Kenmore 25351624102, 25351624101, 25351622102, 25351622101, 25351234103 Owner’s Manual

®

Side by Side Refrigerator

Use & Care Guide

Lado a Lado Refrigerador

Gufa para su uso y cuidado
Compartiments C6te _ C6te R6frig6rateur

Guide d'utilisation et d'entretien

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.

Sears Canada, Inc., Toronto, Ontario, Canada M5B 2B8

Z

_> _

www.sears.com

240461300 (0103)

Congratulations

Congratulations on your purchase of a new refrigerator! We
here at Sears are very proud of our product and we are

completely committed to providing you with the best
service possible. Your satisfaction is our #1 priority.

We know you'll enjoy your new refrigerator and Thank You

for choosing our product. We hope you consider us for
future purchases.

PLEASE READ AND SAVE THESE
INSTRUCTIONS

This Owner's Guide provides specific operating

instructions for your model. Use your refrigerator only as
instructed in this manual. These instructions are not meant

to cover every possible condition and situation that may

occur. Common sense and caution must be practiced
when installing, operating and maintaining any appliance.

Please record your model and serial numbers below

for future reference. This information is found on the

serial plate located inside the refrigerator
compartment.

NOTE: Use 0nly Soap and water to Clean serial plate.

Model Number: 253

or: 970 PROPER DISPOSAL OF YOUR REFRIGERATOR

Serial Number: OR FREEZER
Purchase Date: _

TABLE OF CONTENTS Junked orabandoned refrigerators

Record Serial/Model Numbers ............ 2 days." Ifyou are getting ridof your

Safety .................................................. 2-3 old refrigerator or freezer, please

Warranty .............................................. 3 follow the instructions below to

Canada - Limited Warranty .................. 4 help prevent accidents.

Installation ........................................... 5-6 Before you throw away your old refrigerator/freezer:

Door Removal Instructions ................. 7

Features At A Glance ......................... 8 •

Temperature Controls .......................... 9 •

Looking Inside ..................................... 10-11

Automatic Ice & Water Dispenser ....... 12-13

Rear Ice and Water Filter ..................... 14

Food Storage & Energy Saving Tips ... 15

Normal Operating Sounds & Sights .... 16

Care & Cleaning .................................. 17-18

Before You Call .................................... 19-22

_ Please Read All Instructions Before

Using This Refrigerator.

FOR YOUR SAFETY

• Do not store or use gasoline, or other flammable liquids
in the vicinity of this or any other appliance. Read product
labels for warnings regarding flammability and other

hazards.

• Do not operate the refrigerator inthe presence of
explosive fumes.

• Avoid contact with any moving parts of automatic ice
maker.

• Remove all staples from the carton. Staples can cause
severe cuts, and also destroy finishes if they come in
contact with other appliances or furniture.

CHILD SAFETY

Destroy or recycle the carton, plastic bags, and any
exterior wrapping material immediately after the refrigerator

is unpacked. Children should NEVER use these items to
play. Cartons covered with rugs, bedspreads, plastic

sheets or stretch wrap may become airtight chambers,
and can quickly cause suffocation.

Risk of child entrapment
Child entrapment and suffocation

are not problems of the past.

or freezers are still dangerous -
even if they will sit for "just a few

Remove doors.

Leave shelves in place so children may not easily climb
inside.

Have refrigerant removed by a qualified service
technician.

2

Important Safety

Instructions (cont.)

These Guidelines Must Be Followed To Ensure That

Safety Mechanisms !nThis Refrigerator Will Operate
Properly.

ELECTRICAL INFORMATION

• The refrigerator must be plugged into its own
dedicated 115 Volt, 60 Hz., AC only electric outlet.

The power cord of the appliance is equipped with a
three-prong grounding plug for your protection against
electrical shock hazards. It must be plugged directly
into a properly grounded three-prong receptacle. The
receptacle must be installed in accordance with local
codes and ordinances. Consult a qualified electrician.
Do not use an extension cord or adapter plug.

• Immediately repair or replace any power cord that
becomes frayed or damaged.

• Never unplug the refrigerator by pulling on the power
cord. Always grip the plug firmly, and pull straight out

from the receptacle to prevent damaging the power cord.

• Unplug the refrigerator before cleaning and before
replacing a light bulb to avoid electrical shock.

• Performance may be affected if the voltage varies by

10% or more. Operating the refrigerator with insufficient

power can damage the compressor. Such damage is
not covered under your warranty.

• Do not plug the unit into an outlet controlled by a wall
switch or pull cord to prevent the refrigerator from being
turned off accidentally.

• Avoid connecting refrigerator to aGround Fault Interruptor
(GFI) circuit.

NOTE: Turning the freezer temperaturecontrol to!'O'turns

off the compressor, but does nat disconnect electrical

power to the light bu!b Or other etectrica! components,

Warranty lnformation

FULL ONE-YEAR WARRANTY ON
REFRIGERATOR

For one year from the date of purchase, when this
refrigerator is operated and maintained according to the

instructions provided inthis Owner's Guide, Sears will
repair this refrigerator, free of charge, if defective in

material orworkmanship.

FULL FIVE-YEAR WARRANTY ON SEALED
REFRIGERATION SYSTEM

For five years from the date of purchase, when this

refrigerator is operated and maintained according to the
instructions provided inthis Owner's Guide, Sears will

repair the sealed system (consisting of refrigerant,
connecting tube, and compressor motor), free of charge, if

defective in material or workmanship.
The above refrigerator warranty applies only to

refrigerators which are used for storage of food for private
household purposes.

FULL 30-DAY WARRANTY ON KENMORE
REFRIGERATOR WATER FILTRATION CARTRIDGE. If

this Kenmore Refrigerator Water Filtration Cartridge fails
due to a defect in material or workmanship within 30 days
from the date of purchase, RETURN ITTO THE

NEAREST SEARS STORE IN THE UNITED STATES

and Sears will replace it, free of charge.
This warranty gives you specific legal rights and you may

also have other rights which vary from state to state.
Warranty service is available by contacting the NEAREST

SEARS SERVICE CENTER/DEPARTMENT inthe United
States. See the back page of this manual.

For warranty questions, please contact the following
address:

Groundingtype
wa!lrecePtacle

any circumstances
cut, remove,

or bypass the

Powercordwith
3-pronggroundedplug

Sears, Roebuck and Co.

Dept. 817WA
Hoffman Estates, IL 60179

under

Warranty Information

CANADA- LIMITED WARRANTY

Refrigerators

Sears Canada Inc., warrants every new Kenmore refrigerator to be free from defects in material or workmanship.
What Sears will do, free c sharge, in case of defect:

• V r -9 How long warranted•

What IS c0 e e a- . (from date of sale

The Compressor TEN (10) YEARS TEN (10) YEARS FIVE (5) YEARS

The Sealed System

(consisting of refrigerant, FIVE (5) YEARS FIVE (5) YEARS FIVE (5) YEARS

evaporator, and condenser)

All other parts or

adjustments ONE (1) YEAR ONE (1) YEAR ONE (1) YEAR

Normal Responsibility of the Customer

The following items, since they are not manufacturing defects, are not included in the warranty, but are the
responsibility of the customer:

1) Damage to finish after delivery.

2) Improper power supply, low voltage, or any defects in the house wiring system or appliance not connected
to electric outlet.

3) Replacement of light bulbs.

4) Damage caused by moving the product from itsoriginal installation.

5) Service required as a result of alteration, abuse, fire, floods, or acts of God.

6) Providing adequate air circulation to the refrigerating system.

7) Proper use and care of product as listed inthe customer's manual; proper setting of the controls.

either repair or supply .............

rep acement part for: •

=up,au=._=.t part TOr:

If any service is required under this warranty, simply call 1-800-FOR-MY-HOME (1-800-469-4663).

This warranty is in addition to any statutory warranty. The above warranty covers Kenmore Refrigerators

sold and operated in Canada only and shall not apply if the refrigerator is used for other than domestic

purposes.

Sears Maintenance Agreement

Maintain the value of your Kenmore refrigerator with a Sears Maintenance Agreement.

SEARS CANADA INC. • Toronto, Canada • M5B 2B8

PRINTED IN U.S.A.

4

ThisOwner'sGuideprovidesspecificoperating

instructionsforyourmodel.Usetherefrigeratoronlyas
instructedinthisUse&CareManual.Beforestartingthe

refrigerator, follow these important first steps.
LOCATION

• Choose a place that is near a grounded electrical outlet.
Do Not use an extension cord or an adapter plug.

• Ifpossible, place the refrigerator out of direct sunlight

and away from the range, dishwasher or other heat
sources.

• The refrigerator must be installed on a floor that is level

and strong enough to support a fully loaded refrigerator.

• Consider water supply availability for models equipped

with an automatic ice maker.

INSTALLATION

• Do Not install the refrigerator where the temperature

will drop below 55°F (13°C) or rise above 110°F (43°C).
The compressor will not be able to maintain proper

temperatures inside the refrigerator.

Do Not block the toe grille on the

lower front of your refrigerator. Sufficient air

circulation is essential for the proper operation of
your refrigerator.

LEVELING

All four corners of your refrigerator must rest firmly on a
solid floor. Your refrigerator is equipped with adjustable
front rollers to help level your unit.

To Level Your Refrigerator:

1. Remove toe grille.

2. Use flat-blade screwdriver or 3/8" socket wrench
to adjust front rollers.

NOTE: The refrigerator doors are designed to shut by

themselves within a 20 degree opening.

Installation Clearances

• Allow the following clearances for ease of installation.
proper air circulation, and plumbing and electrical

connections:

Sides &Top 3/8"

BaCK........................ 1"

DOOR OPENING

NOTE: If you refrigerator is placec with the door hinge

side against a wall, you may have to allow additional
space so the door can be opened wider.

Your refrigerator should be positioned to allow easy access
to a counter when removing food. For best use of drawers
and freezer baskets, the refrigerator should be in a
position where both the refrigerator and freezer doors can
be fully opened.

Raise

©

3. Check both doors to be sure seals touch cabinet on all
four sides.

Installation - Connecting Ice Maker To Water Supply

To avoid electric shock, which can cause death or severe personal injury, disconnect the refrigerator

from electrical power before connecting a water supply line to the refrigerator.

To Avoid Property Damage:

Copper tubing is recommended for the water supply line. Water su pply tu bing made of %" plastic is not
recommended since it greatly increases the potential for water leaks. Manufacturer will not be responsible

for any damage if plastic tubing is used for supply line.

DO NOT install water supply tubing in areas where temperatures fall below freezing.
Chemicals from a malfunctioning softener can damage the ice maker. If the ice maker is connected to soft

water, ensure that the softener is maintained and working properly.

IMPORTANT: Ensure that your water supply line connections comply with all local plumbing codes.

Before Installing The Water Supply Line, You Will Need

• Basic Tools: adjustable wrench, flat-blade screwdriver, and Phillips TM screwdriver

• Access to a household cold water line with water pressure between 20 and 100 psi.

• A water supply line made of ¼ inch (6.4 mm) OD, copper tubing. To determine the length of copper tubing needed,
you will need to measure the distance from the ice maker inlet valve at the back of the refrigerator to your cold water
pipe. Then add approximately 7 feet (2.1 meters), so the refrigerator can be moved out for cleaning (as shown).

• A shutoff valve to connect the water supply line to your household water system. DO NOT use a self-piercing type
shutoff valve.

• A compression nut and ferrule (sleeve) for connecting the water supply line to the ice maker inletvalve.

NOTE: A water line kit is available from your appliance dealer at additional cost. It contains 25 feet (7.6 meters) of ¼

inch OD copper tubing, a saddle type shutoff valve (nonpiercing), (2) ¼ inch brass compression nuts, (2) ferrules/

1

sleeves, and instructions for installing a water suppty tine.

To Connect Water Supply Line To Ice Maker Inlet Valve

1. Disconnect refrigerator from electric power source.

2. Place end of water supply line intosink or bucket. Turn ON water supply
and flush supply line until water isclear. Turn OFF water supply at shut

Plastic Water Tubing

to Ice Maker

ITM_

Brass

Compression

off valve.

3. Unscrew plastic cap from water valve inletand discard cap.

4. Slide brass compression nut, then ferrule (sleeve) onto water supply line,

(Sleeve)

as shown.

5. Push water supply line into water valve inletas far as itwill go (¼ inch).
Slide ferrule (sleeve) intovalve inlet and finger tighten compression nut

wateFline

Water Valve

onto valve. Tighten another half turn with a wrench; DO NOT over tighten.

6. With steel clamp and screw, secure water supply line to rear panel of

refrigerator as shown.

- Water Valve

7. Coil excess water supply line (about 2Y2turns) behind refrigerator as shown
and arrange coils so they do not vibrate or wear against any other surface.

8. Turn ON water supply at shutoff valve and tighten any connections that

leak.

9. Reconnect refrigerator to electrical power source.

(Include enough tubing in loopto allow

kern household water Supply

10. To turn ice maker on, lower wire signal arm (see ice maker front cover for movingreffigerstoroutforcleaning.)
ON/OFF position of arm).

- Nut

IMPORTANT: It takes approximately 24 hours for the ice maker to begin producing ice. Air in new plumbing lines may
cause ice maker to Cycletwo orthreetimes before making afu!!tray of ice. New plumbing may cause ice to be discolored

or have poor flavor. Discard ice made during the first 24 hours.

6

Door Removal Instructions

ToolsNecessary:

Top

=_lllc_- neoa

3/8"
:kec

wrench

Hinge

_Cover _;rew

Hinge

Assembly

Screws

Top Hinge
Cover

Top Hinge

DOOR REMOVAL INSTRUCTIONS:

If it is necessary to move the refrigerator through narrow doorways,
follow these steps to remove the doors.

IMPORTANT: Before you begin, turn freezer temperature control to
OFF and remove electrical power cord from wall outlet. Remove any

food from door shelves.

1 Disconnect electrical supply.

2 Open both doors, then remove toe grille
3 Close doors.

To Remove Refrigerator Door:

1. Remove top hinge cover screw on refrigerator door and remove cover.

2 Trace around nmge with soft lead pencil. This will make it easier to

realign doors when they are replaced.

3 Remove top nmge and lift refrigerator door off bottom hinge p=n.Set

door aside

4 Remove bottom hinge, if necessary.
5 Reverse this procedure to reinstall refrigerator acct.

To Remove Freezer Door:

1 Disconnect water line coming from lower hinge offreezer door at connection

located under front of freezer: grip water tube firmly in one hand. then with

3/8"wrench or fingers, push in on gray collar to release water connector.
2 Remove top hinge cover screw on freezer door and remove cover.
3 Disconnect wiring harness connector plug attop hinge: place your thumbs

on flat sides of each connector and bend both parts back and forth.

then with firm grasp, pull both pieces apart.

4. Trace around hinge with soft lead pencil. This will make it easier to

realign doors when they are replaced.

5. Remove top hinge, allowingwiring harness to pullthrough hinge and liftfreezer

door offof bottom hinge pin.Lay door down flatto avoid kinking water line.

6. Remove bottom hinge, if necessary.

7. Reverse this procedure to reinstall freezer door.
When both doors have been reinstalled, replace toe grille and plug in electrical

power cord. Turn both temperature controls to center position. Ad ust settings
as necessary.

T

Water

Hinge \

Tubing

Freezer and Refrigerator

SpillProof'"

Small Items

Door Bin --

Shelf

Door Bin --

Small Basket

Large Basket

Door Bin --

Ice W_or Filter

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Controls _ Shelf

J

Dairy Door

Door Bin

Door Bin
Meat Keeper

and Cover
SplllProof'"

Fixed Shelf
Door Bin

Egg Tray
Special Item

Reck

Retainer

Snugger

Large Basket

Door Bin --

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_-- Toe Grille

Features may vary according to model

8

Crisper Pan
and Cover

Fixed
Door Bin

COOL DOWN PERIOD
To ensure safe food storage, allow the refrigerator to operate with the doors closed for at least 8to 12 hours before

loading itwith food.
REFRIGERATOR & FREEZER CONTROLS

NOTE: When first setting the controls or when changing asetting, wait 24 hours for the temperature to stabilize before

making additional changes.

TEMPERATURE ADJUSTMENT

• After 24 hours, adjust the controls as needed. Adjust
temperatures gradually; move the knob in small

increments, allowing the temperature to stabilize.

• For colder temperatures, turn the knob towards Colder.

• For warmer temperatures, tum the knob towards Cold.

To maintain temperatures, a fan circulates air in the

refrigerator and freezer compartments. For good circulation,

do not block cold air vents with food items.

IMPORTANT: Turning the freezer temperature contro! to "0" turns off the compressor, but does not disconnect the power
to the light bulb and other electrical components.

Fm_z_' FreshF_ed

Refrigerator& Freezer Controls

(Features may vary according to model.)

TEMPERATURE ADJUSTMENT GUIDE

If Fresh Food Compartment Is Too Warm Turn Fresh Food Control Slightly Towards Colder.

If Fresh Food Compartment Is Too Cold Turn Fresh Food Control Slightly Towards Cold.

If Freezer Compartment Is Too Warm Turn Freezer Control Slightly Towards Colder.

If Freezer Compartment Is Too Cold Turn Freezer Control Slightly Towards Cold.

To Turn Refrigerator Off Turn Freezer Control To O.

TIP-UP SHELF (SOME MODELS)
A Tip-Up shelf in the freezer section allows tall items to be

easily stored.

To avoid personal injury or property

damage, handle tempered glass shelves carefully.
Shelves may break suddenly if nicked, scratched,

or exposed to sudden temperature change.

CANTILEVER SHELF ADJUSTMENT
Refrigerator shelves are easily adjusted to suit individual

needs. Before adjusting the shelves, remove all food.
Cantilever shelves are supported at the back of the
refrigerator.

To adjust cantilever shelves:

Lift front edge up.

Pull shelf out.

Replace the shelf by inserting the hooks at rear of the
shelf intothe wall bracket. Lower the shelf intothe desired

slots and lock into position.
SpillProoF Mglass shelves (some models) catch and hold

accidental spills. In some models, the SpillProoF Mshelves
slide out for easy access to food and for fast cleaning. The

shelves slide out independentlyof their mounting brackets.
DOOR STORAGE

Door bins and shelves are providedfor convenient storage
of jars, bottles, and cans. Frequently used items can be
quickly selected.

Some models have door bins that can accommodate
gallon-sized plastic drink containers and economy-sized

jars and containers. Some bins are adjustable for
maximum storage capacity.

The dairy compartment, which is warmer than the general
food storage section, is intended for short term storage of
cheese, spreads, or butter.

Cantilever Glass Shelf

Cantilever Sliding Glass Shelf

ADJUSTABLE DOOR BINS

Some models have adjustable door bins that can be
moved to suit individual needs.

Tomove door bins

1. Lift bin straight up.

2. Remove bin.

3. Place bin in desired position.

4. Lower bin onto supports until locked in place.

Fixed Door Bin

Adjustable Door Bin

10

TALL BOTTLE RETAINER (SOME MODELS)

The Tall Bottle Retainer keeps tall containers in the bin
from falling forward when opening or closing the

refrigerator door. To install, hold the retainer at the top, and

slide it over the outside wall of the bin, as shown in the
diagram. The Tall Bottle Retainer works best with a Bin

Snugger.

HUMIDITY CONTROL (SOME MODELS)

The Humidity Control, present on some models with

crisper drawers, allows you to adjust the humidity within
the crisper. This can extend the life of fresh vegetables
that keep best in high humidity.

NOTE: Leafy vegetables keep best when stored with the

Humidity Control set on Higher Humidity, or ina drawer
without a Humidity Control. This keeps incoming air to a

minimum and maintains maximum moisture content.

Crisper Humidity Control

Tail Bottle Retainer (left) and Bin Snugger (right)

CRISPERS (SOME MODELS)

The crispers, located under the bottom refrigerator shelf,
are designed for storing fruits, vegetables, and other fresh
produce. Wash items inclear water and remove excess
water before placing them in the crispers. Items with
strong odors or high moisture content should be wrapped
before storing.

DELl DRAWER (SOME MODELS)

Some models are equipped with a Dell Drawer for storage
of luncheon meats, spreads, cheeses, and other dell

items.

Crisper Drawer

11

Signal Arm

ON

ICE AND WATER DISPENSER FEATURES

The ice and water dispenser conveniently dispenses chilled water, and ice
cubes or crushed ice, depending on the model.

To operate the ice dispenser, select the ice option desired using the
touchpad. Press a glass against the dispensing paddle as far up as

possible to catch all ice. To stop dispensing ice, pull glass away from
dispensing paddle. Do not remove the glass until the ice has completely
dispensed. (Complete instructions for the dispenser operation are attached
to the inside of the freezer door.)

To operate the water dispenser, press a glass against the dispensing
paddle. To stop dispensing water, pull glass away from dispensing paddle.
A drip tray located at the base of the dispenser, catches small spills and
allows them to evaporate. This drip tray is removable and dishwasher
safe. Do not pour water or excess cubes into this area because there

is no drain.

Dispenser Light (some models)

The dispenser has a light which can De IL "neu on and off by pressing the
Light touchpad. The light also turns on automatically wnen ice and/or water

is dispensed. Replace light bulb with an appliance bulb of the same wattage.

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Ice and Water Dispenser Panel (features may vary according to model)

How the Water Dispenser Works

The water tank, located behind the drawers in the refrigerator compartment, automatically fills as water is dispensed.
For proper dispenser operation, the recommended supply water pressure should fall between 20 psi and 100 psi.

After the refrigerator is connected to the water supply, fill the water tank by drawing one glass of water. It may take
about 11/2minutes after activating the dispenser paddle before water begins to fill this first glass. Continue flushing
the system for 3 minutes to rid the tank and plumbing connections of any impurities. The water dispenser has a built in
shutoff device that will stop the water flow after 3 minutes of continuous use. Simply release the dispenser paddle to
reset the shutoff mechanism.

Chemicals from a malfunctioning softener can damage the ice maker. If the ice maker isconnected

to soft water, ensure that the softener is maintained and working properly.

How the Ice Dispenser Works

The ice maker and container are located in the top of the freezer compartment. After the refrigerator is installed properly
and has cooled for several hours, the ice maker can begin making ice within 24 hours. Air in new plumbing lines may
cause the ice maker to cycle two or three times before making a full tray of ice. To begin ice production, lower the wire
signal arm to the "down" or ON position. With no usage it will take approximately 2 days to fill the ice container. The ice

maker turns off automatically when the ice container becomes full. To stop the ice maker, lift the wire signal arm until it

clicks, and locks in the "up" or OFF position.

Because of new plumbing connections, the first production of ice cubes may be discolored or have an odd flavor. These

should be discarded until the cubes made are free of discoloration and taste.

12

ICEDISPENSERTIPS

• Icecubesstoredtoolongmaydevelopanoddflavor.Emptytheice container and ensure that the wire signal arm is

in its "down" or ON position. The ice maker will then produce more ice.

• Occasionally shake the ice container to keep ice separated.

• Keep the wire signal arm in its "up" or OFF position until the refrigerator is connected to the water supply or whenever
the water supply is turned off.

If the dispensing paddle is pushed for more than 4 minutes, the dispenser motor may overload

and stop. The overload protector will reset automatically after 3 or 4 minutes,

• Ifa large quantity of ice is needed at one time, it is best to remove cubes directly from the ice container.

• The following sounds are normal when the ice maker is operating:

• Motor running

• Ice loosening from tray

• Ice dropping into ice container

• Running water

• Water valve opening or closing
Stop the ice maker when cleaning the freezer and during vacations.

• Ifthe ice maker will be turned off for a long period of time, turn the water supply valve to the closed position.

CLEANING THE ICE DISPENSER

30not use theice chuteas ahandlewhen

removingorreplacingtheicestoragebin.
Surfacesthere may be sharp,

\

\

Do not put fingers up ice chute, Surfaces

there may be sharp. •

Auger-_/

Clean the dispenser and ice container at regular intervals, particularly
before you take a vacation or move, or if the ice dispenser sticks.

1. Stop ice production by lifting the wire signal arm to the "up" or OFF
position.

2. Remove ice container by lifting up and out. Empty and carefully
clean the container with mild detergent. Rinse with clear water. Do

not use harsh or abrasive cleaners. Allow ice container to dry

completely before replacing inthe freezer.

3. Remove ice chips and clean the shelf and chute that supports the

icecontainer.

4. Replace the ice container. Lower the wire signal arm on the ice

maker to the "down" or ON position and the ice maker will resume
production.

IMPORTANT: When removing or replacing the ice bin. do not
rotate the auger in the ice bin. If the auger is accidentally turned,
you must realign the auger by turning itin90 ° turns until the ice bin
fits into place with the drive mechanism, For further instruction.

see the label on the ice bucket.

Remove and empty the ice storage bin if:

1 An extended power failure _onehour or longer) causes ice cubes n

the ice storage bin to melt and freeze together and am the
dispenser mechanism.

2. The ice dispenser is not used frequently. Ice cubes will freeze
together in the bin and jam the dispenser mechanism. Remove the

ice storage bin and shake to loosen the cubes.

NEVER Jse an ice pick or similar sharp instrument to break up the ice

This could damage the ice storage bin and dispenser mecnanlsm.

13

Automatic lce and Water Dispenser

Kenmore Ice and Water Rear Filter (some models)

NOTE: If you purchased a refrigerator with a Kenmore Ice and Water rear filter, please read the following use and

care information. This ice and water filter system filters water to your ice maker and water dispenser. It is located in the

upper right back corner of the fresh food compartment.

System Startup:

Water supply does not need to be turned off, however, do not use iceand water dispenser while installingfilter.
The filter cartridge has already been installed in the filter housing at the factory. Refer to the How The Water Dispenser

Works section to properly fill the system with water.

Changing the Filter:

F _ _ Water conditions vary throughout the world, but changing the water filter every

Twistto

Order new filter cartridges through the
dealer where you bought the refrigerator,

or contact the Consumer Assistance

Center at 1-800-944-9044. It might be

good to order some filter cartridges when
you first install your refrigerator. Be sure

to ask for the Kenmore replacement
cartridge.

The Kenmare Ice and Water
Filter System NGRG 2000

with the Kenmore cartridge

RG 100 is tested and certified

by NSF International, the

nationally recognized and respected, not
for profit, certification organization for public

health safety. The Kenmore Filter system is
tested and certified to ANSl/NSF Standard

42. See performance data sheet for
specifications. This system should not be
used on water that is microbiologically

unsafe or with water of unknown quality
unless the water has been adequately

disinfected before or after traveling through
the filtration system.

• Rated Capacity - 400 gallons

• Rated service flow - .5 GPM

• Maximum Rated Pressure - 100 PSI

• Maximum Operating Temp. - 100 ° F

6 - 9 months normally will ensure the highest possible water quality. The Filter
Status light will tum red after 400 gallons of water has flowed through the ice and
water dispenser. Also, if the filter has been in a refrigerator that has not been in
use for awhile (during moving for example), change the filter before reinstalling
the refrigerator. The dispenser system will also operate without filtration (with
filter cartridge removed).

To change filter:

It is not necessary to turn the water supply off to change the filter.

1. Open freezer door and leave open until filter change is complete.

2. Set ice maker wire signal arm to the OFF (up) position (See illustration on
page 13).

3. Hold filter cup firmly, and unscrew towards left (Some water could
leak out as you remove cup. This is normal.). Filter cartridge should come
down with cup. Ifcartridge remains in housing, pull down gently, while
twisting filter back and forth.

4. Rinse out cup under running water.

5. The large o-ring that seals the filter system sets in the o-ring groove
down inside the cup. Should the o-ring fall out during filter cartridge

replacement, simply place it back in the groove prior to screwing the cup
back in place, if the o-ring becomes damaged, you will need to order one
from the Consumer Assistance Center.

6. Discard old filter cartridge.

7. Remove new filter cartridge from packaging and place in cup. The end
with the small o-ring should be up, out of the cup.

8. Screw cup, with filter, back onto housing. Filter cartridge will self-align as
cup is tightened. Be sure cup is completely tightened with Kenmore logo
facing outward. Do Not Tighten Past Stop.

9. Set ice maker wire signal arm to the ON (down) position.

10. Check for leaks. Open refrigerator door. Wipe any water droplets from the
filter cup. Fill a glass with water. If there is a leak, unscrew filter cup, and

reinsert the filter cartridge. Check placement of large O-ring. Reinstall
filter cup, making certain it is tightened completely.

11. To condition filter system and purge air from water line, fill a glass with
water. Continue flushing the system for 3 minutes to assure that the
purest water possible is stored in water tank.

IMPORTANT: Resetting The Filter Status Light (some models)

After replacing the filter cartridge, it will be necessary to press the Filter

Reset button located on the ice and water dispenser. This will reset the

Filter Status light. Push the reset button until the green light flashes (3-15
seconds). Please refer to the complete dispenser operating instructions

attached to the inside of the freezer door.

14

FOOD STORAGEIDEAS

Fresh Food Storage

• The fresh food compartment should be kept between 34° F and 40° F with an optimum temperature of 37° E

• Avoid overcrowding the refrigerator shelves. This reduces the circulation of air around the food and results in uneven
cooling.

Fruits and Vegetables

• Storage inthe crisper drawers traps moisture to help preserve the fruit and vegetable quality for longer time periods.

Meat

• Raw meat and poultry should be wrapped securely so leakage and contamination of other foods or surfaces does

not occu r.

Frozen Food Storage

• The freezer compartment should be kept at 0° F or lower.

• A freezer operates most efficiently when it is at least 2/3 full.

Packaging Foods for Freezing

• To minimize dehydration and quality deterioration, use aluminum foil, freezer wrap, freezer bags or airtight
containers. Force as much air out of the packages as possible and seal them tightly. Trapped air can cause food to
dry out, change color, and develop an off-flavor (freezer burn).

• Wrap fresh meats and poultry with suitable freezer wrap prior to freezing.

• Do not refreeze meat that has completely thawed.

Loading the Freezer

• Avoid adding too much warm food to the freezer at one time. This overloads the freezer, slows the rate of freezing,
and can raise the temperature of frozen foods.

• Leave a space between the packages, so cold air can circulate freely, allowing food to freeze as quickly as
possible.

• Avoid storing hard-to-freeze foods such as ice cream and orange juice on the freezer door shelves. These foods are
best stored in the freezer interior where the temperature varies less.

ENERGY SAVING IDEAS

• Locate the refrigerator in the coolest part of the room, out of direct
sunlight, and away from heating ducts or registers. Do not place the
refrigerator next to heat-producing appliances such as a range, oven, or

dishwasher. If this is not possible, a section of cabinetry or an added

layer of insulation between the two appliances will help the refrigerator

operate more efficiently.

• Level the refrigerator so that the doors close tightly.

• Refer to this Use & Care Manual for the suggested temperature control
settings.

• Periodic cleaning of the condenser will help the refrigerator run more
efficiently. See the Care and Cleaning Chart on page 17.

• Do not overcrowd the refrigerator or block cold air vents. Doing so

causes the refrigerator to run longer and use more energy.

• Cover foods and wipe containers dry before placing them in the
refrigerator. This cuts down on moisture build-up inside the unit.

• Organize the refrigerator to reduce door openings. Remove as many
items as needed at one time and close the door as soon as possible.

15

UNDERSTANDINGTHESOUNDSYOUMAY

HEAR

Your new high-efficiency refrigerator may make unfamiliar
sounds. Don't be alarmed, these are all normal sounds.

Hard surfaces, such as vinyl or wood floors, walls, and
kitchen cabinets may make sounds more noticeable.
Listed below are descriptions of some of the most
common sounds you may hear, and what is causing them.

NOTE: Rigid foam insulation is Very energy efficient,

but is not a sound insulator.

A. Evaporator

The flow of refrigerant through the evaporator may
create a boiling or gurgling sound.

B. Evaporator Fan

You may hear air being forced through the refrigerator
by the evaporator fan. Also, you will feel warm air
being pushed out the front of the refrigerator from

under the Toe Grille.

C. Defrost Heater

During defrost cycles, water dripping onto the defrost

IMPORTANT: During the automatic defrost cycle, you

may notice a red glow in the vents on the back walt of
your freezer compartrnen L This !S norma! during the

defrost cycle.

heater may cause a hissing or sizzling sound. After
defrosting, a popping sound may occur.

D. Automatic Ice Maker

If your refrigerator is equipped with an automatic ice

maker, you will hear ice cubes falling into the ice bin.

E. Cold Control & Defrost Timer

These parts can produce asnapping or clicking sound
when turning the refrigerator on and off. The timer also
produces sounds similar to an electric clock.

F. Condenser Fan

You may hear air being forced through the condenser
by the condenser fan.

G. Compressor

Modern, high-efficiency compressors operate much
faster than older models. The compressor may have a
high-pitched hum or pulsating sound.

H. Water Valve

If your refrigerator is equipped with an automatic ice
maker, you will hear a buzzing sound as the water
valve opens to fill the ice maker during each cycle.

L Drain Pan (notremovable)

You may hear water running intothe drain pan during
the defrost cycle.

J. Condenser

16

Keep your refrigerator and freezer clean to prevent odor build-up. Wipe up any spills immediately and clean both sections

at least twice a year. Never use metallic scouring pads, brushes, abrasive cleaners or strong alkaline solutions on any
surface. Do not wash any removable parts in a dishwasher. Always unplug the electricalpower cord from the wall

outlet before cleaning.

• When moving the refrigerator, pull straight out. Do not shift the refrigerator from side to side as this may

damage the floor. Be careful not to move the refrigerator beyond the plumbing connections.

Damp objects stick to cold metal surfaces. Do not touch refrigerated surfaces with wet or dam phands.

To avoid damage and help the refrigerator run as efficiently as possible, clean the condenser periodically.

NOTES:

Turning the freezer temperature control toOFF turns off the compressor, but does not disconnect electrical
power to the light bulb or other electrical components.

Do not use razor blades or other sharp instruments which can scratch the appliance surface when removing

adhesive labels. Any glue leftfrom tape or labels can be removed with a mixture of warm water and mild
detergent, or. touch the glue residue with the sticky side of tape you have already removed. Do not remove the

serial plate.

Care & Cleaning Chart

Part Cleaning Agents Tips and Precautions

Interior/Door • Soap and water Use 2 tablespoons of baking soda in 1 quart of warm water. Be
Liner • Baking soda and sure to wring excess water out of sponge or cloth before

water cleaning around controls, light bulb or any electrical part.
Door Gaskets • Soap and water Wipe gaskets with a clean soft cloth.
Drawers/Bins • Soap and water Do not wash any removable items (bins, drawers, etc.) in

dishwasher.

Glass • Soap and water Allow glass to warm to room temperature before immersing in
Shelves • Glass cleaner warm water.

• Mild liquid sprays

Toe Grille • Soap and water Vacuum dust from front of toe grille. Remove toe grille (See

• Mild liquid sprays illustration on page 5). Vacuum backside and wipe with sudsy

• Vacuum attachment cloth or sponge. Rinse and dry.

Exterior and • Soap and water Do not use commercial household cleaners, ammonia, or alcohol
Handles to clean handles.

Exterior and
Handles • Soap and water Clean stainless steel front and handles with soapy water. Use

(Stainless • Ammonia ammonia on stubborn spots. Use a non-abrasive stainless steel
Steel Models • Stainless Steel cleaner. These cleaners can be purchased at most home

Only) Cleaners improvement or major department stores.
Condenser • Vacuum attachment Use the dusting tool attachment on your vacuum to remove dust

Coils build-up on the condenser coils (see item "J" in illustration on page

16 for location).

17

Care & Cleaning (continued)

r _ Wear gloves when replacing light

bulbs to avoid getting cut.

REPLACING LIGHT BULBS

1. Unplug refrigerator.

2. Wear gloves as protect=on aga_ns_possible broken
glass.

& Remove ligm cover, f necessary.

4. Unscrew and replace old bulb with an appliance bulb
of the same wattage.

5. Replace light cover, if necessary.

6. Remember to plug the refrigerator back in.

LightSocket Crisper Light

Located Behind

LeftRear

of Crispers

J

S f

Refrigerator Light Replacement

J

Ugh Bu!b

f /

Lc_,atedBehindRight

LightBu!b

Crisper Light Replacement (Some Models)

Freezer Light Replacement

Vacation and Moving Tips

Short

Vacations

Long • Turn off automatic ice maker and turn water supply valve to closed position.

Vacations • Clean interior thoroughly.

Moving

• Leave refrigerator operating during vacations of 3 weeks or less.

• Use all perishable items from refrigerator compartment.

• Turn automatic ice maker off, even if you will only be gone for a few days.

• Remove all food and ice if you will be gone one month or more.

• Turn controls to OFF and disconnect power.

• Leave both doors open to prevent odors and mold build-up. Block doors open if

necessary.

• Remove all food and ice.

• If using handcart, load from side.

• Adjust rollers all the way up to protect them during sliding or moving.

• Pad cabinet to avoid scratching surface.

RearofIceContainer

IMPORTANT: If the refrigerator is going to be stored or moved infreezing temperatures, the water in

the ice and water system must be drained completely. Failure to do so could result in water leaks when

the refrigerator is put back into service. Contact a service representative to perform this operation.

18

P.OB'E.1 C.OSE [ CO..EOT,O.

RUNNING OF REFRIGERATOR

Compressor does not run,

Refrigerator runs too
much or too long.

Compressor goes off and • Thermostat keeps the This is normal. Refrigerator goes on and off to keep

on frequently, refrigerator at a constant temperature constant.

TEMPERATURES ARE TOO COLD

• Freezer control is OFF.

• Refrigerator is in defrost cycle

• Plug at wall outlet is
disconnected

• House fuse blown or tripped
circuit breaker.

• Power outage.

• Room or outside weather is

hot.

• Refrigerator has recently been
disconnected for a period of

time.

• Automatic ice maker is
operating.

• Doors are opened too
frequently or too long.

• Refrigerator/freezer door may

be slightly open.

• Freezer control is set too cold

(control found in refrigerator

section).

• Refrigerator/freezer gasket is
dirty, worn, cracked, or poorly

fitted.

• Condenser is dirty.

temperature.

• Set freezer control. See Temperature Controls section.

• This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30

minutes.

• Ensure plug is tightly pushed into outlet.

Check/replace fuse with a 15 amp time-delay fuse
Reset circuit breaker.

Check house lights. Call local Electric Company.
It's normal for the refrigerator to work longer under

these conditions.
It takes 8-12 hours for the refrigerator to cool down

completely.

• Ice maker operation causes refrigerator to run slightly
more.

• Warm air entering the refrigerator causes it to run
more. Open doors less often.

• Ensure refrigerator is level. Keep food and containers
from blocking door. See PROBLEM section

OPENING/CLOSING OF DOORS/DRAWERS

• Set refrigerator control to warmer setting until
refrigerator temperature is satisfactory. Allow 24 hours

for temperature to stabilize.

• Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.

• Clean condenser. See Care & Cleaning Chart in Care
and Cleaning section.

Freezer temperature too • Freezer control is set too cold. • Set freezer control to a warmer setting. Allow 24 hours

cold, Refrigerator for temperature to stabilize.
temperature is satisfactory,

Refrigerator temperature • Refrigerator control is set too • Set refrigerator control to a warmer setting Allow 24
too cold. Freezer cold. hours for temperature to stabilize.
temperature is satisfactory,

Food stored in drawers • Refrigerator control is set too • See solution above.
freezes, cold.

Food stored in Meat • Meat Keeper Temperature • Adjust Meat Keeper Temperature Control to a lower
Keeper freezes (some Control set too cold. setting. (Meat should be stored at a temperature just

models), below the freezing point for maximum fresh storage

time. It is normal for ice crystals to form due to the
moisture content of meat.)

19

I

PROBLEM I CAUSE CORRECTION

TEMPERATURES ARE TOO WARM

Freezer/Refrigerator • Doors are opened too • Warm sir eaters the refrigerator whenevc_ the door is
temperature is too warm. [requoqt)y or too )ong, opened. _ the door loss often.

• Door is slighdy opcn. • Sco PR OB LEM soct]onOP E NING/CL OSING OF

• Condenser is dirty. • Clean condenser. Sco Ca_e&Cl_in.gCha_tin Care

Freezer temperature is too • Fr_er control is set too • Sct frc'ezer control to a colder sctting, Allow 24 hours
warm. Refrigerator warm. for tomperatureto staUlize,

temperature is satisfactory.
Refrigerator temperatureis • Rdrigerator control is sct too • Sct rdrigerator control to a colder sctting. Allow 24

too warm. Freezer warm. hours for tcTnperature to stabilize.
temperature is satisfactory.

Temperature in the Meat • M(x£ Kcx_ar Tempor ature • Adjust M_ K_ Tc_rnporatur e Control to a colder
Keeper is too warm (some Contrd is sct too warm, sctting.

models).

WATER/MOISTURE/FROST INSIDE REFRIGERATOR

DOORS/DRAWERS.

and Cleaning section,

• W_her is hot cod humid, •Moisture collects on inside

of refrigerator walls.

Door is slightly opeq.

Door is opened too often or
too long,
Open contsiners.

Water collects on bottom V_ctables contsin cod give It is not unusuat to have moisture on the bottom side
side of drawer cover, off moisture, of the cover.

Water collects in bottom • Washed v_ctabtes and fruit Dry it.s bdore putting them in the drawer. Water

of drawer, drsin while in the draw(r, collecting in bottom of drawer is normsi.

WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR

Moisture collects on • W_her is humid. • This is normat in humid woathcr. When humidity is
outside of refrigerator or lower, the moisture should disapp(x_,
between doers. • Door is slightly open, causing • SCOPROBLEM section OPENING/CLOSING OF

cold sir from inside rdrig_ator DOORS/DRAWE RS.
to _ warm sir from outside.

AUTOMATIC ICE MAKER

Ice maker is not making
any ice.

• Ice maker wiresignsi armis in
the "up" or OFF position.

• Hous c_dd water line valve is
not open.

• Fr_er is not cdd enough.

• Saddle vstvo on cdd water
pip is doggcd or restricted

by foroign materisi.

• Chcc2, to sco if the water
disponsd is disponsing water.

The rate of frost buildup and internal sw_ng
incr_as.

SCOPROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.

Open door lass ofteq.

Keep contsiners covered.

Move humidity central (some medals) to lower setting.

• Movewire signsi arm to the"down" or ON position.

• Turn on housedold water line valve,

• SCOPROBLEM scotionTEMPERATURES ARE TOO

WARM.

• Turn off hous edd d wat_ line vsive. Remove v_tve.
Ensure that vsive is not a sdfl perdng saddle vsivo,

Clean valve. Rq_coe v_ve if ncoc5 sary.

• If not, the )ce & water filter cartridge B dogged or
rastrictcd by foragn material, and must ber_laced.

20

P.OB'EMI CAUSE I CO..EC.,O.

AUTOMATIC ICE MAKER (CONTINUED)

Ice maker is not making °

enough ice.

Ice maker will not stop • Move item and rd _ e wire signal arm. RCrT_VOany
making ice. ice oubes that areffozen togcthor over the wiresignai

Ice maker is not separating • Rcmovo and shake ice container to s_ate cubes.

the ice cubes,

Ice has bad odor and • Cover foods tightly. Discard stale ice. Ice maker will

taste, produce ffes h supply.

ICE DISPENSER

Dispenser will not dispense
ice`

Ice dis penser isjammed.

Ice maker is producing less

icethan you expect.

Friar is not cold enough,

not completdy open,
Cheal< to s_ if water

disponsar is dispensing slower
than normai.

Ice maker wire signai armis
baing hdd down by soma iten]

in the ff_or,

Iceoubes are not _ng used •
fr_uently enough.

Icecubes arehollow or

• T he ice & water filter c_tridge may be dogged,
smailorthan normai.

Ice has picked up odor or
flavor from strong food stored

in rdrigorator or ff_or,
Water running to ice maker

• Add filter to water supplyline, Consult a water
has poor tasteor odor.

• Discard stale ice,

Ice not used ff_ently enou_. •

• Ice storage container is empty.

• Fr_or tempr:rature is s_ too

warm,

• Hous_old water line valve is
not open.

• Fr_or door is not dosed.

• Ice disusing arm has been
hdd in for morethan 4-5

minutas.

• Ice has mdtcd and frozen
around auger dueto

infrequent use, temperature
fluctuations, and/or power

outage.

• lee ouL_'s arejammcd
bctw_ ice maker and back

of ice contalnor,

• Ice ouL_s are frozen together.

• Ico cult's are hollow or
smailor than normai.

• Ice makar should produce approxi matdy 4 - 5
pounds of ice ovary 24 hours. Extralceshould

produce up to 8 pounds d ice _ory 24 hours.

• S_PROBLEM soctionTEMPERATURES ARE TOO

WARM.

Turn on hous_old water line vaive,Hous _old water line valve is •

If it is, re13ace the ice & water filter cartridge.

arm.

Rpplace filter cartridge.

purifying comF)eny,

• When thefirst supply of ice is dropped into the

centalnor, the dispens or should operate

• Turn freezer control to a higher s_ing so that ice

cubes will be made. When frst supply of ice is made,
dispenser should oF)orate.

• Open housdnald watcr line vaivo. Allow suffident time

for the ice to be made, When ice is made, the
dispenscr should opcrate.

• Ensurefr_or door is dosed,

• Motor is overloaded. Motor overload protector will

res_ in approximatdy 3 minutcs. Ice can then be
dispensed.

Rorr_vo ice container, thaw, and empty the contents.
CI_ container, wil_ dry, and rc_ in prop_
position. When ncwiceis made, dislcensor should

oprzate.

• Rcmove ice cubes that are jamming the dis pens an

Use the dis pensor often so that cubes do not ff_e

togc_hor.
The ice &wator filtor cartridge could be dogged.

Rpplacethe filter c_tridge. Dispensing syst_

oporat_ best at 20 - 100 psi water pressure. Wall
water prassurcs should fail within this range.

21