Kenmore 11016102501, 11016102500 Owner’s Manual

Gal

Washer

Lavadora

Laveuse

Table of Contents / indice / Table des mati6res ........ 2

Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com

8567024 Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca

Table of Contents / indice / Table des mati res

PRODUCT RECORD ........................................ 2

WASHER SAFETY ............................................ 3

WASHER USE .................................................. 4

Star_ing Your Washer .................................... 4

WASHER CARE ................................................ 5

Cleaning Your Washer .................................. 5

Water Inlet Hoses .......................................... 5

Moving and Storage ...................................... 5

STAIN REMOVAL GUIDE ................................ 6

TROUBLESHOOTING ...................................... 7

Washer and Components ............................. 7

Washer Operation ......................................... 7

Clothing Care ................................................ 8

PROTECTION AGREEMENTS ........................ 9

In the U.S.A ................................................... 9

In Canada ...................................................... 9

WARRANTY .................................................... 10

SERVICE NUMBERS ................. BACK COVER

REGISTRO DEL PRODUCTO ....................... 10

SEGURIDAD DE LA LAVADORA .................. 11

USO DE LA LAVADORA ................................ 12

Puesta en marcha de su lavadora .............. 12

CUlDADO DE LA LAVADORA ...................... 13

Como limpiar su lavadora ........................... 13

Mangueras de entrada de agua .................. 13

Mudanza y almacenaje ............................... 13

GUiA PARA LA REMOCIC)N

DE MANCHAS ................................................ 14

SOLUCI(_N DE PROBLEMAS ....................... 15

Lavadora y componentes ........................... 15

Funcionamiento de la lavadora ................... 15

Cuidado de la ropa ..................................... 16

CONTRATOS DE PROTECCI(_N .................. 18

En los EE.UU ............................................... 18

En Canada ................................................... 18

GARANTiA ...................................................... 19

NOMEROS

DE SERVIClO .................... CONTRAPORTADA

Product Record

For service or warranty assistance, you will need the following Model number 110. information. Have this information available when you contact

Sears concerning your appliance.

To contact Sears, please refer to the Warranty and the back page

of this manual. In the space following, record your complete model number,

serial number, and purchase date. You can find this information on the model and serial number label, located under the washer lid.

Serial number

Purchase date

Inlet Hose replacement date

Inlet Hose replacement date Inlet Hose replacement date

ENREGISTREMENT DU PRODUIT .............. 19

SleCURITle DE LA LAVEUSE ......................... 20

UTILISATION DE LA LAVEUSE .................... 21

Mise en marche de la laveuse .................. 21

ENTRETIEN DE LA LAVEUSE ...................... 22

Nettoyage de la laveuse .............................. 22

Tuyaux d'arriv_e d'eau ................................ 22

Preparation avant un entreposage ou

un d_m_nagement ...................................... 22

GUIDE D'IeLIMINATION DES TACHES ........ 23

DCPANNAGE .................................................. 24

La laveuse et ses composants ................... 24

Fonctionnement de la laveuse .................... 24

Soin des v_tements .................................... 25

CONTRATS DE PROTECTION ..................... 26

Aux l_tats-Unis ............................................ 26

Au Canada ................................................... 27

GARANTIE ...................................................... 27

NUMleROS

DE SERVICE ............. COUVERTURE ARRI#RE

Replace inlet hoses after 5 years of use to reduce the risk of hose failure.

Save these instructions and your sales receipt for future

reference.

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

You can be killed or seriously injured if you don't immediately

follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

m Read all instructions before using the washer. _, m Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive _,

substances as they give off vapors that could ignite or explode. _,

m Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

mUnder certain conditions, hydrogen gas may be _'

produced in a hot water system that has not been used _' for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water _, flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

Before the washer is removed from service or discarded,

remove the door or lid.

Do not reach into the washer if the drum, tub or agitator is

moving.

Do not install or store the washer where it will be exposed to

the weather.

Do not tamper with controls. Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and

have the skills to carry out.

See "Electrical Requirements" for grounding instructions.

WASHER USE

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammabme fluids°

No washer can compmeteBy remove oil De not dry anything that has ever had any type of oH on

it (incmuding cooking oHs)o Doing so can resumt in death, explosion, or fire.

Measure detergent and pour it into the washer. If desired, add powdered or liquid color safe bleach.

Drop a sorted load of clothes loosely into your washer.

• Load evenly to maintain washer balance. Mix large and small items. Items should move easily through the wash

water. Load only to the top of the basket as shown. Overloading

can cause poor cleaning.

Electrica_ Shock Hazard

Pmuginto a grounded 3 prong eutieto De not remove ground prong. Do not use an adapter,

Do not use an extension cord° Failure to fellow these }nstructiens can reeumt }n death,

fire, or electrfcam shock.

NOTE: Do not spill or drip any fabric softener onto the clothes. Undiluted fabric softener can stain fabrics. Always

dilute fabric softener with warm water. Too much fabric softener can make some items (diapers and towels)

nonabsorbent. If this happens, do not use it every load, or use less of it in each load.

5. Close the washer lid.

6. Set the TEMPERATURE selector to the correct setting for the type of fabric and soils being washed. Use the warmest wash

water safe for fabric. Follow garment label instructions.

Water Temp Use for

Warm Heavy soils

Bright colors Whites and pastels

Moderate to light soils

(Optional Step) Add liquid chlorine bleach.

• Let the washer fill and begin agitating the load. Add bleach 5 minutes into the wash cycle for best

cleaning and so that bleach can be removed in the rinse cycle. Pour bleach around the agitator, not directly onto the load to avoid damaging clothing or other items in the

load.

NOTE: Follow the garment and the chlorine bleach manufacturers' directions for proper use. Undiluted bleach will damage any fabric it touches. The damage appears as

rips, holes, tears, or color loss and may not show up until several washings later. To avoid spilling, use a cup with a pouring spout. Do not let bleach splash, drip, or run down into the washer basket. Always measure liquid chlorine bleach. Do not guess. Do not use more than the manufacturer's recommended amount for a full load. Use less with a smaller load size.

(Optional Step) Add liquid fabric softener.

• In the final rinse only, add fabric softener that has been diluted with 1/2to 1 cup (125 to 250 mL) warm water.

Cold Colors that bleed or fade

Light soils

NOTE: In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well. Soils can be difficult to

remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments).

7. Push in the Cycle Control knob and turn it clockwise to the wash cycle you want. Pull out the Cycle Control knob to start

the washer.

To stop or restart your washer:

• TOstop the washer at any time, push in the Cycle

Control knob.

• TOrestart the washer, close the lid (if open) and pull out

the Cycle Control knob.

WASHER CARE

Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.

Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into

your washer and run it through a complete cycle using hot water.

Repeat this process if necessary. Remove any hard water deposits using only cleaners labeled as

washer safe.

Replace inlet hoses after 5 years of use to reduce the risk of hose

failure. Periodically inspect and replace inlet hoses if bulges,

kinks, cuts, wear or leaks are found. When replacing your inlet hoses, mark the date of replacement

on the hose with a permanent marker or in the product record section of this book.

Because some water may stay in the hoses, freezing can damage

your washer. If storing or moving your washer during freezing

weather, winterize it.

Winterizing your washer

To use washer again

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Electrica_ Shock Hazard

Pmuginto a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can resumt in death,

fire, or electdcam shock.

2. Plug in washer or reconnect power.

3. Run the washer through a complete cycle with 1 cup (250 mL)

of detergent to clean out antifreeze.

1. Shut off both water faucets. Disconnect and drain water inlet hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.

2. Run washer on a drain and spin setting for about 30 seconds to mix the antifreeze and remaining water.

3. Unplug washer or disconnect power.

Storage, non-use or vacation care

Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time,

you should:

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer. This helps avoid accidental flooding (due to a water pressure surge) while you are away.

STAIN REMOVAL GUIDE

Antiperspirants, Deodorants _ Mud

I_ Apply a prewash soil and stain remover. Let _ Brush off the dry mud. Rinse under cold water.

_[_ Sponge immediately or apply a prewash soil _

._ Use an enzyme presoak or rub enzyme

stand for 5 to 10 minutes. Wash in hottest _ Pretreat with a paste of detergent and water. water safe for fabric. Launder using detergent and bleach safe for

Blood

Rinse immediately or soak in cold water with

detergent for 30 minutes. Rinse. Rub detergent

into any remaining stains. Rinse thoroughly.

Wash.

Cream, Milk, Ice Cream

and stain remover. Rinse. Wash. Repeat if

necessary. If stain remains, apply a few drops

of liquid detergent. Rinse. If stain remains, soak. Wash.

Grape, Wine

remains, cover area with a paste made of

Soak immediately in cool water. Wash. If stain color-safe bleach and afew drops of hot water.

Wait 15 to 20 minutes. Wash.

Grass

detergent on the stain. Launder with detergent and bleach appropriate for the fabric.

the fabric.

Ring around the Collar

Pretreat with heavy liquid laundry detergent or soak garment in warm water with a granular

laundry detergent.

Chocolate/Coffee

Rinse immediately in cold water. Soak or prewash in warm water using a detergent

containing enzymes. Wash. Difficult stains may require using a bleach safe for the fabric.

Cosmetics Dampen stain and rub with bar soap. Rinse.

Pretreat with laundry detergent (liquid or a paste of granular detergent and water). Wash.

Dirty Motor Oil

Pretreat with a liquid laundry detergent or a paste of granular detergent and water. Wash.

Ketchup, Tomato Products

and stain remover. Rinse. Wash. If stain

Sponge immediately or apply a prewash soil

remains, apply a liquid detergent to stain or

soak in warm water with detergent. Rewash.

• Do not tumble dry soiled or stained items. Heat may permanently set stains.

TROUBLESHOOTING

Firsttry the solutions suggested here and possibly avoid the cost of a service call...

Dispenser operation

Noisy, vibrating, off-balance

• Did you completely remove the yellow shipping strap with cotter pins from the rear of the washer? See "Installation

Instructions." Is the floor flexing, sagging or not level? Flooring that

flexes or is uneven can contribute to noise and vibration of the washer. A 3/4"(1,9 cm) piece of plywood under the washer

will reduce the sounds. See "Installation Instructions."

• Is the washer level? The washer must be level, See "Installation Instructions,"

Are the front feet installed? The front feet should be properly installed and the nuts tightened. Reset the rear

leveling legs. All four feet must be firmly in contact with the floor. See "Installation Instructions."

• Is the load balanced? Evenly distribute the load in the washer basket and make sure the height of the load does not

exceed the top row of basket holes.

• Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash? These are normal washer noises,

Is the washer gurgling or humming? When the washer drains, the pump will make a continuous humming with

periodic gurgling or surging sounds as the final amounts of water are removed. This is normal,

• The washer basket moves while washing. This is normal.

Leaking

• Are the fill hoses tight?

• Are the fill hose gaskets properly seated? Check both ends of each hose. See "Connect the Inlet Hoses" in the

Installation Instructions.

• Is the drain hose properly installed? The drain hose should be secured to the drainpipe or laundry tub. See "Secure the

Drain Hose" in the Installation Instructions.

• Is the sink or drain clogged? Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or

drainpipe is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs,

faucets, drainpipe, water pipes) for leaks,

• Is water splashing off the tub ring? Center the tub before starting the washer.

• Is water splashing off the load? Evenly distribute the load in the washer basket and make sure the height of the load does

not exceed the top row of basket holes. The fill or spray rinses can splash off the load.

• Is the washer properly installed? The washer must be level. The front feet should be properly installed and the nuts

tightened. Reset the rear leveling legs, See "Level the Washer" in the Installation Instructions.

• Did you follow the manufacturer's directions when adding

detergent and fabric softener to the dispensers (on some

models)? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in

the fabric softener dispenser.

• Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? Add

powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color- safe bleach,

• Is the fabric softener dispenser clogged? Clean the fabric softener dispenser. See "Washer Care" for details,

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong, Do not use an adapter,

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Washer won't run, fill, rinse or agitate; washer stops

• Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet.

• Are you using an extension cord? Do not use an extension cord.

• Is the indicator on the Cycle control knob properly lined up with a cycle? Turn the Cycle control knob to the right

slightly and pull to start,

• Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks.

• Are both the hot and cold water faucets turned on? Turn on the water.

• Is the water inlet hose kinked? Straighten the hoses.

• Does the water level seem too low, or does the washer

appear to not fill completely? The top of the agitator is much higher than the highest water level. This is normal and

necessary for clothes to move freely.

• Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. Ifthe

problem continues, call an electrician.

• Is the washer in a normal pause in the cycle? The washer pauses for about 2 minutes during certain cycles. Allow the

cycle to continue. Some cycles feature periods of agitation and soak.

Is the washer overloaded? Wash smaller loads. Is the lid open? The lid must be closed during operation.

Washer will not agitate or spin with the lid open.

Load too wet

• Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed (if available).

• Did you wash an extra large load? A large unbalanced load could result in a reduced spin speed and wet clothes at the

end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket

holes.

Residue or lint on load

Washer continues to fill or drain, cycle seems stuck

• Is the top of drain hose lower than the control knobs on washer? The top of the drain hose must be at least 39"

(99 cm) above the floor. See "Drain System" in the Installation Instructions.

Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet

fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose" in the

Installation Instructions.

Washer won't drain or spin, water remains in washer

• Is the drain hose clogged, or the end of the drain hose

more than 96" (244 cm) above the floor? See "Drain

System" in the Installation Instructions.

• Is the lid open? The lid must be closed during operation.

Washer will not agitate or spin with the lid open.

• Is there excessive sudsing? Always measure detergent.

Follow manufacturer's directions. If you have very soft water, you might need to use less detergent.

Wash/Rinse temperature

• Are the hot and cold water inlet hoses reversed? See

"Connect the Inlet Hoses" in the Installation Instructions.

• Are you washing many loads? As your frequency of loads

washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.

• Did you select a Warm/Warm temperature setting? On

models without AUTO TEMPERATURE CONTROL (ATC)that do have aWarm/Warm temperature selection, the warm wash

will be followed by an energy saving cold rinse followed by warm spray rinses. This saves energy while providing the

same rinse performance.

• Do you have an ENERGY STAR washer? The wash water

temperatures may feel cooler to you than those of your previous washer. This is normal.

• Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.

• Did you overload the washer? The wash load must be balanced and not overloaded. Clothes should move freely.

Lint or powdered detergent can be trapped in the load if overloaded. Wash smaller loads.

Did you select the correct water level? The water level should be correct for the load size. The load should be under

water.

• Did you use enough detergent? Follow manufacturer's directions. Use enough detergent to hold the lint in the water.

• Did you line dry your clothing? If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer

removes lint from the load.

• Was paper or tissue left in the pockets?

• Is your water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C) may not completely dissolve the

detergent.

• Did you use the proper cycle time and agitation speed for the load? Reducing wash time (duration) and agitation speed

are ways to reduce lint.

Load is wrinkled, twisted or tangled

• Did you unload the washer promptly? Unload the washer as soon as it stops.

• Did you use the right cycle for the load being washed? Use cycles with shorter wash times and low wash and spin

speeds (if available) to reduce wrinkling, tangling and twisting.

• Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely

during washing to reduce wrinkling, tangling and twisting.

• Was the wash water warm enough to relax wrinkles? If safe for the load, use warm or hot wash water. Use cold rinse water.

Are the hot and cold water hoses reversed? Check to be sure the hot and cold water hoses are connected to the right

faucets. A hot rinse followed by spin will cause wrinkling. See "Connect the Inlet Hoses" in the Installation Instructions.

• Did you wrap items around the agitator? Drop items loosely into the washer. Do not wrap items around the

agitator.

Stains,gray whites, dingy colors

Garments damaged

• Did you properly sort the load? Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes

from whites and lights.

• Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your hot water system

is adequate to provide a hot water wash.

• Did you use enough detergent, or do you have hard

water? Use more detergent for washing heavy soils in cold or

hard water. Are the hot and cold water hoses reversed? Check to be

sure the hot and cold water hoses are connected to the right faucets. See "Connect the Inlet Hoses" in the Installation Instructions,

Did you follow the manufacturer's directions when adding detergent and fabric softener? Measure detergent and

fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse

portion of a cycle only, Do not drip fabric softener onto clothes.

• Is there above average iron (rust) in water? You may need to install an iron filter.

PROTECTION AGREEMENTS

Master Protection Agreements

Congratulations on making a smart purchase. Your new Galaxy TM appliance is designed and manufactured for years of dependable

operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a

Master Protection Agreement can save you money and aggravation.

Purchase a Master Protection Agreement now and protect yourself from unexpected hassle and expense.

• Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before

washing to prevent snagging and tearing of load,

• Were strings and sashes tied to prevent tangling? Straps and strings can easily become entangled in the load, causing

strain on seams and tearing.

• Were items damaged before washing? Mend rips and broken threads in seams before washing.

• Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely

during washing.

• Did you add chlorine bleach properly? Do not pour chlorine bleach directly onto load, Wipe up bleach spills. Undiluted

bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer

(on some models), Do not use more than than the manufacturer's recommended amount for a full load,

• Did you follow the manufacturer's care label instructions?

Sears has over 12,000 professional repair specialists, who have access to over 4.5 million quality parts and accessories. That's

the kind of professionalism you can count on to help prolong the life of your new purchase for years to come. Purchase your

Master Protection Agreement today! Some limitations and exclusions apply. For prices and

information call 1-800-827-6655.

Sears Installation Service For Sears professional installation of home appliances, garage

door openers, water heaters, and other major home items, in the U.S.A. call 1-800-4-MY-HOME ®

The Master Protection Agreement also helps extend the life of your new appliance. Here's what's included in the Agreement:

v' Expert service by our 12,000 professional repair specialists v' Unlimited service and no charge for parts and labor on all

covered repairs

v' "No-lemon" guarantee - replacement of your covered

product if four or more product failures occur within twelve months

v' Product replacement if your covered product can't be fixed v' Annual Preventive Maintenance Check at your request - no

extra charge

v' Fast help by phone - phone support from a Sears technician

on products requiring in-home repair, plus convenient repair scheduling

v' Power surge protection against electrical damage due to

power fluctuations

v' Rental reimbursement if repair of your covered product takes

longer than promised

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or

night, or schedule a service appointment online.

Maintenance Agreements

Your purchase has added value because you can depend on Sears HomeCentraP for service. With over 2,400 Service

Technicians and access to over 900,000 parts and accessories, we have the tools, parts, knowledge and skills to back our

pledge: We Service What We Sell. Your Galaxy TM appliance is designed, manufactured and tested to

provide years of dependable operation, Yet any major appliance may require service from time to time. The Sears Maintenance

Agreement offers you an outstanding service program, affordably priced.

The Sears Maintenance Agreement

• Guarantees tomorrow's service at today's price.

• Eliminates repair bills resulting from normal wear and tear.

• Covers non-technical and instructional service calls.

• Provides an annual Preventive Maintenance Check, at your request, to ensure that your appliance is in proper running

condition.

Some limitations apply. For information concerning Sears

Home Central ®Maintenance Agreements, call 1-800-361-6665.

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