Kenmore 110.31632*, 110.31633* Owner's Manual
Use & Care Guide
Manual de uso y cuidado
English / Español
Table of Contents...2 / Índice...21
Models/Modelos: 110.31632*, 110.31633*
Kenmore Elite®
Top-Loading High Efficiency
Low-WaterWasher
Designed to use only HE High Efficiency
detergents.
Diseñada para utilizar solamente
detergentes de alto rendimiento (HE).
Lavadora de carga superior de alto
rendimiento con nivel bajo de agua
P/N W10873894C
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
®
TABLE OF CONTENTS
WASHER SAFETY ................................................................................... 2
WHAT’S NEW UNDER THE LID? .........................................................4
CONTROL PANEL AND FEATURES ..................................................... 5
DISPENSERS ............................................................................................ 7
CYCLE GUIDE ......................................................................................... 8
WASHER SAFETY
USING YOUR WASHER ........................................................................ 9
WASHER MAINTENANCE ...................................................................13
TROUBLESHOOTING ...........................................................................15
WARRANTY ...........................................................................................20
ASSISTANCE OR SERVICE ...................................................Back Cover
3
WHAT’S NEW UNDER THE LID?
Your new washer will operate dierently than your past agitator-style washer.
Cleaning with Less Water
Washplate
Traditional agitator-style
washer
A striking dierence in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
Washer with low-water
wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level for
the load.
Initially the basket will start to spin prior to adding water, this is
part of the sensing process and is normal. This low-water wash
method uses less water and energy compared to a traditional
agitator-style washer.
Choosing the Right Detergent
Use only High Eciency detergents. The package will be marked
“HE” or “High Eciency.” Low-water washing creates excessive
sudsing with a non-HE detergent. Using non-HE detergent
will likely result in longer cycle times and reduced rinsing
performance. It may also result in component malfunction and,
over time, buildup of mold or mildew. HE detergents should be
low-sudsing and quick-dispersing to produce the right amount
of suds for the best performance. They should hold soil in
suspension so it is not redeposited onto clean clothes. Not all
detergents labeled as High Eciency are identical in formulation
and their ability to reduce suds. For example, natural, organic,
or homemade HE detergents may generate a high level of
suds. Always follow the detergent manufacturer’s instructions to
determine the amount of detergent to use.
For best performance, it is recommended to load items in loose
heaps evenly around the washplate.
As the washer dampens and moves the load, the level of the
items will settle in the basket. This is normal, and does not
indicate that more items should be added.
IMPORTANT: You will not see a washer basket full of water as
with your past agitator-style washer. It is normal for some of the
load to be above the water line.
Use only High Eciency (HE) detergent.
Improved Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. This low
water wash also allows the clothing to move in a more eective
way to remove soils.
Normal Sounds You Can Expect
At dierent stages of the wash cycle, you may hear sounds and
noises that are dierent from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of
the cycle, as the lid lock goes through a self-test. There will be
dierent kinds of humming sounds as the washplate moves the
load and as basket is slowing down to stop. And sometimes, you
may hear nothing at all, as the washer determines the correct
water level for your load or allows time for clothes to soak.
4
CONTROL PANEL AND FEATURES
1
Not all features and options are available on all models.
Appearance may vary.
NOTE: The control panel features a sensitive surface that responds to a light touch of your nger. To ensure your selections are registered,
touch the control panel with your nger tip, not your ngernail. When selecting a setting or option, simply touch its name until the
desired section is illuminated.
POWER BUTTON
1
Touch to turn the washer on. Touching once while the washer
is on will cancel the current cycle and turn the
washer o.
WASH CYCLE KNOB
2
Use the Wash Cycle knob to select cycles on your washer.
See the “Cycle Guide” for detailed descriptions of cycles.
3
ESTIMATED TIME REMAINING DISPLAY
The Estimated Time Remaining display shows the time
required for the cycle to complete. Factors such as load size
and water pressure may aect the time shown in the display.
Tightly packed loads, unbalanced loads, or excessive suds
may cause the washer to adjust the cycle time, as well.
If you have set a delay start to the cycle, the Estimated
Time Remaining display will show the delay time adjusted.
When the cycle is complete, the display will show "END"
until the lid is opened.
START/PAUSE/UNLOCK LID BUTTON
4
Press and hold the START/PAUSE/Unlock Lid button to begin
the selected cycle; touch again to pause a cycle and unlock
the lid.
NOTE: If the washer is spinning, it may take several minutes
to unlock the lid. Press and hold for 3 seconds to cancel
a cycle.
CYCLE MODIFIERS
5
When you select a cycle, its default settings or the previous
cycle selection used will light up.
DELAY WASH
Touch Delay Wash to delay the start of the wash cycle up
to 12 hours (“12h”). Touch Delay Wash until “0h” appears
in the status display to turn o, or touch POWER.
2 3
WASH TEMP
Temperature control senses and maintains uniform
water temperatures by regulating incoming hot and
cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash water
safe for your fabric.
• On some cycles, warm and hot water may be cooler
than your previous washer.
• Even for cold wash settings, some warm water
may be added to the washer to maintain a minimum
temperature.
SOIL LEVEL
Soil Level (wash time) is preset for each wash cycle. As
you touch the Soil Level pad, the cycle time (minutes) will
increase or decrease in the Estimated Time Remaining
display and a dierent wash time will appear.
Select the most suitable setting for your load. For
heavily soiled items, select Ex Heavy for more wash
time. For lightly soiled items, select Light for less wash
time. A lighter soil level setting will help reduce tangling
and wrinkling.
SPIN SPEED
This washer automatically selects the spin speed based on
the cycle selected. The preset speeds can be changed. Not
all spin speeds are available with all cycles.
• Faster spin speeds mean shorter dry times but may
increase wrinkling in your load.
• Slower spin speeds mean less wrinkling, but will leave
your load more damp.
CYCLE SIGNAL
Use this to adjust the volume of button sounds and/or the
signal indicating the end of a wash cycle.
NOTE: You may also turn o the tones that sound when
a feature, setting, or option is touched.
5
4
7
6
5
OPTIONS
6
You may add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset
to work with certain cycles.
ACCELA WASH
Adding this option reduces the cycle time while
maintaining a wash performance similar to the same
cycle without ACCELA WASH.
DEEP FILL
If you would like to add the maximum amount of water to
your wash cycle, select the Deep Fill option.
NOTE: Expect longer cycle times due to extended fill
times when using the Deep Fill option.
STEAM TREAT
The Steam Treat option adds additional soak and wash
time to many cycles to help remove tough stains, as well
as a steam boost for added cleaning power. Steam Treat
uses a heater within the washer to maintain the selected
temperature setting throughout the wash period. Steam
Treat may be selected as an option with other cycles.
NOTE: The Steam Treat option may increase the selected
temperature.
TIMED OXI
This option must be selected if using Oxi products during
a cycle. It ensures that the Oxi product is added at the
correct time in the cycle for even distribution.
TWO RINSES
This option can be used to automatically add a second
rinse to most cycles.
FABRIC SOFTENER
This option must be selected if using fabric softener during
a cycle. It ensures that fabric softener is added at the
correct time in the rinse for even distribution.
CYCLE STATUS LIGHTS
7
The Cycle Status Lights show the progress of a cycle. At each
stage of the process, you may notice sounds or pauses that
are dierent from traditional washers.
DELAY
When Delay Wash has been selected, the Delay light will
illuminate and remain illuminated until the cycle begins.
ADD A GARMENT
When Add A Garment is lit, you may pause the washer,
open the lid, and add items. Touch and hold START/
PAUSE/Unlock Lid to start the washer again.
WASH
During the rst stage of the wash cycle, water will
partially ll the washer and begin to move the load.
You will hear the impeller rotate followed by a several
second pause. This process will repeat for several minutes,
allowing the entire load to become saturated. It is normal
for the load to be above the water line during this stage.
At the beginning of the second stage, the washer will add
water to the correct level based on the load size. You will
hear the impeller increase speed during this stage of the
wash cycle. The motor sounds may change at dierent
stages in the wash cycle.
RINSE
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. You may hear the
motor turning on briey (short hum) to move the basket
while lling.
SPIN
The washer spins the load at increasing speeds for
proper water removal based on the selected cycle and
spin speed.
COMPLETE
Once the cycle is complete, this light will come on. For
best results, promptly remove the load.
LID LOCKED
The Lid Locked feature allows for
higher spin speeds. When lit, the lid is
locked and cannot be opened without
pausing the cycle. When the light is o,
the lid can be opened.
To open the lid after it has been locked,
press START/PAUSE/Unlock Lid. The lid
will unlock once the washer movement
has stopped. This may take several minutes if the load was
spinning at high speed. Press START/PAUSE/Unlock Lid
while the lid is closed to resume the cycle.
6
DETERGENT DISPENSER
A
Pour measured amount of liquid HE detergent into the
detergent dispenser. The detergent will dispense at the
optimum time during the wash cycle.
NOTE: Do not place single-dose laundry packets or powder
detergent into the dispenser. Add single-dose laundry
packets or powder detergent directly to the washer basket.
Use only High Eciency (HE) detergent.
LIQUID FABRIC SOFTENER DISPENSER
B
Pour measured liquid fabric softener into the liquid fabric
softener dispenser, if desired. It will dispense automatically
at the optimum time.
• Use only liquid fabric softener in this dispenser.
DISPENSERS
C
LIQUID CHLORINE BLEACH AND OXI DISPENSER
The bleach will be automatically diluted and dispensed
at the optimum time during the wash cycle. This dispenser
cannot dilute powdered bleach.
NOTE: If a gel bleach is used, the Oxi button must be
pressed to assist in dispensing the gel.
This dispenser holds up to 3/4 cup (180 mL) Oxi booster
or other laundry booster, such as powdered or liquid
color-safe bleach. Laundry boosters are automatically
dispensed at the proper time during the wash cycle. Be sure
to select Oxi from the options to ensure proper dispensing.
NOTE: Fill dispenser with only Oxi. Do not mix with bleach.
IMPORTANT: Even on cold cycles, using the Oxi booster
option will cause the washer to use some warm water to
assist in dispensing the Oxi liquid/powder.
C
A
B
7
CYCLE GUIDE
For best fabric care, choose the cycle that best ts the load being washed. Recommended settings for best performance are shown
in Bold. Not all settings and options are available on each cycle.
Items to wash: Cycle: Wash
Temp*:
Cottons, linens, and
mixed-garment
loads
Large items such
as sheets, sleeping
bags, small
comforters, jackets,
small washable rugs
Sturdy fabrics,
colorfast items,
towels, sheets, jeans
Heavily soiled
fabrics
Heavily soiled,
colorfast fabrics
Bright or darkly
colored cottons,
linens, casual and
mixed loads
Machine-wash silks,
lingerie, washable
wools
Lightly soiled fabrics Express Hot
Swimsuits and items
requiring rinsing
without detergent
No clothes in washer Clean Washer NA NA Use this cycle every 30 washes to keep the inside of your
*Extended hot water cycle intended to help sanitize items such as sheets and towels. This cycle is not recommended for all fabrics. For best results, this
cycle should be run to completion to ensure sanitation and should not be interrupted.
Normal/
Casual
Bulky/Bedding Hot
Heavy Duty Hot
Whites Hot
Sanitize w/
Oxi & Steam*
Cold Clean Hot
Delicates Hot
Rinse &
Spin
Hot
Warm
Cool Lights
Cool Darks
Cold
Warm
Cool Lights
Cool Darks
Cold
Warm
Cool Lights
Cool Darks
Cold
Warm
Cool Lights
Cool Darks
Cold
Hot
Warm
Cool Lights
Cool Darks
Cold
Warm
Cool Lights
Cool Darks
Cold
Warm
Cool Lights
Cool Darks
Cold
Warm
Cool Lights
Cool Darks
Cold
Cold Rinse Only Low Combines a rinse and spin for loads requiring an additional
Spin
Cycle Details:
Speed:
Medium Use this cycle for normally soiled cottons and mixed-fabric
Low Use this cycle to wash large items such as jackets and small
Medium/
High
Medium/
High
Medium/
High
Medium/
High
Low Use this cycle to wash lightly soiled items indicating “Machine
High Use this cycle to quickly clean a small number of lightly
loads.
comforters. The washer will ll with enough water to wet
down the load before the wash portion of the cycle begins
and uses a higher water level than other cycles.
Use this cycle for heavily soiled or sturdy items. Water-level
sensing process may take longer for some items than for
others because they will absorb more water than other fabric
types.
Use this cycle for heavily soiled white fabrics.
Use this cycle to eliminate 99.9% of bacteria when used in
conjunction with the Oxi option. Preset cycle settings must be
used to achieve the proper sanitization. Be sure to add an
Oxi product to the Oxi dispenser.
Combines a rinse and spin for loads requiring an additional
rinse cycle or to complete a load after power interruption.
Also use for loads that require rinsing only. To use a spin only,
turn o the Two Rinses option.
Cold water with an additional wash action gently lifts stains
while caring for fabrics. Settings may be adjusted as desired,
but must use only cold water settings.
Washable Silks” or “Gentle” cycle on the care label. Place
small items in mesh garment bags before washing.
soiled items.
rinse cycle or to complete a load after power interruption.
Also use for loads that require rinsing only. To use a spin only,
turn o the Two Rinses option.
washer fresh and clean. This cycle uses a higher water level.
Use with liquid chlorine bleach to thoroughly clean the inside
of your washer. This cycle should not be interrupted. See
“Washer Care.”
IMPORTANT: Do not place garments or other items in the
washer during the Clean Washer cycle. Use this cycle with
an empty wash tub.
8
USING YOUR WASHER
1. Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small
object can pass under the washplate and become
trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry items if stains remain after washing; heat
can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes.
Remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
2. Add laundry products
Single-dose laundry packets, powder detergent, or fabric
softener crystals should be added to the basket prior to
adding laundry.
NOTE: Always follow manufacturer’s instructions, and never
add single-dose laundry packets, powder detergent, or fabric
softener crystals to the single-dose dispensers. They will not
dispense correctly. Add to the basket prior to adding laundry.
Helpful Tips:
• For best performance, use HE liquid detergent when washing
bulky items.
• When washing waterproof or water-resistant items, load
evenly.
• Use mesh bags to help avoid tangling when washing
delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
• Wash large, absorbent items with other water absorbent
items or alone. Do not mix water absorbent items with items
that do not absorb water as this can cause imbalance.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your items.
9
Liquid Chlorine
Bleach
Single Dose
Detergent
3. Load laundry into washer
6. Add liquid fabric softener to dispenser
For best performance, load items in
loose heaps evenly around the washplate.
Try mixing dierent sized items to
reduce tangling.
IMPORTANT: Items need to move freely
for best cleaning and to reduce wrinkling and tangling.
4. Using the liquid detergent dispenser
Liquid
Detergent
Pour a measured amount of HE detergent into dispenser; always
follow manufacturer’s directions for correct amount of detergent
based on your load size.
Pour a measured amount of liquid fabric softener into dispenser;
always follow manufacturer’s directions for correct amount
of fabric softener based on your load size. Fabric Softener is
added during rinse.
IMPORTANT: Do not overll or dilute. Overlling dispenser will
cause fabric softener to immediately dispense into washer. Do
not put fabric softener crystals into dispenser.
If Extra Rinse option is selected, fabric softener will be
dispensed into the last rinse. It is normal for a small amount
of water to remain in the dispenser at the end of a cycle.
7. Touch POWER to turn on washer
Close the lid and touch POWER to turn on the washer.
5. Add liquid chlorine bleach or Oxi
to dispenser
Do not overll, dilute, or use more than 1 cup (236 mL) of
liquid cholorine bleach. Pour a measured amount of Oxi-type
boosters, into dispenser; always follow manufacturer’s directions
for correct amount of Oxi-type boosters based on your load
size. Oxi is added during main wash.
10
8. Select cycle
Turn the cycle knob to choose your
wash cycle. For more information,
see the "Cycle Guide."
Estimated Time Remaining will
light up with a cycle time. You
may notice time adjusting
during the cycle. This is normal.
If you do not want to begin a cycle immediately, you may
choose DELAY WASH option.
To choose a delay time:
1. Touch DELAY WASH button to select desired delay time.
Time will increase in hour increments up to 12 hours.
2. Press and hold the START/PAUSE/Unlock Lid button to start
delay start time.
IMPORTANT: When delaying a cycle, use liquid HE detergent
only in the dispenser. Powdered detergents may absorb
moisture from a previous cycle and clump before the wash
cycle begins.
To cancel Delay Wash:
1. Touch POWER to cancel Delay Wash.
To pause Delay Wash:
1. Touch START/PAUSE/Unlock Lid button to pause
Delay Wash.
2. Touch START/PAUSE/Unlock Lid button again to
start Delay Wash time.
9. Select cycle modiers
Once you select a cycle, the default modiers or the previous
set modiers for that cycle will be lit. Touch the cycle settings
buttons to change the Wash Temp, Soil Level, and Spin Speed,
if desired. Not all settings are available with all cycles.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your items. If not sure on which temperature
to use, refer to the picture below or select a cooler temperature.
Temperature suggestions
Light soils
Colors that
bleed or fade
NOTE: Even for cold wash settings, some warm water may
automatically enter the tub to maintain a minimum temperature.
Moderate soils
Bright colors
Heavy Soils
Whites
Pastels
11
10. Select cycle options
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Two Rinses. These may be turned o, if desired.
NOTE: Not all options are available with all cycles. Touch
control panel to select any other options.
11. Touch and hold START/PAUSE/Unlock Lid
button to begin wash cycle
Press and hold the START/PAUSE/Unlock Lid button to start the
wash cycle. When the cycle has nished, the end of cycle signal
will sound (if set). Promptly remove items when cycle is done
to avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps.
Unlocking the lid to add items:
If you need to open the lid to add one or two missed items:
Touch START/PAUSE/Unlock Lid button to pause washer; the lid
will unlock once the washer movement has stopped. This may
take several minutes if the load was spinning at a high speed.
Then close lid and press and hold the START/PAUSE/Unlock Lid
button again to restart the cycle.
IMPORTANT: If lid is left open for more than 10 minutes
the water will pump out and F8E6 error code will appear
on the display.
12
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See the
“Installation Instructions” for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean and
Performing at its Best
1. Always follow the detergent manufacturer’s instructions
regarding the amount of detergent to use. Never use more
than the recommended amount because that may increase
the rate at which detergent and soil residue accumulate
inside your washer, which in turn may result
in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help dry
out the washer and prevent the buildup of odor-causing
residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning
procedure:
Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning
the inside of the washer. Use this cycle with liquid chlorine
bleach as described below.
Begin procedure
Chlorine Bleach Procedure
a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the
bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical to the
washer when following this procedure.
e. Select the cycle recommended for cleaning the inside
of the washer.
f. Press the START/PAUSE/Unlock Lid button to start the
cycle.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press START/PAUSE/Unlock Lid once. After
the cycle has stopped, run a RINSE/SPIN cycle to rinse
cleaner from washer.
WASHER CARE (cont.)
Cleaning the Dispensers
After a period of using your washer, you may nd some
residue buildup in the washer’s dispensers. To remove residue
from the dispensers, wipe them with a damp cloth and towel
dry. Do not attempt to remove the dispensers or trim for
cleaning. The dispensers and trim are not removable. If your
model has a dispenser drawer, however, remove the drawer
and clean it before or after you run the Clean Washer cycle.
Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn o water supply to washer, to avoid ooding due to
water pressure surge.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut o both water faucets; disconnect and drain water
inlet hoses.
2.
Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on Rinse/Spin cycle for about 30 seconds to mix
antifreeze and remaining water.
3. Unplug washer or disconnect power.
13
TRANSPORTING YOUR WASHER
REINSTALLING/USING WASHER AGAIN
1. Shut o both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
Winter Storage Care directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain hose
from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped
until washer is placed in new location. Transport washer in
upright position.
To reinstall washer after non-use, vacation, winter
storage, or moving:
1. Refer to the Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through Clean Washer cycle to clean washer
and remove antifreeze, if used. Use half the manufacturer’s
recommended amount for a medium-size load.
14
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