Kenmore 116.31810 Use & Care Manual

Use & Care Guide
Manual de Usoy Cuidado

English/ EspaF,o(

Model!Mode(o: 116_3t810

Kenmore

P/N COtZDMVIOU00 - I(.CO1ZDMVZOUO

Soars Brands Managoman_
Corpora_(on_ Hoffmon Estoles_

(L 60179 USA

v,'ww,k_nmor _.com
www_oar_om

Before Using Your New

Vacuum Cleaner ................. 2

Packing List .................... 2

Kenmore Vacuum Cleaner Warranty . 3

Important Safety Instructions ......... 4

Paris and Features ................. 5

Assembly Instructions .............. 6

Handle ...................... 6

Tools ......................... 7

Power Cord ...................... 8

Operating Instructions ............. 9

Power Cord ....................... 9

Releasing the Handle ........... 10

OFF/FLOOR/CARPET Switch ...... 10

Pile Height Selection ............ 11

Suggested Pile Height Settings ..... tl

Performance Indicator ............ 11

Attachments ................... 12

Attachment Use Table .......... 13

Vacuuming Tips ................ t3

Performance/Safety Features _, 14_15

Vacuum Cleaner Care ............ 16

Vacuum Cleaner Storage ........ 16

Cleaning Exterior and Attachments .16

Dust Bag Replacement ........... 17

Motor Safety Filter Cleaning ...... 18

Exhaust Filter Replacement ..........18

Dust Bag Cover Replacement ..... 19

Agitator Cleaning ............. 19

Clog Removal ................. 19

Troubleshooting ................. 21

Master Protection Agreements ....... 22

RequestingAssistance

Or Service ................ Back page

Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner tn the safest and most effective way,

For more information about vacuum cleaner care and operation, call your nearest Sears

Parts and Repair Center or the Vacuum Cleaner Help Line listed on the cover of this guide,
You will need the complete model and serial numbers when requesting informatlom Your vac-

uum cleaner's model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore

vacuum cleaner,

Model Nor
SerialNo.

Date of Purchase

Keep this book and your sales check (receipt) in o safe place for future reference.

I PACKING LIST

Your KENMORE VACUUM CLEANER ispackaged with the following parts and compo-

nents assembled separately in the certain

1 Upright Vacuum Cleaner 1 Pet Handt Mate TM
I Handle 1 Telescoping Wand

1 Crevice Tool 1 Use & Care Guide
t Combination Brush 1 Repair Parts List

]

Each of the above assemblies are shown in detait inside the Repair Parts List,

Vacuum Cleaner Help Line:

1-877-531-7321

8.00am-5:00pm EST,M-F
(U.S.A. andCanada)

One Year Limited Warranty

When assembled, operated and maintained according to al! instructions supplied with
the product, if this vacuum cleaner fails due to a defect in material or workmanship

within one year from the date of purchase, return it to any Sears store, Sears Parts &

Repair Center or other Kenmore outlet for free repair°
If this vacuum cleaner is used for other than private family purposes, this warranty

applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay

for:
1_ Expendable items that can wear out from normal use, including but not limited to

filters, belts, light bulbs, and bags.

2_ A service technician to instruct the user in correct product assembly, operation or

maintenance.

3o A service technician to clean or maintain this product.

A. Damage to or failure of this product If it is not assembled, operated or maintained

according to all instructions supplied with the product.

5. Damage to or failure of thIs product resulting from accident, abuse, misuse or use for
other than its intended purpose_

6o Damage to or failure of this product caused by the use of detergents, cleaners,

chemicals or utensils other than those recommended in all instructions supplied with
the product.

Z Damage to or failure of parts or systems resulting from unauthorized modifications

made to this product.

Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product

repair as provided herein° Implied warranties, including warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed

by lawo Sears shall not be liable for incidental or consequential damages_ Some states
and provinces do not allow the exclusion or limitation of incidental or consequential

damages, or limitations on the duration of implied warranties of merchantability or
fitness, so these exclusions or limitations may not apply to you_

This warranty applies only while this vacuum cleaner is used in the United States and

Canada.

Thiswarranty gives you specific legal rights, and you may also have other rightswhich
vary from state to state,

Sears Brands Management Corporation., Hoffman Eslates, IL 60179
Sears Canada lnc_, Toronto_ Ontario, Canada M5B 2BB

i i i i illll i,illll, HI,,I,I,,ILI,

Read all instructions in this guide before assembling or using your vacuum cleaner.

kWARNING:

Your safety is important to use To reduce lhe risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety precau-
tions including the following:

Use your vacuum cleaner only as
described in this guide. Use only with
Sears recommended attachments°

Disconnect electrical supply before

servicing or cleaning out the brush area°

Failure to do so could result in the brush
unexpectedly starting, causing persona_
injury from moving parts°

Do not leave vacuum cleaner when
plugged In. Unplug from outlet when not

in use and before performlng maintenance.
To reduce the dsk of electrical shock - Do

not use outdoors or on wet surfaces_
Do not allow to be used as a toy. Close

attention Is necessary when used by or
near children_

Do not use with a damaged cord or plugo

If vacuum cleaner is not working as it

should, has been dropped, damaged, left
outdoors, or droppedtn water, return it to

a Sears Service Centen

Do not pull or carry by cord_ usecord as
a handle, close a door on cord, or pull
cord around sharp edges or corners.. Do

not run vacuum cleaner over cord. Keep

cord away from heated surfaces,

Do not unplug by pulling on cord, To

unplug, grasp the plug, not the cord_

Do net handle plug or vacuum cleaner with

wet hands°

Do not put any objects Into openings_

Do not use with any opening blocked;

keep free of dust, lint, hair, and anything

that may reduce air flowo

Keep hair, loose clothing, fingers, and eli
parts of body away from openings and
moving parts_

Turn off all controls before unplugglng_

Use extra care when cleaning on staffs.

Donotputon choirs, tables,etc, Keep on

floor°

Do not use vacuum cleaner to pick up

flammable or combustible liquids
(gasoline, cleaning fluid, perfumes, etc.), or

use in areas where they may be present.

The fumes from these substances can

create a fire hazard or explosion.
Do net pick up anything that is burning or

smoking, such as cigarettes, matches, or
hot ashes_

Do not use vacuum cleaner without dust
bag and/or filters Tnplacer

Always replace the dust bag after
vacuuming carpet cleaners or freshener,

powders, and fine dush These products

clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to replace the dust bag could

cause permanent damage to the vacuum

cleaner_
Do not use the vacuum cleaner to pick up

sharp hard objects, small toys, pins, paper

clips, etc. They may damage the vacuum
cleaner or dust bag_

Unplug before connecting Pet Handt
MateTMo

You are responsible for making sure that

your vacuum cleaner is not used by anyone
unable to operate it properly.

SAVETHESEHNSTRUCTIONS

_roper assembly and safe use of your vacuum cleaner are your responstbilifles_ Your vacuun
:leaner is lntencled for Household use. Read this Use & Care Guide carefully for important
sse and safety information. This guide contains safety statements under warning and caution
;ymbols_

It is important to know your vacuum cleaner's parts and features to assure its proper and safe use,=
Review these before using your vacuum cleaner_

Objecl Style No. Part No°

Exhaust Filter

Dust Bag

in USA

EF-1 20-86889

O 20-50690

Part Nor
in Canada

20-4032,4
20-50510

Handle_

OFF/FLOOR/CARPET

Dust Bag

COVer

(Dusl Bacj
Instd_

Carrying

Exhc=ust
Ff|ter Cover

Furniture
Guard

Nozzle

Holder

Please pay special attention to these hazard alert boxes, and foffow any

_ instructionsgiven° WARNING statements alert you to such hazards as fire,

electric shock, burns and personal Injury. CAUTION statements alert you to
suchhazards as personal injury and/or property damacje_

iii

_i_ WARNING

Electrical Shock Hazard
DO NOT plug inlo the electrical supply

until the assembly is complete. Failure
to do so could result in eletrlcal shock or

injury.

Before assembling the vacuum cleaner,
check the PACKING LIST. Use this list to

verify that you have received all the
components of your new Kenmore

Vacuum cleaner.

HANDLE I

CAUTION

Do not overtighten.

Overtlghtenlng could strip the screw
holes_

Do not operate the vacuum cleaner

withoul the screw in place.

1. Remove the handle screw from the
body of the vacuum cleaner°

2. Position the handle assembly as shown
in the illustration,

3. Using a screwdriver, tighten handle

screw,,

NOTE: It may be necessaryto adjust the

handle slightly.

ATTACHMENT ASSEMBLY ]

HOSE AND WAND

1. insert the tab on
the telescopic wand

into the "J"slot on

the hose handle.
Twist the telescopic

wand 1o lock in
place.

2_ Place the telescop-

ic wand in the wand
holder and route the

hose as shown.

4. Rotate the f

hose release _

lever down
and route the
hose as Hose

shown, cuff_-._

Hose"-'_'F_

5_Snap the Teles_ap;cJ_
hose into the Wand---_l_-

hose cuff on Wand I Jt
the side of Holder---J I J

the vacuum ._'_

cleaner Hose

Laver_-"_'k_

3. Snap the
hose handle
Into the hose

holder located
on the handle

of the vacuum

cleaner.

NOTE: Be sure
the raised

edge of the

hose handle
rests against

edge of the
hose holder,

. i

Do not operate the agitator without the|
wand properly inserted into the wand|
holder and the hose handle properly|

secured in the hose holder J

6. Rotate the hose
release lever

upwards to lock

the hose in place.

PET HANDI MATE TM

For operation of Pet Handi Mate TM see

separate Use & Care Guide.

1. Place Pet
Handi Mate TM Pet

into the storage Mate'"

area_

2_ Rotate the Pet
Handi Mate r_

back until it
snaps into place_

CREVICE TOOL

1. insert the
crevice toof into

the holder on the
side of the vacu-

um cleaner as
shown,

COMBINATION BRUSH

1_Insert the
combination Combln_tlon

brush into Brush
the holder
on the back

of the

Vacuum

cleaner as
shown.,

K

POWER CORD

1, Place the wand into the wand holder

and the hose handle into the hose holder°

NOTE: The wand and hose handle must
be in place before wrapping the power

cord°

2. Make sure that cord hook is in upright

positionas shown,

3_Wrap power cord loosely around cord
hook and carry handle°

4_ Lock power cord plug onto the power

cord.

WARNING

Electrical Shock and Personal Injur_
Hazard

iWrapplng the cord Ioo tightly puts stress m
the cord and can cause cord damage, A

damaged cord isan eteclrical shock hazard
and could cause personal injury or dam.

iage. ...........

Power Cord

_CAUTION

Moving parts! To reduce the risk of personal injury,

DO NOT touch the agitator when vacuum cleaner ts

on. Contacting the agffator while it is rotating can
cut, bruise or cause other injuries° Always turn off
and unplug from electrical outlet before servicing.

Use caution when operating near children°

POWER CORD

\

I. Turnthe quick
release upper

cord hook to

either side and

down to release

the power cord,

_WARNING

To reduce the risk of electric shock,
this vacuum cleaner has a polarized

plug (one blade is wider than the
other).

The plug will fit in a polarized outlet
only one wav_ If the plug does not fit

fully in the outlets reverse the plug_ If
it still does not fit, contact a qualified

technician to install the proper outlet.
Do not change the plug in any way.

2_ Detach the

power cord plug Locking

from the power

cord and pull the
cord off the Powor

quick release Cord-..._-b_
upper cord hook°

3o Be sure the power cord is locked into
the locking notch of the upper cord hook.

I

4. Plug the polarized power cord into a
120 Volt outlet located near the floor.

WARNING

Personal Injury and Product Damage
Hazard

When any abnormallty!failure occurs,

stop using the product immediately
and disconnect the power plug_

)0 NOT use outlets above counters°

Damage from cord to items in

surrounding area could occur°

5. To store cord, turn upper cord hook to
the up position, then wrap cord loosely

around quick release cord hook and
carrying handle_

_WARNING

Electrical Shock And Personal Injury

Hazard

Wrapping the cord toe tightly puls stress on

the cord and can cause cord damage, A

damaged cord is an electrical shock hazard
and could cause personal injury or dam-

age_

I RELEASING THE

HANDLE

Release the handle by pressing down on

the handle release pedal wlth your foot
and pul|ing back and down on the handle
with your hand,

Note: The ogttator does not rotate when

the vacuum cleaner is in the upright post-
tion_

I

I OFF/FLOOR/CARPET SWITCH ]

To start the vacuum cleaner, slide the
OFF!FLOOR/CARPET switch from the OFF

position to the FLOOR or CARPET position.

ill i i i i,ill ii ii illlll,lll

,_ CAUTION

Refer to your carpet manufacturers
cleaning recommendations_ Some more
delicate carpets may require that they

be vacuumed with lhe agitator turned
off, to prevent carpet damage,

To stop the vacuum cleaner, slide the
ON/FLOOR/CARPET switch to the OFF

_osilion,

illl i i

_CAUTION

Do not allow vacuum cleaner to remain
in one spot far any length of time when
the agitator is turning. Damage to car-

pet may occur.

OFF - turns both
suctionand OFF/FLOOR/

brush motors off. CARPET

FLOOR - turns Selector
on the suction

motor only, In
this position the

brush assembly
does not

revolve. Use
this setttncj for cleaning hardwood and tile

floors and when any attachments (tools)
are used°

CARPET- turnson boththe suctionand the
brushmotors,

Note: The acjttator does not rotate when
the vacuum cleaner is in the upright posi-

tiono

I0

PILE HEIGHT SELECTION AND SETTING

To select a pile height setting:

Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the side of

the nozzle_ The pile height setting shows
on the indicator window_ See SUGGESTED

PILE HEIGHT SETTINGS.

Attention: Refer to your carpet

manufacturers cleaning
recommendations. Some more delicate

carpets may require that they be

vacuumed with the agitator turned off to
prevent carpet damage°

EIGHT

ADJUST

Pedal

color

Window

SUGGESTED PILE HEIGHT SETTINGS

There are four (4) pile height settings on
the vacuum cleanen l:or best deep down

cleaning, use the XLO setting, However,
you may need to rals_ the helght to make

some jobs easier, such as scatter rugs and
some deep pile carpets, and to prevent

the vacuum cleaner from shutting off.

Suggested settings are:
HI - Shag, deep pite, or scatter rugs_
MED - Medium to deep pile.

LO - Low to medium pile_
XLO - Most carpets, bare floors, and

delicate carpets that require agitator to
be turned off.

CHECK BAG INDICATOR

When the vacuum cleaner _srunning with
normal air flow, the light on the CHECK

BAG indicator Is off. The light comes on
whenever the airflow becomes blocked_ If

that occurs, check the d_sposable dust bag,

motor safety filter and other possible ctog

locations shown in CLOG REMOVAL.
NOTE: It is normal for the CHECK BAG

indicator to come on when using certain
attachments, due to reduced airflow

through attachment=, No maintenance is

required°

ATTACHMENTS ]

CAUTION

DO NOT use the hose when the vacuum

cleaner is in the use position.
Always return the vaccum cleaner to the

upright position before using the hose

and attachments°

TO USEATTACHMENTS

1. Placethe vacuumcleaner inthe upright
poslt|on_

2_ Remove the hose handle and wand by
removing hose handle from hose holder and
lifting up_

3, Use attachments as needed, See
ATTACHMENT USE TABLE.
FOR ADDITIONAL REACH

Rotate hose
release lever

down to release

hose for
maximum hose

reach°

,_ CAUTION

When using attachments, be careful not
to overextend the stretch hose when

reaching. Trying to reach beyond the
hose stretch capability could cause the

vacuum cleaner to tip over.

illlll,

DO NOT pull the vacuum cleaner
around the room by the hose_ Property

damage or personal injury could result,

TELESCOPINGWAND

I, The wand length is
adjustable and

requires no assembly., ===
To adjust, simply push ===

down on the wand
handre and slide the

upper wand to the

desiredheight. mum

2, Extend wand to
desired length_

COMBINATION BRUSH

The combination brush can be attached
directly to the wand.

Combinallon _

Brush Bru=hJ _

Holder

Use the brush holder w|thout the brush
for greater suction on furniture cushions

or stairs°

Usebrush holder with brush for cleaning
loosesurfaces suchas drapes.

12

I

ATTACHMENT USE TABLE

ATTACHMENT

CREVICE TOOL

COMB,..TIO.B.US."......

PETHAND/MATE"

CLEANING AREA

Belween

Furntiuro* Cushtons*

4 4
4

€"

I

l

...........Sfaff_ I Floors

,/

•/ = Applicable

* Always clean attachments before using on fabrics.

**Use the brush holder without the brush for greater suction on furnitucecushTonsor slatrs.

Use brush holder with brush for cleaning loose surfaces suchas drapes,

Carpet edges
Guide either side or the front of the

nozzle along the wall baseboard,
Stairs

Set handle In full upright position,
Agitator stops rotatlng_ Use the crevice

tool, combination brush or Pet Handi

MateT_

Unit Tipping
When using the attachments keep the
extension hose release lever in the locked

position when possible. This helps to keep
the vacuum cleaner from tipping over
when stretching the hose, If additional

hose is needed then unlock the release
Fever and pull out additional hose. Use
caution not to tip over vacuum cleaner.

ii, ii Ill IIII1,,"_' '" ' " ,,,

WARNING

Personal Injury Hazard

Use care if vacuum cleaner is placed on

stairs, If it fails, personal injury or prop-
erly damage could result.

For best cleaning results, keep the airflow

passage clear, Unplug the vacuum
cteaner from the outlet before checktng_

See CLOG REMOVAL

_3

MOTOR PROTECTION SYSTEM

Thermal Protector - Suction Motor
This vacuum cleaner has a thermal

protector which automatically trips to
protect the vacuum cleaner suction motor°

If a clog prevents the normal flow of air

to the motor, the thermal protector turns

the motor off automatically. This allows

the motor to cool in order to prevent

possible damage to the vacuum cleaner°

Thermal Prolector - Agitator Motors
This vacuum cleaner has thermal

protectors which automatically trip to
protect the agitator motors,The therma!

protectors turn the motors off
automatically. This allows the motors to

cool in order to prevent possible damage
to the vacuum cleanen

To reset thermal protectors: Turn the
vacuum cleaner off and unplug the power
cord from the outlet to allow the vacuum
cleaner to cool and the thermal

protectors to reset.

CAUTION

Always return the vaccum cleaner to the
upright position before using the hose

and attachements_ Failure to do so may
result in overheating of the agitator

motors and can cause the thermal

protectors to trip. ...................

Check for and remove clogs, and replace
bag if necessary. See CLOG REMOVAL
section, Also check and replace any
clogged filters. Wait approximately 40-,50

minutes before restarting vacuum cleaner.

Motor Profector

This vacuum cleaner has a motor

protector by-pass valve which prevents
motor overheating and damager The

valve opens to provide cooling air when a
clog prevents normal air flow to the

vacuum cleaner suction moton You will
notice a change of sound as air rushes

through the valve opening.

To correct problem, install a new dust

bag, if using attachments, adjust to allow
for greater air flowo

NOTE: The motor protector may open
when using aflachments or when cleaning

new carpet due to reduced airflow
caused by the attachments themselves or
by new carpet llnt filling the dust bag
quickly.

NOTE: Do not block motor protector.

14