
Turning your Ice Maker on
After the plumbing connections have been
completed, the water supply valve must be
opened. Place the ice container under the
ice maker, pushing it as far back as possible.
Lower the wire signal arm to its “down” or
ON position.
Turning your Ice Maker o
To stop the ice maker, lift the wire signal
arm until it clicks and locks in the “up” or
OFF position. The ice maker also turns o
automatically when the ice container is full.
If your model has an adjustable freezer
shelf, place the shelf in the lower position, so
that the wire signal arm will hit the ice when
the container is full.
ON
OFF
Wire
Signal Arm
NOTE
Automatic ice makers are also optional
accessories that may be installed in most
models at anytime. Call 1-800-4MY-HOME
for information.
IMPORTANT
Your ice maker is shipped from the factory
with the wire signal arm in the ON position.
To ensure proper function of your ice maker,
hook up water supply immediately or turn
ice maker OFF by lifting the wire signal arm
until it clicks and locks in the UP position. If
the ice maker is not turned o and the water
supply is not connected, the water valve will
make a loud chattering noise.
CAUTION
Chemicals from a malfunctioning
softener can damage the ice maker. If
the ice maker is connected to soft water,
ensure that the softener is maintained
and working properly.
NOTE
For information on ice maker noises, see
Normal Operating Sounds section.
CAUTION
Do Not place the ice container in your
dishwasher.
Page 26
26
Normal Operating Sounds
NOTE
Rigid foam insulation is very energy
ecient, but is not a sound insulator.
IMPORTANT
During the automatic defrost cycle, you
may notice a red glow in the vents on the
back wall of your freezer compartment.
This is normal during the defrost cycle.
Understanding the sounds you
may hear
Your new, high-eciency refrigerator
may introduce unfamiliar sounds. These
sounds normally indicate your refrigerator
is operating correctly. Some surfaces on
oors, walls, and kitchen cabinets may
make these sounds more noticeable.
Following is a list of major components in your
refrigerator and the sounds they can cause:
D Automatic ice maker When ice has
been produced, you will hear ice
cubes falling into the ice bin.
E Electronic defrost control These parts
can produce a snapping or clicking
sound when turning the cooling
system on and o.
F Condenser fan You may hear air
being forced through the condenser.
G Compressor Modern, high-eciency
compressors run much faster than in
the past. The compressor may have a
high-pitched hum or pulsating sound.
H Water valve If your refrigerator is
equipped with an automatic ice
maker, you will hear a buzzing sound
as the water valve opens to ll the ice
maker during each cycle.
I Drain pan (not removable) You may
hear water dripping into the drain
pan during the defrost cycle.
J Condenser May create minimal
sounds from forced air.
A
B
C
D
F
G
H
I
J
E
IMPORTANT
If the Fresh Food door is left open form more than 5 minutes, an alarm will sound.
The alarm will sound for 2 minutes and then stop. If the “Door Ajar” condition
remains, the alarm will repeat every 30 minutes for two intervals.
After 15 minutes of a “Door Ajar” Condition, the unit will turn the Fresh Food light
o until the door is closed. The door switch in the Fresh Food can be pressed and
released to reset the alarm and light.
A Evaporator Refrigerant through the
evaporator may create a boiling or
gurgling sound.
B Evaporator fan You may hear air
being forced through the refrigerator
by the evaporator fan.
C Defrost heater During defrost cycles, water
dripping onto the defrost heater may
cause a hissing or sizzling sound. After
defrosting, a popping sound may occur.
Page 27
27
Care & Cleaning
IMPORTANT
If you store or move your refrigerator
in freezing temperatures, be sure to
completely drain the water supply
system. Failure to do so could result in
water leaks when the refrigerator is put
back into service. Contact a service
representative to perform this operation.
CAUTION
• Pull the refrigerator straight out to
move it. Shifting it from side to side
may damage ooring. Be careful not
to move the refrigerator beyond the
plumbing connections.
• Damp objects stick to cold metal
surfaces. Do not touch refrigerated
surfaces with wet or damp hands.
NOTE
If you set your temperature controls to
turn o cooling, power to lights and other
electrical components will continue until you
unplug the power cord from the wall outlet.
Protecting Your investment
Keeping your refrigerator clean maintains
appearance and prevents odor build-up.
Wipe up any spills immediately and clean
the freezer and fresh food compartments
at least twice a year. When cleaning, take
the following precautions:
• Never use CHLORIDE or cleaners with
bleach to clean stainless steel.
• Do not wash any removable parts in a
dishwasher.
• Always unplug the electrical power cord
from the wall outlet before cleaning.
• Remove adhesive labels by hand. Do
not use razor blades or other sharp
instruments which can scratch the
appliance surface.
• Do not remove the serial plate.
Do not use abrasive cleaners such as
window sprays, scouring cleansers,
brushes, ammable uids, cleaning waxes,
concentrated detergents, bleaches or
cleansers containing petroleum products on
plastic parts, interior doors, gaskets or cabinet
liners. Do not use paper towels, metallic
scouring pads, or other abrasive cleaning
materials or strong alkaline solutions.
Never Clean Condenser
(some models)
If your refrigerator is equipped with a
Never Clean condenser, there’s no need
to clean the condenser under normal
operating conditions. If the refrigerator
is operated under particularly dusty or
greasy conditions, or if there is signicant
pet trac in your home, it may be
necessary to periodically clean the
condenser for maximum eciency.
Page 28
28
Care & Cleaning Tips
Part What To Use Tips and Precautions
Interior &
Door Liners
• Soap and water
• Baking soda and
water
Use two tablespoons of baking soda in
one quart of warm water. Be sure to
wring excess water out of sponge or
cloth before cleaning around controls,
light bulb or any electrical part.
Door Gaskets • Soap and water Wipe gaskets with a clean soft cloth.
Drawers &
Bins
• Soap and water Use a soft cloth to clean drawer runners
and tracks.
Glass Shelves • Soap and water
• Glass cleaner
• Mild liquid sprays
Allow glass to warm to room temperature
before immersing in warm water.
Toe Grille • Soap and water
• Mild liquid sprays
• Vacuum attachment
Vacuum dust from front of toe grille.
Remove toe grille (see Installation
Instructions). Vacuum backside, wipe with
sudsy cloth or sponge. Rinse and dry.
Exterior &
Handles
• Soap and water
• Non Abrasive Glass
Cleaner
Do not use commercial household
cleaners containing ammonia, bleach or
alcohol to clean handles. Use a soft cloth
to clean smooth handles. DO NOT use a
dry cloth to clean smooth doors.
Exterior &
Handles
(Stainless
Steel Models
Only)
• Soap and water
• Stainless Steel
Cleaners
Never use CHLORIDE or cleaners with
bleach to clean stainless steel.
Clean stainless steel front and handles with
non-abrasive soapy water and a dishcloth.
Rinse with clean water and a soft cloth. Use
a non-abrasive stainless steel cleaner. These
cleaners can be purchased at most home
improvement or major department stores.
Always follow manufacturer’s instructions.
Do not use household cleaners containing
ammonia or bleach.
NOTE: Always clean, wipe and dry with
the grain to prevent scratching. Wash the
rest of the cabinet with warm water and
mild liquid detergent. Rinse well, and wipe
dry with a clean soft cloth.
Replacing
Light Bulbs
• Unplug refrigerator
• Wear gloves
• Remove light cover
• Replace old bulb
• Replace light cover
• Plug in the
refrigerator
CAUTION: Wear gloves when replacing
light bulbs to avoid getting cut.
Use same wattage when replacing bulb
Care & Cleaning
Page 29
29
Care & Cleaning (continued)
Freezer Light Cover Removal
Light
Socket
Light
Bulbs (2)
Light
Cover
Refrigerator Mid-Level
Light Cover Removal
Replacing the freezer light bulb
(some models)
1. Unplug refrigerator.
2. Wear gloves as protection against
possible broken glass.
3. Unsnap light cover as shown.
4. Unscrew and replace old bulb with an
appliance bulb of the same wattage.
5. Replace light shield.
6. Remember to plug the refrigerator
back in.
CAUTION
Wear gloves to avoid cuts when replacing
light bulbs.
Vacation and Moving Tips
Short
Vacations
• Leave refrigerator operating during vacations of three weeks or less.
• Use all perishable items from refrigerator compartment.
• Turn automatic ice maker o and empty ice bucket, even if you will only
be gone for a few days.
Long
Vacations
• Remove all food and ice if you will be gone one month or more.
• Turn o automatic ice maker and turn water supply valve to closed
position.
• Turning control knobs to “0” on the refrigerator (fresh food) control box
only controls your refrigerator’s cooling system. To turn o power to your
refrigerator you must unplug the power cord from the wall outlet.
• Clean interior thoroughly.
• Leave both doors open to prevent odors and mold build-up. Block doors
open if necessary.
Moving • Remove all food and ice.
• If using handcart, load from side.
• Adjust rollers all the way up to protect them during sliding or moving.
• Pad cabinet exterior to avoid scratching surface.
Replacing Mid-Level Refrigerator
light bulb (some models)
1. Unplug refrigerator.
2. Wear gloves as protection against
possible broken glass.
3. Unsnap light cover.
4. Unscrew and replace old bulb(s)
with an appliance bulb of the same
wattage.
5. Replace light cover.
6. Remember to plug the refrigerator
back in.
Page 30
30
TROUBLESHOOTING
GUIDE
Before calling for service, review this list. It may save you
time and expense. This list includes common occurrences that
are not the result of defective workmanship or materials in
this appliance.
Problem Cause Correction
AUTOMATIC ICE MAKER (some models)
Ice maker is not
making any ice.
• Ice maker wire signal
arm is in the “up” or
OFF position.
• Household water line
valve is not open.
• Freezer is not cold
enough.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Move wire signal arm to the “down”
or ON position. (side mounted)
• Turn on household water line valve.
• See PROBLEM column
TEMPERATURES ARE TOO WARM.
• Turn o household water line valve.
Remove valve. Ensure that valve is not
a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
Ice maker is not
making enough ice.
• Ice maker is producing
less ice than you
expect.
• Freezer is not cold
enough.
• Household water line valve
is not completely open.
• Freezer control is set too
warm.
• The ice maker will produce two to
three pounds of ice every 24 hours
depending on usage conditions. Ice
is produced at a rate of eight cubes
every 75 to 160 minutes.
• See PROBLEM column
TEMPERATURES ARE TOO WARM.
• Turn on household water line valve.
• Set freezer control to colder setting to
improve performance of the ice maker.
Allow 24 hours for temperature to
stabilize.
Ice maker will not stop
making ice.
• Ice maker wire signal arm
is being held down by
some item in the freezer.
• Move item and release wire signal arm.
Remove any ice cubes that are frozen
together over the wire signal arm.
Ice cubes are freezing
together.
• Ice cubes are not being
used frequently enough.
• Freezer control is set
too warm.
• Very little food in freezer.
• Remove ice container and discard
ice from container. Ice maker will
produce fresh supply.
• Set freezer control to colder setting. Allow
24 hours for temperature to stabilize.
• Add more food to freezer.
Ice has bad odor and
taste.
• Ice has picked up
odor or avor from
strong food stored in
refrigerator or freezer.
• Water running to ice maker
has poor taste or odor.
• Ice not used frequently
enough.
• Cover foods tightly. Discard stale ice.
Ice maker will produce fresh supply.
Replace air lter (available in select
models).
• Add lter to water supply line. Consult
a water purifying company.
• Discard stale ice.
LIGHT BULB IS NOT ON
Light bulb is not on. • Light bulb is burned out.
• No electric current is
reaching refrigerator.
• See Replacing Light Bulbs in NORMAL
OPERATING SOUNDS section.
• See PROBLEM column RUNNING OF
REFRIGERATOR.
ODORS IN REFRIGERATOR
Interior is dirty. • Interior needs to be
cleaned.
• Food with strong odors
is in refrigerator.
• See table of Care and Cleaning Tips
in CARE & CLEANING section.
• Cover food tightly.
Before You Call
Page 31
31
Problem Cause Correction
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level.
It rocks on the oor when
moved slightly.
• Close both doors gently.
• Ensure oor is level and solid, and can
adequately support the refrigerator.
Contact a carpenter to correct a
sagging or sloping oor.
Drawers are
dicult to move.
• Food is touching shelf on
top of drawer.
• Track that drawers slide on
is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on
track.
• Clean drawer, rollers, and track. See
table of Care and Cleaning Tips in
CARE & CLEANING section.
RUNNING OF REFRIGERATOR
Compressor does
not run.
• Refrigerator is in defrost
cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local electric
company.
Refrigerator runs
too much or too
long.
• Room or outside weather
is hot.
• Refrigerator has recently
been disconnected for a
period of time.
• Automatic ice maker is
operating.
• Doors are opened too
frequently or too long.
• Fresh Food/freezer door
may be slightly open.
• Fresh Food/freezer gasket
is dirty, worn, cracked, or
poorly tted.
• It is normal for the refrigerator to work
longer under these conditions.
• It takes 8-12 hours for the refrigerator
to cool down completely.
• Ice maker operation causes
refrigerator to run slightly more.
• Warm air entering the refrigerator causes
it to run more. Open doors less often.
• Ensure refrigerator is level. Keep food
and containers from blocking door.
See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
• Clean or change gasket. Leaks in door
seal will cause refrigerator to run longer
in order to maintain desired temperatures.
Compressor
goes o and on
frequently.
• Thermostat keeps the
refrigerator at a constant
temperature.
• This is normal. Refrigerator goes on
and o to keep temperature constant.
TEMPERATURES ARE TOO COLD
Freezer temperature
too cold. Fresh
Food temperature is
satisfactory.
• Freezer control is set too
cold.
• Set freezer control to a warmer
setting. Allow 24 hours for
temperature to stabilize.
Fresh Food
temperature too cold.
Freezer temperature
is satisfactory.
• Fresh Food control is set
too cold.
• Set fresh food control to a
warmer setting. Allow 24 hours for
temperature to stabilize.
Food stored in
drawers freezes.
• Fresh Food control is set
too cold.
• See solution above.
Before You Call
Page 32
32
Problem Cause Correction
TEMPERATURES ARE TOO WARM
Freezer/Fresh Food
temperature is too
warm.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Warm air enters the refrigerator
whenever the door is opened. Open
the door less often.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
Freezer temperature
is too warm. Fresh
Food temperature is
satisfactory.
• Freezer control is set too
warm.
• Set freezer control to a colder setting.
Allow 24 hours for temperature to
stabilize.
Fresh Food
temperature is too
warm. Freezer
temperature is
satisfactory.
• Fresh Food control is set
too warm.
• Set Fresh Food control to a
colder setting. Allow 24 hours for
temperature to stabilize.
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on
inside of refrigerator
walls.
• Weather is hot and humid.
• Door is slightly open.
• Door is opened too often
or too long.
• Open containers.
• The rate of frost buildup and internal
sweating increases.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
• Open door less often.
• Keep containers covered.
Water collects on
bottom side of
drawer cover.
• Vegetables contain and
give o moisture.
• It is not unusual to have moisture on
the bottom side of the cover.
• Move humidity control (some models)
to lower setting.
Water collects in
bottom of drawer.
• Washed vegetables and
fruit drain while in the
drawer.
• Dry items before putting them in the
drawer. Water collecting in bottom of
drawer is normal.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture collects
on outside of
refrigerator or
between doors.
• Weather is humid.
• Door is slightly open,
causing cold air from
inside refrigerator to meet
warm air from outside.
• This is normal in humid weather.
When humidity is lower, the moisture
should disappear.
• See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
Before You Call
Page 33
33
Get it fixed, at your home or ours!
Just Call:
1-800-4-MY-HOME
®
(1-800-469-4663)
24 hours a day, 7 days a week
For the repair of major brand appliances in your own home...
no matter who made it, no matter who sold it!
For your nearest Sears Parts and Service location,
to bring in products like vacuums, lawn equipment and electronics.
For Sears Parts & Service, to order the replacement parts,
accessories and owner’s manuals that you need to do-it-yourself.
www.sears.ca
To purchase or inquire about a Sears Maintenance Agreement, call:
1-800-361-6665
9 a.m.–11 p.m. Mon. – Fri., EST, 9 a.m.–4 p.m. Sat.
Pour service en Français:
1-800-LE-FOYER
MC
(1-800-533-6937)
www.sears.ca
®
/™ Trademarks of Sears, Roebuck and Co. used under license by Sears Canada
MD
Marque déposée / MC Marque de commerce de Sears, Roebuck and Co. utilisée en vertu d’une licence
de Sears Canada
02488
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