Kenmore 11631100901, 11631100900 Owner’s Manual
Use & Care Guide
Manual de Usa V Cuidado
English/ EspaBoi
Madels/Modelos: 116.31100
Ke
P/N COIZDKFII_UOg -KC_IZDKFZ_}U_
Sears Brands Management
Corporation, Hoffman Estates,
IL 60179 U,S,A
re
wwvc, sears_com
Before Using Your New
Vacuum Cleaner ................. 2
Packing List ................... 2
Vacuum Cleaner Help Line ......... 3
i(enmore Vacuum Cleaner Warranty . 3
Important Safety Instructions ....... 4
Parts and Features ............... 5
Assembly Instructions ............. 6
Handle ...................... 6
Tools ........................ 7
Power Cord ................... B
Operating Instructions ............. 9
Power Cord ................... 9
Releasing the Handle ........... 10
OFF/FLOOR/CARPET Switch ..... 10
Pile Height Selection ............ 1t
Suggested Pile Height Settings ..... 11
Performance Indicator ........... 11
Please read this guide, it will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
Attachments .................. 12
Attachment Use Table .......... 13
Vacuuming Tips ............... 13
Performance/Safety Features . . 14-15
Vacuum Cleaner Care ............ 16
Vacuum Cleaner Storage ........ 16
Cleaning Exterior and Attachments .16
Dust Bag Replacement .......... 17
Motor Safety Filter Cleaning ...... 18
Exhaust Filter Replacement ....... 18
Dust Bag Cover Replacement ..... 19
Agitator Cleaning ............. 19
Clog Removal .............. 19-20
Troubleshooting ................. 21
Master Protection Agreements ...... 22
Requesting Assistance
Or Service ............... Back page
For more information about vacuum cleaner care and operation, call your nearest Sears
Parts and Repair Center or the Vacuum Cleaner Help Line listed on the cover of this guide.
You will need the complete model and serial numbers when requesting information. Your vac-
uum cleaner's model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Model No.
Serial No.
Date of Purchase
Keep thisbook and yoursolescheck (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE VACUUM CLEANER is packaged with the following parts and components assem-
bled separately in the carton:
1 Upright Vacuum Cleaner 1 Pet Handi Mate TM
1 Handle I Telescoping Wand
! Crevice Tool t Use & Care Guide
1 Combination Brush 1 Repair Parts List
Each of the above assemblies are shown in detail insidethe Repair Parts List.
2
Vacuum Caeaner Help Line:
1.877.531-7321
8:00am-5:00pm EST, M-F
(IJ.S.A. and Canada)
One Year Limited Warranty
When assembled, operated and maintained according to all instructions supplied with
the product, if this vacuum cleaner fails due to a defect in material or workmanship
within one year from the date of purchase, return it to any Sears store, Sears Parts &
Repair Center or other Kenmore outlet for free repair.
If this vacuum cleaner is used for other than private family purposes, this warranty
applies for only 90 days from the date of purchase.
Thiswarranty covers only defects in material and workmanship. Sears will NOT pay
for:
!. Expendable items that can wear out from normal use, including but not limited to
filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product assembly, operation or
maintenance.
A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not assembled, operated or maintained
according to all instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for
other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners,
chemlcals or utensils other than those recommended in all instructions supplied with
the product.
Z Damage to or failure of parts or systems resulting from unauthorized modifications
made to this product.
Disclaimer of implied warr.anties_ limitation of remedies
Customer's sole and excluswe remedy under this limited warranty shall be product
repair as provided herein. Implied warranties, including warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed
by law. Sears shall not be liable for incidental or consequential damages. Some states
and provinces do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of merchantabd_ty or
fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this vacuum cleaner is used in the United States and
Canada.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears, Roebuck and Co., Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8
Roadall instructionsin thisgui_de_i_-eforeassembiingorusing your Vacuu-mcleaner.
NG:
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety precau-
tions including the following:
Use your vacuum cleaner only as
described in this guide. Use only with
Sears recommended attachments.
Keep hair, loose clothing, fingers, and
all parts of body away from openings
and moving parts.
Disconnect electrical supply before
servicing or cleaning out the brush area.
Failure to do so could result in the brush
unexpectedly starting, causing personal
injury from moving parts.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when
not in use and before performing
maintenance.
To reduce the risk of electrical shock -
Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or
near children.
Do not use with a damaged cord or
plug. If vacuum cleaner is not working
as it should, has been dropped,
damaged, left outdoors, or dropped in
water, return it to a Sears Service
Center.
Do not pull or carry by cord, use cord
as a handle, close a door on cord, or
pull cord around sharp edges or corners.
Do not run vacuum cleaner over cord.
Keep cord away from heated surfaces.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep
on floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids
(gasoline, cleaning fluid, perfumes, etc.),
or use in areas where they may be
present. The fumes from these
substances can create a fire hazard or
explosion.
Do not pick up anything that is burning
or smoking, such as cigarettes, matches,
or hot ashes.
Do not use vacuum cleaner without dust
bag and/or filters in place°
Always replace the dust bag after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to replace the dust bag could
cause permanent damage to the
vacuum cleaner.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner
with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked;
keep free of dust, lint, hair, and anything
that may reduce air flow.
Do not use the vacuum cleaner to pick
up sharp hard objects, small toys, pins,
paper clips, etc. They may damage the
vacuum cleaner or dust bag.
Unplug before connecting Pet Handi
Mate TM.
You are responsible for making sure that
your vacuum cleaner is not used by
anyone unable to operate it properly.
SAVE THESEiNSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your
vacuum cleaner wsintended for Household use. Read this Use & Care Guide carefully for
important use and safety information. This guide contains safety statements under
warning and caution symbols.
4
It is important to know your vacuum cleaner's parts and features to assure its proper and
safe use. Review these before using your vacuum cleaner.
Object Style No. Part No. Par! No.
in USA in Canada
Exhaust Filter EF-1 20-86889 20-40324
Dust Bag O 20-50690 20-50510
OFF/FL OORJCARPET
Check Bag
Quick Dust Bag
Release Cover
Upper (Dust Bag I
Inside) _.
Power
Cord
Tool
Pet
Handi
Carrying
Combination
Brush
Exhaust
Filter Cover
Hose
Release
L_
Model/Serial
Numbers
HOSeHandle Headlight-_
Agitator Reset X
-Handle
Release
Pedal
Nozzle
Telescopic
Wand
Wand
Holder
Please pay special attention to these hazard alert boxes, and follow any
instructions given° WARNING statements alert you to such hazards as fire,
electric shock, burns and personal injury. CAUTION statements alert you to
such hazards as personal injury and/or property damage.
WARNING
Electrical Shock Hazard
Do not plug into the electrical supply
until the assembly is complete. Failure
to do so could result in etetrical shock or
injury.
HANDLE
CAUTION
Before assembling the vacuum cleaner,
check the PACKING LIST. Use this list to
verify that you have received all the
components of your new Kenmore
vacuum cleaner.
Do not overtlghten.
Overtightening could strip the screw
holes.
Do not operate the vacuum cleaner
without the screw in place.
i ...... i ! ,l!,l
1. Remove the handle screw from the
body of the vacuum cleaner.
2. Position the handle assembly as shown
in the illustration.
3. Using a screwdriver, tighten handle
screw.
NOTE= it may be necessary to adjust the
handle slightly°
Hand_
Screw
Hole
Handle
ATTACHMENT ASSEMBLY J
HOSE AND WAND
1. Insert the tab on
the telescopic wand
into the 'U" slot on
the hose handle.
Twist the telescopic
wand to lock in
place.
2. Place the telescop-
ic wand tn the wand
holder and route the
hose as shown.
\
Hose
Raised
Edge
Hose
3. Snap the
hose handle
o
, into the hose
holder located
on the handle
of the vacuum
cleaner.
NOTE: Be sure
the raised
edge of the
hose handle
rests against
edge of the
hose holder.
4. Rotate the
hose release
lever down
and route the
hose as
shown.
5. Snap the
hose into the
hose cuff on
the side of
the vacuum
cleaner
Hose
Cuff..-_,.
Telescopic
Wand
Hose
Release
6, Rotate the hose
release lever
upwards to lock
the hose in place.
1
CAUTION
Do not operate the agitator witheu! the
wand properly mserled into Ihe wand
holder and the hose handle properly
secured in Ihe hose holder
7
PET HAND| MATE T_
For operation of Pet Handi Mate T'_see
separate Use & Care Guide.
COMBINATION BRUSH
1. Place Pet
Handi Mate TM
into the storage
area.
2. Rotate the Pet
Handi Mate TM
back until it
snaps into place.
CREVICE TOOL
Pet
Handi Mate 7=
1. Insert the crevice
tool into the holder
on the side of the
vacuum cleaner as
shown.
1. Insert the
combination
brush into
the holder
on the back
of the
vacuum
cleaner as
shown.
Combination
[
POWER CORD
1. Make sure that cord hook is in upright
position as shown.
2. Wrap power cord loosely around cord
hook and carry handle.
3. Lock power cord plug onto the power
cord.
_u,,,,, ,,,,,,,,
,_ WARNING
Electrical Shock and Personal Injury
Hazard
Wrapping the cord too tightly puts stress
on the cord and can cause cord damage.
A damaged cord is an electrical shock
hazard and could cause personal injury or
damage.
Power Cord--_
Carry
CAUTION
Moving parts! To reduce the risk of personal injury,
DO NOT touch the agitator when vacuum cleaner is
on. Contacting the agitator while it is rotating can
cut, bruise or cause other injuries. Always turn off
and unplug from electrical outlet before servicing.
Use caution when operating near children.
r
1. Turn the quick
release upper
cord hook to
either side and
down to release
the power cord.
POWER CORD
WARNING
• To reduce the risk of electric shock,
this vacuum cleaner has a polarized
plug (one blade is wider than the
other).
° The plug will fit in a polarized outlet
only one way. If the plug does not fit
fully in the outlet, reverse the plug. If
it still does not fit, contact a qualified
technician to install the proper outlet.
Do not change the plug in any way.
\
2. Detach the
power cord plug
from the power
cord and pult the
cord off the
quick release
upper cord hook.
Locking
4. Plug the polarized power cord into a
120 Volt outlet located near the floor.
WARNING
Personal Injury and Product Damage
Hazard
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
5. To store cord, turn upper cord hook to
the up position, then wrap cord loosely
around quick release cord hook and
carrying handle.
WARNING
Electrical Shock And
Hazard
Wrapping the cord too tightly puts stress
on the cord and can cause cord damage.
A damaged cord is an electrical shock
hazard and could cause personal injury
or damage.
Personal Injury
3. Be sure the power cord is locked into
the locking notch of the upper cord hook.
9
[
Release the handle by pressing down on
the handle release pedal with your foot
and pulling back and down on the handle
with your hand.
Note: The agitator does not rotate when
the vacuum cleaner is in the upright posi-
tion.
RELEASING THE HANDLE
1
t
To start the vacuum cleaner, slide the
OFF/FLOOR/CARPET switch from the OFF
position to the FLOOR or CARPET position.
OFF/FLOOR/CARPET SWHTCH
CAUTION
Refer to your carpet manufacturers
cleaning recommendations. Some more
delicate carpets may require that they
be vacuumed with the agitator turned
offr to prevent carpet damage.
To stop the vacuum cleaner, slide the
ON/FLOOR/CARPET switchto the OFF
position.
CAUTION
Do not allow vacuum cleaner to remain
in one spot for any length of time when
the agitator is turning. Damage to car-
pel may occur.
.............................. II I
OFF - turnsboth
suction and OFF/FLOOR/
brushmotors off. CARPET
FLOOR - turns Selector
on the suction
motor only. In
this position the
brush assembly
does not
revolve. Use
this setting for cleaning hardwood and tile
floors and when any attachments (tools)
are used.
CARPET - turns on both the suction and the
brush motors°
Note: The agitator does not rotate when
the vacuum cleaner is in the upright posi-
tion.
10
PILE HEIGHT SELECTION AND SETTING
To select a pile height setting:
Turn off vacuum cleaner. Select a pile
height setting by tilting the cleaner back
until the front wheels are lifted slightly
off the floor.
l
Slide the adjustment lever to the correct
setting°
There are four (4) pile height settings on
the vacuum cleaner. Use the LOW setting
for most low-pile carpets and bare floor
cleaning (with agitator OFF), and the
HIGH setting for high-pile carpets like
shag carpet, scatter rugs, etc. Use the
other settings as needed for carpet
heights in between.
I
When the vacuum cleaner is running with
normal air flow, the light on the CHECK
BAG indicator is off. The light comes on
whenever the airflow becomes blocked, if
that occurs, check the disposable dust bag,
motor safety filter and other possible clog
locations shown in CLOG REMOVAL.
NOTE: It is normal for the CHECK BAG
indicator to come on when using certain
attachments, due to reduced airflow
through attachment. No maintenance is
required.
CHECK BAG iNDICATOR
Pile Height
Adjustment
CAUTION
Do not allow vacuum cleaner to
remain in one spot for any length of
time when the agitator is turning.
Damage to carpet may occur.
CHECK BAG _
Indicator __
11
t ATTACHMENTS
CAUTRON
DO NOT use the hose when vacuum cleaner
handle is tilted back into the floor cleaning
position.
Always return the vaccum cleaner to the
upright position before using the hose and
altachmenls_
Failure to do so may result in overheating of
the agitator motor and can cause the thermal
protector to trip
TO USE ATTACHMENTS
1. Place the vacuum cleaner in the
upright position.
2. Remove the hose handle and wand by
removing hose handle from hose holder
and lifting up.
Hose
Hose
Handle
CAUTION
When using attachments, be careful not to
overextend the stretch hose when reaching.
Trying to reach beyond the hose stretch
capability could cause the vacuum cleaner
to tip over.
CAUTION
DO NOT pull the vacuum cleaner around
the room by the hose. Property damage or
personal injury could result.
TELESCOPING WAND
1. The wand length
is adjustable and
requires no
assembly. To adjust,
simply push down
on the wand handle
and slide the upper
wand to the desired
height.
2. Extend wand to
desired length.
3. Use attachments as needed. See
ATTACHMENT USE TABLE.
FOR ADDITIONAL REACH
Rotate hose
release lever
down to release
hose for
maximum hose
reach.
Hose
Release
Lever
COMBINATION BRUSH
The combination brush can be attached
directly to the wand°
_-Cornbinafion _
Brush Brush J
Holder
Use the brush holder without the brush
for greater suction on furniture cushions
or stairs.
Use brush holder with brush for cleaning
loose surfaces such as drapes.
12
ATTACHMENT USE TABLE I
CLEANING AREA
Between
ATTACHMENT Furniture_ Cushions* Drapes* Stairs Walls
CREVICE TOOL v" V" v"
COMBINATION BRUSH 3, _ v" v" v" v"
PET HANDI MATE TM _ V" V/
¢'= Applicable
Always clean attachments before using on fabrics.
_ Use the brush holder without the brush for greater suction on furniture cushions
or stairs. Use brush holder with brush for cleaning loose surfaces such as drapes.
i
Carpet edges
Guide either side or the front of the
nozzle along the wall baseboard.
Stairs
Set handle in full upright position. The
agitator stops rotating automatically. Use
the crevtce tool, combination brush or Pet
Handi Mate TM.
Unit Tipping
When .using the attachmentskeep the
extension hose release lever m the locked
position when possible. This helps to keep
the vacuum cleaner from tipping over
when stretching the hose. If additional
hose is needed then unlock the release
lever and pull out additional hose. Use
caution not to tip over vacuum cleaner°
WARNING
Personal Injury Hazard
Use care if vacuum cleaner is placed on
stairs, if it falls, personal injury or prop-
erty damage could result.
For best cleaning results, keep the airflow
passage clear. Unplug the vacuum
cleaner from the outlet before checking.
See CLOG REMOVAL section of this Use
& Care Guide.
13
MOTOR PROTECTHON SYSTEM
Thermal Protector - Suction Motor
This vacuum cleaner has a thermal
protector which automatically trips to
protect the vacuum cleaner suction motor_
If a clog prevents the normal flow of air
to the motor, the thermal protector turns
the motor off automatically. This allows
the motor to cool in order to prevent
possible damage to the vacuum cleaner.
Thermal Protector - Agitator Motor
This vacuum cleaner has a thermal
protector which automatically trips to
protect the agitator motor. The thermal
protector turns the motor off
automatically. This allows the motor to
cool in order to prevent possible damage
to the vacuum cleaner.
Motor Protector
This vacuum cleaner has a motor protector
by-pass valve which prevents motor
overheating and damage. The valve opens
to provide cooling
air when a clog
prevents normal
air flow to the
vacuum cleaner
suction motor. You
will notice a
change of sound
as air rushes
through the valve
opening.
To correct
problem, install a
new dust bag. If using attachments, adjust
to allow for greater air flow.
Motor
Protecfol
I
To reset thermal protector: Turn the
vacuum cleaner off and unplug the power
cord from the outlet to allow the vacuum
cleaner to cool and the thermal protector
to reset.
CAUTION
Always return the vaccum cleaner to the
upright position before using the hoseand
attachments. Failure to do so may result in
overheating of the agitator motor and can
:ause the thermal protectorsto trip.
Check for and remove clogs, and replace
bag if necessary. See CLOG REMOVAL
section. Also checkand replace any
clogged filters. Wa_t approximately 40-
50 minutes before restarting vacuum
cleaner.
NOTE: The motor protector may open
when using attachments or when cleaning
new carpet due to reduced airflow caused
by the attachments themselves or by new
carpet lint filling the dust bag quickly_
Note: Do not block motor protector.
14
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