Kenmore 11012202100 Owner’s Manual
Owner's Manual and
Installation Instructions
®
One-Speed
AUTOMATIC WASHERS
IMPORTANT:
Read and follow all safety
and operating instructions
before first use of this product.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
Sears Canada Inc,, Toronto, Ontario, Canada M5B 2B8
8527007 PRINTED IN U.S.A. 3/01
www.sears.com
www.sears.ca
BEFORE USING YOUR NEW WASHER .... 2
KENMORE AUTOMATIC WASHER WARRANTY 3
WASHER SAFETY ....... 4
INSTALLATION REQUIREMENTS 6
INSTALLATION INSTRUCTIONS ..... 10
OPERATING YOUR WASHER ..... 14
LAUNDRY TIPS ............ 20
CARING FOR YOUR WASHER .... 22
TROUBLESHOOTING 23
SEARS MAINTENANCE AGREEMENT 27
Please read this manual. It will help
you install and operate your new
Kenmore washer in the most
economical way.
For more information about the care
and operation of Kenmore appliances,
call your nearest Sears store. You will
need the complete model and serial
numbers when requesting information.
Your washer's model and serial numbers
are located on the Model and Serial
Number Plate.
ModelandSerial
NumberPlate
Use the space below to record the model
number and serial number of your new
Kenmore washer.
Model No.
Serial No.
Date of Purchase
Keep this book and your Sears
Salescheck (receipt) in a safe place for
future reference.
Limited Lifetime Warranty on
White Porcelain Basket
For the lifetime of the washer from the
date of purchase, Sears will replace the
white porcelain wash basket if it chips
or rusts due to defective material or
workmanship, After the first year, you
will be charged for labon
Limited 10-Year Warranty on
Plastic Tub*
For the second through tenth year from
the date of purchase, Sears will replace
the plastic tub if it is defective in
material or workmanship. After the first
year, you will be charged for labon
Limited 5-Year Warranty on
Gearcase Parts*
For the second through fifth year from
the date of purchase, Sears will replace
any gearcase parts that are defective in
material or workmanship. After the first
year, you will be charged for labon
Full 1-Year Warranty on
"Spreckle" Porcelain Basket
For one year from the date of
purchase, when this washer is installed
and operated according to the instruc-
tions that come with it, Sears will
replace the "spreckle" (speckled sur-
face) porcelain wash basket if it chips
or rusts due to defective material or
workmanship.
Full 1-Year Warranty on
Mechanical and Electrical parts
For one year from the date of purchase,
when this washer is installed and
operated according to the instructions
that come with it, Sears will repair or
replace any of its mechanical or electrical
parts ifthey are defective in material or
workmanship.
Warranty Restriction
If this washer is operated for any
purpose other than private family use,
all warranty coverage is restricted to 90
days from the date of purchase.
Warranty Service
Warranty service is available by
contacting your nearest Sears Service
Center in the United States or Canada.
This warranty applies only while this
washer is used in the United States or
Canada.
This warranty gives you specific legal
rights and you may also have other rights
that vary from state to state or province to
province.
Sears, Roebuck and Co.,
Dept. 817WA,
Hoffman Estates, IL 60179
Sears Canada Inc.,
Toronto, Ontario,
Canada M5B 2B8
* In Canada a different warranty may apply.
In the U.S., for Sears warranty information
or to contact a Sears Service Center, call
1-800-4-MY-HOME _ (I-800-469-4663). In
Canada, calI 1-800-533-6937.
Your safety and the safety of others are very important.
We have provided many importantsafety messages in this manualand
on yourappliance. Always read and obey all safety messages.
This isthe safety alertsymbol.This symbol alerts you to
potentialhazards that can killorhurt you and others.
Allsafety messageswill follow the safety alert symbol
and eitherthe word "DANGER" or =WARNING."
These words mean:
You can be killed or seriously
injured if you don't immediately
follow Instructions.
You can be killed or seriously
Injured If you don't follow
Instructions.
All safety messages will tellyouwhat the potential hazard is,tell you how
to reduce the chance ofinjury,and tell you what can happen ifthe
instructionsare notfollowed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons
when using your washer, follow basic precautions, including the following:
• Read all instructions before using
the washer.
• Do not wash articles that have been
previously cleaned in, washed in,
soaked in, or spotted with gasoline,
dry-cleaning solvents, other
flammable or explosive substances
as they give off vapors that could
ignite or explode.
• Do not add gasoline, dry_cleaning
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors that could ignite or explode.
• Under certain conditions, hydrogen
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system
has not been used for such a period,
before using a washing machine, turn
on all hot water faucets and let the
water flow from each for severaI min-
utes. This will release any accumulat-
ed hydrogen gas. As the gas is flam-
mable, do not smoke or use an open
flame during this time.
SAVE THESEINSTRUCTIONS
• Do not allow children to play on or in
the washer. Close supervision of
children is necessary when the washer
is used near children.
• Before the washer is removed from
service or discarded, remove the door
or the lid.
• Do not reach into the washer if the
drum, tub or agitator is moving.
• Do not install or store this washer where
it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the
washer or attempt any servicing unless
specifically recommended in the
Owner's Manual or in published user-
repair instructions that you understand
and have the skills to carry out.
• See the "Installation Requirements"
section for grounding requirements.
Tools and Parts
Assemble the necessary tools and
supplies before beginning the washer
installation. The parts supplied are in the
washer basket,
Tools needed for connecting the drain
hose and water inlet hoses:
• Pliem that open to 1_6 in. (3.95 cm)
• Flashlight (optional)
Parts supplied:
4 5
1. Drain hose
2. Silver, double-wire hose cl_mp
(for the bottom of the drain hose)
3. Yellow, single-wire hose elemp
(for the top of the drain hose)
4. Water inlet hoses (2)
5. Flat water inlet hose washers (4)
Tools needed for securing the drain
hose and leveling the washer:
• Open end wrench _Gin, (1,43 cm)
• Level
• Wood block
• Ruler or measuring tape
Parts supplied:
f 2
I. Shipping strap with fastener
2. Front leveling feet with nuts (2)
Alternate Parts You May Need
Parts listed are available from your local
Sears store or Sears Service Center.
Please reference the service numbers
located on the back page of this manual.
If you have: You will need to buy:
Laundry tub or Sump pump system (if
standpipe not already available)
taller than 96
in. (2.4 m)
1in, (2.5 cm) 2 in. (5 cm) diameter to
diameter 1 in. (2.5 cm) diameter
standpipe standpipe adapter, Part
Overhead Standard 20 gal (76 L)
sewer 39 in. (99 cm) tall drain
Floor drain Siphon break, Part
Water faucets 2 longer water fill hoses:
beyond reach 6 ft (1.8 m) Part Number
of fill hoses 76314, 10 ft (3.0 m) Part
Drain hose too Drain hose, Part No.
short 388423 and hose kit,
Drain hose Hose kit, Part No.
that is too long 285442
Lint clogged Drain protector, Part No.
drain 367031
No. 3363920
tub or utility sink, sump
pump and connectors
(available from local
plumbing suppliers)
Number 285320; addi-
tional drain hose, Part
Number 3357090 and
connector kit, Part
Number 285442
Number 350008
Part No. 285442
Location Requirements
Selecting the proper location for your
washer improves performance and mini-
mizes noise and possible washer "walk."
Your washer can be installed in a base-
ment, laundry room, closet, or recessed
area. (See "Drain System.")
Proper installation is your responsibility.
You will need:
• A water heater set to deliver 120°F
(49%) water to the washer.
• A grounded electrical outlet located with-
in 4 ft (1.2 m) of where the power cord
is attached to the back of the washer.
(See "Electrical Requirements.")
• Hot and cold water faucets located with-
in 4 ft (1.2 m) of the hot and cold water
fill valves, and water pressure of 5-100
psi (34.5-689.6 kPa). Washers with
triple dispensers require 20-100 psi
(138.0-689.6 kPa) for best performance.
• A level floor with a maximum slope of
1 in. (2.5 cm) under entire washer.
Installing the washer on carpeting is not
recommended.
• A sturdy floor to support the washer
weight (washer, water and load) of 315
Ibs (143 kgs).
Do not store or operate your washer in
temperatures at or below 32°F (0°C).
Some water can remain in the washer and
can cause damage in low temperatures.
See "Washer Care" for winterizing infor-
mation.
Recessed area or closet installation
The dimensions shown are for the rec-
ommended spacing allowed, except the
closet door ventilation openings. The
dimensions shown for the closet door
ventilation openings are the minimum
required.
1 2
__
Drain System
The washer can be installed using the
standpipe drain system (floor or wall), the
laundry tub drain system, or the floor
drain system. Select the drain hose instal-
lation method you need. (See "Alternate
Parts You May Need.")
f 2
Standpipe drain system - wall or floor
(view 1 & 2)
The standpipe drain requires a minimum
diameter standpipe of 2 in. (5 cm), The
minimum carry-away capacity can be no
less than 17 gal (64 L) per minute, A2 in,
(5 cm) diameter to 1 in, (2.5 cm) diameter
standpipe adapter kit is available, (See
"Alternate Parts You May Need.")
The top of the standpipe must be at least
39 in, (99 cm) high and no higher than 96
in. (2.4 m) from the bottom of the washer.
Floor drain system (view 2)
The floor drain system requires a siphon
break that may be purchased separately.
(See "Alternate Parts You May Need.")
The siphon break must be a minimum of
28 in. (71 cm) from the bottom of the
washer, Additional hoses might be
needed.
Electrical Requirements
Electrical Shock Hazard
Plug into a grounded
3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
2
Laundry tub drain system (view 1)
The laundry tub needs a minimum 20 gal
(76 L) capacity, The top of the laundry tub
must be at least 39 in. (99 cm) above the
floor and no higher than 96 in. (2.4 m)
from the bottom of the washer.
• A 120-volt, 60-Hz., AC-only, 15- or 20-
ampere, fused electrical supply is
required. Time-delay fuse or circuit
breaker is recommended. It is recom-
mended that a separate circuit serving
only this appliance be provided,
• This washer is equipped with a power
supply cord having a 3 prong ground
plug.
• Tominimizepossibleshockhazard,the
cordmustbepluggedintoamating,3
prong,ground4ypeoutlet,groundedin
accordancewithlocalcodesand ordi-
nances, If a mating outlet is not avail-
able, it is the personal responsibility and
obligation of the customer to have the
properly grounded outlet installed by a
qualified electrician.
• If codes permit and a separate ground
wire is used, it is recommended that a
qualified electrician determine that the
ground path is adequate.
• Do not ground to a gas pipe,
• Check with a qualified electrician if you
are not sure the washer is properly
grounded,
• Do not have a fuse in the neutral or
ground circuit.
1. 3 prong grounding plug
2. 3 prong grounding-type outlet
3. Groundprong
4 Powersupp_ cord
GROUNDING
INSTRUCTIONS
For a grounded, cord-connected
washer:
This washer must be grounded, In the
event of a malfunction or breakdown,
grounding will reduce the risk of
electrical shock by providing a path of
least resistance for electric current. This
washer is equipped with a cord having
an equipment-grounding conductor and
a grounding plug, The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.
WARNING: Improper connection of
the equipment-grounding conductor can
result in a risk of electric shock. Check
with a qualified electrician or service-
man if you are in doubt as to whether
the appliance is properly grounded.
Do not modify the plug provided with
the appliance - if it will not fit the outlet,
have a proper outlet installed by a
qualified electrician.
For a permanently connected
washer:
This washer must be connected to a
grounded metal, permanent wiring
system, or an equipment grounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead
on the appliance.
Before You Start
• To prevent floor damage, set the
washer onto cardboard before moving
across floon
• Move the washer to within approximate-
ly 3 feet (90 cm) of the final
location.
Remove Shipping Strap
Removing the shipping strap is necessary
for smooth operation. If the shipping strap
is not removed, the washer will make
excessive noise.
1, Do not cut yellow strap. Pull yellow
strap firmly, until completely removed
from washer, Depending on your
model, there will be either two or three
cotter pins on the end of the shipping
strap when it is pulled out of the
washer. The electrical plug is attached
to this shipping strap.
o o
3. Cut the shipping strap about 16 in,
(40 cm) from plug end. Look for the
words "CUT HERE," Discard end with
the cotter pins. Slide remainder of
shipping strap from the power
cord. You will use the remainder of
the shipping strap later to secure the
drain hose.
Connect Drain Hose
Proper connection of the drain hose will
protect your floors from damage due to
water leakage. To prevent the drain hose
from coming off or leaking, it must be
installed per the following instructions.
IMPORTANT: To ensure proper installa-
tion, this procedure must be followed
exactly,
1. Check the drain hose to see ifit is
the proper length.
2.
Wet the inside of the straight end of
the drain hose with tap water. DO
NOT USE ANY OTHER LUBRI-
CANT.
3.
Squeeze ears of silver, double-wire
clamp with pliers to open. Place
clamp over the straight end of the
drain hose ¼ in. (6 mm) from the end.
2. Pull firmly to remove the end of the
shipping strap that remains pinned to
the back of the washer. This will
release the rear self-leveling feet.
10
_ I/4"
(6 ram)
4, Open clamp. Twist hose back and
forth while pushing down onto drain
connector at the bottom of the wash-
er. Continue until hose contacts the
ribbed stop on the cabinet.
Y
5, Place clamp over area marked
"CLAMR" Release clamp.
1. Drain Hose
2. Clamp
3. Ribbed Stop
4. Cabinet
For standpipe or laundry tub drain
systems:
1, Open yellow, single-wire clamp with
pliers and slide over hooked end of
drain hose to secure the rubber and
corrugated sections together.
• For floor drain installation, see kit num-
ber required under "Alternate Parts You
May Need."
Connect the Inlet Hoses
1. Insert new flat washers (supplied) into
each end of the inlet hoses, Firmly
seat the washers in the couplings.
I 2
1. Coupling
2. Washer
Connect the inlet hoses to the water
faucets
Make sure the washer basket is empty.
2, Attach the hose with the red coupling
to the hot water faucet. Screw on cou-
pling by hand until seated on the
washer,
3. Attach the hose with the blue coupling
to the cold water faucet. Screw on
coupling by hand until seated on the
washer,
4. Using pliers, tighten the couplings with
an additional two-thirds turn.
1. Hooked end
2. Drain hose
2. Put hooked end of drain hose into
laundry tub or standpipe. Rotate
hook to eliminate kinks.
To prevent drain water from going
back into the washer:
• Do not straighten hooked end of drain
hose, Do not force excess drain hose
into standpipe, Hose should be
secure, but loose enough to provide a
gap of air.
• Do not lay excess drain hose in bot-
tom of laundry tub.
NOTE: Do not overtighten, Damage
to the valves can result.
11
Clear the water lines
5. Run water through both faucets and
inlet hoses, into a bucket or laundry
tub, to get rid of particles in the water
lines that might clog the inlet valve
screens.
Connect the inlet hoses to the washer
6. Attach the hose with the red coupling
to the HOT (bottom) inlet valve.
Attaching the red coupling first makes
it easier to tighten connection with
pliers. Screw on coupling by hand
until seated on the washen Using pli-
ers, tighten the couplings with an
additional two-thirds turn.
NOTE: Do not overtighten, Damage
to the valves can result.
1.Cold water inlet valve (blue)
2. Hot water inlet valve (red)
NOTE: The inlet valve may be on the
right or the left side of the washer,
depending on your model.
7. Attach the hose with the blue cou-
pling to the COLD water (top) inlet
valve. Screw on coupling by hand
until seated on the washer. Using pli-
ers, tighten the couplings with an
additional two-thirds turn,
NOTE: Do not overtighten, Damage
to the valves can result.
Check for leaks
8. Turn on the water faucets and check
for leaks. A small amount of water
might enter the washer. You will drain
this later.
NOTE: Replace inlet hoses after 5
years of use to reduce the risk of hose
failure. Record hose installation or
replacement dates for future reference.
• If you only connect one water
hose, you must cap off the remain-
ing water inlet port.
• Periodically inspect and replace
hoses if bulges, kinks, cuts, wear,
12
or leaks are found.
Secure the Drain Hose
1.
Drape the power cord over the console.
2.
Remove any cardboard used to move
washer.
3.
Locate the remaining piece of ship-
ping strap (not the end with the cotter
pins) from step 3 of "Remove
Shipping Strap," Use it to wrap the
drain hose together with the laundry
tub or standpipe. Push fastener into
the nearest hole in the shipping strap.
Remaining portion of Shipping Strap
4. Wrap the drain hose to the laundry
tub leg or standpipe with the tie strap.
(See illustration.)
If the washer faucets and the drain
standpipe are recessed, put the
hooked end of the drain hose in the
standpipe, Tightly wrap the tie strap
around the water inlet hoses and the
drain hose.
Level the Washer
Properly leveling your washer prevents
excessive noise and vibration,
Install the front leveling feet
1. Prop up the front of the washer about
4 in. (10.2 cm) with a wood block or
similar object. The block needs to
support the weight of the washer.
2. Screw the lock nut onto each foot to
within 1 in. (2.5 cm) of the base.
1"
(2.5 cm)
&
3. Screw the feet into the correct holes
at the front corner of the washer until
the nuts touch the washer.
NOTE: Do not tighten the nuts until
the washer is level.
4. Tiltthewasherbackandremovethe 3.
woodblock.Gentlylowerthewasher
tothefloor. 4.
5. Slide to final location.
6. Check the levelness of the washer
by placing a level on the top edges
of the washer; first side-to-side, then
front4o-back.
If the washer is not level, move the
washer out slightly, tip back, prop up
the front of the washer with the wood
block and adjust the feet up or down
as necessary, Repeat this step until
washer is level.
7. After the washer is in the final loca-
tion and level, use a _Gin. (1.43 cm)
open-end wrench to turn the nuts on
the feet tightly against the washer
cabinet.
If the nuts are not tight against the
washer cabinet, the washer may
vibrate.
8. Tilt the washer forward until the rear
of the washer is at least 4 in, (10.2
cm) off the floor, You may hear the
self-adjusting rear feet click into
place. Lower the washer to the floon
Complete Installation
1. Check the electrical requirements, Be
sure that you have the correct electri-
cal supply and the recommended
grounding method. (See "Electrical
Requirements.")
2, Check to be sure all parts are now
installed. If there is an extra part, go
back through the steps to see which
step was skipped.
5.
6.
7.
8.
9.
10,
11.
Check to be sure you have all of
your tools.
Check to be sure that the yellow
shipping strap was removed from the
back of the washer and used to
secure the drain hose.
Dispose/recycle all packaging
materials.
Check to be sure the water faucets
are on.
Check for leaks around faucets and
inlet hoses.
Electrical Shock Hazard
Plug into a grounded
3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these
instructions can result in
death, fire, or electrical shock.
Plug into a grounded 3 prong outlet.
Remove the protective film on the
console and any tape remaining on
the washer,
Read "Operating Your Washer."
To test your washer, measure half of
the normal recommended amount of
powdered or liquid detergent and
pour it into the washer basket or
detergent dispenser (on some mod-
els). Close the lid. Select any cycle,
and then press START. Allow it to
complete one whole cycle.
13
To get the maximum cleaning and
fabric care from your washer, please
read and follow these instructions.
NOTE: The drawings in this section show
the basic features of all models covered
by this manual. Refer to the supplied
"Feature Sheet" for your washer's particu-
lar features.
Never place items in the washer
Fire Hazard
that are dampened with gasoline
or other flammable fluids.
No washer can completely
remove oil,
Do not dry anything that has ever
had any type of oil on it (including
cooking oils).
Doing so can result in death,
explosion, or fire,
LID INSTRUCTIONS
These instructionsare found under the
lid of your washer.
Add measured detergent to the washer basket.
1. SELECT & ADJUST- ............ Make the selections for these washer controls:
• WATER LEVEL Adjust to load size.
• WASH I RINSE TEMP ...... Selection is based on type of fabric and soil.
2. SELECT CYCLE .............. Choose more time for heavily soiled loads and less
time for lightly soiled loads.
3. PULL TIMER TO START ..... Lid must be closed to complete cycle.
PUSH TIMER TO STOP
14
Antiperspirants, Deodorants
Treat with a paste of ammonia and color-
safe bleach. Let stand for 30 minutes.
Wash in hottest water safe for fabric.
Blood
Rinse immediately or soak in cold water
with detergent for 30 minutes. Rinse. Rub
detergent into any remaining stains. Rinse
thoroughly. Wash.
Milk, Ice Cream
Sponge immediately or apply a prewash
soil and stain remover, Rinse. Wash,
Repeat if necessary. If stain remains, apply
a few drops of liquid detergent. Rinse. If
stain remains, soak. Wash.
Grass
Use an enzyme presoak or rub enzyme
detergent on the stain. Launder with deter-
gent and bleach appropriate for the fabric.
Ketchup, Tomato Products
Sponge immediately or apply a prewash
soil and stain remover. Rinse, Wash, If
stain remains, apply a liquid detergent to
stain or soak in warm water with detergent.
Rewash.
Mud
Brush off the dry mud, Rinse under cold
water. Pretreat with a paste of detergent
and water, Launder using detergent and
bleach safe for the fabric.
STARTING YOUR WASHER
STEP 1. Add measured detergent
directly into washer basket, Then place
a load of sorted clothes in the washer.
STEP 2. Close washer lid.
STEP 3. Set WATER LEVEL Control O
based on the size of your wash load.
STEP 4. Push the Cycle Selector Control
(Timer) knob _) in and turn to the right.
Set cycle and time according to the type
of fabric in the load.
STEP 5. Pull the Cycle Selector Control
(Timer) knob O out, The dial will rotate as
the cycle progresses. The knob will
not rotate.
WA'nER LEVEL WA'nER 11EMFB_A_,JRE
mu_
mm_w
J
STOPPING/RESTARTING
YOUR WASHER
• To stop the washer at any time, push
the Cycle Selector Control (Timer)
knob _) in,
• Pull the knob out to restart.
w,wmmE _mw w_wa_,
15
SET WATER LEVEL CONTROL
WASH/RINSE WATER
TEMPERATURE
Your wash/rinse water temperature control
is part of the Cycle Selector Control
This control gives you the flexibility to
save water when washing small loads,
Your washer lets you select a water
setting based on the size of your
wash load.
• For normal loads, start with a medium
load, Adjust up or down depending on
(Timer) knob. All rinses are cold to save
energy.
• For a HOT water wash, select SUPER.
• For a WARM water wash, select
REGULAR.
• For a COLD water wash, select SHORT.
your load, Clothes should move freely
and roll toward the agitator.
• To change to a higher water level
setting after the washer has started to
agitate, turn the knob to the desired new
setting.
To select a different wash temperature
and cycle (time):
STEP 1, Push in the Cycle Selector
Control (Timer) knob and turn clockwise to
the desired water temperature,
STEP 2. Pull out the Timer knob and
allow the washer to fill.
STEP 3. When the washer has filled,
push in the Timer knob and turn to the
desired cycle (time).
STEP 4. Pull out the Timer knob.
SELECTING WATER TEMPERATURES
Wash Water
Temperature Suggested Fabrics Comments
HOT • Work clothes • Best cleaning for heavily soiled items
111°F (44°C) • Sturdy whites/ • Removes oils, perspiration, greasy soils
or above colorfast pastels and stains
WARM • Dark/non-colorfast colors • Best for moderately soiled to lightly soiled items
90°-110°F • Permanent press items • Safe for most fabric finishes
(32°-43°C) • Nylon, polyester, acrylics, • Less fading and dye bleeding
COLD* • Extra-sensitive coIors • Best for very lightly soiled items
70°-90°F • Non-colorfast items • Saves hot water
(21°-32°C) • Hand washables
*In wash water tern eratures colder than 70°F (21°C), detergents do not dissolve well. Also,
soils may be difficult to remove and some fabrics may retain wear wrinkles and have
increased pilling - the formation of small lint-like balls on the surface of garments. Pilling is
the naturai result of wearing and washing of garments.
• Diapers • Prevents graying or yellowing
silks, woolens • Reduces wrinkling
• Knits/delicate fabrics
16
SETTING YOUR CYCLE
SELECTOR (TIMER) CONTROL
• For sturdy or heavily soiled loads, use
SUPER.
• For moderately soiled loads, use
REGULAR,
• For delicate or lightly soiled loads, use
SHORT.
HEAVY DUTY
Use this cycle to get up to 14 minutes of
wash time. Wash combines fast speed
agitation and fast spin speeds.
8HORT
HEAVY DUTY
REGULAR
WA.Iqi COLD
SUFWl
HO'r/CGLO
PERMANENT PRESS
The PERMANENT PRESS cycle includes
a load cooling process that reduces
wrinkling compared to other cycles.
Use this cycle to get up to 10 minutes of
wash time. Wash combines fast speed
agitation and fast spin speeds.
NOTE: When the timer reaches PAUSE,
the washer will drain and pause for no
more than two minutes while some of
the wash water is replaced with rinse
water.
RINSE AND SPIN
When using extra detergent for heavily
soiled clothes, or washing special-care
items, you may find an extra rinse and
spin is needed.
STEP 1. Set WATER LEVEL Control.
STEP 2. Set the Cycle Selector Control
(Timer) knob to the RINSE setting.
STEP 3. Pull Cycle Selector Control
(Timer) knob out to start washer.
lZ
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SPIN ONLY
A drain and spin may help shorten drying
times for some heavy fabrics or special-
care items by removing excess water.
STEP 1, Set the Cycle Selector Control
(Timer) knob to the SPIN setting.
STEP 2. Pull the Cycle Selector Control
(Timer) knob out to start washer.
12I
14
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UNDERSTANDING WHAT HAPPENS
DURING THE WASHER CYCLE
HEAVY DUTY
PERMANENT PRESS
selected level
_]_ Fill to
Wash
selected time
no spin
Drain -
Spin
selected level
Fill to
Rinse
no spin
Drain -
Spin
selected level
Fill to
Wash
selected time
Partial
Drain
Pause
cool down
Fill for
Wash
no spin
Drain -
Spin
Off
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selected level
Fill to
Rinse
no spin
Drain -
Spin
Off
DUAL ACTION ®AGITATOR
F_t°j'mu°j,'*" "t_] i[_ _["
Kenmore's DUAL ACTION ®Agitator
gives you flexible fabric care for even
your largest loads.
The best cleaning
action in your
washer takes
place at the bot-
tom where the
agitator vanes
move back and
forth to flex the
fabric, loosening
the soil. To get all
your clothes down
to the bottom of
the washer, the
upper portion of
the agitator has
uniquely designed, spiral vanes to help
push the clothes that are on top down to
the bottom. This spiraling action dis*
places the clothes that are on the bot-
tom with a "roll-over" motion.
UNDERSTANDING NORMAL
WASHER SOUNDS
Your new washer may make sounds
that your old one didn't. Because the
sounds are unfamiliar, you may be
concerned about them.
The following describes some of the
normal sounds you may hear and what
causes them.
During Drain
The rate that water is drained from your
washer depends on your installation. If
water is drained quickly from the washer,
you may hear air being pulled through the_
pump. This happens during the end of _;_
draining, _
After Drain and Before Spin _'
When the cycle changes from draining
to spinning, you may hear a noise as the
gearcase shifts.
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PREPARING CLOTHES
FOR WASHING
Follow these recommendations
to help you prolong the life of
your garments.
• Close zippers, snaps, and hooks to
avoid snagging other items. Remove
pins, buckles, and other hard objects
to avoid scratching the washer interior.
Remove non-washable trim and
ornaments.
• Empty pockets and turn them
inside out,
• Turn down cuffs, brush away lint
and dirt.
• Turn synthetic knits inside out to
avoid pilling.
• Tie strings and sashes so they will
not tangle.
• Mend tears, loose hems, and seams.
• Treat spots and stains.
• Stained or wet garments should be
washed promptly for best results.
SORTING
• Separate heavily soiled items from
lightly soiled ones, even if they
would normally be washed together.
Separate lint givers (towels, chenille)
from lint takers (corduroy, synthetics,
permanent press). When possible,
turn lint givers inside out,
• Separate dark colors from light colors,
colorfast items from non-colorfast items.
• Sort by fabric and construction
(sturdy cottons, knits, delicate items).
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LOADING • Reduce wash time by using a lower
water level setting. Loads with only a
few small items need less wash time.
Proper loading of your washer con-
tributes to proper cleaning and fabric
care and reduces machine noise.
• Drop items into washer loosely. Fill
to the top of the basket (top row of
holes), Do not wrap items around the
agitator. Items should move easily
through wash water for best cleaning
and wrinkle-free results, Items should
sink and reappear later.
• Load washer properly and select cor-
rect water level setting, Overloading or
packing the machine, and selecting a
setting too small for the wash load
can:
cause poor cleaning
increase wrinkling
create excessive lint
wear out items faster
(because of pilling)
• Load by the amount of space items
take up, not by their weight.
• Mix large and small items in each
load. Load evenly to maintain washer
balance.
An off-balance load can make the
washer vibrate during spin.
• Use a higher water level setting to
reduce wrinkling with permanent press
LOADING SUGGESTIONS
For these suggested full-sized loads
set the WATER LEVEL selector to the
highest water level setting.
EXTRA LARGE CAPACITY PLUS
WASHERS
Heavy Work
Clothes
3 jeans
3 workpants
2 workshir_s
1 sweatsbirt
1 sweatpants
Towels
7 bath towels
8 hand towels
9 wash cloths
Mixed Load
2 sheets
(1 king, 1 twin)
2 pillowcases
2 shirts
2 blouses
6 T-shirts
5 shorts
6 handkerchiefs
clothes and some synthetic knits.
These items should have more room
to move in the water than heavy items
(towels, jeans).
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CLEANING YOUR WASHER
Exterior
Wipe up detergent, bleach, and other spills
with a soft, damp cloth or sponge as they
occur. Occasionally wipe the outside of the
washer to keep it looking like new.
Do not put sharp or metal objects in your
washer. They can damage the finish.
Check all pockets for pins, clips, money,
bolts, nuts, etc. Do not lay these objects on
your washer after emptying pockets.
Interior
Clean interior with 1 cup (250 mL)
of chlorine bleach mixed with 2 cups
(500 mL) of detergent. Run washer
through a complete cycle using hot water.
Repeat process if necessary.
NOTE: Remove hard water deposits using
only cleaners labeled as washer safe.
WATER INLET HOSES
Replace inlet hoses after five years
of use to reduce the risk of hose
failure. Periodically inspect and
replace inlet hoses if bulges, kinks,
cuts, wear, or leaks are found. When
replacing your inlet hoses, mark the
date of replacement on the label with
a permanent marker.
WINTER STORAGE
OR MOVING CARE
Install and store your washer where
it will not freeze, Because some water
may stay in the hoses, freezing can
damage your washen If storing or
moving your washer during freezing
weather, winterize it,
To winterize washer:
1. Shut off both water faucets.
2, Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.V.-type antifreeze
in the basket.
4. Run washer on a SPIN setting for
about 30 seconds to mix the antifreeze
and water. Some of the mixture will
pump out while the washer spins.
5. Unplug washer or disconnect power.
To use washer again:
1. Flush water pipes and hoses.
2, Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Plug in washer or reconnect power.
5. Run the washer through a complete
cycle with 1 cup (250 mL) of detergent
to clean out antifreeze.
NON-USE OR VACATION CARE
Operate your washer only when you are
at home. If you will be on vacation or
not using your washer for an extended
period of time, you should:
• Unplug washer or disconnect power.
• Turn off the water supply to the washer.
This helps avoid accidental flooding
(due to a water pressure surge) while
you are away.
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Most laundering problems are easily solved if you understand the cause. Check
these lists for common laundry and washer problems. If you need further assis-
tance, see service and assistance information on back cover.
Problem Possible Cause Solution
Washer Leaks Household plumbing isIeaking. Repair pIumbing.
inlet hoses not tight. Tighten hoses (see "lnstaIlation
instructions").
Inlet hosewashers not Reseatwashers (see "Installation
properly seated. Instructions").
Drain hose not properly Clamp drain hose (see "Installation
clamped or is off. Instructions").
Drain is cIogged. Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17gal (64 L) of water per minute.
Tub moved forward during Ensure tub is centered before
unloading,causing water starting washer.
to deflect off tub ring.
Unit notIevel causing water Ensurefront feet are installed and
to deflect off tub ring. nutsare tightened. Level washer.
Reset rearlegs (see "lnstalIation
Instructions").
Load is unbalanced. Spray Redistributethe load.
rinsesare deflectingoff load.
Washer is overloaded. FiIIs ReduceIoad size.
or spray rinses are deflecting
off load.
Won't Drain/ Drain hose is kinked or Straighten or unplug hose (see
Won't Spin/ clogged. "Installation Instructions").
Wet Loads
Correct operation of After awash or rinse, the washer will
neutraldrain, drain without spinning. After draining,
the spinning begins.
Lid isopen. Close the lid.
Drain hose is more than Lowerdrain hose (see "lnstalIation
96 in. (2.4 m) above the floor. Requirements").
Too much detergent - Use less detergent.
excessive sudsing.
Lowvoltage or using an Check electrical source or call
extension cord. electrician. Do not use extension
cords.
Cold rinses. Cold rinses leave loads wetter than
warm rinses. This is normal.
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Problem Possible Cause Solution
Continues Drain hoseis less than Raise the drain hose (see
to Fill/ 39 in. (99 cm) above floor. "Installation Requirements").
Continues
to Drain/ Drain hose fits tighfly into Adjust drain hose for loose fit (see
Cycle Stuck standpipe. "lnstaIlation Instructions").
Drain hosetaped into Do not seal off drain hose with tape.
standpipe. The drain hose needs an air gap.
Washer Makes Load is unbalanced. Redistribute load.
Noise
Washer is not level Level washer. Reset rear legs (see
Rear leveIing legs not set. "Installation Instructions").
Nuts on front feet not tight. Tighten nuts (see "Installation
Instructions").
Yellowshipping strapwith Remove strap with cotter pins
cotter pins not completeIy (see "lnstaIlation Instructions").
removed.
Floor not strong enough Relocate washer (see "Installation
to support washer. Requirements").
Gears engaging after drain This is normal
and before spin.
Upper part of agitator clicks This is normal
during wash.
Won't Water inletvalve Clean screens.
Fill/Won't screens are plugged.
Rinse/Won't
Agitate/ Water isturned off. Turn on water.
Wrong Hot and coId hoses are Reverse hoses (see "Installation
Temperature reversed. Instructions").
Inlet hoseis kinked. Straighten hoses.
Timer dial is not lined up. Turntimer knobto the right slightly
and puII to start.
Power cord not plugged in. Plug into a grounded 3 prong outlet.
24
Problem Possible Cause Solution
Machine Power cord not pIugged in. Plug into a grounded 3 prong outlet.
Stops
No power at plug. Check electrical source or call
electrician,
Fuse blown or circuit Replace fuse or reset circuit breaker.
breaker open. if problem continues, call electrician.
Using an extension cord. Do not use extension cords.
Timer is not lined up. Turn timer to the right slightly
and pull to start.
Timer knob not pulIed out. Set and puII out knob.
Machine is overloaded. Wash smaller loads.
Agitator Not The top of the agitator moves This is normal.
Working only in one direction.
The top of the agitator is Ioose. This is normal.
Water Level The top of the agitator is much This is normal.
Too Low/Not higher than the highest water
Completely level This creates a perception
Filling of the washer not being full.
Tub is Tub pulledforward when Ensure tub is centered before
Crooked unloading, starting washer.
Tub moves. This is normal.
Unit not Ievel. Ensure front feet are instaIled and
nuts are tightened, Level washer.
Reset rear legs (see "Installation
instructions").
Lint on Load improper sorting. Sort lint givers from lint takers
and by color.
Overloading, Lint can be trapped in load if
overloaded. Wash smaIler loads.
Paper or tissue in pockets. Clean out pockets before washing.
Not enough detergent. Use enough detergent to
hoId Iintin water.
Detergent not dissoIving. Use wash water warmer than
Watertemperature Iowerthan 70°F (21°C).
70°F (21°C).
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Problem Possible Cause Solution
Tearing Overloading. Improper Loads should move freely during
use of washer, wash. Washsmaller loads.
Improper use of chlodne Do not pour chlorine bleachdirectly
bIeach, Undiluted bleach on load. Wipe up bleach spills.
will damage fabrics.
Sharpitems not removed Clean out pockets beforewashing.
from pockets; fasteners Zip zippers before washing,
not fastened.
Itemsdamaged before Mend rips and broken threads in
washing, seams before washing.
Stains on Improper use of fabric Dilute fabric softener and add to
Load softener in washer or dryer, deep rinse only.
Iron in water (rust). InstaIIaniron filter.
Under use of detergent causing Useenough detergent to remove
soiI to be redeposited, soil and hold it in suspension.
Dye transfer due to not Sort dark clothing from whites
sorting Ioads properly, and lights.
Dye transfer due to not Unload the washer as soon as
unloadingwasher promptly, it stops.
Load is Notremoving load promptly. Unloadthe washer as soon as it stops.
Wrinkled
Overloading. Loads should move freely during
wash. Wash smaller loads.
Hoses reversed. Reverse hoses (see "Installation
Instructions").
Load is Overloading. Loads should move freely during
Tangled/ wash. Wash smaller loads.
Twisted
Clothes wrapped around Do not wrap items around agitator
agitator, when loading the washer.
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WE SERVICE WHAT WE SELL
Your purchase has added value because you can depend on Sears Home
Central _,for service, With over 12,000 trained repair specialists and access to over
4,2 million parts and accessories, we have the tools, parts, knowledge and skills to
ensure our pledge: We Service What We Sell.
Sears Maintenance Agreements
Your Kenmore ®appliance is designed, manufactured and tested to provide years
of dependable operation, Yet any major appliance may require service from time to
time, The Sears Maintenance Agreement offers you an outstanding service
program, affordably priced.
The Sears Maintenance Agreement
• Is your way to buy tomorrow's service at today's price.
• Eliminates repair bills resulting from normal wear and tear.
• Provides for non-technical and instructional assistance.
• Even if you don't need repairs, provides an annual Preventive Maintenance
Check, at your request, to ensure that your appliance is in proper running
condition.
Some limitations apply. For more information, call 1-800-827-6655.
For information concerning Sears Canada Maintenance Agreements,
call 1-800-361-6665
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