Owner's Manual
Vacuum Cleaner
Model 116.21312
CAUTION:
Read and follow all
safety and operating
instructions before first
use of this product,,
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S,A.
www,sears,com
PART NO. C01ZBFJOOUOO-8191532 Printed in UoSA
: i ::
Before Using Your NewVacuum ....... 2
Kenmore Vacuum Cleaner Warranty .. 2
Important Safety Instructions ......... 3
Parts and Features ................. 4-5
Assembly ......................... 6-7
Use ................................ 8
How to Start ........................ 8
Vacuuming Tips ...................... 9
Suggested Pile Height Settings ......... 9
Attachments ......................... 10
Attachment Use Chart ................. t0
Performance Features .............. 11
Canister Care ................... 12
Bag Changing ......................... 12
Cleaning Exterior and Attachments ...... 13
Motor Safety Filter Changing .......... 13
Exhaust Filter Changing .............. t4
Power-Mate TM Care ................... 15
LightBulb Changing ................. t5
Belt Changing and Brush Cleaning , 15-16
Brush Servicing ................. 17
Brush Assembly ................... t7
Troubleshooting .................. t8
Requesting Assistance Or Service .19
How Your Vacuum Works .............. 12
Please read this guide, tt will help you assemble and operate your new Kenmore vacuum in
the safest and most effective way.
For more information about the care and operation, call your nearest Sears store. You will
need the complete model and serial numbers when requesting information. Your vacuum's
model and serial numbers are located on the Model and Serial Number Plate°
Use the space below to record the model number and serial number of your new Kenmore
vacuum.,
Model No,.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
FULL. ONE-YEAR WARRANTY
When used for private household purposes, if within one year from the dale of purchase, this
vacuum cleaner fails due to a defect in material or workmanship, RETURN ITTO THE NEAR-
EST SEARS SERVICE CENTER/DEPARTMENT IN THE UNITED STATES, and Sears will
repair it free of charge.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state_
SEARS, ROEBUCK AND CO., D!817WA, Hoffman Estates, IL 60179
WARNING
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety precau-
tions including the following:
Read this manual before assembling or
using your vacuum cleaner.
Use your cleaner only as described in this
manual Use only with Sears recommended
attachments.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Disconnect electrical supply before servic-
ing or cleaning out brush area. Failure to do
so could result in electrical shock or brush
suddenly starting
Always turn cleaner off before connecting or
disconnecting the hose or POWER-MATF M,
Always turn cleaner off before unplugging..
Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.
Do not use with damaged cord or plug.. If
cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped
into water, return it to a Sears Service
Centre/Department..
Do not pull or carry by cord, use cord as a
handle, close door on cord, or pull cord
around sharp edges or corners. Do not run
cleaner over cord. Keep cord away from
heated surfaces.
Do not leave cleaner when plugged in.
Unplug from outlet when not in use and
before servicing°
Do not allow to be used as a toy. Close
attention is necessary when used by or near
children,
Do not handle plug or cleaner with wet
hands.
Do not put any objects into openings°
Do not operate the cleaner with a punctured
hose, The hose contains electrical wires.
Replace if cut or worn. Avoid picking up
sharp objects.
Do not use with any opening blocked; keep
free of dust, lint, hair and anything that may
reduce air flow.
Keep hair, Ioose clothing, fingers, and al_
parts of body away from openings and mov-
ing parts.
Do not use cleaner without dust bag and/or
filters in place,
Always change the dust bag after vacuum-
ing carpet cleaners or freshener, powders
and fine dust These products clog the bag,
reduce airflow and can cause the bag to
burst, Failure to change bag could cause
permanent damage to the cleaner..
Do not use the cleaner to pick up sharp hard
objects, small toys, pins, paper clips, etc.
They may damage the cleaner or dust bag.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes.
Do not use cleaner to pick up flammable or
combustible liquids (gasoline, cleaning fluids,
perfumes, etc ), or use in areas where they
may be present. The fumes from these sub-
stances can create a fire hazard or explo-
sion_
Use extra care when cleaning on stairs, Do
not put on chairs, tables, etc. Keep on floor°
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
Do not operate without exhaust filter or
exhaust filter cover installed.
TH
Proper assembly and safe use of your vacuum cleaner are your responsibilities_ Your cleaner
is intended only for household use.,Read this Owner's Manual carefully for important use and
safety information_ This guide contains safety statements under warning and caution symbols
Please pay special attention to these boxes and follow any instructions given, WARNING
statements alert you to such dangers as fire, electrical shock, burns and personal injury CAU-
TION statements alert you to such dangers as personal injury andlor property damage,.
INSTRUCTIONS
Itis importantto knowyourvacuumcleaner'spartsandfeaturestoassureitsproperandsafe
use,Reviewthesebeforeusingyourcleaner_
Item PartNo. PartNo.
InU,S. In Canada
HeadlightBulb 20-5240 596181
Belt 20-5285 40110
Wand Swivel
(Some Models) --
Cord HoMer
(Underneath)
Belt
-_,-- ord and
, Handle
Cord and
Cord Holder
Upper
Wand
POWERoMA TE TM
Power Cord
_-- Upper
FULL LIGHT
POVVER..MATETM
Plug
Holder
Quick
Release
(Some
Models)
Wand
(Some Models)
HALF LIGHT
POWER-MATETM
Belt POWERoMA TE TM
(Underneath) Model/Serial Numbers
(On Bottom)
Light Cover /
Wand Quick (Some Models) Handle
Release Pedal Release
Headlight and Lens
POWER-MATE TM
Model/Serial
Numbers
(On Bottom)
Handle
Release
Pedal
Pile Height Pedal
(Some Models)
Pedal
Pile Height Indicator
(Some Models)
Overload Protector
Pile Height Pedal
(Some Models)
Edge Cleaner (Not Shown)
Overload Protector
(Reset Button)
Pile Height Indicator
(Some Models)
Headlight and Lens
(Some Models)
Light Cover
(Some Models)
Edge Cleaner
(Not Shown)
(Reset Button)
HOSE
ATTACHMENTS
3.Way On/Off Switch
Off/Bare Floor/Carpet
(Some Models)
Speed
(Some
Models) . _
Control __
Suction
Control
Handle
Hose Swivel
PO WER-MATE TM Jr.
(Some Models)
Crevice
Tool
Combination
Brush
Floor
Brush
HANDI-MATE TM Jr.
(Some Models)
NOTE: All models have one set of
attachments in the canister, Some
models have an additional set,
which can be kept in the accessory
bag for garage use.
CANISTER
Performance
Indicator
(Some Models)
Hood
Release
Attachment
Canister
Bag Holder
Storage
Cover
On/Off
Switch
Dust Bag
Exhaust Filter Cover
(Exhaust Filter Inside)
Power
Cord
Motor Safety Filter
(Behind Dust Bag)
Before assembling your vacuum cleaner, be
sure you have all parts shown in PARTS
AND FEATURES°
Electrical Shock Hazard
DO NOT plug into electrical supply
until assembly is complete. Failure
to do so could result in electrical
shock or injury,
Slide wands
together until B.
wand button
snaps into place.
Turn wand button ._
to the slotted
area of the wand '==
Handle
Handle
Button
The swivel allows
you to turn the
swivel. Wand _
handle to the left
Swivel
Cord
Holder /
side to reach far-
ther under low
furniture.,
POWERoMATE TM
1_ Insert wands into POWER-MATE TM untii
the wand buttons snaps into place,
2, Connect
POWER-MA.TE TM
Raised
Area
plug and cord as
shown. DO NOT
force. Raised area
of plug must be
toward hand,
3. Secure cord into
cord holder on
wand swivel
POWER-
MATE TM
Wand
Swivel
Wand
Wand Quick
Release Pedal
_-__ Swivel
To remove: Disconnect cord and step on
wand release pedal, then pull up on wands.
CANISTER
1. Open the canister hood_
2, Check to see that the dust bag is proper-
ly installed See BAG CHANGING for
instructions.
3. Check to see that the motor safety filter is
properly installed, See MOTOR SAFETY
FILTER CLEANING for instructions,
HOOD
it is normal for the canister hood to come off
when opened further than needed. Line up
the hinges, insert them, and close the hood
to replace it.
Handle
Handle
Button
Handle
Quick
Release
(Some
2. Insert
handle into
wand until
lock button
snaps in
place Be
sure hose
is not
twisted.
To remove:
press han-
dle release
button and
pull up on
handle°
HOSE
Hose
Latch
Tab
1. Line up the
hose latch tab
and notch in
canister hood
and insert hose
into canister until
it snaps in place.
To remove: lift
hose latch tab
upward and pull
up on hose
Hose
Hose
Latch Tab
To store: Disconnect hose from wands and
canister to prevent stress on hose during
storage. Store hose in a loosely coiled
position so the hose covering is not
stressed.
Cover
Hood
Release
Attachment
Storage
Dust Bag
HOW TO START
Personal Injury and Product Damage
Hazard
• DO NOT plug in if switch is in ON
position. Personal injury or
damage could result.
• The cord moves rapidly when
rewinding, Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.
• DO NOT use outlets above
counters. Damage to items in
surrounding area could occur.
t; Pull cord out of
canister to desired
length,
Pile Height
Indicator
J//_'_ Pile Height
Handle Release
Pedal
.J Pedal
4, To lower wands, hold POWER-MATE TM
down with foot and pull back on wands
DO NOT leave the POWER-MA'fE TM
running in one spot in the upright
position for any length of time.
Damage to carpet may occur.
5. Select a pile height setting by rotating the
pile height control. The pile height setting is
shown on the control See SUGGESTED
PILE HEIGHT SETTINGSo
2. Snap cord into
grip to prevent
accidental
rewinding.
NOTE: To reduce the risk of electric shock,
this vacuum cleaner has a polarized plug,
one blade is wider than the otherr This plug
will fit in a polarized outlet only one way If
the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, con-
tact a qualified electrician to install the prop-
er outlet. Do not change the plug in any
way.
3. Plug the polarized power cord into a 120
Volt outlet located near the floor_
To rewind: Unplug the cleaner. Hold the
plug while rewinding to prevent damage or
injury from the moving cord, A slight tug will
release the locking pawls in the cord reel
allowing it to retract
Attention: Refer to your carpet manufac-
turers cleaning recommendations_ Some
more delicate carpets may require that they
be vacuumed with the POWER-MATE T_'_agi-
tator turned off, to prevent carpet damage
ON/OFF
Switch
\
6. To turn unit on,
step on the
ON/OFF switch.
SOME MODELS
To turn on
POWER-MATE TM,
move the
FLOOR/CARPET
switch to the
CARPET position_
Suggested sweeping pattern,
For best cleaning action, the POWER-
MATE TM should be pushed straight away
from you and pulled straight back. At the
end of each pull stroke, the direction of the
POWER-MATE TM should be changed to
point into the next section to be cleaned
This pattern should be continued across the
rug with slow, gliding motions°
NOTE: Fast,
jerky strokes do
not provide
complete clean-
ing,
The hose swivel
allows the hose to
turn without moving
the canister. This is
helpful for cleaning
in small areas.
Check hose for
twisting before
pulling canister.
Suction
Control
\\
Carpeted stairs need to be vacuumed reg-
ularly. For best cleaning results, fully close
the suction control
Personal Injury Hazard
Use care if canister is placed on
stairs, if it fails, personal injury or
property damage could result,
For best cleaning results, keep the airflow
passage open, Check each assembly area
in HOW YOUR VACUUM WORKS occasion-
ally for clogs. Unplug from outlet before
checking,
For best deep down cleaning, use the XLO
setting. However, you may need to raise the
height to make some jobs easier, such as
scatter rugs and some deep pile carpets,
and to prevent the vacuum cleaner from
shutting off Suggested settings are:
l CAUTION ................ !
To prevent tip over, never leave
POWER-MATE TM on or in the upright
position_Turning the handle to one
side will make the POWER-MATE TM
more stable and less likely to tip
over.
HI - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - Most carpets and bare floors,
9
DO NOT attach or remove handle or
wands while cleaner is ON. This
could cause sparking and damage
the electrical contacts.
ATTACHMENTS ON HANDLE
Handle
Handle
Button --*- U
Em _= 1, Press lock
Upper _ button, then pull
Wand tO remove han-
I _ die from wand.
If your model has the optional feature of a
handle release, press it in similarly.
NOTE: If the
POWER-
MATE TM is
attached, turn
cleaner off
before removing
handle from
wands°
1. To remove
wands from
POWER-
MATE TM, lock
wands in
straight-up
position.
m
Wand Quick
Release Pedal
m
2. Press wand
release pedal
with foot and
pull the wands
straight up out of
POWER-MATE'rM °
The POWER-
MATE TM plug and
cord do not have to
be removed to use
attachments on the
wands..
2. Slide attachments
firmly on handle as
needed. See chart
belov¢_ ,_\
3.Put attach-
ments on wands
as needed° See
chart below°
CLEANING AREA
Between
ATTACHMENT Furniture* Floors FloorslRugs
.....COMBINATION BRUSH _ X ...............
(Some ModeLs)
CREVICE TOOL
(Some Models) __ X
FLOOR BRUSH
(Some Models)
FABRIC BRUSH
.......(som,,eM0de,'s)
DUSTING BRUSH
(Some Models)
Cushi0ns* Drapes* Stairs
X
X
X
X X
x X
X
X
......P,OWER.MATE, TM
(Some Models) _
HANDI-MATET_JRo
(Some Models)
POWER-MATE TM JR. _" X "
(Some Models)**
x
x
X
Bare Carpeted
*_.
x
Walls
X
x
X
Always clean attachmentsbefore using on fabrics "* HANDFMATETM JR, and POWER-MATETM JR. attachment
instructions are includedwith 1heproducts *** (Some Models) POWER-MATETM switch should be in OFF position
10
Active brush edge
cleaners are on both
sides of the POWER-
MATETM_Guide either
side of the POWER-
MATE TM along base-
boards or next to
furniture to help
remove dirt trapped at
carpet edges,
OVERLOAD PROTECTOR
The POWER-MATE TM has
builtqn protection against
motor and belt damage
should the brush jam.. If
the brush slows down or
stops, the overload
protector button pops up
and shuts off the POWER-
MATETM..The canister
motor will continue to run.
To correct problem: See
TROUBLESHOOTING,
To reset: Push in the overload protector
button,
SUCTION CONTROL
PERFORMANCE INDICATOR
SOME MODELS
If the performance indi-
cator turns entirely red
check for a full dust bag,
or a clog in the vacuum.
See HOW YOUR VACUUM WORKS.
NOTE: The performance indicator may turn
red when using attachments or when clean-
ing new carpet, due to reduced airflow by
the attachments themselves or new carpet
fuzz filling the bag quickly
POWER-MATE TM STORAG E
SOME MODELS
The lower wand has a "U" shaped flange in
the area where the power cord attaches,
The base has a "U" shaped slot near the
front caster,
The flange allows the
wands and POWER-
MATE TM to be stored
with the canister to
conserve storage
space. The canister
must be stored on end
for this feature to be
used,
The suction
control allows
you to change
Suction Suction
and carpet weights. Opening the control
decreases suction for draperies and
lightweight rugs, while closing the control
increases suction for upholsteries and
carpets
the vacuum
suction for
different fabric
E• WARNING
Personal Injury Hazard
Always unplug the vacuum cleaner
before cleaning the brush area as
brush may suddenly restart, Failure
to do so can result in personal
injury.
The wand will slip out of the slot as it is lift-
ed up for use and wilt slide into the slot as it
is lowered for storage,.
THERMAL PROTECTOR
This vacuum has a thermal protector which
automatically trips to protect the vacuum
from overheating_ The thermal protector
turns the motor off automatically to allow the
motor to cool in order to prevent possible
damage to the vacuum_
i
To reset: Turn off and unplug the vacuum
from the outlet to allow the vacuum to coot_
Check for and remove any clogs. Also
check and replace any clogged filters,
Wait approximately 50 minutes and plug
the vacuum in and turn back on to see if
the thermal protector has reset, in some
cases, the unit may suddenly restart, DO
NOT leave unattended.
11
Thevacuumcleanercreatessuctionthat
picksupdirLRapidlymovingaircarries [f"
the dirt to the dust bag through the air-
flow passages The dust bag lets the
air pass through, while it traps the //iJ
dirL f!
For best cleaning results, keep ,,_._7"
the airflow passage open° _,_" Motor
Check the starred areas ,#'_}," _t_. Safety
Unplug from outlet ,,_,,_
before _ -- .,,..
checking° _ _T _-
BAG CHANGING
For best cleaning results, the dust bag
should be changed often. The performance
indicator (some models) will specify when
the dust bag needs to be changed or the
airflow is blocked. NOTE: See PARTS AND
FEATURES for Bag #.
1, Unplug cord from
wall outlet,
2. Remove hose
from canister.
3, Pull hood release
out and up, then lift
canister hood.
4. Disengage
cardboard tab from
red bag mount away
and lifting uF
5. Pull bag out of
the red bag mount.
6, Check and
replace, if
necessary, the
motor safety
filter,
7. The red bag mount will flip forward after
removing bag.
8. Rotate red bag
mount down and
install bag into
slots per
illustrations
pushing down until
the cardboard tab "-.
locks into position
and the holes
align, Tuck the bag
securely into the bag cavity so that none of it
is able to be pinched by the hood.
9. Replace and latch canister hood°
10. Insert hose into canister.
11, Plug cord into wall outlet.
NEVER REUSE A DUST BAG, Very
fine materials, such as carpet fresh-
ener, face powder, fine dust, plaster,
soot, new carpet lint, etc. can clog
the bag and cause it to burst before
it is full. Change bag more often
when vacuuming these materials.
t2