Kenmore 110.2234, 110.2244 Use & Care Guide

Use & Care Guide Manual de uso y cuidado Guide d’Utilisation et d’Entretien

English / Español / Français Table of Contents...2 / Índice...18 / Table des matières...36

Models/Modelos/Modèles: 110.2234*, 110.2244*

Designed to use only HE High Efficiency detergents.

Diseñada para utilizar solamente detergentes de alto rendimiento (HE).

Conçue pour l’utilisation de détergents haute efficacité seulement (HE).

Kenmore®

Top-Loading Washer Lavadora de carga superior Laveuse à chargement par le dessus

* = color number, número de color, le numéro de la couleur

P/N W10783940B

Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A.

www.kenmore.com

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3

www.sears.ca

TABLE OF CONTENTS

WASHER SAFETY ........................................................................2

WHAT’S NEW UNDER THE LID? .................................................3

CONTROL PANEL AND FEATURES ............................................ 4

CYCLE GUIDE .............................................................................5

USING YOUR WASHER .............................................................. 6

WASHER SAFETY

WASHER MAINTENANCE .......................................................... 9

TROUBLESHOOTING .................................................................11

PROTECTION AGREEMENTS ....................................................16

WARRANTY ..............................................................................16

ASSISTANCE OR SERVICE ..........................................Back Cover

WHAT’S NEW UNDER THE LID?

Your new washer will operate dierently than your past agitator-style washer.

Cleaning with Less Water

Washplate

Traditional agitator-style

washer

The washer automatically adjusts the water level to the load size.

No water-level selector is needed.

Washer with low-water

wash system

Automatic Load Size Sensing

Once you start the cycle, the washer will ll to the water level. When the washer is done lling, it will start to agitate after it determines the correct level for the load. The washer will then ll

to the appropriate water level based on the load size.

This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Eciency detergents. The package will be marked “HE” or “High Eciency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent

will likely result in longer cycle times and reduced rinsing

performance. It may also result in component malfunction and,

over time, buildup of mold or mildew. HE detergents should be

low-sudsing and quick-dispersing to produce the right amount

of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all

detergents labeled as High Eciency are identical in formulation and their ability to reduce suds. For example, natural, organic,

or homemade HE detergents may generate a high level of suds. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use.

For best performance, evenly load items in loose heaps around the agitator.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT:

■ You will not see a washer basket full of water as with your

past agitator-style washer. It is normal for some of the load to

be above the water line.

■ After the washer basket lls to the selected water level, the lid

must be closed before the wash cycle can start. If lling stops

with the lid open, close lid and press START/Pause button.

Use only High Eciency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this

washer delivers the detergent directly to the soils. This low water

wash also allows the clothing to move in a more eective way to

remove soils.

Normal Sounds You Can Expect

At dierent stages of the wash cycle, you may hear sounds and pauses dierent from those of your previous washer. For example,

you may hear a clicking and hum at the beginning of the cycle

as the lid lock goes through a self-test. There will be dierent

kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. Sometimes, you may hear nothing at all as the washer allows time for clothes to soak.

CONTROL PANEL AND FEATURES

SOIL LEVEL

Select the setting most suitable for your load. For heavily

soiled and sturdy fabrics, select Heavy Soil Level for more wash time. For lightly soiled and delicate fabrics, select Light Soil Level for less wash time. A lighter soil-level setting will

help reduce tangling and wrinkling.

WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the

garment-label instructions, use the warmest wash water safe

for your fabric.

• On some models and cycles, warm and hot water may be

cooler than your previous washer.

• Even in a cold- and cool-water wash, some warm water

may be added to the washer to maintain a minimum temperature.

RINSE

This option is used to add additional rinse cycles.

STAIN BOOST

This option provides enhanced cleaning action for tough

stains. It will add additional spin and soak time to the cycle.

WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.

START/PAUSE BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to

unlock the lid. Press and hold for 3 seconds to cancel a cycle.

CYCLE STATUS LIGHTS INDICATOR

2 5

Not all features and options are available on all models. Appearance may vary.

The Cycle Status Lights show the progress of a cycle. You may notice sounds or pauses dierent from traditional

washers at each stage of the process.

SENSING

When the START/Pause button is pressed, the washer will

ll to an initial water level and begin sensing to determine the load size. The washer will then continue lling to the

appropriate water level based on load size and proceed to Wash.

If the lid is opened or the START/Pause button is pressed,

the cycle will pause. Closing the lid and/or pressing the

START/Pause button will resume the cycle. If the cycle

remains paused with the lid open for 10 minutes, the washer will pump out the water.

WASH

During the rst stage of the sensing/wash cycle, water will partially ll the washer and begin to move the load. It is

normal to have the sensing light on during this stage. You will hear the agitator rotate followed by a several second pause. This process will repeat for several minutes, allowing the entire load to become saturated. The lower water level combined with HE detergent at this stage allows

for concentrated cleaning. It is normal for the load to be

above the water line during this stage. At the beginning of the second stage, the washer will add water to the correct level based on the load size. You will hear the agitator increase speed during this stage of the wash cycle. The

motor sounds may change at dierent stages in the wash

cycle.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor

turning on briey (short hum) to move the basket while lling.

SPIN

The washer spins the load at increasing speeds for proper water removal based on the selected cycle and spin speed.

COMPLETE

Once the cycle is complete, this light will come on. For best results, promptly remove the load.

LID LOCKED

The Lock feature allows for higher spin speeds. When lit,

the lid is locked and cannot be opened without pausing the

cycle. When the light is o, the lid can be opened.

To open the lid after it has been locked, press START/Pause. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/ Pause while the lid is closed to resume the cycle.

CYCLE GUIDE

For best fabric care, choose the cycle that best ts the load being washed. Recommended settings for best performance are shown in

Bold. Not all cycles and options are available on all models.

Items to wash: Cycle: Soil Level Wash

Temp*:

Casual and mixed

loads, jeans, towels, sturdy fabrics

Heavily soiled white fabrics

Large items such

as sheets, sleeping bags, small comforters, jackets, small, washable rugs

Sturdy fabrics, colorfast items, towels, jeans

Cottons, linens, and

mixed-garment

loads

No-iron fabrics, cottons, perm. press, linens, synthetics

Machine-wash silks, hand-washed fabrics

Small loads, cottons, polyester, and permanent press

Swimsuits and items requiring rinsing without detergent

Hand-washed garments or

dripping-wet items

No clothes in washer Clean Washer N/A Hot Use this cycle every 30 washes to keep the inside of

Deep Wash Medium Hot

Warm Cool Lights Cool Darks

Cold

Whites Heavy Hot

Warm Cool Lights Cool Darks

Cold

Bulky/Bedding Light Hot

Warm Cool Lights Cool Darks

Cold

Heavy Duty Heavy Hot

Warm Cool Lights Cool Darks

Cold

Normal Medium Hot

Warm Cool Lights Cool Darks

Cold

Casual Medium Hot

Warm Cool Lights Cool Darks

Cold

Delicates Extra Light Hot

Warm Cool Lights Cool Darks

Cold

Express Extra Light Hot

Warm Cool Lights Cool Darks

Cold

Rinse & Spin N/A Cold Combines a rinse and high-speed spin for loads requiring

Drain & Spin N/A N/A This cycle uses a spin to shorten drying times for heavy

Provides additional water and alternating wash action for

heavily soiled mixed loads. Water-level sensing process

may take longer for some items than for others because they will absorb more water than other fabric types.

This cycle adds liquid chlorine bleach to the load at the

proper time for improved whitening of soiled white fabrics.

Use this cycle to wash large items such as jackets and small

comforters. The washer will ll with enough water to wet

down the load before the wash portion of the cycle begins and uses a higher water level than other cycles.

Provides maximum wash time and action for tough stains

and soils. Use this cycle for heavily soiled or sturdy items.

Water-level sensing process may take longer for some

items than for others because they will absorb more water than other fabric types.

Use this cycle for normally soiled cottons and

mixed-fabric loads.

Use this cycle to wash loads of no-iron fabrics such as

sport shirts, blouses, casual business clothes, permanent press, and blends.

Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing.

Use this cycle to quickly wash small loads of 2-3 lightly

soiled garments.

an additional rinse cycle. Use this cycle to complete a load

after power interruption or for loads that require rinsing

only.

fabrics or special-care items washed by hand. Use

this cycle to drain washer after canceling a cycle or completing a cycle after a power failure.

your washer fresh and clean. This cycle uses a higher

water level. Use with liquid chlorine bleach to thoroughly

clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

Cycle Details:

*All rinses are cold.

USING YOUR WASHER

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing

unexpected sounds.

• Sort items by recommended cycle, water temperature, and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry garments if stains remain after washing because heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load

evenly.

• Use mesh garment bags to help avoid tangling when washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up

lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

Add a measured amount of HE detergent or single-dose laundry

packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric-softener

crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Eciency detergents. The package will be marked “HE” or “High Eciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using

regular detergent will likely result in longer cycle times and

reduced rinsing performance. It may also result in component

failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

3. Load laundry into washer

Load garments in loose heaps evenly

around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around

the sides of the basket. Try mixing dierent-sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items

need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach

to dispenser

5. Add fabric softener to dispenser

Pour a measured amount of liquid fabric

softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by lling the dispenser with warm water until liquid reaches the underside of the rim. See Max

Fill line arrows.

Adding Liquid Fabric Softener Manually to Wash Load

During the nal rinse, wait until the washer has completed lling and press the START/Pause button to pause the washer. Lift the lid and add the measured, recommended amount of liquid fabric softener. Do not use more than the recommended

amount. Close the lid and press the START/Pause button again to start the washer.

MAX FILL

Liquid

Chlorine Bleach

Do not overll, dilute, or use more than 1 cup (250mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid

chlorine bleach.

6. Select cycle

Turn cycle knob to choose your wash cycle. For more information, see “Cycle Guide.”

7. Select SOIL LEVEL

9. Select options

Once you select a cycle, select the soil level by turning the Soil

Level knob to the desired setting.

8. Select WASH TEMP

Once you select a cycle, select the wash temperature by turning the Wash Temp knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your linens.

Wash Temp Suggested Fabrics Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm

Some cold water will be added, so this will be cooler than what your previous washer provided.

Cool Lights

Warm water is added to assist in soil removal and to help dissolve detergents. Cool is slightly warmer than cold.

Cool Darks

Warm water is added to assist in soil removal and to help dissolve detergents. Cool is slightly warmer than cold.

Cold

Warm water may be added to assist in soil removal and to help dissolve detergents.

Whites and pastels Durable items Heavy Soils

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Select the desired cycle options, turn the knob to desired setting.

10. Press START/PAUSE to begin

wash cycle

Press the START/Pause button to start the wash cycle. When

the cycle has nished, the Done indicator will light. Promptly

remove garments after cycle has completed to avoid odor, reduce wrinkling, and prevent rusting of metal hooks, zippers, and snaps.

Adding Garment(s)

If you need to open the lid to add 1 or 2 missed garments:

Press START/Pause. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Add garments, close lid, and press START/Pause again to restart the cycle.

IMPORTANT: If lid is left open for more than 10 minutes, the

water will pump out automatically.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the

Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer’s instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm- and hot wash-water settings sometimes (not

exclusively cold-water washes) because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry

out the washer and prevent the buildup of

odor-causing residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This washer maintenance procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions

provided above and use this recommended monthly cleaning

procedure:

Recommended Cycle for Cleaning the Washer

Refer to the “Cycle Guide” for the optimal cycle for cleaning

the inside of the washer. Use this cycle with liquid chlorine

bleach as described below.

Begin procedure Chlorine Bleach Procedure

a. Open the washer lid and remove any clothing or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach to the

bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Select the cycle recommended for cleaning the inside of

the washer.

f. Press the START/Pause button to start the cycle. NOTE: For best results, do not interrupt cycle. If cycle must

be interrupted, press START/Pause once. After the cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

WASHER CARE

Cleaning the Dispensers

After a period of using your washer, you may nd some

residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for

cleaning. The dispensers and trim are not removable. If your

model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle.

Use an all-purpose surface cleaner if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use

only mild soaps or cleaners when cleaning external washer

surfaces. IMPORTANT: To avoid damaging the washer’s nish, do not

use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn o water supply to washer to avoid ooding due to

water-pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Some water may stay in hoses, and freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To Winterize Washer:

1. Shut o both water faucets; disconnect and drain

water-inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on Rinse & Spin cycle for about 30 seconds to mix

antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut o both water faucets. Disconnect and drain

water-inlet hoses.

2. If washer will be moved during freezing weather, follow

"Winter Storage Care" directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water-inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Casual cycle to clean washer and

remove any antifreeze. Use half the manufacturer’s

recommended amount of detergent for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Vibration or Off-Balance

Check the following for proper installation or see “Using Your Washer” section.

Noises

Clicking or metallic noises.

Gurgling or humming. Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming. Load sensing may be occurring. You may hear the hum of the sensing spins after you have started

Water Leaks

Check the following for

proper installation:

Washer Not Performing As Expected

Not enough water in washer.

Feet may not be in contact with the

oor and locked. Washer may not be level. Check oor for exing or sagging. If ooring is uneven, a 3/4"

Load could be unbalanced. Load dry items in loose heaps evenly around basket wall.

Objects caught in washer drain system.

Washer not level. Water may splash o basket if washer is not level. Check that

Fill hoses not attached tightly. Tighten ll-hose connection. Fill hose washers. Make sure all four ll-hose at washers are properly seated. Drain-hose connection. Pull drain hose from washer cabinet and properly secure it to

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended. Improper loading can cause basket to be out of alignment and

Load not completely covered in water. This is normal operation for an HE low-water washer. The load will

Front and rear feet must be in rm contact with oor, and

washer must be level to operate properly.

(19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in Installation Instructions.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items.

Use Bulky/Bedding cycle for oversized, non-absorbent items such as comforters or poly-lled jackets.

See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be

necessary to call for service to remove items. It is normal to hear metal items on clothing such as snaps,

buckles, or zippers touch against the basket.

sound with periodic gurgling or surging as nal amounts of water

are removed during the Drain & Spin cycles.

the washer. This is normal.

load is not unbalanced or tightly packed.

drainpipe or laundry tub. Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets).

cause water to splash o tub. See “Using Your Washer” for

loading instructions.

not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. Use Bulky/

Bedding or Deep Wash cycle for higher water ll. See “What’s New under the Lid” and “Cycle Guide” to match your load with

the best cycle.

IMPORTANT:

lifts the items o the washplate, resulting in less eective cleaning.

Run Clean Washer cycle to optimize the water level and wash performance due to soil buildup in washer basket.

Do not add more water to washer. Adding water

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer won’t run or ll,

washer stops working or wash light remains on (indicating that the

washer was unable to ll

appropriately).

Check for proper water supply. Both hoses must be attached and have water owing to inlet

valve. Both hot and cold water faucets must be turned on.

Check that inlet-valve screens have not become clogged. Check inlet hoses for any kinks, which can restrict water ow.

Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes).

Check proper electrical supply. Plug power cord into a grounded 3-prong outlet.

Do not use an extension cord.

Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Normal washer operation. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Washer may be tightly packed. Remove several items, rearrange load evenly in basket, and add

detergent. Close lid and press START/Pause.

Do not add more than 1 or 2 additional items after cycle has

started to avoid tightly packing or unbalancing. Do not add more water to the washer.

Small items may have been caught in pump or between basket and tub, which can slow draining.

Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles with

The washer may be tightly packed or unbalanced.

Empty pockets and use garment bags for small items.

high spin speeds. Use the recommended cycle/spin speed for your

garment. To remove extra water in the load, select Drain & Spin. Load may need to be rearranged to allow even distribution of the

load in the basket. Tightly packed or unbalanced loads may not allow the washer

to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain &

Spin cycle to remove excess water. See “Using Your Washer” for

loading recommendations.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible causes Solution

Washer not performing as expected (cont.)

Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes) (cont.)

Dry spots on load after cycle

Incorrect wash or rinse temperatures

Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.

Sand, pet hair, lint, etc. on load after washing

Load is tangling Washer not loaded as recommended. See “Using Your Washer” section.

Check plumbing for correct drain hose

installation. Drain hose extends into standpipe farther than 4.5" (114 mm).

Too much detergent causing suds to slow or stop draining and spinning.

High-speed spins extract more moisture than traditional top-load washers.

Washer may be tightly packed. Use Bulky/Bedding or Deep Wash cycle for higher water ll. See

Added extra garments to the load after the sensing/ll phase.

Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.

Energy saving controlled wash temperatures.

Not using HE detergent or using too much HE detergent.

Washer not loaded as recommended. The washer is less ecient at rinsing when load is tightly packed.

Heavy sand, pet hair, lint, and detergent or bleach residues may

require additional rinsing.

Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain

opening. Lower drain hose if the end is higher than 96" (2.4 m) above the oor. Remove any clogs from drain hose.

Always measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin. Do not add detergent.

The high spin speeds combined with air ow during the nal spin

can cause items near the top of the load to develop dry spots

during the nal spin. This is normal.

“Cycle Guide” to match your load with the best cycle.

Add only 1 or 2 additional garments after washer has started.

Both hoses must be attached to both washer and faucet and

have both hot and cold water owing to inlet valve. Check that inlet-valve screens are not clogged.

Remove any kinks in hoses. Your new washer uses cooler wash and rinse water temperatures

than traditional top-load washers. This includes cooler hot and

warm washes.

Both hoses must be attached and have water owing to the inlet valve.

Both hot and cold water faucets must be on.

Inlet-valve screens on washer may be clogged.

Remove any kinks in the inlet hose. The suds from too much detergent can keep washer from

operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.

Load garments in loose heaps evenly around the basket wall. Load with dry items only.

Use cycle designed for the fabrics being washed. See “Cycle Guide.”

Add only 1 or 2 additional garments after washer has started. Use Bulky/Bedding or Deep Wash cycle for higher water ll. See

“Cycle Guide” to match your load with the best cycle.

Add 2 Rinses to the selected cycle and/or use Heavy Duty or

Deep Wash cycle.

Select a cycle with a slower wash action and spin speed; however,

items will be wetter than those using a higher-speed spin. Use Bulky/Bedding or Deep Wash cycle for higher water ll. See the

“Cycle Guide” to match your load with the best cycle.

Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of garments being washed.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Not cleaning or removing stains

Incorrect dispenser

operation Fabric damage Sharp items were in pockets during

Added more water to washer. Washer senses load size and adds correct amount of water. This

is normal and necessary for clothes to move. It is normal for

the wash load to be below the water line. Added water lifts the

laundry o the washplate, resulting in less eective cleaning.

Washer not loaded as recommended. Washer is less ecient at cleaning when load is tightly packed.

Load garments in loose heaps evenly around the basket wall. Load with dry items only.

Add only 1 or 2 additional garments after washer has started.

Adding detergent on top of load. Add detergent, Oxi products, and color-safe bleach to the

bottom of the basket before adding the load items.

Not using HE detergent or using too much HE detergent.

Not using correct cycle for fabric type.

Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener

Not washing like colors together. Wash like colors together and remove promptly after the cycle is

Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only

wash cycle. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged

before washing. Fabric damage can occur if load is

tightly packed.

Liquid chlorine bleach may have been

added incorrectly.

Garment care instructions may not have been followed.

The suds from regular detergent can keep washer from operating correctly.

Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer’s directions

based on load size and soil level. Use a higher soil level cycle option and warmer wash

temperature to improve cleaning. Use Heavy Duty cycle for tough cleaning. See the “Cycle Guide”

to match your load with the best cycle.

staining.

Load dispensers before starting a cycle.

Do not add products directly onto load.

complete to avoid dye transfer.

fabric softener in the fabric softener dispenser. Empty pockets, zip zippers, and snap or hook fasteners before

washing to avoid snags and tears.

Mend rips and broken threads in seams before washing.

Load garments in loose heaps evenly around the basket wall. Load with dry items only.

Use cycle designed for the fabrics being washed. See “Cycle Guide.”

Use Bulky/Bedding or Deep Wash cycle for higher water ll. See “What’s New under the Lid” and “Cycle Guide” to match your

load with the best cycle.

Add only 1 or 2 additional garments after washer has started. Do not pour liquid chlorine bleach directly onto load. Wipe up

bleach spills. Undiluted bleach will damage fabrics. Do not use more than

recommended by manufacturer. Do not place load items on top of bleach dispenser when

loading and unloading washer. Always read and follow garment manufacturer’s care label in-

structions. See the “Cycle Guide” to match your load with the best cycle.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Odors Monthly maintenance not done as

recommended.

Using too much detergent. Be sure to measure correctly. Always follow the manufacturer’s

Lid locked light is ashing

Single-dose laundry

packet not dissolving

Washer pumps out water

before nishing cycle

The lid is not closed. Close the lid. The washer will not start with the lid open. A cycle was stopped or paused using

the START/Pause button.

Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding

Lid is left open for more than 10 minutes.

See “Washer Care” in "Washer Maintenance." Unload washer as soon as cycle is complete.

directions. See “Washer Care” section.

The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.

clothes. Do not add packet to dispenser. Follow the manufacturer’s instructions to avoid damage to your garments.

Make sure lid is closed before starting a cycle and/or during prewash (soak).

PROTECTION AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation.

But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:

Parts and labor needed to help keep products operating properly

under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional

failure excluded from coverage—real protection. Expert service by a force of more than 10,000 authorized Sears

service technicians, which means someone you can trust will be working on your product.

Unlimited service calls and nationwide service, as often as you want us, whenever you want us.

Replacement of your covered product if four or more product

failures occur within twelve months.

Product replacement if your covered product can’t be fixed.

Annual Preventive Maintenance Check at your request – no extra charge.

Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.”

Power surge protection against electrical damage due

to power uctuations.

Rental reimbursement if repair of your covered product takes longer than promised.

25% discount o the regular price of any non-covered repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today! Some limitations and exclusions apply.

For prices and additional information in the U.S.A., call 1-800-827-6655. *Coverage in Canada varies on some items. For full details, call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. call 1-844-553-6667 or in Canada call

1-800-469-4663.

KENMORE APPLIANCE WARRANTY

KENMORE LIMITED WARRANTY

FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated, and maintained according to all supplied instructions.

WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.

For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty.

This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for:

1. Expendable items that can wear out from normal use, including

but not limited to lters, belts, bags, or screw-in base light

bulbs.

2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation, and maintenance.

3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.

4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas, or plumbing codes.

5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.

6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose.

7. Damage to or failure of this appliance, including discoloration

or surface rust, caused by the use of detergents, cleaners, chemicals, or utensils other than those recommended in all instructions supplied with the product.

8. Damage to or failure of parts or systems resulting from

unauthorized modications made to this appliance.

9. Service to an appliance if the model and serial plate is missing,

altered, or cannot easily be determined to have the appropriate

certication logo.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied

warranties, including warranties of merchantability or tness

for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of

merchantability or tness, so these exclusions or limitations may

not apply to you. This warranty applies only while this appliance is used in the

United States or Canada*.

This warranty gives you specic legal rights, and you may also

have other rights which vary from state to state.

* In-home repair service is not available in all Canadian

geographical areas, nor will this warranty cover user or servicer travel and transportation expenses if this product is located

in a remote area (as dened by Sears Canada Inc.) where an

authorized servicer is not available.

Sears Brands Management Corporation

Homan Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3

10/2015

+ 39 hidden pages

Kenmore 110.2234*, 110.2244* Use & Care Guide

Kenmore 110.2234, 110.2244 Use & Care Guide