Kenmore 11026002012 Owner’s Manual
Use & Care Guide
Manual de uso y cuidado
Guide d'Utilisation et d'Entretien
English / Espa_oJ/ Fran_ais
TabJe of Contents / indice / TabJedes mati_res ......2
ModeJs/ModeJos/Mod_Jes: 2600_0100 2601_010
Deslgned _o use ony HE Hg_ Effic ÷ncy
delergen s
Disei_ada para ul za_ solamertne
delergenksdea o endknlenlo{HE)
®
®uto 6ti
®uto ®ti
¢:= color number, nOmero de color, num@o de couleur
P/N W10338686B
Sears Brands Management Corporation
Hoffman Estates,IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada MSB 2B8
www0sears.ca
Table of Contents
Jndice
Table des mafi_res
WASHER SAFETY ............................. 3
WHAT'S NEW UNDER THE LID?...4
CONTROL PANEL
AND FEATURES ................................ 5
CYCLE GUIDE ................................... 7
WASHER MAINTENANCE ............. 11
TROU BLESHOOTI NG ..................... 13
PROTECTION AGREEMENTS ........18
WARRANTY ...................................... 18
ASSISTANCE OR
SERVICE ........................... Back Cover
SEGURIDAD DE LA
LAVADORA ...................................... 19
_,QUIe HAY DE NUEVO DEBAJO
DE LA TAPA? .................................... 20
PANEL DE CONTROL
Y CARACTERISTICAS ..................... 21
GUIA DE CICLOS ........................... 23
MANTENIMIENTO DE LA
LAVADORA ...................................... 27
SOLUCION DE PROBLEMAS ........30
CONTRATOS DE PROTECCI(DN ..36
GARANT/A ..................................... 36
AYUDA O SERVICIO
TleCNICO ................... Contraportada
SleCURITIe DE LA LAVEUSE............ 37
QUOI DE NEUF SOUS LE
COUVERCLE? .................................. 38
TABLEAU DE COMMANDE ET
CARACTF_RISTIQUES ...................... 39
GUIDE DE PROGRAMMES ........... 41
ENTRETIEN DE LA LAVEUSE .........43
DI_PANNAGE ................................... 48
CONTRATS DE PROTECTION ......55
GARANTIE ....................................... 55
ASSISTANCE OU
SERVICE ............... Couverture arri_re
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. Ifthe hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE INSTRUCTIONS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach into the washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where it will be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
WHAT'S NEW UNDER THE LiD?
Cleaning with Less Water
Traditional agitator-style washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size--no water level selector is needed.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is
added. You will find a step-by-step description in the "Cycle
Status Lights" section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method uses
less water and energy compared to a traditional agitator-style
washer.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be
marked "HE" or "High Efficiency." Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced
rinsing performance. It may also result in component failures
and noticeable mold or mildew. HE detergents are made to
produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate;
when loaded, the center of the washplate should be visible.
As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.
iMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some
of the load to be above the water line.
Use only High Efficiency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of
the cycle, as the lid lock goes through a self-test. There will be
different kinds of humming and whirring sounds as the washplate
moves the load. And sometimes, you may hear nothing at all, as
the washer determines the correct water level for your load or
allows time for clothes to soak.
4
CONTROL PANEL AND FEATURES
S_ns_ng
Heavy Dut Delicates
Was_
R_nse
Whites
Spln
Cycle Complete
Lid Locked
Washer
High Efficiency
low water wash 1ethnology Ur4LOCKLID I_
_' O J
POWER START/PAUSE
Clean @
Rinse/Spin Warm Heavy High
)rain/Spin Cola Light No Spin
Cool Normal
1 o,[....
',., j
Q WASH CYCLEKNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load,
See "Cycle Guide" for detailed descriptions of cycles.
CYCLEOPTIONS
When you select a cycle, its default options will light up.
NOTE: Not all cycles, options, and modifiers are available
on all models. You may also add or remove options for each
cycle. Not all options can be used with all cycles, and some
are preset to work with certain cycles.
FABRIC SOFTENER
This option must be selected if using fabric softener
during a cycle. It ensures that fabric softener Jsadded
at the correct time in the rinse for even distribution.
NOTE: Press and hold FABRIC SOFTENER for 6 seconds
to turn cycle signal on or off:.
2ND RINSE
This option can be used to automatically add a second
rinse to most cycles.
NOTE: Press and hold 2ND RINSE for 6 seconds to turn
button sounds on or off:.
CYCLEMODiFiERS
When you select a cycle, its default modifiers will light up.
Not all cycles, options, and modifiers are available on all
models.
WASH TEMP
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water
safe for your fabric.
Warm and hot water may be cooler than what your
previous washer provided.
Even in a Cool water wash, some warm water may
be added to the washer to maintain a minimum
temperature.
SOiL LEVEL
Soil level (wash time) is preset for each wash cycle.
For most loads, use the soil level that is preset with
the cycle you have chosen. For heavily soiled and sturdy
fabrics, press SOIL LEVEL to select more wash time,
if needed. For lightly soiled and delicate fabrics, press
SOIL LEVEL to select Jess wash time, Jf needed. Lower soil
level setting wJJJhelp reduce tangling and wrinkling.
SPiN SPEED
This washer automatically selects the spin speed based
on the cycle selected. The preset speeds can be changed.
Not all spin speeds are available with all cycles.
Faster spin speeds mean shorter dry times, but may
increase wrinkling Jn your load.
Slower spin speeds mean Jess wrinkling, but wJJJleave
your load more damp.
CYCLE STATUS LIGHTS iNDiCATOR
O
The Cycle Status Lights show the progress of a cycle. At each
stage of the process, you may notice sounds or pauses that
are diff:erent from traditional washers.
SENSING
When the START/PAUSE/UNLOCI< Wash
LID button is pressed, the washer will
firstperform a self=teston the lidJack
mechanism. You willhear a click,the spio
basket will make a slight turn_ and the lid Cyol_Complete
will unlock briefly before locking again. LidLocked
Once the lid has locked the second time,
the washer will use short, slow spins to estimate the load
size. These sensing spins may take 2 to 3 minutes before
water is added to the load and you may hear the hum
of these spins, if the sensing light is on, then washer is
working properly. You wJJJhear the motor turn the basket
in short pulses to thoroughly wet the load. The washer will
then move the load briefly, pause to allow water to soak
in to the load, and resume adding water. This process may
repeat until the correct amount of water has been added
for the load. You may also hear water flowing through the
dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing
process will start over when the washer is restarted. The
sensing light may also come on during the Wash portions
of the cycle. This is normal.
Sensing
Rinse
WASH
Sensing
You will hear the motor and washplate Wosh
moving the load. Unlike traditional
washers, the load is not covered with water.
Rinse
Low-water cleaning means concentrated Spi0
cleaning. Rather than diluting detergent CydeComplete
as done in an agitator-style washer, this UdLo0ked
washer delivers the detergent directly to
the soils. The motor sounds may change at
different stages in the cycle. The wash time
is determined by the selected soil level.
RINSE
Sensing
You will hear sounds similar to the wash Wosh
cycle as the washer rinses and moves the
load. You may hear the motor turning on R_nse
briefly (short hum) to move the basket while Spin
filling. Fabric softener will be added if the CycleComplete
Fabric Softener option was selected. Some UdLocked
cycles use spray rinsing.
SPIN
The washer spins the load at increasing
speeds for proper water removal, based
on the selected cycle and spin speed.
Sensing
Wash
Rinse
Spin
Cycme Complete
Lid Locked
CYCLECOMPLETE
Once the cycle iscomplete, this light will come
on. Remove the load promptly for best results.
LID LOCKED
Sensing
Wash
Rinse
Spin
Cycle Complete
Lid Locked
Sensing
To allow for proper load sensing and spinning, Wosh
the lid will lock and the Lid Locked light will turn
on. This light indicates that the lid is locked and
R_n_e
cannot be opened. Spin
Cycle Complete
Lid Locked
If you need to open the lid, press START/PAUSE/
UNLOCK LID. The lid will unlock once the washer
movement has stopped. This may take several
minutes if the load was spinning at high speed.
@
START/PAUSE
UNLOCK LID
Press START/PAUSE/UNLOCK LID again to
resume the cycle.
6
CYCLE GUIDE
Settings and options shown in bald are default settings for that cycle. For best fabric care, choose the cycle that best fits the load
being washed.
Not all cycles and options are available on all models.
r item s fo Cycle:
wash: I
Heavily soiled Whites
white fabrics
Sturdy fabrics,
colorfast items,
towels, jeans
Large items
such as sheets,
sleeping bags,
small comforters,
jackets, small
washable rugs
Cottons, linens,
and mixed
garment loads
No=iron fabrics,
cottons, perm
press, linens,
synthetics
Machine-wash
silks,
hand-wash
fa brics
Swimsuits and
items requiring
rinsing without
detergent
Hand-wash
items or
dripping wet
items
No clothes in
washer
Heavy
Duty
Bulky
Normal
Casual
DelJcates
Rinse/
Spin
Drain!
Spin
Washer
with
bleach
Wash/Rinse" Spi n Soll
TemperatureS: Speed: Level:
Hot High Ex Heavy
Warm Low Heavy
Cool No Spin Normal
Cold Light
Hot High Ex Heavy
Warm No Spin Heavy
Cool Normal
Cold Light
Hot High Ex Heavy
Warm Low Heavy
Cool No Spin Normal
Cold Light
Hot High Ex Heavy
Warm No Spin Heavy
Cool Normal
Cold Light
Hot High Ex Heavy
Warm Low Heavy
Cool No Spin Normal
Cold Light
Hot High Ex Heavy
Warm Low Heavy
Cool No Spin Normal
Cold Light
Cold High
HotClean
Low
No Spin
High
Low
No Spin
High Ex Heavy
Available Cycle Detalis:
Options: I
2rid Rinse 2nd Rinse is a default option, but may
Fabric Softener be turned off. For maximum soJJremoval,
use liquid chlorine bleach.
2rid Rinse Use this cycle for heavily soiled or sturdy
Fabric Softener items. Water-level sensing process may
take longer for some items than for others
because they will absorb more water than
other fabric types.
2nd Rinse Use this cycle to wash large items such as
Fabric Softener jackets and small comforters. The washer
wJJl fill with enough water to wet down the
load before the wash portion of the cycle
begins, and uses a higher water level than
other cycles.
2nd Rinse Use this cycle for normally soiled cottons
Fabric Softener and mixed fabric loads. Low speed spin is
not available. This cycle features a spray rinse.
2nd Rinse Use this cycle to wash loads of no-iron
Fabric Softener fabrics such as sport shirts, blouses, casual
business clothes, permanent press, and
blends.
2nd Rinse Use this cycle to wash lightly soiled garments
Fabric Softener indicating "Machine Washable Silks" or
"Gentle" cycle on the care label. Place small
items in mesh garment bags before washing.
This cycle uses a higher, preset water level.
Combines a rinse and spin for loads
requiring an additional rinse cycle or to
complete a load after power interruption.
Spin speed is selectable; default is high. This
cycle uses a higher, preset water level. Also
use for loads that require rinsing only.
This cycle uses a spin to shorten drying times
for heavy fabrics or special-care items
washed by hand. Use this cycle to drain
washer after cancelling a cycle or
completing a cycle after a power failure.
Use this cycle every 30 washes to keep the
inside of your washer fresh and clean. This
cycle uses a higher water level. Use with
liquid chlorine bleach to thoroughly clean
the inside of your washer. This cycle should
not be interrupted. See "Washer Care."
iMPORTANT: Do not place garments or
other items in the washer during the Clean
Washer with Bleach cycle. Use this cycle
with an empty wash tub.
_AII rinses are cold.
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
1. Sort and prepare your laundry
@
• Empty pockets. Loose change, buttons, or any small object
can pass under the washplate and become trapped, causing
unexpected sounds.
• Sort items by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and re-
move non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load
evenly. See "Cycle Guide" for tips and more information
on using the Bulky cycle.
• Use mesh garment bags to help avoid tangling when
washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics wJJJ
pick up lint from towels, rugs, and chenille fabrics.
NOTE= Always read and follow fabric care label instructions
to avoid damage to your garments.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Oxi, color-safe bleach, or fabric softener
_ (if desired) __
Single-dose laundry packet, color-safe bleach, OxJ-type
boosters, or fabric softener crystals can be added to the
basket prior to adding laundry.
NOTE: Do not add clothes to washer basket prior to adding
laundry products. Always follow manufacturer's instructions.
Load garments in loose heaps evenly around
the washplate. Do not load garments directly
over the center of the washplate; when
loaded, the center of the washpiate should
be visible. Try mixing different sized items to reduce tangling.
iMPORTANT: Garments need to move freely for best cleaning
and to reduce wrinkling and tangling.
8
USING LAUNDRY PRODUCT DISPENSERS
NOTE: Do not add single-dose laundry packets, color-safe
bleach, Oxi-type boosters, or fabric softener crystals to
dispensers. They will not dispense correctly.
_f4. Add HE detergent to dispenser
Detergent tray
Add a measured amount of HE detergent
into detergent tray. This tray holds 3 oz.
(89 mL). Do not overfill tray - adding too much detergent may
cause detergent to be dispensed into the washer too early.
IMPORTANT: Use only High Efficiency detergents. The package
will be marked "HE" or "High Efficiency." Low-water washing
creates excessive sudsing with a regular non-HE detergent.
Using regular detergent wJJJJJkeJyresult Jn longer cycle times
and reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
HELPFUL TiP: See "Washer Maintenance" for information
on recommended method of cleaning washer dispenser trays.
Fabric softener tray
Pour a measured amount of liquid fabric
softener into tray; always follow manufacturer's directions
for correct amount of fabric softener based on your load size.
Close dispenser drawer, then select Fabric Softener option.
iMPORTANT: Fabric Softener option must be selected to ensure
proper distribution at correct time in cycle. Do not overfill or
dilute. Overfilling dispenser will cause fabric softener to
immediately dispense into washer.
If 2nd Rinse option is selected, fabric softener wJJJ be dispensed
into the last rinse.
It is normal for a small amount of water to remain in the
dispenser at the end of a cycle.
7. Press POWER to turn on washer
POWER
Do not overfill, dilute, or use more than 1 cup (250 mL). Do not
use color-safe bleach or OxJ products in the same cycle with
liquid chlorine bleach.
Make sure the dispenser drawer is closed completely, then
press POWER to turn on the washer.
Select cycle
WASH CYCLES
Normal
Bulky Casual
Heavy Duty Deffcates
Whites Rinse/Spin
)rain/Spin
C_eal3
Washer
with bleach
Turn cycle knob to choose your wash cycle. For more
information, see "Control Panel".
9. Select cycle settings
I Hot E× Heavy
Warm
Cool _1
Cored
ADJUSTS WASH TIME
High
Low
No Spin
11 • Select Start/Pause/Unlock Lid
to begin wash cycle
@
START/PAoUSE
Once you select a cycle, the default settings for that cycle will
be lit. Press the cycle modifier buttons to change the Wash
Temp, Soil Level, and Spin Speed, if desired.
NOTE: Always read and follow fabric care label instructions
to avoid damage to your garments.
Wash Ternp Suggested Fabrics
Hot
Some cold water is added to save Whites and pastels
energy. This may be cooler than Durable garments
your hot water heater setting.
Warm
Some cold water may be added, Bright colors
so this will be cooler than what Moderate to light soils
your previous washer provided. ::i
Cool - brlghts/darks
Warm water is added to assist
in soil removal and to help
dissolve detergents.
Heavy soils
Colors that bleed or _i
fade
Lightsoils _i
Cold
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Dark colors that bleed
or fade
Light soils
Press the START/PAUSE/UNLOCK LID button to start the wash
cycle. Filling is delayed for several minutes while load balance
is sensed. When the cycle has finished, the CYCLE COMPLETE
indicator will light up. Promptly remove garments after cycle
has completed to avoid odor, reduce wrinkling, and rusting of
metal hooks, zippers, and snaps.
Unlocking the lld to add garments
If you need to open the lid to add 1 or 2 missed garments, you
may do so during the first portion of the sensing step. Press
START/PAUSE/UNLOCK LiD; the lid will unlock once the
washer movement has stopped. This may take several minutes
if the load was spinning at high speed. Then close lid and press
START/PAUSE/UNLOCK LiD again to restart the cycle. If lid is
left open for more than 10 minutes, the water wHJ pump out.
Delay in water fill
Filling is delayed for 2 to 3 minutes to check for load
unbalance. You will hear the hum of the spin prior to filling.
This is normal operation.
10. Select cycle options
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as 2nd Rinse. These can be turned off:, if desired.
NOTE: Not all options are available with all cycles.
I0
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See
the "installation instructions" for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always use High Efficiency (HE) detergents and follow the
HE detergent manufacturer's instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the rate
at which detergent and soJJresidue accumulate inside your
washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3o Always leave the washer lid open between uses to help dry
out the washer and prevent the buildup of odor-causing
residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning
procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water volumes
in combination with liquid chlorine bleach to clean the inside
of the washer.
Begin procedure
1. Chlorine Bleach Procedure:
a. Open the washer lid and remove any clothing
or items.
bo Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
co Close the washer Hd.
do Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the CLEAN WASHER cycle.
fo Press the START/Pause/Unlock Lid button to begin the
cycle. The Clean Washer Cycle Operation is described
below.
f WASHER CARE (cont.)
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL (For models
with no POWER/CANCEL button, press and hold START/
Pause!Unlock Lid for three seconds). After the Clean
Washer cycle has stopped, run a RINSE/SPIN cycle to rinse
cleaner from washer.
Description of Clean Washer Cycle Operation:
I. This cycle will fill to a water level higher than in normal
wash cycles to provide rinsing at a level above the water
line for normal wash cycle.
2. During this cycle, there will be some agitation and spinning
to increase the removal of soils.
After this cycle is complete, leave the lid open to allow
for better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some
residue buildup in the washer's dispensers. To remove residue
from the dispensers, wipe them with a damp cloth and towel
dry. Do not attempt to remove the dispensers or trim for
cleaning. The dispensers and trim are not removable. If your
model has a dispenser drawer, however, remove the drawer
and clean it before or after you run the Clean Washer cycle.
Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
IMPORTANT: To avoid damaging the washer's finish, do not
use abrasive products.
f CLEANING YOUR DISPENSER TRAY
You may find laundry product residue leftover in your dispenser
trays. To remove residue, follow this recommended cleaning
procedure:
1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.
IMPORTANT: Dispenser trays are dishwasher safe.
11
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to
water pressure surge.
r
WINTER STORAGE CARE
iMPORTANT: To avoid damage, install and store washer
where it wJJJnot freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on Rinse!Spin cycle for about 30 seconds to mix
antifreeze and remaining water.
3. Unplug washer or disconnect power,
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
Winter Storage Care directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain hose
from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
r
REINSTALLING/USING WASHER AGAIN
To
reinstall washer after non-use_vacation_ winter storage_
or
moving_
1.
Refer to installation instructions to Iocate_ level_ and
connect washer.
2.
Before using again, run washer through the following
recommended procedure:
To
use washer again:
1.
Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord,
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run washer through Bulky cycle to clean washer and
remove antifreeze, if used. Use only HE High Efficiency
detergent. Use half the manufacturer's recommended
amount for a medium-size load.
12
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
if you experience
Check the following for Feet may not be in contact with the
proper installation or floor and locked.
see "Using Your
Washer" section.
Clicking or metallic
noises
Gurgling or humming
Humming
Washer may not be level.
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
The sensing light is on.
Possible Causes
SoJutlon
Front and rear feet must be in firm contact with floor, and
washer must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check floor for flexing or sagging, if flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in installation instructions.
Load garments in loose heaps evenly around the washplate. Do not
load garments directly over the center of the washplate. Adding wet items
to washer or adding more water to basket could unbalance washer.
Wash smaller loads to reduce imbalance.
Use Bulky cycle for oversized, non-absorbent items such as
small comforters or poly-fllled jackets.
See "Cycle Guide" and "Washer Care'.i
Empty pockets before washing. Loose items such as coins
could fail between basket and tub or may block pump.
it may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of water
are removed during the Spin/Drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This is normal. Sensing spins wJlJ take several minutes
before water is added to the washer.
Check the following for
proper installation:
Not enough water
in washer
Washer won't run or
fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
_ppropriately)
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded properly.
Load not completely covered
in water.
Check for proper water supply.
Water may splash off basket if washer is not level.
Tighten fill-hose connection.
Make sure all four flJJ hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normal operation for an HE low-water washer. The load will
not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid."
iMPORTANT: Do not add more water to washer. The added water
lifts the load off the washpiate, resulting in less effective cleaning.
Both hoses must be attached and have water flowing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
J
13
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong ouUet
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
First try the solutions suggested here
for assistance and to possibly avoid a service call.
if you experience
PosslbJe Causes 1 Solution
Washer won't run or
fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately) (cont.)
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump
out water within
10 minutes)
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Not using HE detergent or using too
much HE detergent.
Empty pockets and use garment bags
for small items.
Used a cycle with a low spin speed.
The washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be stopped to reduce suds.
The washer senses the dry load with short spins that may take
2 to 3 minutes before water is added. You may hear the hum of
the spins. This is normal.
Remove several items, rearrange load evenly in basket. Close lid
and press START/PAUSE/UNLOCK LID.
Do not add more than 1 or 2 additional garments after cycle
has started.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can
slow or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select Rinse/Spin. Press START/
PAUSE/UNLOCK LID. Do not add more detergent.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain/
Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer" for
loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
if you experience
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
PosslbJe causes
SoJutlon
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes)
(cont.)
Dry spots on load High speed spins extract more
after cycle moisture than traditional top-load
incorrect or wrong
wash or rinse
temperatures
Load not rinsed Check for proper water supply.
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Not cleaning or Wash load not completely
removing stains covered in water.
Too much detergent causing suds to
slow or stop draining and spinning.
washers.
Check for proper water supply.
Energy-saving controlled
wash temperatures.
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended.
Added more water to washer.
Washer not loaded properly.
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select Rinse/Spin.
Do not add detergent.
The high spin speeds combined with air flow during the final spin
can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
ENERGY STAR® qualified washers use cooler wash and rinse water
temperatures than traditional top-load washers. This includes
cooler hot and warm washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the washplate. Do not
load garments directly over the center of the washplate. The washer
wJJJnot rinse well if tightly packed. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Add a 2nd Rinse to the selected cycle.
See "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed;
however, items wJJlbe wetter than those using a higher speed spin.
See the "Cycle Guide" to match your load with the best cycle.
Load garments in loose heaps evenly around the washplate. Do not
load garments directly over the center of the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water. This
is normal and necessary for clothes to move.
Do not add more water to washer. Added water lifts the laundry
off the washplate, resulting in besseffective cleaning.
Washer is bessefficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the washpiate. Do not load
garments directly over the center of the washpiate. Load with dry items only.
Add only 1 or 2 garments after washer has started.
J
15
if you experience 1
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
PesslbJe Causes
Solution
Not cleaning or
removing stains (cont.)
Small amount of water
still in dispenser after cycle
incorrect dispenser
operation
Fabric damage
No sounds when Button sounds are turned off:.
buttons are pressed
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
Normal dispenser operation.
Clogged dispensers or laundry
products dispensing too soon.
Residual powder in dispenser.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
items may have been damaged before
washing.
Fabric damage can occur if washer
is tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer's directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Whites and Heavy Duty cycle for tough cleaning. See the
"Cycle Guide" to match your load with the best cycle.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
it is normal for small amounts of water to remain in dispenser.
Do not overfill dispenser, which causes immediate dispensing.
Always select Fabric Softener option to assure proper dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature if
possible, depending on your load, or use liquid HE detergent.
Use only liquid chlorine bleach in the bleach dispenser.
in wash water temperatures colder than 60 ° F (15.6 ° C),
some detergents do not dissolve well. Soils may be difficult to
remove. To avoid, select a warmer wash temperature if possible,
depending on your load, or use liquid HE detergent.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie ail strings and straps before starting wash load.
Mend rips and broken threads in seams before
washing.
Load garments in loose heaps evenly around the washpiate. Do not load
garments directly over the center of the washplate. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the _'Cycle Guide" to match your load with the
best cycle.
Button sounds can be turned on or off: by pressing and holding the
2ND RINSE button for 6 seconds.
No end of cycle signal Cycle signal is turned off:. Cycle signal can be turned on or off: by pressing and
_. holding the FABRIC SOFTENER button for 6 seconds, j
16
if you experience 1
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
PosslbJe Causes
Solution
Odors Clean Washer maintenance not done
as recommended.
Using wrong or too much detergent.
Lid locked light is The lid is not closed.
flashing A cycle was stopped or paused using
the Start/Pause button.
Single-dose laundry Adding laundry packet
packet not dissolving incorrectly.
Run the Clean Washer with bleach cycle every 30 washes.
See "Washer Care" in Washer Maintenance.
Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer's directions.
See "Washer Care" section.
CJose the lid. The washer wJJJ not start or flil with the lid open.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispensers. Follow manufacturer's
instructions to avoid damage to your garments, j
17
Loading...