Owner's Manual
ManualDel Propietario
Vacuum Cleaner
Aspiradora
/
Model, Modeio
116.28014
116.28015
IMPORTANT
Before returning this product-
For replacement parts, please contact:
Sears Parts and Repair Center
(1-800-4MY-HOME)
(1-800-469-4663)
Anytime, day or night
(U.S.A, and Canada)
For any_other issue, please contact:
Vacuum Cleaner Help Line
(1-877-531-7321)
8:00am-5:00pm EST, M-F
(U.S.A. and Canada)
CAUTION:
Read and follow all
safety and operating
instructions before first
use of this product.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
www.sears.com
Part No. CO1ZDDU_U_O-KCO1ZDDUZOUO
CUIDADO:
Lea y siga todas las
instrucciones de operaci6n
y seguridad antes del uso de
este producto.
Printed in Mexico
impreso en M#xico
Before Using Your New
Vacuum Cleaner ...................... 2
Kenmore Vacuum Cleaner Warranty . °o3
Important Safety Instructions ......... 4
Parts and Features ................... 5-6
Assembly Instructions .................. 7-8
Pet PowerMate • Storage .............. 8
Operating Instructions ................ 9
How to Start ..................... 9-I0
Vacuuming Tips .................... 1t
Suggested Pile Height Settings ........ I2
Attachments ........................... 12
Attachment UseTable ................. I3
PerformanceFeatures .............. 14-I5
HowYour Vacuum Cleaner Works ....... 15
Please read this guide, It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way,
For more information about vacuum cleaner care and operation, call your nearest Sears store,
You will need the complete model and serial numbers when requesting information. Your vacu-
um cleaner's model and serial numbers are located on the Model and Serial Number Plate°
Canister Care ........................ t6
Bag Changing .................... 16
Cleaning Exterior and Attachments ..... 16
Motor Safety Filter Changing ......... 17
Exhaust Filter Changing ............ 17-18
Dirt Sensor ....................... 18
PowerMate ®Care ................... 19
Belt Changing and Agitator Cleaning .. 19-20
Agitator Servicing ................... 21
Troubleshooting ................... 22-23
Master Protection Agreements ....... 24
Requesting Assistance
Or Service ................. Back Cover
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner,
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
One Year Limited Warranty
When assembled, operated and maintained according to all instructions supplied with
the product, if this vacuum cleaner fails due to a defect in material or workmanship within
one year from the date of purchase, return it to any Sears store, Sears Parts & Repair
Center or other Kenmore out!et for free repair.
If this vacuum cleaner is used for other than private family purposes, this warranty
applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT
pay for:
1. Expendable items that can wear out from normal use, including but not limited to
filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product assembly, operation or
maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not assembled, operated or maintained
according to all instructions supplied with the producL
5. Damage to or failure of this product resultingfrom accident, abuse, misuse or use for
other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in att instructions supplied with
the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications
made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy underthis limited warranty shall be product repair
as provided herein, implied warranties, includingwarranties of merchantability or fitness
for a particular purpose, are limited to one year or the shortest period allowed by law.
Sears shall not be liable for incidental or consequentia! damages. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on the duration of implied warranties of merchantability or fitness, so these
exclusions or limitations may not apply to you.
This warranty applies only while this vacuum cleaner is used in the United States and
Canada.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears, Roebuck and Co., Hoffman Estates, IL 60179
Sears Canada Inc.,Toronto, Ontario, Canada M5B 2B8
Read all instructions in this manual before assembling or using your vacuum cleaner.
WARNING
Your safety is important to us. To reduce the risk of fire, electrical shock,
injury to persons or damage when using your vacuum cleaner, follow basic
saTety precautions including the following.
Use your vacuum cleaner only as
described in this manual° Use only with
Sears recommended attachments.
Disconnect electrical supply before
servicingor cleaning out brush area,
Failure to do so could result inelectrical
shock or brush suddenly starting_
Do not leave vacuum cleaner when
plugged tno Unplugfrom outlet when not in
use and before servicing_
To reduce the riskof electrical shock - Do
not use outdoors or on wet surfaces°
Do not allow to be used as a toy. Close
attention is necessary when used by or
near children°
Do not use with damaged cord or plug. If
vacuum cleaner is not working as it should,
has been dropped, damaged, left outdoors,
or dropped intowater, return it to a Sears
Service Center.
Do not pull or carry by cord, use cord as a
handle, closedoor on cord, or pull cord
around sharp edges or corners_ Do not run
vacuum cleaner over cord. Keep cord away
from heated surfaces°
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects intoopenings.
Do not use with any opening blocked; keep
free of dust, lint, hair and anything that may
reduce airflow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts,
Turn off all controls before unplugging°
Use extra care when cleaning on stairs. Do
not put on chairs, tables, etc, Keep on
floor_
Do not use vacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluids, perfumes, etc), or use in
areas where they may be present. The
fumes from these substances can create a
fire hazard or explosion.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
Do not use vacuum cleaner without dust
bag and/or filters in place_
Always change the dust bag after
vacuuming carpet cleaners or freshener,
powders and fine dust. These products clog
the bag, reduce airflow and can cause the
bag to burst. Failure to change bag could
cause permanent damage to the vacuum
cleaner.
Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc° They may damage the vacuum
cleaner or dust bag_
Do not operate vacuum cleaner without the
exhaust filter or exhaust filter door in place
(If applicable).
The hose contains electrical wires. Do not
use when damaged, cut, or punctured°
Replace if cut or worn. Do not pick up
sharp objects.
Always turn off and unplug the vacuum
cleaner before connecting or disconnecting
either hose, Handi-Mate Jr.® (if applicable),
or nozzle.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewtndtng_
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities.
Your vacuum cleaner is intended for Household use. Read this Owner's Manual
carefulJy for important use and safety information. This guide contains safety
statements underwarning ana caution symbols.
It is important to know your vacuum cleaner's parts and features to ensure its proper and safe
use. Review these before using your vacuum cleaner.
Part No. Part No.
Object Style No. in USA in Canada
Belt CB-6 ..........
PowerMate
Handle
Quick
Release i
Button
Telescoping
Wand
Wand Length
Adjust Button
Belt
Wand Quick
Handle
Release Pedal.
Floor Brush
Release Pedal
PowerMate /Model/Serial Numb er
(On Bottom)
Pile Height Pedal--
Lift-Off Floor Brush
Height In dica for
Edge Cleaner
(Not Shown)
Overload
Protector/Belt
Reset Button
5
HOSE
ATTACHMENTS
Electronic
Touch Control
CANISTER
Handle
Hose Swivel
Crevice
rool------_. (_
Contour J_._
Brush-----_. _
Pet PowerMate
I
Combination _ .'_--- Dusting
Brush _ ,_ p___ Brush
_ Fabric
I
_ Brush
L .........
Part No. Part No.
Object Style No, in USA in Canada
Dust Bag Q 20-50557 20-50410
Exhaust"Fil'ter ' ' EFq '20-86889 ' 20-40324
Motor safety Fi'lter CF-i 20-B6883 20-4032!
Cord
Rewind
Button
Tool Storage Cover
(Attachment
Stora
Canister
Hood
Release
Bag Holde!
Carry Handle
Performance
Storage Cover
-P----Exhaust Filter Cover
Motor Safety Filter
(Behind Dust Bag)
Dust Bag
Cord
(Not Shown)
Please pay special attention to these hazard alert boxes, and follow any instruc-
tions given. WARNING statements alert you to such dangers as fire, electric
shock, burns and personal injury. CAUTION statements alert you to such dangers
as personal injury and/or property damage.
, WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until
assembly is complete. Failure to do so
could result in electrical shock or
injury.
Before assembling vacuum cleaner, check
the PACKING LIST on the cover of the
separate REPAIR PARTS LIST. Use this list
to verify that you have received all the
components of your new Kenmore vacuum
cleaner.
WAND-TELESCOPING
Handle__/
Look \'r
Button -_._
Handle _ LJ
Quick ,_
Release
Button
_:L _i'_' _i_=:_¸
The wand length
is adjustable and
requires no
I
m
assembly. To
adjust, simply
push or pull the
wand adjust but-
ton and slide the
upper wand to
the desired
Wand
Length
Adjust
Button
Hand
Above
Th_
Tab
w
m
height,
When adjusting the wand length you may
have to hold the PowerMate with your hand
or foot.
Wand
Swlvel-_
The swivel, located on
the PewerMate, allows
you to turn the handle
to the left or right side
to reach farther under
low furniture.
Telescoping
Wand-----._
-- Wand Length
utton
PowerMate
Insert wand into PowerMate until the wand
button snaps into place.
To remove: Step on wand release pedal,
then pull up on wands.
CANISTER
HOSE
1. Open the canister hood
2. Check to see that the dust bag is properly
installed See BAG CHANGING for
instructions.
3. Check to see that the motor safety filter is
properly instalied See MOTOR SAFETY
FILTER CHANGING for instructions.
HOOD AND TOOL
STORAG E COVER
It is normal for the canister hood and tool
storage cover to come off when opened
further than needed. Line up the hinge slots,
insert the hinges into the slots, and close the
hood and tool storage cover to reinstall
CAUTION
Never open canister hood with the tool
storage cover open. This will help to
prevent damage from occurring to the
canister hood andlor tool storage cover.
1. Line up tl_e hose
latch tab and notch
in canister hood
and insert hose
into canister until it
snaps into place
To remove: Do not open hood before
removing hose. With hood closed, lift hose
latch tab upward and pull on hose.
2. Insert handle
Handle
Lock
Handle
Quick
To store; Disconnect hose form wands and
canister to prevent stress on hose during
storage_ Store hose in a loosely coiled
position on the hose covering is not stressed°
into wand until
lock button
snaps in place.
Be sure hose is
not twisted°
To remove:
Press handle
quick release
button and pull
up on handle.
This canister is equipped with an on-board
storage area for a Pet PowerMate
attachment.
To Install:
Open the Pet PowerMate storage cover
Insert the Pet PowerMate, press down into
place, and close the lid securely.
To Remove:
Open the storage cover. Remove Pet
PowerMate from the storage area and use
as needed (see ATTACHMENTS and
ATTACHMENT USE TABLE),
f et PowerMate
Storage Cover
OPERATING INSTRUCTIONS
WARNING
Personal Injury and Product Damage
Hazard
ALWAYS turn off the vacuum cleaner
before unplugging.
The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
indicator
Handle
Release
3. Lower wand from upright position by V_
pedal,pressingon the HANDLE RELEASE _'i:i_i_;_,'_:?
,CAUTION
Cord
Rewind
Button
-', _ The cord will not
1. Pull cord out
of canister to
_ desired length.
rewind until the
_ cord rewind but-
J ton is pushe&
i
NOTE: To reduce the risk of electric shock,
this vacuum cleaner has a polarized plug;
one blade is wider than the other. This plug
will fit in a polarized outlet only one way_ If
the plug does not fit fully in the outlet,
reverse the plug If it still does not fit, con-
tact a qualified electrician to install the prop-
er outlet. Do not change the plug in any
way
2, Plug the polarized power cord into a 120
Volt outlet located near the floor.
To rewind: Turn off
and unplug the vac-
uum cleaner. Hold
the plug while
rewinding to prevent
damage or injury
from the moving
cord. Push cord
rewind button_
DO NOT leave the Powerrvlate
running in one spot in the upright
position for any length of time.
Damage to carpet may occur.
4. Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the rear of
the PowerMate. The pile height setting
shows on the indicator_ See SUGGESTED
PILE HEIGHT SETTING&
Attention: Refer to your carpet manufac-
turers cleaning recommendations_ Some
more delicate carpets may require that they
be vacuumed with the PowerMate agitator
turned off to prevent carpet damage.
5. PressthePower
LevelSelectionbut-
tonto turnonboth
thecanisterand
PowerMatemotors,
Power
Level Selection
ELECTRONIC TOUCH CONTROL
(_ Power Level Selection .-turns on both
the Canister and PowerMate, The
button cycles through HIGH, MEDIUM,
and LOW power levets.
The canister motor always starts in HIGH
power, Press the Power Level Selection
button as needed to adjust power level.
POWER LEVELS:
H - when lit indicates the canister motor is
runmng at HIGH power,.
M - when lit indicates the canister motor is
running at MEDIUM power,.
L - when lit indicates the canister motor is
running at LOW power°
CARPETIBARE FLOOR - turns the
®
PowerMate motor on for cleaning of
carpets and off for cleaning of bare
floors, CARPET/BARE FLOOR mode
will be indicated on the handle display,
Q FF- turns off canister andPowerMate motors.
NOTE: When the vacuum cleaner is in
BARE FLOOR mode, the wand light DOES
NOT function since no electricity flows to the
PowerMate,
NOTE: The hose handle display may have a
protective film, This film may be removed,
10
Suggested sweeping pattern.
For best cleaning action, the PowerMate
shouId be pushed straig,_away from you
and pulled straight bac_ot_t the end of each
pull stroke, the directio_/6f the PowerMate
should be changed to/_int into the next
section to be cleane_.Fhis pattern should
be continued acros_t_e carpet with slow,
__ strokes do
,_.,,,__ not provide
_" _l_" ._ comp!ete
_'_ _'f cleaning.
The hose swivel allows
the hose to turn
without moving the
canister.. This is helpful
for cleaning in small
areas. Check hose for
twisting before puiling
canister.
CAUTION
Product Damage Hazard
Use care if the PowerMate and wand is
left in the upright position as it may tip
over easily° Property damage can occur
if tipped.
For best
cleaning results,
use Power Level
HIGH and fully
close the suction
control located on
the handle,
WARNING
Personal injury Hazard
Use care if canister is placed on
stairs. It may fall, causing personal
injury or property damage.
.................... i ii ,11.......................
CAUTION
Product Damage Hazard
Do not pull on the hose to move the
canister from one stair to the next.
When finished cleaning in one area use
the handle grip on the canister to move
the vacuum cleaner to a new location
for further cleaning.
The stair grip
located on the
caster will aid in
preventing the
canister from
slipping when used
on stairs (see
PERFORMANCE
FEATURES),
............................ nnlul
WARNING
Personal Injury and Product Damage
Hazard
DO NOT run over power cord with
PowerMate. Personal injury or
product damage could result,
DO NOT pull plug from wall by
the power cord. If there is damage to
the cord or plug, personal injury or
property damage could result.
NOTE: Be sure the canister is resting
securely on the stairs and the caster is in a
locked position before using.
For best cleaning results, keep the airflow
passage open. Check each assembly area
in HOWYOUR VACUUM CLEANER
WORKS occasionally for clogs. Turn off
and unplug vacuum cleaner from outlet
before checking.
11
Forbestdeepdowncleaning,usetheXLO
setting.However,youmayneedto raisethe
heighttomakesomejobseasier,suchas
scatterrugsandsomedeeppilecarpets,
andto preventthevacuumcleanerfrom
shuttingoff.Suggestedsettingsare:
HI- Shag,deeppile,orscatterrugs.
MED- Mediumtodeeppileo
LO- Lowtomediumpile.
XLO- Mostcarpetsandbarefloors.
CAUTION
DO NOT attach or remove handle or
wands while vacuum cleaner is ON.
This could cause sparking and damage
the electrical contacts or electronic
controls.
ATTACHMENTS ON HANDLE
NOTE: If the /ll
PowerMate is _
attached, turn Lock
vacuum cleaner Button
off before 11
removing handle Qu_k
from wands. Release--*. I
1. Press handle
quick release
button and pull
up on handle.
Handle
2. Slide attachments firmly
on handle as needed. See
ATTACHMENT USE
TABLE.
ATTACHMENTS ON WAND
_ Handle
m
m
3. Put attach-
ments on wand
as needed. See
ATTACHMENT
USETABLE
m
m
CONTOUR BRUSH
The contour brush wilt attach to the handle
or wand for overhead cleaning of furniture
such as cabinets and shelves_
2. Press wand
quick release
pedal with foot and
pull the wand
straight up and out
of PowerMate
I. Rotate the contour
brush and lock into
place.
2. Attach the contour
brush to the handle or
wand.
1, To remove
wand from
PowerMate,
lock wand in
straight-up
position.
12
LIFT-OFF FLOOR BRUSH
ii.......................
WARNING
Electrical Shock Hazard
To reduce the risk of electric shock -
DO NOT use on wet surfaces.
To replace, insert
the floor brush
intothe
PowerMate until
floor brush locks
into place.
NOTE' Turn off vacuum cleaner before
removing floor brush from PowerMate.
To remove the
floor brush,
press brush
release pedal on
the PowerMateo
Lift floor brush
out of
PowerMate,
Brush
DUSTING BRUSH
To assemble
dusting brush,
insert the fabric
brush into the
dusting brush
nozzle and press
into placed
To remove,
press latch
and lift out.
Latch
CLEANING AREA
ATTACHMENT Betw_. Ba_ c_,p_t_d
Combination Brush
Brush Fabric
Crevice Tool
Contour Brush
Floor Brush 4
PowerMate _ I
Handi-Mate Jr.=3 _ l
Pet PowerMate 3,4 _ V'
I, Always clean attachments before using on fabrics.
2, Use BARE FLOOR setting on Electronic Touch Control.
3, Some Models; Handi-mate Jr.® and Pet PowerMate attachment instructions are included
with the products.
4. Pet PowerMate can only be used on the hose handte.
Dusting I__
Brush
Furniture1
is'
V'
V' V'
Cushions1 Drapes1 Stairs Floers FloorslRugs Walls
v'
V'
V'
I/ V'
V'2 V'
V'
V/
13
RFORI
WARNING
Personal Injury Hazard
AIways turn off and unplug the vacuum
cleaner before cleaning the agitator area
as agitator may suddenly restart.
Failure to do so can result in personal
injury.
OVERLOAD PROTECTOR
The PowerMate
has built-in
protection against
motor and belt
damage should
the agitator jam If
the agitator slows
down or stops, the
overload protector
shuts off the
PowerMate and
the red light will come onoThe canister
motor will continue to run.
Overload Protector/
Belt Reset
PER INDICATOR
vacuum
running
al airflow,
on the
_ance
off, The
)mes on
the
becomes blocked. If that occurs,
the disposable dust bag, motor
filter and other possible clog
shown in HOW YOUR VACUUM
CLEANER WORKS.
To
See the TROUBLE-
SHOOTING t Lble,
light may come on when using
due to reduced airflow
attachment
PROTECTOR
To correct problem: Turn off and unplug
vacuum cleaner, remove obstruction, then
press BELT RESET button,
if the problem persists, have the
vacuum cleaner serviced by a Sears or
other qualified service agent.
EDGE CLEANER
Active brush edge
cleaners are on both
sides of the
PowerMate. Guide
either side of the
PowerMate along
base-boards or next
to furniture to help
remove dirt trapped
at carpet edges.
i vacuum cleaner has a thermal
automatically tripsto protect
vacuum cleaner from overheating, If a
og prevents the normal flow of air to the
the thermal protector turns the
motor off automatically. This allows the
motor to cool in order to prevent possible
damage to the vacuum cleaner.
To correct problem: Turn off and unplug
vacuum cleaner to allow the vacuum
cleaner to cool and the thermal protector
Check for and remove clogs, if
Also check and replace any
led filters. WaLtapproximately
irty (30) minutes and plug the vacuum
cleaner in and turn back on to see if the
motor protector has reset,
14
STAIR GRIP
DIRT SENSOR
During normal operation while the canister is
in the horizontal position, the caster wheel
rotates freely 360°°
The Stair Grip
feature allows
the caster
wheel to lock in
position when
the vacuum
cleaner is
rotated 250
from horizontal into a vertical position in
order for the canister to rest on stairs.
WAND LIGHT
This vacuum cleaner is
equipped with a light on the
extension wand° This light
will operate only when the
vacuum cleaner is in
CARPET mode (see HOW
TO START).. The light will
operate when attached or
not attached to the
PowerMate,
The light can be used for lighting hard to
reach locations,
The dirt sensor light system is
mounted on the handle, tt
consists of a red and a green
light.
'i_ _i/, ¸_,!i_:z:!!i_
B_IREFLOOR
;:OIRP_ ,
IN OPERATION
When the vacuum cieaner is in use, the lights
wilt change as dirt is being vacuumed. As long
as the red light is on, dirt is passing through
the handle to indicate that the surface still
needs cleaning,
When the sensor light changes to green,
the sensor is not seeing enough dirt to
warrant further cleaning of that area.
SUCTION CONTROL
The suction
control allows
you to change
the vacuum
suction for
different fabrics suction suction
and carpet
weights° Opening the control decreases
suction for draperies and lightweight rugs,
while closing the control increases suction
for upholsteries and carpets.
_,":4 d •
The vacuum cleaner creates suction that
picks up dirt. Rapidly moving air carries the __
dirt to the dust bag through the airflow pas- /
sages. The dust bag lets the air pass _,.._/
through, while it traps the dirt. /_//
For best cleaning results, keep the airflow ,,_iz
passage open. Check the starred areas ,**_,_' /
occasionally for clogs. Turn off and /_/ li Meter
unplug vacuum cleaner from outlet ,i4y _ _... FiEXl_o,rust
before checking xi_/ , Filter
Safety
:LkW_J
15