Kenmore 25317822710, 25317812710, 25317512710, 25317112710 Owner’s Manual

Use & Care Guide

Manual de Uso y Cuidado

Guide d’utilisation et d’entretien

English / Español / Français

Models/Modelos/Modèles: 253.17112, 17512, 17812, 17822

Kenmore®

Freezer

Congelador

Congélateur

P/N A10113402 (1706)

Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A.

www.kenmore.com

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3

www.sears.ca

®

Record Model/

Serial Numbers

Please read and save these instructions

This Use & Care Guide provides specific operating instructions for your model. Use your unit only as instructed in this guide. These instructions are not meant to cover every possible condition and situation that may occur. Common sense and caution must be practiced when installing, operating, and maintaining any appliance.

Please record your model and serial numbers below for future reference. This information is found on the right exterior wall.

Model Number:253. or

Serial Number:

Purchase Date:

IMPORTANT

Use only soap and water to clean serial plate.

Table of Contents
Record Model/Serial Numbers.....................	2
Important Safety Instructions.......................	2
Warranty Information.................................	4
Feature Diagram.......................................	5
First Steps.................................................	5
Energy Saving Ideas....................................	6
Setting the Temperature Control....................	6
Optional Features.......................................	7
Care & Cleaning.......................................	8
Power Failure / Freezer Failure.....................	9
BeforeYouCall..........................................	10

Important Safety Instructions

Safety Precautions

Do not attempt to install or operate your unit until you have read the safety precautions in this manual. Safety items throughout this manual are labeled with a Danger, Warning, or Caution based on the risk type.

Definitions

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER

DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

IMPORTANT

Indicates installation, operation, or maintenance information which is important but not hazard-related.

WARNING

Please read all safety instructions before using your new appliance.

For Your Safety

•Do not store or use gasoline or other flammable liquids in the vicinity of this or any other appliance. Read product labels for warnings regarding flammability and other hazards.

•Do not operate the unit in the presence of explosive fumes.

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Important Safety Instructions

•Remove and discard any spacers used to secure the internal features during shipping. Small objects are a choke hazard to children.

•Remove all staples from the carton. Staples can cause severe cuts and also destroy finishes if they come in contact with other appliances or furniture.

Child Safety

Destroy or recycle the carton, plastic bags, and any exterior wrapping material immediately after the unit is unpacked. Children should never use these items to play. Cartons covered with rugs, bedspreads, plastic sheets or stretch wrap may become airtight chambers and can quickly cause suffocation.

Proper disposal of your appliance

Risk of child entrapment

Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your appliance, please follow the instructions below to help prevent accidents.

Before you throw away your old unit:

•Remove lid.

•Have refrigerant removed by a qualified service technician.

IMPORTANT

Your old unit may have a cooling system that used CFCs or

HCFCs (chlorofluorocarbons or hydrochlorofluorocarbons). CFCs and HCFCs are believed to harm stratospheric ozone if released to the atmosphere. Other refrigerants may cause harm to the environment if released to the atmosphere. If you are throwing away your old unit, make sure the refrigerant is removed for proper disposal by a qualified service technician. If you intentionally release refrigerant, you may be subject to fines and imprisonment under the provisions of environmental legislation.

WARNING

These guidelines must be followed to ensure that safety mechanisms in this unit will operate properly.

Electrical information

•The unit must be plugged into its own dedicated 15 amp, 115 Volt, 60 Hz. AC only electric outlet. The power cord of the appliance is equipped with a threeprong grounding plug for your protection against shock hazards. It must be plugged directly into a properly grounded threeprong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualified electrician. Do not use an extension cord or ungrounded (two-prong) adapter plug.

•If the power cord is damaged, it should be replaced by an authorized service technician to prevent any risk.

•Never unplug the freezer by pulling on the power cord. Always grip the plug firmly, and pull straight out from the receptacle to prevent damaging the power cord.

•Unplug the freezer before cleaning and before defrosting to avoid electrical shock.

•Performance may be affected if the voltage varies by 10% or more. Operating the unit with insufficient power can damage the motor. Such damage is not covered under the warranty. If you suspect your household voltage is high or low, consult your power company for testing.

•Do not plug the unit into an outlet controlled by a wall switch or pull cord to prevent the freezer from being turned off accidentally.

•Avoid connecting unit to a Ground Fault Circuit Interrupter (GFCI).

• Do not pinch, knot	Grounding type
or bend power cord	wall receptacle
in any manner.	Do not, under any
	circumstances, cut,
	remove, or bypass the
	grounding prong
	Power cord with
	3-prong grounded plug

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Warranty Information

KENMORE LIMITED WARRANTY

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained accordin to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for:

1.Expendable items that can wear out from normal use, including but not limited to filters, belts, bags or screw-in base light bulbs.

2.A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and maintenance.

3.Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring and plumbing or gas supply systems resulting from such installation.

4.Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes.

5.Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.

6.Damage to or failure of this appliance, including discoloration or surface rust, resultin from accident, alteration, abuse, misuse or use for other than its intended purpose.

7.Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

8.Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.

9.Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certification logo.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited warranty shall be product repair o replacement as provided herein. Implied warranties, including warranties of merchantabilit or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States or Canada*.

This warranty gives you specific legal rights, and you may also have other rights which var from state to state.

* In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer travel and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an authorized servicer is not available.

Sears Brands Management Corporation, Hoffman Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

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Feature Diagram

Power-On-Light

Security Lock

Foot Pads

(Left - Front & Rear)

Light

Sliding Basket

Defrost Drain Plug

Temperature Control Knob

First Steps

This Use & Care Guide provides specific operating instructions for your model. Use the unit only as instructed in this Use & Care Guide. Before starting the appliance, follow these important first steps.

Installation

•Choose a location with a grounded electrical outlet. Avoid using any Ground Fault Circuit Interrupter (GFCI) outlets. Do not use an extension cord or ungrounded (two-prong) adapter plug. At the rear of the freezer, pull the power cord straight out of the protective shipping enclosure and unwind enough power cord to plug it into the electrical outlet.

•For the most efficient operation, the freezer should be located where surrounding temperatures will not exceed 110°F (43°C). Temperatures of 32°F (0°C) and below will NOT affect freezer operation. Additional compressor heaters are not recommended.

•Allow space around the unit for good air circulation. Leave a 3-inch (75 mm) space on all sides of the freezer for adequate circulation.

NOTE

The exterior walls of the freezer may become quite warm as the compressor works to transfer heat from inside. Temperatures as much as 30°F (1°C) warmer than room temperature can be expected. For this reason it is particularly important in hotter climates to allow enough space for air circulation around your unit.

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First Steps

Energy Saving Ideas

Leveling

NOTE

It is very important for your freezer to be level in order to function properly. If the unit is not leveled during installation, the lid may be misaligned and not close or seal properly, causing cooling, frosting, or moisture problems.

The freezer must have all bottom corners resting firmly on a solid floor. The floor must be strong enough to support a fully loaded freezer.

Two adjustable foot pads, located on the left side of the base of the unit, can be rotated clockwise to retract and counterclockwise to extend.

• The freezer should be located in the coolest area of the room, away from heat producing appliances or heating ducts, and out of direct sunlight.

•Let hot foods cool to room temperature before placing in the freezer. Overloading the freezer forces the compressor to run longer. Foods that freeze too slowly may lose quality or spoil.

•Be sure to wrap foods properly, and wipe containers dry before placing them in the freezer. This cuts down on frost build-up inside the freezer.

•Organize and label food to reduce lid openings and extended searches. Remove as many items as needed at one time, and close the lid as soon as possible.

Extend

Retract

Cleaning

•Wash any removable parts, the freezer interior, and exterior with mild detergent and warm water. Wipe dry. Do not use harsh cleaners on these surfaces.

•Do not use razor blades or other sharp instruments, which can scratch the appliance surface when removing adhesive labels. Any glue left from the tape can be removed with a mixture of

warm water and mild detergent, or touch the residue with the sticky side of tape already removed. Do not remove the serial plate.

Setting the

Temperature Control

Cool Down Period

•For safe food storage, allow four hours for the freezer to cool down completely. The freezer will run continuously for the first several hours. Foods that are already frozen may be placed in the freezer after the first few hours of operation. Unfrozen foods should NOT be loaded into the freezer until the freezer has operated for 4 hours.

•When loading the freezer, freeze only three pounds of fresh food per cubic foot of freezer space at one time. Distribute packages to be frozen evenly throughout the freezer. It is not necessary to turn the temperature control knob to a colder setting while freezing food.

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Setting the Temperature Control

Temperature Control

The temperature control is located on the right exterior wall. The temperature control is factory preset to provide a satisfactory food storage temperature during normal operating conditions. However, the temperature control is adjustable to provide a range of temperatures for your personal satisfaction. If a colder temperature is desired, turn the temperature control knob toward Coldest and allow several hours for temperatures to stabilize between adjustments.

Optional Features

NOTE

Your freezer may have some or all of the optional features described. Become familiar with these features and their use and care.

Power On Light

The green Power On indicator light indicates that the freezer is properly connected to electrical power. The light glows even when the temperature control is turned to OFF. If the light goes out, refer to “LIGHT IS NOT ON” in the Before You Call section. If the freezer appears to be operating, the light element may be burned out. To schedule light element replacement, in the U.S.A. call 1-844-553-6667, and in Canada call 1-800- 469-4663.

Sliding Basket (some models)

This basket helps organize odd-shaped items. To reach other packages in the freezer, slide the basket aside or lift out.

Defrost Drain

The defrost drain provides a method of draining the water during defrosting and cleaning. See “Defrosting” in Care and Cleaning Section.

LED Lighting

The freezer features maintenance-free LED lighting. To schedule light replacement,

in the U.S.A. call 1-844-553-6667, and in Canada call 1-800-469-4663.

Security Lock with Pop-Out Key

The security lock feature fastens the lid snugly, ensuring stored food is secure. To lock or unlock the freezer, push the key into the lock and turn. The key pops out of the lock after it has been turned.

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Care & Cleaning

CAUTION

Damp objects stick to cold metal surfaces. Do not touch interior metal surfaces with wet or damp hands.

Between Defrostings

To avoid frequent defrosting, occasionally use a plastic scraper to remove frost. Scrape with a pulling motion. Never use a metal instrument to remove frost.

Unscrew the drain plug inside the freezer by turning counterclockwise (see figure 2). Defrost water will drain out. Check pan occasionally so water does not overflow.

Drain

Plug

CAUTION

Freezer must be unplugged (to avoid electrical hazard) from power source when cleaning or defrosting unit.

Defrosting

It is important to defrost and clean the freezer when ¼ to ½ inch of frost has accumulated. Frost may tend to accumulate faster on the upper part of the freezer due to warm, moist air entering the freezer when the lid is opened. Always unplug the freezer, remove food and leave the lid open when defrosting the freezer.

If the frost is soft, remove it by using a plastic scraper.

If the frost is glazed and hard, place a shallow pan beneath the drain outlet. Unscrew the outside drain plug by turning counterclockwise (see figure 1).

Pan

Defrost

Drain Plug

Figure 1

Figure 2

Replace the drain plugs when defrosting and cleaning are completed. If the drain is left open, warm air may enter the freezer.

Cleaning the Inside

After defrosting, wash inside surfaces of the freezer with a solution of 2 tablespoons (25 grams) of baking soda in 1 quart (1.1 liters) warm water. Rinse and dry. Wring excess water out of the sponge or cloth when cleaning in the area of the controls, or any electrical parts.

Wash the removable parts and baskets with the baking soda solution mentioned above, or mild detergent and warm water. Rinse and dry. Never use metallic scouring pads, brushes, abrasive cleaners, or alkaline solutions on any surface. Do not wash removable parts in a dishwasher.

Cleaning the Outside

Wash the cabinet with warm water and mild liquid detergent. Rinse well and wipe dry with a clean soft cloth.

Vacation and Moving Tips

Short Vacations: Leave the freezer operating during vacations of less than three weeks.

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Care & Cleaning

Power/Freezer Failure

WARNING

If leaving the freezer lid open while on vacation, make certain that children cannot get into the freezer and become entrapped.

Long Vacations: If the freezer will not be used for several months:

•Remove all food and unplug the power cord.

•Clean and dry the interior thoroughly.

•Leave the freezer lid open slightly, blocking it open if necessary, to prevent odor and mold growth.

Moving: When moving the freezer, follow these guidelines to prevent damage:

•Disconnect the power cord plug from the wall outlet.

•Remove foods, then defrost, and clean the freezer.

•Secure all loose items, such as baskets, by taping them securely in place to prevent damage.

•In the moving vehicle, secure freezer in an upright position to prevent movement. Also protect outside of freezer with a blanket, or similar item.

NOTE

Do not open freezer lid unnecessarily if unit is off for several hours.

If a power failure occurs, frozen foods will stay frozen for at least 24 hours if the freezer is kept closed. If the power failure continues, pack seven or eight pounds of

dry ice into the freezer every 24 hours. Look in the Yellow Pages under Dry Ice, Dairies, or Ice Cream manufacturers for local dry ice suppliers. Always wear gloves and use caution when handling dry ice.

If the freezer has stopped operating, see “FREEZER DOES NOT RUN” in the

Before You Call section. If you cannot solve the problem, call an authorized servicer immediately. If the freezer remains off for several hours, follow the directions above for the use of dry ice during a power failure.

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Before You Call

TROUBLESHOOTING	Before calling for service, review this list. It may save you time and
GUIDE	expense. This list includes common occurrences that are not the result of
	defective workmanship or materials in this appliance.
CONCERN	POTENTIAL CAUSE	COMMON SOLUTION
FREEZER DOES NOT RUN
Freezer does not run.	• Freezer is plugged into	• Use another circuit. If you are unsure about the
	a circuit that has a	outlet, have it checked by a qualified electrician.
	ground fault interrupt.	• See Setting the Temperature Control Section.
	• Temperature control is
	in the OFF position.
	• Freezer may not be	• Ensure plug is tightly pushed into outlet.
	plugged in or plug
	may be loose.
	• House fuse blown or	• Check/replace fuse with a 15-amp time-
	tripped circuit breaker.	delay fuse or reset circuit breaker.
	• Power outage.	• Check house lights. Call local Electric Company.
Freezer runs too much	• Room or outside	• It’s normal for the freezer to work harder
or too long.	weather is hot.	under these conditions.
	• Freezer has recently	• It takes 4 hours for the freezer to cool down
	been disconnected	completely.
	for a period of time.
	• Large amounts of	• Warm food will cause freezer to run more
	warm or hot food have	until the desired temperature is reached.
	been stored recently.
	• Lid is opened too fre-	• Warm air entering the freezer causes it to run
	quently or too long.	more. Open lid less often.
	• Lid may be	• See “LID PROBLEMS” inBefore You Call Section.
	slightly open.
	• Temperature Control	• Turn temperature control knob to a warmer
	is set too cold.	setting. Allow several hours for the tempera-
		ture to stabilize.
	• Freezer gasket is	• Clean or change gasket. Leaks in the lid seal
	dirty, worn, cracked,	will cause freezer to run longer in order to
	or poorly fitted.	maintain desired temperature.
Interior Freezer tem-	• Temperature Control	• Turn temperature control knob to a
perature is too cold.	is set too cold.	warmer setting. Allow several hours for the
		temperature to stabilize.
Interior Freezer tem-	• Temperature Control	• Turn temperature control knob to a
perature is too warm.	is set too warm.	colder setting. Allow several hours for the
		temperature to stabilize.
	• Lid is kept open too	• Warm air enters the freezer every time the lid
	long or is opened	is opened. Open the lid less often.
	too frequently.	• See “LID PROBLEMS” in Before You Call
	• Lid may not be
	seating properly.	Section.
	• Large amounts of warm	• Wait until the freezer has had a chance to
	or hot food may have	reach its selected temperature.
	been stored recently.
	• Freezer has recently	• Freezer requires 4 hours to cool down
	been disconnected	completely.
	for a period of time.
Freezer external surface	• The external freezer	• This is normal while the compressor works to
temperature is warm.	walls can be as much	transfer heat from inside the freezer cabinet.
	as 30°F warmer than
	room temperature.

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Before You Call

CONCERN	POTENTIAL CAUSE	COMMON SOLUTION
SOUND AND NOISE
Louder sound levels	• Modern freezers have	• This is normal. When the surrounding noise
whenever freezer is on.	increased storage	level is low, you might hear the compressor
	capacity and more	running while it cools the interior.
	stable temperatures.
	They require a high
	efficiency compressor.
Longer sound levels	• Freezer operates	• This is normal. Sound will level off or
when compressor	at higher pressures	disappear as freezer continues to run.
comes on.	during the start of the
	ON cycle.
Popping or cracking	• Metal parts undergo	• This is normal. Sound will level off or
sound when compres-	expansion and	disappear as freezer continues to run.
sor comes on.	contraction, as in hot
	water pipes.
Bubbling or	• Refrigerant (used	• This is normal.
gurgling sound, like	to cool freezer) is
water boiling.	circulating throughout
	the system.
Vibrating or	• Freezer is not level. It	• Level the unit. Refer to “Leveling” in the First
rattling noise.	rocks on the floor when	Steps section.
	it is moved slightly.
	• Floor is uneven or	• Ensure floor can adequately support freezer.
	weak. Freezer rocks
	on floor when it is
	moved slightly.
	• Freezer is touching	• Move freezer slightly. Refer to “Leveling” in the
	the wall.	First Steps section after moving if necessary.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on	• Weather is hot	• The rate of frost buildup and internal
inside of freezer.	and humid.	sweating increases. This is normal.
	• Lid may not be	• See LID PROBLEMS in Before You Call Section.
	seating properly.
	• Lid is opened too	• Open lid less often.
	often or too long.
ODOR IN FREEZER
Odors in freezer	• Interior needs to	• Clean interior with sponge, warm water, and
	be cleaned.	baking soda.
	• Foods with strong odors	• Cover the food tightly.
	are in the freezer.
LID PROBLEMS
Lid will not close.	• Freezer is not level.	• This condition can force the cabinet out
	It rocks on the floor	of square and misalign the lid. Refer to
	when it is moved	“Leveling” in the First Steps section.
	slightly.
	• Floor is uneven or	• Level the freezer by using leveling legs or
	weak. Freezer rocks	brace floor supporting the freezer.
	on the floor when it is
	moved slightly.

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Before You Call

CONCERN	POTENTIAL CAUSE	COMMON SOLUTION
LIGHT IS NOT ON
Power Available light	• LED may be burned out.	• Contact a qualified service technician.
is not on.	• No electric current is	• See FREEZER DOES NOT RUN in the Before
	reaching the freezer.	You Call section.
Freezer LED light is	• LED may be burned out.	• Contact a qualified service technician.
not on.	• No electric current is	• See FREEZER DOES NOT RUN in the Before
	reaching the freezer.	You Call section.

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