Service and Spares
In the event of your appliance requiring service, or if you wish to purchase spare
parts, contact your local Kelvinator Service Centre by telephoning:
010 207 3000 (South African Customers)
+27-10-207-3000 (International Customers)
Help us to help you
Please determine your type of enquiry before writing or telephoning. When you
contact us we need to know:
Your name
Telephone Number
Physical Address where appliance is located
Model and Serial Number of the appliance
Clear and concise details of the fault
Customer Care
For general enquiries or information regarding Kelvinator appliances contact:
Customer Care Department
Kelvinator
P.O. Box 3657
Johannesburg
2000
South African Customers: 010 207 3000
International Customers: +27-10-207-3000
E-mail: service@electrolux.co.za
Guarantee Conditions
The guarantee is valid for Twenty Four (24) months commencing when the appliance is
1.
handed over to the first retail purchaser, which must be verified by purchase invoice or
similar documentation.
2. Kelvinator guarantees the equipment against defective material or faulty manufacture,
provided it is used for domestic use from the date of purchase by the original purchaser. If
not used as above-mentioned, the warranty period will limited.
3. If the appliance is used or installed more than Fifty (50) kilometres from the nearest
Kelvinator Authorised Service Agent, the additional distance covered shall be for the
account of the purchaser.
4. The risk in regard to appliances to be repaired shall at all times remain with the purchaser.
5. This guarantee is given on condition that only genuine Kelvinator parts and accessories are
used at all times in the appliance.
6. Kelvinator shall not be responsible for damage of any kind resulting from electricity
fluctuations, faults in the building wiring, faulty installations, improper use of controls or
failure to use the appliance in accordance with the operating instructions and/or general
misuse and/or abuse, which would include unforeseen accidents, wear and tear, and/or
earthquake, flood, lightning or any other natural disaster beyond the control of Kelvinator.
7. Any attempt by an unauthorised person to repair or tamper with the appliance shall render
this guarantee null and void.
8. This guarantee does not include bulbs, loose glass, glass oven doors, enamelled surfaces,
discolouring of stainless steel surfaces, filters and other parts subject to wear and tear.
9. Kelvinator shall not be responsible in terms of this guarantee for the replacement or repair
of any parts of the appliance if damaged during transit, where packaging damage is visible.
10. Repairs carried out under guarantee do not extend the guarantee period for the appliance.
Parts removed during guarantee repairs become the property of Kelvinator.
11. This guarantee shall be available only to a purchaser of Kelvinator appliances from an
authorised Electrolux Home Products/Kelvinator Dealer or Distributor in and where the
appliance has been retained for use in the Republic South Africa, Namibia, Swaziland,
Lesotho and Zimbabwe.
12. Failure to produce documentary proof of the date or original acquisition by the original
purchaser will result in normal charges being levied for the work carried out and the parts
supplied.
13. The liability of Kelvinator under this guarantee is limited to the replacement and/or repair of
the defective parts within the guarantee period and does not extend to be installation or
removal of the appliance. Furthermore, Kelvinator does not accept responsibility or liability
to compensate for any consequential loss or damage of any kind caused by or due to the
failure of operation or malfunction of any equipment to which this guarantee applies.
14. It is at the sole discretion of Kelvinator that, in terms of guarantee, consideration be given to
replace the appliance due to various parts failing of a similar nature or in the event of the
appliance being in a state of beyond repair.
GENERAL
Carefully read the following important information regarding installation
safety and maintenance. Keep this information booklet accessible for further
consultations. The appliance has been designed for use in the ducting
version (air exhaust to the outside – Fig.1B), filtering version (air circulation
on the inside – Fig.1A) or with external motor (Fig.1C).
SAFETY PRECAUTION
1. Take care when the cooker hood is operating simultaneously with an open
fireplace or burner that depend on the air in the environment and are
supplied by other than electrical energy, as the cooker hood removes the air
from the environment which a burner or fireplace need for combustion. The
negative pressure in the environment must not exceed 4Pa (4x10-5 bar).
Provide adequate ventilation in the environment for a safe operation of the
cooker hood. Follow the local laws applicable for external air evacuation.
Before connecting the model to the electricity network:
- control the data plate (positioned inside the appliance) to ascertain that the
voltage and power correspond to the network and the socket is suitable. If in
doubt ask a qualified electrician.
2. WARNING!
In certain circumstances electrical appliances may be a danger hazard.
A) Do not check the status of the filters while the cooker hood is operating
B) Do not touch bulbs or adjacent areas, during or straight after prolonged
use of the lighting installation.
C) Flambe cooking is prohibited underneath the cooker hood
D) Avoid free flame, as it is damaging for the filters and a fire hazard
E) Constantly check food frying to avoid that the overheated oil may
become a fire hazard
F) Disconnect the electrical plug prior to any maintenance.
G) This appliance is not intended for use by young children or infirm
persons without supervision
H) Young children should be supervised to ensure they do not play with the
appliance
I) There shall be adequate ventilation of the room when the rangehood is