Kenmore 11681714510 Owner’s Manual
Use & Care Guide
Manual de Uso y Cuidado
Kenmore Elite
@
116o81714
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
Sears Brands Management Corporation
Hoffman Estates, tL 60179 USA
www.kenmore.com
Ill IJdl_
Before Using Your New Vacuum Cleaner .................................. 2
Kenmore Elite Vacuum Cleaner Warranty .................................. 3
Important Safety Instructions ........................................... 4
Parts and Features .................................................. 5-7
Assembly Instructions ................................................ 8-9
Operating Instructions .............................................. 10-14
Performance/Safety Features ........................................... 15
Canister Care .................................................... 16-19
PowerMate ® Care ................................................. 20-22
Troubleshooting .................................................. 23-24
Requesting Assistance Or Service ................................ Back Cover
Please read this guide. It will help you assemble and operate your new I<enmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Lineat 1-877-531-7321. You will need the complete model and serial numbers when
requesting information. Your vacuum cleaner's model and serial numbers are located on the
Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new I<enmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your salescheck (receipt) in a safe place for future reference.
PACKING LIST
Your I<ENMORE ELITEVACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:
• Canister Vacuum Cleaner (with Floor Brush & Dusting Brush)
• PowerMate ®
• Pet PowerMate ®
• Hose & Handle Assembly (with Crevice Tool)
• Telescoping Wand
• Use & Care Guide
• Repair Parts List
Each of the above assemblies are shown in detail inside the repair parts list.
-2-
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in
material or workmanship when it is correctly installed, operated and maintained
according to all supplied instructions.
WITH PROOF OF SALE, a defective product will receive free repair or replacement at
option of seller.
For warranty coverage details to obtain free repair or replacement, visit the web page:
www.kenmore.com/warranty
This warranty applies for only 90 DAYS from the sale date if this appliance is ever used
for other than private household purposes.
Thiswarranty covers ONLY defects in material and workmanship, and will NOT pay
for:
1. Expendable items that can wear out from normal use,including but not limited to
filters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in
correct appliance installation, operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized
service agents, or to repair problems with housefuses, circuit breakers, house wiring,
and plumbing or gas supply systemsresulting from suchinstallation.
4. Damage to or failure of this appliance resulting from installation not performed by
Sears authorized service agents, including installation that was not in accord with
electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is
not correctly operated and maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust,
resulting from accident, alteration, abuse, misuse or use for other than its intended
purpose.
Z Damage to or failure of this appliance, including discoloration or surface rust,
caused by the useof detergents, cleaners, chemicals or utensilsother than those
recommended in all instructionssupplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modifications
made to this appliance.
9. Service to an appliance if the model and serial plate is missing,altered, or cannot
easily be determined to have the appropriate certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer'ssole and exclusive remedy under this limited warranty shall be product
repair or replacement as provided herein. Implied warranties, including warranties of
merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law. Seller shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the duration of implied warranties
of merchantability or fitness, sothese exclusionsor limitations may not apply to you.
This warranty applies only while this appliance isused in the United States.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
-3-
Read all instructionsin the manual before assembling or using your vacuum cleaner
WARNING
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety precautions.
Use your vacuum cleaner only as Do not put on chairs, tables, etc. Keep on
described in this manual. Use only with
Sears recommended attachments.
Disconnect electrical supply before
servicing or cleaning out brush area.
Failure to do so could result in electrical
shock or brush suddenly starting.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when not
in use and before servicing.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or
near children.
Do not use with damaged cord or plug. If
vacuum cleaner is not working as it
should, has been dropped, damaged, left
outdoors, or dropped into water, return it
to a Sears Service Center.
Do not pull or carry by cord, use cord as
a handle, close door on cord, or pull cord
around sharp edges or corners. Do not
run vacuum cleaner over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner
with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked;
keep free of dust, lint, hair and anything
that may reduce airflow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids
(gasoline, cleaning fluids, perfumes, etc.),
or use in areas where they may be
present. The fumes from these substances
can create a fire hazard or explosion.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
Do not use vacuum cleaner without dust
bag and/or filters in place.
Always change the dust bag after
vacuuming carpet cleaners or freshener,
powders and fine dust. These products
clog the bag, reduce airflow and can
cause the bag to burst. Failure to change
bag could cause permanent damage to
the vacuum cleaner.
Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner or dust bag.
Do not operate vacuum cleaner without
the exhaust filter or exhaust filter door in
place.
The hose contains electrical wires. Do not
use when damaged, cut, or punctured.
Replace if cut or worn. Do not pick up
sharp objects.
Always turn off and unplug the vacuum
cleaner before connecting or
disconnecting either hose, HandiMate Jr.
(if applicable), or nozzle.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when
rewinding.
You are responsible for making sure that
your vacuum cleaner is not used by
anyone unable to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your
vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully
for important use and safety information. This guide contains safety statements under
warning and caution symbols.
-4-
It is important to know your vacuum cleaner's parts and features to ensure its proper and
safe use. Review these before using your vacuum cleaner.
HondJe & Hose
Wand
CERTiFiED
asthma & aJJergy
This vacuum is certified asthma & aflergy friendly TM by the Asthma
and Allergy Foundation of America.
Use only AAFA approved replacement dust bags and exhaust filters to
maintain AAFA certification.
REPLACEMENT PARTS
Item Style No. Part Number
Belt CB-3 20-53013
Dust Bag (2-pack) Q 20-53291
Dust Bag (6-pack) Q 20-53292
Exhaust Filter EF-9 20-53296
Motor Safety Filter CF-1 20-81002
-5-
Scan to reorder bags or go
to kenmore.com/reorderCQ
CANISTER
Tool Storage Cover
(Attachment storage
Hose Port
Canister Hood f
(Dust Bag and Motor
Safety Filter inside)
Carrying
Hanlde
ATTACHMENTS
NOTE: Crevice Tool
attachment isstored
on hose handle.
Cord Rewind Button-
Hood indicator
Latch
ToolStorage
Covel
Check Bag
Pet
i Power Cord
Cover
(Exhaust Filter inside)
Motor Safety
Dust Bag
Floor Brush_
-6-
HOSE TELESCOPING WAND
Electronic Suction
ControJ
Wand Release
POWERMATE
OVERLOAD
PROTECTOR
RESET
Headlight
Crevice
Tool
;witch
Hose Swivel
Height Adjust
-Height Adjust
Pedal
Wand
Light--
Quick
Release Pedal
:--Wand Length
Adjust Button
Storage
Hook
--Tool Re,ease
Button
Furniture
Guard
Edge Cleaner
(Not Shown) -/
Release Pedal
Belt
-7-
Please pay special attention tothese hazard alert boxes, and follow any instruc-
,_ tions given. WARNING statements alert you to such dangers as fire, electric
shock, burnsand personalinjury. CAUTION statements alertyou tosuchdangers
as personal injury and/or property damage.
Before assembling vacuum cleaner, check the PACKING LIST (page 2). Use this list to
verify that you have received and identified all the components of your new Kenmore
vacuum cleaner.
POWERMATE
,_ WARNING
ElectricalShock Hazard
DO NOT plug intoelectrical supply until
assembly iscomplete. Failure to do so
could result in electrical shockor injury.
Align wand and insert onto
PowerMate untilthe wand
locksinto place.
PET POWERMATE
This canister isequipped with an on-board
storage area for a Pet PowerMate
attachment.
1. Press the release button
to open the tool storage
cover.
Release
2. Insertthe Pet
PowerMate, press
down into place,
and close the tool
storage cover
securely.
Pet
PowerMate-_
Storage
HANDLE ASSEMBLY
Insert wand into
handle until lock
button snaps in
place.
To remove: Press
wand release button
and pull up on
handle.
To store: Disconnect
hose from wand
and canister to
prevent stresson
hose during storage.
Store hose in a
loosely coiled
position sothe hose
covering is not
stressed.
Release
-8-
CANISTER
1. Open the canister hood.
2. Check to see that the dust bag is
properly installed. See DUST BAG
CHANGING (page 17) for instructions.
3. Check to see that the motor safety filter
is properly installed. See MOTOR SAFETY
FILTER CLEANING (page 18) for
instructions.
HOOD AND TOOL STORAGE
COVER
It is normal for the canister hood and tool
storage cover to come off when opened
further than needed.
TO REINSTALL HOOD:
Hood
Bracket--_
1. Lift hood bracket
up as shown.
2. Align tabs located on the hood with slots
located on the hood bracket. Press hood
into hood bracket until it snaps in place.
TO REINSTALLTOOL STORAGECOVER:
1. Presstool storage cover bracket down.
Cover Bracket
2. Align front edges of tool storage cover
on canister hood.
3. Press rear of tool storage cover clown
until it snaps into place.
®,
Slots
Hood
4. Lower hood to
close. Press until
hood latch snaps
into place.
_'Tal_
3. Press hood slightly
towards the rear of
the canister.
Hood
HOSE
1. Lineup the hose
latch tab and
notch in canister
hood and insert
hose into canister
until it snaps into
place.
IMPORTANT:
Push hose connector firmly into the canister
body until the hose latch tab snaps into
place. The vacuum cleaner will not operate
until hose is fully connected.
To remove: Do not open hood before
removing hose. With hood closed, press
hose latch tab and remove hose.
-g-
Hose Latch
Tab.--
_lb CAUTION
Moving parts! To reduce the risk of personal injury,
DO NOT touch the agitator when vacuum cleaner is
on. Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and
unplug from electrlcal outlet before servicing.
Use caution when operating near chlldren.
HOW TO START
,_ WARNING
Personal Injury and Product Damage
Hazard
ALWAYSturn off the vacuum cleaner
before unplugging.
The cord moves rapidly when
rewinding. Keep children away and
provide a clear path when rewinding the
cord to prevent personal injury.
DO NOTuseoutletsabove counters.
Damagefrom cord toitemsinsurrounding
area couldoccur.
Whenany abnormality/failure occurs,stop
usingthe productimmediatelyand discon-
nectthe power plug.
NOTE: To reduce the risk of electric shock,
this vacuum cleaner has a polarized plug;
one blade is wider than the other. This plug
will fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, con-
tact a qualified electrician to install the
proper outlet. Do not change the plug in
any way.
1. Pull cord out of ,z'_ _,_'2_ J
canister to
desired length.
The cord will not
rewind until the
cord rewind
button is pushed.
2. Plugthe polarized power cord into a 120
Volt outlet located near the floor.
To rewind: Turn off
and unplug the
vacuum cleaner.
Hold the plug
while rewinding to
prevent damage or
injury from the
moving cord. Push
cord rewind
button.
Cord Rewind
_Jllb WARNING
Personal Injury and Product Damage
Hazard
DO NOT run over power cord with
PowerMate. Personal injury or product
damage could result.
DO NOT pull plug from wall by
the power cord. If there is damage to
the cord or plug, personal injury or
property damage could result.
-10-
3. Lowerwand from upright positionby
pressingon the HANDLE RELEASEpedal.
Handle
4. Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the rear of
the PowerMate. The pile height setting
shows on the indicator.
Height
Adjust
5. Select a positionon
the handle three-way
On/Off switch.
@F>
Turnsvacuum cleaner
off.
O HARDFLOOR
Turns on the canister
motor only.
0 cA.P./-'i'-
Turnson both the
canister and the
PowerMate motors.
Headlight, dirt sensor
and agitator will come
on.
SUGGESTED PILEHEIGHT
SETTINGS
Attention: Refer to your carpet
manufacturers cleaning recommendations.
Some more delicate carpets may require
that they be vacuumed with the PowerMate
agitator turned off to prevent carpet
damage.
For best deep down cleaning, use the XLO
setting. However, you may need to raise the
height to make somejobs easier, such as
scatter rugs and some deep pile carpets,
and to prevent the vacuum cleaner from
shutting off. Suggested settings are:
HI - Shag, deep pile, super-soft,or
ultraplushcarpets, and scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - The preferred setting for many
carpets and also for bare floors.
,_ CAUTION
DO NOT leave the PowerMate running in
one spot for any length of time. Damage
to carpet may occur.
_CAUTION
Product Damage Hazard
Usecare if the PowerMate and wand is
left in the uprightpositionas it may tip
over easily. Property damage can occur if
tipped.
NOTE: The dirt sensor and wand light will
operate ONLY when the switch is in the
CARPET position.
-11-
VACUUMING TIPS
FOR BEST CLEANING RESULTS SUGGESTED SWEEPING PATTERN
• Use high power on the CONTROL
located on the handle. ,m
suctioncontrol _ ,_
• Keep the airflow passage open. Check
each assembly area in REMOVING
CLOGS (page 16) occasionally for clogs.
Turn off and unplug vacuum cleaner from
outlet before checking.
STAI RS
Personal Injury Hazard
Usecare if canister is placed on stairs. It
may fall, causing personal injury or
property damage.
SUCTION
_IL CAUTION
Product Damage Hazard
Do not pull on the hose to move the
canister from one stair to the next. When
finishedcleaning in one area usethe
handle grip on the canister to move the
vacuum cleaner to a new location for
further cleaning.
The stair grip
located on lower
body of the canister
will aid in
preventing the
canister from
slipping when used
on stairs.
NOTE: Be sure the stair grip is resting
securely on the stairs and stair grip has
engaged a step before using.
Grip
For best cleaning action, the PowerMate
shouldbe pushed straight away from you
and pulled straight back. At the end of
each pull stroke, the direction of the
PowerMate should be changed to point into
the next section to be cleaned. This pattern
should be continued across the carpet with
slow, gliding motions.
strokes do not
O,Eastr
cleaning.
EDGE CLEANER
Active brush edge
cleaners are on both
sidesof the
PowerMate. Guide
either side of the
PowerMate along
base-boards or next
to furnitureto help
removedirt trapped
at carpet edges.
POWERMATE STORAGE
The wand hasa "U" shaped storage hook
that slidesintothe "U" shaped sloton the
canister. The storage hook allows the
wands and PowerMate to be stored with the
canister to conserve storage space. The
canister must be stored on end for this
feature to be used.
Toattach the PowerMate, it must be in the
flat position. Use the handle release pedal
to place it in this position. The wand will
slip out of the slot as it is lifted up for use
and will slide into the slot as it is lowered
for storage.
Storage
-12-
Hook
ATTACHMENTS
ATTACHMENTS ON WAND
CAUTION
DO NOT attach or remove handle or
wands while vacuum cleaner is ON. This
could cause sparking and damage the
electrical contacts or electroniccontrols.
ATTACHMENTS ON HANDLE
NOTE: If the PowerMate is attached, turn
vacuum cleaner off before removing handle
from wand.
button and pull up on
handle. _ --
resan reease
2. Slide attachments
needed. See
ATTACHMENT USE
TABLE(page 14).
firmly on handle as _
Wand
Release_
Pet
PawerMa_e
Crevice
Toom
1. To remove wand from _
PowerMate, lock wand
in straight-up pos_
2. Presswand release pedal with foot and
pull the wand straight up and out of
PowerMate.
se
3. Putattachments on wand as needed. See
ATTACHMENT USE TABLE(page 14).
Wand
Release
Tool A / //
.o,oaso jj
Brush
Po,
Floor
Brush__
NOTE:
To remove Pet PowerMate, dusting brush,
and/or floor brush, press the wand release
button and slide off.
NOTE:
To remove Pet PowerMate, dusting brush,
and/or floor brush, press the tool release
button and slide off.
-13-
WAND (TELESCOPING)
CREVICE TOOL
The wand length is
adjustable and
requires no assembly.
To adjust, simply
push on the wand
length adjust button
and slide the upper
Wand
Length
Adjust
wand to the desired
height.
WAND LIGHT
This vacuum cleaner is equipped with a
light on the extension wand. The light can
be used to illuminate dimly lit locations.
The wand light will operate onl' when
the vacuum cleaner is
in CARPET setting. The
light will operate when
attached or not
attached to the
PowerMate.
Wand
Light--
Removethe crevice
tool by pulling from
flat end.
Toattach the crevice tool to the handle:
1. Place the
round end of
the crevice tool
onto the tab on
the handle as
shown.
2. Align the slot
on the flat end of
crevice tool with the
tab on the handle.
3. Pressthe crevice tool
onto the handle until
the crevice tool snaps
into place.
ATTACHMENT USE TABLE
CLEANING AREA
ATTACHMENT Furniture1 Cushions1 Drapes1 Stairs FI.... Floors/Rugs Walls
DustingBrush _) _ _
Crevice Tool
Floor Brush
PowerMate
(_ I/2 I/
Pet PowerMate3 _ _
1. Always clean attachments before using on fabrics.
2. 3-way On/Off switch should be in HARD FLOORposition.
3. Pet PowerMate attachment instructions are included with the product.
Between Bare Carpeted
-14-
,_ WARNING
Personal Injury Hazard
Always turn off and unplug the vacuum
cleaner before cleaning the agitator area
as agitator may suddenly restart. Failure
todo socan resultin personal injury.
OVERLOAD PROTECTOR
The PowerMate has built-in protection
against motor and belt damage shouldthe
agitator jam. If the agitator slows clown or
stops, the overload protector shuts off the
PowerMate. The canister motor will continue
to run.
OVERLOAD
PROTECTOR
RESET-
Tocorrect problem: Turn off and unplug
vacuum cleaner, remove obstruction, then
press OVERLOAD PROTECTOR RESET
button.
If the problem persists,have the vacuum
cleaner serviced by a Sears or other
qualified service agent.
ELECTRONIC SUCTION CONTROL
The electronic suction control allows you to
change the power of the vacuum cleaner
suction motor.
SUCTION Increase suction
CONTROL Increase for upholsteries
m_ Decrease suction
,_ Suction and carpets.
Decrease for draperies and
Suction lightweight rugs.
CHECK BAG INDICATOR
When the vacuum cleaner is running with
normal airflow, the light on the CHECK
BAG indicator is off. The light comes on
whenever the airflow becomes blocked.
If that occurs, check the disposable dust
bag, motor safety filter and other
possible clog locations shown in
REMOVING CLOGS (page 16).
Indicator
To correct problem: See "Check Bag
Indicator activates" in
TROUBLESHOOTING (page 24).
NOTE: The light may come on when using
certain attachments, due to reduced airflow
through attachment.
THERMAL PROTECTOR
This vacuum cleaner has a thermal
protector which automatically trips to
protect the vacuum cleaner from
overheating. If a clog prevents the normal
flow of air to the motor, the thermal
protector turns the motor off
automatically. This allows the motor to
cool in order to prevent possible damage
to the vacuum cleaner.
Tocorrect problem: Turn off and unplug
vacuum cleaner to allow the vacuum
cleaner to cool and the thermal protector
to reset. Check for and remove clogs, if
necessary. Also check and replace any
clogged filters. Wait approximately fifty
(50) minutes and plug the vacuum cleaner
in and turn back on to see if the motor
protector has reset.
If the problem persists,have the vacuum
cleaner serviced by a Sears or other
qualified service agent.
-15-
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