Kenmore 116.23203C Use & Care Manual
Use & Care Guide
Guide d' utilisationet d'entretien
English / Fran_ais
Model/ModUle: 116.23203C
I(enmoreo
P/N C01ZDTN00K00 _ KC01ZDTNZOK0
Sears Canada, Inc., Toronto, M5B 2B8
www.sears.ca
ITM
Before Using Your New
Vacuum Cleaner ........................... 2
PackingList.............................. 2
Kenmore Vacuum Cleaner Warranty ....... 3-4
Important Safety Instructions................ 5
Parts and Features ....................... 6-7
Assembly Instructions ................... 8-9
Operating Instructions...................... 9
How to Start ............................... 10
VacuumingTips .......................... 11
SuggestedPileHeight Settings .............. 12
Attachments .......................... 12-13
Attachment Use Table ..................... 13
PerformanceFeatures..................... 14
Canister Care ............................. 15
Removing Clogs .......................... 15
Bag Changing ........................... 15
Cleaning Exterior and Attachments .......... 16
Motor Safety Filter Changing ............... 16
Exhaust Filter changing ................... 17
PowerMate ® Care ......................... 18
Belt Changing and Agitator Cleaning ...... 18-19
Light Bulb Changing ...................... 20
Agitator Servicing ....................... 20
Troubleshooting ........................... 21
Requesting Assistance
Or Service ........................ Back Cover
Please read this guide. It will help you assemble and operate your new Kenmore vacuum cleaner in
the safest and most effective way.
For more information about vacuum cleaner care and operation, call your nearest Sears store. You will
need the complete model and serial numbers when requesting information. Your vacuum cleaner's
model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore vacuum
cleaner.
Model No.
Serial No.
Date of Purchase
Keep this book and your salescheck (receipt) in a safe place for future reference.
PACKING LIST
Your KENMORE VACUUM CLEANER is packaged with the following parts and components assem-
bled separately in the carton:
1 Canister Vacuum Cleaner 1 Combination Brush®
1 PowerMate® 1 Upper Wand
1 Hose Assembly 1 Lower Wand
1 Floor Brush® 1 Owner's Manual
1 Crevice Tool ® 1 Repair Parts List
Each of the above assemblies are shown in detail inside the repair parts list.
®These items are found under the Tool Cover.
Kenmore Vacuum Cleaner Limited Warranty
General: All models of I<enmore Vacuum Cleaners, with the exception of central vacuum systems,
which shall be subject to different warranty provisions, are warranted to be free from defects in
materials or workmanship for a specific time period as set-out below (the "Warranty Period").
Warranties extend to the original purchaser of a Kenmore Vacuum Cleaner only and are non-
transferable. Purchases made through an online auction or through any website other than
www.sears.ca are excluded. The relevant Warranty Period commences on the original date of
purchase. Within this period, Sears Canada, Inc. will, at itssole option, repair or replace any
products or components which fail in normal use. Such repairs or replacement will be made at no
charge to the customer for parts or labor, provided that the customer shall be responsible for
any transportation
Exclusions: This warranty does not cover failures due to normal wear, abuse, misuse, neglect,
improper maintenance or failure to follow maintenance guidelines and/or instructions, failure to
operate the product in accordance with the owner's manual or any additional instructions or
information provided at the time of purchase or in subsequent communications with the original
purchaser, accident or unauthorized alterations or repairs made or attempted by others. Also
excluded from warranty coverage are the following:
1. "Wear Items", which are parts that will need replacement under normal usage, including but
not limited to: filters, belts, light bulbs and bags and brush roll assemblies and brush strips
2. Service-related telephone calls or technician visits relating to a user's requirements for
instructions involving the correct product installation, operation or regular maintenance to the
product i.e. cleaning filters, brush roll assembly, hose obstructions and the like
3. Maintenance, adjustments, and cleaning inquiries or service calls
4. Damage or failure when installation, operation and maintenance instructions provided are not
followed
5. Damage or failure resulting from accident, abuse, misuse, negligence or use for other than an
intended purpose
6. Damage or failure caused by the use of detergents, cleaners, chemicals or utensils other than
those recommended in any instructions, service bulletins or otherwise by Sears
7. Damage or failure resulting from unauthorized modifications made to this product.
Any product missing the model and/or serial number identification label will be disqualified from
coverage under this warranty.cost.
Repairs conducted within the Warranty Period will be warranted until the end of the
original Warranty Period.
Disclaimers: THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN (OTHER THAN AS STATED
HEREIN), AND WHETHER EXPRESS,IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO
ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, WHICH MAY VARY FROM ONE JURISDICTION TO ANOTHER.
INNOEVENTSHALLSEARSBELIABLEFORANYINCIDENTAL,SPECIAL,INDIRECTOR
CONSEQUENTIALDAMAGES,WHETHERRESULTINGFROMTHEUSE,MISUSEORINABILITYTO
USETHEPRODUCTORFROMDEFECTSINTHEPRODUCT.THEEXCLUSIONSINTHIS
PARAGRAPHSHALLNOTAPPLYINJURISDICATIONSWHEREAPPLICABLELAWDOESNOT
ALLOWFORTHEEXCLUSIONOFINCIDENTALORCONSEQUENTIALDAMAGES.INSUCH
JURISDICTIONS,THISPARAGRAPHSHALLNOTAPPLY,BUTTHEREMAININGPROVISIONSOF
THISDOCUMENTSHALLREMAINVALID.
Searsretainstheexclusiverighttorepairorreplacetheproductorofferafullrefundofthe
purchasepriceatitssolediscretion.SUCHREMEDYSHALLBEYOURSOLEANDEXCLUSIVE
REMEDYFORANYBREACHOFWARRANTY.
Customer Responsibilities: In additional to complying with all suggested maintenance guidelines
and instructions, customers' obligations shall include but shall not be limited to: operating the
product in accordance with the owner's manual or any additional instructions or information
provided at the time of purchase or in subsequent communications to the purchaser from time to
time, exhibit reasonable care in the use, operation, maintenance, general upkeep and storage of
the product. Failure to comply with these requirements will void any applicable warranty.
Procedures: Warranty service isavailable by calling 1-800-469-4663.
List of Applicable Warranty Periods: The following list contains the applicable Warranty Period
for your Kenmore Vacuum Cleaner:
1. For one year from date of purchase, the cost of parts and labour for this product will be
covered, free of charge if defective in material or workmanship.
2. If this appliance is ever used for other than private family/residential purposes, this warranty
only applies for 30 days from the date of purchase.
Service Type: I(enmore Vacuum Cleaners are serviced on a "carry-in" basis, whereby customer
brings the unit to a Sears Retail or Product Repair Centre location. These include: I(enmore
canister, upright, and shampooer vacuums.
Proof of Purchase!Documentation: Warranty coverage isconditioned upon the original purchaser
furnishing Sears Canada or its authorized third party service provider if applicable, with the
original sales receipt or other adequate written proof of the original purchase date and
identification of the product. In the event that the original purchaser is unable to provide a copy
of the original sales receipt, Sears Canada Inc. reserves the right to determine in its sole
discretion what other written proof of the original purchase date and identification of the product
isacceptable.
Readall instructions in this manual before assembling or using your vacuum cleaner.
ING
Your safety is important to us. To reduce the risk of fire, electrical shock,
injury to persons or damage when using your vacuum cleaner, follow basic
safety precautions including the following:
Use your vacuum cleaner only as
described in this manual. Use only with
Sears recommended attachments.
Disconnect electrical supply before
servicing or cleaning out brush area.
Failure to do so could result in electrical
shock or brush suddenly starting.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when not in
use and before servicing.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or
near children.
Do not use with damaged cord or plug. If
vacuum cleaner is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, return it to a Sears
Service Center.
Do not pull or carry by cord, use cord as a
handle, close door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord away
from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep
free of dust, lint, hair and anything that may
reduce airflow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on
floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluids, perfumes, etc.), or use in
areas where they may be present. The
fumes from these substances can create a
fire hazard or explosion.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
Do not use vacuum cleaner without dust
bag and/or filters in place.
Always change the dust bag after
vacuuming carpet cleaners or freshener,
powders and fine dust. These products clog
the bag, reduce airflow and can cause the
bag to burst. Failure to change bag could
cause permanent damage to the vacuum
cleaner.
Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner or dust bag.
Do not operate vacuum cleaner without the
exhaust filter or exhaust filter door in place
(If applicable).
The hose contains electrical wires. Do not
use when damaged, cut, or punctured.
Replace if cut or worn. Do not pick up
sharp objects.
Always turn off and unplug the vacuum
cleaner before connecting or disconnecting
either hose, Pet Handi MateTM (if
applicable), or nozzle.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities.
Your vacuum cleaner is intended for Household use. Read this Owner's Manual
carefully for important use and safety information. This guide contains safety
statements under warning and caution symbols.
Itisimportantto know your vacuum cleaner's parts and features to assure its proper and safe use.
Review these before using your vacuum cleaner.
Item Part No. Part No.
In U.S. In Canada
Headlight Bulb 20-5248 20-40601
Belt 20-5218 20-40118
POWERMATE®
Plug
HolderJ T
Cord
Holder J -_
Lower --
Wand
Pile
Height Pedal
Handle
PowerMate
Model/Serial Number
(On Bottom)
=J---- Power.Mate ®
Power Cord
Belt
Pile Height Indicator
Protector/Belt
Reset Button
e Cleaner
(Not Shown)
HOSE
2-Way On/Off Switch
Bare Floor/Carpet
ATTACHMENTS
Crevice
Tool , _ _ J
Combination
Brush
Floor
Brush
Hose Swivel
CANISTER
Item Part No. Part No.
In U.S. In Canada
Dust Bag 20-50558 20-50403
Exhaust Filter 20-86880 20-40320
Motor Safey Filter 20-86883 20-40321
Exhaust Filter Cover
Tool Storage Cover
Attachment Storage inside
Canister Hood
Hood Release
On / Off
Switch
Carry Handle
Dust Bag
Please pay special attention to these hazard alert boxes, and follow any instructions given.
WARNING statements alert you to such dangers as fire, electric shock, burns and person-
al injury. CAUTION statements alert you to such dangers as personal injury and/or prop-
erty damage.
_WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until
assembly is complete. Failure to do so could
result in electrical shock or injury.
Before assembling the vacuum cleaner, check
the PACKING LIST. Use this list to verify that
you have received all the components of your
new Kenmore vacuum cleaner.
WANDS
Slide wands
together until wand
button snaps into
place.
POWER-
MATE®
\
Wand
Button
Cord
H°lder _ t
1. Insert wands into PowerMate ®until the wand
button snaps into place.
Area
2. Connect
PowerMate ®plug
and cord as shown.
DO NOT force.
Raised area of plug
must be toward
hand.
3. Secure cord into
cord holder on wand
swivel.
To remove: Disconnect cord, steady PowerMate ®
with foot and turn wands until the button disap-
pears, then pull wands out of PowerMate ®.
Handle
Lock
Button
Wand Button
Cord
Holder __
Wand-_
Wand
Button-_l
CANISTER HOSE
1.Open the canister hood.
2. Check to see that the dust bag is properly
installed. See BAG CHANGING for instructions.
3. Check to see that the motor safety filter is
properly installed. See MOTOR SAFETY FILTER
CLEANING for instructions.
HOOD AND TOOL STORAGE
COVER
It is normal for the canister hood and tool stor-
age cover to come off when opened further
than needed. Line up the hinge slots, insert the
hinges into the slots, and close the hood and
tool storage cover to reinstall.
I_ CAUTION
INever open canister hood with the tool storage
cover open. This will help to prevent damage
from occurring to the canister hood and/or tool
storage cover.
1. Line up the hose
latch tab and
notch in canister
hood and insert
hose into canister
until it snaps in
place.
To remove: Lift
hose latch tab
upward and pull
up on hose.
Latch
Tab
Notch
Lock
Button
Handle
Quick
2. Insert handle
into wand until
lock button snaps
in place. Be sure
hose is not twisted.
To remove: Press
lock button and
pull up on handle.
To store: Disconnect hose from wands and
canister to prevent stress on hose during
storage. Store hose in a loosely coiled position
so the hose covering is not stressed.
CAUTION
Moving Parts! To reduce the risk of personal injury, DO NOT
touch the agitator when the vacuum cleaner isON. Contacting
the agitator while it is rotating can cut, bruise, or cause other
injuries. Always turn off and unplug vacuum cleaner from
electrical outlet before servicing.
Ise caution when operating thisproduct near children.
HOW TO START
WARNING
Personal Injury and Product Damage Hazard
DO NOT plug in if switch isin ON
osition. Personal injury or property
damage could result.
The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.
DO NOT useoutletsabove counters.
)amage from cord to itemsin
surroundingarea could occur.
1. Pull cord out of
canister to desired
length.
2. Snap cord into
grip to prevent
accidental rewind-
ing.
NOTE: To reduce the risk of electric shock, this
vacuum cleaner has a polarized plug; one blade
is wider than the other. Thisplug will fit in a
polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician
to install the proper outlet. Do not change the
plug in any way.
3. Plug the polarized power cord into a 120 Volt
outlet located near the floor.
To rewind: Turnoff and unplug the vacuum
cleaner. Remove cord from grip. Hold the plug
while rewinding to prevent damage or injury
from the moving cord. A slight tug will release
the locking pawls in the cord reel allowing it to
retract.
Pile
Height
Height
Indicator
Release
Pedal -_
4. Lower wand from upright position by press-
ing on the handle release pedal.
CAUTION
DO NOT leave the PowerMate ®running in
one spot in the upright positionfor any
length of time. Damage to carpet may
occur.
5. Select a pile height setting by pressing the
small pedal on the rear of the PowerMate ®.The
pile height setting shows on the indicator. See
SUGGESTED PILE HEIGHT SETTINGS.
Attention: Refer to your carpet manufacturers
cleaning recommendations. Some more delicate
carpets may require that they be vacuumed with
the PowerMate® agitator turned off, to prevent
carpet damage.
6. To turn vacuum
cleaner on, step on
the ON/OFF switch.
7. To turn on
PowerMate ®,move the
FLOOR/CARPET switch
to the CARPET position.
lO
VACUUMING TIPS
Suggestedsweeping pattern.
For best cleaning action, the PowerMate®should
be pushed straight away from you and pulled
straight back. At the end of each pull stroke, the
direction of the PowerMate ®should be changed
to point into the next section to be cleaned. This
pattern should be continued across the carpet
with slow, gliding motions.
NOTE: Fast, jerky
strokesdo not
provide complete
cleaning.
The hose swivel allows
the hose to turn without
moving the canister.
This is helpful for
cleaning in small areas.
Check hose for twisting
before pulling canister.
CAUTION
Product Damage Hazard
Use care if the PowerMate ®and wand is left in
the upright positionas it may tip over easily.
Property damage can occur if tipped.
WARNING
Personal Injury and Product Damage Hazard
DO NOT run over power cord with
PowerMate®. Personalinjury or product
damage could result.
DO NOT pull plug from wall by
the power cord. If there is damage to the
cord or plug, personal injury or property
damage could result.
Carpeted stairs need to be vacuumed regularly.
For best cleaning results, fully close the suction
control.
Suction
Control
For best cleaning results, keep the
airflow passage open. Check each
assembly area in REMOVING CLOGS occa-
sionally for clogs. Turn off and unplug from
outlet before checking.
WARNING
Personal Injury Hazard
Use care if canister is placed on stairs. It may
fall, causing personal injury or property
damage.
CAUTION
Product Damage Hazard
Do not pull on the hose to move the canister
from one stair to the next. When finished
cleaning in one area use the handle grip on the
canister to move the vacuum cleaner to a new
location for further cleaning.
11
I SUGGESTED PILE HEIGHT SETTINGS I
For best deep down cleaning, use the XLO set-
ting. However, you may need to raise the height
to make some jobs easier, such as scatter rugs
and some deep pile carpets, and to prevent the
vacuum cleaner from shutting off. Suggested
settings are:
HI - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - Most carpets and bare floors.
ATTACHMENTS
ATTACHMENTS ON WANDS
CAUTION
DO NOT attach or remove handle or wands
while vacuum cleaner is ON. This could cause
sparking and damage the electrical contacts.
ATTACHMENTS ON HANDLE
NOTE: If the PowerMate ®is attached, turn vacu-
um cleaner off before removing handle from
wands.
Lock _ y_-• _ Handle
Button "-_ L
Handle
Quick
Release--_
Upper
Wand--
2. Slide attachments firmly
on handle as needed. See
ATTACHMENT USE TABLE.
1. Press lock
button, then pull
to remove han-
dle from wand.
1. To remove wands
from PowerMate ®,
lock wands in
straight-up position.
2. Remove PowerMate ®plug
and cord from holders.
3. Disconnect cord and
steady PowerMate ®
with foot and turn
wands until lock button
disappears, then pull
wands out of
PowerMate ®.
Slot _
4. Put attachment on
wands as needed. See
ATTACHMENT USE TABLE.
12
COMBINATION BRUSH
To assemble
dusting brush, _ _ Dusting
insert the fabric _ _ Brush
brush intothe /_,_ /
dusting brush
nozzle and Fabric
press into Brush
place.
To remove, push in
direction of arrow
as shown.
ATTACHMENT USE TABLE
CLEANING AREA
Between Bare Carpeted
ATTACHMENT Fur.lture_ Cushions] Drapes] Stairs FI.... Floors/Rugs Walls
Dusting
Combination brush I/ I/ I/
Brush Fabric
Brush _
CreviceTool I/ I/
FloorBrush I/ I/ I/
V' 3 v_
PowerMate®
PetHandiMateTM2 /L_ I/ I/
1.AIways clean attachments before using on fabrics.
2.Some Models; Pet Handi Mate TM attachment instructions are included with the products.
3. 2-position switch should be in FLOOR position.
NOTE: When separating wands, depress lock button completely before pulling wands apart. If wand
lock button is difficult to depress, push the two wands more tightly together to line up the lock button
with the hole. Depress lock button and then pull wands apart.
13
PERFORMANCE FEATURES
OVERLOAD PROTECTOR SUCTION CONTROL
The PowerMate ®has
built-in protection
against motor and
belt damage should
the agitator jam. If
the agitator slows
down or stops, the
overload protector
shuts off the
Overload Protector/
Belt Reset Button
PowerMate ®.The canister motor will continue to
run.
To correct problem: Turn off and unplug
vacuum cleaner, remove obstruction, then
press overload protector reset button.
If the problem persists, have the vacuum
cleaner serviced by a Sears or other qualified
service agent.
_WARNING
Personal Injury Hazard
Always turn off and unplug the vacuum
cleaner before cleaning the agitator area as
agitator may suddenly restart. Failure todo so
can resultin personal injury.
EDGE CLEANER
Active brush edge cleaners
are on both sides of the
PowerMate ®.Guide either
side of the PowerMate ®
along base-boards or next
to furniture to help remove
dirt trapped at carpet
edges.
The suction control
allows you to
change the
vacuum cleaner
suction for Suction Suction
different fabric
and carpet weights. Opening the control
decreases suction for draperies and lightweight
rugs, while closing the control increases suction
for upholsteries and carpets.
THERMAL PROTECTOR
This vacuum cleaner has a thermal protector
which automatically trips to protect the vacuum
cleaner from overheating. If a clog prevents
the normal flow of air to the motor, the
thermal protector turns the motor off
automatically. This allows the motor to cool in
order to prevent possible damage to the
vacuum cleaner.
To correct problem: Turn the vacuum cleaner
off and unplug the power cord from the outlet
to allow the vacuum cleaner to cool and the
thermal protector to reset. Check for and
remove clogs, if necessary. Also check and
replace any clogged filters. Wait
approximately thirty (30) minutes and plug the
vacuum cleaner in and turn back on to see if
the motor protector has reset.
14
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