Kenmore 11631140311, 11631140310 Owner’s Manual
Use & Care Guide
ManuaJ de Usoy Cuidado
I<enmor
Vacuum Cleaner Help Line:
1-877-531-7321
8:00am-5:00pm EST, M-F
Sears Brands Management Corporation
Hoffman Estates, IL 60179 USA
www.kenmore.corn
www.sears.corn
www.kmart.com
Before Using Your New Vacuum Cleaner .................................................................................. 2
Packing List ....................................................................................................................................... 2
Kenmore Vacuum Cleaner Warranty .......................................................................................... 3
important Safety instructions ........................................................................................................ 4
Parts and Features ........................................................................................................................... 5
Assembly instructions ................................................................................................................. 6-7
Operating instructions ............................................................................................................... 8-12
Performance/Safety Features ................................................................................................ 12-14
Vacuum Cleaner Care ............................................................................................................ 14-20
Troubleshooting ........................................................................................................................ 21-22
Notes .......................................................................................................................................... 23-24
Requesting Assistance Or Service ...................................................................................... Back page
Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner
Help Line at 1-877-531-7321. You will need the complete model and serial numbers when
requesting information. Your vacuum cleaner's model and serial numbers are located on the
Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:
1 Upright Vacuum Cleaner 1 Pet HandiMate
1 Handle 1 Telescoping Wand
1 Crevice Tool 1 Use & Care Guide
1 Combination Brush 1 Repair Parts List
Each of the above assemblies are shown in detait inside the Repair Parts List.
-2-
KENMORE LiMiTED WARRANTY
FOR ONE YEAR from the date of sate this appliance is warranted against defects in
material or workmanship when it is correctly installed, operated and maintained
according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will be replaced free of charge.
For warranty coverage details to obtain free repair or replacement, visit the web page:
www.ken more.corn/warranty.
This warranty does not cover filters, belts, bags, or bulbs, which are expendable parts
that can wear out from normal use within the warranty period.
This warranty is void if this product is ever used for other than private household
purposes.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
-3-
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to per-
sonsor damage when using your vacuum cleaner, follow basic safety precautions in-
cluding the following:
Use yourvacuum cleaner only as
described inthis guide. Use only with
Sears recommended attachments.
Disconnect electrical supplybefore
servicingor cleaning out the agitator area.
Failure to do socould result in the agitator
unexpectedly starting, causing personal
injuryfrom moving parts.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when not
in use and before performing maintenance.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or
near children.
Do not use with a damaged cord or plug.
If vacuum cleaner isnot working as it
should, has been dropped, damaged, left
outdoors, or dropped inwater, return it to
a Sears Service Center.
Do not pull or carry by cord, usecord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not use with any opening blocked;
keep free of dust, lint, hair, and anything
that may reduce air flow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on
floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids
(gasoline, cleaning fluid, perfumes, etc.), or
use in areas where they may be present.
The fumes from these substances can
create a fire hazard or explosion.
Do not pick up anything that isburning or
smoking,such as cigarettes, matches, or
hot ashes.
Do not use vacuum cleaner without dust
bag and/or filters in place.
Always replace the dust bag after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to replace the dust bag could cause
permanent damage to the vacuum cleaner.
Do not usethe vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner or dust bag.
Unplug before connecting Pet HandiMate.
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
SAVE THESEINSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your
vacuum cleaner is intended for Household use. Read this Use & Care Guide carefully for
important use and safety information. This guide contains safety statements under
warning and caution symbols.
-4-
It is important to know your vacuum cleaner's parts and features to assure its proper and safe use.
Review these before using your vacuum cleaner.
ICERTJFJED
|asthma&_J|er_
This vacuum is certified asthma & allergy friendly" by the Asthma
and Al|ergy Foundation of America.
Use only AAFA approved replacement dust bags and exhaust filters to
maintain AAFA certification.
REPLACEMENT PARTS
PartNo.
Item Style No. inUSA
Exhaust Filter_ EF-9 20-53296
Dust Bag (2-pack) _ O 20-53293
Dust Bag (6-pack) _ O 20-53294
Belt_ CB-3 20-5218
Cord Hook--
Switch
Indicator
PartNo.
in Canada
20-40195
20-50510
20-40118
i Power
Cord
Scan to reorder bags or go
to kenrnore.corn/reorderO
HandiMate
Telescoping
Release
Cover
(Dust Bag inside)
Headlight
_Overload
,,,_,,____\ Protector
Reset
_H'_eight Adjust
Selector
-5-
Brush
;uction
Control
Exhaust
Filter Cover
(Exhaust
filter inside)
Handle Release
Pedal
g
Please pay special attention to these hazard alert boxes, and follow any instruc-
tions given. WARNING statements alert you to such hazards as fire, electric
shock, burns and personal injury. CAUTION statements alert you to such hazards
as personal injury and/or property damage.
WARNING
Electrlcal Shock Hazard
DO NOT plug into the electrical supply
until the assembly is complete. Failure
to do so could result in electrlcal shock
or injury.
1. Remove the
hose from the
hose holder.
Before assembling the vacuum cleaner,
check the PACKING LIST.(Page2) Use this
list to verify that you have received all the
components of your new Kenmore
vacuum cleaner.
HANDLE
CAUTION
Do not overtighten.
Overtlghtening could strlp the screw
holes.
Do not operate the vacuum cleaner
without the screw in place.
Handle
Screw _ _ __r_\
3. Position
the handle
assembly as
shown in the
illustration.
Holder
2. Remove handle
screw from
vacuum cleaner.
_. 4. Insert handle screw.
Using a Phillips
screwdriver, tighten
handle screw.
5. Route hose in the
hose holders as
shown.
6. Place the hose
onto the hose
holder and press
firmly into place.
-6-
ATTACHMENTS
1. Place the telescoping wand and crevice
tool into attachement holder.
Temescopi.g_t
-Crevice
Tool
Wand_
Holder--.-,====
Attachment I/I
2. Insert the combination brush into the
holder on the back of the vacuum cleaner
as shown.
-Combination
Brush
3. Place Pet
HandiMate into
the storage area.
4. Rotate the Pet
HandiMate back
until it snaps into Pet
place.
POWER CORD
WARNING
Electrical Shock and Personal Injury Hazard
Wrapping the cord too tightly puts stresson
the cord and can cause cord damage. A
damaged cord isan electrical shock hazard
and could cause personalinjury or damage.
NOTE: The hose must be in place before
wrapping the power cord.
1.Make sure that
cord hook is in
upright positionas
shown.
2. Wrap power
cord loosely
around cord hook
and carrying
handle.
-7-
Plug
Hook
Handle
3. Lock power
cord plug onto the
power cord.
Cord
CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and
unplug from electrical outlet before servicing.
Use caution when operating near children.
POWER CORD
1. Turn the cord
hook to either
side and down to
release the
power cord.
WARNING
To reduce the risk of electric shock,
this vacuum cleaner has a polarized
plug (one blade is wider than the
other).
The plug will fit in a polarized outlet
only one way. if the plug does not fit
fully in the outlet, reverse the plug. If
it still does not fit, contact a qualified
technician to install the proper outlet.
Do not change the plug in any way.
2. Detach the power cord plug from the
power cord and pull the cord off the cord
hook.
3. Be sure the power
cord is locked into the
locking notch below
the cord hook,
This wilt help manage
the cord when
operating unit
Lockinc
Power
4. Plug the polarized power cord into a
]20 Volt outlet located near the floor.
WARNING
Personal Injury and Product Damage
Hazard
* When any abnormallty/failure occurs,
stop using the product immediately
and disconnect the power plug.
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
5. To restore cord, after use turn upper
cord hook to the up position, then wrap
cord loosely around cord hook and
carrying handle.
WARNING
Electrical Shock And Personal Injury Hazard
Wrapping the cord too tightly puts stress on
the cord and can cause cord damage. A
damaged cord is an electrlcal shock hazard
and could cause personal injury or damage.
-8-
HANDLE RELEASE
Releasethe handle by pressingdown on the
handle release pedal with your foot and
pulling back and down on the handle with
your hand.
Use low positionfor cleaning under
furniture. Pressthe pedal and lower handle
towards the floor to change from normal
use positionto low position.
OFF/FLOOR/CARPET SWITCH
Note: The agitator does not rotate when the
vacuum cleaner isin the upright position.
OFF - turns both
suctionand agitator
motors off.
/CARPET Switch
FLOOR - turns on
the suction motor
only. In this position
the agitator does
not revolve. Use
this setting for
--Selector
Window
/-OFF/FLOOR/
cleaning hardwood, tile floors and delicate
carpets and when any attachments (tools)
are used.
CARPET - turns on both the suction and the
agitator motors. Not recommended for
hardwood floors, tile and delicate carpets.
CAUTION
Refer to your carpet manufacturers
cleaning recommendations. Some more
delicate carpets may require that they
be vacuumed with the agitator turned
off, to prevent carpet damage.
WARNING
Personal Injury Hazard
Use care if vacuum cleaner is placed on
stairs. If it falls, personal injury or prop-
erly damage could result.
=9=
PiLE HEIGHT SELECTION AND SETTINGS
Select a pile height setting by turning the
height adjust selector located on the
nozzle.
SUGGESTED PILE HEIGHT SETTINGS
There are four (4) pile height settings on
the vacuum cleaner. For best deep down
cleaning, use the LO setting. However, you
may need to raise the height to make
some jobs easier, such as scatter rugs and
some deep pile carpets, and to prevent
the vacuum cleaner from shutting off.
CHECK BAG INDICATOR
Attention: Refer to your carpet
manufacturers cleaning
recommendations. Some more delicate
carpets may require that they be
vacuumed with the agitator turned off to
prevent carpet damage.
Suggested settings are:
Hi = Shag, deep pile,or scatter rugs.
MED Hi = Medium to deep pile.
MED LO = Low to medium pile.
LO = Most carpets, bare floors combined
with FLOOR power switch setting,
delicate carpets that require agitator to
be turned off.
I CAUTION
_Do not allow vacuum cleaner to remain
_in one spot for any length of time when
_the agitator is turning. Damage to carpet
may occur.
When the vacuum cleaner is running with
normal air flow, the light on the CHECK
BAG indicator is off.
NOTE: It is normal for the CHECK BAG
indicator to come on when using certain
attachments, due to reduced airflow
through attachment, No maintenance is
required,
The light comes on when:
* Bag isfull. See CHANGING DUST BAG
(Page 15)
* The airflow is blocked. Check motor
safety filter and other possibleclog
locations shown in REMOVING CLOGS.
(Pages 19-20)
* When using some attachments.
"AG
=10=
ATTACHMENTS
_CAUTION
DO NOT use the hose when the vacuum
cleaner is in the use position.
Always return the vacuum cleaner to the
upright position before using the hose
and attachments.
1. Place the
vacuum cleaner in
the upright lock
position.
COMBINATION BRUSH
The combination brush can be attached
directly to the wand.
Brush_
_Cornbinafion _l_
Brush BrushJ _
Holder
Use the combination brush without the
brush for greater suction on furniture
cushions or stairs.
Use combination brush with brush for
cleaning loose surfaces suchas drapes.
2. Remove the
hose from the
hose holder.
Holder
3. Use attachments as needed. See
ATTACHMENT USETABLE.(page12)
FOR ADDITIONAL REACH:
Place the telescoping wand onto the hose.
The crevice tool, combination brush, and Pet
Handi Mate can be attached to the
telecoping wand as needed.
CAUTION
When using attachments, be careful not
to overextend the stretch hose when
reaching. Trying to reach beyond the
hose stretch capability could cause the
vacuum cleaner to tip over.
CAUTION
TELESCOPING WAND
The wand length is adjustable and requires
no assembly. To adjust, simply push button
on the wand handle and slide the upper
wand to the desired length, release button
and move inner wand in or out until it locks.
PET HANDIMATE
Attach hose or wand
end to Pet HandiMate
and press firmly.
Pet HandiMate pivots
for more convenient
cleaning.
SUCTION CONTROL
The suction control allows you to change
vacuum cleaner suction for different fabric
and carpet weight.
Decrease
Suction
Increase
Suction
Control-
* Opening control decreases suction for
draperies and lightweight rugs.
* Closing control increases suction for
upholstery and carpets.
For best cleaning results, fully close
the suction control.
- 11-
ATTACHMENT USE TABLE
ATTACHMENT
CREVICETOOL
Furniture_
v"
COMBINATIONBRUSH_
PETHANDIMATE
Always clean attachmentsbefore using on fabrics.
t/
CLEANING AREA
Between
Cushions_; Drapes_ Stairs
Carpel Bare
v,'
v,'
= Applicable
Floors
_Use the combination brush withoutthe brushfor greater suctiononfurniture cushionsor stairs.
Use combination brush withbrush for cleaning loose surfacessuchas drapes.
MOTOR PROTECTION SYSTEM
Thermal Protector - Suction Motor
This vacuum cleaner has a thermal
protector which automatically trips to
protect the vacuum cleaner suction motor.
If a clog prevents the normal flow of air
to the motor, the thermal protector turns
the motor off automatically. This allows
the motor to cool in order to prevent
possible damage to the vacuum cleaner.
To reset thermal protectors: Turnthe
vacuum cleaner off and unplug the power
cord from the outlet to allow the vacuum
cleaner to cool and the thermal
protectors to reset.
CAUTION
Always return the vacuum cleaner to the
upright position before using the hose
and attachments. Failure to do so may
result in overheating of the agitator
motors and can cause the thermal
protectors to trip.
Check for and remove clogs, and replace
bag if necessary. See REMOVING CLOGS
Section (Page 19-20). Also check and
replace any dogged filters. Wait
approximately 50 minutes before
restarting vacuum cleaner.
=12 =
BY-PASS VALVE
This vacuum cleaner has a By-Pass Valve
which prevents motor overheating and
damage. The valve opens to provide
cooling air when a clog prevents normal
air flow to the vacuum cleaner suction
motor. You will notice a change of sound
as air rushes through the valve opening.
! J-Bv-poss
Valve
AGITATOR OVERLOAD PROTECTOR
The agitator has built-in protection
against motor damage should the
agitator jam. If the agitator slows down
or stops, the agitator overload protector
shutsoff the agitator motors. The vacuum
cleaner suction motor will continue to run.
Tocorrect problem, install a new dust
bag. If using attachments, adjust suction
control to allow for greater air flow.
NOTE: The By-Pass Valve may open when
using attachments or when cleaning new
carpet due to reduced airflow caused by
the attachments themselves or by new
carpet lint filling the dust bag quickly.
NOTE: Do not block By-Pass Valve.
Tocorrect problem: Turn off and unplug
vacuum cleaner, remove obstruction, then
press OVERLOAD PROTECTOR RESET.
NOTE: Once the agitator motor shuts
down, clear jam from agitator and
wait a minimum of 20 seconds before
resetting overload protector.
If the problem persists, have the vacuum
cleaner serviced by a Sears or other
qualified technician.
-13-
Always follow all safety precautions when performing maintenance to the vacuum cleaner.
WARNING
Electrical Shock And Personal Injury Hazard
Disconnect electrical supply before servicing or cleanlng the vacuum cleaner. Failure to do
so could result in electrical shock or personal injury from vacuum cleaner suddenly
starting.
CLEANING EXTERIOR AND ATTACHMENTS
1.Turnoff and unplug vacuum cleaner. DO
NOT drip water on vacuum cleaner.
'2. To clean exterior, or to reduce static elec-
tricity and dust build-up, wipe outer surface
of vacuum cleaner and attachments. Use a
clean, soft cloth that has been dipped ina
solution of mild liquid detergent and water,
then wrung dry. Wipe dry after cleaning.
Wash crevice tool and dusting brush in
warm soapy water, rinse and air dry. Do not
clean indishwasher.
VACUUM CLEANER STORAGE
Replace hose and wand in storage position
if necessary(see Page 6 & 7).
Gather the cord and wrap it loosely around
the upper and lower cord hooks. Lock
power cord plug onto the power cord.
Store the vacuum cleaner in a dry, indoor
area, on the floor with the handle locked in
the upright position.
CAUTION
Do not use attachments if they are wet.
Attachments used in dirty areas, such
as under a refrigerator, should not be
used on other surfaces until they are
washed. They could leave marks.
WARN ING
Electrical Shock And Personal Injury Hazard
Wrapping the cord too tightly puts stress on
the cord and can cause cord damage. A
damaged cord is an electrlcal shock hazard
and could cause personal injury or damage.
=14=
CHANGING DUST BAG
i WA""'"G I
_Always unplug power cord from etectrical_
_outlet before performing maintenance to_
|the vacuum cleaner.
DUST BAG STYLE O
TO REMOVE DUST BAG
1. Pull on the
dust cover latch
to remove the Dust
dust cover. Cover
NOTE: Do not
pull on the dust
bag.
Latch
2. Grasp the
dust bag collar
and pull gently,
carefully
removing the
dust bag from
the dust bag
holder.
TO REPLACE DUST BAG
1. Fold the
safety seal tab Dust
on the new
dust bag away %_iSaf e
from the t{a b
opening that
fits on the dust
bag holder.
_ . Push dust bag
3. Tuck the bag into
the dust bag
chamber. Be sure
al! sides of the dust
bag are completely
within bag cavity
prior to closing the
bag cover.
Bag
/,
collar opening
completely over the
dust bag holder as
far as it will go.
3. Dispose the used dust bag.
Do not reuse dust bag.
Bag Saftey
Dust Bag
Holder
NOTE: Check
the dust bag
holder and
the motor
safety filter
for dirt or
dogs.
Motor
Safety
Filter
CAUTION
NEVER REUSE A DUST BAG. Very fine
materials, such as carpet ffeshener, face
powder, fine dust, plaster, soot, etc. can
clog the bag and cause it to burst before
it is full. Change bag more often when
vacuuming these materials.
4. Place the tab on the dust bag cover in
the slot on the vacuum cleaner.
Slot
5. Press the dust
cover into place.
You wilt hear a
distinct snap when
cover is securely
dosed.
Check to see that the dust bag is fully
placed in the bag chamber.
NOTE: If bag is not installed or not
installed properly the bag safety stop
prevents the door from closing.
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