Use & Care Guide
Manual de uso y cuidado
Guide d_utilisation et d_entretien
English / Espafiol / Fran_ais
Models/Modelos/Mod_les: 106.5178 _
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P/N W10670377A
Sears Brands Management Corporation
Hoffman Estates, IL, U.S.A. 60179
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
@
TABLEOF CONTENTS
PROTECTION AGREEMENTS ................................................... 2
WARRANTY ............................................................................. 3
REFRIGERATOR SAFETY......................................................... 4
Proper Disposal of Your Old Refrigerator ....................................5
REFRIGERATOR USE................................................................ 5
Install CleanFIow TM Air Filters.........................................................5
Install CrisperKeeper TM Produce Preserver...................................6
EnsuringProper Air Circulation ...................................................... 7
Using the Controls .............................................................................8
Water and Ice Dispensers ...............................................................9
Water Filtration System................................................................. 10
Ice Maker and Storage Bin.............................................................11
REFRIGERATOR FEATURES.................................................... 12
Refrigerator Door Bins....................................................................12
Bottle/Can Rack ..............................................................................12
Refrigerator Shelves ........................................................................12
Wine Rack ........................................................................................12
Dell Drawer .......................................................................................12
Convertible Vegetable/Meat Drawer, Crisper and Covers .... 13
Convertible Vegetable/Meat Drawer Temperature Control ..13
Crisper Humidity Control ................................................................13
Utility Bin........................................................................................... 13
FREEZER FEATURES............................................................... 14
Freezer Door Bins............................................................................ 14
Freezer Shelf .................................................................................... 14
Freezer Bin........................................................................................ 14
REFRIGERATOR CARE ........................................................... 14
Cleaning ............................................................................................ 14
Lights...................................................................................................15
Power Interruptions ......................................................................... 17
Vacation and Moving Care .......................................................... 17
PROBLEM SOLVER .................................................................. 18
ACCESSORI ES........................................................................ 22
WATER FILTER CERTIFICATIONS .......................................... 22
PERFORMANCE DATA SHEET ............................................... 23
SERVICE NUMBERS ............................................. BACK COVER
JNDICE ................................................................................... 24
TABLE DESMATIERES ............................................................ 50
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore ® product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement* includes:
1/Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage--real protection.
1/Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
I/' Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
1/"No-lemon" guarantee- replacement of your covered
product if four or more product failures occur within twelve
months.
1/Product replacement if your covered product can't be fixed.
1/Annual Preventive Maintenance Check at your request - no
extra charge.
I/' Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of
us as a "talking owner's manual."
1/Power surge protection against electrical damage due to
power fluctuations.
I/$250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
I/Rental reimbursement if repair of your covered product takes
longer than promised.
1/25% discount off the regular price of any non-covered
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after
the product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.
*Coverage in Canada varies on some items. For full details call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME ®.
2
KENMORE APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all
supplied instructions, if this appliance fails due to a defect in
material and workmanship within one year from the date of
purchase, call 1-800-4-MY-HOME _ (1-800-469-4663) to
arrange for free repair.
If this appliance is ever used for other than private family
purposes, this warranty applies for only 90 days from the date
of purchase.
Thiswarranty covers only defects in material and
workmanship. Sears will NOT pay for.
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, incandescent light
bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for
a particular purpose, are limited to one year or the shortest
period allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not
allow the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may
not apply to you.
This warranty applies only while this appliance is used in the
United States or Canada _.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
_ln Canada, in-home repair service is not available in all areas,
nor will this warranty cover user or servicer travel and
transportation expenses if this product is located in a remote
area (as defined by Sears Canada Inc.) where an authorized
servicer is not available.
Sears Brands Management Corporation
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
PRODUCT RECORD
Record your complete model number, serial number, and
purchase date. You can find this information on the model and
serial number label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning
your appliance.
Model number
Serial number
Purchase date
Save these instructions and your sales receipt for future
reference.
REFRIGERATORSAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
[] Plug into a grounded 3 prong outlet.
[] Do not remove ground prong.
[] Do not use an adapter.
[] Do not use an extension cord.
[] Disconnect power before servicing.
[] Replace all parts and panels before operating.
[] Remove doors from your old refrigerator.
SAVE THESE INSTRUCTIONS
[] Use nonflammable cleaner.
[] Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
[] Use two or more people to move and install refrigerator.
[] Disconnect power before installing ice maker (on ice maker
kit ready models only).
[] Use a sturdy glass when dispensing ice (on some models).
[] Do not hit the refrigerator glass doors (on some models).
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
4
Proper Disposalof Your Old Refrigerator
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are
still dangerous, even if they will sit for "just a few days." If you
are getting rid of your old refrigerator, please follow these
instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer..
• Take off the doors.
• Leave the shelves in place so that children may not easily
climb inside.
REFRIGERATORUSE
important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
2. Lift open the vented door.
3. Snap the filter into place.
On some models, your refrigerator's accessory packet includes
two air filters, which must be installed prior to use. On some
models, the air filters are already installed at the factory.
:3-..
The air filter reduces the buildup of odors. This helps to maintain
a cleaner environment inside the refrigerator.
Installing the Air Filters (on some models)
The filters should be installed in two separate locations.
Location 1:
Install one of the filters behind the vented door, which is located
(depending on your model) along either the rear or left interior
wall near the top of the refrigerator compartment.
\
4. Close the vented door.
Location 2;
Install the other filter in the filter housing assembly, which is
located along an interior side wall of the crisper and/or
convertible drawer.
i t m
Remove the air filter from its packaging.
NOTE= There are two housing assemblies. Use one for one of the
CleanFIow TM Air Filters, and use the other for the
CrisperKeeper TM Produce Preserver pouches. Do not install
Air Filters and Produce Preserver pouches in the same housing
assembly. See "Install CrisperKeeper TM Produce Preserver" for
additional information.
1. Removetheairfilterfromitspackaging.
2. Liftuponthehousinginordertoremoveitfromitsmounting
tabalongthewall.
3. Snapthefilterintoplaceontherearofthehousing.
4. Placethehousingbackonthemountingtabalongthewall.
Installing the Filter Status Indicators (on some models)
Each filter comes with a status indicator, which should be
activated and installed at the same time the air filter is installed.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order a replacement air filter, see "Accessories."
1. Remove the old air filter by squeezing in on the side tabs.
2. Remove the old status indicator.
3. Install the new air filter and status indicator using the
instructions in the previous sections.
S_' G_ Sse_H'eel_...... e__i'/_s_%_©d,_ce P_'ese_"ve_ __<s....
On some models, your refrigerator's accessory packet includes
a Produce Preserver, which should be installed prior to use. On
some models, the Produce Preserver is already installed at the
factory.
The Produce Preserver absorbs ethylene, allowing the ripening
process of many produce items to slow down. As a result, certain
produce items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to high amounts of ethylene.
Location 1:
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator,
until the bubble pops to activate the indicator.
3. Lift open the vented air filter door. There are notches behind
the door. Slide the indicator down into the notches, facing
outward.
NOTE: The indicator will not easily slide into the notches if
the rear bubble has not been popped.
4. Close the air filter door, and check that the indicator is
visible through the rectangular hole in the door.
Location 2.
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator,
until the bubble pops to activate the indicator.
3. Slide open the cap on the housing assembly.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator's rear
bubble has not been popped.
Apples
Asparagus
Berries
Broccoli
Cantaloupe
Carrots
Citrus Fruit
Grapes
Lettuce
Pears
Spinach
Sensitivity to
Ethylene
High
Med.
Low
High
Med.
Low
Med.
Low
High
High
High
Ethylene
Production
Very High
Very Low
Low
Very Low
High
Very Low
Very Low
Very Low
Very Low
Very High
Very Low
Installingthe Produce Preserver(on some models)
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AIDTREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
6
For best performance, always use two Produce Preserver
pouches. Both pouches should be installed in the same housing
assembly, which is located along an interior side wall of the
crisper and/or convertible drawer.
NOTE: There are two housing assemblies. Use one for the
CrisperKeeper TM Produce Preserver pouches, and use the other
for one of the CleanFIow TM Air Filters. Do not install Produce
Preserver pouches and Air Filters in the same housing assembly.
See "Install CleanFIow TM Air Filters" for additional information.
Remove the Produce Preserver pouches from their
packaging.
I. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator,
until the bubble pops to activate the indicator.
3. Slide open the cap on the Produce Preserver housing.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator's rear
bubble has not been popped.
Replacing the Produce Preserver (on some models)
The disposable pouches should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order replacements, see "Accessories."
1. Remove the old pouches from the Produce Preserver
housing.
2. Remove the old status indicator.
3. Install the new pouches and status indicator using the
instructions in the previous sections.
In order to ensure proper temperatures, you need to permit air
to flow between the two sections. Cold air enters the bottom of
the freezer section and moves up. It then enters the refrigerator
section through the top vent. (On Style 2 models, this air is also
evenly distributed throughout the refrigerator compartment
through six vents on the back wall.) Air then returns to the
freezer as shown.
2. Lift up on the housing in order to remove it from its mounting
tab along the wall.
3. Open the housing by pulling up and out on the back of the
top of the housing.
4. Place both pouches inside the housing, then snap the housing
back together.
5. Place the housing back on the mounting tab along the wall.
Installing the Status Indicator (on some models)
The Produce Preserver comes with a status indicator, which
should be activated and installed at the same time the pouch is
installed.
Style 1 Style 2
/
txxt.............•................
Do not block any of these vents with food such as soda, cereal,
bread, etc. If the vents are blocked, airflow will be obstructed
and temperature and moisture problems may occur.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
Therefrigeratorandfreezercontrolsarelocatedonthe
dispenserpanel.
IMPORTANT=Thedisplayscreenonthedispensercontrolpanel
willturnoffautomaticallyandenter"sleep"modewhenthe
controlbuttonsanddispenserpadhavenotbeenusedfor
2minutesormore.Whilein"sleep"mode,thefirstpressofa
controlbuttonwillonlyreactivatethedisplayscreen,without
changinganysettings.
• Touchanycontrolbuttononthedispenserpaneltoactivate
thedisplayscreen.Thehomescreenwillappearasshown.
Adjustingthe Controls
For your convenience, your refrigerator and freezer controls are
preset at the factory. When you first install your refrigerator,
make sure that the controls are still set to the "mid-settings." The
factory recommended set points are 37°F (3°C) for the
refrigerator and O°F (-18°C) for the freezer.
IMPORTANT:
Wait 24 hours before you put food into the refrigerator. If
you add food before the refrigerator has cooled completely,
your food may spoil.
NOTE= Adjusting the set points to a colder than
recommended setting will not cool the compartments any
faster.
• If the temperature is too warm or too cold in the refrigerator
or freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
• The preset settings should be correct for normal household
usage. The controls are set correctly when milk or juice is as
cold as you like and when ice cream is firm.
• Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
To view and adjust the set points, press and hold the
TEMPERATURE button for 3 seconds. When adjust mode is
activated, adjusting information will appear on the display
screen.
NOTE= To view Celsius temperatures, press the LIGHT button
when adjust mode is activated. Toreturn the display setting to
Fahrenheit, press LIGHT again.
• When adjust mode is activated, the display screen shows
the refrigerator set point and "REFRIGERATOR" appears.
• Press LOCI( to raise the set point, or press ACCELER-ICE to
lower the set point.
• When you have finished viewing (and adjusting if desired)
the refrigerator set point, press TEMPERATURE to change the
display to show the freezer set point. When the zone has
been changed, "FREEZER" appears on the display screen.
• Press LOCI( to raise the set point, or press ACCELER-ICE to
lower the set point.
• When you have finished viewing (and adjusting if desired)
both the refrigerator and freezer set points, press RESET
FILTERto save the settings.
NOTE= To exit without saving changes, press WATER/ICE at
any time while in adjust mode, or allow about 60 seconds of
inactivity and adjust mode will turn off automatically.
When adjusting temperature set points, use the following chart
as a guide.
CONDITION: TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too cold REFRIGERATOR Setting
1° higher
REFRIGERATOR too warm REFRIGERATOR Setting
1° lower
FREEZERtoo cold FREEZERSetting 1° higher
FREEZERtoo warm / FREEZERSetting 1° lower
Too little ice
The set point range for the refrigerator is 33°F to 45°F (O°C to
7°C). The set point range for the freezer is -5°F to 5°F (-21°C to
-15°C).
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
• To turn cooling off, press and hold the LOCI( and RESET
FILTER buttons at the same time for 3 seconds.
IMPORTANT= To avoid unintentionally locking the dispenser
or changing other settings, be sure to press both buttons at
exactly the same time.
Whencoolingisoff,"COOLINGOFF"willappearonthe
displayscreen.
• PressandholdLOCI<andRESETFILTERfor3secondsagain
toturncoolingbackon.
AdditionalFeatures
• The display screen on the dispenser control panel will turn
off automatically and enter "sleep" mode when the control
buttons and dispenser pad have not been used for 2 minutes
or more. While in "sleep" mode, the first press of a control
button will only reactivate the display screen, without
changing any settings.
Accelerated Ice Production
The Accelerated Ice feature assists with temporary periods of
heavy ice usage by increasing ice production.
IMPORTANT: This feature only works if the ice maker is turned
on. See "Ice Maker and Storage Bin."
• To turn on the feature, press ACCELER-ICE. When the
feature is on, the Accelerated Ice icon will appear on the
dispenser display screen.
The Accelerated Ice setting will remain on for a minimum of
90 minutes unless manually turned off.
• To manually turn off the feature, press ACCELER-ICE again,
or adjust the freezer temperature set point. The Accelerated
Ice icon will disappear when the feature is off.
NOTE: If increased ice production is desired at all times, change
the freezer set point to a lower setting. Setting the freezer to a
colder temperature may make some foods, such as ice cream,
harder.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the
refrigerator or freezer door is open for 5 minutes and the
product cooling is turned on. The alarm will repeat every
2 minutes. Close both doors to turn it off. The feature then resets
and will reactivate when either door is left open again for
5 minutes.
NOTE: To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, press any
button on the control panel. The alarm sound will be temporarily
turned off, but the Door Ajar icon will still be displayed on the
dispenser control panel.
Flush the Water System
Air in the water dispensing system can cause the water
dispenser to drip. After connecting the refrigerator to a water
source or replacing the water filter, flush the water system.
Flushing the water dispensing system forces air from the water
line and filter, and prepares the water filter for use.
NOTE: As air is cleared from the system, water may spurt out of
the dispenser.
1. Using a sturdy container, depress and hold the water
dispenser pad for 5 seconds, then release it for 5 seconds.
2. Repeat Step 1 until water begins to flow.
3. Once water begins to flow, continue depressing and
releasing the dispenser pad (5 seconds on, 5 seconds off)
until a total of 3 gal. (12 L) has been dispensed.
Additional flushing may be required in some households.
The Water Dispenser
IMPORTANT.
Dispense at least 1qt (1 L)of water every week to maintain a
fresh supply.
If the flow of water from the dispenser decreases, it could be
caused by low water pressure.
• With the water filter removed, dispense 1 cup (237 mL)
of water. If 1cup of water is dispensed in 8 seconds or
less,the water pressure to the refrigerator meets the
minimum requirement.
• If it takes longer than 8 seconds to dispense 1 cup of
water, the water pressure to the refrigerator is lower
than recommended. See "Water Supply Requirements"
or "Problem Solver" for suggestions.
Disabling Sounds
• To turn off all dispenser and control sounds, press and hold
WATER/ICE and RESETFILTER at the same time for
3 seconds.
IMPORTANT: To avoid unintentionally changing other
settings, be sure to press both buttons at exactly the same
time.
To turn all sounds back on, press and hold WATER/ICE and
RESETFILTER at the same time for 3 seconds again.
_" _@_C@ _C_
NOTES:
• The dispensing system will not operate when either door
(refrigerator or freezer) is open.
• Allow 24 hours for the refrigerator to cool down and chill
water.
• Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced. Wait 72 hours for full
ice production.
To Dispense Water:
1. Press the WATER/ICE button until "Water" is selected.
2. Press a sturdy glass against the dispenser pad. Hold the
glass close to the water dispenser spout to ensure that the
water dispenses into the glass.
A. Water dispenser spout
3. Removethe glassto stopdispensing.
The Ice Dispenser
Ice dispenses from the ice maker storage bin in the freezer when
the dispenser pad is pressed. To turn off the ice maker, see "Ice
Maker and Storage Bin."
Your ice maker can produce both crushed and cubed ice. Before
dispensing ice, select which type of ice you prefer by pressing
the WATER/ICE button.
The display screen indicates which type of ice is selected.
CRUSHED CUBED
For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay when dispensing crushed ice. Noise
from the ice crusher is normal, and pieces of ice may vary in
size. When changing from crushed to cubed, a few ounces of
crushed ice will be dispensed along with the first cubes.
To Dispense Ice:
1. Make sure the desired type of ice is selected. To switch
between cubed and crushed, press WATER/ICE.
The Dispenser Light
When you use the dispenser, the light will automatically turn on.
• If you want the light to be on continuously, press LIGHT. The
display screen indicates when the light is set to stay on.
©
• Press LIGHT again to turn the dispenser light off.
The dispenser lights are LEDsthat cannot be changed. If it
appears that your dispenser lights are not working, see "Problem
Solver" for more information.
The Dispenser Lock
The dispenser can be turned off for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the
refrigerator, to the ice maker, or to the dispenser light. It simply
deactivates the controls and dispenser pad. To turn off the ice
maker, see "Ice Maker and Storage Bin."
• Press and hold LOCI< for 3 seconds to lock the dispenser.
• Press and hold LOCI< a second time to unlock the dispenser.
The display screen indicates when the dispenser is locked.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
2. Press a sturdy glass against the dispenser pad. Hold the
glass close to the ice guide to ensure that the ice dispenses
into the glass.
A. ice guide
IMPORTANT: You do not need to apply a lot of pressure to
the pad in order to activate the ice dispenser. Pressing hard
will not make the ice dispense faster or in greater quantities.
.
Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds
after removing the glass from the pad. The dispenser may
continue to make noise for a few seconds after dispensing.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
Water Filter Status Light
The water filter status light will help you know when to change
your water filter.
• When the dispenser control panel's water filter status
display changes to "ORDER," this tells you that it is almost
time to change the water filter cartridge.
• Replace the water filter cartridge when the water filter
status display changes to "REPLACE."
NOTE: If water flow to your water dispenser or ice maker
decreases noticeably, change the filter sooner. The filter
should be replaced at least every 6 months, depending on
your water quality and usage.
Resetting the Filter Status
• After changing the water filter, reset the status light. Press
RESETFILTERto initiate the reset, then press RESETFILTER
again to confirm that you want to reset the status light.
When the system is reset, the "ORDER" and "REPLACE"
icons will disappear from the display screen.
10
Changing the Water Filter
/
.
Locate the water filter in the top-right corner of the
refrigerator compartment.
2.
Lift open the filter cover door. The filter will be released and
then be ejected as the door is opened.
3.
When the door is completely open, pull the filter straight
out.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
4.
Take the new filter out of its packaging and remove the cap.
Be sure the O-rings are still in place after the cap is
removed.
B
° 1
On Off
Ice Maker Control
• To turn on the ice maker, slide the control to the ON (left)
position.
• To manually turn off the ice maker, slide the control to the
OFF (right) position.
NOTE: The ice maker has an automatic shutoff to keep the
storage bin from overfilling during normal operation. The ice
maker sensors will automatically stop ice production, but the
control will remain in the ON (left) position.
Removing and Replacing the Ice Storage Bin
1. Pressdown the release lever and tilt the bucket outward. Use
both hands to hold the base of the storage bin, then lift it up
and out.
A B
A. Cap B. O-rings
5. With the arrow pointing up, align the new filter with the
filter housing and slide it into place. The filter cover door will
automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the
filter into place. You may need to press hard.
7. Flush the water system. See "Water and Ice Dispensers."
sSxs ' , <3eB
• Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
• The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the
ice maker to a softened water supply. Water softener
chemicals (such as salt) can damage parts of the ice maker
and lead to poor quality ice. If a softened water supply
cannot be avoided, make sure the water softener is
operating properly and is well maintained.
• Do not use anything sharp to break up the ice in the storage
bin. This can cause damage to the ice container and the
dispenser mechanism.
• Do not store anything on top of or in the ice maker or
storage bin.
A
A. Re/ease/ever
NOTE: It is not necessary to turn the ice maker control to the
OFF (right) position when removing the storage bin. The
sensor cover ("flipper door"), located on the right wall of the
freezer door, stops the ice maker from producing ice if the
door is open or the storage bin is removed.
iI I
Turning the Ice Maker On/Off
The On/Off switch can only be accessed when the ice storage
bin has been removed. The switch is located on the freezer door,
on the left side of the wall that surrounds the ice storage bin.
See the following section for bin removal instructions.
A. OnjOlt switch
B. Sensor cover
2.
Replace the bin by sliding it onto the door, then tilting it
back into an upright position. The release lever will click
when the bin is securely in place.
11
REFRIGERATORFEATURES
Your model may have some or all of these features. Features
that can be purchased separately as product accessories are
labeled with the word "Accessory." Not all accessories will fit all
models. If you are interested in purchasing one of the
accessories, please call the toll-free number on the back cover
or in the "Accessories" section.
important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
(e_'tsome _usode s}
To Remove and Replace the Bins=
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports
and pushing it down until it stops.
(on s®me modes)
The dell drawer stores raisins, nuts, spreads, and other small
items at normal refrigerator temperatures.
To Remove and Replace the Dell Drawer=
1. Remove the dell drawer by sliding it straight out to the stop.
Lift the front and slide the drawer out the rest of the way.
2. Replace the dell drawer by sliding it back past the stop.
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o;,s some _'tode s
Re@ige_"_';4o_She/yes
nu_'_'_be_ of sI'_®yes va_ es by mode
Store similar foods together and adjust the shelves to fit
different heights. This reduces the time the refrigerator door is
open and saves energy.
To Remove and Replace a Shelf=
1. Pull the shelf forward to the stop. Tilt the front of the shelf up
and lift it slightly as you pull the shelf from the frame.
2. Replace the shelf by guiding it back into the slots on the
frame and pushing the shelf in past the stop.
Crisper and Convertible Vegetable/Meat Drawers
To Remove and Replace Drawers=
1. Slide crisper or meat drawer straight out to the stop. Lift the
front of drawer with one hand while supporting the bottom
of drawer with the other hand and slide the drawer out the
rest of the way.
2. Replace the crisper or meat drawer by sliding it back in fully
past the drawer stop.
Crisper and Convertible Vegetable/Meat Drawer Covers
To Remove and Replace Covers=
1. Remove the crisper and meat drawer. Pressup in center of
crisper glass insert until it rises above the plastic frame.
Holding the crisper glass firmly, slowly slide the glass insert
forward to remove. Lift crisper cover frame and remove.
Repeat steps to remove the meat drawer cover.
2.
Replace back of meat drawer cover frame into supports or
slides on side walls of the refrigerator and lower or slide the
front of the cover frame into place. Slide rear of glass insert
into cover frame and lower front into place. Repeat steps to
replace the crisper cover.
12
o_ve_'s_ b e Vege_'_:;sbe/Me_°J Ds"_xwe_'
on s®m® modes}
The convertible vegetable/meat drawer can be adjusted to
properly chill meats or vegetables. The air inside the pan is
cooled to avoid "spot" freezing and can be set to keep meats at
the National Livestock and Meat Board recommended storage
temperatures of 28° to 32°F (-2° to 0°C).
IMPORTANT: To extend freshness, wrap meats in airtight,
moisture-proof materials before storing. Always store meat as
recommended.
Adjusting the Control:
• Move the control to the right (lesscold) or to the left (colder)
as desired.
Meat Vegetables
I I I I I
(c @
Temperature Control
To store vegetables. Set the control to VEGETABLES (all the
way to the right) to store vegetables at their optimal storage
temperatures (which need to be warmer than those for
meat).
IMPORTANT. If food starts to freeze, move the control to the
right (less cold), toward the VEGETABLES setting. Remember to
wait 24 hours between adjustments. Doing so gives the
temperature of the food time to change.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight
and moisture-proof. Rewrap if necessary. See the following
chart for storage times. When storing meat longer than the
times given, freeze the meat.
Fresh fish or shellfish .......................... use same day as purchased
Chicken, ground beef, variety meat (liver, etc.) .............. 1-2 days
Cold cuts, steaks/roasts ..................................................... 3-5 days
Cured meats ....................................................................... 7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
....... G,,,_/'I_t©t,
(o_'_some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between FRUIT [-] and
VEGETABLES[+1.
Fruit I I I I I I I Vegetables
• Humidity Control O
FRUIT [-] (open) lets moist air out of the crisper for best storage
of fruits and vegetables with skins.
• Fruit: Wash, let dry and store in refrigerator in plastic
bag or crisper. Do not wash or hull berries until they are
ready to use. Sort and keep berries in original container
in crisper, or store in a loosely closed paper bag on a
refrigerator shelf.
• Vegetables with skins: Place in plastic bag or plastic
container and store in crisper.
VEGETABLES [+] (closed) keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
• Leafy vegetables: Wash in cold water, drain and trim or
tear off bruised and discolored areas. Place in plastic
bag or plastic container and store in crisper.
(ot_ sot_se modes o,Acccsso y}
The utility bin can be placed anywhere inside the refrigerator or
freezer. It can be used to hold various small items such as kids'
snacks, or for extra ice storage.
NOTE.. For long-term storage, place eggs in a covered container
or in their original carton on an interior shelf.
FREEZERFEATURES
Your model may have some or all of these features.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of
food, the type of packaging or wrap used (should be airtight
and moisture-proof), and the storage temperature. Ice crystals
inside a sealed package are normal. This simply means that
moisture in the food and air inside the package have
condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze
within 24 hours (no more than 2 to 3 Ibs of food per cubic foot
[907 to 1,350 g per 28 L] of freezer space). Leave enough space
in the freezer for air to circulate around packages. Be certain to
leave enough room for the door to close tightly.
For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.
13
(o_ some _u_odc_s}
To Remove and Replace the Bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports
and pushing it down until it stops.
F 'eeze ' Shef
REFRIGERATORCARE
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
nu_t" be of sB® v®s vaes by _s'sode }
To Remove and Replace a Shelf:
1. Pullthe shelf forward to the stop.Tilt the front of the shelf up
and lift it slightly as you pull the shelf from the frame.
2. Replace the shelf by guiding it back into the slots on the
frame and pushing the shelf in past the stop.
F 'eeze -
The freezer bin can be used to store bags of frozen fruits and
vegetables that may slide off freezer shelves.
To Remove and Replace the Freezer Bin:
1. Remove the bin by sliding it out to the stop. Lift the front to
slide the bin out the rest of the way.
2. Replace the bin by positioning it on the rails. Lift the bin
front slightly while pushing it in fully past the stops.
Both the refrigerator and freezer sections defrost automatically.
However, clean both compartments about once a month to
avoid buildup of odors. Wipe up spills immediately.
To Clean Your Refrigerator:
1. Unplug refrigerator or disconnect power.
2. Remove all removable parts from inside, such as shelves,
crispers, etc.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
• Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.
• To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs to 1 qt
[26 g to 0.95 L] of water).
4. Determine whether your refrigerator exterior is painted
metal, Ultra Satin TM (stainless look) finish, brushed aluminum
or stainless steel, and choose the appropriate cleaning
method.
NOTE: Ultra Satin TM (stainless look) finish has a smooth,
uniform color with a glossy finish that resists fingerprints.
Stainless steel has a distinct grainy texture with variation in
color that is natural to steel.
Painted metal= Wash exteriors with a clean sponge or soft
cloth and a mild detergent in warm water. Do not use
abrasive or harsh cleaners, or cleaners designed for stainless
steel. Dry thoroughly with a soft cloth. Additionally, to avoid
damage to painted metal exteriors, apply appliance wax
(or auto paste wax) with a clean, soft cloth. Do not wax
plastic parts.
Brushed aluminum= Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth.
14
Ultra Satin TM (stainless look) finish=Wash with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners, or cleaners designed for
stainless steel. Dry thoroughly with a soft cloth.
Stainless steel finish=Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners. Dry thoroughly with a soft cloth.
• To keep your stainless steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested that
you use the manufacturer's approved Stainless Steel
Cleaner and Polish. To order the cleaner, see
"Accessories."
IMPORTANT= This cleaner is for stainless steel parts only!
• Do not allow the Stainless Steel Cleaner and Polish to
come into contact with any plastic parts such as the trim
pieces, dispenser covers or door gaskets. If unintentional
contact does occur, clean plastic part with a sponge and
mild detergent in warm water. Dry thoroughly with a soft
cloth.
5. If your model has a touch screen display on the dispenser
panel, clean the screen using a soft, lint-free cloth. Mix a
mild detergent with water, then use the mixture to dampen
the cloth and gently wipe the screen.
• Toavoid unintentionally changing settings, make sure the
refrigerator is unplugged or the power is disconnected
before wiping the screen.
• Do not over-saturate the cloth. Do not spray or wipe
liquids directly onto the screen. Do not use abrasive or
harsh cleaners such as window sprays, scouring
cleansers, flammable fluids, cleaning waxes,
concentrated detergents, nail polish remover, bleaches
or cleansers containing petroleum products. Do not use
paper towels, scouring pads, or other harsh cleaning
tools. These can scratch or damage materials.
6. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic
in the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
• Remove the base grille. See "Base Grille" graphic or
"Base Grille" section.
• Use a vacuum cleaner with a soft brush to clean the
grille, the open areas behind the grille and the front
surface area of the condenser.
• Replace the base grille when finished.
Plug in refrigerator or reconnect power.
IMPORTANT= The light bulbs in both the refrigerator and freezer
compartments of your new refrigerator may use LED
technology. If the lights do not illuminate when the refrigerator
and/or freezer door is opened, call for assistance or service. In
the U.S.A. and Canada, call 1-800-4-MY-HOMI:
(1-800-469-4663).
Light Styles:
The dispenser lights are mini LEDs that cannot be changed.
The interior lights vary by model.
• Some models have mini LEDsthat cannot be changed.
• Some models have full-size LED bulbs that can be
changed. To order replacement LED bulbs, call
1-800-4-MY-HOME (1-800-469-4663) in the U.S.A. and
Canada.
Part Number Part Number
W10574850A W10565137A
(2.0 watts) (3.6 watts)
NOTE" Some LED replacement bulbs are not
recommended for wet/damp environments. The
refrigerator and freezer compartments are considered
to be wet/damp environments. If using an LED bulb
other than the part numbers recommended above, read
and follow all instructions on the replacement bulb's
packaging before installing it.
Some models have incandescent 40-watt bulbs that can
be changed.
NOTE= Not all replacement bulbs will fit your
refrigerator. Do not use an incandescent bulb in excess
of 40 watts.
15
To Change a Light Bulb:
1. Unplug refrigerator or disconnect power.
2. Remove the light shield, as explained in the following
sections.
NOTE: To clean the light shield, wash it with warm water
and liquid detergent. Before reinstalling, thoroughly rinse
and dry the shield.
3. Replace the burned-out light bulb, as explained in the
following sections.
4. Reinstall the light shield, as explained in the following
sections.
5. Plug in refrigerator or reconnect power.
Refrigerator Compartment - Lower Lights
Light Shield Removal:
• Slide the light shield to the right to remove the left end from
the wall slots, then pull the right end out of its wall slots.
Refrigerator Compartment - Upper Lights
Light Shield Removal:
• Slide the light shield toward the rear of the refrigerator and
remove it from the light housing.
Replacement Bulb:
• If the burned-out light is a full-size LED bulb, replace it with
part number W10574850A (a 2.0 watt LED bulb).
• If the burned-out light is an incandescent bulb, replace it
with an incandescent appliance bulb of the same size, shape
and wattage (40-watt maximum).
Light Shield Reinstallation:
• Align the light shield in the grooves at the bottom edge of
the light housing, then slide it forward until it snaps into
place.
Replacement Bulb:
• If the burned-out light is a full-size LED bulb, replace it with
part number W10565137A (a 3.6 watt LED bulb).
• If the burned-out light is an incandescent bulb, replace it
with an incandescent appliance bulb of the same size, shape
and wattage (40-watt maximum).
Light Shield Reinstallation:
• Place the right end of the light shield into the wall slots, then
snap the left end into its wall slots.
r
Freezer Compartment - Upper Ught
Light Shield Removal:
• Gently squeeze the front and the bottom-rear edge of the
light shield to release the tabs from the wall slots, then pull
the light shield forward.
16
Replacement Bulb:
• If the burned-out light is a full-size LED bulb, replace it with
part number W10565137A (a 3.6 watt LED bulb).
• If the burned-out light is an incandescent bulb, replace it
with an incandescent appliance bulb of the same size, shape
and wattage (40-watt maximum).
Light Shield Reinstallafion:
• Align the light shield in its proper position, and snap the tabs
into the wall slots.
Freezer Compartment - Lower Light
Light Shield Removal:
• Slide the light shield to the left to remove the right end from
the wall slots, then pull the left end out of itswall slots.
Replacement Bulb:
• If the burned-out light is a full-size LED bulb, replace it with
part number WlO565137A (a 3.6 watt LED bulb).
• If the burned-out light isan incandescent bulb, replace it
with an incandescent appliance bulb of the same size, shape
and wattage (40-watt maximum).
Light Shield Reinstallation:
• Place the left end of the light shield into the wall slots, then
snap the right end into its wall slots.
REMEMBER: A full freezer stays cold longer than a partially
filled one. A freezer full of meat stays cold longer than a freezer
full of baked goods. If you see that food contains ice crystals, it
may be refrozen, although the quality and flavor may be
affected. If the condition of the food is poor, dispose of it.
Vacations
If You Choose to Leave Refrigerator On While You Are Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shutoff arm
to OFF (up) position or press the switch to OFF (right).
4. Empty the ice bin.
If You Choose to Turn Refrigerator Off Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
• Turn off the water supply to the ice maker at least one
day ahead of time.
• When the last load of ice drops, raise the wire shutoff
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
3. Depending on the model, turn the Refrigerator Control to
OFF or turn cooling off. See "Using the Controls" in the User
Instructions, User Guide, or Use & Care Guide.
4. Clean, wipe, and dry thoroughly.
5. Tape rubber or wood blocks to the tops of both doors to
prop them open far enough for air to get in. This stops odor
and mold from building up.
If the power will be out for 24 hours or less, keep the door or
doors closed (depending on your model) to help food stay cold
and frozen.
If the power will be out for more than 24 hours, do one of the
following:
• Remove all frozen food and store it in a frozen food locker.
• Place 2 Ibs (907 g) of dry ice in the freezer for every cubic
foot (28 L) of freezer space. This will keep the food frozen
for 2 to 4 days.
• If neither a food locker nor dry ice is available, consume or
can perishable food at once.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
• Turn off the water supply to the ice maker at least one
day ahead of time.
• Disconnect the water line from the back of the
refrigerator.
• When the last load of ice drops, raise the wire shutoff
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
2. Remove all food from the refrigerator and pack all frozen
food in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Refrigerator Control to
OFF or turn cooling off. See "Using the Controls" in the User
Instructions, User Guide, or Use & Care Guide.
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
17
7.
Take out all removable parts, wrap them well, and tape
them together so they don't shift and rattle during the move.
8.
Depending on the model, raise the front of the refrigerator
so it rolls more easily OR screw in the leveling legs so they
don't scrape the floor. See "Adjust the Doors" or "Door
Removal, Leveling and Alignment."
PROBLEMSOLVER
Firsttry the solutionssuggestedhere orvisit ourwebsite to possiblyavoid the costof a service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
9. Tape the doors closed and tape the power cord to the back
of the refrigerator.
When you get to your new home, put everything back and refer
to the Installation Instructions for preparation instructions. Also,
if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator will • Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not
not operate use an extension cord.
• No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
• Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
• Control or cooling isnot turned on - Turn on the refrigerator control, or turn cooling on. See "Using
the Controls."
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE. Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
Motor seems to run
too much
Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you're
used to, because the compressor and fans operate at lower speeds that are more energy-efficient.
This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the
doors are opened often, or if a door has been left open.
18
GENERAL OPERATION PossibleCauses and/or Recommended Solutions
Refrigerator seems noisy
Temperature is
too worm
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
than older models. During various stages of operation, you may hear normal operating sounds that are
unfamiliar.
The following noises are normal.
• Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice
maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
connected to a water line, turn off the ice maker.
• Cracking/Crashing - Heard when ice is ejected from the ice maker mold.
• Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
• Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
normal operation.
• Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling
may also come from items placed on top of the refrigerator.
• Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the
drain pan.
• Sizzling - Heard when water drips onto the heater during the defrost cycle.
• New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
• Doors are opened often or not closed completely - This allows warm air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
• Air vents are blocked - Remove items that are immediately in front of the vents.
• Large amount of warm food recently added - Allow several hours for the refrigerator to return to its
normal temperature.
• Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting.
Check the temperature again in 24 hours.
Temperature istoo cold • Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer
setting. Check the temperature again in 24 hours.
• Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters the
refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf can
be slightly colder than lower shelves.
• Air vents are blocked - Remove items that are immediately in front of the vents.
Interior moisture buildup NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
• Room is humid - A humid environment contributes to moisture buildup. Use the refrigerator only in
an indoor location, with as little humidity as possible.
• Doors are opened often or not closed completely - This allows humid air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.
Interior lights do
not work
• Doors have been open for an extended period of time - Close the doors to reset the lights.
• Light bulb is loose in the socket or has burned out - On models with incandescent or full-size LED
interior light bulbs, tighten or replace the bulb. See "Lights."
NOTE. On models with mini LED lights, call for assistance or service if the interior lights do not
illuminate when either door is opened. See either the front cover or the Warranty for contact
information.
Dispenser lights • Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will turn
do not work on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on
(on some models) continuously, select a different setting. See "Water and Ice Dispensers."
• Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set to
AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See "Water and Ice
Dispensers."
NOTE. On models with mini LED lights, call for assistance or service if the dispenser lights do not
operate correctly. See either the front cover or the Warranty for contact information.
19
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
DOORS AND LEVELING PossibleCausesand/or Recommended Solutions
Doors are difficult to open • Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
Doors will not • Door is blocked open - Move food packages away from the door. Make sure all bins and
close completely shelves are in their correct positions. Make sure all packaging materials have been removed.
Doors appear to be uneven • Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door
alignment instructions.
Refrigerator rocks • Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the
and is not stable leveling feet until they touch the floor. See the leveling and door alignment instructions.
ICE AND WATER
Ice maker is not
producing ice,
not producing
enough ice,
or producing
small/hollow ice
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
Possible Causes and/or Recommended Solutions
• Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
• Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice
production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the water line.
• Ice maker is not turned on - Turn on the ice maker. See "Ice Maker and Storage Bin."
• New installation - After connecting the refrigerator to a water source, flush the water system. (See "Water
and Ice Dispensers.") Wait 24 hours for ice production to begin. Wait 72 hours for full ice production.
Discard the first three batches of ice produced.
• Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce more ice.
• Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic utensil.
• Inadequate water pressure - Verify that the household has adequate water pressure. See "Water Supply
Requirements."
• Water filter is installed incorrectly - Make sure the filter is properly installed. See "Water Filtration
System."
• A reverse osmosis water filtration system is connected to your cold water supply - This can decrease
water pressure. See "Water Supply Requirements."
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
2O
ICE AND WATER PossibleCausesand/or Recommended Solutions
Ice dispenser
will not operate
properly
Ice or water has
an off-taste, odor,
or gray color
• Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer
door must be closed in order to operate the dispenser.)
• New installation - After connecting the refrigerator to a water source, flush the water system. (See "Water
and Ice Dispensers.") Wait 24 hours for ice production to begin. Wait 72 hours for full ice production.
Discard the first three batches of ice produced.
• Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and make sure the
ice storage bin is firmly in position. See "Ice Maker and Storage Bin."
• Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery chute - Remove
or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery chute and the
bottom of the ice storage bin using a warm damp cloth, then dry both thoroughly. To avoid clogging and
to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery
chute every 2 weeks.
• Wrong ice has been added to the storage bin - Use only ice cubes produced by the current ice maker.
• Dispenser is locked - Unlock the dispenser. See "Water and Ice Dispensers."
• Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door,
temporarily switch from crushed ice to cubed ice to clear the jam.
• Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few
minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice
bin, not through the dispenser.
• Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home affects
the flow from the dispenser. See "Water Supply Requirements."
• Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See "Water
Filtration System."
• New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or
water. This problem should go away over time.
• Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to
produce new ice.
• Odor has transferred from food - Use airtight moisture-proof packaging to store food.
• Use of non-recommended water supply line - Odors and tastes can transfer from certain materials used in
non-recommended water supply lines. Use only a recommended water supply line. See "Water Supply
Requirements."
• There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to
remove the minerals.
Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates that
the water filtration system needs additional flushing. See "Water and Ice Dispensers."
Water dispenser
will not operate
properly
• Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer
door must be closed in order to operate the dispenser.)
• Refrigerator is not connected to a water supply, or the water supply shutoff valve is not
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
• Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten
the water line.
• Water pressure to the home isnot at or above 30 psi (207 kPa) - The water pressure to the home affects
the flow from the dispenser. See "Water Supply Requirements."
• New installation - After connecting the refrigerator to a water source, flush the water system. See "Water
and Ice Dispensers."
• Dispenser is locked - Unlock the dispenser. See "Water and Ice Dispensers."
• Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See "Water
Filtration System."
• A reverse osmosis water filtration system is connected to your cold water supply - This can decrease
water pressure. See "Water Supply Requirements."
NOTE. If questions remain regarding water pressure, contact a licensed, qualified plumber.
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ICE AND WATER PossibleCausesand/or Recommended Solutions
Water isleaking
or dripping
from the dispenser
Water isleaking
from the
back of the
refrigerator
Water from the
dispenser is
not cool enough
(on some models)
NOTE: After dispensing, a few additional drops of water are normal.
• Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
• New installation, or water filter was recently installed or replaced - Air in the water lines causes the water
dispenser to drip. Flush the water system to remove the air in the water lines. See "Water and Ice
Dispensers."
• Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or pieces.
• Water line connections are not fully tightened - Make sure all connections are firmly tightened. See
"Connect Water Supply."
NOTE: Water from the dispenser is chilled to 50°F (10°C).
• New installation - Allow 24 hours after installation for the water supply to cool completely.
• Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool
completely.
• Water has not been recently dispensed - The first glass of water may not be cool. Discard the first glass
of water dispensed.
• Refrigerator isnot connected to a cold water pipe - Make sure the refrigerator isconnected to a cold
water pipe. See "Water Supply Requirements."
ACCESSORIES
Replacement Parts:
To order stainless steel cleaner or replacement filters, call
1-800-4-MY-HOME ® and ask for the appropriate part number
listed below or contact your authorized Kenmore dealer.
Stainless Steel Cleaner and Polish.
Order Part #D22 M40083 R
Water Filter.
Order Part #9930 (P4RFKB2 or P4RFKB12)
Air Filter.
Order Part #W10335147A
Produce Preserver.
Order Part #W10335145A
WATER FILTER
CERTIFICATIONS
WaterTreatmentDevice
Microbiological Contaminants and rl'urbidih
Cysts
()r_anic Contaminants
Atrazme
State of California
Department of Public Health
CertificateNumber
10-2030
Date Issued: February 26, 2010
RePlacement Elements
P4RFWB
22
Raled Service Capacity: 200 ga] Rated Service Flow: 0.5 gpm
Do not use where waler is microblldogically unsatb or with water of tmknown quality, except thai sysmms cer_ilied
fbr cysl redaction may be used on di_itll_cted _atcrs Ibat may contain filterable cysls,
Conditions of Cbrtifieatlon:
PERFORMANCE DATA SHEET
Water Filtration System
Model P5WB2L/P4RFKB2/P4RFKB12 Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI
Standard 42 for the reduction of Chlorine Taste and Odor, and Particulate
Class I*; and against NSF/ANSl Standard 53 for the reduction of Live
Cysts, Asbestos, Lead, Lindane, Toxaphene, Atrazine, and 2,4 - D.
This system has been tested according to NSF/ANSl Standards 42 and 53 for the reduction of the substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to
the permissible limit for water leaving the system, as specified in NSF/ANSl Standards 42 and 53.
Substance Reduction
Aesthetic Effects
Chlorine Taste/Odor
Particulate Class I*
Contaminant
Reduction
Live Cysts t
Asbestos
Lead: @ pH 6.5
Lead: @ pH 8.5
Lindane
Toxaphene
Atrazine
2,4 - D
Test Parameters: pH = 7.5 + 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
NSF Reduction
Requirements
50% reduction
85% reduction
NSF Reduction
Requirements
99.95%
99%
0.010 mg/L
0.010 mg/L
0.0002 mg/L
0.003 mg/L
0.003 mg/L
0.07 mg/L
Average
Influent
2.0 mg/L
7,300,000 #/mL
Average
Influent
160,000/L
87 MFL
0.160 mg/L
0.140 mg/L
0.0019 mg/L
0.014 mg/L
0.0094 mg/L
0.220 mg/L
Influent Challenge
Concentration
2.0 mg/L _+10%
At least 10,000 particles/mL
Influent Challenge
Concentration
50,000/L rain.
107to 108fibers/L tt
0.15 mg/L + 10%
0.15 mg/L_+ 10%
0.002 mg/L _+10%
0.015 mg/L _+10%
0.009 mg/L_+ 10%
0.210 mg/L_+ 10%
Maximum
Effluent
0.20 mg/L
75,000 #/mL**
Maximum
Effluent
54/U
0.17 MFL
0.001 mg/L
0.005 mg/L
0.00002 mg/L
0.001 mg/L
0.0005 mg/L
0.028 mg/L
Minimum %
Reduction
97
99
Minimum %
Reduction
99.97
99
99.4
98.6
98.9
93
94.5
87.5
Average %
Reduction
97.2
99.4
Average %
Reduction
99.99
99
99.4
98.6
99
93
94.7
96.1
• It is important that operational, maintenance, and filter
replacement requirements be carried out for the product to
perform as advertised. Property damage can occur if all
instructions are not followed.
• Use replacement filter P4RFKB2/P4RFKB12, part #9930.
2014 suggested retail price of $49.99 U.S.A./
$59.99 Canada. Prices are subject to change without notice.
Style 1- When the water filter status display changes from
"GOOD" to "ORDER," order a new filter. When the filter
indicator reads "REPLACE," it is recommended that you
replace the filter.
Style 2 - When the filter indicator changes from green to
yellow, order a new filter. When the indicator changes from
yellow to red, it is recommended that you replace the filter.
Style 3 - When the filter indicator reads 10%, order a new
filter. When the indicator reads 0%, it is recommended that
you replace the filter.
• After changing the water filter, flush the water system. See
"Water and Ice Dispensers."
• These contaminants are not necessarily in your water supply.
While testing was performed under standard laboratory
conditions, actual performance may vary.
• The product is for cold water use only.
• The water system must be installed in compliance with state
and local laws and regulations.
• Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or
after the system. Systems certified for cyst reduction may be
used on disinfected waters that may contain filterable cysts.
• Refer to the "Warranty" section in this Use & Care Guide
for the Manufacturer's name, address and telephone
number.
Refer to the "Warranty" section in this Use & Care Guide
for the Manufacturer's limited warranty.
Application Guidelines/Water Supply Parameters
Water Supply City or Well
Water Pressure 30 - 120 psi (207 - 827 kPa)
Water Temperature 33 ° - IO0°F (0.6 ° - 37.8°C)
Service Flow Rate 0.5 gpm (1.9 Lpm) @ 60 psi
%
*Class I particle size: >0.5 to <1 um
**Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.
tBased on the use of Cryptosporidium parvum oocysts
ttFibers greater than 10 um in length
® NSF is a registered trademark of NSF International.
23