Kenmore 11650312001, 11620312001, 11620312000, 11620212003, 11620212001 Owner’s Manual
...
Owner's Manual
Vacuum Cleaner
Model 116.20212
116.20312
CAUTION:
Read and follow all
safety and operating
instructions before first
use of this product.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
www.sears.eom
Part No. CO1ZAXXIOU00-8175164 Printed in UoS.A
Before Using Your New Vacuum ...... 2
Kenmore Vacuum Cleaner Warranty • •, 2
Important Safety Instructions ........ 3
Parts and Features ................ 4-5
Assembly .......................... 6-7
Use ............................... 8
How to Start ......................... 8
Vacuuming Tips ...................... 9
Suggested Pile Height Settings ......... 9
Attachments ............................ 10
Attachment Use Chart .............. 10
Performance Features .................... 11
Canister Care ........................ 12
Bag Changing ................... 12
Cleaning Exterior and Attachments ......... 13
Motor Safety Fitter Changing .......... 13
Exhaust Filter Changing ................... t4
Power-Mate TM Care ................... 15
LightBulb Changing .................. 15
Belt Changing and Brush Cleaning 15-16
Brush Servicing ...................... 17
Brush Assembly ..................... 17
Troubleshooting .................... 1_
Requesting Assistance Or Service .o. 19
How Your Vacuum Works ............. 12
Please read this guide. It will help you assemble and operate your new Kenmore vacuum in
the safest and most effective way°
For more information about the care and operation, call your nearest Sears store. You will
need the complete model and serial numbers when requesting information. Your vacuum's
model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum..
Modef No
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference
LIMITED ONE YEAR WARRANTY ON KENMORE VACUUM CLEANER
This warranty is for one year from the date of purchase, and includes only private household
vacuum cleaner use. During the warranty year, when this vacuum cleaner is operated and
maintained according to the owner's manual instructions, Sears will repair any defects in
material or workmanship free of charge.
This warranty excludes vacuum bags, belts, light bulbs, and filters, which are expendable parts
and become worn during normal use.
For warranty service, return this vacuum cleaner to the nearest Sears Service Center in
the United States,
This warranty applies only while this product is in use in the United States. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
Sears, Roebuck and Co., D/817 WA, Hoffman Estates, IL 60179
WARNING
Your safety is important to us.To reduce the risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety precau-
tions including the following:
Read this manual before assembling or
using your vacuum cleaner.
Use your cleaner only as described in this
manual, Use only with Sears recommended
attachments.
To reduce the risk of electrical shock - Do
rtot use outdoors or on wet surfaces.
Disconnect electrical supply before servic-
ing or cleaning out brush area_ Failure to do
so could result in electricaf shock or brush
suddenly starting.
Always turn cleaner off before connecting or
disconnecting the hose or POWER-MATE T'_,
Always turn cleaner off before unplugging.
Do not unplug by puIling on cord. To unplug,
grasp the plug, not the cord,
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding
Do not use with damaged cord or plug. If
cleaner is not working as it should, has been
dropped, damaged, ]eft outdoors, or dropped
intowater, return itto a Sears Service
Centre/Department.
Do not pull or carry by cord, use cord as a
handle, close door on cord, or pull cord
around sharp edges or corners. Do not run
cleaner over cord. Keep cord away from
heated surfaces.
Do not leave cleaner when plugged in.
Unplug from outlet when not in use and
before servicing.
Do not ailow to be used as a toy. C[ose
attention is necessary when used by or near
children.
Do not handle plug or cleaner with wet
hands.
Do not put any objects into openings.
Do not operate the cleaner with a punctured
hose. The hose contains electrical wires.
Replace if cut or worn. Avoid picking up
sharp objects.
Do not use with any opening blocked; keep
free of dust, lint, hair and anything that may
reduce air flow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and mov-
ing parts
Do not use cleaner without dust bag and/or
filters in place.
Always change the dust bag after vacuum-
ing carpet cleaners or freshener, powders
and fine dust, These products clog the bag,
reduce airflow and can cause the bag to
bursL Failure to change bag could cause
permanent damage to the cleaner.
Do not use the cleaner to pick up sharp hard
objects, small toys, pins, paper clips, etc.
They may damage the cleaner or dust bag.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes.
Do not use cleaner to pick up flammable or
combustible liquids (gasoline, cleaning fluids,
perfumes, etc_), or use in areas where they
may be present. The fumes from these sub-
stances can create a fire hazard or explo-
sion
Use extra care when cleaning on stairs, Do
not put on chairs, tables, etc, Keep on floor.
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
Do not operate without exhaust filter or
exhaust filter cover installed.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities Your cleaner
is intended only for househofd use Read this Owner's Manual carefully for important use and
safety information. This guide contains safety statements under warning and caution symbols.
Please pay special attention to these boxes and follow any instructions given. WARNING
statements alert you to such dangers as fire, electrical shock, burns and personal injury. CAU-
TION statements alert you to such dangers as personal injury and/or property damage
, 1,1,, !1 I , ii=lllq=l,lll , i , ,,i ,,lll,,i,iiiiiiirll,,_ _
It is important to know your vacuum cleaner's parts and features to assure its proper and safe
use, Review these before using your cleaner,
Item Part No. Part Nee
In U.S. In Canada
Headlight Bulb 20-5240 596181
Belt 20-5285 40110
Wand Swivel
(Some Models)
Cord Holder
Cord and
Cord Holder
Upper
Wand
POWER-MATE TM
Power Cord
Cord and
Holder
Ii Plug
;-- Handle
Quick
Release
(Some
Models)
(Underneath)
Wand Quick
Release Pedal
(Some Models)
HALF LIGHT
POWER.MATE"rM
Belt POWER.MATE TM
(Underneath) Mode!/Serial Numbers
Wand Quic (Some Models) Handle
Release Pedal
POWER.MATE TM
Model/Serial
Numbers
k_ (On Bottom)
Handle
Release Pile Height Pedal
Pedal (Some Models)
Light Cover
Belt
Pile Height Indicator
(Some Models)
Pedal Pile Height Pedal
(Some Models)
(Some Models)
Edge Cleaner (Not Shown)
Overload Protector
(Reset Button)
Pile Height Indicator
(Some Models)
FULL LIGHT
POWER-MATETM
(Some Models)
Light Cover
(Some Models)
Cleaner
(Not Shown)
Overload Protector
(Reset Button)
HOSE
ATTACHMENTS
Speed
Control
(Some
Models)
3-Way On/Off Switch
Off/Bare Floor/Carpet
(Some Models)
Handle
Hose Swivel
POWER.MATE TM Jr.
(Some Models)
Crevice
Tool
Combination
Brush
Floor
Brush
HANDI.MATE TM Jr.
(Some Models)
NOTE: All models have one set of
attachments in the canister, Some
models have an additional set,
which can be kept in the accessory
bag for garage use.
CANISTER
Performance
Indicator
(Some Models)
Hood
Re_ase
Attachment
Canister
Bag Holder
Storage
Cover
1
On/Off
Switch
Dust Bag
Exhaust Filter Cover
(Exhaust Filter Inside)
Power
Cord
Motor Safety Filter
(Behind Dust Bag)
Before assembling vacuum, check the
PACKING LIST on the cover of the separate
Repair Parts List. Use this list to verify that
you have received all the components of
your new Kenmore vacuum.
Hand_
WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply
until assembly is complete. Failure
to do so could result in electrical
shock or injury,
....... lUll' n i......
WANDS
Slide wands
together until Button
wand button _,
snaps
Turn wand button
to the slotted ,_
area of the wand
swivel.
The swivel allows swivel -
you to turn the
handle to the left Cord
side to reach far- Holder /
ther under low
furniture.
into place° ,_r
Wand
Han_e
But_n
Wand
Swivel
POWER-MATE TM
1. insert wands into POWER-MATE TM until
the wand buttons snaps into place.
2. Connect
POWER-MATE TM
;ed
Area
To remove: Disconnect cord and step on
wand release pedal, then pull up on wands°
plug and cord as
shown° DO NOT
force, Raised area
of plug must be
toward han&
3. Secure cord into
cord holder on
wand swivel.
POWER-
MATE TM
Wand
Wand Quick
Release Pedal
!_i Swivel
CANISTER
1. Open the canister hood,
2. Check to see that the dust bag is proper-
ly installed, See BAG CHANGING for
instructions.
3, Check to see that the motor safety filter is
properly instatle& See MOTOR SAFETY
FILTER CLEANING for instructions
HOOD
It is normal for the canister hood to come off
when opened further than needed, Line up
the hinges, insert them, and close the hood
to replace it.
2. Insert
handle into
wand until
lock button
snaps in
place. Be
sure hose
Handle
Handle To remove:
Quick press hart-
Release die release
(Some
Models) button and
is not
twisted.
pull up on
handle.
HOSE
Tab _,
Not/h___
1, Line up the
hose latch tab
and notch in
canister hood
and insert hose
into canister until
it snaps in place,
To remove: lift
hose latch tab
upward and pull
up on hose.
Hose
/ Hose Cover
Latch Tab
To store: Disconnect hose from wands and
canister to prevent stress on hose during
storage. Store hose in a loosely coiled
position so the hose covering is not
stressed,
Hood
Re_ase
Attachment
Storage
Dust Bag
HOW TO START
Pile Height
Indicator
E i,u,
WARNING
Personal injury and Product Damage
Hazard
. DO NOT plug in if switch is in ON
position. Personal injury or
damage could result.
• The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
persona! injury.
• DO NOT use outlets above
counters. Damage to items in
surrounding area could occur.
1. Pull cord out of
canister to desired
length+
Pile Height
HandleRelease
Pedal
4. To lower wands, hold POWER-MATE Tm
down with foot and pull back on wands
Pedal
..........................
DO NOT leave the POWER-MATE m
running in one spot in the upright
position for any length of time.
Damage to carpet may occur,
! i iJllll I i , ,111
5. Select a pile height setting by rotating the
pile height control+ The pile height setting is
shown on the control. See SUGGESTED
PILE HEIGHT SETTINGS.
2. Snap cord into
grip to prevent
accidental
rewinding.
NOTE; To reduce the risk of electric shock,
this vacuum cleaner has a potarized plug,
one blade is wider than the ether_ This plug
will fit in a polarized outlet only one way. If
the plug does not fit fuily in the outlet,
reverse the plug, If it still does not fit, con-
tact a qualified electrician to install the prop-
er outlet. Do not change the plug in any
way.
3. Plug the polarized power cord into a t20
Volt outlet located near the floor
To rewind: Unplug the cleaner Hold the
plug while rewinding to prevent damage or
injury from the moving cor& A slight tug will
release the locking pawls in the cord reet
allowing it to retract.
Attention: Refer to your carpet manufac-
turers cleaning recommendations. Some
more delicate carpets may require that they
be vacuumed with the POWER-MATE '_agi-
tator turned off, to prevent carpet damage.
ON/OFF
Switch
\
6, To turn unit on,
step on the
ON/OFF switch+
SOME MODELS
To turn on
POWER+MATE m,
move the
FLOORICARPET
switch to the
CARPET position,
Forbestcleaningaction,thePOWER-
MATETM should be pushed straight away
from you and pulled straight back. At the
end of each pull stroke, the direction of the
POWER-MATE TM should be changed to
point into the next section to be cleaned
This pattern should be continued across the
rug with slow, gliding motions
NOTE: Fast,
jerky strokes do
not provide
complete clean-
ing.
The hose swivel
allows the hose to
turn without moving
the canister. This is
helpful for cleaning
in small areas.
Check hose for
twisting before
pulling canister.
Suct/on
Control
Carpeted stairs need to be vacuumed reg-
ularly. For best cleaning results, fully close
the suction control.
E• WARNING
Personal Injury Hazard
Use care if canister is placed on
stairs. If it falls, personal injury or
property damage could result°
For best cleaning results, keep the airflow
passage open° Check each assembly area
in HOW YOUR VACUUM WORKS occasion-
ally for clogs° Unplug from outlet before
checking.
For best deep down cleaning, use the XLO
setting, However, you may need to raise the
height to make some jobs easier, such as
scatter rugs and some deep pile carpets,
and to prevent the vacuum cleaner from
shutting off_ Suggested settings are:
CAUTION
To prevent tip over, never leave
POWER-MATE TM on or in the upright
position.Turning the handle to one
side will make the POWER-MATE TM
more stable and less likely to tip
over.
HI - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - Most carpets and bare floors°
:_ i i::_:_i ¸::':_;_
.'3CAUT,ON..........
DO NOT attach or remove handle or
wands while cleaner is ON. This
could cause sparking and damage
the electrical contacts.
ATTACHMENTS ON HANDLE
NOTE: if the
POWER-
Handle MATE TM is
Button .-_. attached, turn
cleaner off
before removing
handle from
wands,
=,= 1. Press lock
Upper
If your model has the optional feature of a
handle release, press it in similarly.
to remove han-
button, then puli
dle from wand°
1. To remove
wands from
POWER-
MATE TM, lock
wands in
straight*up
position.
ml ',",
L;#,:i:;;0
2, Press wand
release pedal
with foot and
pull the wands
straight up out of
POWER-MATE TM ,
The POWER-
MATE TM plug and
cord do not have to
be removed to use
attachments on the
wands,
2. Slide attachments
firmly on handle as
needed, See chart
befow. ,_'\
3. Put attach-
ments on wands
as needed, See
chart below.
CLEANING AREA
Between
ATTACHMENT Furniture'
COMBI'NATION BRus'H"'_
(Some Models) X
CREVICE TOOL .........
,(Some Models) X
FLOOR BRUSH
(Some Models)
FABRIC BRUSH
(Some Models)
DUSTING BRUSH'
(Some Models)
POWER-MATE TM _ .............
(Some Models) _ ........
HANDI-MATE TM JR.
(Some Models)** %,_br X ......
POWER-MATE TM JR,_:_
(Some Models)** _ X X
Always clean attachments before using on fabrics ** HANOI-MATE TM JR and POWER-MATE TM JR, attachment
instructions are included with the products "** (Some Models) POWER_MATE TM switch should be in OFF position
Cushions* Drapes*
X
X
X
x
x
X
.......... = ..........
10
Stairs FIoers
x
x
x
Bare
X*** X
Carpeted
Floers/Rugs
x
Walls
X
X
X
EDGE CLEANER
Active brush edge
cleaners are on both
sides of the POWER-
MATE TM, Guide either
side of the POWER-
MATE TM along base-
boards or next to
furniture to help
remove dirt trapped at
carpet edges
OVERLOAD PROTECTOR
PERFORMANCE INDICATOR
SOME MODELS
If the performance indi-
cator turns entirely red
check for a full dust bag,
or a clog in the vacuum,
See HOW YOUR VACUUM WORKS.
NOTE: The performance indicator may turn
red when using attachments or when clean-
ing new carpet, due to reduced airflow by
the attachments themselves or new carpet
fuzz filling the bag quickly.
The POWER-MATE TM has
built-in protection against
motor and belt damage
should the brush jam, If
the brush slows down or
stops, the overload
protector button pops up
and shuts off the POWER-
MATEm, The canister
motor will continue to run.
To correct problem: See
TROUBLESHOOTING,
To reset: Push in the overload protector
button.
SUCTION CONTROL
The suction
control allows
you to change
Oo°roo, :,oo,[,_,o
Suction _ Suct on
and carpet weights. Opening the control
decreases suction for draperies and
lightweight rugs, while closing the control
increases suction for upholsteries and
carpets,
the vacuum
suction for
different fabric
POWER-MATE TM STORAGE
SOME MODELS
The lower wand has a "U" shaped flange in
the area where the power cord attaches.
The base has a "U" shaped slot near the
front caster
The flange allows the
wands and POWER-
MATE TM to be stored
with the canister to
conserve storage
space. The canister
must be stored on end
for this feature to be
used
The wand will slip out of the slot as it is lift-
ed up for use and will slide into the slot as it
is lowered for storage.
THERMAL PROTECTOR
This vacuum has a thermal protector which
automatically trips to protect the vacuum
from overheating The thermal protector
turns the motor off automatically to allow the
motor to cool in order to prevent possible
damage to the vacuum.
, '"'WARNING
Personal Injury Hazard
Always unplug the vacuum cleaner
before cleaning the brush area as
brush may suddenly restart, Failure
to do so can result in personal
injury.
To reset: Turn off and unplug the vacuum
from the outlet to allow the vacuum to cool
Check for and remove any clogs, Also
check and replace any clogged filters.
Wait approximately 50 minutes and plug
the vacuum in and turn back on to see if
the thermal protector has reset. In some
cases, the unit may suddenly restart. DO
NOT leave unattended,
11
The vacuum cleaner creates suction that
picks up dirt. Rapidly moving air carries [ f(,,....---_..___
the dirt to the dust bag through the air- j_, _"--_._
flow passages° The dust bag lets the
air pass through, while it traps the ,_/_
dirto ,.ZT_//
For best cleaning results, keep ,z_.Y /
the airflow passage open. _y IJ
Check the starred areas _:t_"
occasionally for clogs, _}7
Unplug from outlet ,,_/'_
before
checking,
Motor
Safety
Filter Exhaust
BAG CHANGING 7. The red bag mount will flip forward after
For best cleaning results, the dust bag
should be changed often., The performance
indicator (some models) will specify when
the dust bag needs to be changed or the
airflow is blocked, NOTE: See PARTS AND
FEATURES for Bag #,
1. Unplug cord from
wall outlet.
2. Remove hose
from canister.
3. Pull hood release
out and up, then lift
canister hood.
4. Disengage
cardboard tab from
red bag mount away
and lifting up,
5. Pul bag out of
the red bag mount.
6. Check and
replace, if
F,ter,. / //I / /l//
necessary, the
motor safety
filter.
removing bag.
8, Rotate red bag
mount down and
install bag into
slots per
illustrations
pushing down until
the cardboard tab
locks into position
and the holes
align. Tuck the bag
securely into the bag cavity so that none of it
is able to be pinched by the hood.
9. Replace and latch canister hood.
10, Insert hose into canister°
11. Plug cord into wall outleL
• CAUTION
I
NEVER REUSE A DUST BAG. Very
fine materials, such as carpet fresh-
ener, face powder, fine dust, plaster,
soot, new carpet lint, etc. can clog
the bag and cause it to burst before
it is full= Change bag more often
when vacuuming these materials.
12
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