Kenmore 11652614310, 11622614310 Owner’s Manual
Use & Care Guide
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Kenmore
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Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
Sears Brands Management Corporation
Hoffrnan Estates,
60179 USA
www.kenmore.corn
www.sears.corn
www.krnar t.corn
Before Using Your New Vacuum Cleaner .............................................................................. 2
Packing List .......................................................................................................................... 2
Kenmore Vacuum Cleaner Warranty .................................................................................... 3
important Safety instructions ................................................................................................ 4
Parts and Features ............................................................................................................ 5-7
Assembly instructions ........................................................................................................ 8-9
Operating instructions ........................................................................................................ 10
Canister Care ...................................................................................................................... 16
PowerMate Care .................................................................................................................. 21
Troubleshooting ............................................................................................................ 24-25
Notes .................................................................................................................................. 26
Requesting Assistance Or Service .......................................................................... Back Cover
Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Line at 1-877-531-7321. You will need the complete model and serial numbers when
requesting information. Your vacuum cleaner's model and serial numbersare located on the
Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:
• Canister Vacuum Cleaner
• PowerMate ®
• Hose & Handle Assembly
• Pet PowerMate ®
• Telescoping Wand
Each of the above assemblies are shown in detail inside the repair parts list.
• Tool Caddy
• Crevice Tool
• Dusting Brush
• Use & Care Guide
• Repair Parts List
-2-
KENMORELIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance iswarranted against defects in
material or workmanship when it is correctly installed, operated and maintained
according to all supplied instructions.
WITH PROOF OF SALE, return a defective appliance to the retailer from which it was
purchased for free repair or replacement at option of seller.
This warranty applies for only 90 DAYS from the sale date if this appliance is ever used
for other than private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay
for:
1. Expendable items that can wear out from normal use, including but not limited to
filters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in
correct appliance installation, operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized
service agents, or to repair problems with house fuses, circuit breakers, house wiring,
and plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not performed by
Sears authorized service agents, including installation that was not in accord with
electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is
not correctly operated and maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust,
resulting from accident, alteration, abuse, misuse or usefor other than its intended
purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust,
caused by the use of detergents, cleaners, chemicals or utensils other than those
recommended in all instructionssupplied with the product.
8. Damage to or failure of parts or systemsresulting from unauthorized modifications
made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot
easily be determined to have the appropriate certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product
repair or replacement as provided herein. Implied warranties, including warranties of
merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law. Seller shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the duration of implied warranties
of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
-3-
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:
Your safety is important to us. To reduce the risk of fire, electrlcal shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety
precautions including the following:
Use your vacuum cleaner only as described
in this guide. Use only with Sears
recommended attachments.
Disconnect electrical supply before
servicing or cleaning out the brush area.
Failure to do socould result in brush
unexpectedly starting causing personal
injuryfrom moving parts.
Do not leave vacuum cleaner when plugged
in. Unplug from outlet when not in use and
before performing maintenance.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or near
children.
Do not use with a damaged cord or plug.
If vacuum cleaner is not working as it
should, has been dropped, damaged, left
outdoors, or dropped in water, return it to a
Sears Service Center.
Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce air flow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs,tables, etc. Keep on
floor.
Do not usevacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluid, perfumes, etc.), or usein
areas where they may be present. The
fumes from these substances can create a
fire hazard or explosion.
Do not pick up anything that isburning or
smoking, such as cigarettes, matches, or hot
ashes.
Do not usevacuum cleaner withoutdust cup
and/or filters in place.
Always empty the dust cup after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the dust cup, reduce airflow and can
cause the bag to burst. Failure to empty
the dust cup could cause permanent
damage to the vacuum cleaner.
Do not usethe vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner.
Do not operate the vacuum cleaner without
the exhaust filter or filter door in place.
The hose contains electrical wires. Do not
use when damaged, cut, or punctured.
Replace if cut or worn. Do not pick up
sharp objects.
Always turn off and unplug vacuum cleaner
before connecting or disconnecting either
hose, wand, Pet PowerMate, or PowerMate.
Hold plug when rewindingonto cord reel.
Do not allow plug to whip when rewinding.
Youare responsiblefor making sure that
your vacuum cleaner isnot used by anyone
unable to operate it properly.
SAVE THESEINSTRUCTIONS
Proper assembly and safe use ofyour vacuum cleaner are your responsibilities. Your vacuum
cleaner is intended for Householduse. Read this Use & Care Guide carefully for important
use and safety intormation. This guide contains satety statements under warning and
caution symbols.
-4-
It isimportant to know yourvacuum cleaner'sparts and features to ensure itsproper and safe
use. Review these before using your vacuum cleaner.
Handle & Hose
Attachments &
Cadd_
Telescoping
REPLACEMENT PARTS
PartNo. PartNo.
Item StymeNo. in USA in Canada
Belt CB-3 20-53013 20-40]]8
Headlight Bulb ..... 20-5248 20-40601
Exhaust Filter EF-9 20-53296 20-40195
Primary Filter ..... KC44KDMTZ000 _ KC44KDMTZ000 _
Available through Sears Service Centers.
-5-
TELESCOPING WAND & ATTACHMENTS
Handle Quick
Wand Length
Adjust
POWERMATE
Pile Height
Wand
Pet PowerMate
pic
-Handle Release
Pedal
Headlic
Belt Reset
Pedal
Furniture
Guard
Quick
Release Pedal
Belt
-6-
HANDLE & HOSE ASSEMBLY
3-Way On/Off Switch
Off/FIo_ /Carpet
CANISTER
Hose Swivel
Carrying
Cord Rewind
Filter
(Inside)
Dust Cup
Cord
Tray
Hose Port
HEPA Media
Exhaust Filter
(Inside)
-7-
Please pay special attention to these hazard alert boxes, and follow any instructions
given. WARNING statements alert you to such dangers as fire, electric shock, burns
and personal injury. CAUTION statements alert you to such dangers as personal
injury and/or property damage.
WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until
assembly iscomplete. Failure to do so
could result in electrical shock or injury.
Before assembling vacuum cleaner, check
the PACKING LiST (page 2). Use this list
to verify that you have received all the
components of your new Kenmore
vacuum cleaner.
POWE RMATE
Insert telescoping wand into PowerMate
until the wand button snaps into place. A
noticeable '"click" should be heard.
To remove: Press wand quick release
pedal and pull telescoping wand out of
PowerMate.
HANDLE
Insert handle into telescoping wand unfit
lock button snaps in place. Be sure hose is
not twisted.
To remove: Press handle quick release
button and pul! up on handle.
To store: Disconnect hose from
telescoping wand and canister to prevent
stress on hose during storage, Store hose
in a loosely coiled position so the hose
covering is not stressed,
Lock
Handle
Quick '_
Release
Button-
Wand Length
Adjust ButtonJ
-Telescoping
Wand
--Wand
Button
_/-Wand Quick
PowerMate® L_/_ Release Pedal
-8-
HOSE
ATTACHMENTS
Align the hose latch tab and notch in
canister hood and insert hose into
canister until it snaps in place.
Hose Latch
_ Notch
To remove:
Press hose latch
tab inward and
pull out on hose.
111
Hose
Latch
CADDY
Align the tab on the telescoping wand
with the slot in the caddy.
Instalt the crevice tool and dusting brush
into the caddy as shown.
Crevice
S usting
Brush
Crevice
Tool_
Brush
Press the caddy onto the telescoping
wand and snap the caddy into place.
Tab-\
Slot-
-9-
,CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and
unplug from electrical outlet before servicing.
Use caution when operating near children.
HOW TO START
2. Plug the polarized power cord into a 120
WARN|NG
Personal injury and Product Damage
Hazard
DO NOT place hands or feet under
the vacuum cleaner at any time.
DO NOT plug in if switch is in ON
position. Personal injury or property
damage could result.
Volt outlet located near the floor.
The cord moves rapidly when rewind-
ing. Keep children awayand provide a
clear path when rewinding the cord to
prevent personal injury.
DO NOT use outlets above counters.
Damage from cord to items in sur-
rounding area could occur.
When any abnormality/failure occurs,
stop using the product immediately
and disconnect the power plug.
1. Pull cord out of canister to desired length.
The cord will not rewind until the cord
rewind button is pushed.
NOTE: To reduce the risk of electric shock,
this vacuum cleaner hasa polarized plug;
one blade iswider than the other. This plug
will fit in a polarized outlet only one way. If
the plug does not fit fully inthe outlet, re-
verse the plug. If it still does not fit, contact
a qualified electrician to install the proper
outlet. Do not change the plug in any way.
To rewind: Unplug the vacuum cleaner. Hold
the plug while rewinding to prevent damage
or injury from the moving cord. Push cord
rewind button.
- 10-
3. Lower handle from upright position by
pressing on the handle release pedal.
Handle
5. Select a switch position on the handle.
OFF - turns off
both the canister
and the
PowerMate motors.
FLOOR - turns on
the canister motor
only.
CARPET - turns on
both the canister
and the
PowerMate motors.
4. Select a pile height setting by pressing
the small pedal on the rear of the
PowerMate. The pile height setting shows
on the indicator.
SUGGESTED PiLE HEIGHT
SETTINGS:
For best deep down cleaning, use the XLO
setting. However, you may need to raise the
height to make some lobs easier, such as
scatter rugs and some deep pile carpets,
and to prevent the vacuum cleaner from
shutting off. Suggested settings are:
HI - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - Most carpets and bare floors.
Attention: Refer to your carpet
manufacturers cleaning recommendations.
Some more delicate carpets may require
that they be vacuumed with the PowerMate
agitator turned off to prevent carpet
damage.
CAUTION
DO NOT leave the PowerMate running
in one spot in the upright position for
any length of time. Damage to carpet
may occur.
NOTE - When this
switch is in the
FLOOR position,
the headlight
DOES NOT
function since no
OFF
FLOOR
..CARPET
electricity flows to
the PowerMate.
TELESCOPING WAND
The telescoping wand length is adjustable
and requires no assembly. To adjust,
simply push down on the wand adjust
button and slide the upper portion of the
telescoping wand to the desired height.
NOTE: When adjusting the telescoping
wand length you may have to hold the
PowerMate with your hand or foot.
m
m
m
-- Keep Hand
AboveThis
Tab
m
m
-11 -
VACUUMING TiPS
_WARNING
Personal injury and Product Damage
Hazard
DO NOT run over power cord with
PowerMate. Personal injury or product
damage could result.
DO NOT pull plug from wall by
the power cord. if there is damage to
the cord or plug, personal injury or
property damage could result.
_lb CAUTION
Product Damage Hazard
Use care if the PowerMate and wand is
left in the upright position as it may tip
over easily. Property damage can occur if
tipped.
Suggested sweeping pattern.
For best cleaning action, the PowerMate
should be pushed straightaway from you
and pulled straight back. At the end of
each pull stroke, the direction of the
PowerMate should be changed to point into
the next sectionto be cleaned. This pattern
should be continued acrossthe carpet with
slow, gliding motions.
NOTE: Fast,
jerky strokes
do not provide
complete
cleaning.
WARNING
Personal injury Hazard
Use care if canister is placed on stairs. It
may fall, causing personal injury or
property damage.
CAUTION
Product Damage Hazard
Do not pull on the hose to move the
canister from one stair to the next. When
finished cleaning in one area use the
handle grip on the canister to move the
vacuum cleaner to a new location for
further cleaning.
Suction
Control
Carpeted stairs need to be vacuumed
regularly. For best cleaning results, fully
close the suction control.
For best cleaning results,keep the airflow
passage open. Check each assemblyarea
in REMOVING CLOGS(page 16)
occasionally for clogs. Turn off and unplug
vacuum cleaner from outlet before
checking.
The hose swivel
allows the hose to
turn without moving
the canister. This is
helpful for cleaning
in small areas.
Check hose for twisting before pulling
canister.
- 12 -
ATTACHMENTS
_CAUTION
DO NOT attach or remove handle or
telescoping wand while vacuum cleaner is
ON. This could cause sparking and
damage the electrical contacts.
ATTACHMENTS ON HANDLE
NOTE: If the
PowerMate is Lock
attached, turn off Button
and unplug Handle
vacuum cleaner Quick
before removing Release
handle from Button--
telescoping wand.
1. Press handle
quick release
button and pull up
on handle.
ATTACHMENTS ON
TELESCOPING WAND
1. To remove telescoping wand from
PowerMate, lock telescoping wand in
straight-up position.
2. Presswand quick release pedal with foot
and pull the telescoping wand straight up
and out of PowerMate.
_---_ Telescoping
/
/
2. Slide attachments firmly on handle as
needed. See ATTACHMENT USE TABLE
(page 14).
U Wand
m
_1/-Wand Quick
PowerM_Release Pedal
3. Put attachments on telescoping wand as
needed. See ATTACHMENT USE TABLE
(page 14).
- 13 -
ATTACHMENT USE TABLE
CLEANING AREA
ATTACHMENT Furnito_o 1 Cushions1 Drapes 1 Stairs R.... Roors/Rugs Wails
Crevice fool _ v' v' v'
brush _ v' v' v' v'Dusting
PowerMafe
Pet PowerMafe 3 _ v' v'
]. Always clean attachments before using on fabrics.
2. 3-way switch should be in FLOOR position.
3. Pet PowerMate attachment instructions are included with the product.
Between Bare Carpeted
PERFORMANCE FEATURES
MOTOR PROTECTOR
WARNING
Personal Injury Hazard
Always turn off and unplug the vacuum
cleaner before cleaning the agitator area
as agitator may suddenly restart. Failure
to do so can result in personal injury.
THERMAL PROTECTOR
This vacuum cleaner has a thermal
protector which automatically trips to
protect the vacuum cleaner from
overheating. If a clog prevents the normal
flow of air to the motor, the thermal
protector turns the motor off
automatically. This allows the motor to
cool in order to prevent possible damage
to the vacuum cleaner.
Tocorrect problem: Turn the vacuum
cleaner off and unplug the power cord
from the outlet to allow the vacuum
cleaner to coot and the thermal protector
to reset. Check for and remove clogs, if
necessary. Also check and replace any
dogged filters. Waif approximately fifty
(50) minutes and plug the vacuum
cleaner in and turn back on to see if the
motor protector has reset.
This vacuum cleaner
also has a motor
protector by-pass
valve which prevents
motor overheating
and damage. The
valve opens to
provide cooling air
when a clog prevents
normal air flow to the
vacuum cleaner suctionmotor. You will
notice a change of sound as air rushes
through the valve opening.
Tocorrect problem: Empty the dust cup and
clean the primary filter and pre-filter. Check
for and remove clogs, and empty dust cup if
necessary. See CLOG REMOVAL (page 16).
NOTE: Do not block motor protector.
NOTE: The motor protector may open when
using attachments or when cleaning new
carpet due to reduced airflow caused by
the attachments themselves or by new
carpet.
Motor
Protector
Dust
Cup
- 14-
BELT RESET
The PowerMate has built-in protection
against motor and belt damage should the
agitator jam. If the agitator slows down or
stops, the belt reset shuts off the
PowerMate. The canister motor will continue
tO run.
Bo..o.o, //fl
Rug Button_ _ L/
Tocorrect problem: Turn off and unplug
vacuum cleaner, remove obstruction, then
press BELT RESETbutton.
if the problem persists, have the vacuum
cleaner serviced by a Sears or other
qualified service agent.
EDGE CLEANER
Active brush edge cleaners are on both
sides of the PowerMate. Guide either side
of the PowerMate along base-boards or
next to furniture to help remove dirt trapped
at carpet edges.
SUCTION CONTROL
The suction control allows you to change the
vacuum suction for different fabrics and
carpet weights.
Opening the
control decreases
suction for
draperies and
lightweight rugs,
while closing the
control increases
suction for
upholsteries and
carpets.
Suction Suction
- 15 -
REMOVING CLOGS
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to
the dust cup throughthe airflow passages. The dust Cup lets the air pass through, while it
traps the dirt.
For best cleaning results,keep the
airflow passage open. Check the
starred areas occasionally for clogs.
Turnoff and unplug vacuum
cleaner from outlet before Tele,copic
checking.
PowerMate
Primary
TO CHECK FOR CLOGS:
Check dust cup and empty if full. See
EMPTYING DUST CUP (page 17).
Check pre-filter, primary filter and
exhaust filter and clean/replace if dirty.
See PRE-FILTERCLEANING (page 18),
PRIMARY FILTERCLEANING (page 19)
and EXHAUST FILTERCHANGING
(page 20).
Check PowerMate for any dirt or debris
in the belt path area or in the agitator
area. Carefully remove any string or
debris located on the agitator or end
caps. See "TO CLEAN AGITATOR" in
BELTCHANGING AND AGITATOR
CLEANING (page 21-22).
CLEANING EXTERIOR AND ATTACHMENTS
1.Turn off and unplug vacuum cleaner. DO
NOT drip water on vacuum cleaner.
2. To clean exterior, or to reduce static elec-
tricity and dust build-up, wipe outer surface
of vacuum cleaner and attachments. Use a
clean, soft cloth that has been dipped ina
solution of mild liquid detergent and water,
then wrung dry. Wipe dry after cleaning.
If the vacuum cleaner still has poor
suction, do the following:
Connect the hose to the canister and
turn vacuum cleaner on. Check the end
of the hose for suction. If there is good
suction on the hose handle, there is no
clog in the hose. If the suction is bad,
remove any dirt or debris in the hose
and handle.
2. Connect hose handle to wand. Check
the end of the wand for suction. If
there is good suction at the end of the
wand, there is no clog in the wand. If
the suction is bad, remove any dirt or
debris in the wand.
3. Check PowerMate swivel. Remove any
dirt or debris.
_CAUTION
Do not use attachments if they are wet.
Attachments used in dirty areas, such as
under a refrigerator, should not be used
on other surfaces until they are washed.
They could leave marks.
- 16 -
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