Kenmore 116.23385C Use & Care Manual

Use & Care Guide
Guide d' ufillsafion et d_entrefien

English / Fran_ais

Model/ModUle: ||6.23385C

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Sears Canada, Inc., Toronto, M5B 2B8

www.sears.ca

Before Using Your New Vacuum Cleaner ................................................ 3

Kenmore Vacuum Cleaner Warranty ................................................. 4-5

important Safety instructions ......................................................... 6

Parts and Features ................................................................ 7-8

Assembly instructions ............................................................. 9-10

Pet Handi Mate TM Storage ............................................................ 10

Operating instructions .............................................................. 11

How to Start ................................................................... 11

Vacuuming Tips ................................................................. 12

Attachments ................................................................. 13-14

Attachment Use Table ............................................................ 14

Suggested PileHeight Settings ..................................................... 14

Performance Features ......................................................... 15-16

How Your Vacuum Cleaner Works .................................................. 16

Canister Care ..................................................................... 17

Bag Changing .................................................................. 17

Cleaning Exterior and Attachments ................................................. 17

Motor Safety Filter Changing ...................................................... 18

Exhaust Filter Changing .......................................................... 18

PowerMate ® Care ................................................................. 19

Belt Changing and Agitator Cleaning ............................................. 19-20

Light Bulb Changing ............................................................. 21

Agitator Servicing ............................................................... 21

Troubleshooting ................................................................... 22

Requesting Assistance

Or Service ................................................................ Back Cover

-2-

Please read this guide. It will help you assemble and operate your new I<enmore vacuum cleaner in the
safest and most effective way.

For more information about vacuum cleaner care and operation, call your nearest Sears store. You will
need the complete model and serial numbers when requesting information. Your vacuum cleaner's model

and serial numbers are located on the Model and Serial Number Plate.

Use the space below to record the model number and serial number of your new I<enmore vacuum
cleaner.

Model No.

Serial No.

Date of Purchase

Keep this book and your sales check (receipt} in a safe place for future reference.

=3=

Kenmare Vacuum Cleaner L;mited Warranty

General: All models of I<enmore Vacuum Cleaners, with the exception of central vacuum systems,
which shall be subject to different warranty provisions, are warranted to be free from defects in
materials or workmanship for a specific time period as set-out below (the "Warranty Period").
Warranties extend to the original purchaser of a I<enmore Vacuum Cleaner only and are non-
transferable. Purchases made through an online auction or through any website other than
www.sears.ca are excluded. The relevant Warranty Period commences on the original date of
purchase. Within this period, Sears Canada, Inc. will, at its sole option, repair or replace any
products or components which fail in normal use. Such repairs or replacement will be made at no
charge to the customer for parts or labor, provided that the customer shall be responsible for any
transportation

Exclusions: This warranty does not cover failures due to normal wear, abuse, misuse, neglect,
improper maintenance or failure to follow maintenance guidelines and/or instructions, failure to
operate the product in accordance with the owner's manual or any additional instructions or
information provided at the time of purchase or in subsequent communications with the original
purchaser, accident or unauthorized alterations or repairs made or attempted by others. Also
excluded from warranty coverage are the following:

1. "Wear Items", which are parts that will need replacement under normal usage, including but
not limited to: filters, beffs, light bulbs and bags and brush roll assemblies and brush strips

2. Service-related telephone calls or technician visits relating to a user's requirements for
instructions involving the correct product installation, operation or regular maintenance to the
product i.e. cleaning riflers, brush roll assembly, hose obstructions and the like

3. Maintenance, adjustments, and cleaning inquiries or service calls

4. Damage or failure when installation, operation and maintenance instructions provided are not

followed

5. Damage or failure resulting from accident, abuse, misuse, negligence or use for other than an
intended purpose

6. Damage or failure caused by the use of detergents, cleaners, chemicals or utensils other than

those recommended in any instructions, service bulletins or otherwise by Sears

7. Damage or failure resulting from unauthorized modifications made to this product.

Any product missing the model and/or serial number identification label will be disqualified from
coverage under this warranty.cost.

Repairs conducted within the Warranty Period will be warranted until the end of the

original Warranty Period.

Disclaimers: THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN (OTHER THAN AS STATED

HEREIN), AND WHETHER EXPRESS,IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO
ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, WHICH MAY VARY FROM ONE JURISDICTION TO ANOTHER.

-4-

IN NO EVENT SHALL SEARS BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO

USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. THE EXCLUSIONS IN THIS
PARAGRAPH SHALL NOT APPLY IN JURISDICATIONS WHERE APPLICABLE LAW DOES NOT
ALLOW FOR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH

JURISDICTIONS, THIS PARAGRAPH SHALL NOT APPLY,BUT THE REMAINING PROVISIONS OF
THIS DOCUMENT SHALL REMAIN VALID.

Sears retains the exclusive right to repair or replace the product or offer a full refund of the
purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE

REMEDY FOR ANY BREACH OF WARRANTY.

Customer Responsibilities: In additional to complying with all suggested maintenance guidelines
and instructions, customers' obligations shall include but shall not be limited to: operating the
product in accordance with the owner's manual or any additional instructions or information
provided at the time of purchase or in subsequent communications to the purchaser from time to
time, exhibit reasonable care in the use, operation, maintenance, general upkeep and storage of
the product. Failure to comply with these requirements will void any applicable warranty.

Procedures: Warranty service is available by calling 1-800-469-4663.

List of Applicable Warranty Periods: The following list contains the applicable Warranty Period
for your I<enmore Vacuum Cleaner:

1. For one year from date of purchase, the cost of parts and labour for this product will be

covered, free of charge if defective in material or workmanship.

2. If this appliance is ever used for other than private family/residential purposes, this warranty

only applies for 30 days from the date of purchase.

Service Type: I<enmore Vacuum Cleaners are serviced on a "carry-in" basis, whereby customer
brings the unit to a Sears Retail or Product Repair Centre location. These include: I<enmore
canister, upright, and shampooer vacuums.

Proof of Purchase!Documentation: Warranty coverage is conditioned upon the original purchaser
furnishing Sears Canada or its authorized third party service provider if applicable, with the
original sales receipt or other adequate written proof of the original purchase date and
identification of the product. In the event that the original purchaser is unable to provide a copy
of the original sales receipt, Sears Canada Inc. reserves the right to determine in its sole discretion
what other written proof of the original purchase date and identification of the product is
acceptable.

-5-

Read all instructions in this manual before assembling or using your vacuum cleaner.

ING

Your safety is important to us. To reduce the risk of fire, electrical shock,

injury to persons or damage when using your vacuum cleaner, follow basic

safety precautions including the following:

Use your vacuum cleaner only as
described in this manual. Use only with

Sears recommended attachments.
Disconnect electrical supply before

servicing or cleaning out brush area.
Failure to do so could result in electrical

shock or brush suddenly starting.
Do not leave vacuum cleaner when

plugged in. Unplug from outlet when not in
use and before servicing.

To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.

Do not allow to be used as a toy. Close
attention is necessary when used by or

near children.
Do not use with damaged cord or plug. If

vacuum cleaner is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, return it to a Sears

Service Center.
Do not pull or carry by cord, use cord as a

handle, close door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord away

from heated surfaces.

Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.

Do not handle plug or vacuum cleaner with
wet hands.

Do not put any objects into openings.
Do not use with any opening blocked; keep

free of dust, lint, hair and anything that may

reduce airflow.
Keep hair, loose clothing, fingers, and all

parts of body away from openings and
moving parts.

Turn off all controls before unplugging.

Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on

floor.
Do not use vacuum cleaner to pick up

flammable or combustible liquids (gasoline,
cleaning fluids, perfumes, etc.), or use in

areas where they may be present. The
fumes from these substances can create a

fire hazard or explosion.
Do not pick up anything that is burning or

smoking, such as cigarettes, matches, or
hot ashes.

Do not use vacuum cleaner without dust
bag and/or filters in place.

Always change the dust bag after
vacuuming carpet cleaners or freshener,

powders and fine dust. These products clog
the bag, reduce airflow and can cause the

bag to burst. Failure to change bag could
cause permanent damage to the vacuum
cleaner.

Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper

clips, etc. They may damage the vacuum
cleaner or dust bag.

Do not operate vacuum cleaner without the
exhaust filter or exhaust filter door in place

(If applicable).
The hose contains electrical wires. Do not

use when damaged, cut, or punctured.
Replace if cut or worn. Do not pick up

sharp objects.
Always turn off and unplug the vacuum

cleaner before connecting or disconnecting
either hose, Pet Handi MateTM (if
applicable), or nozzle.

Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.

You are responsible for making sure that
your vacuum cleaner is not used by anyone

unable to operate it properly.

SAVE THESE INSTRUCTIONS

Proper assembly and safe use of your vacuum cleaner are your responsibilities.

Your vacuum cleaner is intended for Household use. Read this Owner's Manual
carefully for important use and safety information. This guide contains safety

statements under warning and caution symbols.

-6-

It is important to know
view these before using

Item

Headlight Bulb
Belt

PowerMate ®

our vacuum cleaner's parts and features to ensure its proper and safe use. Re-

four vacuum cleaner.

Part No. Part No.

In U.S. In Canada

20-5248 20-40601

20-5218 20-40118

Cord

Holder ....

Upper
Wand

Wand
Swivel --

Cord Holder

Flange

Wand Quick
Release Pedal

(Not Shown)

_-- Plug Holder

J Handle Quick

Release

--Upper Wand

Power Cord

Belt

Pile
Height Pedal

Handle

PowerMate ®

Model/Serial Number
(On Bottom) --

Pile Height Indicator

Protector/Belt
Reset Button

e Cleaner

(Not Shown)

-7-

HOSE

3- Way On/Off Switch

Off/Floor/Carpet

Handle

ATTACHMENTS

Crevice
Tool -_

Floor

Brush-_

Pet Handi Mate TM

i

_ Dusting

Combination a lJIJ_ Brush

Brush _ a

--- abric
Brush

Hose Swivel

CANISTER

Item Part No. Part No.

In U.S. InCanada

Dust Bag 20-50558 20-50403
Exhaust Filter 20-86889 20-40324

Motor Safety Filter 20-86883 20-40321

Pet Handi Mate TM
Storage cover Exhaust Filter Cover

ord . \ J (Not Shown)

Tool Storage Cover __

(Attachment Storage inside) .._ ___ _ Power

_ Cord

Canister

Hood

Bag

Motor Safety Filter

Dust Bag (Behind Dust Bag)

-8-

Please pay special attention to these hazard alert boxes, and follow any instructions given.

WARNING statements alert you to such dangers as fire, electric shock, burns and personal

injury. CAUTION statements alert you to such dangers as personal injury and/or property

damage.

WARNING

Electrical Shock Hazard
DO NOT plug intoelectrical supply until as-

sembly iscomplete. Failure to do so could re-
sult in electrical shockor injury.

Before assembling vacuum cleaner, be sure you
have all parts shown in PARTSAND FEATURES.

WAN DS

Slide wands together
until wand button

snaps into place. Turn
wand button to the

slotted area of the
wand swivel.

The swivel allows you

to turn the handle to
the left side to reach

farther under low fur-
niture.

PowerMafe ®

1. Insert wands into PowerMate ® until the wand
button snaps into place.

Area

2. Connect Power-
Mate ® plug and cord

as shown. DO NOT
force. Raised area of

plug must be toward
hand.

3. Secure cord into

the cord holder on
the wand swivel.

To remove: Step on

wand quick release pedal, then pull up on
wands.

=9=

Handle

Lock

Button

m
m

-- Wand

Button

-- Wand

i Swivel

-- Lower

Wand

_ Wand

_J Button

Wand Quick

lease Pedal

CANISTER

1. Open the canister hood.

'2. Check to see that the dust bag is properly in-
stalled. See BAG CHANGING for instructions.

3. Check to see that the motor safety filter is
properly installed. See MOTOR SAFETY FILTER

CHANGING for instructions.

HOOD AND TOOL STORAGE

COVER

It is normal for the canister hood and tool storage
cover to come off when opened further than
needed. Line up the hinge slots, insert the hinges
into the slots, and close the hood and toot storage

cover to reinstall.

CAUTION

Never open canister hood with the tool storage
cover open. This will help to prevent damage
from occurring to the canister hood and/or tool

storage cover.

This canister is equipped with an on-board stor-

HOSE

I.Lineup the hose
latchtab and notch

incanisterhood
and inserthose into
canisteruntilit

snaps in place.
To remove: Lift hose

latch tab upward
and pull up on hose.

/ _cCZ2

Notch

/,

Handle

Lock

Button _ _'_1

Handle

Quick

2. Insert handle
into wand until

lock button snaps
in place. Be sure

hose is not
twisted.

To remove: Press

m handle quick re-
Ill lease button and

pull up on han-
dle.

To store:

Disconnect hose from wands and canister to
prevent stress on hose during storage. Store hose

in a loosely coiled position so the hose covering is
not stressed.

age area for a Pet Handi Mate TM attachment.

ToInstall:

Open the Pet Handi Mate TM storage cover. Insert
the Pet Handi Mate TM, press down into place, and
close the lid securely.

To Remove:
Open the storage cover. Remove Pet Handi

MateTM from the storage area and use as needed
(see ATTACHMENTS and ATTACHMENT USE
TABLE).

Pet Handi Mate TM

Pet Handi Mate TM
Storage Cover

=10 =

CAUTION

Moving parts! To reduce the risk of personal injury, DO NOT
touch the agitator when vacuum cSeaner is on. Contacting the
agitator wMSe it is rotating can cut, bruise or cause other
injuries. ASways turn off and unpJug from electricaJ outlet
before servicing.
Use caution when operating near chiMren.

HOW TO START

WARNING

Personal Injury and ProductDamage Hazard

• DO NOT plug in if switch is in ON
position. Personal injury or property

damage could result.

• The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.

• DO NOT useoutletsabove counters.

Damage from cord to itemsin

surroundingarea could occur.

Cord
Rewind

1. Pullcord out of
canister to desired

length. The cord
will not rewind

until the cord

rewind button is
pushed.

NOTE: To reduce the risk of electric shock, this
vacuum cleaner has a polarized plug; one blade

is wider than the other. This plug will fit in a po-
larized outlet only one way. If the plug does not
fit fully in the outlet, reverse the plug. If it still
does not fit, contact a qualified electrician to in-
stall the proper outlet. Do not change the plug in

any way.

2. Plug the polarized power cord into a 120

Volt outlet located near the floor.

To rewind: Turn off and
plug the vacuum

cleaner. Hold the plug
while rewinding to pre-
vent damage or injury
from the moving cord.

Pushcord rewind but-
ton.

Pile Pile Height
Height Indicator

Pedal_

Release
Pedal

3. Lower wand from upright position by pressing
on the handle release pedal.

,_CAUTION

DO NOT leave the PowerMate® running in one
spotin the upright positionfor any length of
time. Damage to carpet may occur.

-11 -

4. Select a pile height setting by pressing the
small pedal on the rear of the PowerMate®. The
pile height setting shows on the indicator. See

SUGGESTED PILEHEIGHT SETTINGS.

Attention: Refer to your carpet manufacturers
cleaning recommendations. Some more delicate
carpets may require that they be vacuumed with
the PowerMate ®agitator turned off to prevent

carpet damage.

A

i\ -- i

OFF

_-" o_ 5. Select a switch

_LooR

-_ARPET position on the han-
dle.

FLOOR - turns on the canister motor only.
CARPET - turns on both the canister and the

PowerMate ® motors.

NOTE - When this switch is in the FLOOR posi-
tion, the headlight DOES NOT function since no
eJectricity flows to the PowerMate ®.

VACUUMING TiPS

Suggested sweeping pattern.
For best cleaning action, the PowerMate ® should

be pushed straight away from you and pulled
straight back. At the end of each pull stroke, the

direction of the PowerMate ® should be changed
to point into the next section to be cleaned. This

pattern should be continued across the carpet
with slow, gliding motions.

NOTE: Fast, jerky
strokes do not

provide comptete
cleaning.

The hose swivel allows
the hose to turn without

moving the canister.
This ishelpful for clean-
ing in small areas.
Check hose for twisting
before pulling canister.

Suction
Control

Carpeted stairs
need to be
vacuumed

regu)arly. For best
cleaning results,
fully close the

suction controt.

CAUTION

Product Damage Hazard

Use care if the PowerMafe ® and wand is left in
the upright position as it may tip over easily.

Property damage can occur if tipped.

Personal Injury and Product Damage Hazord

DO NOT run over power cord with
PowerMafe®. Personal injury or product

damage could result.

DO NOT pull plug from wall by

the power cord. If there is damage to the
cord or plug, personal injury or property

damage could result.

- 1'2-

WARNING

Personal Injury Hazard
Use care if canister isplaced an stairs. If may

fall, causing personal injury ar property
damage.

_CAUTION

Product Damage Hazard

Do not pull on the hose to move the canister
from one stair fa the next. When finished

cleaning in one area use the handle grip on the
canister to move the vacuum cmeanerto a new

mocationfor further cleaning.

The stair grip located
on the caster will aid in

preventing the canister
from slipping when
used on stairs (see

PERFORMANCE
FEATURES).

NOTE: Be sure the canister isresting securely on
the stairs and the caster isin a locked position

before using.

Far best cleaning results,keep the airflow
passage open. Check each assembly area in

HOW YOUR VACUUM CLEANERWORKS
occasionally for clogs. Unplug from outlet

before checking.

ATTACHMENTS

ATTACHMENTS ON HANDLE

NOTE: If the

PowerMate ® is at-
tached, turn vac-

uum cleaner off
before removing

handle from
wands.

1. Presshandle
quick release but-

ton and pull up on
handle.

Release-----_

Upper

Wand J

Handle __

Quick

NOTE:
To assemble dust-

ing brush insert the
fabric brush into

the dusting brush
nozzle and press

into place.

2. Slide attachments firmly

on handle as needed. See
ATTACHMENT USETABLE.

Dus_ng

Brush

\

Fabric
Brush

_CAUTION

DO NOT attach or remove handle or wands

while vacuum cleaner isON. This could cause
sparking and damage the electrical contacts.

b_/_-_--_ To remove, press

latch and lift

out.

Latch

ATTACHMENTS ON WANDS

1.To remove .i/'_- _'
wands from ,, ,

PowerMate ®, ,;,
lock wands in >_"

straight-up
position.

= 13 =

ATTACHMENTS ON WANDS Cont.

2. Press wand quick re-

Wand lease pedal with foot

Quick and pull the wands
Release straight up and out of

PowerMate ®.

The PowerMate ®plug
and cord do not have to

be removed to use at-
tachments on the wands.

3. Put attach-
ments on wands
as needed. See
ATTACHMENT
USETABLE.

ATTACHMENT USE TABLE

CLEANING AREA

Between Bare Carpeted

ATTACHMENT Furnlture_ Cushions_ Drapes _ Stairs El.... Floors/Rugs Walls

Dusting _

Combination brush / / /

brush Fabric

brush _/ _/

Crevice tOOl _ _/ _/

/ / ,/

Floorbrush

PowerMate®

PetHandiMateTM_ / /

PowerMate Jr.®_'_ _ / /

1. Always clean attachments before using on fabrics.

2. 3-position switch should be in FLOOR position.

3. Some models; Pet Handi Mate TM and PowerMate Jr.®attachment instructionsare included with the
products.

4. PowerMate Jr.® can be used only on hose handle.

NOTE: When separating wands, depress lock button completely before pulling wands apart. If wand
lock button is difficult to depress, push the two wands more tightly together to line up the lock button
with the hole. Depress lock button and then pull wands apart.

For best deep down cleaning, use the XLO set=
ting. However, you may need to raise the height
to make some jobs easier, such as scatter rugs
and some deep pile carpets, and to prevent the
vacuum cleaner from shutting off. Suggested set-

tings are:

HI - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.

LO - Low to medium pile.
XLO - Most carpets and bare floors.

=14=