Kenmore 11025132410 Owner’s Manual

Use & Care Guide
Manual de uso y cuidado Guide d ut_l_sat_onet d entret_en
English / EspaSol / Fran_:ais
Table of Contents / [ndice / Table des rnati_res ......2
Models/Modelos/Mod$1es: 110.2513_410
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Designed to use only HE High Effldency detergents
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P/N W10607445A Sears Brands Management Corporation
Hoffrnan Estates, IL 60179 U.S.A.
www.kenmore.corn www0sears.corn
Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3
www0sears.ca
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Table of Contents
Indice
Table des mati_res
WASHER SAFETY ............................. 3
WHAT'S NEW UNDER THE LID?...4 CONTROL PANEL
AND FEATURES ................................ 5
CYCLE GUIDE ................................... 7
USING YOUR WASHER .................. 8
WASHER MAINTENANCE ............. 11
TROU BLESHOOTI NG ..................... 13
PROTECTION AGREEMENTS ....... 17
WARRANTY ..................................... 17
ASSISTANCE OR
SERVICE ........................... Back Cover
SEGURIDAD DE LA
LAVADORA ...................................... 18
_,QUIe HAY DE NUEVO DEBAJO
DE LA TAPA?..................................... 19
PANEL DE CONTROL
Y CARACTER/STICAS .................... 20
GUIA DE CICLOS ............................ 21
USO DE SU LAVADORA ............... 23
MANTENIMIENTO DE LA
LAVADORA ...................................... 26
SOLUCION DE PROBLEMAS ........ 28
CONTRATOS DE PROTECCION ..34
GARANT/A ..................................... 34
AYUDA O SERVICIO
TleCNICO ................... Contraportada
SleCURITE DE LA LAVEUSE............ 35
QUOI DE NEUF SOUS LE
COUVERCLE? .................................. 36
TABLEAU DE COMMANDE ET
CARACTF_RISTIQUES ...................... 37
GUIDE DE PROGRAMMES ........... 38
UTILISATION DE LA LAVEUSE..... 40
ENTRETIEN DE LA LAVEUSE ......... 43
DEPANNAGE ................................... 45
CONTRATS DE PROTECTION .......51
GARANTIE ........................................ 51
ASSISTANCE OU
SERVICE ............... Couverture arri_re
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manuaJ and on your appJiance. AJways read and obey aJJ safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
AIJ safety messages wiJJfoJJow the safety aJert symboJ and either the word "DANGER" or "WARNING." These words mean:
You can be kiJled or seriously injured if you don't irnmediatel_ follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
AJJsafety messages wilJteJJyou what the potentiaJ hazard is, teJJyou how to reduce the chance of injury, and teJJyou what can happen if the instructions are not folJowed.
iMPORTANT SAFETY iNSTRUCTiONS
WARNING: To reduce the risk of fire, electric shock, or injuryto persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry=cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or explode.
[] Do not add gasoline, dry=cleaning solvents, or other
flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS iS
EXPLOSIVE. Ifthe hot water system has not been used for such a period, before using the washing
machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during
this time.
SAVE THESE iNSTRUCTiONS
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach intothe washer ifthe drum, tub or agitator is
moving.
[] Do not install or store the washer where itwill be exposed to
the weather.
[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructionsthat you understand and have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
WHAT'S NEW UNDER THE LiD?
Cleaning with Less Water
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the
water level to the load size--no water level selector is needed.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will loci<, and the washer will begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle
Status Lights" section. Initially the basket will start to spin prior to adding water, this is
part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional
agitator-style washer.
Choosing the Right Detergent
Use only High Efflciency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures
and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.
Follow the manufacturer's instructions to determine the amount of detergent to use.
For best performance, it is recommended to load items in loose heaps evenly around the washplate.
[
As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not
indicate that more items should be added. IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some of the load to be above the water line.
Use only High Efficiency (HE) detergent.
Improved Cleaning
Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective
way to remove soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the washplate moves the load and as basket is decelerating to stop. And sometimes, you may hear nothing at all, as the washer
determines the correct water level for your load or allows time for clothes to soak.
4
Cool One
Lights Rinse
Cool i_i_iij_Hj_i_i_i_G_eWar m
e
CONTROL PANEL AND FEATURES
O
I
Normal
Two
Rinses
Heavy Duty
Bulky IBedding
Casual
Delicates
I
Off On Off On
iii_iii.Hot
Whites
Deep Wash
Wash Ternp Rinse
WASH TEMP
Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your
fabric.
On some models and cycles, warm and hot water may be cooler than your previous washer.
Even in a cool and cold water wash, some warm water may be added to the washer to maintain a minimum
temperature.
CYCLEOPTIONS
The following options may be added to most cycles. See "Cycle Guide" for additional details.
RINSE
This option can be used to automatically add a second rinse to most cycles.
FABRIC SOFTENER
This option must be set to "On" if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.
STAINBOOST
This option provides enhanced cleaning action for tough stains. It wJJJadd additional spin and soak time to the cycle,
WASH CYCLEKNOB
Use the Wash Cycle knob to selectavailable cycles on your washer. Turn the knob to selecta cycle for your laundry load.
See "Cycle Guide" for detailed descriptions.
START/PAUSE/UNLOCK LID
O
Pressto startthe selected cycle;pressagain to pause the
cycle and unlock the lid. Press and hold 3 seconds to cancel a cycle and drain the
water from the washer. NOTE: If the washer is spinning, it may take several minutes
to unlock the lid.
Express
Sea Drain & Spin
Clean
Washer START
..... o
' '
CYCLESTATUS LIGHTS
O
SENSING WASH RINSE SPIN COMPLETE LID LOCKED
CZD C2D CZD C:D (ZD C2D
The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that
are different from traditional washers.
SENSING
When the START/PAUSE/Unlock Lid is pressed, the washer will first perform a self-test on the lid lock mechanism. You
will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again.
Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These
sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these
spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short
pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in
to the load, and resume adding water. This process may repeat until the correct amount of water has been added
for the load. You may also hear water flowing through the dispenser, adding detergent to the load.
NOTE: Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The
sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.
WASH
You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in
the cycle.
RINSE
You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket
while filling. When Fabric Softener-On option is selected, additional water is added to the rinse to improve fabric
softener distribution.
& Spin
Fabric Softener Stain Boost
PA%?
SPIN
The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.
COMPLETE
Once the cycle iscomplete, this light will come on. Remove the load promptly for best results.
LiD LOCKED
To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that
the lid is locked and cannot be opened. If you need to open the lid, press START/
PAUSE/Unlock Lid. The lid will unlock once START the washer movement has stopped. This may
take several minutes if the load was spinning CANCEL at high speed. Press START/PAUSE/Unlock
Lid again to resume the cycle. NOTE: If you hold the button for 3 seconds, the cycle will
cancel and the water will drain.
6
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best performance are shown in Bald. Not all settings and options are available on each cycle.
Casual and mixed loads, jeans, towels,
sturdy fabrics
Heavily soiled
fabrics
Large items such
as sheets, sleeping
bags, small
comforters, jackets,
small washable rugs
Sturdy fabrics, colorfast items, towels, sheets, jeans
Cottons, linens, and
mixed item loads
No-iron fabrics, cottons, perm press,
linens, synthetics
Machine-wash silks,
lingerie, washable
WOOLS
Lightly soiled fabrics
Swimsuits and items
requiring rinsing without detergent
Hand-wash items or dripping wet items
No clothes in washer
Heavily soiled fabrics
NOTE: If you are using fabric softener, be sure to select Fabric Softener-On option. _AII rinses are cold.
Deep Wash
Whites
Bulky/Bedding
Heavy Duty
Normal
Casual
Delicates
Express
Rinse &
Spin
Drain &
Spin
Clean Washer
Soa k
Hot
Warm
Cool Lights
Cool Darks
Cold
Hot
Warm
Cool Lights
Cool Darks
Cold
Hot
Warm
Cool Lights
Cool Darks
Cold
Hot
Warm
Cool Lights
Cool Darks
Cold
Hot
Warm
Cool Lights
Cool Darks
Cold
Hot
Warm
Cool Lights Cool Darks
Cold
Hot
Warm
Cool Lights Cool Darks
Cold
Hot
Warm
Cool Lights
Cool Darks
Cold
Cold Rinse Only
N/A
Hot
Hot
Warm
Cool Lights
Cool Darks
Cold
High
High
Low
High
High
Low
Low
High
High
High
High
No Spin
Provides additional water and alternating wash action for heavily soiled mixed loads. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.
Use this cycle for heavily soiled white fabrics.
Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles.
Use this cycle for normally soiled or sturdy fabrics.
Use this cycle for normally soiled cottons and mixed fabric loads.
Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and
blends.
Use this cycle to wash lightly soiled items indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before washing.
Use this cycle to quickly clean a small number of lightly soiled items.
Combines a rinse and spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.
This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after canceling a cycle or completing a cycle after a power failure.
Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See
"Washer Care." iMPORTANT: Do not place garments or other items in the
washer during the Clean Washer cycle. Use this cycle with an empty wash tub.
Use this cycle to soak small spots of set in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete.
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil. Do not dry anything that has ever had any type of oil on
it (including cooking oils). Doing so can result in death, explosion, or fire.
* Empty pockets. Loose change, buttons, or any small object
can pass under the washpiate and become trapped, causing unexpected sounds.
* Sort items by recommended cycle, water temperature,
and colorfastness.
" Separate heavily soiled items from lightly soiled.
* Separate delicate items from sturdy fabrics. * Do not dry items if stains remain after washing, because
heat can set stains into fabric.
* Treat stains promptiy. * Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
* Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
" When washing water-proof or water-resistant items, load
evenly. See "Cycle Guide" for tips and more information on using the Bulky/Bedding cycle.
* Use mesh garment bags to help avoid tangling when
washing delicate or small items.
* Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits_ and corduroy fabrics wJJJ pick up lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care label instructions to avoid damage to your items.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter,
Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Add laundry products
Add a measured amount of HE detergent or single-dose laundry packet into the basket.
If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add
to the bottom of the washer basket before adding clothes.
iMPORTANT: Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing
creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle
times and reduced rinsing performance, it may also result in component failures and noticeable mold or mildew. HE
detergents are made to produce the right amount of suds for the best performance.
NOTE: Follow the manufacturer's instructions to determine the amount of laundry products to use.
8
_5. Add fabric softener
Off On
For best performance, load items in loose heaps evenly around the washplate. Try
mixing different sized items to reduce tangling.
iMPORTANT: items need to move freely. Tightiy packed items can lead to poor
cieanJng performance, and may increase wrinkling and tangling.
Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with
liquid chlorine bleach.
To dispense fabric softener in the rinse cycle, this washer has been designed to
allow the use of the Downy Ball°t dispenser. Pour a measured amount of Downy ® liquid fabric
softener into the Downy Ball ® dispenser, pull the ring tightly to seal it, and place on top of load. Always follow manufacturer's
directions for correct amount of fabric softener based on your load size. Then select Fabric Softener-On option. The Downy Bali ®
dispenser wJJJautomatically release the fabric softener during the rinse cycle. For questions on using the Downy Ball® dispenser call
1-800-688_7638 or visit www.downy.com. iMPORTANT: Fabric Softener option must be selected to "On" to
ensure proper distribution at correct time in cycle. Do not overfill or dilute.
Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed filling,
press the START/PAUSE/Unlock Lid button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount.
Close the lid and press the START/PAUSE/Unlock Lid button again to start the washer.
Fabric Softener
f6. Select cycle
Normal
Heavy Duty Casual
Bulky IBedding Delicates
Whites Express
Deep Wash Rinse & Spin
Soak Drain & Spin
Clean
Washer
Turncycle knob to choose your wash cycle.
1"®Downyand Downy Ballareregisteredtrademarkof TheProctor& GambleCompany.
9
7. Select wash temperature
fS. Select cycle options, if desired
Cool
Lights
Cool
®
.or
Wash Ternp
Once you select a cycle, select the wash temperature by turning the Wash Temp knob to the desired setting.
Always read and follow fabric care label instructions to avoid damage to your items.
Wash Temp Suggested Fabrics Hot
Some cold water is added to save Whites and pastels energy. This win be cooler than Durable items
your hot water heater setting.
Wa rrlrl
Some cold water will be added, so Bright colors this win be cooler than what your Moderate to light soils
previous washer provided.
Heavy soils
One Two
Rinse Rinses Off On
Rinse Stain Boost
if you would like to add Two Rinses and/or use the STAINBOOST option, turn the knob for that feature.
The STAINBOOST option provides enhanced cleaning action for tough stains. It wJJJadd additional agitation and soak time to the cycle.
f9. Press START/Pause/Unlock Lid
to begin wash cycle
_ START
CANCEL
HOLD 3 SEC
PAUSE
UNLOCK LID
Cool Lights Warm water is added to assist in
soil removal and to help dissolve detergents.
Cool Darks Warm water is added to assist in
soil removal and to help dissolve detergents.
Cold
Warm water is added to assist in Dark colors that soil removal and to help dissolve bleed or fade
detergents. Light soils
Colors that bleed or fade
Light soils
Dark colors that bleed or fade
Light soils
Press the START/PAUSE/Unlock Lid button to start the wash cycle. When the cycle has finished, the COMPLETE indicator
will light. Promptly remove items after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps. Unlocking the lid to add items
If you need to open the lid to add 1 or 2 missed items: Press START/PAUSE/Unlock Lid; the lid will unlock once the
washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press
START/PAUSE/Unlock Lid again to restart the cycle. If Hd is left open for more than 10 minutes, the water win pump
out automatically.
10
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker. NOTE= This washer does not include inlet hoses. See the
"installation Instructions" for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer's instructions regarding the
amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate
at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing
residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer
Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.
Cleaning the inside of the Washer To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly cleaning procedure:
Clean Washer Cycle This washer has a special cycle that uses higher water volumes
in combination with liquid chlorine bleach to clean the inside
of the washer.
Begin procedure
1. Chlorine Bleach Procedure: a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the
bleach compartment.
NOTE= Use of more liquid chlorine bleach than is recommended above could cause washer damage
over time. c. Close the washer lid.
Do not add any detergent or other chemical to the
washer when following this procedure. e. Select the CLEAN WASHER cycle. Press the START/Pause/Unlock Lid button to begin the
cycle. The Clean Washer Cycle Operation is described
below.
f WASHER CARE (cont.)
NOTE= For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL (For models with no POWER/CANCEL button, press and hold START/
Pause!Unlock Lid for three seconds). After the Clean Washer cycle has stopped, run a RINSE/SPIN cycle to rinse
cleaner from washer.
Description of Clean Washer Cycle Operation=
1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.
2. During this cycle, there will be some agitation and spinning to increase the removal of soils.
After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external washer surfaces.
iMPORTANT= To avoid damaging the washer's finish, do not use abrasive products.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these
steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to water pressure surge.
f WINTER STORAGE CARE
iMPORTANT= To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer. To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to
mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
11
TRANSPORTING YOUR WASHER
1.
Shut off: both water faucets. Disconnect and drain water inlet hoses.
2.
If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3.
Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4.
Unplug power cord.
5.
Place inlet hoses and drain hose inside washer basket.
6.
Drape power cord over edge and into washer basket.
Z
Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep JJd taped until washer is placed in new location. Transport washer in upright position. Transport washer in upright position.
r
REINSTALLING/USING WASHER AGAIN
To
reinstall washer after non-use, vacation, winter storage,
or
moving:
1.
Refer to Installation Instructions to locate, level, and connect washer.
2.
Before using again, run washer through the following recommended procedure:
To
use washer again:
1.
Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.
Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run washer through BULKY/BEDDING cycle to clean
washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2 the manufacturer's
recommended amount for a medium=size load.
12
TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience 1 Possible Causes Solution
Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and proper installation or floor and locked, washer must be level to operate properly. See "Installation see "Using Your Instructions".
Washer" section.
Clicking or metallic noises Objects caught in washer drain Empty pockets before washing. Loose items such as coins could
Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming
Humming Load sensing may be occuring. You may hear the hum of the sensing spins after you have started
Whirring Basket deceleration may be You may hear the whirring sound of the basket decelerating.
Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 ram) piece of plywood under your washer will reduce sound. See "Level the Washer" in Installation Instructions.
Load could be unbalanced. Load items in loose heaps evenly around the washplate. Adding
wet items to washer or adding more water to basket could unbalance washer.
Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items.
Use Bulky/Bedding cycle for oversized, non-absorbent items such as small comforters or poly-filled jackets.
See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide.
system, fall between basket and tub or may block pump. It may be
necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles.
the washer. This is normal.
occurring. This is normal.
proper installation..
Not enough water in washer
Washer won't run or fill, washer stops working,
or wash light remains on (indicating that the
washer was unable to fill appropriately)
Washer not level. Water may splash off: basket if washer is not level. Check thatCheck the following for
Fill hoses not attached tightly. Fill hose washers. Drain hose connection.
Check household plumbing for leaks or clogged sink or drain.
Washer not loaded as recommended.
Load not completely covered
in water.
Check for proper water supply.
load is not unbalanced or tightly packed. Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub. Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.) Unbalanced loading can cause basket to be out of alignment
and cause water to splash off: tub. See "Using Your Washer" for loading instructions.
This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's New under the Lid."
iMPORTANT." Do not add more water to washer. Both hoses must be attached and have water flowing to
inlet valve. Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow.
13
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong.
Do not use an adapter. Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
First try the solutions suggested here for assistance and to possibly avoid a service call.
if you experience
Washer won't run or fill, washer stops working,
or wash light remains on (indicating that the
washer was unable to fill appropriately) (cont.)
Washer not draining/
spinning, loads are still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes)
Posslble Causes _ Solutlon
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Not using HE detergent or using too much HE detergent.
Small items may have been caught in pump or between basket and tub,
which can slow draining.
Used a cycle with a low spin speed.
The washer may be tightly packed or unbalanced.
Check plumbing for correct drain hose installation. Drain hose extends into
standpipe farther than 4.5" (114 ram).
g
Plug power cord into a grounded 3 prong outlet. Do not use an extension cord.
Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be stopped to reduce suds. Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/PAUSE/Unlock Lid. Do not add more than 1 or 2 additional items after cycle
has started. Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements. To remove suds, cancel cycle. Select Rinse & Spin. Press START/
PAUSE/Unlock Lid. Do not add more detergent. Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove Jess water than cycles with high spin speeds. Use the recommended cycle/spin speed
for your item. To remove extra water in the load, select Drain/Spin. Load may need to be rearranged to allow even
distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer" for loading recommendations.
Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.
14
TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call.
if you experience
Washer not draining/
spinning, loads are still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes)
(cont.) Dry spots on load
after cycle
Incorrect or wrong
wash or rinse temperatures
Load not rinsed
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Not cleaning or removing stains
Posslbie Causes Solution
Too much detergent causing suds to slow or stop draining and spinning.
High speed spins extract more moisture than traditional top-load
washers. Check for proper water supply.
Check for proper water supply.
Not using HE detergent or using too much HE detergent.
Washer not loaded as recommended.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended.
Added more water to washer.
Washer not loaded as recommended.
Washer not loaded as recommended.
Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin.
Do not add detergent.
The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots
during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged. Remove any kinks in hoses. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose. The suds from regular detergent can keep washer from
operating correctly. Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed. Load items in loose heaps evenly around the washplate. The
washer will not rinse well if tightly packed. Load with dry items only.
Use cycle designed for the fabrics being washed. Add only 1 or 2 items after washer has started.
Add a Two Rinses to the selected cycle.
See _'Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle.
Load items in loose heaps evenly around the washplate. Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of items being washed. Washer senses load size and adds correct amount of water. This
is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water
lifts the laundry off the washplate, resulting in less effective cleaning.
Washer is Jess efficient at cleaning when load is tightly packed. Load items in loose heaps evenly around the washpiate. Load with
dry items only. Add only 1 or 2 items after washer has started.
15
TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call.
If you experience
Not cleaning or removing stains (cont.)
Incorrect dispenser Clogged dispenser.
operation
Fabric damage Sharp items were in pockets during
Odors Clean Washer maintenance not done
Lid locked light is The lid is not closed.
flashing A cycle was stopped or paused using
Single-dose laundry Adding laundry packet incorrectly. packet not dissolving
Adding detergent on top of load.
Not using HE detergent or using too much HE detergent.
Not using correct cycle for fabric
type.
Not using dispenser.
Not washing like colors together.
Not selecting Fabric Softener-On.
wash cycle. Strings and straps could have tangled.
Items may have been damaged before washing.
Fabric damage can occur if washer
is tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
as recommended.
Using wrong or too much detergent.
the Start/Pause button.
Possible Causes _ Solution
16
g
Add detergent, oxi products and color-safe bleach to the bottom of the basket before adding the load items.
The suds from regular detergent can keep washer from operating correctly.
Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer's directions
based on load size and soil level. Use a higher soil level cycle option and warmer wash temperature
to improve cleaning. Use Heavy Duty cycle for tough cleaning. See the "Cycle Guide" to
match your load with the best cycle. Use dispenser to avoid chlorine bleach staining. Load dispenser before starting a cycle.
Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer. Always select "On", when selecting Fabric Softener option. Cycles
that use spray rinsing will add additional water for proper fabric softener dispensing when "On" is selected.
Use only liquid chlorine bleach in the bleach dispenser.
Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing.
Load items in loose heaps evenly around the washplate. Load with dry items only.
Use cycle designed for the fabrics being washed. Add only 1 or 2 items after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and unloading washer.
Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the
best cycle. Run the Clean Washer with bleach cycle monthly. See "Washer
Care" in Washer Maintenance. Unload washer as soon as cycle is complete. Use only HE detergent. Be sure to measure correctly. Always follow
the manufacturer's directions. See "Washer Care" section.
Close the lid. The washer will not start or fill with the lid open. The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.
Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispensers. Follow the
manufacturer's instructions to avoid damage to your items.
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