Kenmore 11027102310, 11026112310 Owner’s Manual

Use & Care Guide Manual de uso y cuidado

Guide d'Utilisation et d'Entretien

English / Espa_oJ / Fran_ais

TabJe of Contents / indice / TabJe des mati_res ...... 2

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P/N W10560162B

Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A.

www.kenmore.com

www.sears.com

Sears Canada Inc.

Toronto, Ontario, Canada MSB 2C3

www0sears.ca

Table of Contents

Indice

Table des mati_res

WASHER SAFETY ............................. 3

WHAT'S NEW UNDER THE LID?...4 CONTROL PANEL

AND FEATURES ................................ 5

CYCLE GUIDE ................................... 7

USING YOUR WASHER .................. 8

WASHER MAINTENANCE ............. 11

TROU BLESHOOTI NG ..................... 13

PROTECTION AGREEMENTS ........18

WARRANTY ...................................... 18

ASSISTANCE OR

SERVICE ........................... Back Cover

SEGURIDAD DE LA

LAVADORA ...................................... 19

_,QUIe HAY DE NUEVO DEBAJO

DE LA TAPA?.................................... 20

PANEL DE CONTROL

Y CARACTER/STICAS ..................... 21

GUIA DE CICLOS ........................... 23

USO DE SU LAVADORA ................ 24

MANTENIMIENTO DE LA

LAVADORA ...................................... 27

SOLUCION DE PROBLEMAS ........ 30

CONTRATOS DE PROTECCION ..36

GARANT/A ..................................... 36

AYUDA O SERVICIO

TleCNICO ................... Contraportada

SleCURITIe DE LA LAVEUSE............ 37

QUOI DE NEUF SOUS LE

COUVERCLE? .................................. 38

TABLEAU DE COMMANDE ET

CARACTF_RISTIQUES ...................... 39

GUIDE DE PROGRAMMES ........... 41

UTILISATION DE LA LAVEUSE......43

ENTRETIEN DE LA LAVEUSE ......... 46

DI_PANNAGE ................................... 48

CONTRATS DE PROTECTION ......54

GARANTIE ....................................... 54

ASSISTANCE OU

SERVICE ............... Couverture arri_re

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[] Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. Ifthe hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESE INSTRUCTIONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where it will be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in

published user-repair instructions that you understand and have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WHAT'S NEW UNDER THE LiD?

Cleaning with Less Water

Traditional agitator-style washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size--no water level selector is needed.

Washer with low-water washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will

begin the sensing process to determine the correct water level

for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle

Status Lights" section. You will hear the motor turn the basket in short pulses to

thoroughly wet the load. This low-water wash method uses

less water and energy compared to a traditional agitator-style

washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates

excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced

rinsing performance. It may also result in component failures

and noticeable mold or mildew. HE detergents are made to

produce the right amount of suds for the best performance.

Follow the manufacturer's instructions to determine the amount

of detergent to use.

For best performance, it is recommended to load garments in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not

indicate that more garments should be added.

iMPORTANT." You will not see a washer basket full of water

as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather

than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and

noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be

different kinds of humming and whirring sounds as the washplate

moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or

allows time for clothes to soak.

CONTROL PANEL AND FEATURES

0 WASH CYCLEKNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundw load. See "Cycle Guide" for detailed descriptions of cycles.

O CYCLEOPTIONS

When you select a cycle, its default options wiU light up. NOTE: Not all cycles, options, and modifiers are available

on all models. You may also add or remove options for each cycle. Not all options can be used with all cycles, and some

are preset to work with certain cycles.

FABRIC SOFTENER

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added

at the correct time in the rinse for even distribution. NOTE: Press and hold FABRIC SOFTENER for 6 seconds

to turn cycle signal on or off:.

TWO RINSES

This option can be used to automatically add a second rinse to most cycles.

NOTE: Press and hold TWO RINSES for 6 seconds to turn button sounds on or off:.

CYCLEMODiFiERS

When you select a cycle, its default modifiers wiil light up. Not all cycles, options, and modifiers are available on all

models.

WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the

garment label instructions, use the warmest wash water safe for your fabric.

* Warm and hot water may be cooler than what your

previous washer provided.

* Even in a Cool water wash, some warm water may

be added to the washer to maintain a minimum temperature.

SOiL LEVEL

Soil level (wash time) is preset for each wash cycle. For most loads, use the soil level that is preset with

the cycle you have chosen. For heavily soiled and sturdy fabrics, press SOIL LEVEL to select more wash time,

if needed. For lightly soiled and delicate fabrics, press SOIL LEVEL to select Jess wash time, Jf needed. Lower soil

level setting wJJJhelp reduce tangling and wrinkling.

SPiN SPEED

This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed.

Not all spin speeds are available with all cycles.

= Faster spin speeds mean shorter dry times, but may

increase wrinkling in your load.

= Slower spin speeds mean less wrinkling, but wHJ leave

your load more damp.

START/PAUSE/Unlock Lid button

Press to start the selected cycle; press again to pause the cycle and unlock the lid. If the washer has been paused the

"wash" status light will flash. To restart the selected cycle press start again.

NOTE: If the washer is spinning, it may take several minutes to

unlock the lid. Press and hold for 3 seconds to cancel a cycle.

POWER BUTTON

Press to turn the washer ON. Pressing once while the washer

is on will cancel the current cycle. Pressing twice will turn the washer OFF.

O CYCLESTATUSLIGHTS iNDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you

may notice sounds or pauses that are different from traditional washers.

SENSING

When the START/PAUSE/Unlock Lid button is pressed,

the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking

again. Once the lid has locked the second time, the washer will

use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to

the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will

hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly,

pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct

amount of water has been added for the load. You may also hear water flowing through the dispenser, adding

detergent to the load. NOTE: Avoid opening the lid during sensing. The sensing

process will start over when the washer is restarted. The sensing light may also come on during the Wash portions

of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load.

Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning.

Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the

soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

SENSING _$

WASH _

RINSE _$

SPtN@

CYCLE COMPLETE @

LID LOCKED _,_

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning

on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener option was

selected. Some cycles use spray rinsing,

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

CYCLE COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED To allow for proper load sensing and spinning,

the lid will lock and the Lid Locked light will turn START PAUSE

on. This light indicates that the lid is locked and ...... ,0

cannot be opened. If you need to open the lid, press START/PAUSE/Unlock Lid.

The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high

speed. Press START/PAUSE/Unlock Lid again to resume the cycle.

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

Casual and mixed loads, jeans, towels,

sturdy fabrics

Heavily soiled white

fabrics

Sturdy fabrics, colorfast items, towels, jeans

Large items such as sheets, sleeping

bags, small comforters, jackets,

small washable rugs

Cottons, linens, and

mixed garment

loads

No-iron fabrics, cottons, perm press,

linens, synthetics

Machine-wash silks,

hand-wash fabrics

Swimsuits and items

requiring rinsing without detergent

Hand-wash items or dripping wet items

No clothes in washer

_AII rinses are cold.

Deep

Wash

Whites

Heavy

Duty

Bulky/ Sheets

Normal

Casual

Delicates

Rinse/

Spin

Drain/

Spin

Clean

Washer

Hot

Warm

Cool Cold

Tap Cold

Hot

Warm

Cool Cold

Tap Cold

Hot

Warm

Cool Cold

Tap Cold

Hot

Warm

Cool Cold

Tap Cold

Hot

Warm

Cool Cold

Top Cold

Hot

Warm

Cool

Cold

Tap Cold

Hot

Warm

Cool

Cold

Tap Cold

Hot

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

High

Low

No Spin

High

Low

No Spin

High

No Spin

High

Low

No Spin

High

No Spin

High

Low

No Spin

High

Low

No Spin

High

Low

No Spin

High

Low

No Spin

High

Fabric Softener

Two Rinses

Fabric Softener

Two Rinses

Fabric Softener

Two Rinses

Fabric Softener

Two Rinses

Fabric Softener

Two Rinses

Fabric Softener

Two Rinses

Fabric Softener

Two Rinses

Fabric Softener

Provides additional water and alternating

wash action for heavily soiled mixed

loads. Water-level sensing process may

take longer for some items than for others

because they will absorb more water than

other fabric types. Two Rinses is a default option, but may

be turned off. For maximum soil removal,

use liquid chlorine bleach.

Use this cycle for heavily soiled or sturdy

items. Water-level sensing process may take longer for some items than for others

because they will absorb more water than

other fabric types.

Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the

load before the wash portion of the cycle

begins, and uses a higher water level than other cycles.

Use this cycle for normally soiled cottons and mixed fabric loads. Low speed spin is

not available. This cycle features a spray

rinse.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual

business clothes, permanent press, and

blends.

Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care label.

Place small items in mesh garment bags

before washing. This cycle uses a higher,

preset water level. Combines a rinse and spin for loads

requiring an additional rinse cycle or to complete a load after power interruption. Spin speed is selectabie; default is high. This cycle uses a higher, preset water level. Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy fabrics or special-care

items washed by hand. Use this cycle to drain washer after cancelling a cycle or

completing a cycle after a power failure.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with

liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should

not be interrupted. See "Washer Care."

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty

wash tub.

USING YOUR WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

1. Sort and prepare your laundry

* Empty pockets. Loose change, buttons, or any small object

can pass under the washplate and become trapped, causing unexpected sounds.

* Sort items by recommended cycle, water temperature,

and colorfastness.

* Separate heavily soiled items from lightly soiled.

Separate delicate items from sturdy fabrics. Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

* Treat stains promptly.

Close zippers, fasten hooks, tie strings and sashes, and re- move non-washable trim and ornaments.

* Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips: * When washing water-proof or water-resistant items, load

evenly. See "Cycle Guide" for tips and more information on using the Bulky cycle.

Use mesh garment bags to help avoid tangling when washing delicate or small items.

Turn knits inside out to avoid pJiiJng. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics wJJJ pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Add laundry products

Single=dose laundry packet, color-safe bleach, Oxi-type boosters, or fabric softener crystals can be added to the

basket prior to adding laundry. NOTE; Do not add clothes to washer basket prior to adding

laundry products. Always follow manufacturer's instructions.

For best performance, load garments in loose heaps evenly around the washplate.

Try mixing different sized items to reduce tangling.

iMPORTANT" Garments need to move freely for best cleaning and to reduce wrinkling and tangling.

USING LAUNDRY PRODUCT DISPENSERS

NOTE: Do not add single-dose laundry packets, color-safe bleach, OxJ-type boosters, or fabric softener crystals to

dispensers. They will not dispense correctly.

(f4, Add HE detergent to dispenser

Detergent tray

Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz.

(89 mL). Do not overfill tray - adding too much detergent may cause detergent to be dispensed into the washer too early.

IMPORTANT: Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing

creates excessive sudsing with a regular non-HE detergent. Using regular detergent wJlJ likely result in longer cycle times

and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made

to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount

of detergent to use. HELPFUL TIP: See "Washer Maintenance" for information

on recommended method of cleaning washer dispenser trays.

Fabric softener tray

Pour a measured amount of liquid fabric softener into tray; always follow manufacturer's directions for correct amount of fabric softener based on your load size.

Close dispenser drawer, then select Fabric Softener option. IMPORTANT: Fabric Softener option must be selected to ensure

proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to

immediately dispense into washer. If Two Rinses option is selected, fabric softener wJJJ be dispensed

into the last rinse. It is normal for a small amount of water to remain in the

dispenser at the end of a cycle.

7. Press POWER to turn on washer

POWER

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or OxJ products in the same cycle with

liquid chlorine bleach.

Make sure the dispenser drawer is closed completely, then

press POWER to turn on the washer.

8. Select cycle

_Or_QI

Bulky ISheets Casual

Heavy Duty Delicates

Whites RinseISpin

Deep Wask )rain JSpin

Turn cycle knob to choose your wash cycle. For more information, see "Control Panel".

_9. Select cycle settings

_D Hot

;_ Warm @,t Ex Heavy

@: Cool @ Heavy @ High

_ Cold _ Normal @ Low

_ Tap Cored @÷Light @ No Spin

ADJUSTS WASH TIME

10. Select cycle options

Once you select a cycle, the default settings for that cycle will be lit. Press the cycle modifier buttons to change the Wash

Temp, Soil Level, and Spin Speed, if desired. NOTE: Always read and follow fabric care label instructions

to avoid damage to your garments.

Hot

Some cold water is added to save Whites and pastels energy. This may be cooler than Durable garments

your hot water heater setting.

VVarrn

Heavy soils

Some cold water may be added, Bright colors so this will be cooler than what Moderate to light soils

your previous washer provided.

Cool = brlghts/darks Warm water is added to assist Colors that bleed or

in soil removal and to help fade dissolve detergents. Light soils

Cold

Warm water may be added to Dark colors that bleed assist in soil removal and to help or fade

dissolve detergents.

Tap Cold

This is the temperature from your faucet.

Dark colors that bleed ii or fade

Light soils

Select any other cycle options you may wish to add_ if not previously set. Some cycles will automatically add certain

options such as Two Rinses. These can be turned off, if desired. NOTE: Not all options are available with all cycles.

q_. Select Start/Pause/Unlock Lid

to begin wash cycle

START IPAUSE

Press the START/PAUSE/Unlock Lid button to start the wash cycle. When the cycle has finished, the CYCLE COMPLETE

indicator will light up. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of

metal hooks, zippers, and snaps. Unlocking the ffd to add garmen|s

If you need to open the lid to add 1 or 2 missed garments, you may do so during the first portion of the sensing step. Press

START/PAUSE/Unlock Lid; the lid will unlock once the washer movement has stopped. This may take several minutes if the

load was spinning at high speed. Then close lid and press START/PAUSE/Unlock Lid again to restart the cycle. If lid is left

open for more than 10 minutes, the water wJJJ pump out.

UNLOCK LID

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of

replacement on the label with a permanent marker. NOTE: This washer does not include inlet hoses. See

the "Installation Instructions" for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean

and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer's instructions regarding the

amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate

at which detergent and soJJresidue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controINng the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing

residue.

Cleaning Your Top Loading Washer Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum,

once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may

otherwise accumulate in your washer. Cleaning the inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning

procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with liquid chlorine bleach to clean the inside

of the washer.

Begin procedure

1. Chlorine Bleach Procedure: a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage

over time. c° Close the washer lid.

d° Do not add any detergent or other chemical

to the washer when following this procedure. eo Select the CLEAN WASHER cycle. f° Press the START/Pause/Unlock Lid button to begin the

cycle. The Clean Washer Cycle Operation is described

below.

f WASHER CARE (cont.)

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no POWER/CANCEL button, press and hold START/

Pause!Unlock Lid for three seconds). After the Clean Washer cycle has stopped, run a RINSE/SPIN cycle to rinse

cleaner from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers After a period of using your washer, you may find some

residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.

f CLEANING YOUR DISPENSER TRAY

You may find laundry product residue leftover in your dispenser trays. To remove residue, follow this recommended cleaning

procedure:

]° Pull tray out until you feel resistance.

2. Lift up slightly, and then continue pulling out.

3. Wash in warm, soapy water, using a mild detergent.

4. Rinse with warm water.

5. Air dry, or dry with a towel, then place back into slot.

IMPORTANT: Dispenser trays are dishwasher safe.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to

water pressure surge.

WINTER STORAGE CARE

iMPORTANT: To avoid damage, install and store washer where it wJJJnot freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on Rinse/Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power,

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow Winter Storage Care directions before moving.

3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose

from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

reinstall washer after non-use_vacation_ winter storage_

moving_

Refer to installation instructions to Iocate_ level_ and

connect washer.

Before using again, run washer through the following

recommended procedure:

use washer again:

Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through Bulky/Sheets cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer's recommended

amount for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possJbJy avoid a service call.

if you experience

PosslbJe Causes

Check the following for Feet may not be in contact with the proper installation or floor and locked.

see "Using Your Washer may not be level. Washer" section.

Load could be unbalanced.

Clicking or metallic noises

Gurgling or humming

Humming

Objects caught in washer drain system.

Washer may be draining water.

Load sensing may be occurring.

Solution

Front and rear feet must be in firm contact with floor, and

washer must be level to operate properly. Check floor for flexing or sagging. If flooring is uneven, a 3/4"

(19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in Instaliation instructions.

Load garments in loose heaps evenly around the washpiate.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smalier loads to reduce imbalance.

Use Buiky/Sheets cycle for oversized, non-absorbent items such

as smaii comforters or poiy-fllled jackets. See "Cycie Guide" and "Washer Care".

Empty pockets before washing. Loose items such as coins

could fail between basket and tub or may block pump.

it may be necessary to call for service to remove items. it is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket. it is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of water are removed during the Spin/Drain cycles.

You may hear the hum of the sensing spins after you have started the washer. This is normal.

Check the following for proper installation:

Not enough water in washer

Washer won't run or fill, washer stops working or wash light

remains on (indicating that the washer was

unable to fill

_.ppropriateiy)

Washer not level.

Fill hoses not attached tightly. Fill hose washers.

Drain hose connection.

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded properly.

Load not completely covered

in water.

Check for proper water supply.

Water may splash off basket if washer is not level. Tighten fill-hose connection.

Make sure all four flJJ hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub. Water can back up out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer"

for loading instructions.

This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid."

iMPORTANT: Do not add more water to washer. The added water lifts the load off the washpiate, resulting in less effective cleaning.

Both hoses must be attached and have water flowing to inlet valve.

Both Hot and Cold water faucets must be turned on. Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water flow.

TROUBLESHOOTING

Electrical Shock Hazard

Plug into a grounded 3 prong ouUet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

First try the solutions suggested here

for assistance and to possibly avoid a service call.

if you experience

PosslbJe Causes 1 Solution

Washer won't run or fill, washer stops

working or wash light remains on (indicating

that the washer was unable to flu

appropriately) (cont.)

Washer not drain;ng/ spinning, loads are

still wet, or spin light remains on (indicating

that the washer was unable to pump

out water within 10 minutes)

Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.

Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: if problems continue, contact an electrician.

Normal washer operation. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Washer may be stopped to reduce suds.

Washer may be tightly packed. Remove several items_ rearrange load evenly in basket. Close lid

Not using HE detergent or using too Only use HE detergent. Suds from regular detergents can much HE detergent, slow or stop the washer. Always measure detergent and follow

Small items may have been caught Empty pockets and use garment bags for small items.

in pump or between basket and tub,

L which can slow draining. J

Used a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles

The washer may be tightly packed or unbalanced.

Check plumbing for correct drain hose installation. Drain hose extends into

standpipe farther than 4.5" (114 mm).

Too much detergent causing suds to

slow or stop draining and spinning.

and press START/PAUSE/Unlock Lid. Do not add more than 1 or 2 additional garments after cycle

has started. Do not add more water to the washer.

detergent directions based on your load requirements. To remove suds, cancel cycle. Select Rinse/Spin. Press START/

PAUSE/Unlock Lid. Do not add more detergent.

with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select Drain/ Spin. Load may need to be rearranged to allow even distribution of the load in the basket.

Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly

arrange the wet load for balanced spinning. Select the Drain &

Spin cycle to remove excess water. See "Using Your Washer" for loading recommendations.

Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain

opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.

Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select Rinse/Spin.

Do not add detergent, j

if you experience

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

PosslbJe causes

SoJutlon

Dry spots on load High speed spins extract more after cycle moisture than traditional top-load

incorrect or wrong wash or rinse

temperatures

Load not rinsed

Sand, pet hair, lint, etc. on load after washing

Load is tangling

Not cleaning or removing stains

washers. Check for proper water supply.

Energy-saving controlled wash temperatures.

Check for proper water supply.

Not using HE detergent or using too much HE detergent.

Washer not loaded as recommended.

Heavy sand, pet hair, lint, and detergent or bleach residues may

require additional rinsing. Washer not loaded as recommended.

Added more water to washer.

Washer not loaded properly.

The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots

during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.

Check that inlet valve screens are not clogged. Remove any kinks in hoses. ENERGY STARe qualified washers use cooler wash and rinse

water temperatures than traditional top-load washers. This includes cooler hot and warm washes.

Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the

inlet valve. Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from regular detergent can keep washer from

operating correctly. Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow detergent directions based on load size and soil level.

The washer is less efficient at rinsing when load is tightly packed. Load garments Jn loose heaps evenly around the washpiate. The

washer wJJJnot rinse well Jf tightly packed. Load with dry items only.

Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer has started.

Add Two Rinses to the selected cycle.

See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed;

however, items wJJl be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle.

Load garments in loose heaps evenly around the washplate. Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of garments being washed. Washer senses load size and adds correct amount of water. This

is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water

lifts the laundry off the washplate, resulting in besseffective cleaning.

Washer is bess efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the washplate. Load

with dry items only. Add only 1 or 2 garments after washer has started.

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Not cleaning or removing stains (cont.)

Small amount of water still in dispenser after cycle

Incorrect dispenser

operation

Fabric damage

No sounds when Button sounds are turned off:. buttons are pressed

Not using HE detergent or using too

much HE detergent.

Not using correct cycle for fabric type.

Not using dispensers.

Not washing like colors together.

Normal dispenser operation.

Clogged dispensers or laundry products dispensing too soon,

Residual powder in dispenser.

Sharp items were in pockets during wash cycle.

Strings and straps could have tangled.

Items may have been damaged before

washing.

Fabric damage can occur if washer

is tightly packed.

Liquid chlorine bleach may have been

added incorrectly.

Garment care instructions may not

have been followed.

The suds from regular detergent can keep washer from operating correctly.

Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer's directions

based on load size and soil level. Use a higher soil level cycle option and warmer wash

temperature to improve cleaning. Use Whites and Heavy Duty cycle for tough cleaning. See the

"Cycle Guide" to match your load with the best cycle and fabric type.

Use dispensers to avoid chlorine bleach and fabric softener staining,

Load dispensers before starting a cycle. Avoid overfilling.

Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is

complete to avoid dye transfer. It is normal for small amounts of water to remain in dispenser.

Do not overfill dispenser, which causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing. Load dispensers before starting a cycle.

Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if

possible, depending on your load, or use liquid HE detergent. Use only liquid chlorine bleach in the bleach dispenser.

In wash water temperatures colder than 60 ° F (15.6 ° C), some detergents do not dissolve well. Soils may be difficult

to remove. To avoJd_ select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent.

Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.

Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing.

Load garments in loose heaps evenly around the washplate. Load with dry items only.

Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer is started.

Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.

Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.

Do not place load items on top of bleach dispenser when loading and unloading washer.

Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the

best cycle. Button sounds can be turned on or off: by pressing and holding the

TWO RINSES button for 6 seconds.

No end of cycle signal Cycle signal is turned off:. Cycle signal can be turned on or off by pressing and

_. holding the FABRIC SOFTENER button for 6 seconds, j

if you experience 1

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

PosslbJe Causes

Solution

Odors Clean Washer maintenance not done

as recommended.

Using wrong or too much detergent.

Lid locked light is The lid is not closed.

flashing A cycle was stopped or paused using

the Start/Pause button.

Single-dose laundry Adding laundry packet

packet not dissolving incorrectly.

Run the Clean Washer cycle every 30 washes. See "Washer Care" in Washer Maintenance.

Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions.

See "Washer Care" section.

Close the lid. The washer will not start or fill with the lid open. The washer may still be spinning. The lid will not unlock until the

basket has stopped spinning. This may take several minutes if

washing large loads or heavy fabrics.

Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispensers. Follow manufacturer's

instructions to avoid damage to your garments, j

+ 39 hidden pages

Kenmore 11027102310, 11026112310 Owner’s Manual

Specifications and Main Features

Frequently Asked Questions

User Manual