Kenmore 116.21614 User Manual
Use& CareGuide
ManualdeUsey Cuidado
English/ Espa_ol
Models/Modelos: 116.21614
P/N C01ZDUEI_UO_ - KC_IZDUEI_UO
Sears Brands Management Corporation
Hoffman Estates, JL60179 U.S.A
www.kenmore.com
www.sears.com
Before Using Your New
Vacuum Cleaner .................... 2
Packing List ..................... 2
Vacuum Cleaner Help Line ........... 3
Kenmore Vacuum Cleaner Warranty . . . 3
Important Safety Instructions .......... 4
Parts and Features ................ 5-7
Assembly mnstructlons .............. 8-9
Operating Instructions .............. 10
How to Start .................. 10-11
Vacuuming Tips ............... 12-13
Suggested Pile Height Settings ...... 13
Attachments .................. 14-16
Attachment Use Table ............ 16
Attachment Storage .............. 17
Performance Features ............. 18
Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call your nearest Sears
store. You will need the complete model and serial numbers when requesting information.
Your vacuum cleaner's model and serial numbers are located on the Model and Serial
Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Canister Care ..................... 19
Removing Clogs ................. 19
Cleaning Exterior and Attachments .. 19
Bag Changing .................. 20
Motor Safety Filter Changing ....... 21
Exhaust Filter Changing ........... 22
PowerMafe ® Care .................. 23
Belt Changing and Agitator
Cleaning .................... 23-24
Bulb Changing .................. 25
Agitator Servicing ............... 25
Troubleshootlng ................ 26-27
Master Protection Agreements ........ 28
Requesting Assistance
Or Service ................ Back Cover
Model No.
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
PACKING LiST
Your KENMORE VACUUM CLEANER is packaged with the following parts and compo-
nents assembled separately in the carton:
Canister Vacuum Cleaner
PowerMate®
Hose & Handle Assembly
Floor Brush _
Crevice Tool _
Combination Brush
Each of the above assemblies are shown in detail inside the Repair Parts List.
_These items are found under the Tool Cover.
_These items are found on the hose & handle assembly.
1 Pet Tool _
1 Pet PowerMate®
1 Telescoping Wand
1 Use & Care Guide
1 Repair Parts List
=2=
1-877-531-7321
8:00am-5:00pm EST,M-F
(U.S.A. and Canada)
One Year Limited Warranty
When assembled, operated and maintained according to alt instructionssupplied with
the product, if this vacuum cleaner fails due to a defect in material or workmanship
within one year from the date of purchase, return it to any Sears store, Sears Parts &
Repair Center or other Kenmore outlet for free repair.
If this vacuum cleaner isused for other than private family purposes, this warranty
applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use, including but not limited to
filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product assembly, operation or
maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not assembled, operated or maintained
according to all instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for
other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all instructions supplied with
the product.
Z Damage to or failure of parts or systems resulting from unauthorized modifications
made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product
repair as provided herein. Implied warranties, including warranties of merchantability or
fitness for a particular purpose, are limited to one year or the shortest period allowed
by law. Sears shall not be liable for incidental or consequential damages. Some states
and provinces do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of merchantability or
fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this vacuum cleaner is used in the United States and
Canada.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179 U.S.A
-3-
Read all instructions in this guide before assembling or using your vacuum cleaner.
WARNING:
Your safety is important to us. To reduce the risk of fire, electrlcal shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety
precautions including the following:
Use your vacuum cleaner only as described
in this guide. Use only with Sears
recommended attachments.
Disconnect electrical supply before
servicing or cleaning out the brush area.
Failure to do so could result in the electrical
shock or brush suddenly starting.
Do not leave vacuum cleaner when plugged
in. Unplug from outlet when not in use and
before performing servicing.
Toreduce the risk of electrical shock - Do
not useoutdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention is necessary when used by or near
children.
Do not usewith a damaged cord or plug.
If vacuum cleaner is not working as it
should,has been dropped, damaged, left
outdoors, or dropped in water, return it to a
Sears Service Center.
Do not pullor carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner overcord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not usewith any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce air flow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on
floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluid, perfumes, etc.), or use in
areas where they may be present. The
fumes from these substances can create a
fire hazard or explosion.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes.
Do not use vacuum cleaner without dust
bag and/or filters in place.
Always change the dust bag after
vacuuming carpet cleaners or freshener,
powders, and fine dust. These products
clog the filters, reduce airflow and can
cause damage to the vacuum cleaner.
Failure to chage the bag could cause
permanent damage to the vacuum cleaner.
Do not usethe vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner.
Do not operature the vacuum cleaner
without the exhaust filter or filter door in
place.
The hose contains electrical wires. Do not
use when damaged, cut, or punctured.
Replace if cut or worn. Do not pick up
sharp objects.
Always turn off and unplug before
connecting or disconnecting either hose,
wand, Pet PowerMate ®,or nozzle.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.
SAVE THESEiNSTRUCTiONS
Proper assembly and safe use ofyour vacuum cleaner are your responsibilities. Your vacuum
cleaner is intended for Household use. Read this Use & Care Guide carefully for important
use and safety information. This guide contains safety statements under warning and
caution symbols.
=4 =
It is important to know your vacuum cleaner's parts and features to ensure its proper and
safe use. Review these before using your vacuum cleaner.
Hose Assembmy
Canister
This vacuum is certified asthma & allergy friendly TM by the Asthma
and A||ergy Foundation of Amer_cao
Use only AAFA approved replacement dust bags and exhaust filters to
maintain AAFA certification.
REPLACEMENT PARTS
Part No.
Item Style No. inUSA
Belt CB-3 20-5218
Headlight Bulb .... 20-5248
Dust Bag (2-pack) Q 20-53291
Dust Bag (6-pack) Q 20-53292
Exhaust Filter EF-] 20-53295
Motor Safety Filter CF-] 20-86883
-5-
Part No.
in Canada
20-40]]8
20-40601
20-50410
20-40324
20-40321
Scan to reorder bags or go
to kenrnore.com/reorderCQ
CANISTER
Pet
Tool
Carry Handle
Pet PowerMate ®
Storage Cover
(Pet PowerMote ®
inside)
ToomStorage Cover
(Attachment
storage inside) -_
Pet PowerMate ®
:ord Rewind
Button
Filter Cover
(Exhaust Filter inside)
Zord
Motor Safety Filter
-6-
HANDLE AND HOSE ASSEMBLY
Electronic
Suction
Control
Combination
Brush
3-Way On/Off Switch
Crevice
Tool
TELESCOPING
WAND
Telescoping
Wand
_Wand Length
Adjust Button
POWERMATE
_ilee'ghtPeda'" t _ _Edge Cleaner
Overload
Protector/Belt
Reset
Headlight
and
Furniture
G
Handle
Release _ _ /--Pile Height
Pedal / _ / Indicator
L_ PowerMate (Not Shown)
Model/Serial
Number (On Bottom)
-7-
Quick
Release Pedal
Please pay special attention to these hazard alert boxes, and follow any instruc-
tions given. WARNING statements alert you to such dangers as fire, electric
shock, burns and personal injury. CAUTION statements alert you to such dan-
gers as personal injury and/or property damage.
WARNING
Electrical Shock Hazard
DO NOT plug into electrical supply until
assembly is complete. Failure to do so
Before assembling vacuum cleaner, check
the PACKING LIST (page 2). Use this list
to verify that you have received and
identified all the components of your new
Kenmore vacuum cleaner.
POWERMATE
Insert wand onto
PowerMate until the
wand locks into place.
HOOD AND TOOL STORAGE
COVER
It is normal for the canister hood and tool
storage cover to come off when opened
further than needed. Line up the hinge slots,
insert the hinges into the slots, and close
the hood and tool storage cover to
reinstall.
CAUTION
Never open canister hood with the tool
storage cover open. This will help to
prevent damage from occurring to the
canister hood and/or tool storage cover.
HOSE
Line up the hose latch tab and notch in
canister hood and insert hose into canister
until it snaps into place.
-!// j
CANISTER
1. Open the canister hood.
2. Check to see that the dust bag is
properly installed. See BAG CHANGING
(page 20) for instructions.
3. Check to see that the motor safety filter
isproperly installed. See MOTOR SAFETY
FILTERCHANGING (page 21)for
instructions.
Hose
Latch
To remove: Do not open hood before
removing hose. With hood closed, depress
hose latch tab. Pull upward on hose.
-8-
HANDLE
Insert wand into handle until lock button
snaps in place. Be sure hose is not twisted.
To remove: Press handle quick release
button and pull up on handle.
The combination brush can be stored on
the hose handle by placing on hose handle
before attaching wand.
Release
Tostore: Disconnect hose from wand and
canisterto prevent stress on hose during
storage. Store hose in a loosely coiled
positionso the hose covering is not
stressed.
Brush
=g=
CAUTION
Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and
unplug from electrlcal outlet before servicing.
Use caution when operating near children.
HOW TO START
2. Plug the polarized power cord intoa 120
WARNING
Personal injury and Product Damage
Hazard
DO NOT plug in if switch is in ON
position. Personal injury or property
damage could result.
The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.
DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
When any abnormality/failure occurs,
stop using the product immediately and
disconnect the power plug.
Card f'_
Rewind
NOTE: To reduce the risk of electric shock,
this vacuum cleaner has a polarized plug;
one blade is wider than the other. This plug
will fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install the
proper outlet. Do not change the plug in
any way.
1. Pull cord out of
canister to desired
length. The cord
will not rewind
until the cord
rewind button is
pushed.
Volt outlet located near the floor.
To rewind: Turn off
and unplug the
vacuum cleaner.
Hold the plug while
rewinding to
prevent damage or
injury from the
moving cord. Push
cord rewind button. --
3. Lower wand from upright position by
pressing on the handle release pedal.
Handle Indicator
Release
4. Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the rear of
the PowerMate. The pile height setting
shows on the indicator. See SUGGESTED
PiLE HEIGHT SETTINGS (page 13).
Attention: Refer to your carpet
manufacturers cleaning recommendations.
Some more delicate carpets may require
that they be vacuumed with the PowerMate
agitator turned off to prevent carpet
damage.
Pile
Height Pedal
-10-
5. Select a position on the handle three-
way On/Off switch.
CARPET = turns on
both the canister and
the PowerMate motors.
Headlight and agitator
will come on.
FLOOR = turns on the
canister motor only.
)CARPET
)FLOOR
OFF - Turns vacuum
cleaner off.
NOTE = When this switch is in the FLOOR
position the nozzle headlight DOES NOT
function since no electricity flows to the
PowerMate.
CAUTION
DO NOT leave the PowerMate running in
one spot for any length of time. Damage
to carpet may occur.
ELECTRONIC SUCTION CONTROL
The electronic suction control allows you to
change the power of the vacuum cleaner
suction motor.
WAND (TELESCOPING)
The wand length
is adjustable and
requires no
assembly. To
adjust, simply push
an the wand
adjust button and Wand
slide the upper Length
wand to the Adjust
desired height. Button_
NOTE: When
adjusting the
wand length you
may have to hold
the PowerMate
with your hand or
foot.
HIGH increases
Increase suction for
mm carpets.
,_ Suction upholsteries and
Decrease
_V LOW POWER
Suction decreases suction
for draperies and
lightweight rugs.
=11 =
VACUUMING TiPS
SUGGESTED SWEEPING PATTERN
For best cleaning action, the PowerMate
should be pushed straight away from you
and pulled straight back. At the end of
each pull stroke, the direction of the
PowerMate should be changed to point into
the next section to be cleaned. This pattern
should be continued across the carpet or
floor with slow, gliding motions.
NOTE: Fast,
random strokes
do not provide
complete
cleaning.
CAUTION
Product Damage Hazard
Use care if the PowerMate and wand is
left in the upright position as it may tip
over easily. Property damage can occur if
tipped.
WARNING
Personal Injury and Product Damage
Hazard
DO NOT run over power cord with
PowerMate. Personal injury or product
damage could result.
DO NOT pull plug from wall by
the power cord. If there is damage to
the cord or plug, personal injury or
property damage could result.
STAIRS
WARNING
Personal Injury Hazard
Use care if canister is placed on stairs. It
may fall, causing personal injury or
property damage.
CAUTION
Product Damage Hazard
Do not pull on the hose to move the
canister from one stair to the next. When
finished cleaning in one area use the
handle grip on the canister to move the
vacuum cleaner to a new location for
further cleaning.
STAIR GRiP
The stair grip located on the caster will aid
in preventing the canister from slipping
when used on stairs. During normal
operation while the canister is in the
horizontal position, the caster wheel rotates
freely 360 °.
In order to prevent
the canister from
slipping on stairs,
the STAIR GRiP
feature
automatically locks
the caster wheel in
position when the
canister is placed on
residential stairs.
NOTE: Be sure the canister is resting
securely on the stairs and the caster is in a
locked position before using.
-12-
EDGECLEANER
Active brush edge
cleaners are on both
sides of the
PowerMate. Guide
either side of the
PowerMate along the
wall or next to
furniture to help
remove dirt trapped
at carpet edges.
HOSE SWIVEL
The 360 ° hose swivel
allows the hose to turn
without moving the
canister. This is helpful
for cleaning in small
areas. Check hose for
twisting before pulling
canister.
SUGGESTED PiLE HEIGHT SETTINGS
For best deep down cleaning, use the XLO
setting. However, you may need to raise the
height to make some jobs easier, such as
scatter rugs and some deep pile carpets,
and to prevent the vacuum cleaner from
shutting off. Suggested settings are:
HI - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO - Most carpets and bare floors.
-13-
ATTACHMENTS
CAUTION
DO NOT attach or remove handle or
wands while vacuum cleaner is ON. This
could cause sparking and damage the
electrical contacts or electronic controls.
ATTACHMENTS ON HANDLE
PowerMate is
attached, turn
vacuum cleaner
off before
NOTE: if the {I/l_/___wa
removing handle nd
from wand. Release
1. Press wand _
release button
and pull up on
handle.
2. Slide attachments firmly on handle as
needed. See ATTACHMENT USE TABLE
(page ]6).
:ornbinafion
Brush
Floor
Brush
Pet PowerMafe
NOTE:
To remove combination brush, press the
brush release button and slide off.
Brash
NOTE:
To remove floor brush and/or Pet
PowerMate, pressthe wand release button
and slide off.
Crevice
Tool
Wand
Per Tool
Wand
-14-
ATTACHMENTS ON WAND
remove
wand from _;_///,"
PowerMate,
,.To
lock wand ;__/_"
in straight- ,_%_
up position.
2. Press wand quick release pedal with foot
and pull the wand straight up and out of
PowerMate.
p
3. Put attachments on wand as needed. See
ATTACHMENT USETABLE(page 16).
Fmoor
Brush
NOTE:
To remove combination brush, press the
tool release button and slide off.
Brush
Release
NOTE:
Toremove floor brush and/or Pet
PowerMate, press the tool release button
and slide off.
Crevice
Tool
Combination
Brush
Tool
-15-
COMBINATION BRUSH
The combination brush usestwo tools, the
dusting brush and the pet tool. Each isfor
CREVICE TOOL
Attach the crevice tool to the handle
storage locations as shown.
use on various surfaces. See ATTACHMENT
USETABLE (page 16).
To remove dusting
brush or pet tool,
release by
pressing tab and
lifting off the
holder.
Tab_ To attach, insert
Slot_ \_-4_ tab on holder
dusting brush or
pet tool and
press until tab
snaps into place.
,J
ATTACHMENT USE TABLE
CLEANING AREA
ATTACHMENT Fur.lt,.oI Cush_o.sI DroposI Stoi_ El.... Floo_/_og_woll_
Between Bare Carpeted
Combination Brush _ i/ i/ I/
Pet Tool 2 (_ i/ i/
Crevice Tool _ i/
Floor Brush _ i/ i/ i/
PowerMate _ i/3 i/
Pet PowerMate 4 _ _/ _/ _/
1. Always clean attachments before using on fabrics.
2. Use the pet tool to remove pet hair from delicate surfaces, suchas upholstery and
drapes. DO NOT use on a pet.
3. 3-way On//Off switch should be in FLOOR position.
4. Some Models: Pet PowerMate attachment instructions are included with the products.
-16-
ATTACHMENTSTORAGE
PetPowerMate
This canister is equipped with an on-board
storage area for a Pet PowerMate
attachment.
ToStore:
1.Open the Pet PowerMate storage cover.
2. Insert the Pet PowerMate and press down
until it clicks into place.
3. Close the lid securely.
Pet PowerMate
ToRemove:
1.Open the storage cover.
2. Remove Pet PowerMate from the storage
area.
3. Use as needed. See ATTACHMENTS
(page 14-15) and ATTACHMENT USE TABLE
(page 16).
Cover
Floor Brush & Pet Tool
This canister isequipped with an on-board
storage area for attachments.
ToStore:
1.Open the tool storage cover.
2. Insert the tool and pressdown until it
clicks into place.
3. Close the lid securely.
Pet _ _ Cover
Tool
Oro,,
Floor
ToRemove:
1.Open the storage cover.
2. Remove attachment from the storage
area.
3. Use as needed. See ATTACHMENTS
(page 14-15)and ATTACHMENT USETABLE
(page 16).
-17-
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