Kenmore 1105142511, 1105142510, 11020242510, 11020222510, 11020222511 Owner’s Manual

Use & Care Guide Manual de uso y cuidado

Guide d'Utilisation et d'Entretien

English / Espa_ol / Franc;ais Tabb of Contents..2 / {ndice...18/ Tabb des mati_res..36

Modds/Moddos/Mod_bs: 110.2022_410, 110.514_410

Designed to use only HE High Effbbncy detergents

D_seFiada para utillzar solamente detergentes de alto rendknbnto (HE/

ing Washer

carga

............®reuse

_':_ cdor number, nOmero de color, le num6ro de la couleur

P/N W10740540A Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A. www.kenmore.com www.sears.com

Sears Canada Inc. Toronto, Ontario, Canada MSB 2C3

www.sears.ca

rge_ent par e deus

TABLE OF

WASHER SAFETY ................................................................ 2

WHAT'S NEW UNDER THE LID? ...................................... 3

CONTROL PANEL AND FEATURES ................................. 4

CYCLE GUIDE ...................................................................... 6

USING YOUR WASHER .................................................... 7

CONTENTS

WASHER MAINTENANCE ............................................... 10

TROU BLESHOOTI NG ....................................................... 12

PROTECTION AGREEMENTS .......................................... 17

WARRANTY ........................................................................ 17

ASSISTANCE OR SERVICE ............................... Back Cover

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[]

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used

for 2 weeks or more. HYDROGEN GAS iS

EXPLOSIVE. if the hot water system has not been

used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESEINSTRUCTIONS

[] Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is used near children.

[] Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where it will be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in published user=repair instructions that you understand and

have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WHAT'S NEW UNDER THE LiD?

Your new washer will operate differently than your past agitator-style washer.

Once you start the cycle, the washer will fill to the water level.

When the washer is done filling, it will start to agitate after it determines the correct water level for the load.

This low-water wash method uses less water and energy

compared to a traditional agitator-style washer.

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates

excessive sudsing with a regular non-HE detergent. Using regular

Traditional agitator-style

washer

The washer automatically adjusts the water level to the load size--no water level selector is needed.

Washer with low=water

wash system

detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and

noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the

manufacturer's instructions to determine the amount of detergent to use and do not go over the Max line on the dispenser. See

"Using Laundry Product Dispensers" for more information.

Automatic Load Size Sensing

Choosing the Right Detergent

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not

indicate that more items should be added.

IMPORTANT:

[] You will not see a washer basket full of water as with your

past agitator-style washer. It is normal for some of the load to be above the water line.

[] The lid must be closed before the washer basket fills with

water and for wash cycle to start. If lid is open and filling stops, close lid and press START button to complete cycle.

Use only High Ef_ciency (HE) detergent.

improved Cleaning

Low-water cleaning means concentrated cleaning. Rather

than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low

water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For

example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be

different kinds of humming sounds as the washplate moves the load and as basket is slowing down to stop. And sometimes, you

may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

coo

Light • Heavy Darks • Warm

SOIL LEVEL

Select the most suitable setting for your load. For heavily soiled and sturdy fabrics, select Heavy Soil Level for more

wash time, if needed. For lightly soiled and delicate fabrics, select Light Soil Level for Jesswash time, if needed. Lighter soil

level setting wJJJhelp reduce tangling and wrinkling.

WASH TEMP

Wash Temp senses and maintains uniform water temperatures

by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment

label instructions, use the warmest wash water safe for your

fabric.

• On some models and cycles, warm and hot water may be cooler than your previous washer.

Even Jna cold and cool water wash, some warm water may be added to the washer to maintain

a minimum temperature. All rinses are cold.

Cool Lights

Hot

Wash Temp

Not all features and options are available on all models.

Appearance may vary.

CYCLE STATUS LIGHTS INDICATOR

SENSING WASH RINSE SPIN COMPLETE LID LOCKED

CID CID CID CID CID CZ)

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that

are different from traditional washers.

SENSING

When the Start/Pause button is pressed, the washer will flil and begin sensing to determine the load size.

Once sensing is compiete_ the washer will fill to the detected load size and then begin the wash phase of the

cycle. NOTE: Sensing fill and agitation phases will be paused by

opening the unlocked lid. Close the lid to resume the cycle. If the lid is left open for more than 10 minutes the washer

will cancel the cycle and pump out the water. The lid will lock after the wash phase to begin the initial spin out and remain locked for the remainder of the cycle.

Heavy Duty

Deep Wash

Normal

START

Drain ISpin Rinse I Spin u.oc_ uo

Washer C_NC_L

SENSING WASH RINSE SPIN COMpLeTE LID LOCKED

CD CD CD CD CD CD _

Clean O

l __ I

PAUSE

O WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. See "Cycle Guide" for detailed descriptions of cycles.

START/PAUSE/Unlock Lid button Press to start the selected cycle; press again to pause the

cycle and unlock the lid. NOTE: Jf the washer is spinning, it may take several minutes to

unlock the lid. Press and hold for 3 seconds to cancel a cycle.

WASH

You will hear the motor and agitator moving the load.

During the first stage of the sensing/wash cycle, water will partially fill the washer and then begin to move the load. It

is normal to have the sensing light on during this stage. You will hear the agitator rotate, followed by a several second

pause. This process will repeat for several minutes, allowing the entire load to become saturated. The lower water

level combined with HE detergent at this stage allows for concentrated cleaning. Concentrated cleaning delivers the

detergent directly to the soils. It Jsnormal for the load to be above the water line during this stage. At the beginning

of the second stage_ the washer wJJJadd water to the correct level based on the load size. You wJJl hear the

agitator move quicker during this stage of the wash cycle. The motor sounds may change at different stages in the

wash cycle.

RINSE

You will hear sounds similar to the wash cycle as the

washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket

while filling.

SPiN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle

and spin speed.

COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LiD LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid

Locked light will turn on. This light indicates that the lid is locked and

cannot be opened.

If you need to open the lid, press START/ Pause/Unlock Lid. The lid will unlock once

the washer movement has stopped. This may take several minutes if the load was spinning at

high speed. Press START/Pause/Unlock Lid again

to resume the cycle. Avoid opening the lid during

sensing. The sensing process will start over when

the washer is restarted.

START

PAUSE

UNLOCK LID

HOLD3SEC CANCEL

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best performance are shown in Bold.

Not all cycles and options are available on all models.

Heavily soiled

fabrics

Casual and mixed loads, jeans, towels, sturdy fabrics

Sturdy fabrics, Heavy Duty Heavy Hot Use this cycle for normally soiled or sturdy fabrics. colorfast items, Warm towels, sheets, jeans Cool Lights

Cottons, linens, and

mixed garment

loads

No-iron fabrics, cottons, perm press,

linens, synthetics

Machine-wash silks,

lingerie, washable

WOOLS

Swimsuits and items

requiring rinsing without detergent

Hand-wash items or dripping wet items

No clothes in washer

Soa k

Deep Wash

Normal

Casual

Delicates

Rinse/

Spin

Drain/

Spin

Clean Washer

Heavy

Medium

Light

N/A

Hot

Warm

Cool Lights Cool Darks

Cold

Hot

Warm

Cool Lights Cool Darks

Cold

Cool Darks

Cold

Hot

Warm

Cool Lights Cool Darks

Cold

Hot

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm

Cool Lights

Cool Darks

Cold Cold

N/A

Hot

Use this cycle to soak small spots of set in stains on fabrics. The washer will use intermittent agitation and soaking.

After time has expired, water will drain, but the washer will not spin. Cycle is complete.

Provides additional water and alternating wash action for heavily soiled mixed loads. Water-level sensing process

may take longer for some items than for others because

they will absorb more water than other fabric types.

Use this cycle for normally soiled cottons and mixed

fabric loads.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent

press, and blends.

Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care

label. Place small items in mesh garment bags before

washing.

Combines a rinse and spin for loads requiring an additional rinse cycle or to complete a load after power interruption.

Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy

fabrics or special-care items washed by hand. Use this cycle to drain washer after canceling a cycle or completing a cycle after a power failure.

Use this cycle every 30 washes to keep the inside of

your washer fresh and clean. This cycle uses a higher water level. Use with liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be

interrupted. See "Washer Care." IMPORTANT: Do not place garments or other items in the

washer during the Clean Washer cycle. Use this cycle with an empty wash tub.

eAII rinses are cold.

USING YOUR WASHER

Fire Hazard

Never pJace items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

Sort and prepare your laundry

* Empty pockets. Loose change, buttons, or any small obiect

can pass under the agitator and become trapped, causing unexpected sounds.

Sort items by recommended cycle, water temperature, and colorfastness.

Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Do not dry garments Jf stains remain after washing, because

heat can set stains into fabric. Treat stains promptly.

Close zippers, fasten hooks, tie strings and sashes, and remove non=washable trim and ornaments.

Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

* When washing water-proof or water-resistant items, load

evenly. Use mesh garment bags to help avoid tangling when washing

delicate or small items.

* Turn knits inside out to avoid pilling. Separate lint=takers from

Hnt=givers. Synthetics, knJts_and corduroy fabrics wJJJ pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can resuJt in death,

fire, or electricaJ shock.

Add laundry products

Add a measured of amount of detergent or single-dose laundry packet into the basket.

if using Oxi-type boosters, color-safe bleach, or fabric softener crystals_ add to the bottom of the washer basket before adding clothes.

iMPORTANT: Use only High Emciency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing

creates excessive sudsing with a regular non-HE detergent. Using regular detergent will JJkeJy result Jn longer cycle times and

reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made

to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount

of detergent to use. NOTE: Follow the manufacturer's instructions to determine the

amount of laundry products to use.

Loadgarmentsin loose heaps evenly

around basket wall. For best results, do not pack the load tightly. Do not wrap

large items such as sheets around the agitator; load them in loose piles around

the sides of the basket. Try mixing different sized items to reduce tangling.

iMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning

and to reduce wrinkling and tangling.

to dispenser

(on some models)

Pour a measured amount of liquid fabric softener into dispenser; always follow

manufacturer's directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of

the rim. See max fill line arrows. Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling, press the START/PAUSE/Unlock Lid button to pause

the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load.

Do not use more than the recommended amount. Close the lid and press the START/PAUSE/Unlock Lid button again to start

the washer.

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same

cycle with liquid chlorine bleach.

6. Select cycle

Normal

Deep Wash Delicates

Drain I Spin RinseI Spin

Turn cycle knob to choose your wash cycle. For more information, see "Cycle Guide".

Clean

Washer

7. Select SOIL LEVEL

Medium

Light • Heavy

Soil Level

9. Press START/PAUSE/Unlock Lid

to begin wash cycle

START

PAUSE

UNLOCK LiD

HOLD 3 SEC

CANCEL

Once you select a cycle, select the soil level by turning the Soil Level knob to the desired setting.

8. Select WASH TEMPERATURE

Cool

Lights

Warm

Hot

Darks

Cold

Cool

Wash Temp

Select the Wash Temperature by turning knob to desired temperature. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp

Hot

Some cold water is added to save energy. This may be cooler than your hot water

heater setting.

Warm

Some cold water may be added, so this will be cooler

than what your previous washer provided.

Cool Lights

Warm water is added to assist in soil removal and to help dissolve detergents. Cool is slightly warmer than cold.

Cool Darks Warm water is added to assist

in soil removal and to help

dissolve detergents. Cool is slightly warmer than cold.

Cold

Warm water may be added to assist in soil removal and to

help dissolve detergents.

Suggested Fabrics

Whites and pastels

Durable garments Heavy soils

Bright colors

Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade Light soils

Press the START/PAUSE/Unlock Lid button to start the wash cycle. When the cycle has finished, the Cycle Complete

status light wJJJlight. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of

metal hooks, zippers, and snaps. Unlocking the lld to add garments

If you need to open the lid to add 1 or 2 missed garments: Press START/PAUSE/Unlock Lid; the lid will unlock once the

washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press

START/PAUSE/Unlock Lid again to restart the cycle.

NOTES:

[] Washer will not fill with the lid open. [] If your washer does not have a soak option, then pause

your washer to soak by pressing the Start/Pause button. Soaking should be done with the lid closed. When you are

done soaking, press the Start/Pause button to bring washer out of Pause and resume the cycle.

iMPORTANT: If lid Jsleft open for more than 10 minutes, the water wJJJpump out automatically.

WASHER MAINTENANCE

WATER iNLET HOSES

WASHER CARE

Replace inlet hoses after 5 years of use to reduce the risk of

hose failure. Periodically inspect and replace inlet hoses if buiges, kinks, cuts, wear, or leaks are found.

When repiacing your inlet hoses, mark the date of replacement on the iabei with a permanent marker.

NOTE: This washer does not include inlet hoses. See the 'qnstallation instructions" for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

I. Always follow the detergent manufacturer's instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase

the rate at which detergent and soil residue accumulate inside your washer, which in turn may result

in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum,

once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may

otherwise accumulate in your washer. Cleaning the inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning

procedure: Recommended Cycle for Cleaning the Washer

Refer to the "Cycle Guide" for the optimal cycle for cleaning the inside of the washer. Use this cycle with affresh ® Washer

Cleaner or liquid chlorine bleach as described below. Begin procedure

1. ®

affresh Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items.

b. Place an affresh ® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh ® Washer Cleaner tablet

in the detergent dispenser.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer lid. f. Select the cycle recommended for cleaning the inside

of the washer.

g. Press the START/PAUSE/Unlock Lid button to start the

cycle.

NOTE: For best results, do not interrupt cycle, if cycle must be interrupted, press START!PAUSE/Unlock Lid once. After the cycle has stopped, run a RINSE/SPIN cycle to rinse

cleaner from washer.

2. Chlorine Bleach Procedure (Alternative): a. Open the washer lid and remove any clothing or items.

b. Acid 1 cup (2:36 mL) of liquid chlorine bleach to the

bleach compartment. NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Select the cycle recommended for cleaning the inside of

the washer.

f. Press the START/PAUSE/Unlock Lid button to start the

cycle.

NOTE: For best results, do not interrupt cycle, if cycle must be interrupted, press START!PAUSE/Unlock Lid once. After

the cycle has stopped, run a RINSE/SPIN cycle to rinse cleaner from washer.

Cleaning the Dispensers After a period of using your washer, you may find some

residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel

dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable, if your

model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

iMPORTANT." To avoid damaging the washer's finish, do not use abrasive products.

f- NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

f- WINTER STORAGE CARE

iMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in

hoses, freezing can damage washer, if storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on Rinse/Spin cycle for about 30 seconds to mix

antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

Winter Storage Care directions before moving.

3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose

from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back inside washer. Jf you do not have packing tray, place heavy blankets or towels into basket opening. Close IJd and place tape over JJdand down front of washer. Keep JJdtaped until washer is placed in new location. Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

reinstall washer after non-use_vacation_ winter storage_

moving:

1. Refer to "Installation Instructions" to Iocate_ level_ and connect washer.

2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through Clean Washer cycle to clean washer

and remove antifreeze, if used. Use half the manufacturer's recommended amount for a medium-size load.

If you experience ]

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Possible Causes

Solution

Check the following for Feet may not be in contact with the proper installation or floor and locked.

see "Using Your Washer" section. Washer may not be level.

Load could be unbalanced.

Clicking or metallic noises

Gurgling or humming

Humming

Objects caught in washer drain system.

Washer may be draining water.

Load sensing may be occurring.

Front and rear feet must be in firm contact with floor, and washer must be level to operate properly.

Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.

See "Level the Washer" in Installation Instructions. Load dry items in loose heaps evenly around basket wall.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items.

Use Deep Wash cycle for oversized, non-absorbent items such as comforters or poly-filled jackets.

See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be

necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the basket.

It is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of water are removed during the Drain/Spin cycles.

You may hear the hum of the sensing spins after you have started the washer. This is normal.

Check the following for proper installation..

Not enough water in

washer

Washer not level.

Fill hoses not attached tightly. Fill hose washers.

Drain hose connection.

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended.

Load not completely covered in water.

Water may splash off basket if washer is not level. Tighten fill-hose connection.

Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub. Water can back up out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for

loading instructions.

This is normal operation for an HE low-water washer. The load will not be completely under water. The washer senses load sizes and

adds correct amount of water for optimal cleaning. IMPORTANT: Do not add more water to washer. Adding water

lifts the items off the washplate, resulting in less effective cleaning. Use Heavy Duty or Deep Wash cycle for higher water fill. See

"What's New under the Lid" and "Cycle Guide" to match your load with the best cycle.

Run Clean Washer cycle to optimize the water level and wash performance due to soil build-up in washer basket.

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Washer won't run or fill, washer stops working

or wash light remains on (indicating that the

washer was unable to fill appropriately)

Check for proper water supply. Both hoses must be attached and have water flowing to inlet

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

valve.

Both hot and cold water faucets must be turned on.

Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow.

Washer won't run or fill, washer stops working

or wash light remains on (indicating that the washer was unable to fill

appropriately) (cont.)

Washer not draining/

spinning, loads are still wet or spin light

remains on (indicating

that the washer was

unable to pump out

water within 10 minutes)

Check proper electrical supply.

Normal washer operation.

Washer may be tightly packed.

Small items may have been caught in pump or between basket and tub,

which can slow draining.

Use a cycle with a low spin speed.

The washer may be tightly packed or unbalanced.

Plug power cord into a grounded 3 prong outlet. Do not use an extension cord.

Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt

cycle.

Remove severalitems,rearrange load evenly in basket.Close lid and press START/PAUSE/Unlock Lid.

Do not add more than I or 2 additionalitems aftercycle has startedto avoid tightlypacking or unbalancing.

Do not add more water to the washer. Empty pockets and use garment bags for small items.

Cycles with lower spin speeds remove Jess water than cycles with high spin speeds. Use the recommended cycle/speed spin

for your garment. To remove extra water in the Ioad_ select Drain/Spin. Load may need to be rearranged to allow even

distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer

to spin correctiy_ leaving the load wetter than normal, Evenly arrange the wet load for balanced spinning. Select the Drain/ Spin cycle to remove excess water. See "Using Your Washer" for

loading recommendations.

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

if you experience

Washer not draining/ Check plumbing for correct drain hose Check drain hose for proper installation. Use drain hose form

spinning, loads are installation. Drain hose extends into and securely attach to drainpipe or tub. Do not tape over drain still wet or spin light standpipe farther than 4.5" (114 ram). opening. Lower drain hose if the end is higher than 96" (2.4 m)

remains on (indicating above the floor. Remove any clogs from drain hose.

that the washer was

unable to pump out

water within 10 minutes)

(cont.) Dry spots on load High speed spins extract more The high spin speeds combined with air flow during the final spin

after cycle moisture than your previous washer, can cause items near the top of the load to develop dry spots

wash or rinse temperatures

Load not rinsed Check for proper water supply.

Sand, pet hair, lint, Heavy sand, pet hair, lint, and

etc. on load after detergent or bleach residues may washing require additional rinsing.

Load is tangling Washer not loaded as recommended.

Too much detergent causing suds to Always measure and follow detergent directions for your load. slow or stop draining and spinning. To remove extra suds, select Rinse/Spin. Do not add detergent.

Washer may be tightly packed. Use Heavy Duty or Deep Wash cycle for higher water fill. See

Added extra garments to the load Add only 1 or 2 additional garments after washer has started. after the sensing/fill phase.

Check for proper water supply.Incorrect or wrong

Energy saving controlled

wash temperatures.

Not using HE detergent or using too much HE detergent.

Washer not loaded as recommended.

Possible causes

during the final spin. This is normal.

"Cycle Guide" to match your load with the best cycle.

Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and

have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged.

Remove any kinks in hoses. ENERGY STAR<_>qualified washers use cooler wash and rinse water

temperatures than traditional top-load washers. This includes cooler hot and warm washes.

Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the

inlet valve. Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from too much detergent can keep washer from

operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.

The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall.

Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started.

Use Heavy Duty or Deep Wash cycle for higher water fill. See "Cycle Guide" to match your load with the best cycle.

Increase Soil Level setting.

See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however,

items will be wetter than those using a higher speed spin. Use Heavy Duty or Deep Wash cycle for higher water fill. See the

"Cycle Guide" to match your load with the best cycle. Load garments in loose heaps evenly around the basket wall.

Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.

Solution

If you experience

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Possible Causes

Solution

Not cleaning or removing stains

Incorrect dispenser

operation

Fabric damage

Added more water to washer.

Washer not loaded as recommended.

Adding detergent on top of load.

Not using HE detergent or using too much HE detergent.

Not using correct cycle for fabric

type.

Not using dispensers.

Not washing like colors together.

Clogged dispenser.

Sharp items were in pockets during wash cycle.

Strings and straps could have tangled.

Items may have been damaged before washing.

Fabric damage can occur if load is

tightly packed.

Liquid chlorine bleach may have been

added incorrectly.

Garment care instructions may not

have been followed.

Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the

wash load to be not completely covered in water. Added water lifts the laundry off the washplate, resulting in less effective

cleaning. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall.

Load with dry items only. Add only 1 or 2 additional garments after washer has started. Add detergent, oxi products, and color-safe bleach to the

bottom of the basket before adding the load items. The suds from regular detergent can keep washer from operating

correctly. Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow manufacturer's directions based on load size and soil level.

Use a higher soil level cycle option and warmer wash temp to improve cleaning.

Use Heavy Duty cycle for tough cleaning. See the _'Cycle Guide" to match your load with the best cycle.

Use dispensers to avoid chlorine bleach and fabric softener staining.

Load dispensers before starting a cycle. Avoid overfilling.

Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is

complete to avoid dye transfer. Load dispensers before starting a cycle.

Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.

Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.

Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing.

Load garments in loose heaps evenly around the basket wall. Load with dry items only.

Use cycle designed for the fabrics being washed. Use Heavy Duty or Deep Wash cycle for higher water fill. See

_'What's New under the Lid" and "Cycle Guide" to match your load with the best cycle.

Add only 1 or 2 additional garments after washer has started. Do not pour liquid chlorine bleach directly onto load. Wipe up

bleach spills. Undiluted bleach will damage fabrics. Do not use more than

recommended by manufacturer. Do not place load items on top of bleach dispenser when loading

and unloading washer. Always read and follow garment manufacturer's care label

instructions. See the _'Cycle Guide" to match your load with the best cycle.

If you experience

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Possible Causes

Soluflon

Odors

Monthly maintenance not done as

recommended.

Using too much detergent.

Lid locked light is The lid is not closed.

flashing A cycle was stopped or paused using

the START/PAUSE/Unlock Lid button.

Single-dose laundry Adding laundry packet incorrectly. packet not dissolving clothes. Do not add packet to dispenser. Follow the manufacturer's

Washer pumps out water Lid is left open for more than Make sure lid is closed before starting a cycle and/or during

before finishing cycle 10 minutes, prewash (soak).

See "Washer Care" in Washer Maintenance. Unload washer as soon as cycle is complete.

Be sure to measure correctly. Always follow the manufacturer's directions.

See "Washer Care" section. Close the lid. The washer will not start or fill with the lid open.

The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if

washing large loads or heavy fabrics. Be sure laundry packet is added to washer basket before adding

instructions to avoid damage to your garments.

PROTECTION AGREEMENTS

Master Protection Agreements Congratulations on making a smart purchase. Your new Kenmore _

product is designed and manufactured for years of dependable operation.

But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement _ includes:

Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well

beyond the product warranty. No deductibles, no functional failure excluded from coverage--real protection.

Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.

Unlimited service calls and nationwide service, as often as you want us, whenever you want us.

- replacement of your covered product if four or more product

failures occur within twelve months. Product replacement if your covered product can't be fixed.

Annual Preventive Maintenance Check at your request - no extra charge.

Fast help by phone - we call it Rapid Resolution - phone support from a Sears representative on all products. Think of us as a

"talking owner's manual."

Power surge protection against electrical damage due to power fluctuations.

Rental reimbursement if repair of your covered product takes longer than promised.

25°/0 discount off the regular price of any non-covered repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime

day or night, or schedule a service appointment online. The Master Protection Agreement is a risk free purchase. If you

cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today! Some limitations and exclusions apply. For prices and additional information in the U.S.A., call 1-800-827-6655. _Coverage in Canada varies on some items.

For full details, call Sears Canada at 1-800-361-6665.

Sears lnstallatlan Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada, call 1-800-4-MY-HOME ®.

KENMORE APPLIANCE WARRANTY

KENMORE LiMiTED WARRANTY

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly

installed, operated, and maintained according to all supplied instructions.

WiTH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used

for other than private household purposes.

Thiswarranty covers ONLY defects in rnaterlal and

workmanship, and will NOT pay for:

1. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags, or screw-in base light

bulbs.

2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation, and

maintenance.

3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with

house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.

4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents,

including installation that was not in accord with electrical, gas, or plumbing codes.

5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.

6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse

or use for other than its intended purpose.

7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners,

chemicals, or utensils other than those recommended in all instructions supplied with the product.

8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.

9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate

certification logo.

DiSCLAiMER OF iMPLIED WARRANTIES; LiMiTATiON OF REMEDIES

Customer's sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied warranties, including warranties of merchantability or fitness

for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental

or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential

damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may

not apply to you. This warranty applies only while this appliance is used in the

United States or Canada_'l This warranty gives you specific legal rights, and you may also

have other rights which vary from state to state.

In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer travel and transportation expenses if this product is located

in a remote area (as defined by Sears Canada Inc.) where an authorized servicer is not available.

Sears Brands Management Corporation

Hoffman Estates, IL 60179

Sears Canada inc.

Toronto, Ontario, Canada M5B 2C3

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