Kenmore 25317822710, 25317812710, 25317512710, 25317112710 Owner’s Manual
Use & Care Guide
Manual de Uso y Cuidado
Guide d’utilisation et d’entretien
English / Español / Français
Models/Modelos/Modèles:
253.17112, 17512, 17812, 17822
Kenmore
Freezer
Congelador
Congélateur
P/N A10113402 (1706)
Sears Brands Management Corporation
Homan Estates, IL 60179 U.S.A.
www.kenmore.com
®
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
®
Record Model/
Serial Numbers
Important Safety
Instructions
Please read and save
these instructions
This Use & Care Guide provides specic
operating instructions for your model. Use
your unit only as instructed in this guide.
These instructions are not meant to cover
every possible condition and situation that
may occur. Common sense and caution must
be practiced when installing, operating, and
maintaining any appliance.
Please record your model and serial numbers
below for future reference. This information is
found on the right exterior wall.
Model Number:
or
Serial Number:
Purchase Date:
253.
IMPORTANT
Use only soap and water to clean
serial plate.
Safety Precautions
Do not attempt to install or operate your unit
until you have read the safety precautions
in this manual. Safety items throughout this
manual are labeled with a Danger, Warning,
or Caution based on the risk type.
Denitions
This is the safety alert symbol. It is used to
alert you to potential personal injury hazards.
Obey all safety messages that follow this
symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently
hazardous situation which, if not avoided,
will result in death or serious injury.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION
Table of Contents
Record Model/Serial Numbers.....................2
Important Safety Instructions.......................2
Warranty Information.................................4
Feature Diagram.......................................5
First Steps.................................................5
Energy Saving Ideas....................................6
Setting the Temperature Control....................6
Optional Features.......................................7
Care & Cleaning.......................................8
Power Failure / Freezer Failure.....................9
Before You Call..........................................10
CAUTION indicates a potentially
hazardous situation which, if not avoided,
may result in minor or moderate injury.
IMPORTANT
Indicates installation, operation, or
maintenance information which is
important but not hazard-related.
WARNING
Please read all safety instructions before
using your new appliance.
For Your Safety
• Do not store or use gasoline or other
ammable liquids in the vicinity of this or
any other appliance. Read product labels
for warnings regarding ammability and
other hazards.
• Do not operate the unit in the presence of
explosive fumes.
2
Important Safety Instructions
Grounding type
wall receptacle
Do not, under any
circumstances, cut,
remove, or bypass the
grounding prong
Power cord with
3-prong grounded plug
• Remove and discard any spacers used
to secure the internal features during
shipping. Small objects are a choke
hazard to children.
• Remove all staples from the carton.
Staples can cause severe cuts and also
destroy nishes if they come in contact
with other appliances or furniture.
Child Safety
Destroy or recycle the carton, plastic bags, and
any exterior wrapping material immediately
after the unit is unpacked. Children should
never use these items to play. Cartons covered
with rugs, bedspreads, plastic sheets or stretch
wrap may become airtight chambers and can
quickly cause suocation.
Proper disposal of your appliance
Risk of child entrapment
Child entrapment and suocation are not
problems of the past. Junked or abandoned
appliances are still dangerous – even if they
will sit for “just a few days.” If you are getting
rid of your appliance, please follow the
instructions below to help prevent accidents.
Before you throw away your old unit:
• Remove lid.
• Have refrigerant removed by a qualied
service technician.
IMPORTANT
Your old unit may have a cooling
system that used CFCs or
HCFCs (chlorouorocarbons or
hydrochlorouorocarbons). CFCs and
HCFCs are believed to harm stratospheric
ozone if released to the atmosphere.
Other refrigerants may cause harm to the
environment if released to the atmosphere.
If you are throwing away your old unit,
make sure the refrigerant is removed for
proper disposal by a qualied service
technician. If you intentionally release
refrigerant, you may be subject to nes
and imprisonment under the provisions of
environmental legislation.
WARNING
These guidelines must be followed to
ensure that safety mechanisms in this
unit will operate properly.
Electrical information
• The unit must be plugged into its own
dedicated 15 amp, 115 Volt, 60 Hz. AC
only electric outlet. The power cord of
the appliance is equipped with a threeprong grounding plug for your protection
against shock hazards. It must be plugged
directly into a properly grounded threeprong receptacle. The receptacle must
be installed in accordance with local
codes and ordinances. Consult a qualied
electrician. Do not use an extension cord
or ungrounded (two-prong) adapter plug.
• If the power cord is damaged, it should
be replaced by an authorized service
technician to prevent any risk.
• Never unplug the freezer by pulling on the
power cord. Always grip the plug rmly,
and pull straight out from the receptacle
to prevent damaging the power cord.
• Unplug the freezer before cleaning and
before defrosting to avoid electrical shock.
• Performance may be aected if the
voltage varies by 10% or more. Operating
the unit with insucient power can
damage the motor. Such damage is not
covered under the warranty. If you suspect
your household voltage is high or low,
consult your power company for testing.
• Do not plug the unit into an outlet controlled
by a wall switch or pull cord to prevent the
freezer from being turned o accidentally.
• Avoid connecting unit to a Ground Fault
Circuit Interrupter (GFCI).
• Do not pinch, knot
or bend power cord
in any manner.
3
Warranty Information
material or workmanship when it is correctly installed, operated and maintained according
This warranty applies for only 90 DAYS from the sale date in the United States, and is void
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
service agents, or to repair problems with house fuses, circuit breakers, house wiring,
Damage to or failure of this appliance resulting from installation not performed by
Damage to or failure of this appliance, including discoloration or surface rust, if it is
Damage to or failure of this appliance, including discoloration or surface rust, resulting
Damage to or failure of parts or systems resulting from unauthorized modications
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or
replacement as provided herein. Implied warranties, including warranties of merchantability
by law. Seller shall not be liable for incidental or consequential damages. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages,
This warranty gives you specic legal rights, and you may also have other rights which vary
warranty cover user or servicer travel and transportation expenses if this product is located in a
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in
to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at
option of seller.
For warranty coverage details to obtain free repair or replacement, visit the web page:
www.kenmore.com/warranty
in Canada, if this appliance is ever used for other than private household purposes.
1. Expendable items that can wear out from normal use, including but not limited to
lters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in
correct appliance installation, operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized
and plumbing or gas supply systems resulting from such installation.
4.
Sears authorized service agents, including installation that was not in accord with
electrical, gas or plumbing codes.
5.
not correctly operated and maintained according to all supplied instructions.
6.
from accident, alteration, abuse, misuse or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust,
caused by the use of detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
8.
made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot
easily be determined to have the appropriate certication logo.
Disclaimer of implied warranties; limitation of remedies
or tness for a particular purpose, are limited to one year or the shortest period allowed
or limitation on the duration of implied warranties of merchantability or tness, so these
exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
from state to state.
* In-home repair service is not available in all Canadian geographical areas, nor will this
remote area (as dened by Sears Canada Inc.) where an authorized servicer is not available.
Sears Brands Management Corporation, Homan Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
4
Feature Diagram
Foot Pads
(Left - Front & Rear)
Power-On-Light
Security Lock
Light
Sliding Basket
Defrost Drain Plug
Temperature Control Knob
First Steps
This Use & Care Guide provides specic operating instructions for your model. Use the unit
only as instructed in this Use & Care Guide. Before starting the appliance, follow these
important rst steps.
Installation
• Choose a location with a grounded electrical outlet. Avoid using any Ground Fault Circuit
Interrupter (GFCI) outlets. Do not use an extension cord or ungrounded (two-prong) adapter
plug. At the rear of the freezer, pull the power cord straight out of the protective shipping
enclosure and unwind enough power cord to plug it into the electrical outlet.
• For the most ecient operation, the freezer should be located where surrounding
temperatures will not exceed 110°F (43°C). Temperatures of 32°F (0°C) and below will
NOT aect freezer operation. Additional compressor heaters are not recommended.
• Allow space around the unit for good air circulation. Leave a 3-inch (75 mm) space on
all sides of the freezer for adequate circulation.
NOTE
The exterior walls of the freezer may become quite warm as the compressor works
to transfer heat from inside. Temperatures as much as 30°F (1°C) warmer than room
temperature can be expected. For this reason it is particularly important in hotter
climates to allow enough space for air circulation around your unit.
5
First Steps
Energy Saving Ideas
Leveling
NOTE
It is very important for your freezer to be
level in order to function properly. If the
unit is not leveled during installation, the
lid may be misaligned and not close or
seal properly, causing cooling, frosting, or
moisture problems.
The freezer must have all bottom corners
resting rmly on a solid oor. The oor
must be strong enough to support a fully
loaded freezer.
Two adjustable foot pads, located on
the left side of the base of the unit, can
be rotated clockwise to retract and
counterclockwise to extend.
Extend Retract
Cleaning
• Wash any removable parts, the freezer
interior, and exterior with mild detergent
and warm water. Wipe dry. Do not use
harsh cleaners on these surfaces.
• Do not use razor blades or other
sharp instruments, which can scratch
the appliance surface when removing
adhesive labels. Any glue left from the
tape can be removed with a mixture of
warm water and mild detergent, or touch
the residue with the sticky side of tape
already removed. Do not remove the
serial plate.
• The freezer should
be located in the
coolest area of the
room, away from heat
producing appliances
or heating ducts, and
out of direct sunlight.
• Let hot foods cool to room temperature
before placing in the freezer. Overloading
the freezer forces the compressor to run
longer. Foods that freeze too slowly may
lose quality or spoil.
• Be sure to wrap foods properly, and wipe
containers dry before placing them in the
freezer. This cuts down on frost build-up
inside the freezer.
• Organize and label food to reduce lid
openings and extended searches. Remove
as many items as needed at one time, and
close the lid as soon as possible.
Setting the
Temperature Control
Cool Down Period
• For safe food storage, allow four hours
for the freezer to cool down completely.
The freezer will run continuously for the
rst several hours. Foods that are already
frozen may be placed in the freezer after
the rst few hours of operation. Unfrozen
foods should NOT be loaded into the
freezer until the freezer has operated for
4 hours.
• When loading the freezer, freeze only
three pounds of fresh food per cubic foot
of freezer space at one time. Distribute
packages to be frozen evenly throughout
the freezer. It is not necessary to turn the
temperature control knob to a colder
setting while freezing food.
6
Setting the
Temperature Control
Optional Features
Temperature Control
The temperature control is located on the
right exterior wall. The temperature control is
factory preset to provide a satisfactory food
storage temperature during normal operating
conditions. However, the temperature
control is adjustable to provide a range of
temperatures for your personal satisfaction.
If a colder temperature is desired, turn the
temperature control knob toward Coldest
and allow several hours for temperatures to
stabilize between adjustments.
NOTE
Your freezer may have some or all of the
optional features described. Become familiar
with these features and their use and care.
Power On Light
The green Power On indicator light indicates
that the freezer is properly connected to
electrical power. The light glows even when
the temperature control is turned to OFF. If
the light goes out, refer to “LIGHT IS NOT
ON” in the Before You Call section. If the
freezer appears to be operating, the light
element may be burned out. To schedule
light element replacement, in the U.S.A. call
1-844-553-6667, and in Canada call 1-800469-4663.
Sliding Basket (some models)
This basket helps organize odd-shaped
items. To reach other packages in the
freezer, slide the basket aside or lift out.
Defrost Drain
The defrost drain provides a method of
draining the water during defrosting and
cleaning. See “Defrosting” in Care and
Cleaning Section.
LED Lighting
The freezer features maintenance-free LED
lighting. To schedule light replacement,
in the U.S.A. call 1-844-553-6667, and in
Canada call 1-800-469-4663.
Security Lock with Pop-Out Key
The security lock feature fastens the lid
snugly, ensuring stored food is secure. To
lock or unlock the freezer, push the key into
the lock and turn. The key pops out of the
lock after it has been turned.
7
Care & Cleaning
Drain Plug
CAUTION
Damp objects stick to cold metal
surfaces. Do not touch interior metal
surfaces with wet or damp hands.
Between Defrostings
To avoid frequent defrosting, occasionally
use a plastic scraper to remove frost. Scrape
with a pulling motion. Never use a metal
instrument to remove frost.
CAUTION
Freezer must be unplugged (to avoid
electrical hazard) from power source
when cleaning or defrosting unit.
Defrosting
It is important to defrost and clean the
freezer when ¼ to ½ inch of frost has
accumulated. Frost may tend to accumulate
faster on the upper part of the freezer due
to warm, moist air entering the freezer when
the lid is opened. Always unplug the freezer,
remove food and leave the lid open when
defrosting the freezer.
If the frost is soft, remove it by using a
plastic scraper.
If the frost is glazed and hard, place a
shallow pan beneath the drain outlet.
Unscrew the outside drain plug by turning
counterclockwise (see gure 1).
Pan
Defrost
Figure 1
Unscrew the drain plug inside the freezer
by turning counterclockwise (see gure 2).
Defrost water will drain out. Check pan
occasionally so water does not overow.
Drain
Plug
Figure 2
Replace the drain plugs when defrosting and
cleaning are completed. If the drain is left
open, warm air may enter the freezer.
Cleaning the Inside
After defrosting, wash inside surfaces of the
freezer with a solution of 2 tablespoons (25
grams) of baking soda in 1 quart (1.1 liters)
warm water. Rinse and dry. Wring excess
water out of the sponge or cloth when
cleaning in the area of the controls, or any
electrical parts.
Wash the removable parts and baskets
with the baking soda solution mentioned
above, or mild detergent and warm water.
Rinse and dry. Never use metallic scouring
pads, brushes, abrasive cleaners, or alkaline
solutions on any surface. Do not wash
removable parts in a dishwasher.
Cleaning the Outside
Wash the cabinet with warm water and mild
liquid detergent. Rinse well and wipe dry
with a clean soft cloth.
Vacation and Moving Tips
Short Vacations: Leave the freezer operating
during vacations of less than three weeks.
8
Care & Cleaning Power/Freezer Failure
WARNING
If leaving the freezer lid open while on
vacation, make certain that children cannot
get into the freezer and become entrapped.
Long Vacations: If the freezer will not be
used for several months:
• Remove all food and unplug the
power cord.
• Clean and dry the interior thoroughly.
• Leave the freezer lid open slightly,
blocking it open if necessary, to prevent
odor and mold growth.
Moving: When moving the freezer, follow
these guidelines to prevent damage:
• Disconnect the power cord plug from the
wall outlet.
• Remove foods, then defrost, and clean
the freezer.
• Secure all loose items, such as baskets,
by taping them securely in place to
prevent damage.
• In the moving vehicle, secure freezer in an
upright position to prevent movement. Also
protect outside of freezer with a blanket,
or similar item.
NOTE
Do not open freezer lid unnecessarily if unit
is o for several hours.
If a power failure occurs, frozen foods
will stay frozen for at least 24 hours if the
freezer is kept closed. If the power failure
continues, pack seven or eight pounds of
dry ice into the freezer every 24 hours. Look
in the Yellow Pages under Dry Ice, Dairies,
or Ice Cream manufacturers for local dry
ice suppliers. Always wear gloves and use
caution when handling dry ice.
If the freezer has stopped operating,
see “FREEZER DOES NOT RUN” in the
Before You Call section. If you cannot solve
the problem, call an authorized servicer
immediately. If the freezer remains o for
several hours, follow the directions above for
the use of dry ice during a power failure.
9
Before You Call
TROUBLESHOOTING
GUIDE
CONCERN POTENTIAL CAUSE COMMON SOLUTION
FREEZER DOES NOT RUN
Freezer does not run. • Freezer is plugged into
Freezer runs too much
or too long.
Interior Freezer temperature is too cold.
Interior Freezer temperature is too warm.
Freezer external surface
temperature is warm.
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
a circuit that has a
ground fault interrupt.
• Temperature control is
in the OFF position.
• Freezer may not be
plugged in or plug
may be loose.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Room or outside
weather is hot.
• Freezer has recently
been disconnected
for a period of time.
• Large amounts of
warm or hot food have
been stored recently.
• Lid is opened too frequently or too long.
• Lid may be
slightly open.
• Temperature Control
is set too cold.
• Freezer gasket is
dirty, worn, cracked,
or poorly tted.
• Temperature Control
is set too cold.
• Temperature Control
is set too warm.
• Lid is kept open too
long or is opened
too frequently.
• Lid may not be
seating properly.
• Large amounts of warm
or hot food may have
been stored recently.
• Freezer has recently
been disconnected
for a period of time.
• The external freezer
walls can be as much
as 30°F warmer than
room temperature.
• Use another circuit. If you are unsure about the
outlet, have it checked by a qualied electrician.
• See Setting the Temperature Control Section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15-amp time-
delay fuse or reset circuit breaker.
• Check house lights. Call local Electric Company.
• It’s normal for the freezer to work harder
under these conditions.
• It takes 4 hours for the freezer to cool down
completely.
• Warm food will cause freezer to run more
until the desired temperature is reached.
• Warm air entering the freezer causes it to run
more. Open lid less often.
• See “LID PROBLEMS” in Before You Call Section.
• Turn temperature control knob to a warmer
setting. Allow several hours for the temperature to stabilize.
• Clean or change gasket. Leaks in the lid seal
will cause freezer to run longer in order to
maintain desired temperature.
• Turn temperature control knob to a
warmer setting. Allow several hours for the
temperature to stabilize.
• Turn temperature control knob to a
colder setting. Allow several hours for the
temperature to stabilize.
• Warm air enters the freezer every time the lid
is opened. Open the lid less often.
• See “LID PROBLEMS” in Before You Call
Section.
• Wait until the freezer has had a chance to
reach its selected temperature.
• Freezer requires 4 hours to cool down
completely.
• This is normal while the compressor works to
transfer heat from inside the freezer cabinet.
10
Before You Call
CONCERN POTENTIAL CAUSE COMMON SOLUTION
SOUND AND NOISE
Louder sound levels
whenever freezer is on.
Longer sound levels
when compressor
comes on.
Popping or cracking
sound when compressor comes on.
Bubbling or
gurgling sound, like
water boiling.
Vibrating or
rattling noise.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on
inside of freezer.
ODOR IN FREEZER
Odors in freezer • Interior needs to
LID PROBLEMS
Lid will not close. • Freezer is not level.
• Modern freezers have
increased storage
capacity and more
stable temperatures.
They require a high
eciency compressor.
• Freezer operates
at higher pressures
during the start of the
ON cycle.
• Metal parts undergo
expansion and
contraction, as in hot
water pipes.
• Refrigerant (used
to cool freezer) is
circulating throughout
the system.
• Freezer is not level. It
rocks on the oor when
it is moved slightly.
• Floor is uneven or
weak. Freezer rocks
on oor when it is
moved slightly.
• Freezer is touching
the wall.
• Weather is hot
and humid.
• Lid may not be
seating properly.
• Lid is opened too
often or too long.
be cleaned.
• Foods with strong odors
are in the freezer.
It rocks on the oor
when it is moved
slightly.
• Floor is uneven or
weak. Freezer rocks
on the oor when it is
moved slightly.
• This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
• This is normal. Sound will level o or
disappear as freezer continues to run.
• This is normal. Sound will level o or
disappear as freezer continues to run.
• This is normal.
• Level the unit. Refer to “Leveling” in the First
Steps section.
• Ensure oor can adequately support freezer.
• Move freezer slightly. Refer to “Leveling” in the
First Steps section after moving if necessary.
• The rate of frost buildup and internal
sweating increases. This is normal.
• See LID PROBLEMS in Before You Call Section.
• Open lid less often.
• Clean interior with sponge, warm water, and
baking soda.
• Cover the food tightly.
• This condition can force the cabinet out
of square and misalign the lid. Refer to
“Leveling” in the First Steps section.
• Level the freezer by using leveling legs or
brace oor supporting the freezer.
11
Before You Call
CONCERN POTENTIAL CAUSE COMMON SOLUTION
LIGHT IS NOT ON
Power Available light
is not on.
Freezer LED light is
not on.
• LED may be burned out.
• No electric current is
reaching the freezer.
• LED may be burned out.
• No electric current is
reaching the freezer.
• Contact a qualied service technician.
• See FREEZER DOES NOT RUN in the Before
You Call section.
• Contact a qualied service technician.
• See FREEZER DOES NOT RUN in the Before
You Call section.
12
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