Kenmore 153.31702 User Manual

Page 1
Owners
Manual
FOR POTABLE WATER
HEATING ONLY
NOT SUITABLE FOR
SPACE HEATING
Model No.
153.317020 2 Gal.
IpnttsHM
< '' SbSIEÌIÌI
POINT OF USE
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m.
Caution: Read and Follow All Safety Rules and Operating instructions Before First Use of This Product.
Save this Manual for Future Reference.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
Printed in the U.S.A. 1203
’VVVVTER |^EXVГER
Safety Instructions Installation Operation
EFFICIENCY FiATiNG CEPTiFiED
G
READ THE GENERAL SAFETY SECTION BEGINNING ON INSIDE COVER AND THEN THIS ENTIRE MANUAL BEFORE INSTALLING OR OPERAT ING THIS WATER HEATER.
ama
www.sears.com
GAMA certification applies to all residential electric water heaters with capacities of 20 to 120 Gallons, input rating of 12 Kw or less at a voltage no greater than 250 V.
• Care and Maintenance
• Troubleshooting
• Parts List
Awarning
Part No. 184734-000
Page 2
Safety Precautions

A WARNING

Improper installatton, adjustment, alteration, service or maintenance can cause DEATH, SERIOUS BODILY
INJURY, OR PROPERTY DAMAGE. Refer to this manual for assistance or consult your local Sears Service Center for further information.

A WARNING

At the time of manufacture diis v/ater heater was provided with a combination temperature-pressures relief valve certified by a
nationally recognized testing laboratory that maintains periodic
inspection of production of listed equipment or materials, as
meeting the requirements for Relief Valves :md Automatic Gas Shutoff Devices for Hot Water Supply Systems, and the current edition of ANSI Z2I.22 • CSA 4.4 æid the code requirements of ASME. If replaced, the valve must meet the requirements of
local codes, but not less than a combination temperature <md pressure relief valve certified as meeting the requirements for
Relief Valves and Automatic Gas Shutoff Dewces for Hot Water Supply Systems, ANSI Z21.22 • CSA 4.4 by a nationally recog
nized te^ng laboratory that maintains periodic inspection of production of listed equipment or materials. The valve must be mariced with a maximum set pressure not to exceed the marked hydrostatic woriting pressure of the water heater (ISO lbs./sq. in.) and a discharge edacity not
less than the water heater input rate as shown on the model
rating plate. (Electric heaters - watts divided by lOOO x 3412 equd BTU/Hr. rate.) Your locid jurisdictional autiiority, while mandating tiie use of a temperatijre-pressure relief valve complying wth ANSI Z21.22 • CSA 4.4 and ASME, may require a vidve model different from the one furnished witii tiie water heater. Compliance with such local requirements must be satisfied by the installer or end user of the water heater with a locally pre scribed temperature-pressure relief valve instidied in the desig
nated opening in the water heater in place of the factory fur
nished valve.
For safe operation of the water heater, the relief valve must not be removed from it’s designated opening or plugged. The temperabjre-pressure relief valve must be instidled directly
into the fitting of the water heater designated for tiie relief valve.
Position the valve downward iuid provide tubing so that any dis charge will exit only within 6 inches <d>ove, or at any distance below the structural floor. Be certain that no contact is made ^h any live electrical part The discharge opening must not be blocked or reduced in size under any circumstances. Excessive
length, over 30 feet, or use of more than four elbows can cause
restriction and reduce the discharge capacity of die valve.
No valve or other obstruction is to be placed between the relief valve and the tank. Do not connect tubing directly to discharge drain unless a 6" air gap is provided, lb prevent bodily injury, haz ard to life, or ^operty damage, the relief vdve murt be idlowed to discharge water in quantities should circumstances demand. If the discharge pipe is not connected to a drain or other suititie
means, the water flow may cause prqserty dam<^. The Discharge Pipe:
Must not be smaller in size than the outlet pipe size of
the valve, or have any reducing couplings or other restrictions.
• Must not be plugged or blocked.
• Must be of material listed for hot water disdibution.
Must be installed so as to allow complete drainage of
both the temperature-pressure relief valve, and the dis charge pipe.
• Must terminate at an adequate dr^n.
• Must not have æiy v^ve betmen the relief valve æid 1ш1к.

A WARNING

HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned “OFF”. Failure to do this could result in DEATH, SERI OUS BODILY INJURY, OR PROPERTY DAMAGE.

A WARNING

HOTTER WATER CAN SCALD: Water heaters are intended to produce hot water. Water heated to a tem perature which will satisfy space heating, clothes washing, dish washing, and other sanitizing needs can scald and permanently injure you upon contact. Some people are more likely to be permanently injured by hot water than others. These include the elderly, children, the infirm, or physically/mentally handicapped. If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain tem perature water at the hot water tap, then you must take special precautions. In addition to using the lowest possi ble temperature setting that satisfies your hot water needs, a means such as a mixing valve, shall be used at the hot water taps used by these people or at the water heater. Mixing valves are available at plumbing supply or hardware stores. Follow manufacturers instructions for installation of the valves. Before changing the factory set ting on the thermostat, read the “Temperature Regulation” section in this manual.

A WARNING

WATER HEATERS EQUIPPED FOR ONE VOLTAGE ONLY: This water heater is equipped for one type voltage
only. Check the rating plate near the bottom access panel for the correct voltage. DO NOT use this water heater with any voltage other than the one shown on the model
rating plate. Failure to use the correct voltage can cause
problems which can result in DEATH, SERIOUS BODILY
INJURY, OR PROPERTY DAMAGE. If you have any ques tions or doubts consult your electric company.

A WARNING

INSULATING JACKETS: When installing an external water heater insulation jacket on an electric water
heater: a. DO NOT cover the temperature-pressure relief valve.
b. DO NOT put insulation over the access covers or any
access areas.
c. DO NOT remove operating instructions, and safety
related warning labels and materials affixed to the water heater.
d. DO obtain new warning and instruction labels from
Sears for placement on the jacket directly over the existing labels.
A WARNING
Do not use this appliance if any part of it has been under water. An electrical short or malfunction could occur. The water heater should be replaced.

A CAUTION

WATER HEATERS EVENTUALLY LEAK: Installation of the water heater must be accomplished in such a manner that if the tank or any connections should leak, the flow of water will not cause damage to the structure. When such
locations cannot be avoided, a suitable drain pan should
be installed under the water heater. Drain pans are avail able at your local Sears Store. Such a drain pan must be
piped to an adequate drain.
Page 3

Table of Contents

Safety Precautions.............................................................................2
Table of Contents...............................................................................................................................................................3
Customer Responsibilities....................................................................................................................................4
Product Specifications................................................................................................................................................4
Materials and Basic Tools Needed.....................................................5
Materials Needed.......................................................................................................................................................................................5
Basic Tools................................................................................................................................................................................................. 5
Installation Instructions
Removing the Old Water Heater............................................................................................................................................................. 6
Facts to Consider About the Location......................................................................................................................................................7
Optional Wall Mounting.......................................................................................................................................................................7, 8
Witer Piping..............................................................................................................................................................................................8
Temperature-Pressure Relief Valve..........................................................................................................................................................9
Filling the Water Heater.........................................................................................................................................................................10
Optional Cord Set....................................................................................................................................................................................10
Wiring Diagrams..................................................................................................................................................................................... 10
Wiring......................................................................................................................................................................................................11
Installation Checklist...............................................................................................................................................................................12
Service and Adjustment
Temperature Regulation.........................................................................................................................................................................13
Thermostats............................................................................................................................................................................................. 13
Temperature Settings..............................................................................................................................................................................13
Thermostat Adjustment..........................................................................................................................................................................13
Temperature-Pressure Relief Valve Operation......................................................................................................................................14
Draining...................................................................................................................................................................................................14
Element Cleaning/Replacement........................................................................................................................................................15-17
Drain Valve Washer Replacement.........................................................................................................................................................17
Service......................................................................................................................................................................................................17
Troubleshooting Guide
Start Up Conditions.................................................................................................................................................................................18
Thermal Expansion................................................................................................................................................................................18
Strange Sounds.......................................................................................................................................................................................18
Operational Conditions.....................................................................................................................................................................19, 20
Smelly Water.........................................................................................................................................................................................19
“Air” in Hot Water Faucets...................................................................................................................................................................19
Rumbling Noise.....................................................................................................................................................................................19
High Temperature Shut Off System...............................................................................................................................................19, 20
Not Enough or No Hot Water..............................................................................................................................................................20
Water Is Too Hot...................................................................................................................................................................................20
Leakage Checkpoints...............................................................................................................................................................................21
Parts Order List.............................................................................................................................................................22,23
^5(ihrranty...................................................................................................................................................................................24
Page 4

Customer Responsibilities

Thank You for purchasing a Sears water heater.
Properly installed and maintained, it should give you years of trouble free service. If you should decide that you want the new water heater professionally installed by Sears call the local Service Center or any Sears store. They will arrange for prompt, quality installation by Sears authorized contractors.
Abbreviations Found In This Instruction Manual
U.L. - Underwriters Laboratories Inc., 333 Pfingsten Rd., Northbrook, IL 60062 NEC - National Electrical Code
ANSI - American National Standards Institute
• Read the “Safety Precautions” section, page 2 of this manual first and then the entire manual carefully. If you don’t follow the safety rules, the water heater will not operate properly. It could cause DEATH, SERIOUS BODILY INJURY AND/OR PROPERTY DAMAGE. This manual contains instructions for the installation, opera tion, and maintenance of this electric water heater. It also con tains warnings throughout the manual that you most read and be aware of All warnings and all instructions are essential to the proper operation of the water heater and your safety. Since we cannot put everything on the first few pages, READ THIS ENTIRE MANUAL BEFORE ATTEMPTING TO INSTALL OR OPERATE THE WATER HEATER.
The installation must conform with the instructions in this manual; electric company rules; and Local Codes, or in the absence of Local Codes, with the current edition of the NEC, National Electrical Code NFPA 70. 'fhis publication is available from your local government or public library or electric compa ny or by writing Underwriters Laboratories Inc., 333 Pfingsten Road, Northbrook, IL 60062.
If after reading this manual you have any questions or do not understand any portion of the instructions, call Sears Service Center.
Carefully plan the place where you are going to put the water heater. Correct electrical wiring and connections are very important in preventing death from possible electrical shock and fires. Examine the location to ensure the water heater com plies with the “Facts to Consider About the Location” section.
For California installation this water heater must be braced, anchored, or strapped to avoid falling or moving during an earthquake. See instructions for correct installation procedures. Instructions may be obtained from your local dealer, whole saler, public utilities or California Office of the State Architect, 400 P Street, Sacramento, CA 95814.
Massachusetts Code requires this water heater to be installed
in accordance with Massachusetts 248-CMR 2.00: State Plumbing Code and 248-CMR 5.00.

Product Specifications

MAXIMUM FUSE
TANK
MODEL
NUMBER
153.317020 2 10" 12%"
*Wiring size based on standard 60°C copper wire. If distance from fuse box to water heater is more than 90 feet, refer to your local elec
trical code.
CAPACITY
IN GALLONS
DIMENSIONS IN INCHES
DIAMETER HEIGHT 120 Volt
RECOVERY RATE GALS. PER HOUR
@ gOE. RISE
7
ELEMENT
WATTAGE
1440 12 20
MINIMUM
WIRE SIZE*
(GAUGE)
OR CIRCUIT
BREAKER
SIZE (AMPS)
Page 5
Materials and Basic Tools Needed
Materials Needed
To simplify the installation Sears has available the installation
parts shown below. You may or may not need all of these materi als, depending on your type of installation.
!§■
'■
■■
li'' ■
EXPANSION TANKS FOR THERMAL EXPANSION CONDITIONS AVAILABLE IN 2 GALLON CAPACITY THROUGH
WATER HEATER INSTALLA TION KIT WITH FLEXIBLE
CONNECTORS FOR 3/4" OR
1/2" THREADED OR COPPER
PLUMBING
LOCAL SEARS SERVICE CENTERS

Basic Tools

You may or may not need all of these tools, depending on your
type of installation. These tools can be purchased at your local Sears store.
• Pipe Wrench (2) 14"
• Screwdriver
6 Foot Tape or Folding Rule
• Garden Hose
• Drill
• Pipe Dope or Teflon Tape
GARDEN HOSE
6 FOOT TAPE
SLOT-HEAD SCREWDRIVER
PHILLIPS SCREWDRIVER
PIPE
WRENCH
DRAIN PANS AVAILABLE IN 20" DIAMETER FOR WATER HEATERS HAVING A DIAMETER IS" OR LESS, 24" DIAMETER FOR WATER HEATERS HAVING A DIAMETER 22" OR LESS AND AVAILABLE IN 28" DIAMETER FOR WATER HEATERS HAVING A DIAMETER 26" OR LESS

ADDITIONAL TOOLS NEEDED WHEN SWEAT SOLDERING

• Tubing Cutters or Hacksaw
• Propane Torch
• Soft Solder
• Solder Flux
• Emery Cloth
• Wire Brushes
HACKSAW
3/4” WIRE BRUSH
1/2" WIRE BRUSH
ñ
PIPE DOPE (SQUEEZE TUBE)
(Use only on water connections)
i-oll of teflon t^e DRILL
ROLL OF LEAD FREE
SOFT SOLDER
ROLL OF EMERY
CLOTH
SOLDER
FLUX
PROPANE TORCH
TUBING CUTTER
Page 6
Installation Instructions
Removing the Old Water Heater
© luFii “OFF” electrical supply to the water heater.
IKIIIIi
© Furn “OFF” the water supply to the water heater at
the water shutoff valve or water meter.
Attach a hose to the water heater drain
valve and put the other end in a floor drain or outdoors. Open the water heater drain valve. Open a nearby hot water faucet which will relieve pressure in the water heater and speed draining.
[ 5 If yoti have copper piping to the water heater,
the two copper water pipes can be cut with a hacksaw approximately 4" away from where they connect to the water heater. This will avoid cutting off the pipes too short.
Additional cuts can be made later if necessary.
Disconnect the temperature-pressure relief
valve drain line. When the water heater is
drained, disconnect the hose from the drain
valve. Close the drain valve. The water heater
is now completely disconnected and ready to be removed.
©
b. If you have galvanized pipe to the
water heater, loosen the two gal
vanized pipes with a pipe wrench at the union in each line. Also disconnect the piping remaining to the water heater. These pieces should be saved since they may be needed when reconnecting the new water heater. Disconnect the temperature-pressure relief valve drain line. When the water heater is drained, disconnect the hose from the drain valve. Close the drain valve. The water heater is
1-,} now completely disconnected and
ready to be removed.

A WARNING

The water passing out of the drain valve may be extreme
ly hot. To avoid being scalded, make sure all connections are tight and that the water flow is directed away from any person.
Check again to make sure the electrical supply is turned “OFF” to the water heater. Then unplug the water heater (cord set) or disconnect the electrical sup ply connection from the water heater junction box.

A CAUTION

Mineral buildup or sediment may have accumulated in the
old water heater. This causes the water heater to be
much heavier than normal and this residue, if spilled out,
could cause staining.
Page 7
Installation Instructions (cont’d)

Facts to Consider About the Location

You should carefully choose an indoor location for the new water heater, because the placement is a very important consid
eration for the safety of the occupants in the building and for the most economical use of the appliance. This water heater is not intended for outdoor installation.
Whether replacing an old water heater or putting the water
heater in a new location, the following critical points must be observed.
• The location selected should be indoors as close to and as centralized with the water piping system as possible. This water heater, as well as all water heaters, will eventually leak.
Do not install without adequate drainage provisions where
water flow will cause damage.

A CAUTION

WATER HEATERS EVENTUALLY LEAK: Installation of the water heater must be accomplished in such a manner that if the tank or any connections should leak, the flow of water will not cause damage to the structure. When such
locations cannot be avoided, a suitable drain pan should be installed under the water heater. Drain pans are avail
able at your local Sears stores. Such a drain pan must be
piped to an adequate drain.

A CAUTION

INSTALLATION IN RESIDENTIAL GARAGES: The
water heater must be located and/or protected so it is
not subject to physical damage by a moving vehicle.
The location selection must provide adequate clearances for
servicing and proper operation of the water heater.

Optional Wall Mounting

A WARNING

Wail construction at the point of the water heater instal
lation must be capable of supporting at least 200 pounds.
As an example: if the water heater is to be installed on a wall of gypsum board (dry wall) or other material not capable of sup porting the water heater filled with water, additional bracing will be necessary. Iwo possibilities are shown below.
1. Using two sheet metal screws supplied, secure the top mount ing bracket to the top of the water heater.
SECURING SCREWS
2. Using the remaining two sheet metal screws provided, secure the bottom mounting bracket to the bottom of the water heater.
Page 8
Installation Instructions (cont’d)
Optional Wall Mounting (conty)
3. Determine the location on the wall, and then the height above the floor which the wall securing bracket will be placed. Using adequate screws, or nuts and bolts (not sup plied) , fasten the wall securing bracket to the wall.
SECURING SCREW TO

Water Piping

’»A WARNING
HOTTER WATER CAN SCALD: Water heaters are intend ed to produce hot water. Water heated to a temperature which will satisfy space heating, clothes washing, dish wash
ing, and other sanitizing needs can scald mid permanently
injure you upon contact. Some people are more likely to be
permanently injured by hot water than others. These
include the elderly, children, the infirm, or physically/men­tally handicapped. If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special precautions. In addi tion to using the lowest possible temperature setting that satisfies your hot water needs, a means such as a mixing valve, shall be used at the hot water t^s used by these peo
ple or at the water heater. Mixing valves are available at
plumbing supply or hardware stores. Follow manufacturers
instructions for installation of the valves. Before changing the factory setting on the thermostat, read the
“Temperature Regulation” section in this mmiual.
If a water heater is installed in a closed water supply system; such as one having a back-flow preventer, check valve, water meter with a check valve, etc... in the cold water supply; means must be provided to control thermal expansion. Contact the local utility or Sears Service Center on how to control this situation.
The illustration shows the attachment of the water piping to the water heater. The water heater is equipped with V " water connections.
• Look at the top of the water heater. The hot water outlet is marked hot. Put two or three turns of teflon tape around the threaded end of the compression coupling and around the /i" threads of the
V " x 14" reducer bushing. Put two or three turns of
teflon tape around both ends of a 14" threaded nipple (not sup plied in the installation kit). Attach the 14" threacled nipple to the X 14" reducer bushing and screw into the hot water outlet of the water heater. Using flexible connectors, connect the hot
water pipe to the hot water outlet of the water heater.
NOTE: If using copper tubing, solder tubing to an
adapter before attaching the adapter to the water connec tions. Do not solder the water supply lines directly to the connections of the water heater. It will harm the fittings on the water heater.
• Look at the top of the water heater. The cold water inlet is marked cold. Put two or three turns of teflon tape around the threaded end of the compression coupling and around the 14" threads of the 14" x 14" reducer bushing. Put two or three turns of teflon tape around both ends of a 14" threaded nipple (not sup plied in the installation kit). Attach the 14" threaded nipple to the 14" X 14" reducer bushing and screw into the cold water inlet of the water heater. Using flexible connectors, connect the hot
water pipe to the hot water outlet of the water heater.
NOTE: Your water heater is insulated to minimize heat loss from the tank. Further reduction in heat loss can be accomplished by insulating the hot water lines from the water heater.
installation COMPLETED using
Installation Kit
^COMPRESSION.
X COUPLING \ WVALVE
HOT OUTLET
TO HOUSE
FLEXIBLE WATER
CONNECTORS
1/2" x3/4" REDUCER
BUSHING
1/2" THREADED
NIPPLE (not supplied .
with installation kit)
_____
COLD INLET
WATER LINE
1/2" x3/4" REDUCER
BUSHING
1/2" THREADED
NIPPLE (not supplied
with installation kit)
TEMPERED
WATER OUTLET
«MIXING VALVE
HOT WATER
OUTLET
I
FROM HOT
WATER OUTLET
ON WATER HEATER
COLD WATER
INLET
TO COLD WATER
INLET ON
WATER HEATER
1 DRAIN VALVE
Page 9
Installation Instructions (cont’d)
Temperatu re- Pressu re
Relief Valve

A WARNING

At the time of manufacture this water heater was provided with a combination temperature-pressures relief valve certi fied by a nationally recognized testing laboratory that main tains periodic inspection of production of listed equipment or materials, as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, and the current edition of ANSI Z2I.22 * CSA 4.4 and the code requirements of ASME. If replaced, the valve
must meet the requirements of local codes, but not less than a combination temperature and pressure relief valve certified as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z2I.22 • CSA 4.4 by a nationally recognized testing laboratory that maintains periodic inspection of pro duction of listed equipment or materials. The valve must be marked with a maximum set pressure
not to exceed the marked hydrostatic working pressure of the water heater (ISO lbs./sq. in.) and a discharge capacity
not less than the water heater input rate as shovm on the
model rating plate. (Electric heaters - watts divided by 1000
X 3412 equal BTU/Hr. rate.)
Your local jurisdictional authority, while mandating the use of a temperature-pressure relief valve complying with ANSI Z2I.22 • CSA 4.4 and ASME, may require a valve model dif ferent from the one furnished with the water heater. Compliance with such local requirements must be satisfied
by the installer or end user of the water heater with a locally
prescribed temperature-pressure relief valve installed in the designated opening in the water heater in place of the facto
ry furnished valve.
For safe operation of the water heater, the relief valve must
not be removed from it's designated opening or plugged. The temperature-pressure relief valve must be installed directly into the fitting of the water heater designated for the relief valve. Position the valve downward and provide tubing so that any discharge will exit only within 6 inches above, or at any distance below the structural floor. Be cer tain that no contact is made with any live electrical part. The discharge opening must not be blocked or reduced in size under any circumstances. Excessive length, over 30 feet, or use of more than four elbows can cause restriction and
reduce the discharge capacity of the valve.
No valve or other obstruction is to be placed between the
relief valve and the tank. Do not connect tubing directly to discharge drain unless a 6" air gap is provided. To prevent
bodily injury, hi^ard to life, or property damage, the relief valve must be allowed to discharge water in quantities should circumstances demand. If the discharge pipe is not connected to a drain or other suitable means, the water flow
may cause property damage. The Dischm'ge Pipe:
• Must not be smaller in size than the outlet pipe size of
the valve, or have any reducing couplings or other restriction.
• Must not be plugged or blocked.
• Must be of material listed for hot water distribution.
• Must be installed so as to allow complete drainage of
both the temperature-pressure relief valve, and the dis charge pipe.
• Must terminate at an adequate drain.
• Must not have any valve between the relief valve and tank.

A WARNING

The temperature-pressure relief valve must be manually operated at least once a year. Caution should be taken to ensure that ( I ) no one is in front of or around the outlet of the temperature-pressure relief valve discharge line, and (2) the water manually discharged will not cause any bodily injury or property damage because the water may be extremely hot. If after manually operating the valve, it fails to completely reset and continues to release water, immediately, close the cold water inlet to the water heater, follow the drain ing instructions, and replace the temperature-pressure relief valve with a new one.
Page 10
Installation Instructions (cont’d)
Filling the Water Heater Wiring Diagrams
To fill the water heater with water:
• Close the water heater drain valve by turning the handle to the right (clockwise). The drain valve is located on the lower fiont of the water heater.
• Open the cold water supply valve to the water heater.
NOTE: The cold water supply valve must be left open when the water heater is in use.
• To insure complete filling of the tank, allow air to exit by opening the nearest hot water faucet. Allow water to run until a constant flow is obtained. This will let air out of the
water heater and the piping.

A CAUTION

Never use this water heater unless it is completely full of water. To prevent damage to the tank and heating element, the tank must be filled with water. Water
must flow from the hot water faucet before turning
“ON” power.
Check all new water piping for leaks. Repair as needed-
120 VOLT CORD SET
GREEN

Optional Cord Set Wiring (120 Volt)

There may be a cord set supplied with the water heater at the
time of manufacture, if not one can be ordered through the Parts Department, see “Repair Parts” section. Refer to figures on this page for wiring diagrams.
120 VOLT >VIRING
10
Page 11
Installation Instructions (cont’d)
Wiring
____________
Never use this water heater unless it is completely full of water. To prevent damage to the tank and heating element, the tank must be filled with water. Water
must flow from the hot water faucet before turning
“ON” power.
You must provide all wiring of the proper size outside of the water heater. You must obey local codes and electric company
requirements when you install this wiring.
If you are not familiar with electric codes and practices, or if you have any doubt, even the slightest doubt, in your ability to con nect the wiring to this water heater, obtain the service of a com petent electrician. Contact your Sears salesperson to arrange for a professional electrician.

A CAUTION

______________
A WARNING
WATER HEATERS EQUIPPED FOR ONE VOLTAGE ONLY: This water heater is equipped for one type volt age only. Check the rating plate near the bottom access panel for the correct voltage. DO NOT use this water heater with any voltage other than the one shown on the model rating plate. Failure to use the correct voltage can cause problems which can result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE, if you have any questions or doubts consult your electric company.
^
B. Rigid metal conduit, intermediate metal conduit, or elec
trical metallic tubing may be used for the grounding means if conduit or tubing is terminated in fittings approved for grounding.
C. Flexible metal conduit or flexible metallic tubing shall be
permitted for grounding if all the following conditions are met;
1. The length in any ground return path does not exceed 6 feet.
2. I'he circuit conductors contained therein are protect ed by overcurrent devices rated at 20 amperes or less.
3. The conduit or tubing is terminated in fittings approved for grounding. For complete grounding details and all allowable exceptions, refer to the cur rent edition of the National Electrical Code, NFPA
70.
4. A standard !4” conduit opening has been made in the
water heater junction box for the conduit connection.
5- Use wire nuts and connect the power supply wiring to
the wires inside the water heater s junction box.
6. I'he water heater must be electrically “grounded” by
the installer. A green ground screw has been provided on the water heater’s junction box. Connect ground wire to this location.
7- Replace the wiring junction cover using the screw
provided.
A CAUTION
If wiring from your fuse box or circuit breaker box
was aluminum for your old water heater, replace
it with copper wire. If you wish to reuse the exist ing aluminum wire, have the connection at the
water heater made by a competent electrician.
Contact your Sears salesperson to arrange for a professional electrician.
1. Provide a way to easily shut off the electric power when working on the water heater. I'his could be with a circuit
breaker or fuse block in the entrance box or a separate dis connect switch.
2. Install and connect a circuit directly from the main fuse or circuit breaker box. This circuit must be the right size and have its own fuse or circuit breaker. Refer to the chart in the “Product Specifications” section for the correct size wire and fuse or circuit breaker.
3. If metal conduit is used for the grounding conductor: A. The grounding electrode conductor shall be of copper,
aluminum, or copperclad aluminum. The material shall be of one continuous length without a splice or joint.
GREEN GROUND SCREW
11
Page 12

Installation Instructions (cont’d)

Installation Checklist

Is the fuse or circuit breaker size correct as shown in the chart in the “Product Specifications” section?
Are the wires from the circuit breaker or fuse service to the water heater’s junction box on the correct wire size (gauge) as shown in the chart in the “Product Specifications” sec tion?
Is the new temperature-pressure relief valve properly installed, and piped to an adequate drain? See “Temperature­Pressure Relief Valve” section.
Is the water heater completely filled with water? See “Filling the Water Heater” instructions in the “Installation Instructions” section.
Will a water leak damage anything? See “Facts to Consider About the Location” section.
Are the cold and hot water lines connected to the water heater correctly? See “Water Piping” instructions in the
“Installation Instructions” section. Is there adequate clearance for maintenance around the
water heater?
Do you need to call your electric company to check your
wiring?
HOT WATER
CONDUIT.
TEMPERATURE-PRESSURE
RELIEF VALVE
SHUT-OFF
«-.VALVE
COLD WATER
DISCHARGE PIPE
(Do not cap or plug. Provide a 6" air gap
between the end of the
pipe and drain.)
DRAIN VALVE
FLOOR DRAIN
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12
Page 13

Service and Adjustment

Temperature Regulation Temperature Settings

A WARNING

HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a temperature which will satisfy clothes washing, dish washing, and other sanitizing needs can scald and per
manently injure you upon contact. Some people are
more likely to be permanently injured by hot water than others. These include the elderly, children, the
infirm, or physically/mentally handicapped. If anyone
using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special precautions, in addition to
using the lowest possible temperature setting that sat
isfies your hot water needs, some type of tempering device, such as a mixing valve, should be used at the
hot water taps used by these people or at the water
heater. Mixing valves are available at plumbing supply or hardware stores. Follow manufacturers instructions for installation of the valves, Before changing the factory setting of the thermostat, read the
“Temperature Regulation’’ section in this manual.

A WARNING

Never allow small children to use a hot water tap, or to draw their own bath water. Never leave a
child or handicapped person unattended in a bath tub or shower.

Thermostats

A WARNING

This special thermostat with ECO (Part No. 9002394) can only be used with this water heater. Do not use any other thermostat with ECO.
The thermostat is factory set at a position which approximates
120°F (Hot) and is adjustable if a different water temperature is desired. Read all warnings in this manual and on the water heater before proceeding.
LO— Setting, approximately 95°F, is recommended for vaca
tions or extended periods of no hot water.
HI— Is a setting for the maximum hot water usage approxi
mately 140°F, which can be supplied by the water heater. The temperature dial should be kept at a lower setting whenever possible.
NOTE: Water temperature range of 120°—140°F recom mended by most dishwasher manufacturers.
Time to Produce
2nd & 3rd Degree
Temperature Setting
I60”F About t/2 seconds IS0”F About t-t/2 seconds
I40'F I30'F I20'F
Burns on Adult Skin
Less tiian 5 seconds
About 30 seconds
More than 5 minutes

Thermostat Adjustment

The thermostat is adjustable if a different water temperature is
desired. Read all warnings in the “Temperature Regulation” sec
tion before proceeding.
To adjust the temperature setting;
1. lurn “OFF” the electrical power to the water heater at the junction box.
The thermostat of this water heater has been factory set at the
mid position which approximates 120°F (Hot) to reduce the risk of scald injury. The thermostat is adjustable if a different water temperature is desired. Read all warnings in this manual and on the water heater before proceeding.
A WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing any access p^els or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF”. Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.
2. lake off the access panel and fold away the insulation.
3. Turn the water temperature dial clockwise ( increase the temperature, or counter clockwise ( decrease the temperature.
4. Fold the insulation back in place and replace the access panel.
5. llirn “ON” the power supply.
13
Page 14
Service and Adjustment (cont’d)
Temperature-Pressure Relief Draining
Valve Operation
The temperature-pressure relief valve must be man ually operated at least once a year.

A WARNING

The temperature-pressure relief valve must be manually operated at least once a year. Caution should be taken to ensure that (I) no one is in front of or around the outlet of the temperature-pressure relief valve discharge line, and (2) the water manually discharged will not cause any
property damage or bodily injury. The water may be
extremely hot.
If after manually operating the valve, it fails to completely reset and continues to release water, immediately close
the cold water inlet to the water heater, follow the drain
ing instructions, and replace the temperature-pressure relief valve with a new one.
The water heater should be drained if being shut down during freezing temperatures. Also periodic draining and cleaning of sediment from the tank may be necessary.
• Before beginning turn “OFF” the electric power supply to the water heater.

A WARNING

HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned “OFF”. Failure to do this could result in DEATH, SERI OUS BODILY INJURY, OR PROPERTY DAMAGE.
CLOSE the cold water inlet valve to the water heater. OPEN a nearby hot water faucet and leave open to allow for
draining. Connect a hose to the drain valve and terminate to an adequate
drain or outdoors.
OPEN the water heater drain valve to allow for tank draining.
NOTE; If the water heater is going to be shut down and drained for an extended period, the drain valve should be left open with hose connected allowing water to terminate to an adequate drain.
Close the drain valve.
Failure to install and maintain a new properly listed temperature­pressure relief valve will release the manufacturer from any claim
which might result from excessive temperature or pressure.
A WARNING
If the temperature-pressure relief valve on the appliance
weeps or discharges periodically, this may be due to ther
mal expansion. Your water heater may have a check valve installed in the water line or a water meter with a check valve. Consult your local Sears Service Center for further information. Do not plug the temperature-pres sure relief valve.
Follow “Filling the Water Heater” instructions in the “Installation Instructions” section.
Turn “ON” power to the water heater.

A CAUTION

Never use this water heater unless it is completely full of water. To prevent damage to the tank and heating element, the tank must be filled with water. Water
must flow from the hot water faucet before turning
“ON” power.
___________________________________________
14
Page 15
Service and Adjustment (cont’d)

Element Cleaning/ Replacement

To remove the element from your tank in order to clean or
replace it;
1. Before beginning turn “OFF” the electric power supply to the water heater.

A WARNING

HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF”. Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.

A WARNING

The water passing out of the drain valve may be extremely hot. To avoid being scalded, make sure all
connections are tight and that the water flow is
directed away from any person.
4. Remove the two screws securing the access panel, and remove panel.
5- Open the flap of insulation to expose the opening.
2. I'urn off the water supply to the water heater at the water shutoff valve or water meter.
3. Attach a hose to the water heater drain valve and put the
other end in a floor drain or outdoors. Open the water heater drain valve. Open a nearby hot water faucet which will relieve pressure in the water heater and speed draining.
6. Lift out the tab as shown to unclip the terminal cover from the thermostat. The terminal cover can now be removed from the thermostat.
15
Page 16
Service and Adjustment (cont’d)

Element Cleaning/ Replacement (cont’d)

7. Disconnect the two wires on the element and unscrew the old element firom the tank.
8. Clean the area around the element opening. Remove any
sediment from or around the element opening, inside the tank.
9. If you are cleaning the element you have removed, do so by scraping or soaking in vinegar or a de-liming solution.

A WARNING

Replacement elements must (I) be the same volt
age and (2) no greater wattage than listed on the
model rating plate affixed to the water heater.
12. Open the cold water supply valve to the water heater.
NOTE: The cold, water supply valve must be left open when the water heater is in use.
13- To insure complete filling of the tank, allow air to exit by
opening the nearest hot water faucet. Allow water to run until a constant flow is obtained. This will let air out of the water heater and the piping.
A CAUTION
Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must be filled with water. Water must flow from the hot water faucet before turning “ON” power.
14. Check element for water leaks, if leakage occurs, tighten element or repeat steps 2 and 3, remove element and reposi tion gasket. Then repeat steps 10 through 14.
15. Reconnect the two wires to the element and then check to make sure the thermostat remains firmly against the surface of the tank.
10. A new gasket should be used in all cases to prevent a possible water leak. (See Element Gasket in the “Parts Order List” Chart). Place the new element gasket on the thread side of the cleaned or new element and screw into tank, securing tightly using an element wrench.
11. Close the water heater drain valve by turning the handle to the right (clockwise). The drain valve is on the lower front of the water heater.
16. Replace terminal cover on thermostat and fold insulation back over the element.
16
Page 17
Service and Adjustment (cont’d)

Drain Valve Washer Replacement

17. Fold the insulation back in place so that it completely covers
the thermostat and element.
18- Replace access panel. 19- Turn “ON” electric power to water heater.
NOTE: For replacement, ase a ‘%2" x x ‘/s" thick washer available at year nearest hardware store. For ordering a replacement washer, refer to the “Parts Order List” section.
• Before beginning turn “OFF” the electrical power supply to the water heater.

A WARNING

HAZARD OF ELECTRICAL SHOCK! Before removing any access p^els or servicing the water heater, make sure the electrical supply to the water heater is turned "OFF”. Failure to do this could result in DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE.
Follow “Draining” instructions in the “Service and
Adjustment” section. I'urning counter clockwise, remove the hex cap below the
screw handle. Remove the washer and put the new one in place. Screw the handle and cap assembly back into the drain valve
and retighten using a wrench. DO NOT OVER TIGHTEN. Follow “Filling the Water Heater” instructions in the
“Installation Instructions” section.

A CAUTION

Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must be filled with water. Water must flow from the hot water faucet before turning “ON” power.
Check for leaks.
Turn “ON” electric power to the water heater.

Service

Before calling for repair service, read the “Start Up Conditions” and “Operational Conditions” found in the Troubleshooting Guide of this manual. If a condition persists or you are uncertain about the operation of the water heater, let a qualified person check it out.
Contact SEARS Repair Services at 1-800-4-MY-HOME (1-800-469-4663)
17
Page 18

Troubleshooting Guide

Start Up Conditions

THERMAL EXPANSION

Water supply systems may, because of such events as high line
pressure, frequent cut-offs, the effects of water hammer among others, have installed devices such as pressure reducing valves, check valves, back flow preventers, etc...to control these types of problems. When these devices are not equipped with an internal by-pass, and no other measures are taken, the devices cause the
water system to be closed. As water is heated, it expands (ther
mal expansion) and closed systems do not allow for the expan sion of heated water.
The water within the water heater tank expands as it is heated and
increases the pressure of the water system. If the relieving point of the water heater's temperature-pressure relief valve is reached, the
valve will relieve the excess pressure. The temperature-pressure
relief valve is not intended for the constant relief of thermal
expansion. This is an unacceptable condition and must be cor
rected. It is recommended that any devices installed which could create a
closed system have a by-pass and/or the system have an expan sion tank to relieve the pressure built by thermal expansion.
Thermal expansion tanks are available from Sears stores and
through the Sears Service Centers. Contact the local plumbing inspector, water supplier and/or the Sears Service Center for assistance in controlling these situations.
WATER HEATER COtO WATER iNLET FrrriNG
FLOOR, CEiLING
JOIST, ETC.

Thermal Expansion Tank Specifications

Model
Number
153.331020
Tank Capacity
In Gallons
2
Dimensions in Inches Pipe Fitting
Diameter Length
8 inches 1214 inches
On Tank
y;’ Male

Expansion Tank Sizing Chart

Expansion
Tank
Capacity
Needed
*Highest recorded inlet water pressure in a 24 hour period or
regulated water pressure.
NOTE: Expansion tanks are pre-charged with a 40 psi air
charge. If the inlet water pressure is higher than 40 psi, the expansion tank’s air pressure must be adjusted to match that pressure, but most not be higher than 80 psi.
Inlet* Water Pressure 40-80psi 2 2 2 2 2
Water Heater Capacity (Gallons)
2 4
6
10
19.9
(3)
PRESSURE
REDUCING INLET COLD
VALVE WITH WATER
BY-RftSS SHUTOFF
I
/
PRESSURE GAUGE
ALTERNATE RECOMMENDED
INSTALLATION
(HORIZONTAL MOUNTING)

STRANGE SOUNDS

Possible noises due to expansion and contraction of some metal parts during periods of heat-up and cool-down do not represent harmful or dangerous conditions.
18
Page 19

Troubleshooting Guide

Operational Conditions

SMELLY WATER

In each water heater there is installed an anode rod for corrosion protection of the tank. Certain water conditions will cause a reaction between this rod and the water. I'he most common complaint associated with the anode rod is one of a “rotten egg smell”. This odor is derived from hydrogen sulfide gas dissolved in the water. I'he smell is the result of four factors which must all be present for the odor to develop:
a. a concentration of sulfate in the supply water. b. little or no dissolved oxygen in the water.
c. a sulfate reducing bacteria within the water heater. (This
harmless bacteria is non-toxic to humans.)
d. an excess of active hydrogen in the tank. This is caused by
the corrosion protective action of the anode.
The anode rod in a new glasslined water heater works rapidly to
protect the tank. After a period of time the anode action slows and the odor may dissipate.
A smelly water condition (Rotten Egg Odor) in your Point of
Use water heater can, in most cases, he resolved or reduced with the addition of sufficient amounts of chlorine to eliminate the bacterial growth inside the tank. This can be accomplished through the installation of a chlorine feeder to the system or the periodic flushing of the water heater with “Chlorox” as needed­On systems where the odor is mild and does not occur too rapidly, a monthly flushing may be sufficient. In more severe cases, a system feeder would be more appropriate.

RUMBLING NOISE

In some water areas, scale or mineral deposits will build up on your heating elements- This buildup will cause a rumbling noise. Follow “Element Cleaning/Replacement” instructions to clean and replace the elements.

HIGH TEMPERATURE SHUT OFF SYSTEM

The water heater has a high limit shut off system with a reset button located on the thermostat.
Follow the resetting instructions which refer to the high limit behind the access panel.
• Before beginning, turn “OFF” electrical power supply to the water heater.

"AIR” IN HOT WATER FAUCETS

A WARNING

HYDROGEN GAS: Hydrogen gas can be produced In a
hot water system that has not been used for a long period of time (generally two weeks or more). Hydrogen gas is extremely flammable and explosive. To prevent the possi
bility of infury under these conditions, we recommend the
hot water faucet be opened for several minutes at the
kitchen sink before any electrical appliances which are connected to the hot water system are used (such as a dishwasher or washing machine). If hydrogen gas is pre sent, there will probably be an unusual sound similar to air escaping through the pipe as the hot water faucet is opened. There must be no smoking or open flame near the faucet at the time it is open.
A WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned
“OFF”. Failure to do this could result in DEATH, SERI OUS BODILY INJURY, OR PROPERTY DAMAGE.
19
Page 20

Troubleshooting Guide (cont’d)

HIGH TEMPERATURE SHUT OFF SYSTEM (cont’d)
• Remove the two screws securing the access panel and remove panel.
• Open the flap of insulation to expose the opening.
• Reset the high limit by pushing in the red button marked “RESET”.
■RESET BUTTON
• Fold the insulation back in place so that it completely covers the thermostat and element.
• Replace the access panel.
• Turn “ON” electric power to the water heater.

NOT ENOUGH OR NO HOT WATER

In a new installation, the water heater may not be properly connected. Make sure the cold water supply valve is open. Review and check piping installation. Make sure that the cold water line is connected to the cold water inlet to the water heater and the hot water line to the hot water outlet on the water heater.
Make sure the electrical supply to your water heater is “ON”.
Check for loose or blown fuses in your water heater circuit. Circuit breakers weaken with age and may not handle their rated load and should be replaced.
Make certain the disconnect switch, if used, is in the “ON” position.
Check to see the electric service to your house has not been interrupted. If this is the case, contact the electric company.
Is the thermostat set to the desired temperature? See “Temperature Regulation” section.
If you had experienced very hot water and now no hot water, the problem may be due to the high temperature shut off system. See “High Temperature Shut Off System” in the “I'roubleshooting” section.
During very cold weather, the incoming water will also be colder and it will require a longer time to become heated.
A CAUTION
If the high limit must be reset again, call Sears Service Department to find out why the high limit turned “OFF”
the electric power.
The hot water usage may exceed the capacity of the water heater. If so, wait for water heater to recover after abnormal demand. Also examine pipes and faucets for possible water leaks.
If you can not determine the problem, then call the Sears Service Department.

WATER IS TOO HOT

Adjust the thermostat to a lower setting. See the “Temperature
Regulation” section.
20
Page 21

Troubleshooting guide (cont’d)

Leakage Checkpoints

Use this guide to check a “Leaking” water heater. Many suspected “Leakers’ are not leaking tanks. Often the source of the water can be found and corrected.
If you are not thoroughly familiar with electric codes, the water heater, and safety practices, contact a Sears Service Center to check the water heater.
Read this manual first. Then before checking the water heater m^e sure the electric supply has been turned “OFF”, and never turn the electric supply
“ON” before the t^k is completely full of water.
Condensation may be seen on pipes in humid weather or pipe connections may be leaking.

A CAUTION

®
©
Small amounts of water from the temperature-pressure relief valve may be due to thermal expansion or high
water pressure in your area.
*^The temperature-pressure relief valve may be leaking at
the tank fitting. The element may be leaking at the tank fitting.

A WARNING

HAZARD OF ELECTRICAL SHOCK! Before
removing any access panels or servicing the water heater, make sure the electrical supply to the water heater is turned “OFF”. Failure to do this could result in DEATH, SERIOUS
BODILY INJURY, OR PROPERTY DAMAGE.
Turn electrical power “OFF”, remove access panel and
fold back insulation. If leaking around element, follow proper draining instructions and remove element. Reposition or replace gasket on element. Place element into opening and tighten securely. Then follow “Filling the Water Heater” instructions in the “Installation Instructions” section.
Water from drain valve may be due to the valve being
opened slightly. *The drain valve may be leaking at the tank fitting. *Water in the water heater bottom or on the floor may
be from condensation, loose connections or the temper
ature-pressure relief valve. DO NOT replace the water
heater until a full inspection of all possible water
sources is made and necessary corrective steps taken.
21
Leakage from other appliances, water lines, or ground
seepage should also be checked.
NOTE; To check where threaded portion enters
tank, insert cotton swab between jacket opening and fitting. If cotton is wet, follow “Draining” instruc tions in tke “Service and Adjustment” section and then remove fitting. Put pipe dope or teflon tape on the threads and replace. Then follow “Filling the
Water Heater” instructions in the “Installation
Instructions” section.
Page 22

Parts Order List

KENMORE POINT OF USE ELECTRIC WATER HEATER
MODEL NUMBER:
153.317020 2 Gai.
fT
22
Page 23

Parts Order List (cont’d)

KENMORE POINT OF USE ELECTRIC WATER HEATER
MODEL NUMBER:
153.317020 2 Gal.
MODEL NUMBERS KEY PART 153.317020 NO.
DESCRIPTION
1. Temperature-Pressure Relief Valve
2. Dip Tube & Gasket Drain Valve 9002402
3.
4. Drain Valve Washer ('752*’ x ’/¿i" x !4" thick)* 9001584 Element Gasket 9000308
5. Element
6. Thermostat Bracket
7. Thermostat w/Hi Limit 9002394
8. Terminal Cover 9002438
9.
10. Access Panel
11. Wiring Bushing 9001514
12.
Cord Set — 120 Volt Mounting Brackets
13.
14. function Box Cover 9001474 Model Rating Platef 0270182
15.
# Manual 184734-000
PART NUMBERS
9000071 9002396
9001511 9000309
9001472
9001513 9001512
*Also available at most hardware stores. tReplaced only on return of damaged plate.
#Not Illustrated
Now that you have purchased your Water Heater, should a need ever exist for repair parts or service, simply contact any SEARS Service Center or call 1-800-4-MY-HOME (1-800-469-4663). Be sure to provide all pertinent facts when you call or visit.
All parts listed may be ordered from any SEARS Service Center, most SEARS stores, and by calling 1-800-366-PART (1-800-366-7278).
If the parts you need are not stocked locally, your order will be electronically transmitted to a SEARS Repair Parts Distribution Center for handling
The model number of the water heater will be found on the model rating plate located beside the access panel.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION: MODEL NUMBER NAME OF ITEM
PART NUMBER PART DESCRIPTION
THIS IS A REPAIR PARTS LIST, NOT A PACKING LIST.
23
Page 24
FULL 90 DAY WARRANTY ON WATER HEATER
For 90 days from the date of purchase, when your Sears Kenmore water heater is installed and operated in a single-family residence in accordance with the instructions in this manual, Sears will;
1. Repair defects in material or workmanship in this water heater, free of charge.
2. Furnish and Install a new current model water heater of equal capacity and quality, free of charge, if a leak occurs in the tank.
LIMITED WARRANTY ON TANKS THAT LEAK
After 90 days and through I year from the date of purchase for a water heater used in a single-family residence, if a leak occurs in
the tank. Sears will furnish a new current model water heater of equal capacity and quality. You will be charged for any installation.
To obtain warranty service, SIMPLY CALL I-800-4-MY-HOME* (1-800-469-4663). This warranty applies only while this
product is in use in the United States.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
SEARS. ROEBUCK AND CO„ Dept. 817 WA, HOFFMAN E.STAl'E.S, II. 60179
The price of your water heater does not include a free checkup service call. On water heater installations arranged by Sears, Sears warrants the installation.
A charge will be made on service calls due to poor or incomplete installation. These include:
a. Adjusting thermostat b. Leaks in pipes or fittings c. Condensation
MASTER PROTECTION AGREEMENTS
Congratulations on making a smart purchase. Your new Kenmore® prod uct is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. Tbats when having a Master Protection Agreement can save you money and a^ravation.
Purchase a Master Protection Agreement now and protect yourself from unexpected hassle and expense.
The Master Protection Agreement also helps extend the life of your new
product. Here’s whats included in the Agreement:
• Expert Service by our 12,000 professional repair specialists.
• Unlimited service and no charge for parts and labor on all covered
repairs.
• “No-lemon” guarantee - replacement of your covered product if four
or more product failures occur within twelve months.
• Product replacement if your covered product can’t be fixed.
• Annual Preventive Maintenance Check at your request - no extra
charge.
For in*home major brand repair service
Call 24 hours a day, 7 days a week (U.S.A. and Canada)
• Fast help by phone - phone support from a Sears technician on
products requiring in-home repair, plus convenient repair scheduling.
• Power surge protection against electrical damage due to power fluc
tuations.
• Rental reimbursement if repair of your covered product takes longer
than promised.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or sched ule a service appointment on-line.
Sears has over 12,000 professional repair specialists, who have access to over 4.5 million quality parts and accessories. That’s the kind of profes sionalism you can count on to help prolong the life of your new purchase for years to come. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information call l'800-827'6655
SEARS INSTALLATION SERVICE
For Sears professional installation of home appliances, garage door open ers, water heaters and other major home items, in the U.S.A., call
1-800-4-MY-HOME*.
I-800-4-MY-HOME®
(1-800-469.4663)
www.se^rs.com
The model number of your water heater is found on the model rating plate on the front of the water heater.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
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