Kenmore 11020997990, 11020992990, 11020982990, 11020972990 Owner’s Manual

Owner's Manual and Installation Instructions

Three-Speed Triple Dispenser

AUTOMATIC WASHERS

IMPORTANT:

Read and follow all safety and operating instructions

before first use of this product.

Sears, Roebuck and Co,, Hoffman Estates, IL 60179 U,S.A.

www.sears.com

Sears Canada Inc., Toronto, Ontario, Canada MSB 2B8

www,sears.ca

3953633A PRINTED IN U.S.A. 6199

Your washer may look different from the washer shown.

BEFORE USING YOUR NEW WASHER 2

KENMORE AUTOMATIC WASHER WARRANTY 3

WASHER SAFETY ..... 4

INSTALLATION INSTRUCTIONS ..... 6

OPERATING YOUR WASHER ..... 21

LAUNDRY TIPS ...... 34

CARING FOR YOUR WASHER ...... 36

TROUBLESHOOTING ........ 37

SEARS MAINTENANCE AGREEMENT 41

Please read this manual. It will help you install and operate your new

Kenmore washer in the safest and most economical way. For more information about the care and operation of Kenmore appliances

call your nearest Sears store, You will need the complete model and serial

numbers when requesting information. Your washer's model and serial numbers

are located on the Model and Serial Number Plate.

Modeland Serial Number Plate

Use the space below to record the model number and serial number of your new

Kenmore washer.

Model No.

Serial No.

Date of Purchase

Keep this book and your Sears Sales check (receipt) in a safe place for future reference,

Limited Lifetime Warranty on White Porcelain Basket

For the lifetime of the washer from the date of purchase, Sears will replace the

white porcelain wash basket if it chips or rusts due to defective material or

workmanship. After the first year, you will be charged for labor.

Limited 10-Year Warranty on Plastic Tub*

For the second through tenth year from the date of purchase, Sears will replace the plastic tub if it is defective in material or workmanship. After the first year, you will be charged for labor.

Limited 5-Year Warranty on Gearcase Parts*

For the second through fifth year from the date of purchase, Sears will replace any gearcase parts that are defective in material or workmanship. After the first year, you will be charged for labor.

Full 1-Year Warranty on "Spreckle" Porcelain Basket

For one year from the date of purchase, when this washer is installed and operated according to the

instructions that come with it, Sears will replace the "spreckle" (speckled surface) porcelain wash basket if it

chips or rusts due to defective material or workmanship.

Full 1-Year Warranty on Mechanical and Electrical parts

For one year from the date of pur_

chase, when this washer is installed and operated according to the instruc*

tions that come with it, Sears will repair or replace any of its mechanical or electrical parts if they are defective in material or workmanship.

Warranty Restriction

If thiswasher is operated for any pur_ pose other than private family use, all warranty coverage is restricted to 90 days from the date of purchase.

Warranty Service

Warranty service is available by contacting your nearest Sears Service

Center in the United States or Canada. This warranty applies only while this

washer is used in the United States or Canada.

This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province.

Sears, Roebuck and Co., Dept 817WA,

Hoffman Estates, IL 60179 Sears Canada Inc.,

Toronto, Ontario, Canada M5B 2B8

* In Canada a different warranty may apply. In the U.S. or Canada, for Sears warranty

information or to contact a Sears Service Center in the U.S., call 1-890-4-MY-HOME ''

(1-800-469-4663) or in Canada, calI 1-877-533-6937,

Your safety and the safety of others is very important.

We have provided many importantsafety messages in this manual and on your appliance.Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others. All safety messages will be preceded by the safety alert symbol and

the word "DANGER" or "WARNING." These words mean:

You will be killed or seriously

injured if you don't follow instructions.

You can be killed or seriously

injured if you don't follow instructions.

All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons

when using your washer, follow basic precautions, including the following:

• Read all instructions before using the washer.

• Do not wash articles that have been previously cleaned in, washed in,

soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot water system that has nat been used for 2

weeks or more. HYDROGEN GAS IS EXPLOSIVE. Ifthe hot water system

has not been used for such a period, before using a washing machine, turn

on all hat water faucets and let the water flow from each far several

minutes. This will release any accumu- lated hydrogen gas.As the gas is flammable, do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the

washer is used near children.

• Before the washer is removed from service or discarded, remove the lid,

• Do nat reach into the washer if the tub or agitator is moving.

• Do nat install or store this washer where it will beexposed to the

weather.

• Do nat tamper with controls,

• Do nat repair or replace any part of the washer or attempt any servicing unless specifically recommended in the Owner's Manual or in published user-repair instructions that you

understand and have the skills to carry out,

• See Installation Instructions for grounding requirements.

INSTALLATION OVERVIEW

For a complete list of tools and parts needed, see pages 7-9.

A. SELECT LOCATION

FOR YOUR WASHER (pgs. 11-13)

Recessed Area/ Closet Installation Instructions (p. 11)

Laundry Tub Drain System (p, 12)

Standpipe Drain System (p, 13)

3gin

(ggcm)

Floor Drain System (p. 13)

B, REMOVE SHIPPING STRAP (p. 14)

Tools Needed:

Scissors Flashlight (optional

C, CONNECT DRAIN HOSE (pgs, 15-16)

depending on installation)

_WIST

o _ _

Tools Needed: PaNs Needed:

Pliers that open

to 1 9/IGin (3.95 cm)

Flashlight (optional

depending on installation)

1 yellow, single-wire

hose clamp (top of

drain hose)

1 silver, double-

wire hose clamp

(bottom of drain

hose)

D. CONNECT INLET HOSES TO WASHER (pg. 16-17)

Tools Needed: Parts Needed:

Pliers that open to 1_, in (3.95 cm)

Flashlight (optionai depending on installation)

4 fiat water inlet hose washers

E. CONNECT INLET HOSES TO WATER FAUCETS (pg. 17)

Tools Needed: Parts Needed:

Pliers that open to 1_'0in (3.95 cm)

2 water inlet hoses

Bucket (optional

depending on installation)

Flashlight (optional depending on installation)

F, SECURE DRAIN HOSE (p. 18)

Tools Needed: Parts Needed:

Flashlight (optional

depending on installation)

Shipping strap with fastener

G. LEVEL WASHER(p. 19)

Tools Needed: Parts Needed:

9/16in (1.43 cm)

open-end wrench

2 front leveling legs with nuts

(supplied with washer)

Flashlight (optional

depending on installation)

Wood block

Selecting the proper location for your washer will improve its performance

and minimize concerns like washer walk or noise.

ELECTRICAL REQUIREMENTS

120-Volt, 60-Hz., AC-only, 15- or 20-ampere fused electrical supply is required. (Time-delay fuse or circuit

breaker is recommended.) Connect to individual branch circuit.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions

can result in death, fire, or electrical shock.

This washer is equipped with a power supply cord having a 3-prong grounding plug. To minimize possible shock hazard,

you must plug the power supply cord into

a mating 3-prong grounding4ype wall receptacle, grounded in accordance with

National Electrical Code, ANSI/NFPA 70- latest edition and all local codes and ordinances.

3 prong

grounding*type

wall receptacle

3 prong

grounding plug

• For a grounded, cord-

connected washer:

GROUNDING INSTRUCTIONS

This washer must be grounded. In the event of malfunction or breakdown,

grounding will reduce the risk of electri- cal shock by providing a path of least resistance for electric current. This

washer is equipped with a cord having

an equipment-grounding conductor and a grounding plug. The plug must be

plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection

of the equipment grounding conductor can result in a risk of electric shock.

Check with a qualified electrician or serviceman if you are in doubt as to

whether the appliance is properly grounded.

Do net modify the plug provided with the appliance - if it will not fit the out-

let, have a proper outlet installed by a qualified electrician.

• For a permanently connected

washer:

GROUNDING INSTRUCTIONS

This washer must be connected to a grounded metal, permanent wiring

system, or an equipment grounding conductor must be run with the circuit

conductors and connected to the equip- ment-grounding terminal or lead on the

appliance.

Grounding \ III //

Power supply

cord

A. SELECT LOCATION

FOR YOUR WASHER -

RECESSED AREA] CLOSET INSTALLATION INSTRUCTIONS

This washer may be installed ina recessed areaor closet.

3in

oo -

19 in

*0in ___ 27in __ *0in __ . ___,:_,_l,n 251_m 4in" _--

(0 cm) (68.6 cm) (0 cm) 8 c

FrontView SideView

(DoorNotShown) (DoorShown)

* Additional clearance for wall, door and lloor moldings may be required.

Toreduce the tr_nsler of washer sounds, a clearance ol I tn (2.5 cm} on the sides ol lhe w_sher is suggested.

• The installation spacing is in inches (centimeters) and is the minimum

allowable.

• Allow additional space if other

appliances are to be installed in the area.

(2.5cm) " " (102cm)

• If closet door is installed, the minimum air openings in top and bottom are required, Louvered doors

with equivalent air openings in top and

bottom are acceptable.

48 in _

(310 cm _) -

minimum

ventilation

area

24 in2

(155 cm _) _

minimum

ventilation

area

FrontView

(DoorWHhVent)

cm)

LAUNDRY TUB DRAIN SYSTEM

Check location where washer will be installed. This washer can be installed

using one of three systems:

• Laundry tub drain system (below)

• Standpipe drain system (p. 13)

• Floor drain system (p. 13)

Grounded receptacle: Must be within 4 ft (1.2 m) of where the power cord is attached to

the back of the washer.

Hot and cold water faucets:

Must provide water pressure between 20-100 psi and be

within 4 ft (1.2 m) of the hot and cold water fill valves attached to

the back of the washer. Laundry tub drain system:

Do not store or operate washer at or below 32°F (0°C) (some water may remain in washer), See page 36 for

winterizing information. Proper installation is your responsibility.

Make sure you have everything neces- sary for correct installation including the

following points:

Needs a minimum 20 gaI

.... (76 L) laundry tub.

Support: Floor must be sturdy enough to support a total weight of 315 Ibs (143 kg) (including washer, water, and load weight).

Level floor: Maximum allowable slope under entire

washer- 1 in (2.5 cm).

Top of tub must be at least 39 in (99 cm)

above floor and no higher than 96 in

(2.4 m) from bottom of washer.

ALTERNATE LOCATIONS -

STANDPIPE AND FLOOR DRAIN SYSTEMS

39 in

(99 cm)

Standpipe drain system: Needs a 2 in (5 cm)

minimum diameter standpipe with minimum

carry-away capacity of 17 gal (64 L) per

minute. Top of standpipe must be at least 39 in (99 cm) above floor and no higher than 96 in (2.4 m) from bottom of washer.

Siphon break: Must be purchased separately. See chart below.

Floor drain system: Requires a siphon break, see chart below. A minimum carry-away capacity of 17 gal (64 L) per minute is required.

If you have: You will need to buy: Laundry tub or standpipe Sump pump system

taller than 96 in (2.4 m) (if not already available)

1 in (2.5 m) diameter standpipe 2 in (5 cm) diameter to 1 in (2.5 cm)

diameter standpipe adapter, Part No. 3363920

Overhead sewer Standard 20 gal (76 L) 39 in (99 cm) tall

drain tub or utility sink and sump pump (available from local plumbing suppliers)

Floor drain Siphon break, Part No. 285320;

additional drain hose, Part No. 3357090; and Connector Kit, Part No. 285442

Parts listed are available from your local Sears store or Sears Service Center. In the United States, call 1-800-366-PART (1-800-366-7278). in Canada, call 1-877-533-6937.

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