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®
Freezer
Use & Care Guide
Congelador
Gufa para su uso y cuidado
Cong_lateur
Guide d'utilisation et d'entretien
I
\
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
Sears Canada, Inc., Toronto, Ontario, Canada M5B 2B8
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www.sears.com
216857300 (0203)
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Record Serial/Model Numbers ............ 2
Safety .................................................. 2-3
Warranty .............................................. 3
Canada - Limited Warranty ................. 4
First Steps ........................................... 5-6
Energy Saving Tips ............................. 6
Setting the Temperature Control ......... 6
Freezer Optional Features .................. 7-8
Care and Cleaning .............................. 9-10
Power Failure/Freezer Failure ........... 10
Troubleshooting Guide ......................... 11-12
Sears Service ...................................... 13
Sears Canada Customers ................... 13
READ AND SAVE THESE INSTRUCTIONS
This Owner's Guide provides specific operating instructions
for your model. Use your freezer only as instructed in this
guide. These instructions are not meant to cover every
possible condition and situation that may occur. Common
sense and caution must be practiced when installing,
operating, and maintaining any appliance.
Record Your Model and Serial Numbers
Record the model and serial numbers in the space provided
below. The serial plates are located either on the upper left
wall inside the freezer (upright models), orthe left exterior
wall (chest models).
Model Number: 253.
or 970.
Serial Number:
Purchase Date:
READ ALL INSTRUCTIONS BEFORE USING THIS
FREEZER.
r!VIV.,I ;!L_IIL_[€
FOR YOUR SAFETY
Do not store or use gasoline, or other flammable vapors and
liquids in the vicinity of this or any other appliance. Read
product labels for flammability and other warnings.
Fr_,,,r_,'1:!_nn_[_CHILD SAFETY
Destroy carton, plastic bags, and any exterior wrapping
material immediately after the freezer is unpacked.
Children should never use these items to play. Cartons
covered with rugs, bedspreads, plastic sheets or stretch
wrap may become airtight chambers, and can quickly
cause suffocation.
• Remove all staples from the carton. Staples can cause
severe cuts, and destroy finishes if they come in contact
with other appliances or furniture.
• An empty, discarded ice box, refrigerator, or freezer is a
very dangerous attraction to children.
• Remove and discard any spacers used to secure the
shelves during shipping. Small objects are a choke
hazard to children.
Remove the door(s) of any appliance that is not in use,
even if it is being discarded.
Proper Disposal of Your
Refrigerator/Freezer
_'!'W-'1:h_lh_[_lRisk of child entrapment.
Child entrapment and suffocation are
not problems of the past. Junked or
abandoned refrigerators or freezers
are still dangerous -- even if they will
sit for "just a few days." If you are
getting rid of your old refrigerator or
freezer, please follow the instructions
below to help prevent accidents.
BEFORE YOU THROWAWAY YOUR
OLD REFRIGERATOR/FREEZER:
ModelandSerial
NumberPlate
• Remove
doors.
• Leave shelves
in place so
children may
not easily
climb inside.
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ELECTRICAL INFORMATION
These guidelines must be followed to ensure that
safety mechanisms in the design of this freezer will
operate properly,
• Referto the serial plate for correct electrical rating,
The power cord of the appliance is equipped with a
three-prong grounding plug for your protection against
shock hazards. It must be plugged directly into a
properly grounded three-prong receptacle, protected with
a 15 amp time delay fuse or circuit breaker. The
receptacle must be installed in accordance with local
codes and ordinances. Consult a qualified electrician.
Receptacles protected by Ground Fault Circuit
Interrupters (GFIC) are NOT RECOMMENDED. Do not
use an extension cord or adapter plug.
• If voltage varies by 10% or more, freezer performance
may be affected. Operating freezer with insufficient
power can damage the motor. Such damage is not
covered under the warranty. If you suspect your house
hold voltage is high or low, consult your power company
for testing.
• To prevent the freezer from being turned off
accidentically, do not plug unit into an outlet controlled
by a wall switch or pull cord.
• Do not pinch, knot, or bend the cord in any manner.
OTHERPRECAUTIONS
• Never unplug the freezer by pulling on the cord.
Always grip the plug firmly, and pull straight out from
the receptacle.
NOTE: Turning the temperature control to OFF turns off the
compressor, but does not disconnect the power to the light
bulb or other electrical components.
Avoid fire hazard or
electric shock. Do not use an extension
cord or an adapter plug. Do not remove
any prong from the power cord.
Groundingtype
wallreceptacle
_Do not, under any
circumstances,
cut, remove,
or bypass the
grounding prong.
FULL ONE-YEAR WARRANTY ON FREEZER
For one year from the date of purchase, when this freezer
is operated and maintained according to the instructions
provided in this Owner's Guide, Sears will repair this freezer,
free of charge, if defective in material or workmanship.
FULL FIVE-YEAR WARRANTY ON SEALED
REFRIGERATION SYSTEM
For five years from the date of purchase, when this freezer
is operated and maintained according to the instructions
provided in this Owner's Guide, Sears will repair the sealed
system (consisting of refrigerant, connecting tube, and
compressor), free of charge, if defective in material or
workmanship.
The above freezer warranty applies only to freezers which
are used for storage of food for private household purposes.
FOOD LOSS COVERAGE LIMITATION
If promptly reported to your nearest Sears store or Service
Center, Sears will reimburse you up to a total of $100.00
for the value of food, as verified by Sears, lost while stored
in the freezer when used for private household purposes
as a result of:
,
Defects that occur during the first year following the date
of purchase.
2.
Failure of the sealed refrigeration system (including
refrigerant, connecting tubing, and compressor), due to
defects that occur during the second through fifth year
after purchase. If freezer is used for other than private
household purposes, Sears will not be responsible for
any food loss. Food losses resulting from other than the
above stated defects, such as natural spoilage, power
interruption, inadequate power, manual disconnect of
power supply, fire damage, water damage, theft, etc.,
are beyond our control and are not covered by Sears.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This war-
ranty gives you specific legal rights, and you may have
other rights which vary from state to state.
Warranty service is available by contacting the NEAREST
SEARS SERVICE CENTER/DEPARTMENT in the United
States. See the back page of this manual.
Powersupply
cordwith3-prong
grounding plug
Sears, Roebuck and Co.
Dept. 817WA
Hoffman Estates, IL 60179
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CANADA-- LIMITED WARRANTY
Freezers
Sears Canada Inc., warrants every new Kenmore freezer to be free from defects in material or workmanship. What Sears
will do, free of charge, in case of defect:
The Compressor
The Sealed System
(consisting of refrigerant,
evaporator, and condenser)
All other parts or
adjustments
TEN (10) YEARS
FIVE (5) YEARS
ONE (1) YEAR
TEN (10) YEARS
FIVE (5) YEARS
ONE (1) YEAR
FIVE (5) YEARS
FIVE (5) YEARS
ONE (1) YEAR
Normal Responsibility of the Customer
The following items, since they are not manufacturing defects, are not included in the warranty, but are the responsibility of
the customer:
1) Damage to finish after delivery.
2) Improper power supply, low voltage, or any defects in the house wiring system or appliance not connected
to electric outlet.
3) Replacement of light bulbs.
4) Damage caused by moving the product from its original installation.
5) Service required as a result of alteration, abuse, fire, floods, or acts of God.
6) Providing adequate air circulation to the refrigerating system.
7) Proper use and care of product as listed in the customer's manual; proper setting of the controls.
If any service is required under this warranty, simply call 1-800-4-MY-HOME sM(1-800-469-4663).
This warranty is in addition to any statutory warranty. The above warranty covers Kenmore Freezers sold and operated in
Canada only and shall not apply ifthe freezer is used for other than domestic purposes.
Sears Maintenance Agreement
Maintain the value of your Kenmore freezer with a Sears Maintenance Agreement.
SEARS CANADAINC. • Toronto, Canada • M5B 2B8
PRINTEDIN U.S.A.
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This Owner's Guide provides specific operating instructions
for your model. Use the freezer only as instructed in this
Owner's Guide. Before starting the freezer, follow these
important first steps.
INSTALLATION
Choose a place that is near a grounded electrical outlet.
Do Not use an extension cord or an adapter plug.
For the most efficient operation, the freezer should be
located where surrounding temperatures will not exceed
110°F (43°C). Temperatures of 32°F (0°C) and below will
NOT affect freezer operation. Additional compressor
heaters are not recommended.
Allow space around the unit for good air circulation.
Leave a 3 inch (75 mm) space on all sides of the freezer
for adequate circulation.
Plastic
LevelingFeet
Crating
Screw
Discard Th_n'_g Screws
And (2) Wood Bases
3"(75mm)
3" (75 mm)
3"(75mm)
Installation
NOTE: The exterior walls of the freezer may become quite
warm as the compressor works to transfer heat from the
inside. Temperatures as much as 30° F warmer than room
temperature can be expected. For this reason it is particu-
larly important in hotter climates to allow enough space for
air circulation around your freezer.
LEVELING
The freezer must have all bottom corners resting firmly on
a solid floor. The floor must be strong enough to support a
fully loaded freezer. NOTE: It is Very Important for your
freezer to be level in order to function properly. If the
freezer is not leveled during installation, the door may be
misaligned and not close or seal properly, causing cooling,
frost, or moisture problems.
Unpackingand Leveling-- UprightModels
To Level Chest Models:
If needed, add metal or wood shims between foot pads and
floor.
CLEANING
Wash any removable parts, the freezer interior, and
exterior with mild detergent and warm water. Wipe dry.
Do not use harsh cleaners on these surfaces.
Do not use razor blades or other sharp instruments,
which can scratch the appliance surface when removing
adhesive labels. Any glue left from the tape can be
removed with a mixture of warm water and mild deter-
gent, or touch the residue with the sticky side of tape
already removed. Do not remove the serial plate.
r.l_[ir:_.lJ d [I] _ I Toallow door to
close and seal properly, DO NOT let
food packages extend past the front
of shelves.
To Level Upright Models:
After discarding crating screws and wood base, use a
carpenter's level to level the freezer from front-to-back.
Adjust the plastic leveling feet in front, Y2bubble higher, so
that the door closes easily when left halfway open.
Shelf Front
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DOOR REMOVAL (UPRIGHT MODELS)
/f door must be removed:
1. Gently lay freezer on its back, on a rug or blanket.
2. Remove two base screws and base panel. Remove
wire from clips on bottom of cabinet. (Figure 1)
3. Unplug connector by holding the cabinet connector in
place, and pulling door connector out. (Figure 1)
4. Remove bottom hinge screws. (Figure 1)
5. Remove plastic top hinge cover.
6. Remove screws from top hinge.
7. Remove top hinge from cabinet.
8. Remove door and bottom hinge from cabinet.
9. To replace door, reverse the above order and securely
tighten all screws to prevent hinge slippage.
Base
Panel _ Base Panel Screws
Hinge Screws
Bottom
Hinge
Wire
• The freezer should be located in the coolest area of the
room, away from heat producing appliances or heating
ducts, and out of direct sunlight.
• Let hot foods cool to room temperature before placing in
the freezer. Overloading the freezer forces the compres-
sor to run longer. Foods that freeze too slowly may lose
quality or spoil.
• Be sure to wrap foods properly, and wipe containers dry
before placing them in the freezer. This cuts down on
frost build-up inside the freezer.
• Freezer shelves should not be lined with aluminum foil,
wax paper, or paper toweling. Liners interfere with cold
air circulation, making the freezer less efficient.
• Organize and label food to reduce door openings and
extended searches. Remove as many items as needed
at one time, and close the door as soon as possible.
-- Door Connector
Cabinet Connector
Figure 1
COOL DOWN PERIOD
For safe food storage, allow 4 hours for the freezer to
cool down completely. The freezer will run continuously
for the first several hours. Foods that are already frozen
may be placed in the freezer after the first few hours of
operation. Unfrozen foods should NOT be loaded into
the freezer until the freezer has operated for 4 hours.
When loading the freezer, freeze only 3 pounds of
fresh food per cubic foot of freezer space at one time.
Distribute packages to be frozen evenly throughout the
freezer. It is not necessary to turn the control knob to a
colder setting while freezing food.
TEMPERATURE CONTROL
The temperature control is located inside the freezer on
upright models, and on the left outside wall on chest
models. The temperature is factory preset to provide
satisfactory food storage temperatures. However, the
temperature control is adjustable to provide a range of
temperatures for your personal satisfaction. Ifa colder
temperature is desired, turn the temperature control knob
toward COLDEST and allow several hours for temperatures
to stabilize between adjustments.
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NOTE: Your freezer may have some, or all of the
features listed below. Become familiar with these
features, and their use and care.
POWER ON LIGHT
The yellow Power On indicator light indicates that the freezer is
properly connected to electrical power. The light glows even
when the temperature control is turned to OFE If the light goes
out, refer to Freezer Does Not Run Section in the Trouble-
shooting Guide. If the freezer appears to be operating, the
light element may be burned out. Call an authorized servicer
for replacement.
TEMP ALARM (SOME MODELS)
This feature is designed to provide a warning if the inside
temperatures reach an unsafe level. The Temp. Alarm Feature
operates on household electricity. It will not function if house-
hold electricity is interrupted.
HIGH-TEMP ALARM SWITCH (SOME MODELS)
An audible alarm will sound if the freezer temperature reaches
unsafe levels. The alarm operates on household electricity. If
the power fails, the alarm will not perform.
An ON/OFF switch allows the high temperature alarm to be
deactivated if desired. NOTE: You must open the freezer door to
view the alarm switch. The freezer is shipped with the switch in
the OFF position. After the freezer has run long enough to
lower the temperature, you may set the switch to the ON
position.
• To activate the alarm, set the switch to the ON position.
• To deactivate the alarm, set the switch to the OFF position.
Indicator Lights and
Switches In Handle &
Pop Out Key
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I
Chest Models Upright Models
When the freezer is initially plugged in, the red Temp. Alarm
Indicator Light blinks. The indicator light will continue to blink
until the freezer has reached a safe freezing temperature. If a
malfunction causes an unsafe temperature inside the freezer,
the red light will blink and the buzzer will sound. To silence the
buzzer, press the ALARM OFF button. The Indicator Light will
continue to blink until a safe freezing temperature is again
reached.
If the ALARM OFF button is not pressed, the buzzer will turn
itself off automatically after 48 hours, but the red Temp Alarm
Light will continue to blink.
High-Temp Alarm Switch
BLUE DEFROST BUTTON (SOME CHEST MODELS)
IMPORTANT:It is time to defrost and clean the freezer when the
blue defrost button is completely covered with frost.
QUICK FREEZE (SOME MODELS)
To activate the Quick Freeze feature, push the switch to the ON
position. The green light will appear, and the freezer will run
continuously (except when in Flash Defrost), driving freezer
temperature to the coldest possible temperatures. The switch
automatically turns off after 72 hours. Use this feature just prior
to adding large quantities of unfrozen foods (not to exceed 3
pounds per cubic foot of freezer space).
FLASH DEFROST (SOME MODELS)
NOTE: The Temp Alarm should be turned off when freezer is
being defrosted. The Flash Defrost feature will defrost the
freezer in a fraction of the time usually required. To defrost,
remove all food, and follow these steps:
• Pull out the Flash Defrost plunger. Leave door open while
defrosting. (Closing the freezer lid/door will push in the
plunger, and the Flash Defrost will be turned off.)
• Push the Flash Defrost plunger in to restart freezer after
defrosting.
• Turn on the Temp Alarm after freezer has reached freezing
temperatures.
Temp Alarm
Indicator Light
Lightout, silent Normal operation
buzzer
Blinking RED light, Initialinstallationor extended
silent buzzer power outage indicateswarm
temperature.
BlinkingRED light, Warm temperature condition.To
buzzer sounding silence buzzer, pressTEMP.
ALARM OFF button. See
Troubleshooting Guide for
possible problems.
Function
Flash Defrost Plunger - Chest Models
Flash Defrost Plunger - Upright Models
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SLIDE-OUT BASKET OR TRIVET (UPRIGHT MODELS)
A Slide-Out Basket (some models) or Trivet (some models),
located at the bottom of the freezer, provides separate
storage space for items that are difficult to store on freezer
shelves. To remove the basket or trivet, pull out and lift up.
Trivet - Upright Models
ADJUSTABLE INTERIOR SHELVES
(UPRIGHT MODELS)
Multi-position adjustable interior shelves can be moved to
any position for larger or smaller packages. The shipping
spacers that stabilize the shelves for shipping may be
removed and discarded.
JUICE CAN RACK (UPRIGHT MODELS)
The Juice Can Rack on the freezer door is specially ridged
to store juice cans and prevent them from rolling out of the
shelf.
SECURITY LOCK WITH POP-OUT KEY
This security lock fastens the door snugly, ensuring stored
food is secure. To lock or unlock the freezer, push the key
into the lock and turn. The key pops out of the lock after it
has been turned.
INTERIOR LIGHT
The light comes on automatically when the door is opened.
To replace the light bulb, turn the temperature control to
OFF and unplug the electrical cord. Replace the old bulb
with a bulb of the same wattage.
TILT-OUT SHELF
This shelf is located inside on the freezer door and provides
additional storage space. To access an item, tilt top of
"basket" shelf down.
Adjustable Interior Shelves - Upright Models
Remove Shipping
Spacers
Adjustable Interior Shelves - Upright Models
SLIDE-ASIDE BASKET (SOME CHEST MODELS)
Thisbasket helpsorganizeodd-shapeditems.Toreachother
packagesinthefreezer, slide the basket aside,or liftout.
Tilt-Out Shelf
DROP FRONT SHELF (UPRIGHT MODELS)
The Drop Front Shelf, located at the bottom of the freezer,
provides a separate compartment for small irregular
shaped items or large, bulky items. Lift the shelf front up
and out to remove.
Slide-AsideBasket
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Dampobjectsstickto
coldmetalsurfaces.Donottouch
interiormetalsurfaceswithwetor
damphands.
Some upright freezers are frost-free and defrost automati-
cally, but should be cleaned occasionally.
BETWEEN DEFROSTINGS
To avoid frequent defrosting, occasionally use a plastic
scraper to remove frost. Scrape with a pulling motion.
Never use a metal instrument to remove frost.
On chest models with a defrost drain, place a shallow
pan or the Divider/Drain Pan (some models) beneath the
drain outlet (Figure 2). A V2inch garden hose adapter
can be used to drain the freezer directly into a floor drain
(Figure 3). Pull out the drain plug inside the freezer, and
pull off the outside defrost drain plug (Figure 4).
DEFROSTING
It is important to defrost and clean the freezer when 1/_to V2
inch of frost has accumulated. Frost may tend to accumu-
late faster on the upper part of the freezer due to warm,
moist air entering the freezer when the door is opened.
Remove food and leave the door open when defrosting the
freezer.
On upright models with a defrost drain (Figure 1),
remove the drain plug on the inside floor of the freezer
by pulling straight out. To access the external drain tube
on models with a base panel, first remove the two
screws from the base panel. Locate the drain tube near
the left center under the freezer. Place a shallow pan
under the drain tube. Defrost water will drain out. Check
pan occasionally so water does not overflow. A V2inch
garden hose adapter can be used to drain the freezer
directly into a floor drain.If your model is not equipped
with an adapter, one can be purchased at most hard-
ware stores. Replace the drain plug when defrosting and
cleaning are completed. If the drain is left open, warm air
may enter the freezer.
Drain Plug
Figure 2
Drain Plug
Figure 3
Defrost water will drain out. Check pan occasionally so
water does not overflow. Replace the drain plugs when
defrosting is completed.
On models without adefrost drain, place towels or
newspapers onthe freezer bottom to catch the frost. The
frostwillloosenandfall. Removetowelsand/ornewspapers.
If the frost is soft, remove it by using a plastic scraper. If
the frost isglazed and hard, fill deep pans with hot water
and place them on the freezer bottom. Close the freezer
door. Frostshould soften in about 15 minutes. Repeat
this procedure if necessary.
Base
Panel
Figure 1
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CLEANING THE INSIDE
After defrosting, wash inside surfaces of the freezer with a
solution of two tablespoons of baking soda in one quart
(1.136 litres) warm water. Rinse and dry. Wring excess
water out of the sponge or cloth when cleaning in the area
of the controls, or any electrical parts.
Wash the removable parts and door basket with the baking
soda solution mentioned above, or mild detergent and
warm water. Rinse and dry. Never use metallic scouring
pads, brushes, abrasive cleaners, or alkaline solutions on
any surface. Do not wash removable parts in a dishwasher.
CLEANING THE OUTSIDE
Wash the cabinet with warm water and mild liquid deter-
gent. Rinse well and wipe dry with a clean soft cloth.
Replace parts and food.
If leaving the freezer
door open while on vacation, make
certain that children cannot get into
the freezer and become entrapped.
NOTE: Do not open freezer door
unnecessarily if freezer is off for
several hours.
If a power failure occurs, frozen foods will stay frozen for
at least 24 hours if the freezer is kept closed. If the power
failure continues, pack seven or eight pounds of dry ice into
the freezer every 24 hours. Look in the Yellow Pages under
Dry Ice, Dairies, or Ice Cream Manufacturers for local dry
ice suppliers. Always wear gloves and use caution when
handling dry ice.
If the freezer has stopped operating, see Freezer Does
Not Run in the Troubleshooting Guide. If you cannot
solve the problem, call an authorized servicer immediately.
If the freezer remains off for several hours, follow the
directions above for the use of dry ice during a power
failure. If necessary, take the food to a local locker plant
until the freezer is ready to operate. Look in the Yellow
Pages under Frozen Food Locker Plants.
VACATION AND MOVING TIPS
Short Vacations:
Leave the freezer operating during vacations of less
than three weeks.
Long Vacations:
If the freezer will not be used for several months:
• Remove all food and unplug the power cord.
• Clean and dry the interior thoroughly.
• Leave the freezer door open slightly, blocking it open if
necessary, to prevent odor and mold growth.
Moving: When moving the freezer, follow these guidelines
to prevent damage:
• Disconnect the power cord plug from the wall outlet.
• Remove foods, then defrost, and clean the freezer.
• Secure all loose items such as base panel, baskets, and
shelves by taping them securely in place to prevent
damage.
• In the moving vehicle, secure freezer in an upright
position to prevent movement. Also protect outside of
freezer with a blanket, or similar item.
10
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TROUBLESHOOTING Before calling for service, review this list. It may save you time and expense. This list
includes common occurences that are not the result of defective workmanship or
GUIDE materials in this appliance.
PROBLEM CAUSE I CORRECTION
FREEZER DOES NOT RUN
Freezer does not run,
Freezer runs too much or too
long.
Freezer is plugged into a circuit
that has a ground fault interrupt.
Temperature control is in the
OFF position.
Freezer may not be plugged in,
or plug may be loose.
House fuse blown or tripped
circuit breaker.
Power outage.
Room or outside weather is hot.
• Freezer has recently been
disconnected for a period of
time.
• Large amounts of warm or hot
food have been stored recently.
• Doors are opened too frequently
or too long.
• Freezer door may be slightly
open.
• Temperature Control is set too
low.
• Freezer gasket is dirty, worn,
cracked, or poorly fitted.
n
• Use another circuit. If you are unsure about the outlet,
have it checked by a certified technician.
• See Setting the Temperature Control Section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse. Reset
circuit breaker.
• Check house lights. Call local Electric Company.
• It's normal for the freezer to work harder under these
conditions.
• It takes 4 hours for the freezer to cool down completely.
• Warm food will cause freezer to run more until the
desired temperature is reached.
• Warm air entering the freezer causes it to run more.
Open doors less often.
• See "DOOR PROBLEMS" Section.
Turn control knob to a warmer setting. Allow several hours
for the temperature to stabilize.
Clean or change gasket. Leaks in the door seal will cause
freezer to run longer in order to maintain desired
temperature.
Interior Freezer temperature is • Temperature Control is set too • Turn the control to a warmer setting. Allow several hours
too cold. low. for the temperature to stabilize.
Interior Freezer temperature is
too warm.
Freezer external surface • The external freezer walls can • This is normal while the compressor works to transfer
temperature is warm. be as much as 30°F warmer heat from inside the freezer cabinet.
SOUND AND NOISE
Louder sound levels whenever
freezer is on.
• Temperature Control is set too
warm.
• Door is kept open too long or is
opened too frequently.
• Door may not be seating
properly.
• Large amounts of warm or hot
food may have been stored
recently.
• Freezer has recently been
disconnected for a period of
time.
than room temperature.
Modern freezers have increased
storage capacity and more
stable temperatures. They
require a high efficiency
compressor.
• Turn control to a colder setting. Allow several hours for the
temperature to stabilize.
• Warm air enters the freezer every time the door is
opened. Open the door less often.
• See "DOOR PROBLEMS" Section.
• Wait until the freezer has had a chance to reach its
selected temperature.
• Freezer requires 4 hours to cool down completely.
• This is normal. When the surrounding noise level is low,
you might hear the compressor running while it cools the
interior.
Longer sound levels when
compressor comes on.
• Freezer operates at higher
pressures during the start of the
ON cycle.
• This is normal. Sound will level off or disappear as freezer
continues to run.
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PROBLEM CAUSE CORRECTION
SOUND AND NOISE (Cont.)
Popping or cracking sound • Metal parts undergo expansion • This is normal. Sound will level off or disappear as freezer
when compressor comes on. and contraction, as in hot water continuesto run.
pipes.
Bubbling or gurgling sound, • Refrigerant (used to cool • This is normal.
like water boiling, freezer) is circulating throughout
the system.
Vibrating or rattling noise. •
Freezer is not level. It rocks on
the floor when it is moved
slightly.
Floor is uneven or weak.
Freezer rocks on floor when it is
moved slightly.
Freezer is touching the wall.
• Level the unit. Refer to "Leveling" in the First Steps
Section.
• Ensure floor can adequately support freezer. Level the
freezer by putting wood or metal shims under part of the
freezer.
• Relevel the freezer or move freezer slightly. Refer to
"Leveling" in the First Steps Section.
WATERIMOISTUREIFROST INSIDE FREEZER
Moisture forms on inside
freezer walls.
WATERIMOISTUREIFROST OUTSIDE FREEZER
Moisture forms on ouside of • Door may not be seating • See "DOOR PROBLEMS" Section.
freezer, properly, causing the cold air
ODOR IN FREEZER
• Weather is hot and humid,
which increases internal rate of
frost build-up.
• Door may not be seating
properly.
• Door is kept open too long, or is
opened too frequently.
from inside the freezer to meet
warm moist air from outside.
• This is normal.
• See "DOOR PROBLEMS" Section.
• Open the door less often.
Odors in freezer • Interior needs to be cleaned. • Clean interior with sponge, warm water, and baking soda.
• Foods with strong odors are in • Cover the food tightly.
the freezer.
DOOR PROBLEMS
Door will not close.
• Freezer is not level. It rocks on
the floor when it is moved
slightly.
• Floor is uneven or weak.
Freezer rocks on floor when it is
moved slightly.
• This condition can force the cabinet out of square and
misalign the door. Refer to "Leveling" in the First Steps
Section.
• Level the floor by using wood or metal shims under the
freezer or brace floor supporting the freezer.
LIGHT BULB IS NOT ON
Light bulb is not on. • Light bulb is burned out.
• No electric current is reaching
the freezer.
• Follow directions under "Interior Light" in the Freezer
Features Section.
• See "FREEZER DOES NOT RUN" Section.
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