Kenmore 11631195410 Owner’s Manual
Use & Care Guide
Manual de Uso y Cuidado
I<enmore
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
Sears Brands Management Corporation
Hoffrnan Estates, IL 60179 USA
www.kenmore.corn
www.sears.corn
www.krnar t.corn
Before Using Your New Vacuum Cleaner .................................................................................. 2
Packing List ....................................................................................................................................... 2
Kenmore Vacuum Cleaner Warranty .......................................................................................... 3
Important Safety instructions ........................................................................................................ 4
Parts and Features ........................................................................................................................... 5
Assembly instructions ................................................................................................................. 6-8
Operating instructions ............................................................................................................... 9-13
Performance/Safety Features ................................................................................................ 13-14
Vacuum Cleaner Care ............................................................................................................. 15-23
Before Requesting Service ......................................................................................................... 24
Notes ......................................................................................................................................... 25-26
Requesting Assistance Or Service ............................................................................... Back page
Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Line at 1-877-531-7321. Youwill need the complete model and serial numbers when re-
questing information. Your vacuum cleaner's model and serial numbers are located on the
Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:
" Upright Vacuum Cleaner
" Handle
" Crevice Tool
oDusting Brush
° Telescoping Wand
" Pet Handi-Mate ®
, Use & Care Guide
, Repair Parts List
Each of the above assemblies are shown in detait inside the Repair Parts List.
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KENMORE LiMiTED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in
material or workmanship when it is correctly installed, operated and maintained
according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will be replaced free of charge.
For warranty coverage details to obtain free repair or replacement, visit the web page:
www.ken more.cam/warranty.
This warranty does not cover filters, belts, bags, or bulbs, which are expendable parts
that can wear out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household
purposes.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
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Read all instructions in the manual before assembling or using your vacuum cleaner
WARNING
Your safety is important to us. To reduce the risk of fire, electrlcal shock, injury to persons
or damage when using your vacuum cleaner, follow basic safety precautions.
Use your vacuum cleaner only as
described in this guide. Use only with
Sears recommended attachments.
Disconnect electrical supply before
servicing or cleaning out the agitator
area. Failure to do so could result in the
agitator unexpectedly starting, causing
personal injury from moving parts.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when not
in use and before performing
maintenance,
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or
near children.
Do not use with a damaged cord or plug.
If vacuum cleaner is not working as it
should, has been dropped, damaged, left
outdoors, or dropped in water, return it to
a Sears Service Center.
Do not pull or carry by cord, use cord as
a handle, close a door on cord, or pull
cord around sharp edges or corners. Do
not run vacuum cleaner over cord. Keep
cord away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner
with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked;
keep free of dust, lint, hair, and anything
that may reduce air flow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on
floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids
(gasoline, cleaning fluid, perfumes, etc.),
or use in areas where they may be
present. The fumes from these substances
can create a fire hazard or explosion.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
Do not use vacuum cleaner without dust
cup and/or filters in place.
Always empty the dust cup after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to empty the dust cup could cause
permanent damage to the vacuum
cleaner.
Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner or dust bag.
Unplug before connecting Pet Handi-
Mate.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when
rewinding.
You are responsible for making sure that
your vacuum cleaner is not used by
anyone unable to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your
vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for
important use and safety information. This guide contains safety statements under warn-
ing and caution symbols,
-4-
It is important to know yourvacuum cleaner's parts and features to assure its proper and safe
use. Review these before usingyour vacuum cleaner.
Handle
Hose--
Handi-Mate
Crevice Primary
Filter (inside)
Telescc -- Dust Cup
Exhaust
Filter
(inside)
Furniture Guard Power Cord
Belt (inside)_
REPLACEMENT PARTS
Holder
-- Locking
Notch
_- Dusting
Brush
POn/Off
Switch
Carpet/Bare Floor
Selector
Object Stvte Part No.
in USA
Exhaust HEPA Filter EF-2 20-80001
Belt .... KC28SDRZZ000 _
Primary Filter (Dust Cup) .... KC44KDMTZ000 _
Part No.
in Canada
20-40320
KC28SDRZZO00*
KC44KDMTZO00*
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Please pay special attention to these hazard alert boxes, and follow any
instructions given. WARNING statements alert you to such hazards as fire,
electric shock, burns and personal injury. CAUTION statements atert you to
such hazards as personal injury and/or property damage.
WARNING
Electrical Shack Hazard
DO NOT plug into the electrical supply
until the assembly is complete. Failure
to do so could result in electrlcal shock
or injury.
CAUTION
Do not overtighten.
Overtlghtening could strip the screw
holes.
Do not operate the vacuum cleaner
w_thout the screw in place.
DO NOT plug in until assembly is
complete.
1. Remove handle screw from handle.
HANDLE
Before assembling the vacuum cleaner,
check the PACKING LIST. (Page2) Use this
list to verify that you have received all the
components of your new Kenmore
vacuum cleaner.
'2. Insert handle with locking notch to the
back of the vacuum cleaner as shown.
3. Insert handle screw.
---Handle
4. Tighten handle screw.
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HOSE AND WAND
CAUTION
Do not operate the agitator without the
wand properly inserted into the wand
holder and the hose handle properly
secured in the hose holder
1. Remove the hose from the nozzle hose.
3.
Place the wand into the wand holder
and press firmly onto nozzle hose.
4.
Route hose in the hose holders as
shown.
Hose
2. Insert the tab on the wand into the "J"
slot on the hose. Twist the wand to
lock in place.
Hose
Wand Holder
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ATTACHMENTS
CREVICE TOOL
Insert crevice tool intovacuum cleaner tool
holder.
PET HAN DI-MATE
Place the Pet Handi-Mate into the clip
located on the handle.
Pet Handi-Mate
Crevice
DUSTING BRUSH
insert dusting brush into slot on the back
of the vacuum cleaner as shown.
Brush
g
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CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating can cut, bruise
or cause other injuries. Always turn off and unplug from
electrlcal outlet before servicing.
Use caution when operating near children.
POWER CORD
NOTE: To reduce the risk of electrical
, WARNING
Personal Injury and Product Damage
Hazard
DO NOT place hands or feet under
the vacuum cleaner at any time.
DO NOT plug in if switch is in ON
position. Personal injury or property
damage could result.
The cord moves rapidly when
rewinding. Keep children away and
provide a clear path when rewinding
the cord to prevent personal injury.
DO NOT use outlets above counters,
Damage from cord to items in
surrounding area could occur,
When any abnormality/failure
occurs, stop using the product
immediately and disconnect the
power plug.
shock, this vacuum cleaner has a
polarized plug, one blade is wider than
the other. This plug will fit in a
polarized outBet only one way.
If the plug does not fit fully in the
outlet, reverse the plug. If it still does
not fit, contact a qualified electrician to
install the proper outlet.
DO NOT CHANGE THE PLUG IN ANY
WAY,
Only use outlets near the floor.
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CORD REEL
1. Pull power cord out of vacuum cleaner
to desired length.
2. Plug the polarized power cord into a
120 Volt outlet located near the floor.
3. Make sure
the power
cord isplaced
_ Handle
into the
locking notch
as shown.
To Rewind:
1. Turn off and unplug the vacuum
cleaner.
2. Hold the plug while rewinding to
prevent damage or injury from the
moving cord.
3. Press the cord release button allowing
cord reel to retract.
h
ON/OFF SWITCH
CAUTION
Refer to your carpet manufacturers
cleaning recommendations. Some more
delicate carpets may require that they
be vacuumed with the agitator turned
off, to prevent carpet damage.
i CAUTION
_Do not allow vacuum cleaner to remain
_in one spot for any length of time when
_the agitator is turning. Damage to carpet
may occur.
Toturn vacuum cleaner on or off, press on
the on/off switch.
J/Off Switch
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ADJUSTING THE HANDLE
Step on nozzle
top and pull back
to change handle
position.
Move vacuum
cleaner to upright
position for storage
and tool use.
ATTACHMENTS
_CAUTION
DO NOT overextend your reach with
NOTE: Hold the handle to support the
vacuum cleaner when using tools and
disconnecting or attaching the hose.
Move vacuum cleaner
to middle position for
normal use.
Use low position for
cleaning under
furniture. Step on
nozzle top and pull
back to change from
normal use position to
low position.
1. Place the vacuum cleaner in the upright
lock position.
2. Disconnect the hose & wand from the
vacuum cleaner.
3. Pull the wand gently in the direction of
the arrow to disconnect. It may be
necessary to slightly twist the hose handle
to loosen from the nozzle hose,
m
I AUTION
_Do not allow vacuum cleaner to remain
_in one spat for any length of time when
_the agitator is turning. Damage to carpet
may occur.
Wand
Hose
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TELESCOPING WAND
1. Rotate the locking ring to the
UNLOCK position.
'2. Extend wand to full length
3. Rotate the locking ring to the LOCI(
position.
Suction
Control
Slide
Wand
Upper
Wand
TO OPERATESUCTION CONTROL SLIDE
When using attachments for cleaning
draperies, smalls rugs with low pile, and
other delicate items, rotate the suction
control slide to the open position. This
slide is located on the telescoping wand,
close to the hose. See view above.
This will reduce suction for ease of
cleaning.
NOTE: Return suction control slide to the
closed position for normal cleaning.
Attach crevice tool or dusting brush as
needed.
Crevice tool, dusting brushor Pet Handi-
Mate can attach to either wand or hose.
i Crevice
Tool
--- )1_ ' 7
i Hose I
L Telesoping I
Wand
For additional reach, the dusting brush
may be attached to the end of the
crevice tool.
Crevice
I
I.... _______-- Dusting
Brush
Handi-Mate
Brush
Y
Toachieve
maximum reach
with attachments,
add the crevice
tool to the end of
the wand by
inserting and
twisting slightly.
_,,j Crevice
_\_Telescoping
_CAUTION
Selector should be placed in BARE
FLOOR (TOOLS) position when using
vacuum cleaner on bare floors and
when using tools.
Incorrect setting my cause floor or
carpet damage.
_CAUTION
DO NOT pull the vacuum cleaner
around the room by the hose.
Property damage or personal injury
could result.
- 12 -
ATTACHMENT USE TABLE
CLEANING AREA
ATTACHMENT Between Stairs
Crevice Tool _ _/ _/ _,, _,,
Brush
Dusting
PetHandi-Mate
I/ = Applicable
Always clean attachments before using on fabrics.
Furnitures Cushions_ Drapes _ Carpet Bare Floors
CARPET/BARE FLOOR SELECTOR
m
i cAuT,o. I
In_e ing may damage floor.
Selector should be placed in BARE
FLOOR (TOOLS) position when using
vacuum cleaner on bare floors and when
using tools. The agitator does not rotate
in the BARE FLOOR (TOOLS) position.
Floor Selector
Carpet/Bare __
Selector should be placed in CARPET
position when using vacuum cleaner on
carpeted floors.
-13-
EDGE CLEANING
AUTOMATIC ADJUSTING NOZZLE
Deep Pile Carpet Shallow Pile Carpet
This model is equipped with an edge
cleaning feature for cleaning carpet
edges near baseboards and stationary
furniture.
The nozzle of your vacuum cleaner
automatically adjusts to any carpet pile
height.
Feature allows nozzle to float evenly over
carpet pile surfaces.
No manual adjustments required.
THERMAL PROTECTOR
This vacuum cleaner has o thermal
protector which automatically trips to
protect the vacuum cleaner from
overheating.
If a clog prevents the normal flow of air
to the motor, the thermal protector turns
the motor off automatically. This allows
the motor to cool in order to prevent
possible damage to the vacuum cleaner.
TO CORRECT PROBLEM:
Turn the vacuum cleaner off and unplug
the power cord from the outlet to allow
the vacuum cleaner to cool and the
thermal protector to reset.
Check for and remove clogs, if necessary
(See REMOVING CLOGS p. 22-23). Also
check and replace any clogged filters
and empty dust cup, if necessary.
Wait approximately fifty (50) minutes and
then plug the vacuum cleaner in and turn
back on to see if the motor protector has
reset.
- 14 -
Always follow all safety precautions when
performing maintenance to the vacuum
cleaner.
CLEANING EXTERIOR AND ATTACHMENTS
WARNING
Electrical Shock And Personal Injury
Hazard
Disconnect electrical supply before
servicing or cleaning the vacuum
cleaner. Failure to do so could result in
electrical shock or personal injury
from vacuum cleaner suddenly
starting.
1.Turnoff and unplug vacuum cleaner. DO
NOT drip water onvacuum cleaner.
'2. To clean exterior, or to reduce static
electricity and dust build-up, wipe outer
surface of vacuum cleaner and
attachments. Use a clean, soft cloth that
has been dipped in a solution of mild liquid
detergent and water, then wrung dry. Wipe
dry after cleaning.
EMPTYING DUST CUP
Always empty the dust cup when dirt
level reaches the "MAX" line.
1. Grasp the handle on the top of the
dust cup.
2. Press the dust cup release button.
Dust Cup
Release
Button--
_Line
Wash attachments in warm soapy water,
rinse and air dry. Do not clean in
dishwasher.
CAUTION
Do not use attachments if they are wet.
Attachments used in dirty areas, such as
under a refrigerator, should not be used
on other surfaces untll they are washed.
They could leave marks.
3. Lift up and out to remove dust cup
from vacuum cleaner.
=15 =
CAUTION
Be sure to hold the dust cup over a
proper trash container prior to releaslng
the door of the dust cup.
4. Press dust cup lid release. The dust
cup will open and the debris will fall out.
5. Remove any clogs that might be
located in the pre-filter. (See CLEANING
PRE-FILTER, p. 17)
6. Shake the dust cup to release any
debris that might hang in the pre-filter
TO REPLACE DUST CUP
1. After the dust cup is empty of debris,
firmly close the door. Make sure you hear
a "click" sound to indicate that the door
isfully latched.
Latch
__ Door
D
'2. Place dust cup back into vacuum
cleaner by inserting the bottom first and
tilting back.
3. Push forward and lower dust cup
handle to lock dust cup in place.
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