Kenmore 11651714111, 11621714111, 11621714110 Owner’s Manual
Use & Care Guide
Manual de Uso y Cuidado
I<enmor
}'16.2_X}4
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
Sears Brands Management Corporation
Hoffman Estates, IL 60179 USA
www.kenmore.com
www.sears.com
www.kmart.com
Before Using Your New
Vacuum Cleaner .................... 2
Packing List ..................... 2
Kenmore Vacuum Cleaner Warranty . . . 3
important Safety instructions .......... 4
Parts and Features ................ 5-7
Assembly instructions .............. 8-9
Operating instructions .............. 10
How to Start .................. 10-11
Vacuuming Tips ............... 12-13
Suggested Height Adjust Settings . .. 13
Attachments .................. 14-16
Attachment Use Table ............ 17
Attachment Storage ............... 18
Performance Features ............. 19
Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
Canister Care ..................... 20
Removing Clogs ................. 20
Cleaning Exterior and Attachments . 20
Dust BagChanging ............... 21
Motor Safety Filter Changing ...... 22
Hood and Tool Storage Cover
Installation ..................... 22
Exhaust Filter Changing ........... 23
PowerMate ®Care .................. 24
Belt Changing and Agitator
Cleaning .................... 24-25
Bulb Changing .................. 26
Dirt Sensor ..................... 27
Agitator Servicing ............... 28
Troubleshooting ................ 29-30
RequestingAssistance
Or Service ................ Back Cover
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Line at 1-877-531-7321. You will need the complete model and serial numbers when
requesting information. Your vacuum cleaner's model and serial numbers are located on the
Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE VACUUM CLEANER is packaged with the following parts and compo-
nents assembled separately in the carton:
Canister Vacuum Cleaner
PowerMate®
Hose & Handle Assembly
Floor Brush*
Crevice Tool**
Combination Brush
Each of the above assemblies are shown in detail inside the Repair Parts List.
*These items are found under the Tool Storage Cover.
**These items are found on the hose & handle assembly.
1 Pet Tool*
1 Pet PowerMate®
1 Telescoping Wand
1 Use & Care Guide
1 Repair Parts List
-2-
I(ENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in
material or workmanship when it is correctly installed, operated and maintained
according to all supplied instructions.
WITH PROOF OF SALE, return a defective appliance to the retailer from which it was
purchased for free repair or replacement at option of seller.
This warranty applies for only 90 DAYS from the sale date if this appliance is ever used
for other than private household purposes.
Thiswarranty covers ONLY defects in material and workmanship, and will NOT pay
for:
1. Expendable items that can wear out from normal use, including but not limited to
fiJters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in
correct appliance installation, operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized
service agents, or to repair problems with house fuses, circuit breakers, house wiring,
and plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not performed by
Sears authorized service agents, including installation that was not in accord with
electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is
not correctly operated and maintained according to aJl supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust,
resulting from accident, alteration, abuse, misuse or use for other than its intended
purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust,
caused by the use of detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systemsresulting from unauthorized modifications
made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot
easily be determined to have the appropriate certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product
repair or replacement as provided herein. Implied warranties, including warranties of
merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law. Seller shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the duration of implied warranties
of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
-3-
Read all instructionsin the manual before assembling or using your vacuum cleaner
WARNING
Your safety is important to us. To reduce the risk of fire, electrlcal shock, injury to persons or
damage when using your vacuum cleaner, follow basic safety precautions.
Use your vacuum cleaner only as described in
this manual. Use only with Sears
recommended attachments.
Disconnect electrical supply before servicing
or cleaning out brush area. Failure to do so
could result in electrical shock or brush
suddenly starting.
Do not leave vacuum cleaner when plugged
in. Unplug from outlet when not in use and
before servicing.
To reduce the risk of electrical shock - Do not
use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or near
children.
Do not use with damaged cord or plug. If
vacuum cleaner is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, return itto a Sears
Service Center.
Do not pull or carry by cord, use cord as a
handle, close door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord away
from heated surfaces.
Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep
free of dust, lint, hair and anything that may
reduce airflow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turnoffall controlsbefore unplugging.
Use extra care when cleaning on stairs. Do
not put on chairs, tables, etc. Keep on floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluids, perfumes, etc.), or use in
areas where they may be present. The fumes
from these substances can create a fire
hazard or explosion.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes.
Do not use vacuum cleaner without dust bag
and/or filters in place.
Always change the dust bag after vacuuming
carpet cleaners or freshener, powders and
fine dust. These products clog the bag, reduce
airflow and can cause the bag to burst.
Failure to change bag could cause permanent
damage to the vacuum cleaner.
Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner or dust bag.
Do not operate vacuum cleaner without the
exhaust filter or exhaust filter door in place.
The hose contains electrical wires. Do not use
when damaged, cut, or punctured. Replace if
cut or worn. Do not pick up sharp objects.
Always turn off and unplug the vacuum
cleaner before connecting or disconnecting
either hose, Handi-Mate Jr.® (if applicable),
or nozzle.
Hold plug when rewinding onto cord reel. Do
not allow plug to whip when rewinding.
You are responsible for making sure that your
vacuum cleaner is not used by anyone unable
to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your
vacuum cleaner is intended for Household use. Read this Owner's Manual carefully
for important use and safety information. This guide contains safety statements under
warning and caution symbols.
=4=
It is important to know your vacuum cleaner's parts and features to ensure its proper and
safe use. Review these before using your vacuum cleaner.
Handle &
Hose Assembly
Telescoping
PowerMote®
CERTiFiED
asthma & aJJer_
This vacuum is certified asthma & allergy friendly TM by the Asthma
and Allergy Foundation of America.
Use only AAFA approved replacement dust bags and exhaust filters to
maintain AAFA certification.
REPLACEMENT PARTS
Part No.
Item Style No. in USA
Belt CB-3 20-53013
Headlight Bulb .... 20-5248
Dust Bag (2-pack) Q 20-5329]
Dust Bag (6-pack) Q 20-53292
Exhaust Filter EF-] 20-53295
Motor Safety Filter CF-] 20-81002
-5-
Part No.
in Canada
20-40]]8
20-40601
20-50410
20-40324
20-40321
Scan to reorder bags or go
to kenrnore.com/reorderCQ
[]
CANISTER
Pet
Tool
Hood
Carry
Storage
Hook
=6=
HANDLE AND HOSE ASSEMBLY
TELESCOPING
WAND
Cregice
Tool
Combination
Brush
POWERMATE
PowerMate ._'_ 7 Height Adjust
Modet/Seriot._2'_,l mnd_cotor
(onBot_/_-_t__-'l, _.,_BeB ResetLight
_Wond Length
Adjust Button
Wand Light
Height _ "X: ___
Adjust Pedal j " _ Edge Cleaner
- BeB Reset (Not Shown)
Button
-7-
Please pay special attention to these hazard alert boxes, and follow any instruc-
tions given. WARNING statements alert you to such dangers as fire, electric
shock, burns and personal injury. CAUTION statements alert you to such dan-
gers as personal injury and/or property damage.
WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until
assembly is complete. Failure to do so
PET POWERMATE
1. Open the Pet PowerMate storage cover.
2. insert the Pet PowerMate and press down
until it clicks into place.
Before assembling vacuum cleaner, check
the PACi(ING LiST (page 2). Use this list
to verify that you have received and
identified all the components of your new
Kenmore vacuum cleaner.
POWERMATE
Align wand and insertonto PowerMate until
the wand locks into _lace.
3. Close the lid securely.
PowerMafe
HOSE TO CANISTER
Line up the hose latch tab and notch in
canister hood and insert hose into canister
until it snaps into place.
://-
CANISTER
1. Check to see that the dust bag is
properly installed. See DUST BAG
CHANGING (page 21) for instructions.
2. Check to see that the motor safety filter
isproperly installed. See MOTOR SAFETY
FILTERCHANGING (page 22) for
instructions.
To remove: Do not
open hood before
removing hose.
With hood closed,
depress hose latch
tab. Pull upward
on hose.
-8-
HANDLE ASSEMBLY
The combination brush can be stored on
the hose handle by placing on hose
handle before attaching wand. Slide the
combination brush firmly onto the handle.
:ombination
Brush
Insert wand into handle until lock button
snaps in place. Be sure hose is not
twisted.
To remove: Press wand release button
and pull up on handle.
To store: Disconnect hose from wand and
canister to prevent stresson hose during
storage. Store hose in a loosely coiled
position so the hose covering is not
stressed.
-9-
CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and
unplug from electrlcal outlet before servicing.
Use caution when operating near children.
HOW TO START
2. Plug the polarized power cord intoa 120
WARNING
Personal injury and Product Damage
Hazard
DO NOT plug in if switch is in ON
position. Personal injury or property
damage could result.
The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
When any abnormality/failure occurs,
stop using the product immediately and
disconnect the power plug.
Volt outlet located near the floor.
To rewind: Turn off
and unplug the
vacuum cleaner.
Hold the plug while
rewinding to
prevent damage or
injury from the
moving cord. Push
cord rewind button.
3. Lower wand from upright position by
pressing on the handle release pedal.
Handle _-_ L /- Height Adjust
Release._J
Pedal-x/_ _//_ Indicator
Rewind _
Button_,,_\_u_,x _ 1. Pull cord out of
NOTE: To reduce the risk of electric shock,
this vacuum cleaner has a polarized plug;
one blade is wider than the other. This plug
will fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install the
proper outlet. Do not change the plug in
any way.
canister to desired
length. The cord
will not rewind
until the cord
rewind button is
pushed.
4. Select a height adjust setting by pressing
the HEIGHT ADJUST pedal on the rear of
the PowerMate. The height adjust setting
shows on the indicator. See SUGGESTED
HEIGHT ADJUST SETTINGS (page 13).
Attention: Refer to your carpet
manufacturers cleaning recommendations.
Some more delicate carpets may require
that they be vacuumed with the PowerMate
agitator turned off to prevent carpet
damage.
-10-
5. Select a position on the handle three-
way On/Off switch.
CARPET - turns on
both the canister and
the PowerMate motors.
Headlight and agitator
will come on.
FLOOR - turns on the
canister motor only.
) CARPET
)FLOOR
OFF - Turns vacuum
cleaner off.
NOTE - When this switch is in the FLOOR
position the nozzle headlight DOES NOT
function since no electricity flows to the
PowerMate.
CAUTION
WAND (TELESCOPING)
The wand length
is adjustable and
requires no
assembly. To
adjush simply push
on the wand
adjust button and
slide the upper
wand to the
desired height.
Wand
Length
Adjust
Button_
DO NOT leave the PowerMate running in
one spot for any length of time. Damage
to carpet may occur.
ELECTRONIC SUCTION CONTROL
The electronic suction control allows you to
change the power of the vacuum cleaner
suction motor.
SUCTION Increase suction
CONTROL Increase for upholsteries
_ Suction and carpets.
_ Decrease for draperies and
Suction lightweight rugs.
Decrease suction
NOTE: When
adjusting the
wand length
you may have
to hold the
PowerMate with
your hand or
foot.
-11 -
VACUUMINGTiPS
SUGGESTED SWEEPING PATTERN
For best cleaning action, the PowerMate
should be pushed straight away from you
and pulled straight back. At the end of
each pull stroke, the direction of the
PowerMate should be changed to point into
the next section to be cleaned. This pattern
should be continued across the carpet or
floor with slow, gliding motions.
NOTE: Fast,
random strokes
do not provide
complete
cleaning.
CAUTION
Product Damage Hazard
Use care if the PowerMate and wand is
left in the upright position as it may tip
over easily. Property damage can occur if
tipped.
WARNING
Personal Injury and Product Damage
Hazard
POWERMATE STEERING
The nozzle swivel rotates left and right for
improved maneuvering in tight spaces and
around corners.
WAND UPRIGHT LOCKED
POSiTiON
When the wand is
returned to the
upright position,
the wand rotation
lock holds the
wand in place.
This prevents
rotation of wand
and hose handle
for better stability.
DO NOT run over power cord with
PowerMate. Personal injury or product
damage could result.
DO NOT pull plug from wall by
the power cord. If there is damage to
the cord or plug, personal injury or
property damage could result.
UNDER FURNITURE
To maximize the
reach of the
PowerMate under
furniture, turn the
handle to either
side and lower the
wand close to the
floor.
-12-
STAIRS
WARNING
Personal Injury Hazard
Use care if canister is placed on stairs. It
may fall, causing personal injury or
property damage.
_CAUTION
Product Damage Hazard
Do not pull on the hose to move the
canister from one stair to the next. When
finished cleaning in one area use the
handle grip on the canister to move the
vacuum cleaner to a new location for
further cleaning.
STAIR GRIP
The stair grip located on the caster will aid
in preventing the canister from slipping
when used on stairs. During normal
operation while the canister is in the
horizontal position, the caster wheel rotates
freely 360 _.
In order to prevent
the canister from
slipping on stairs,
the STAIR GRIP
feature
automatically locks
the caster wheel in
positionwhen the
canister is placed on
residential stairs.
EDGE CLEANER
Active brush edge
cleaners are on both
sides of the
PowerMate. Guide
either side of the
PowerMate along the
wall or next to
furniture to help
remove dirt trapped
at carpet edges.
HOSE SWIVEL
The 360 ° hose
swivel allows the
hose to turn without
moving the canister.
This is helpful for
cleaning in small
areas. Check hose
for twisting before
pulling canister.
NOTE: Be sure the canister is resting
securely on the stairs and the caster is in a
locked position before using.
SUGGESTED HEIGHT ADJUST SETTINGS
For best deep down cleaning, use the XLO
height adjust setting. However, you may
need to raise the height to make some jobs
easier, such as scatter rugs and some deep
pile carpets, and to prevent the vacuum
cleaner from shutting off.
Suggested settings are:
HI = Shag, deep pile, or scatter rugs.
MED = Medium to deep pile.
LO = Low to medium pile.
XLO = Most carpets and bare floors.
=13=
ATTACHMENTS
CAUTION
DO NOT attach or remove handle or
wands while vacuum cleaner is ON. This
could cause sparking and damage the
electrical contacts or electronic controls.
ATTACHMENTS ON HANDLE
PowerMate is
attached, turn
vacuum cleaner
NOTE: if the _k _'_ll_'///_._ZW
off before and
removing handle Remease
1. Presswand
release button
from wand. __
and pull up on
handle.
2. Slide attachments firmly on handle as
needed. See ATTACHMENT USE TABLE
(page ]7).
:ornbination
Brush
Floor
Brush
Pet PowerMate
NOTE:
To remove combination brush, pressthe
brush release button and slide off.
Brash
NOTE:
To remove floor brush and/or Pet
PowerMate, pressthe wand release button
and slide off.
Crevice
Tool
Wand
Pet Tool
Wand
-14-
ATTACHMENTS ON WAND
1.To remove
wand from
PowerMate,
lock wand in
straight-up
position.
Floor
Brush
2. Presswand quick release pedal with foot
and pull the wand straight up and out of
PowerMate.
' /
3. Put attachments on wand as needed. See
ATTACHMENT USETABLE(page 17).
Combination
Brash
Pet PowerMate
NOTE:
To remove combination brush, press the
brush release button and slide off.
Brush
Release
NOTE:
Toremove floor brush and//or Pet
PowerMate, pressthe tool release button
and slide off.
Tool AJ
Release-_../_
Tool
Crevice
Tool
Pet Tool
-15-
COMBINATION BRUSH
The combination brush uses two tools, the
dusting brush and the pet tool. Each is for
use on various surfaces. See ATTACHMENT
USETABLE (page 17).
Toremove dusting
brush or pet tool,
release by
pressing tab and
lifting off the
holder.
Tob
Toolj _ _v
,J
When stored, the brush shield can be slid
over the brush.
- Dvsfing ....
Brush "/rloiaer
To attach,insert
tab on holder
into slot on
dusting brush or
pet tool and
press until tab
snaps into place.
CREVICE TOOL
To attach the crevice tool to the handle:
1. Place the
round end of
the crevice tool
onto the tab on
the handle as
shown.
2. Align the slot on the flat end of crevice
tool with the tab on the handle.
3. Press the crevice tool onto the handle
until the crevice tool snaps into place.
-16-
ATTACHMENT USE TABLE
CLEANING AREA
Between Bare Carpeted
ATTACHMENT Farnlturo ] Cushions ] Drapes ] Stairs FI.... Floors/Rugs Walls
Dusting Brush (_ _ _
Pet Tool 2 (_ _
Crevice Tool _ _
Floor Brush _ _ _
PowerMate _ _ 3
Pet PowerMate 4 _ _ _
1. Always clean attachments before using on fabrics.
2. Use the pet tool to remove pet hair from delicate surfaces, suchas upholstery and
drapes. DO NOT use on a pet.
3. 3-way On//Off switch should be in FLOOR position.
4. PetPowerMate attachment instructionsare included with the product.
-17-
ATTACHMENTSTORAGE
PetPowerMate
This canister is equipped with an on-board
storage area for a Pet PowerMate
attachment.
To Store:
1. Open the Pet PowerMate storage cover.
2. Insert the Pet PowerMate and press down
until it clicks into place.
3. Close the lid securely.
j Storage
Pet
To Remove:
1. Open the storage cover.
2. Remove Pet PowerMate from the storage
area.
3. Use as needed. See ATTACHMENTS
(page 14-16) and ATTACHMENT USE TABLE
(page 17).
Cover
Roor Brush & Pet Tool
Thiscanisterisequippedwith anon-board
storage area for attachments.
To Store:
1. Open the tool storage cover.
2. Insert the tool and press down until it
clicks into place.
3. Close the lid securely.
Cover
ToRemove:
1.Open the storage cover.
2. Remove attachment from the storage
area.
3. Use as needed. See ATTACHMENTS
(page 14-16) and ATTACHMENT USE TABLE
(page 17).
-18-
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