Kenmore 11014212200, 11013212200, 11013202200 Owner’s Manual

Owner's Manual and Installation Instructions

One-Speed

AUTOMATIC WASHERS with Water Temperature Control

IMPORTANT:

Read and follow all safety and operating instructions before first use of this product.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8

8530512 PRINTED IN U.S.A. 11/01

www.sears.com

www.sears,ca

BEFORE USING

KENMORE AUTOMATIC WASHER WARRANTY

WASHER SAFETY

INSTALLATION REQUIREMENTS

INSTALLATION INSTRUCTIONS

WASHER USE

LAUNDRY TIPS

WASHER CARE

TROUBLESHOOTING

WE SERVICE WHAT WE SELL

Please read this manual. It will help

you install and operate your new

Kenmore washer in the most economical way.

For more information about the care and operation of Kenmore appliances, Model No.

call your nearest Sears store. You will need the complete model and serial numbers when requesting information. Serial No.

Your washer's model and serial numbers are located on the Model and Serial Number Plate.

Use the space below to record the model number and serial number of your new

Kenmore washer.

Date of Purchase

ModelandSerial

NumberPlate

Keep this book and your Sears

Salescheck (receipt) in a safe place for future reference.

Limited Lifetime Warranty on White Porcelain Basket

For the lifetime of the washer from the date of purchase, Sears will replace the

white porcelain wash basket if it chips or rusts due to defective material or

workmanship. After the first year, you will be charged for labor.

Limited 10-Year Warranty on Plastic Tub*

For the second through tenth year from the date of purchase, Sears will replace the plastic tub if it is defective in material or workmanship. After the first year, you will be charged for labor.

Limited 5-Year Warranty on Gearcase Parts*

For the second through fifth year from the date of purchase, Sears will replace any gearcase parts that are defective in material or workmanship. After the first year, you will be charged for labor.

Full 1-Year Warranty on "Spreckle" Porcelain Basket

For one year from the date of

purchase, when this washer is installed and operated according to the instruc- tions that come with it, Sears will replace the "spreckle" (speckled sur- face) porcelain wash basket if it chips

or rusts due to defective material or workmanship.

Full 1-Year Warranty on Mechanical and Electrical parts

For one year from the date of purchase, when this washer is installed and

operated according to the instructions

that come with it, Sears will repair or

replace any of its mechanical or electrical parts if they are defective in matedal or workmanship.

Warranty Restriction If this washer is operated for any

purpose other than private family use, all warranty coverage is restricted to 90 days from the date of purchase.

Warranty Service

Warranty service is available by contacting your nearest Sears Service

Center in the United States or Canada.

This warranty applies only while this

washer is used in the United States or Canada.

This warranty gives you specific legal

rights and you may also have other rights

that vary from state to state or province to

province.

Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179

Sears Canada Inc.,

Toronto, Ontario,

Canada M5B 2B8

* In Canada a different warranty may apply. Please reference the service numbers located

on the back page of this manual.

Your safety and the safety of others are very important.

We have providedmany importantsafety messages in this manual and on yourappliance. Always read and obey all safety messages.

This isthe safety alertsymbol.This symbolalerts you to potentialhazardsthat can kill or hurt you and others. Allsafety messages willfollowthe safetyalert symbol

and either the word "DANGER"or"WARNING." These words mean:

You can be killed or seriously

Injured If you don't Immedlatel£

follow instructions. You can be killed or seriously

injured if you don't follow instructions.

Allsafety messageswilltellyouwhat the potentialhazard is,tell you how to reducethe chance of injury,andtell you what can happen if the

instructionsare notfollowed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons

when using your washer, follow basic precautions, including the following:

• Read all instructions before using the washer.

• Do not wash articles that have been

previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could

ignite or explode.

• Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2

weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been used for such a period, before using awashing machine, turn

on all hot water faucets and let the water flow from each for several min-

utes. This will release any accumulat-

ed hydrogen gas. As the gas is flam-

mable, do not smoke or use an open

flame during this time.

SAVE THESE INSTRUCTIONS

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer

is used near children.

• Before the washer is removed from service or discarded, remove the door

or lid.

• Do not reach into the washer ifthe drum, tub or agitator is moving.

• Do not installor store this washer where

itwill be exposed to the weather.

• Do not tamper with controls.

• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the Owner's Manual or in published user-

repair instructions that you understand

and have the skills to carry out.

• See "Electrical Requirements" for grounding instructions.

Tools and Parts

Assemble the necessary tools and supplies before beginning the washer

installation. The parts supplied are in the

washer basket.

Tools needed for connecting the drain

hose and water inlet hoses:

• Pliers that open to 1_8 in. (3.95 cm)

• Flashlight (optional) Parts supplied:

OO OO

4 5

1. Drain hose

2. Silver, double-wire hose clamp (for the bottom of the drain hose)

3. Yellow, single-wire hose clamp (for the top of the drain hose)

4. Water inlet hoses (2)

5. Flat water inlet hose washers (4)

Tools needed for securing the drain

hose and leveling the washer:

• Adjustable or open wrench _6 in. (14 mm)

• Level

• Wood block

• Ruler or measuring tape

Parts supplied:

1 2

1. Shipping strap with fastener

2. Front leveling feet with nuts (2)

Alternate Parts

Parts listed are available from your local Sears store or Sears Service Center.

Please reference the service numbers located on the back page of this manual.

If you have: You will need to buy: Laundry tub or Sump pump system (if

standpipe not already available) taller than 96

in. (2.4 m)

1 in. (2.5 cm) 2 in. (5 cm) diameter to diameter 1 in. (2.5 cm) diameter standpipe standpipe adapter, Part

No. 3363920

Overhead Standard 20 gal. (76 L) sewer 39 in. (99 cm) tall drain

tub or utility sink, sump

pump and connectors

(available from local plumbingsuppliers)

Floor drain Siphon break, Part

Number 285320; addi-

tional drain hose, Part

Number 3357090 and connector kit, Part

Number 285442

Water faucets 2 longer water fill hoses: beyond reach 6 ft (1.8 m) Part Number of fill hoses 76314, 10 ft (3.0 m) Part

Number 350008

Drain hose toe Drain hose, Part No. short 388423 and hose kit,

Part No. 285442

Drain hose Hose kit, Part No. that is toe long 285442

Lint clogged Drain protector, Part No. drain 367031

Location Requirements

Selecting the proper location for your washer improves performance and mini- mizes noise and possible washer "walk."

Your washer can be installed in a base- ment, laundry room, closet, or recessed

area. (See "Drain System.") Proper installation is your responsibility.

You will need:

• A water heater set to deliver 120°F (49°C) water to the washer.

• A grounded electrical outlet located within 4 ft (1.2 m) of where the power

cord is attached to the back of the washer. (See "Electrical Requirements.")

• Hot and cold water faucets located with- in 4 ft (1.2 m) of the hot and cold water

fill valves, and water pressure of 5-100

psi (34.5-689.6 kPa). Washers with

triple dispensers require 20-100 psi

(138.0-689.6 kPa) for best performance.

• A level floor with a maximum slope of 1 in. (2.5 cm) under entire washer. Installing the washer on carpeting is not

recommended.

• A sturdy floor to support the washer weight (washer, water and load) of 315 Ibs (143 kgs).

Do not store or operate your washer in

temperatures at or below 32°F (0°C).

Some water can remain in the washer and can cause damage in low temperatures.

See "Washer Care" for winterizing infor- mation.

Recessed area or closet installation

The dimensions shown are for the rec- ommended spacing allowed, except the

closet door ventilation openings. The dimensions shown for the closet door

ventilation openings are the minimum required.

14, ta_ " #,

1 2

-- Y 3"

48,,z

24,,I

1. Front view

2. Side view

3. Closet door with vents

• Additional spacing should be consid- ered for ease of installation and servic-

ing.

• Additional clearances may be required for wall, door and floor moldings.

• Additional spacing of 1 in. (2.5 cm) on all sides of the washer is recommend-

ed to reduce noise transfer.

• If a closet door is installed, the mini- mum air openings in the top and bot- tom of the door are required. Louvered doors with air openings in the top and bottom are acceptable.

• Companion appliance spacing should also be considered.

Drain System

The washer can be installed using the standpipe drain system (floor or wall), the

laundry tub drain system, or the floor

drain system. Select the drain hose instal-

lation method you need. (See "Alternate Parts.")

1 2

Standpipe drain system - wall or floor (view 1& 2)

The standpipe drain requires a minimum diameter standpipe of 2 in. (5 cm). The minimum carry-away capacity can be no

less than 17 gal. (64 L) per minute. A 2 in. (5 cm) diameter to 1 in. (2.5 cm) diameter

standpipe adapter kit is available. (See

"Alternate Parts.")

The top of the standpipe must be at least 39 in. (99 cm) high and no higher than 96

in. (2.4 m) from the bottom of the washer.

Floor drain system (view 2) The floor drain system requires a siphon break that may be purchased separately.

(See "Alternate Parts.") The siphon break must be a minimum of

28 in. (71 cm) from the bottom of the washer. Additional hoses might be

needed.

Electrical Requirements

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these

instructions can result in death, fire, or electrical shock.

Laundry tub drain system (view 1)

The laundry tub needs a minimum 20 gal.

(76 L) capacity. The top of the laundry tub must be at least 39 in. (99 cm) above the floor and no higher than 96 in. (2.4 m)

from the bottom of the washer.

• A 120-volt, 60-Hz., AC-only, 15- or 20- ampere, fused electrical supply is required. T_me-delay fuse or circuit

breaker is recommended. It is recom- mended that a separate circuit serving

only this appliance be provided.

• This washer is equipped with a power supply cord having a 3 prong ground plug.

• To minimize possible shock hazard, the cord must be plugged into a mating, 3 prong, ground-type outlet, grounded in

accordance with local codes and ordi- nances. Ifa mating outlet is net avail-

able, it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician.

• If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.

• Do not ground to a gas pipe.

• Check with a qualified electrician if you are not sure the washer is properly grounded.

• Do not have a fuse in the neutral or ground circuit.

1.3 prong grounding plug

2. 3 prong grounding-type outlet

3. Ground prong

4. Power supply cord

GROUNDING

INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event of a malfunction or breakdown,

grounding will reduce the risk of electrical shock by providing a path of

least resistance for electric current. This

washer is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be

plugged into an appropriate outlet that is properly installed and grounded in

accordance with all local codes and ordinances.

WARNING: Improper connection of

the equipment-grounding conductor can

result in a risk of electric shock. Check

with a qualified electrician or service-

man if you are in doubt as to whether

the appliance is properly grounded. Do net modify the plug provided with

the appliance - if it will not fit the outlet have a proper outlet installed by a

qualified electrician. For a permanently connected

washer:

This washer must be connected to a grounded metal, permanent wiring

system, or an equipment grounding conductor must be run with the circuit

conductors and connected to the equipment-grounding terminal or lead

on the appliance.

Before You Start

• To prevent floor damage, set the washer onto cardboard before moving

across floor.

• Move the washer to within approximate- ly 3 ft (90 cm) of the final location.

Remove Shipping Strap

Removing the shipping strap is necessary

for smooth operation. Ifthe shipping strap

is not removed, the washer will make

excessive noise.

1. Do not cut yellow strap. Pull yellow strap firmly, until completely removed from washer. Depending on your model, there will be either two or three cotter pins on the end of the shipping strap when it is pulled out of the washer. The electrical plug is attached to this shipping strap.

3. Cut the shipping strap about 16 in. (40 cm) from plug end. Look for the

words "CUT HERE." Discard end with the cotter pins. Slide remainder of shipping strap from the power cord.

You will use the remainder of the shipping strap later to secure the

drain hose.

Connect Drain Hose

Proper connection of the drain hose will protect your floors from damage due to water leakage. To prevent the drain hose from coming off or leaking, it must be

installed per the following instructions. IMPORTANT: To ensure proper installa-

tion, this procedure must be followed

exactly.

1. Check the drain hose to see if it is the proper length.

2. Wet the inside of the straight end of the drain hose with tap water. DO

NOT USE ANY OTHER LUBRICANT.

3. Squeeze ears of silver, double-wire clamp with pliers to open. Place

clamp over the straight end of the drain hose _,4in. (6 mm) from the end.

2. Pull firmly to remove the end of the shipping strap that remains pinned to

the back of the washer. This will release the rear self-leveling feet.

,/_1/4"

(6 ram)

4. Open clamp. Twist hose back and forth while pushing down onto drain

connector at the bottom of the wash- er. Continue until hose contacts the

ribbed stop on the cabinet.

5. Place clamp over area marked "CLAMP." Release clamp.

1/4"

• For floor drain installation, see kit num- ber required under "Alternate Parts."

Connect Inlet Hoses

1. Insert new flat washers (supplied) into

each end of the inlet hoses. Firmly seat the washers in the couplings.

rnm)

1. Drain Hose

2. Clamp & Ribbed Stop

4. Cabinet

For standpipe or laundry tub drain systems:

1. Open yellow, single-wire clamp with

pliers and slide over hooked end of drain hose to secure the rubber and

corrugated sections together.

1. Hooked end

2. Drain hose

2. Put hooked end of drain hose into laundry tub or standpipe. Rotate

hook to eliminate kinks.

To prevent drain water from going back into the washer:

• Do not straighten hooked end of drain

hose. Do not force excess drain hose

into standpipe. Hose should be secure, but loose enough to provide a gap of air.

• Do not lay excess drain hose in bot- tom of laundry tub.

1 2

1. Coupling

2. Washer

Connect the inlet hoses to the water faucets

Make sure the washer basket is empty.

2. Attach the hose with the red coupling to the hot water faucet. Screw on cou-

pling by hand until seated on the washer.

3. Attach the hose with the blue coupling to the cold water faucet. Screw on

coupling by hand until seated on the washer.

4. Using pliers, tighten the couplings with an additional two-thirds turn.

NOTE: Do not overtighten. Damage to

the valves can result.

Clear the water lines

5. Run water through both faucets and

inlet hoses, into a bucket or laundry tub, to get rid of particles in the water lines that might clog the inlet valve

screens.

Connect the inlet hoses to the washer

6. Attach the hose with the red coupling to the HOT water (bottom) inlet valve.

Attaching the red coupling first makes it easier to tighten connection with pliers. Screw on coupling by hand until seated on the washer. Using pli- ers, tighten the couplings with an

additional two-thirds turn. NOTE: Do not overtighten. Damage

to the valves can result.

1. Cold water inlet valve (blue)

2. Hot water inlet valve (red)

NOTE: The inlet valve may be on the right or the left side of the washer, depending on your model.

7. Attach the hose with the blue cou- pling to the COLD water (top) inlet

valve. Screw on coupling by hand until seated on the washer. Using pli- ers, tighten the couplings with an

additional two-thirds turn.

NOTE: Do not overtighten. Damage

to the valves can result.

Check for leaks

8. Turn on the water faucets and check

for leaks. A small amount of water might enter the washer. You will drain

this later.

NOTE: Replace inlet hoses after 5

years of use to reduce the risk of hose failure. Record hose installation or

replacement dates for future reference.

• If you only connect one water hose, you must cap off the remain- ing water inlet port.

• Periodically inspect and replace hoses if bulges, kinks, cuts, wear,

or leaks are found.

Secure Drain Hose

Drape the power cord over the console.

Remove any cardboard used to move washer.

Locate the remaining piece of ship- ping strap (not the end with the cotter pins) from step 3 of "Remove Shipping Strap." Use it to wrap the drain hose together with the laundry tub or standpipe. Push fastener into the nearest hole in the shipping strap.

Remaining portion of Shipping Strap

4. Wrap the drain hose to the laundry tub leg or standpipe with the tie strap. (See illustration.)

If the washer faucets and the drain

standpipe are recessed, put the

hooked end of the drain hose in the

standpipe. Tightly wrap the tie strap around the water inlet hoses and the

drain hose.

Level Washer

Propedy leveling your washer prevents

excessive noise and vibration. Install the front leveling feet

1. Prop up the front of the washer about 4 in. (10.2 cm) with a wood block or similar object. The block needs to support the weight of the washer.

2. Screw the lock nut onto each foot to within 1 in. (2.5 cm) of the base.

3. Screw the feet into the correct holes at the front corner of the washer until the nuts touch the washer.

NOTE: Do not tighten the nuts until

the washer is level.

4. Tiltthewasherbackandremovethe woodblock.Gentlylowerthewasher

tothefloor.

5. Slideto final location.

6. Check the levelness of the washer by placing a level on the top edges

of the washer; first side-to-side, then front-to-back.

If the washer is not level, move the

washer out slightly, tip back, prop up the front of the washer with the wood

block and adjust the feet up or down

as necessary. Repeat this step until washer is level.

7. After the washer is in the final loca- tion and level, use a _6in. (1.43 cm) open-end wrench to turn the nuts on

the feet tightly against the washer cabinet.

If the nuts are not tight against the

washer cabinet, the washer may vibrate.

8. Tilt the washer forward until the rear of the washer is at least 4 in. (10.2

cm) off the floor. You may hear the self-adjusting rear feet click into

place. Lower the washer to the floor.

Complete Installation

1. Check the electrical requirements. Be sure that you have the correct electri- cal supply and the recommended grounding method. (See "Electrical

Requirements.")

2. Check to be sure all parts are now

installed. If there is an extra part, go back through the steps to see which

step was skipped.

3. Check to be sure you have all of your tools.

4. Check to be sure that the yellow shipping strap was removed from the

back of the washer and used to secure the drain hose.

Dispose/recycle all packaging

materials.

Check to be sure the water faucets are on.

Check for leaks around faucets and

inlet hoses.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these

instructions can result in death, fire, or electrical shock.

8. Plug into a grounded 3 prong outlet.

9. Remove the protective film on the console and any tape remaining on

the washer.

10. Read "Washer Use."

11. To test your washer, measure half of the normal recommended amount of

powdered or liquid detergent and pour it into the washer basket or

detergent dispenser (on some mod- els). Close the lid. Select any cycle,

and then press START. Allow it to complete one whole cycle.

To get the maximum cleaning and fabric care from your washer, please

read and follow these instructions.

NOTE: The drawings in this section show

the basic features of all models covered

by this manual. Refer to the supplied

"Feature Sheet" for your washer's particu-

lar features.

Fire Hazard

Never place items in the washer

that are dampened with gasoline or other flammable fluids.

No washer can completely

remove oil.

Do not dry anything that has

ever had any type of oil on it (including cooking oils).

Doing so can result in death,

explosion, or fire.

LID INSTRUCTIONS

These instructions are found under the

lid of your washer.

Add measured detergent to the washer basket. Make the selections for these washer controls.

1. SELECT & ADJUST

• WATER LEVEL Adjust to load size.

• WASH / RINSE TEMP ....... Selection is based on type of fabric and soil.

2. SELECT CYCLE Choose more time for heavily soiled loads and less time for lightly soiled loads.

3. PULL TIMER TO START ..... Lid must be closed to complete cycle.

PUSH TIMER TO STOR

Antiperspirants, Deodorants

Treat with a paste of ammonia and color safe bleach. Let stand for 30 min-

utes. Wash in hottest water safe for fab- ric.

Blood Rinse immediately or soak in cold water

with detergent for 30 minutes. Rinse.

Rub detergent into any remaining stains. Rinse thoroughly. Wash.

Milk, Ice Cream

Sponge immediately or apply a pre- wash soil and stain remover. Rinse.

Wash. Repeat if necessary. If stain remains, apply a few drops of liquid detergent. Rinse. If stain remains, soak.

Wash.

Grass

Use an enzyme presoak or rub enzyme detergent on the stain. Launder with detergent and bleach appropriate for the

fabric.

Ketchup, Tomato Products

Sponge immediately or apply a pre- wash soil and stain remover. Rinse.

Wash. If stain remains, apply a liquid detergent to stain or soak in warm water with detergent. Rewash.

Mud

Brush off the dry mud. Rinse under cold water. Pretreat with a paste of detergent and water. Launder using detergent and

bleach safe for the fabric.

STARTING YOUR WASHER

1. Add measured detergent directly into washer basket. Then place a load of

sorted clothes in the washer.

2. Close washer lid.

3. Set WATER LEVEL Control O based on

the size of your wash load.

4. Set the WATER TEMPERATURE Control 0.

5. Push the Cycle Selector Control (Timer)

Knob _ in and tum to the right. Set

cycle and time according to the type of fabric in the load.

WATER LEVEL WATER _ERATURE

_.__ _°_° °_° ,_,

6. Pull the Cycle Selector Control (Timer) Knob _ out. The dial will rotate as the

cycle progresses. The knob will not rotate.

STOPPING/RESTARTING YOUR WASHER

• To stop the washer at any time, push

the Cycle Selector Control (Timer) Knob in _.

• Pull the knob out to restart.

pERMANENT _£SS

SET WATER LEVEL CONTROL

This control gives you the flexibility to save water when washing small loads.

Your washer lets you select a water setting based on the size of your wash load. Clothes should move freely and roll toward the agitator.

• For a small load of clothes, select SMALL LOAD.

• For a large load of clothes, select LARGE LOAD.

SMALL • • LARGE

LOADQ LOAD

SET WATER TEMPERATURE CONTROL

Your washer lets you select a wash water setting based on the type of load you are washing.

• All rinses are cold to save energy.

WARM

COLD

COLD • HOT

COLD. COLD

Selecting Water Temperatures

Wash Water Temperature Suggested Fabrics Comments

HOT • Work clothes • Best cleaning for heavily soiled items 111°F(44°C) • Sturdy whites/ • Removes oils, perspiration, greasy soils or above colorfast pastels and stains

WARM • Dark/non-colorfast colors • Bestfor moderately soiled to lightly soileditems

90°-110°F • Permanent press items • Safe for most fabric finishes (32°-43°C) • Nyton, polyester, acrylics, ° Less fading and dye bleeding

COLD* • Extra-sensitive colors * Best for very lightty soiled items 70°-90°F • Non-colorfast items • Saves hotwater

(21°-32°C) • Hand washables

*In wash water temperatures colder than 70°F (21°C), detergents do not dissolve well. Also,

soils may be difficult to remove and some fabrics may retain wear wrinkles and have increased pilling - the formation of small lint-like balls on the surface of garments. Pilling is the natural result of wearing and washing of garments.

• Diapers • Preventsgraying or yellowing

silks, woolens • Reduceswrinkling

• Knits/delicate fabrics

SETTING YOUR CYCLE

SELECTOR (TIMER) CONTROL

Use this control to choose the agitation time and to start the washer.

• For heaW soil and sturdy fabrics, use the full time.

• For lightsoil and delicate fabrics, use less time.

PERMANENT PRESS

The PERMANENT PRESS Cycle includes a load cooling process that reduces wrinkling compared to other cycles,

You can select up to 8 minutes of wash time.

NOTE: When the timer reaches PAUSE, the washer will drain and pause for no

more than two minutes while some of the wash water is drained and replaced

with rinse water.

HEAVY DUTY Usethis cycleto getupto 14 minutes

of washtimeforsturdy orheavily soiled

loads.

GENTLE

Use this cycle for cleaning lightly to moderately soiled delicate items and washable knits. The cycle features a periodic agitation and soak.

SOAK

Use this cycle to help remove heavy soils and stains that need pretreatment.

• Use WARM water when soaking. Hot

water can set stains.

• Use the amount of detergent or presoak

additive recommended by the manufacturer.

• When the SOAK cycle ends, add deter-

gent and set a new wash cycle.

NOTE: Some "HAND WASH" items, particularly wool, naturally shrink when

washed either in the sink or in the wash- er. Keep this in mind when you purchase

items labeled "HAND WASH." Items that shrink should be dried flat. Block these

items by gently stretching to original mea- surements.

PERMANENTPRESS

REGULAR

SHORT

HEAVY DUTY lo

iSGENTLE

SOAK 20

RINSE AND SPIN

When using extra detergent for heavily soiled clothes, or washing special-care

items, you may find an extra rinse and

spin is needed.

1. Set WATER LEVEL Control.

2. Set WATER TEMPERATURE Control.

3. Set the Cycle Selector Control (Timer) Knob to a RINSE setting.

4. Pull Cycle Selector Control (Timer) Knob out to start washer.

PERMANENT PRESS HEAVY DUTY 1o

SPIN ONLY

A drain and spin may help shorten drying times for some heavy fabrics or special-

care items by removing excess water.

1. Set the Cycle Selector Control (Timer) Knob to a SPIN setting.

2. Pull the Cycle Selector Control (Timer) Knob out to start washer.

PERMANENT PRESS

SHORT

HEAVY DUTY 1C

_SGENTLE

iSGENTLE

UNDERSTANDING WHAT HAPPENS IN EACH CYCLE

PERMANENT

PRESS

Fill to

select;d level

Wash

select;d time

Partial

Drain

Pause

HEAVY DUTY

Fill to

_ selected

level

Wash

selected

time

no spin Drain -

Spin

GENTLE

selected level

Fillto

Agitate

Soak

Agitate

cool down

Fill for

Wash

no spin

F_ Drain -

Spin

Fill to

select;d level

Rinse

I Drain -

_' I no spin

Spin

selected

SOAK

selected

Agitate

Fill to

level

Rinse

no spin Drain -

Spin

Off

level

Fill to

no spin

Drain -

Spin

selected level

Fill to

Rinse

no spin

Drain -

Spin

Off

Soak

_set to

IN to

drain

washer)

STRAIGHT VANE AGITATOR

This agitator is found

in Kenmore large capacity

washers. Its design

is well-suited to handle

your everyday loads.

DUAL ACTION ®AGITATOR (On some models)

Kenmore's DUAL ACTION ® Agitator

gives you flexible fabric care for even your largest loads.

The best cleaning action in your

washer takes place at the bot-

tom where the agitator vanes

move back and forth to flex the

fabric, loosening the soil. To get all your clothes down

to the bottom of the washer, the

upper portion of

the agitator has

uniquely designed, spiral vanes to help push the clothes that are on top down to the bottom. This spiraling action dis- places the clothes that are on the bot-

tom with a "roll-over" motion.

UNDERSTANDING NORMAL WASHER SOUNDS

Your new washer may make sounds that your old one didn't. Because the sounds are unfamiliar, you may be

concerned about them. The following describes some of the

normal sounds you may hear and what causes them.

During Washing

When you select a small load size setting for a small wash load, your washer has a

lower water level. With this lower water level, you may hear a clicking sound from

the upper portion of the agitator.

During Drain

The rate that water is drained from your washer depends on your installation. If water is drained quickly from the washer, you may hear air being pulled through the pump. This happens during the end of draining.

After Drain and Before Spin When the cycle changes from draining

to spinning, you may hear a noise as the gearcase shifts.

PREPARING CLOTHES FOR WASHING

i Im=vma_" ;_[:.]i[:_ J'l"

Follow these recommendations to help you prolong the life of your garments.

• Close zippers, snaps, and hooks to

avoid snagging other items. Remove pins, buckles, and other hard objects

to avoid scratching the washer interior.

Remove non-washable trim and omaments.

• Empty pockets and turn them inside-out.

• Turn down cuffs; brush away lint and dirt.

• Turn synthetic knits inside-out to avoid pilling.

• Tie strings and sashes so they will not tangle.

• Mend tears, loose hems, and seams.

• Treat spots and stains.

• Stained or wet garments should be washed promptly for best results.

SORTING

• Separate heavily soiled items from lightly soiled ones, even if they

would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, permanent press). When possible, rum lint-givers inside-out.

• Separate dark colors from light colors, colorfast items from non-colorfast items.

• Sort by fabric and construction (sturdy cottons, knits, delicate items).

LOADING • Reducewashtimebyusingalower

waterlevelsetting.Loadswithonlya

fewsmallitemsneedlesswashtime.

Proper loading of your washer con- tributes to proper cleaning and fabric care and reduces machine noise.

• Drop items into washer loosely. Fill to the top of the basket (top row of

holes). Do not wrap items around the agitator. Items should move easily

through wash water for best cleaning

and wrinkle-free results. Items should sink and reappear later.

• Load washer properly and select correct

water level setting. Overloading or packing the machine, and selecting a

setting too small for the wash load can:

- cause poor cleaning

- increase wrinkling

- create excessive lint

- wear out items faster (because of pilling)

• Load by the amount of space items take up, not by their weight.

• Mix large and small items in each load. Load evenly to maintain washer balance.

An off-balance load can make the washer

vibrate during spin.

• Use a higher water level setting to reduce wrinkling with permanent press clothes and some synthetic knits. These items

should have more room to move in the water than heavy items (towels, jeans).

LOADING SUGGESTIONS For these suggested full-sized loads,

set the WATER LEVEL Selector to the highest water level setting.

EXTRA LARGE CAPACITY

Heavy Work

Clothes 3 jeans

3 workpants 2 workshirts

1 sweatshirt 1 sweatpants

Towels Mixed Load

7 bath towe{s 2 sheets 8 hand towels (1 king, 1twin)

9 wash cloths 2 pillowcases

2 shirts 2 blouses 6 T-shirts

5 shorts 6 handkerchiefs

CLEANING YOUR WASHER

Exterior

Wipe up detergent, bleach, and other spills with a soft, damp cloth or sponge as they

occur. Occasionally wipe the outside of the washer to keep it looking like new.

Do not put sharp or metal objects in your

washer. They can damage the finish. Check all pockets for pins, clips, money,

bolts, nuts, etc. Do not lay these objects on your washer after emptying pockets.

Interior Clean interior with 1 cup (250 mL)

of chlorine bleach mixed with 2 cups

(500 mL) of detergent. Run washer

through a complete cycle using hot water.

Repeat process if necessary. NOTE: Remove hard water deposits using

only cleaners labeled as washer safe.

WATER INLET HOSES

Replace inlet hoses after five years

of use to reduce the risk of hose failure. Periodically inspect and

replace inlet hoses if bulges, kinks,

cuts, wear, or leaks are found. When

replacing your inlet hoses, mark the

date of replacement on the label with a permanent marke£

WINTER STORAGE OR MOVING CARE

Install and store your washer where it will not freeze. Because some water

may stay in the hoses, freezing can damage your washer. If storing or

moving your washer during freezing weather, winterize it.

To winterize washer:

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. Put 1qt (1 L) of R.V.-type antifreeze in the basket.

4. Run washer on a SPIN setting for about 30 seconds to mix the antifreeze

and water. Some of the mixture will pump out while the washer spins.

5. Unplug washer or disconnect power.

To use washer again:

1. Flush water pipes and hoses.

2. Reconnect water inlet hoses.

3. Turn on both water faucets.

4. Plug in washer or reconnect power.

5. Run the washer through a complete cycle with 1 cup (250 mL) of detergent

to clean out antifreeze.

NON-USE OR VACATION CARE Operate your washer only when you are

at home. If you will be on vacation or net using your washer for an extended

period of time, you should:

• Unplug washer or disconnect power.

• Turn off the water supply to the washer.

This helps avoid accidental flooding (due to a water pressure surge) while

you are away.

Most laundering problems are easily solved if you understand the cause, Check these lists for common laundry and washer problems, If you need

further assistance, see the back cover.

Problem Possible Cause Solution Washer Leaks Household plumbing isleaking. Repairplumbing.

Inlet hoses not tight. Tighten hoses (see "Installation

Instructions").

Inlet hose washers not Reseatwashers (see "Installation properly seated. Instructions").

Drain hose not properly Clamp drain hose (see "Installation

clamped or is oft. Instructions").

Drain is clogged. Remove drain clogs. Sink, standpipe

or floor drain must be able to handle

17 gal. (64 L) of water per minute.

Tub moved forward dudng Ensure tub is centered before

unloading, causing waterto starting washer.

deflect off tub ring.

Unit not level causing water Ensure front feet are installed and

to deflect offtub ring. nuts are tightened. Level washer.

Reset rear legs (see "Installation Instructions").

Loadis unbalanced. Spray Redistributethe load. rinsesare deflecting off load.

Washer is overloaded. Fills or Reduce load size.

spray rinses are deflecting off load.

Won't Drain/ Drain hose is kinked or Straightenor unplug hose (see Won't Spin/ clogged. "Installation Instructions").

Wet Loads Correctoperation of After a wash or rinse, the washer will

neutraldrain, drain without spinning.After draining,

the spinning begins.

Lid is open. Closethe lid. Drain hose is more than Lower drain hose (see "Installation

96 in (2.4 m) above floor. Requirements").

Too much detergent - Use less detergent.

excessive sudsing.

Wrong cycle for load Choose acycle with a higher spin

beingwashed, speed (see "Washer Use").

Problem Possible Cause Solution

Won't Drain/ Lowvoltage or using Check electrical source or call

Won't Spin/ an extension cord. electrician. Do notuse extension Wet Loads cords.

(cont.) Cold rinses. Cold rinsesleave loads wetter than

warm rinses.This is normal.

Continues Drainhose is less than Raise the drain hose (see to Fill/ 39 in. (99 cm) above floor. "Installation Requirements").

Continues to Drain/ Drain hose fits tightly into Adjust drain hosefor loose fit

Cycle Stuck standpipe. (see "Installation Instructions").

Drain hose taped into Do not seal off drain hose with tape. standpipe. The drain hose needs an air gap.

Washer Makes Load is unbalanced. Redistribute load. Noise

Washer is not level. Levelwasher. Reset rear legs

Rear leveling legs not set. (see "Installation Instructions"). Nutson front feet not tight. Tighten nuts (see "Installation

Instructions").

Yellow shipping strap with Remove strap with cotterpins cotter pins not completely (see "Installation Instructions").

removed. Floor not strong enough Relocatewasher (see "Installation

to support washer. Requirements").

Gears engaging after drain This is normal.

and beforespin.

Upper part of agitator clicks This is normal.

during wash.

Won't Water inletvalve Clean screens. Fill/Won't screens are plugged.

Rinse/Won't

Agitate/ Water is turnedoff. Tum on water. Wrong Hot and cold hoses are Reverse hoses (see "Installation

Temperature reversed. Instructions").

Inlet hose is kinked. Straighten hoses.

Timer dial is not lined up. Turn timer knob to the right slightly

and pullto start.

Power cord not plugged in. Plug into a grounded 3 prong outlet.

Problem Possible Cause Solution Machine Power cord not plugged in. PIuginto a grounded 3 prong outlet.

Stops

No power at plug. Check electricalsource or call

electrician.

Fuse blown or circuit Replace fuse orreset circuit breaker.

breaker open. Ifproblemcontinues, call electrician.

Usingan extension cord. Do not use extension cords.

Timer is not lined up. Turn timerto the right slightly

and pull to start.

Timer knob not pulled out. Set and pull out knob.

Machine is overloaded. Wash smaller loads.

Agitator Not The top of the agitator moves This is normal. Working only in one direction.

The top of the agitator is loose. This is normal.

Water Level The top of the agitator is much This is normal. Tee Low/Not higher thanthe highest water Completely level. This creates a perception Filling of the washer not beingfull.

Tub is Tub pulled forward when Ensure tub is centered before Crooked unloading, starting washer.

Tub moves. This is normal.

Unit not level. Ensure front feet are installedand

nuts are tightened.Levelwasher. Reset rear legs (see"Installation Instructions").

Lint on Load Improper sorting. Sort lint givers from lint takers

and by color.

Overloading. Lint can be trappedin load if

overloaded. Wash smaller loads.

Paperor tissuein pockets. Clean out pockets before washing. Notenough detergent. Use enough detergent to

hold lint in water.

Detergent not dissolving. Usewash water warmer than Water temperatures lower 70°F (21°C). than 70°F (21°C).

Problem Possible Cause Solution

Tearing Overloading. Improper Loads should move freely during

use of washer, wash. Wash smaller loads or

increasewater level.

Improper use of chlorine Do not pour chlorine bleachdirectly bleach. Undiluted bleach on load. Wipe up bleach spills.

will damage fabrics.

Sharpitems not removed Clean out pockets beforewashing.

from pockets;fasteners Zip zippers before washing.

not fastened. Items damaged before Mend rips and broken threads in

washing, seams before washing.

Stains on Improper use of fabric Dilutefabric softener andadd to

Load softener in washer ordryer, deep rinse only.

Iron in water (rust). Install an iron filter. Under use of detergent causing Use enough detergent to remove

soil to be redeposited, soil and hold it in suspension. Dye transfer due to not Sort dark clothing from whites

sorting loads properly, and lights. Dye transfer due to not Unload the washer as soon as

unloadingwasher promptly, it stops.

Load is Not removing load promptly. Unload the washer as soon as it Wrinkled stops.

Wrong cyclefor fabrics Use cold rinses and cycles with slow

being washed, spin speeds to reduce wrinkling. Overloading. Loads should move freely during

wash. Wash smaller loads.

Hoses reversed. Reverse hoses (see "Installation

Instructions").

Load is Overloading. Loads should move freely during Tangled/ wash. Wash smaller loads.

Twisted

Clothes wrapped around Do not wrap items around agitator agitator, when loading washer.

Your purchase has added value because you can depend on Sears Home Central ®,for service. With over 12,000 trained repair specialists and access to over

4.2 million parts and accessories, we have the tools, parts, knowledge and skills to ensure our pledge: We Service What We Sell.

Sears Maintenance Agreements

Your Kenmore ®appliance is designed, manufactured and tested to provide years of dependable operation. Yet any major appliance may require service from time to

time. The Sears Maintenance Agreement offers you an outstanding service

program, afferdably priced.

The Sears Maintenance Agreement

• Is your way to buy tomorrow's service at today's price.

• Eliminates repair bills resulting from normal wear and tear.

• Provides for non-technical and instructional assistance.

• Even if you don't need repairs, provides an annual Preventive Maintenance

Check, at your request, to ensure that your appliance is in proper running condition.

Some limitations apply. For more information, call 1-800-827-6655.

For information concerning Sears Canada Maintenance Agreements, call 1-800-361-6665

+ 67 hidden pages

Kenmore 11014212200, 11013212200, 11013202200 Owner’s Manual

Specifications and Main Features

Frequently Asked Questions

User Manual