Kenmore 116.10065 Use & Care Manual

Use & Care Guide
Manual de Usoy Cuidado

I<enmor_

CI r

116o1006S

Vacuum Cleaner Help Line:

1-877-531-7321
8:00am-5:00pm EST, M-F

(U.S.A. and Canada)

Sears Brands Management Corporation
Hoffman Estates, IL 60179 USA

www.kenmore.com
www.sears.com
www.kmart.com

Before Using Your New Vacuum Cleaner .............................................................................. 2

Packing List .......................................................................................................................... 2

Kenmore Vacuum Cleaner Warranty .................................................................................... 3

important Safety instructions ................................................................................................ 4

Parts and Features ............................................................................................................ 5=7

Assembly instructions ........................................................................................................ 8=9

Operating instructions ........................................................................................................ 10

Vacuum Cleaner Care .................................................................................................... 15=20

Troubleshooting .................................................................................................................. 21

Requesting Assistance Or Service .......................................................................... Back Cover

Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.

For more information about vacuum cleaner care and operation, call your nearest Sears
store. You will need the complete model and serial numbers when requesting information.

Your vacuum cleaner's model and serial numbers are located on the Model and Serial
Number Plate.

Use the space below to record the model number and serial number of your new Kenmore

vacuum cleaner.

Model No.

Serial No.
Date of Purchase

Keep this book and your sales check (receipt) in a safe place for future reference.

Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:

o Canister Vacuum Cleaner

Multi-Surface Nozzle
Hose & Handle Assembly

Upper Wand
Lower Wand

Tool Caddy
Crevice Tool

Dusting Brush
Use & Care Guide

* Repair Parts List

Each of the above assemblies are shown in detail inside the Repair Parts List.

-2-

KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in

material or workmanship when it is correctly installed, operated and maintained
according to all supplied instructions.

WITH PROOF OF SALE, return a defective appliance to the retailer from which it was
purchased for free repair or replacement at option of seller.

This warranty applies for only 90 DAYS from the sale date if this appliance is ever used
for other than private household purposes.

Thiswarranty covers ONLY defects in material and workmanship, and will NOT pay
for:

1. Expendable items that can wear out from normal use, including but not limited to
filters, belts, bags or screw-in base light bulbs.

2. A service technician to clean or maintain this appliance, or to instruct the user in
correct appliance installation, operation and maintenance.

3. Service calls to correct appliance installation not performed by Sears authorized

service agents, or to repair problems with house fuses, circuit breakers, house wiring,
and plumbing or gas supply systems resulting from such installation.

4. Damage to or failure of this appliance resulting from installation not performed by
Sears authorized service agents, including installation that was not in accord with
electrical, gas or plumbing codes.

5. Damage to or failure of this appliance, including discoloration or surface rust, if it is

not correctly operated and maintained according to all supplied instructions.

6. Damage to or failure of this appliance, including discoloration or surface rust,

resulting from accident, alteration, abuse, misuseor use for other than its intended

purpose.

7. Damage to or failure of this appliance, including discoloration or surface rust,
caused by the use of detergents, cleaners, chemicals or utensils other than those

recommended in all instructionssupplied with the product.

8. Damage to or failure of parts or systems resulting from unauthorized modifications

made to this appliance.

9. Service to an appliance if the model and serial plate is missing, altered, or cannot
easily be determined to have the appropriate certification logo.

Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product
repair or replacement as provided herein. Implied warranties, including warranties of
merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law. Seller shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, or limitation on the duration of implied warranties
of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States.

This warranty gives you specific legal rights, and you may also have other rights which
vary from state

to state.

Sears Brands Management Corporation, Hoffman Estates, IL 60179

-3-

Read all instructions in this guide before assembling or using your vacuum cleaner.

WARNING:

Your safety is important to us. To reduce the risk of fire, electrical shock, injury to
persons or damage when using your vacuum cleaner, follow basic safety
precautions including the fallowing:

Use your vacuum cleaner only as described
in thisguide. Use only with Sears

recommended attachments.
Disconnect electrical supply before

servicingor cleaning out the brusharea.
Failure to do socould result in brush

unexpectedly starting causing personal
injuryfrom moving parts.

Do not leave vacuum cleaner when plugged
in. Unplug from outlet when not in use and
before performing maintenance.

Toreduce the risk of electrical shock - Do
not useoutdoors or on wet surfaces.

Do not allow to be used as a toy. Close
attention is necessary when used by or near

children.
Do not use with a damaged cord or plug.

If vacuum cleaner is not working as it
should, has been dropped, damaged, left
outdoors, or dropped in water, return it to a

Sears Service Center.

Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
vacuum cleaner over cord. Keep cord
away from heated surfaces.

Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.

Do not handle plug or vacuum cleaner with
wet hands.

Do not put any objects into openings.
Do not use with any opening blocked; keep

free of dust, lint, hair, and anything that
may reduce air flow.

Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.

Turn off all controls before unplugging.

Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on

floor.

Do not usevacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluid, perfumes, etc.), or usein
areas where they may be present. The

fumes from these substances can create a
fire hazard or explosion.

Do not pick up anything that isburning or
smoking, such as cigarettes, matches, or hot

ashes.
Do not usevacuum cleaner without dust cup

and/or filters in place.
Always empty the dust cup after

vacuuming carpet cleaners or freshener,
powders, and fine dust. These productsclog
the filters, reduce airflow and can cause
damage to the vacuum cleaner. Failure to
empty the dust cup could cause permanent
damage to the vacuum cleaner.

Do not usethe vacuum cleaner to pick up
sharp hard objects,small toys, pins,paper
clips, etc. They may damage the vacuum

cleaner.

Do not operate the vacuum cleaner without
the exhaust filter or filter door in place.

The hose contains electrical wires. Do not
use when damaged, cut, or punctured.

Replace if cut or worn. Do not pick up
sharpobjects.

Always turn off and unplug vacuum cleaner
before connecting or disconnecting either
hose, wand, Pet PowerMate, PowerMate or

multi-surface nozzle.

Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.

You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate it properly.

SAVE THESEINSTRUCTIONS

Proper assembly and safe use ofyour vacuum cleaner are your responsibilities. Your vacuum
cleaner is intended for Householduse. Read this Use & Care Guide carefully for important
use and safety information. This guide contains safety statements under warning and
caution symbols.

-4-

itisimportant to know your vacuum cleaner's parts and features to ensure itsproper and safe

use. Review these before using your vacuum cJeaner.

Handle & Hose

&

Wand

REPLACEMENT PARTS

Part No. PartNo.

in USA in Canada

20-53296 20-40195

KC44KDMTZ000 _ KC44KDMTZ000 _

Item StymeNo.

Exhaust Filter EF-9

Primary Filter .....

AvaUabmethrough SearsServiceCenters.

aSa

HANDLE & HOSE ASSEMBLY
WANDS & ATTACHMENTS

3-Way On/Off Switch

Tool (

Suction

Control

Crevice

Tool-_

Swivel

Dusting

U

Lower Wand --

-- Wand Quick
Release Button

Multi-surface Nozzle

-6-

CANISTER

Carrying

Cord Rewind

Filter

(Inside)

Dust Cup

Cord

Hose Port

HEPA Media
Exhaust Filter

(Inside)

Tray

-7-

Pleasepay special attention to thesehazard alert boxes, and follow any instructions

given. WARNING statements alert you to such dangers asfire, electric shock, burns

and personal injury. CAUTION statements alert you to suchdangers as personal

injury and/or property damage.

WARNING

ElectricalShock Hazard

DO NOT plug into electrical supply until
assembly iscomplete. Failure to do so
could resultin electrical shockor injury.

Before assembling vacuum cleaner, check
the PACKING LiST (page 2). Use this list

to verify that you have received all the
components of your new Kenmore

vacuum cleaner.

MULTI-SURFACE NOZZLE

insert lower wand into the multi-surface
nozzle until the lower wand button snaps

into place. A noticeable "click" should be
heard.

To remove: Presswand quick release
button and pull lower wand out of multi-

surface nozzle.

HANDLE

insert handle into upper wand until tock
button snaps in place. Be sure hose is not

twisted.

To remove: Presshandle quick release
button and pull up on handle.

Tostore: Disconnect hose from wand and
canister to prevent stress on hose during

storage. Store hose in a loosely coiled
position so the hose covering is not

stressed.

Lock

Wand Quick

Release Button_

Multi-surface

Nozzle--_

=8=

HOSE

Align the hose latch tab and notch in
canister hood and insert hose into

canister until it snaps in place. A
noticeable "click" should be heard,

Hose Latch

_ Notch

To remove:
Press hose latch tab inward and pull out

on hose.

iiii

Hose

CADDY

Align the tab on the upper wand with the
slot in the caddy.

Press the caddy onto the upper wand and
snap the caddy into place.

ATTACHMENTS

Install the crevice tool and dusting brush
into the caddy as shown.

Crevice

___ DrUu_:Ln g

-9-

CAUTION

Moving parts! To reduce the risk of personal injury, DO

NOT touch the agitator when vacuum cleaner is on.
Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and

unplug from electrical outlet before servicing.

Use caution when operating near children.

HOW TO START

_lb WARNING

Personal Injury and Product Damage
Hazard

DO NOT place hands or feet under

the vacuum cleaner at any time.

DO NOT plug in if switch is in ON
position. Personal injury or property

damage could result.

The cord moves rapidly when rewind=
ing. Keep children awayand provide a

dear path when rewinding the cord to

prevent personal injury.

DO NOT use outlets above counters.
Damage from cord to items in sur=

rounding area could occur.
When any abnormality/failure occurs,

stop using the product immediately
and disconnect the power plug.

1. Pull cord out of canister to desired length.

The cord will not rewind until the cord
rewind button is pushed.

2. Plug the polarized power cord into a 120
Volt outlet located near the floor.

NOTE: To reduce the risk of electric shock,
this vacuum cleaner has a polarized plug;

one blade is wider than the other. This plug
will fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet, re-
verse the plug. If it still does not fit, contact
a qualified electrician to install the proper

outlet. Do not change the plug in any way.
Torewind: Unplug the vacuum cleaner. Hold

the plug while rewindingto preventdamage
or injury from the moving cord. Pushcord

rewind button.

=10 =

3. Select a switch position on the handle.
OFF - turns off both the canister and the

multi-surface nozzle motors.

ON - turns on the canister motor only.
BRUSH - turns on both the canister and the

multi-surface nozzle motors.

CAUTION

DO NOT leave the multi-surface nozzle
running in one spot in the upright

position for any length of time. Damage

to cleaning surface may occur.

OFF

-11 -

VACUUMING TIPS

WARNING

Personal injury and Product Damage
Hazard

DO NOT run over power cord wlth
multi-surface nozzle. Personal injury or
product damage could result.

DO NOT pull plug from wall by

the power cord. If there isdamage to
the cord or plug, personal injury or

property damage could result.

SUGGESTED SWEEPING PATTERN

For best cleaning action, the multi-surface
nozzle shouldbe pushed straight away
from you and pulled straight back. At the
end of each pull stroke, the direction of the
multi-surface nozzle should be changed to
point into the next section to be cleaned.
This pattern should be continued across the
floor with slow, gliding motions.

NOTE: Fast, jerky strokes do not provide
complete cleaning.

The hose swivel allows the hose to turn
without moving the canister. This is helpful

for cleaning in small areas.

Check hose for
twisting before

pulling canister.

_WARNING

Personal injury Hazard
Use care if canister is placed on stairs. It

may fall, causing personal injury or

property damage.

CAUTION

Product Damage Hazard

Do not pull on the hose to move the
canister from one stair to the next. When

finished cleaning in one area use the
handle grip on the canister to move the

vacuum cleaner to a new location for

further cleaning.

STAIRS

Stairs need to be
vacuumed

regularly. For
best cleaning
results, fully close

the suction
control.

Suction

For best cleaning results, keep the airflow
passage open. Check each assembly area
in REMOVING CLOGS (page 16)
occasionally for clogs. Turn off and unplug

vacuum cleaner from outlet before
checking.

MULTI-SURFACE

NOZZLE

Turning the multi-surface
nozzle on end with the

swivel rotated to the
side allows the nozzle to

reach into tight spaces
between furniture and

appliances.

= 12 =

ATTACHMENTS

_CAUTION

DO NOT attach or remove handle or
wands while vacuum cleaner is ON. This

could cause sparking and damage the
electrical contacts.

ATTACHMENTS ON HANDLE

NOTE: If the multi- \\tl

surface nozzle is Handle
attached, turn off A_

and unplug vacuum
cleaner before

removing handle Handle j_

Quick IT

from wands. Release

1. Presshandle
quick release

button and pull up Wand_'

on handle.

/

2. Slide attachments firmly on handle as
needed. See ATTACHMENT USE TABLE

(page 13).

ATTACHMENTS ON WANDS

1.Turn off and unplug vacuum cleaner
before removing wands from multi-surface

nozzle.

2. Presswand quick release button and
pull the wands straight up and out of

multi-surface nozzle.

--Wand Quick

Release Button

3. Put attachments on wand as needed.
See ATTACHMENT USETABLE (page 13).

ATTACHMENT USE TABLE

CLEANING AREA

Between Bare Carpeted

ATTACHMENT Furniture' Cushions' Drapes t Stairs El.... Floors/Rugs Walls

Crevicetool _ _, _, _,
Dustingbrush _ _' _' _' _'

Multl-surfaCenozzle _ v' 2 v' 2 v'

2

1. Always clean attachments before using on fabrics.

2. 3-way switchshouldbe in BRUSHposition.

- 13 -

PERFORMANCE FEATURES

WARNING

Personal injury Hazard
Always turn off and unplug the vacuum

cleaner before cleaning the agitator area
as agitator may suddenly restart. Failure
to do so can result in personal injury.

THERMAL PROTECTOR

This vacuum cleaner has a thermal
protector which automatically trips to

protect the vacuum cleaner from
overheating, if a clog prevents the normal
flow of air to the motor, the thermal
protector turns the motor off
automatically. This allows the motor to
cool in order to prevent possible damage

to the vacuum cleaner.
Tocorrect problem: Turn the vacuum

cleaner off and unplug the power cord
from the outlet to allow the vacuum

cleaner to cool and the thermat protector
to reset. Check for and remove clogs, if
necessary. Also check and replace any
clogged filters. Wait approximately fifty
(50) minutes and plug the vacuum

cleaner in and turn back on to see if the
motor protector has reset.

OVERLOAD PROTECTOR

The multi-surface nozzle has an overload
protector which automatically trips and

shuts off the nozzle motor. To reset, turn off
the vacuum cleaner. Wait approximately 5-

10 seconds and turn vacuum cleaner back

on.

MOTOR PROTECTOR

This vacuum cleaner
also has a motor Protector

protector by-pass
valve which prevents

motor overheating Cup
and damage, The

valve opens to
provide cooling air
when a clog prevents

normal air flow to the
vacuum cleaner
suction motor, You

will notice a change of sound as air rushes
through the valve opening.

Tocorrect problem: Empty the dust cup and
clean the primary filter and pre-filter. Check

for and remove clogs, and empty dust cup if
necessary. See CLOG REMOVAL(page 16).

NOTE: Do not block motor protector.
NOTE: The motor protector may open when
using attachments due to reduced airflow
caused by the attachments.

EDGE CLEANING

The edge cleaning
system is designed
to help clean all
the way up to the

baseboards. The
suction shutter is
opened up when

the multi-surface
nozzle is pushed

against the wall.

Suction

SUCTION CONTROL

The suction control allows you to change the
vacuum suction for different fabrics and
floor surfaces.

Opening the
control decreases
suction for

draperies and
lightweight rugs,
while closing the

control increases
suction for
upholsteries and

other floor
surfaces.

Suction

=14=