Kenmore 11028002012, 11092389200 Owner’s Manual

Use & Care Guide Manual de Uso y Cuidado

Guide d'Utiisation et d'Entretien

Engish / Espaiol / Fran_ais

Table of Contents / {ndice / Table des mati_res ...... 2

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Dseiiada pardul zar soamenle delerge_tlesdeqlo e_tdmle_tlo(E),

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P/N W10338685B

Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A.

www.kenmore.com

www.sears.com

Sears Canada Inc.

Toronto, Ontario, Canada MSB 2B8

www.sears.ca

Table of Contents

Indice

Table des mati_res

WASHER SAFETY ............................. 3

WHAT'S NEW UNDER THE LID?...4 CONTROL PANEL

AND FEATURES ................................ 5

CYCLE GUIDE ................................... 7

USING YOUR WASHER .................. 8

WASHER MAINTENANCE .............12

TROUBLESHOOTING .................... 17

PROTECTION AGREEMENTS ........19

WARRANTY ...................................... 19

ASSISTANCE OR

SERVICE ........................... Back Cover

SEGURIDAD DE LA

LAVADORA ..................................... 20

_,QUIe HAY DE NUEVO DEBAJO

DE LA TAPA?..................................... 21

PANEL DE CONTROL

Y CARACTER[STICAS ..................... 22

GUIA DE CICLOS ........................... 24

USO DE SU LAVADORA ............... 26

MANTENIMIENTO DE LA

LAVADORA ...................................... 30

SOLUCION DE PROBLEMAS ........ 32

CONTRATOS DE PROTECClON ..39

GARANTJA ..................................... 39

AYUDA O SERVICIO

TleCNICO ................... Contraportada

SECURITE DE LA LAVEUSE ........... 40

QUOI DE NEUF SOUS LE

COUVERCLE? .................................. 41

TABLEAU DE COMMANDE ET

CARACTERISTIQUES ...................... 42

GUIDE DE PROGRAMMES .......... 44

UTILISATION DE LA LAVEUSE ......46

ENTRETIEN DE LA LAVEUSE .........50

DlePANNAGE ................................... 52

CONTRATS DE PROTECTION ......59

GARANTIE ....................................... 59

ASSISTANCE OU

SERVICE ............... Couverture arri_re

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

[]

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[] Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESE INSTRUCTIONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

[]

Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where it will be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in

published user-repair instructions that you understand and have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WHAT'S NEW UNDER THE LiD?

Cleaning with Less Water

Traditional agitator-sty/e

w_sher

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the

water level to the load size--no water level selector is needed.

Washer with/ow-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level

for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle

Status Lights" section. You will hear the motor turn the basket in short pulses to

thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efflciency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular

detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures

and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

Follow the manufacturer% instructions to determine the amount of detergent to use.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate;

when loaded, the center of the washplate should be visible.

[

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not

indicate that more garments should be added. iMPORTANT." You will not see a washer basket full of water

as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use on/y High EFtTciency {HE) detergent,

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer,

this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For

example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be

different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as

the washer determines the correct water level for your load or allows time for clothes to soak.

(_ High Efficiency

low wafer wash fechn_>logy

CONTROL PANEL AND FEATURES

WASH CYCLES

O WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer, Turn the knob to select a cycle for your laundry load.

See _Cycle Guide" for detailed descriptions of cycles.

ESTIMATED TIME REMAINING DISPLAY

The Estimated Time Remaining display shows the time required for the cycle to complete. Factors such as load

size and water pressure may affect the time shown in the display. Tightly packed, unbalanced loads, or excessive suds

may cause the washer to adjust the cycle time, as well

CYCLEOPTIONS

When you selecta cycle,itsdefault options willlightup. Not

all cycles, options, and modifiers are available on all models.

FABRIC SOFTENER Thisoption must be selected ifusingfabric softener

during a cycle. It ensures that fabric softener Jsadded at the correct time Jn the rinse for even distribution.

2rid RINSE

This option can be used to automatically add a second rinse to most cycles.

STAIN BOOST

This option provides enhanced cleaning action for tough stains. It wJJJadd additional agitation and soak time to

the cycle. PREWASH

Use this option to add an extra agitation and soak time to the beginning of any cycle to break up tough stains,

TIMED OXl

Use this option to add an extra agitation and soak time to the beginning of any cycle to break up tough stains.

CYCLE SIGNAL

Use this option to adjust volume of the signal that sounds at end of cycle. You may select High, Low, or Off (no

indicator lit). The Cycle Signal is a helpful reminder to remove items from washer as soon as the cycle has

completed. NOTE: Press and hold Cycle Signal for 6 seconds to turn

button sounds on or off.

CYCLEMODiFiERS

When you select a cycle, its default modifiers will light up. Not all cycles, options, and modifiers are available on all models.

WASH TEMP

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water

safe for your fabric.

• Warm and hot water may be cooler than what your previous washer provided.

Even in a Cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

SOIL LEVEL

Soil level (wash time) is preset for each wash cycle. As you press SOIL LEVEL, the cycle time (minutes) will increase

or decrease in the Estimated Time Remaining display and a different wash time will appear.

For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy

fabrics, press SOIL LEVEL to select more wash time, if needed. For lightly soiled and delicate fabrJcs_ press

SOIL LEVEL to select less wash time, if needed. Lower soil level setting will help reduce tangling and wrinkling.

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected. The preset speeds can

be changed. Not all spin speeds are available with

all cycles.

• Fasterspinspeeds mean shorterdry times,

but may increasewrinklingin your load.

• Slower spin speeds mean Jesswrinkling,

but will leave your load more damp.

START/PAUSE/UNLOCK LID

Press to start the selected cycle; press again to pause the cycle and unlock the lid. Press and hold 3 sec to

cancei a cycle. NOTE: If the washer is spinning, it may take several minutes

to unlock the lid.

O POWER

Pressto turn the washer on and off, or to cancel a cycle.

CYCLE STATUS LIGHTS iNDiCATOR

The Cycle Status Lights show the progress of a cycle.

At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING Sensing

When the START/PAUSE/UNLOCK P..... h/Soak

LID button is pressed, the washer will

first perform a self-test on the lid lock

mechanism. You will hear a click, the Rinse basket will make a slight turn, and the lid Spin

will unlock briefly before locking again. CycleComplete

Once the lid has locked the second time, LidLocked

the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to

3 minutes before water is added to the load and you may

hear the hum of these spins. If the sensing light is on, then

washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The

washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water.

This process may repeat until the correct amount of water has been added for the load. You may also hear water

flowing through the dispenser r adding detergent to the

load. NOTE: Avoid opening the lid during sensing. The sensing

process will start over when the washer is restarted. The sensing light may also come on during the Prewash and

Wash portions of the cycle. This is normal.

PREWASH/SOAK

Use this option to add an extra agitation

and soak time to the beginning of any cycle to break up tough stains.

Wash

Sensing

Prewash/Soak

Wash

Rinse

Cycle Complete

Lid Locked

Spin

RINSE Sensing

You will hear sounds similar to the wash cycle Prewosh/Sook

as the washer rinses and moves the load. Fabric softener will be added if the Fabric Softener

option was selected. Some cycles use spray

Wash

Rinse

rinsing. Spin

Cycle Complete

Lid Locked

SPIN Sensing

The washer spins the load at increasing speeds for Prewash/Soak proper water removal, based on the selected cycle

and spin speed. Wash

Rinse

Spin

Cycle Complete

Lid Locked

CYCLECOMPLETE Sensing

Once the cycle is complete, this light will come on. Prewash/Soak Remove the load promptly for best results.

LID LOCKED Sensiog To allow for proper load sensing and spinning, Prewash/Soak

the lid will loci< and the Lid Locked light will turn on. This light indicates that the lid is locked and

cannot be opened. Rinse If you need to open the lid, press START/PAUSE/ Spin

UNLOCK LID. The lid will unlock once the washer CvdeComplete movement has stopped. This may take several

minutes if the load was spinning at high speed. Press START/PAUSE/UNLOCK LID again to

resume the cycle. You may also add or remove options for each

cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.

Wash

Rinse

Spin

Cycle Complete

Lid Locked

Wash

Lid Locked

START/uPAoUS,E

WASH Sensing

You will hear the motor and washpiate Prewosh/Sook

moving the load. Unlike traditional washers, the load is not

Wash

covered with water. Low-water cleaning Rinse

means concentrated cleaning. Rather than Spin

diluting detergent as done in an agitator- CvdeComplete

style washer, this washer delivers the LidLocked

detergent directly to the soils. The motor

sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle. For best fabric care s choose the cycle that best fits the load being washed,

Not all cycles and options are available on all models.

items to

WaSh:

Heavily soiled

white fabrics

Cottons, linens exposed

to possible allergens

Sturdy fabrics,

colorfast items, towels, jeans

Large items such as sheets,

sleeping bags, small comforters,

jackets, small washable rugs

Cottons, linens,

and mixed garment loads

No-iron fabrics,

cottons, perm

press, linens,

synthetics

Machine-wash silks,

hand-wash

fabrics

Lightly soiled

fa brics

Swimsuits and items requiring

rinsing without

detergent

Hand-wash items or

dripping wet

items

Heavily soiled fabrics

Whites

Allergen

Heavy

Duty

Bulky

Normal

Casual

Delicates

Express

Rinse/

Spin

Drain/

Spin

Sea k

Wash Available

TemperatureS: Level: Options:

Hot High Ex Heavy 2rid Rinse

Warm Low Heavy Stain Boost

Cool No Spin Normal Prewash Cold Light TimedOxi

Tap Cold

Hot High Ex Heavy 2rid Rinse

Hot High Ex Heavy 2nd Rinse

Warm No Spin Heavy Stain Boost

Cool Normal Prewash Cold Light TimedOxi

Tap Cold

Hot High Ex Heavy 2nd Rinse

Warm Low Heavy Stain Boost

Cool No Spin Normal Prewash Cold Light TimedOxi

Tap Cold

Hot High Ex Heavy 2nd Rinse

Warm No Spin Heavy Stain Boost

Cool Normal Prewash Cold Light TimedOxi

Tap Cold

Hot High Ex Heavy 2nd Rinse

Warm Low Heavy Stain Boost

Cool No Spin Normal Prewash Cold Light TimedOxi

Tap Cold

Hot High Ex Heavy 2nd Rinse

Warm Law Heavy Stain Boost

Cool No Spin Normal Prewash Cold Light TimedOxi

Tap Cold

Hot High Ex Heavy 2nd Rinse

Warm Low Heavy Stain Boost

Cool No Spin Normal Prewash Cold Light TimedOxi

Tap Cold

Tap Cold High

Low

No Spin

High

Low

No Spin

Hot No Spin Ex Heavy

Warm Heavy

Cool Normal Cold Light

Tap Cold

Stain Boost

Cycle Details:

Stain Boost and 2nd Rinse are default options, but may be turned off. For maximum

soil removal, use liquid chlorine bleach.

Uses more water to flush out allergens such as dust mites and pet dander from normally-

soiled items.

Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take

longer for some items than for others because they will absorb more water than other fabric

types.

Use this cycle to wash large items such as

jackets and small comforters. The washer will

fill with enough water to wet down the load before the wash portion of the cycle begins,

and uses a higher water level than other cycles. Do not tightly pack the basket.

Use this cycle for normally soiled cottons and mixed fabric loads. Low speed spin is not

available. This cycle features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business

clothes, permanent press, and blends.

Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or

"Gentle" cycle on the care label. Place small items in mesh garment bags before washing.

This cycle uses a higher, preset water level.

Use this cycle to wash a few lightly soiled items that are needed in a hurry. This short

cycle combines high-speed wash action and high-speed spin for best cleaning and

shortened dry time. This cycle features a spray rinse.

Combines a rinse and spin for loads requiring an additional rinse cycle or to

complete a load after power interruption. Spin speed is selectable; default is high.

This cycle uses a higher, preset water level. Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy fabrics or special-care

items washed by hand. Use this cycle to drain washer after cancelling a cycle or

completing a cycle after a power failure. Use this cycle to soak small spots of

set-in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete.

All rinses are cold.

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

wash: Temperatures: Speed: Level: Options:

No clothes in washer

_All rinses are cold.

Clean

Washer

with

bleach

Wash Spin Sail Available Cycle Details:

Hot High E× Heavy Use this cycle every 30 washes to keep the

USING YOUR WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

inside of your washer fresh and clean. This

cycle uses a higher water level. Use with

liquid chlorine bleach to thoroughly clean the

inside of your washer. This cycle should not be interrupted. See "Washer Care."

iMPORTANT: Do not place garments or other items in the washer during the Clean

Washer with Bleach cycle. Use this cycle with an empty wash tub.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

1. Sort and prepare your laundry

* Empty pockets. Loose change, buttons, or any small obiect

can pass under the washplate and become trapped, causing unexpected sounds.

Sort items by recommended cycle, water temperature, and colorfastness.

" Separate heavily soiled items from lightly soiled.

Separate delicate items from sturdy fabrics. Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

• Treat stains promptly. Close zippers, fasten hooks, tie strings and sashes, and remove

non-washable trim and ornaments. Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips: * When washing water-proof or water-resistant items, load

evenly. See "Cycle Guide" for tips and more information on using the Bulky cycle.

* Use mesh garment bags to help avoid tangling when washing

delicate or small items.

* Turn knits inside out to avoid pilling. Separate lint=takers from

lint=givers. Synthetics, knits_ and corduroy fabrics win pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Addsingle-doselaundrypacket,

color-safe bleach, or fabric softener

__ crystals Cif desired) ...............................................

Single-dose laundry packet, color-safe bleach, or fabric softener crystals can be added to the basket prior to adding laundry.

NOTE: Do not add clothes to washer basket prior to adding laundry products. Always follow manufacturer's instructions.

Using Laundry Product Dispensers

NOTE: Do not add single-dose laundry packets, color-safe

bleach, or fabric softener crystals to dispensers. They wJlJ not

dispense correctly.

Detergent tray

Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz.

(89 mL). Do not overfill tray - adding too much detergent may cause detergent to be dispensed into the washer too early.

iMPORTANT: Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing

creates excessive sudsing with a regular non-HE detergent. Using regular detergent wJJJlikely result in longer cycle times and reduced rinsing performance. It may also result in component

failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

Follow the manufacturer's instructions to determine the amount of detergent to use.

HELPFUL TIP" See "Washer Care" for information on recommended method of cleaning washer dispenser trays.

Load garments in loose heaps evenly around

the washpJate. Do not load garments directly over the center of the washplate; when

loaded, the center of the washplate should be visible. Try mixing different sized items

to reduce tangling.

iMPORTANT" Garments need to move freely for best cleaning

and to reduce wrinkling and tangling.

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same

cycle with liquid chlorine bleach.

f6. Add fabric softener to dispenser

Fabric softener tray

8e Press POWER to turn on washer

POWER

Make sure the dispenser drawer is closed completely, then press POWER to turn on the washer.

_9.Select cycle

Pour a measured amount of liquid fabric softener into tray; always follow manufacturer's directions

for correct amount of fabric softener based on your load size. Close dispenser drawer, then select Fabric Softener option.

iMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not

overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

If 2nd Rinse option is selected, fabric softener wJJJbe dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

Oxi-Booster tray

Pour a measured amount of Oxi-booster into tray; always follow manufacturer's directions for correct amount of Oxi-booster based on your load size.

Close dispenser drawer, then select TimedOxi option. iMPORTANT: TimedOxi option must be selected to ensure

proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause Oxi=booster to

immediately dispense into washer.

WASH CYCLES

Normal

Bulky Casual

Heavy Duty Delicates

Alierge_ Express

Whites

Rinse/Spin

Soak

Clean

Washer

with bleach

Turn cycle knob to choose your wash cycle. The indicator for Estimated Time Remaining will light up

with a cycle time. For more information, see "Control Panel".

Drain/Spin

l Oe Select cycle settings

Hot

Ex Heavy

Heavy

Normal

Light

Once you select a cycle, the default settings for that cycle

will be lit. Press the cycle modifier buttons to change the Wash Temp, Soil Level, and Spin Speed, if desired.

NOTE: Always read and follow fabric care label instructions

to avoid damage to your garments.

High

Low

No Spin

Wash Temp Suggested Fabrics

Hot

_iSome cold water is added to save Whites and pastels

energy. This may be cooler than Durable garments

Warm

Some cold water may be added, Bright colors so this will be cooler than what Moderate to Hght soils

your previous washer provided.

Coot - brlghts/darks

Warm water is added to assist Colors that bleed

ii in soil removal and to help or fade

dissolve detergents. Light soils

cold

Warm water may be added to ::i Dark colors that bleed

assist in soil removal and to help or fade dissolve detergents. Light soils

Tap Cold

This is the temperature from Dark colors that your faucet, bleed or fade

Light soils

11. Select cycle options

12. Select Start/Pause/Unlock Lid to begin wash cycle

Press the START/PAUSE/UNLOCK LID button to start the wash cycle. Filling is delayed for several minutes while load balance

is sensed. When the cycle has finished, the Cycle Complete indicator wiii light and the end of cycle signal will sound (if

set). Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks,

zippers, and snaps.

Unlocklng the lld to add garments If you need to open the lid to add ] or 2 missed garments, you

may do so during the first portion of the Sensing step. Press START/PAUSE/UNLOCK LID; the lid will unlock once the

washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press

START/PAUSE/UNLOCK LID again to restart the cycle, if lid is left open for more than 10 minutes, the water win pump out.

Delay in water flll Filling is delayed for 2 to 3 minutes to check for load

unbalance. You will hear the hum of the spin prior to filling. This is normal operation.

Select any other cycle options you may wish to add, if not previously set. Some cycles wiil automatically add certain

options such as Prewash or 2nd Rinse. These can be turned off:, if desired.

NOTE: Not all options are available with all cycles.

WASHER MAINTENANCE f "_

WASHER CARE (cont.)

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of

replacement on the label with a permanent marker. NOTE: This washer does not include inlet hoses. See

the "installation Instructions" for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean

and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer's instructions regarding the

amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate

at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer

Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs

sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the inside of the Washer To keep your washer odor-free, follow the usage instructions

provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle This washer has a special cycle that uses higher water volumes

in combination with liquid chlorine bleach to clean the inside

of the washer.

Begin procedure

1. Chlorine Bleach Procedure:

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage

over time. c° Close the washer Hd.

d° Do not add any detergent or other chemical

to the washer when following this procedure.

e. Select the CLEAN WASHER cycle. f° Press the START/PAUSE/UNLOCK LID button to begin the

cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL (For models

with no POWER/CANCEL button, press and hold START! PAUSE/UNLOCK LID for three seconds). After the Clean

Washer cycle has stopped, run a RINSE/SPIN cycle to rinse cleaner from washer.

Description of Clean Washer Cycle Opera#ion:

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers After a period of using your washer, you may find some

residue buildup in the washer_s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer_s finish, do not use abrasive products.

CLEANING YOUR DISPENSER TRAY

You may find laundry product residue leftover in your dispenser trays. To remove residue, follow this recommended cleaning

procedure:

1. Pull tray out until you feel resistance.

2. Lift up slightly, and then continue pulling out.

3. Wash in warm, soapy water, using a mild detergent.

4. Rinse with warm water.

5. Air dry, or dry with a towel, then place back into slot.

iMPORTANT: Dispenser trays are dishwasher safe.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

L Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

TRANSPORTING YOUR WASHER

Shut off both water faucets. Disconnect and drain water inlet hoses.

If washer will be moved during freezing weather, follow

Winter Storage Care directions before moving.

Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain

hose from back of washer. Unplug power cord.

Place inlet hoses and drain hose inside washer basket. Drape power cord over edge and into washer basket.

Place packing tray from original shipping materials back inside washer, if you do not have packing tray, place heavy

blankets or towels into basket opening. Close JJdand place

tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

reinstall washer after non-use, vacation, winter storage,

moving:

Refer to Installation Instructions to locate, level, and

connect washer.

Before using again, run washer through the following

recommended procedure:

use washer again:

Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

WINTER STORAGE CARE

iMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay

in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and

run washer on Rinse!Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power,

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do notremove ground prong, Do notuse an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through Bulky cycle to clean washer and remove

antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer's recommended amount for a

medium-size load.

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

if you experience

Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and proper installation or floor and locked, washer must be level to operate properly. Jam nuts must be tight see "Using Your against the bottom of the cabinet. Washer" section.

Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4"

Load could be unbalanced.

PossibJe Causes

(19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in Installation Instructions.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Adding wet items

to washer or adding more water to basket could unbalance washer. Wash smaller loads to reduce imbalance.

Use Bulky cycle for oversized, non-absorbent items such as

small comforters or poly-fllled jackets. See "Cycle Guide" and "Washer Care".

Solution

Clicking or metallic noises

Gurgling or humming

Humming

Check the following for proper installation:

Not enough water in washer

Washer won't run or fill, washer stops working

or wash light remains on (indicating that the

washer was unable to fill appropriately)

Objects caught in washer drain system.

Washer may be draining water.

The sensing light is on.

Washer not level. Fill hoses not attached tightly.

Fill hose washers. Drain hose connection.

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded properly.

Load not completely covered in water.

Check for proper water supply.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump.

it may be necessary to call for service to remove items. it is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket. it is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of water are removed during the Spin/Drain cycles.

You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins wJlJ take several minutes

before water is added to the washer.

Water may splash off basket if washer is not level.

Tighten flll-hose connection.

Make sure all four fill hose flat washers are properly seated.

Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub.

Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions.

This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid?"

IMPORTANT: Do not add more water to washer. The added water lifts the load off the washplat% resulting in less effective cleaning.

Both hoses must be attached and have water flowing to inlet valve.

Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water flow.

TROUBLESHOOTING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

First try the solutions suggested here

for assistance and to possibly avoid a service call.

if you experience

PosslbJe Causes Solution

Washer won't run or fill, washer stops working

or wash light remains on (indicating that the washer was unable to

fill appropriately) (cont.)

Washer not draining/ spinning, loads are

still wet, or spin light remains on (indicating

that the washer was unable to pump

out water within 10 minutes)

Check for proper electrical supply. Plug power cord into a grounded 3 prong outlet.

Do not use an extension cord. Ensure there is power to outlet.

Reset a tripped circuit breaker. Replace any blown fuses. NOTE: if problems continue, contact an electrician.

Normal washer operation. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Washer may be stopped to reduce suds. The washer senses the dry load with short spins that may take

2 to 3 minutes before water is added. You may hear the hum of the spins. This is normal.

Washer may be tightly packed.

Remove several items_ rearrange load evenly in basket. Close lid

Land press START/PAUSE/UNLOCK LID.

Do not add more than 1 or 2 additional garments after cycle

L has started.

Not using I_E detergent or using too much HE detergent.

Do not add more water to the washer.

Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow

detergent directions based on your load requirements. To remove suds, cancel cycle. Select Rinse/Spin. Press START/

PAUSE/UNLOCK LID. Do not add more detergent.

Empty pockets and use garment bags for small items.

Used a cycle with a low spin speed.

Small items may have been caught in pump or between basket

and tub, which can slow draining.

Cycles with lower spin speeds remove Besswater than cycles

with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select

Drain & Spin. Load may need to be rearranged to allow even

distribution of the load in the basket.

The washer may be tightly packed or unbalanced.

Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly

arrange the wet load for balanced spinning. Select the Drain &

Spin cycle to remove excess water. See "Using Your Washer"

for loading recommendations.

if you experience 1

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Possible Causes

Solution

Washer not draining/ spinning, loads are

still wet, or spin light remains on (indicating that the washer was

unable to pump out water within

10 minutes) (cont.) Dry spots on load

after cycle

Incorrect or wrong wash or rinse

temperatures

Load not rinsed Check for proper water supply.

Sand, pet hair, lint, etc. on load after

washing Load is tangling

Check plumbing for correct drain hose installation. Drain hose extends into

standpipe farther than 4.5" (114 mm).

Too much detergent causing suds to

slow or stop draining and spinning.

High speed spins extract more moisture than traditional top-load

washers.

Check for proper water supply.

Energy-saving controlled

wash temperatures.

Not using HE detergent or using too much HE detergent.

Washer not loaded as recommended.

Heavy sand, pet hair, lint, and

detergent or bleach residues may

require additional rinsing.

Washer not loaded as recommended.

Check drain hose for proper installation. Use drain hose form

and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m)

above the floor. Remove any clogs from drain hose. Use only HE detergent. Always measure and follow detergent

directions for your load. To remove extra suds, select Rinse/Spin. Do not add detergent.

The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots

during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.

Check that inlet valve screens are not clogged. Remove any kinks in hoses. ENERGY STARe qualified washers use cooler wash and rinse water

temperatures than traditional top-load washers. This includes cooler hot and warm washes.

Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the

inlet valve. Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from regular detergent can keep washer from

operating correctly. Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow detergent directions based on load size and soil level.

The washer is bessefficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the washplate. Do not

load garments directly over the center of the washpiate. The washer wJJJnot rinse well if tightly packed. Load with dry items only.

Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started.

Add a 2nd Rinse to the selected cycle.

See '"Using Your Washer" section. Select a cycle with a slower wash action and spin speed;

however, items will be wetter than those using a higher speed spin. See the '"Cycle Guide" to match your load with the best cycle.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate.

Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.

if you experience

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

PosslbJe causes

SoJutlon

Not cleaning or Wash load not completely removing stains covered in water.

Added more water to washer.

Washer not loaded properly.

Not using HE detergent or using too much HE detergent.

Not using correct cycle for fabric type.

Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener

Not washing like colors together.

Small amount of water still in

dispenser after cycle

incorrect dispenser operation

Fabric damage

Normal dispenser operation.

Clogged dispensers or laundry products dispensing too soon.

Residual powder in dispenser.

Sharp items were in pockets during

wash cycle.

Strings and straps could have tangled. Items may have been damaged before

washing.

Fabric damage can occur if washer is tightly packed.

Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move.

Do not add more water to washer. Added water lifts the laundry off the washplate, resulting in less effective cleaning.

Washer is bess efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the washplate.

Do not load garments directly over the center of the washplate. Load with dry items only.

Add only 1 or 2 garments after washer has started. The suds from regular detergent can keep washer from

operating correctly. Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow manufacturer's directions based on load size and soil level.

Use a higher soil level cycle option and warmer wash temperature to improve cleaning.

Use Whites and Heavy Duty cycle for tough cleaning. See the _Cycie Guide" to match your load with the best cycle.

staining. Load dispensers before starting a cycle.

Avoid overfilling. Do not add products directly onto load.

Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.

It is normal for small amounts of water to remain in dispenser.

Do not overfill dispenser, which causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing.

Load dispensers before starting a cycle. Homes with low water pressure may result in residual powder

in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent.

Use only liquid chlorine bleach in the bleach dispenser. In wash water temperatures colder than 60 ° F (15.6 ° C), some

detergents do not dissolve well. Soils may be difficult to remove. To avoid, select a warmer wash temperature if possible,

depending on your load, or use liquid HE detergent. Empty pockets, zip zippers, and snap or hook fasteners before

washing to avoid snags and tears. Tie all strings and straps before starting wash load.

Mend rips and broken threads in seams before washing.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Load with

dry items only. Use cycle designed for the fabrics being washed.

Add only 1 or 2 garments after washer is started, j

if you experience 1

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

PosslbJe Causes

Solution

Fabric damage (cont.)

No sound when Button sounds are turned off. Button sounds can be turned on or off by pressing and holding buttons are pressed Cycle Signal for 6 seconds.

Odors Clean Washer maintenance not done

Single-dose laundry Adding laundry packet Be sure laundry packet is added to washer basket before adding packet not dissolving incorrectly, clothes. Do not add packet to dispensers. Follow manufacturer's

Estimated Time Excess suds caused by not using HE if excess suds are detected, the washer will add extra rinsing and Remaining is detergent or using too much detergent, pauses to break down suds. This will lengthen the cycle time. Use

not correct only HE detergent. Be sure to measure correctly.

Lid locked light The lid is not closed. Close the lid. The washer will not start or fill with the lid open. is flashing

Liquid chlorine bleach may have been

added incorrectly.

Garment care instructions may not Always read and follow garment manufacturer's care label

have been followed, instructions. See the "Cycle Guide" to match your load with the

as recommended.

Using wrong or too much detergent.

A cycle was stopped or paused using The washer may still be spinning. The lid will not unlock until the the Start/Pause button, basket has stopped spinning. This may take several minutes if

Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.

Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.

Do not place load items on top of bleach dispenser when loading and unloading washer.

best cycle.

Run the Clean Washer with bleach cycle every 30 washes. See "Washer Care" in Washer Maintenance.

Unload washer as soon as cycle is complete. Use only HE detergent. Be sure to measure correctly.

Always follow the manufacturer's directions. See "Washer Care" section.

instructions to avoid damage to your garments.

washing large loads or heavy fabrics.

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