Kenmore 11631200210 Owner’s Manual
Use & Care Guide
Manual de Use¥ Cuidado
English / Espa_ol
Model/Modelo: 116.31200
Ke
P/N C01ZDWA10U00 - t<C01ZDWA10U0
Sears Brands Management
Corporation, Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
O
®
Before Using Your New
Vacuum Cleaner ..............................................................................................................................3
Packing List...................................................................................................................................3
Kenmore Vacuum Cleaner Warranty ..........................................................................................4
important Safety instructions.........................................................................................................5
Parts and Features...........................................................................................................................6
Assembly instructions.................................................................................................................7-9
Handle ...........................................................................................................................................7
Attachment Assembly ..............................................................................................................8-9
Power Cord ...................................................................................................................................9
Operating instructions .............................................................................................................10-14
Power Cord ..................................................................................................................................10
Releasing the Handle ...................................................................................................................11
OFF/FLOOR/CARPET Switch ...................................................................................................11
Suggested Pile Height Settings .................................................................................................12
Pile Height Selection and Settings ...........................................................................................12
Check Bag indicator ...................................................................................................................12
Attachments ................................................................................................................................13
Attachment Use Table ...............................................................................................................14
Vacuuming Tips ..............................................................................................................................14
Performance/Safety Features ................................................................................................15-16
Vacuum Cleaner Care ............................................................................................................17-20
Vacuum Cleaner Storage .........................................................................................................17
Cleaning Exterior and Attachments ........................................................................................18
Cleaning Dirt Sensor Optics ......................................................................................................18
Dust Bag Removal and Replacement ..............................................................................18-19
Motor Safety Filter Cleaning ....................................................................................................19
Exhaust HEPAFilter Replacement ...........................................................................................20
Carbon Filter Replacement .......................................................................................................20
Dust Bag Cover Reinstall ................................................................................................................21
Agitator Cleaning ...........................................................................................................................21
Removing Clogs........................................................................................................................21-22
Troubieshootlng ..............................................................................................................................23
Master Protection Agreements ....................................................................................................24
RequestingAssistance
Or Service...........................................................................................................................Back page
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Please read this guide. It will help you assemble and operate your new I<enmore vacuum cleaner in the
safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at
1-877-531-7321. You will need the complete model and serial numbers when requesting information.
Your vacuum cleaner's model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new I<enmore vacuum
cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt} in a safe place for future reference.
PACKING LiST
Your I<ENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:
1 Upright Vacuum Cleaner 1 Pet Handi Mate TM
I Handle I Telescoping Wand
1 Crevice Tool 1 Use & Care Guide
1 Combination Brush 1 Repair Parts List
Each of the above assemblies are shown in detail inside the Repair Parts List.
=3=
Vacuum Cleaner Help Line:
| -877-531-732|
8:00am-5:00pm EST,M-F
(U.S.A. and Canada)
One Year Limited Warranty
When assembled, operated and maintained according to alt instructionssupplied with
the product, if this vacuum cleaner fails due to a defect in material or workmanship
within one year from the date of purchase, return it to any Sears store, Sears Parts &
Repair Center or other Kenmore outlet for free repair.
If this vacuum cleaner is used for other than private family purposes, this warranty
applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay
for:
1. Expendable items that can wear out from normal use, including but not limited to
filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product assembly, operation or
maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not assembled, operated or maintained
according to all instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for
other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all instructions supplied with
the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications
made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product
repair as provided herein. Implied warranties, including warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed
by law. Sears shal! not be liable for incidental or consequential damages. Some states
and provinces do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of merchantability or
fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this vacuum cleaner is used in the United States and
Canada.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation., Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada MSB 2C3
-4-
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:
Your safety is important to us. To reduce the risk of fire, electrlcal shock, injury to per=
sons or damage when using your vacuum cleaner, follow basic safety precautions in=
duding the following:
Use your vacuum cleaner only as
described inthisguide. Useonly with
Sears recommended attachments.
Disconnect electrical supply before
servicingor cleaning out the brush area.
Failure to do socould result inthe brush
unexpectedly starting, causing personal
injuryfrom moving parts.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when not
in useand before performing maintenance.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be usedas a toy. Close
attention is necessary when used by or
near children.
Do not use with a damaged cord or plug.
If vacuum cleaner isnot working as it
should, has been dropped, damaged, left
outdoors, or dropped inwater, return it to
a Sears Service Center.
Do not pull or carry by cord, usecord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not use with any opening blocked;
keep free of dust, lint, hair, and anything
that may reduce air flow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on
floor.
Do not usevacuum cleaner to pick up
flammable or combustible liquids
(gasoline, cleaning fluid, perfumes, etc.), or
use in areas where they may be present.
The fumes from thesesubstances can
create a fire hazard or explosion.
Do not pick up anything that isburning or
smoking,such as cigarettes, matches, or
hot ashes.
Do not use vacuum cleaner without dust
bag and/or filters in place.
Always replace the dust bag after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to replace the dust bag could cause
permanent damage to the vacuum cleaner.
Do not usethe vacuum cleaner to pick up
sharp hard objects, small toys, pins,paper
clips, etc. They may damage the vacuum
cleaner or dust bag.
Unplug before connecting Pet Handi
Mate TM.
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
SAVE THESEINSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your
vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for
important use and safety information. This guide contains safety statements under
warning and caution symbols.
=5=
It is important to know your vacuum cleaner's parts and features to assure its proper and safe use.
Review these before using your vacuum cleaner.
ICERTIFiED
|asthma&aJiergy
This vacuum is certified asthma & allergy friendly" by the Asthma
and Allergy Foundation of America.
Use only AAFA approved replacement dust bags and exhaust filters to
maintain AAFA certification.
, _s: ,_t_lmaan_allergy
REPLACEMENT PARTS
PartNo.
Item Style No. in USA
Exhaust Filter _ EF-1 20-53295
Dust Bag (2-pack) _ O 20-53293
Dust Bag (6-pack) _ O 20-53294
Carbon Filter _ ..... KC38KDWAZ000
or call 1-800-252-1698.
Quick Release
Upper Cord
Pet
Handi Handle
Carrying
Combination
Dust Bag Cover
(Dust Bag Inside)_
Part No.
in Canada
20-40324
20-50410
OFF/FLOOR/CARPET
Switch.
Check Bag
Indicator--
Scan to reorder bags or go
to kenmore.com/reorderO
Power Cord
_-_Crevice
Wand
Exhaust Filter Cover
(Filter
Hose Release
Lever
Model/Serial Dirt
Numbers- Furniture
Holder Guard
Headlight_
Agitator Reset
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/ /I I H /-Height
Ill iAdj°stmen'
L/I -_//-Hondle
_/ Pedal
"_/J_'- Pile Height
_/ Indicator
Re,ease
_Nozzle
Pleasepay special attention to these hazard alert boxes, and follow any instruc-
_ tions given. WARNING statements alert you to such hazards as fire, electric
Electrical Shock Hazard
DO NOT plug into the electrical supply
until the assembly is complete. Failure
to do so could result in electrlcal shock
or injury.
shock, burns and personal injury. CAUTION statements alert you to suchhazards
as personal injury and/or property damage.
Before assembling the vacuum cleaner,
WARNING
check the PACKING LIST. (Page 3) Use this
list to verify that you have received all the
components of your new Kenmore
vacuum cleaner.
HANDLE
,_CAUTION
Do not overtighten.
Overtlghtening could strip the screw
holes.
Do not operate the vacuum cleaner with=
out the screw in place.
1. Remove the handle screw from the
body of the vacuum cleaner.
2. Position the handle assembly as shown
in the illustration. Insert handle screw.
3. Using a Phillips screwdriver, tighten Hond,e __
handle screw. Screw _ ___,
NOTE: It may be necessary to adjust the _1_. _
handle slightly. _
Hose
Holder
Handle
Screw
Hole
=7=
ATTACHMENT ASSEMBLY
HOSE AND WAND
1. Insert the tab
on the telescopic
wand into the "J"
slot on the hose.
Twist the tele-
scopic wand to
lock in place.
See (Fig 1)
2. Place the tele-
scopic wand in
the wand holder
and route the
hose as shown.
(Fig 3)
Hose J
"J" Slot_-......
Tab ----_-_ .____
Telescopic
Wand _____
Fig 1 I J
4. Snap the hose into the hose cuff on the
side of the vacuum cleaner
m
CAUTION
I i
|Do not operate the agitator without the|
|wand properly inserted into the wand|
|holder and the hose properly secured in|
_the hose holder J
Fig.
3. Wrap the hose into the hose holder
located on the handle of the vacuum
cleaner.
upwards to lock
the hose in place.
___ release lever
• _ _ 5. Rotate the hose
COMBINATION BRUSH
Combination
Brush --
1. insert the combination brush into the
holder on the back of the vacuum cleaner
as shown.
=8=
PET HANDI MATE TM
For operation of Pet Handi Mate TM see
separate Use & Care Guide.
1. Place Pet Handi
Mate TM into the
storage area.
'2. Rotate the Pet
Handi Mate TM back
untit it snaps into
place.
CREVICE TOOL
1. Insert the
crevice tool into
the holder on the
side of the vac-
uum cleaner as
shown.
POWER CORD
Wrap the hose into the hose holder
located on the handle of the vacuum
cleaner.
NOTE: The wand and hose must be in
place before wrapping the power cord.
WARNING
]
1. Make sure that cord hook is in upright
position as shown.
'2. Wrap power cord loosely around cord
hook and carry handle.
3.Lock power cord plugonto thepower
cord.
Power
Cord
Handle
Electrical Shack and Personal Injury Hazard
Wrapping the cord too tightly puts stress on
the cord and can cause cord damage. A
damaged cord is an electrical shock hazard
and could cause personal injury or damage.
-9-
_CAUTION
Moving parts! To reduce the risk of personal injury,
DO NOT touch the agitator when vacuum cleaner is
on. Contacting the agitator while it is rotating can
cut, bruise or cause other injuries. Always turn off
and unplug from electrical outlet before servicing.
Use caution when operating near children.
\
1. Turn the quick
release upper
cord hook to
either side and
down to release
the power cord.
_WARNING
To reduce the risk of electric shock,
this vacuum cleaner has a polarized
plug (one blade is wider than the
other).
The plug will fit in a polarized outlet
only one way. If the plug does not fit
fully in the outlet, reverse the plug. If
it still does not fit, contact a qualified
technician to install the proper outlet.
Do not change the plug in any way.
2. Detach the
power cord plug
from the power
cord and pull the
cord off the
quick release
upper cord hook.
POWER CORD
4. Plug the polarized power cord into a
120 Volt outlet located near the floor.
_WARNING
Personal Injury and Product Damage
Hazard
* When any abnormality/failure occurs,
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
5. To restore cord, after use turn upper
cord hook to the up position, then wrap
cord loosely around quick release cord
upper hook and carrying handle.
Electrical Shock And Personal Injury Hazard
Wrapping the cord too tightly puts stress on
the cord and can cause cord damage. A
damaged cord is an electrical shock hazard
and could cause personal injury or damage.
i
stop using the product immediately
and disconnect the power ptug.
WARNING
3. Be sure the power cord is locked into
the locking notch of the upper cord hook.
This wilt help manage the cord when
operating unit
- 10 -
RELEASING THE HANDLE
Releasethe handle by pressing down on the
handle release pedal with your foot and
pulling back and down on the handle with
your hand.
OFF/FLOOR/CARPET SWITCH
_CAUTION
Refer to your carpet manufacturers
cleaning recommendations. Some more
delicate carpets may require that they
be vacuumed with the agitator turned
off, to prevent carpet damage.
Note: The agitator does not rotate when the
vacuum cleaner is in the upright position.
To start the vacuum cleaner, slide the
OFF/FLOOR/CARPET switch from the OFF
position to the FLOOR or CARPET position.
To stop the vacuum cleaner, slide the
OFF/FLOOR/CARPET switch to the OFF
position.
OFF - turns both
suction and
brush motors off.
FLOOR - turns [_[_i[_h
on the suction
motor only. In
this position the
brush assembly
does not
revolve. Use
this setting for cleaning hardwood, tile
floors and delicate carpets and when any
attachments (tools) are used.
CARPET - turns on both the suction and the
brush motors. Not recommended for
hardwood floors, tile and delicate carpets.
OFF!FLOOR/
CARPET
i AUTION
_Do not allow vacuum cleaner to remain
_in one spot for any length of time when
_the agitator is turning. Damage to carpet
may occur.
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SUGGESTED PILE HEIGHT SETTINGS
There are four (4) pile height settings on
the vacuum cleaner. For best deep down
cleaning, use the LO setting. However, you
may need to raise the height to make
some jobs easier, such as scatter rugs and
some deep pile carpets, and to prevent
the vacuum cleaner from shutting off.
Attention: Refer to your carpet
manufacturers cleaning
recommendations. Some more delicate
carpets may require that they be
vacuumed with the agitator turned off to
prevent carpet damage.
PILEHEIGHT SELECTION AND SETTING
To select a pile height setting:
Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the side of
the nozzle. The pile height setting shows
on the indicator window. See
SUGGESTED PILE HEIGHT SETTINGS
section above.
Suggested settings are:
HI - Shag, deep pile, or scatter rugs.
MNI - Medium to deep pile.
MLO - Low to medium pile.
LO - Most carpets, bare floors combined
with FLOOR power switch setting,
delicate carpets that require agitator to
be turned off.
ADJUST
Pedal
Window
CHECK BAG iNDiCATOR
When the vacuum cleaner is running with
normal air flow, the light on the CHECK
BAG indicator isoff. The light comes on
whenever.
1. Bag isfull. See DUST BAG REPLACEMENT
(Page 19)
2. the airflow becomes blocked. If that
occurs, check motor safety filter and other
possible clog locations shown in
REMOVING CLOGS. (Pages 21-22)
3. When using some attachments
NOTE: It is normal for the CHECK BAG indi-
cator to come on when usingcertain at-
tachments, due to reduced airflow through
attachment. No maintenance is required.
- 12 -
ATTACHMENTS
CAUTION
DO NOT use the hose when the vacuum
cleaner is in the use position.
Always return the vacuum cleaner to the
upright position before using the hose
and attachments.
TO USE ATTACHMENTS
1. Place the vacuum cleaner in the upright
lock position.
2. Remove the hose and wand by removing
hose from hose holder and lifting up.
3. Use attachments as needed. See
ATTACHMENT USE TABLE. (page 14)
o Hose___.________._
CAUTION
When using attachments, be careful not
to overextend the stretch hose when
reaching. Trying to reach beyond the
hose stretch capabiEty could cause the
vacuum cleaner to tip over.
CAUTION
DO NOT pull the vacuum cleaner
around the room by the hose. Property
damage or personal injury could result.
TELESCOPING WAND
The wand length is adjustable and requires
no assembly. To adjust, simply pressbutton
on the wand handle and slide the upper
wand to thedesired length, release button
and move inner wand in or out until it locks.
4. FOR ADDITIONAL REACH
Rotate hose
release lever
down to release
hose for
maximum hose
reach.
COMBiNATiON BRUSH
The combination brush can be attached
directly to the wand.
Combination _
Brush Brush _-
Holder
Use the combination brush without the
brush for greater suction on furniture
cushions or stairs.
Use combination brush with brush for
cleaning loose surfaces such as drapes.
- 13 -
ATTACHMENT USE TABLE
CLEANING AREA
Between
ATTACHMENT Furniture:_ Cushions_ Drapes_ Stairs Floors
CarpelBare
CREVICE TOOL
COMBINATION BRUSH
PETHANDI MATETM
_' = Applicable
Always clean attachments before using on fabrics.
_Use the combination brush without the brush for greater suction on furniture cushions or
stairs. Use combination brush with brush for cleaning loose surfaces such as drapes.
Carpel edges
Guide either side of the nozzle along the
wall.
WARNING
Personal injury Hazard
Use care if vacuum cleaner is placed on
stairs, if it fails, personal injury or prop=
erty damage could result.
Stairs
Set handle in full upright position.
Agitator stops rotating. Use the crevice
tool, combination brush or Pet Handi
Mate TM for other cleaning needs.
Unit Tipping
When using the attachments keep the
extension hose release lever in the locked
position when possible. This helps to keep
the vacuum cleaner from tipping over
when stretching the hose. If additional
hose is needed then unlock the release
lever and pull out additional hose. Use
caution not to tip over vacuum cleaner.
For best cleaning results, keep the airflow
passage clear. Unplug the vacuum
cleaner from the outlet before checking.
See REMOVING CLOGS. (page 21=22)
=14=
MOTOR PROTECTION SYSTEM
1. Thermal Protector - Suction Motor
This vacuum cleaner has a thermal
protector which automatically trips to
protect the vacuum cleaner suction motor.
If a clog prevents the normal flow of air
to the motor, the thermal protector turns
the motor off automatically. This allows
the motor to coot in order to prevent
possible damage to the vacuum cleaner.
2. Thermal Protector - Agitator Motors
This vacuum cleaner has thermal
protectors which automatically trip to
protect the agitator motors. The thermal
protectors turn the motors off
automatically. This altows the motors to
cool in order to prevent possible damage
to the vacuum cleaner.
To reset thermal protectors: Turn the
vacuum cleaner off and unplug the power
cord from the outlet to allow the vacuum
cleaner to cool and the thermal
protectors to reset.
CAUTION
Always return the vacuum cleaner to the
upright position before using the hose
and attachments. Failure to do so may
result in overheating of the agitator
motors and can cause the thermal
protectors to trip.
3. By-Pass Valve
This vacuum cleaner has a By-Pass Valve
which prevents motor overheating and
damage. The valve opens to provide
cooling air when a clog prevents normal
air flow to the vacuum cleaner suction
motor. You wilt notice a change of sound
as air rushes through the valve opening.
By-Pass
Valve
To correct problem, install a new dust
bag. If using attachments, adjust to allow
for greater air flow.
NOTE: The By-Pass Valve may open when
using attachments or when cleaning new
carpet due to reduced airflow caused by
the attachments themselves or by new
carpet lint filling the dust bag quickly.
NOTE: Do not block By-Pass Valve.
Check for and remove clogs, and replace
bag if necessary. See REMOVING CLOGS
Section (Page 2|-22). Also check and
replace any clogged filters. Wait
approximately 40-50 minutes before
restartlng vacuum cleaner.
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