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Use & Care Guide
Manual de Usoy Cuidado
Kenmore_
Vacuum Cleaner
Aspiradora
Moctel/Mode_o:
116.2_514
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST,M-F
(U.S.A. and Canada)
Sears Brands Management Corporation
H0ffman Estates, IL 60179 USA
www.kenmore.com
vcww.sears.com
vrww.kmart.¢om
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Before Using Your New
Vacuum Cleaner .................... 2
Packing List ..................... 2
Vacuum Cleaner Help Line ........... 3
Kenmore Vacuum Cleaner Warranty ... 3
Important Safety Instructions .......... 4
Parts and Features ................ 5-7
Assembly Instructions .............. 8-9
Operating Instructions .............. 10
How to Start .................. 10-11
Vacuuming Tips ............... 12-13
Suggested Pile Height Settings ...... 13
Attachments .................. 14-16
Attachment Use Table ............ 16
Attachment Storage .............. 17
Performance Features ............. 18
Canister Care ..................... I9
Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call your nearest Sears
store. You will need the complete model and serial numbers vchen requesting information.
Your vacuum cleaner's model and serial numbers are located on the Model and Serial
Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Removing Clogs ................. 19
Cleaning Exterior and Attachments .. 19
Bag Changing .................. 20
Motor Safety Filter Cleaning ....... 21
Exhaust Filter Changing ........... 22
PowerMate ®Care .................. 23
Belt Changing and Agitator
Cleaning .................... 23-24
Bulb Changing .................. 25
Agitator Servicing ............... 25
Troubleshooting ................ 26-27
Requesting Assistance
Or Service ................ Back Cover
Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LIST j
Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton=
1 Canister Vacuum Cleaner t Pet Tool*
1 PowerMate® 1 Pet PowerMate®
1 Hose &Handle Assembly 1 Upper Wand
1 Floor Brush* t Lower Wand
1 Crevice Tool** t Use & Care Guide
t Combination Brush 1 Repair Parts List
Each of the above assemblies are shown in detail inside the Repair Parts List.
*These items are found under the Tool Cover.
**These items are found on the hose & handle assembly.
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I(ENMORELIMITEDWARRANTY
FORONEYEARfrom the date of sale this appliance is warranted against defects in
material or workmanship when it is correctly installed, operated and maintained
according to all supplied instructions.
WITH PROOF OF SALE,returna defective appliance to the retailer from which itwas
purchasedfor free repair or replacement at option of seller.
This warranty applies for only 90 DAYS from the sale date if this appliance is ever used
for other than private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay
for:
1. Expendable items that can wear out from normal use, including but not ]trotted to
filters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in
correct appliance installation, operation and maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized
service agents, or to repair problems with house fuses, circuit breakers, house wiring,
and plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not performed by
Sears authorized service agents, including installation that was not in accord with
electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, incIuding discoloration or surface rust, if it is
not correctly operated and maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust,
resulting from accident, alteration, abuse, misuse or use for other than its intended
purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust,
caused by the use of detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modifications
made to this appliance.
9. Service to an appliance if the model and serial plate is missing, attered, or cannot
easily be determined to have the appropriate certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product
repair or replacement as provided herein. Implied warranties, including warranties of
merchantability or fitness for a particular purpose, are fimited to one year or the
shortest period allowed by law. Seller shal] not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the duration of implied warranties
of merchantability or fitness, so these exclusions or limitations may not appIy to you.
This warranty applies only while this appliance is used in the United States.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state
to state.
5ears Brands Management Corporation, Hoffman Estates, IL 60179
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Read all instructions in this guide before assembling or using your vacuum cleaner.
ii
LWARNING:
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety
precautions including the following:
Use "tour vacuum cleaner only as described
in this guide. Use only with Sears
recommended attachments.
Disconnect electrical supply before
servicing or cleaning out the brush area.
Failure to do so could result in the electrical
shock or brush suddenly starting.
Do not leave vacuum cleaner when plugged
in. Unplug from outlet when not in use and
before performing servicing.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be used as a toy. CFose
attention is necessary when used by or near
children.
Do not use with a damaged cord or plug.
if vacuum cleaner is not working as it
shou)d, has been dropped, damaged, left
outdoors, or dropped in water, return it to a
Sears Service Center.
Do not pull or carry by cord, usecord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce air flow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use ex,ra care when cleaning on stairs.
Do not put onchairs, tables, etc. Keep on
floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluid, perfumes, etc.), or use in
areas where they may be present. The
fumes from these substances can create a
fire hazard or explosion.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes.
Do not use vacuum cieaner without dust
bag and/or filters in ptace.
Always change the dust bag after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to chage the bag could cause
permanent damage to the vacuum cleaner.
Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
c_eaner.
Do not operature the vacuum cleaner
without the exhaust filter or filter door in
place.
The hose contains electrical wires. Do not
usewhen damaged, cut, or punctured.
Replace if cut or worn. Do not pick up
sharp objects.
Always turn off and unplug before
connecting or disconnecting either hose,
wand, Pet PowerMate ®,or nozzle.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
SAVE THESEINSTRUCTIONS
Proper assembly and safe useof your vacuum cleaner are your responsibilities. Your vacuum
cleaner is intended for Household use. Read this Use & Care Guide carefully for important
useand safety information. Thisguide contains safety statements under warning and
caution symbols.
lllllH HI IHH HI IHI II I
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|t is _mportant to know your vacuum cleaner's parts and features to ensure its proper and
safe use. Review these before using your vacuum cleaner.
Handle &
Hose Assembly
ConTster
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Replacment Parts
Object StyleNo.
Belt CB-3
Headlight BuJb..... -....
Dust Bag - Standard C
Dust Bag - HEPAMedia Q
Exhaust Filter EF-1
Motor Safety Filter CF-1
PowerMate & Wands
PartNo.
inUSA
20-5218
20-5248
20-50558
20-53291
20-86889
.....20-86883
Upper
PartNo,
in Canada
20-40118
20-40601
20-50403
20-50410
20-40324
20-40321
--Lower
Wand
Furniture
Handle
Release
Pile
Height Pedal
PowerMate Model!Serial /
Number (On Boffom)-.,- /
Belt
Headlight
and Lens
Wand Quick
Release Pedal
Edge Cleaner
(Not Shown)
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HANDLE & HOSE ASSEMBLY
CANISTER
Pet
Tool Floor
Brush
Electronic 3et
Suction
Pet PowerMate ®
Storage Cover
(Pet PowerMate ®
(Attachment
storage inslde)--_.\._
3*W_y" On/Off Switch
.rev_ce
Toot
Combination
Brush
Hose Swivel
Cord Rewind
Button
PowerMate ®
Filter Covex_
(Exhaust Filter inside)
'ower Cord
Motor Safety Filter
Canister
Hood
Carry Handle
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Please pay special attention to these hazard alert boxes, and follow any
instructions given. WARNING statements alert you to such dangers as fire,
electric shock, burns and personal inJury. CAUTION statements alert you to such
dangers as personal injury and/or property damage.
iiii1,1i
j wA..I.G
IElectrical Shock Hazard
JDO NOT plug into electrical supply until
Jassembly is complete. Failure to do so
Jcouid result in electrical shock or injury.
Before assembling vacuum cleaner, check
the PACKING LIST (page 2). Use this list
to verify that you have received and
identified all the components of your new
Kenmore vacuum cleaner.
Insert wand onto
PowerMate until the
POWERMATE
wand locks into place.
CANISTER
1. Open the canister hood.
2. Check to see that the dust bag is
properly installed. See BAG CHANGING
(page 20) for instructions.
3. Check to see that the motor safety filter
is properly installed. See MOTOR SAFETY
FILTER CLEANING (page 21) for
instructions.
HOOD AND TOOL STORAGE
COVER
It isnormal for the canister hood and tool
storage cover to come off when opened
further than needed. Line up the hinge slots,
insert the hinges into the slots, and close
the hood and tool storage cover to
reinstall.
Never open canister hood with the tool
storage cover open. Thiswill help to
IAcAuT,o. J
prevent damage from occurring to the
canister hood and/or tool storage cover.
HOSE
Line up the hose latch tab and notch in
canister hood and insert hose into canister
until it snaps into place.
=///
To remove: Do not open hood before
removing hose. With hood closed, depress
hose latch tab. Pull upward on hose.
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WANDS
HANDLE
1. Insert upper
wand into lower
wand until lock
button snaps in
place.
To remove:
Presswand lock
button and pull
wands apart.
_F the PowerMate ® cordRaised into the plug holder
t_/ Area as shown. DO NOT
[ _ll(_) plug must be towards
i
1
2. insert the plug of
Raised area of the
hand.
3. Secure the cord
into the cord holder
on the back of the
wand.
-- Upper
Wand
t Lock
Button
Holder
Wand
Insert wand into handleuntillock button
snapsin place. Besure hoseis notlwisted.
Toremove:Presshandle quickrelease
button and pull up onhandle.
The combination brush can be stored on
the hose handle by placing on hose handle
before attaching wand.
To store: Disconnect hose from wand and
canister to prevent stress on hose during
storage. Store hose in a loosely coiled
position so the hose covering is not
stressed.
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,Hill II
CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and
unplug from electrical outlet before servicing.
Use caution when operating near children.
IIIIIII I
HOW TO
,,1111ii i
,_ WARNING
Personal Injury and Product Damage
Hazard
DO NOT plug in if switch is in ON
position. Personal injury or property
damage could result.
The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
When any abnormality/failure occurs,
stop using the product immediately and
disconnect the power plug.
Card /_ 1. Pull cord out of
Rewind i_"e_ canister to desired
will not rewind
until the cord
rewind button is
pushed.
NOTE: To reduce the risk of electric shock,
this vacuum cleaner has a polarized plug;
one blade is wider than the other. This plug
will fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet,
reverse the plug. If it still does not f_t,
contact a qualified electrician to install the
proper outlet. Do not change the plug in
any way.
2. Plug the polarized power cord into a 120
Volt outlet located near the floor.
To rewind: Turn off
and unplug the
vacuum cleaner.
Hold the plug while
rewinding to
prevent damage or
injury from the
moving cord. Push
cord rewind button.
3. Lower wand from upright position by
pressing on the handle release pedal.
Handle
Release
Pile
Height Pedal
4. Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the rear of
the PowerMate. The pffe height setting
shows on the indicator. See SUGGESTED
PILE HEIGHT SETTINGS (page 13).
Attention: Refer to your carpet
manufacturers cleaning recommendations.
Some more delicate carpets may require
that they be vacuumed with the PowerMate
agitator turned off to prevent carpet
damage.
Height
Indicator
J
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5. Select.a position on the handle three-
way On/Off switch.
CARPET - turns on
both the canister and
O0,RtET
the PowerMate motors.
Headlight and agitator
will come on.
FLOOR - turns on the
canister motor only.
OFF - Turnsvacuum
cleaner off.
NOTE - When this switch isin the FLOOR
position the nozzle headlight DOES NOT
function since no electricity flows to the
PowerMate.
_Ib CAUTION
DO NOT leave the PowerMate running in
one spotfor any length of time. Damage
to carpet may occur.
ELECTRONICSUCTION CONTROL
The electronic suction control allows you to
change the power of the vacuum cleaner
suction motor.
HIGH increases
Increase suction for
-- carpets.
,_1_ Suction upholsteries and
_jr Decrease LOW POWER
Suction decreases suction
for draperies and
lightweight rugs.
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I
VACUUMING TIPS
I
SUGGESTEDSWEEPING PATTERN
For best cleaning action, the PowerMate
should be pushed straight away from you
and pulled straight back. At the end of
each pulJstroke, the direction of the
PowerMate should be changed to point into
the next section to be cleaned. This pattern
should be continued across the carpet or
floor with slow, gliding motions.
NOTE: Fast,
random strokes
do not provide
complete
cleaning.
_k CAUTION
Product Damage Hazard
Use care if the PowerMate and wand is
left inthe upright position as it may tip
over easily. Property damage can occur if
tipped.
_Jl, WARNING
Personal Injury and Product Damage
Hazard
DO NOT run overpowercordwith
PowerMate. Personalinjuryor product
damage couldresult.
DO NOT pull plug from wall by
the power cord. If there is damage to
the cord or plug, personal injury or
property damage could result.
STAIRS
IH IIIIIIIIIIIIIIIIIIIIIIIIIIIIIII
Personal Injury Hazard
lUse care if canister is placed on stairs, it
lmay fall, causing personal injury or
Iproperty damage. .....
CAUTION
Product Damage Hazard
Do not pull on the hoseto move the
canister from one stair to the next. When
finished cleaning in one area use the
handle grip on the canister to move the
vacuum cleaner to a new location for
further cleaning.
STAIRGRIP
The stair grip located on the caster will aid
in preventing the canister from slipping
when used on stairs. During normal
operation whlIe the canister is in the
horizontal position, the caster whee[ rotates
freely 360 _.
In order to prevent
the canister from
slipping on stairs,
the STAIR GRIP
feature
automatically locks
the caster wheel in
position when the
canister is placed on
residential stairs,
NOTE: Be sure the canister is resting
securely on the stairs and the caster is ina
locked position before using.
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EDGECLEANER
Active brush edge
cleaners are on both
sides of the
PowerMate. Guide
either side of the
PowerMate along the
wall or next to
furniture to help
remove dirt trapped
at carpet edges.
HOSESWIVEL
The 360 ° hose swivel
allows the hose to turn
without moving the
canister. Thisis helpful
for cleaning in small
areas. Check hose for
twisting before pulling
canister.
J SUGGESTEDPILEHEIGHT SETTINGS I
For best deep down cleaning, use the XLO
setting. However, you may need to raise the
height to make somejobs easier, such as
scatter rugs and some deep pile carpets,
and to prevent the vacuum cleaner from
shutting off. Suggested settings are:
H! - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - Most carpets and bare floors.
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ATTACHMENTS J
_k CAUTION
i
DO NOT affach or remove handle or
wands while vacuum cleaner is ON. This
could cause sparking and damage the
electrical contacts or electronic controls.
ATTACHMENTS ON HANDLE
NOTE: if the
PowerMate is
attaehedt turn
vacuum cleaner
off before
removing handle
from wand.
1. Press wand _, _i_
release button
andpui[ up on
handle
,,,,1111,Ill I II III I
Release
Floor
Brush
Pet PowerMate
2. Slide attachments firmly on handle as
needed. See ATTACHMENT USETABLE
(page 16)_
Pet Tool
NOTE:
To remove combination brush, press the
brush release button and slide off.
Brush
Release
NOTE:
To remove floor brush and!or Pet
PowerMate0 press the wand release button
and slide off.
Wand
Release --_\_
Wand
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ATTACHMENTSON WAND
1. To
remove
wand from
PowerMate,
lock wand
in straight-
up position.
2. Press wand quick release pedal with foot
and pull the wand straight up and out of
PowerMate.
Quick
Release
Wand
<
3. Put attachments on wand as needed. See
ATTACHMENT USE TABLE (page ]6),
NOTE:
To remove combination brush,press the tooJ
release button and slide off,
NOTE:
To remove floor brush and!or Pet
PowerMate, press the tool release button
and slide off,
Brush
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COMBINATION BRUSH
The combination brush uses two tools, the
dusting brush and the pet tool. Each is for
use on various surfaces. See ATTACHMENT
USE TABLE (page 16).
To remove dusting
brush or pet tool,
release by
pressing tab and
lifting off the
holder,
CREVICE TOOL
Attach the crevice tool to the handle
storage locations as shown.
T=h-_
Toattach, insert
tab on holder
intosloton
dustingbrushor
pet tool and
pressuntiltab
snapsinto place.
I ATTACHMENT USETABLE I
CLEANING AREA
ATTACHMENT eu_ait_,e1 CushionsI Drapes! Stairs FJoo,s Floors/Rugs Walls
ComblnaffonBrush _ Ve It t,_
PetToo[2 (_ V' V'
CreviceTool V_ _V'
FloorBrush _ iv, _,
PowerMate _ V' 3
PetPowerMaee4 _ V' V'
1. Always cleon attachments before using on fabrics.
2. Use the pet tool to remove pet hair from deffcate surfaces, such as upholstery and
drapes. DO NOT use on a pet.
3. 3-way On/Off switch should be in FLOOR position.
,4. Some Models: Pet PowerMate attachment instructions are included with the products.
BetWeen Bare CarpeJed
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Pet PowerMate
ATTACHMENT STORAGE
Floor Brush& Pet Tool
This canister is equipped with an on-board
storage area for a Pet PowerMate
attachment.
To Store:
1. Open the Pet PowerMate storage cover.
2. Insert the Pet PowerMate and press down
until it clicks into place.
3. Close the lid securely.
Pet PowerMate
Cover
To Remove:
1. Open the storage cover.
2. Remove Pet PowerMate from the storage
area.
3. Use as needed. See ATTACHMENTS
(page 14-t5) and ATTACHMENT USE TABLE
(page 16).
This canister is equipped with an on-board
storage area for attachments.
To Store:
1. Open the tool storage cover.
2. insert the tool and press down until it
clicks into place.
3. Close the lid securely.
_ CoverSt°ra!
To Remove:
1.Open the storage cover.
2. Remove attachment from the storage
area.
3. Use as needed. See ATTACHMENTS
(page 14-15) and ATTACHMENT USE TABLE
(page 16).
_7