KCE FX-416 User Guide

FX - 416 INSTRUCTION MANUAL

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

FX - 416

Feature Telephone Exchange System

KCE Technology Corporation

Contents

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Information To User ....................................................................................... 1

Installation...................................................................................................... 2

System Connection........................................................................................ 3

Wall Mounting............................................................................................... 4

System Conventions ....................................................................................... 7

Special Tones ................................................................................................ 7

Definitions..................................................................................................... 7

Power/Voice Indicator....................................................................................8

Auto Attendant ............................................................................................... 8

System Security .............................................................................................. 9

Power Failure ................................................................................................. 9

System Power Backup................................................................................... 9

External Music Source ................................................................................... 9

Programming FX-416 by Computer............................................................ 10

System Requirements................................................................................... 10

Connecting FX-416 to the Computer........................................................... 10

Installing SMP............................................................................................. 10

Starting SMP............................................................................................... 10

To Make Calls............................................................................................... 11

Outgoing Calls............................................................................................. 11

Intercom Calling.......................................................................................... 11

Setting Dialing Mode................................................................................... 12

Calling Operator Station.............................................................................. 12

Last Number Redial..................................................................................... 13

Automatic Call Return................................................................................. 13

Connecting to Voice Mail............................................................................ 13

Calling All Extensions.................................................................................. 14

Ringing All Extensions within the Group...................................................... 14

Calling Doorphone....................................................................................... 14

Paging ......................................................................................................... 15

Playback of Greeting Message ..................................................................... 15

Door Lock ................................................................................................... 16

Opening Door Lock..................................................................................... 16

Reserving a CO Line .................................................................................... 16

Emergency Call............................................................................................ 16

Canceling Emergency Call ........................................................................... 17

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Outgoing Calls Using Designated CO Line................................................... 17

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Direct Modem-CO Line Connection Mode .................................................. 18

To Answer Calls............................................................................................ 19

Answering a Call.......................................................................................... 19

Answering Doorphone................................................................................. 19

Call Pickup.................................................................................................. 19

Holding Calls............................................................................................... 20

Transferring Calls ........................................................................................ 20

Transferring Call to Entry Menu of Voice Mail System................................ 20

Transferring Call to Extension’s Voice Mailbox........................................... 21

Call Waiting................................................................................................. 21

Call Splitting with Two External Lines......................................................... 22

Call Splitting with an Extension and an External Line................................... 22

Conference Call........................................................................................... 23

Sending Flash to External Line..................................................................... 23

Operator Station........................................................................................... 24

Current Call on Hold and Calling Extension................................................. 24

Current Call on Hold and Last Number Redial ............................................. 24

Current Call on Hold and Automatic Call Return ......................................... 25

Current Call on Hold and Call Waiting......................................................... 25

Current Call on Hold and First Caller in Hold Queue.................................... 25

Current Call on Hold and Last Caller in Hold Queue.................................... 25

Disconnecting Current Call.......................................................................... 26

Transferring Call.......................................................................................... 26

Transferring Call to Entry Menu of Voice Mail System................................ 26

Transferring Call to Extension’s Voice Mailbox........................................... 27

Transferring Call to Ring All........................................................................ 27

Transferring Call to Doorphone ................................................................... 27

Transferring Call to PA System .................................................................... 27

Transferring Call to Any Available CO Line................................................. 28

Transferring Call to an External Phone Number ........................................... 28

Convenient Station Programming............................................................... 29

Setting Extension Password......................................................................... 29

Password Validation.................................................................................... 29

Canceling Extension Password ..................................................................... 30

Changing Password ..................................................................................... 30

Call Transfer while Busy or No Answer....................................................... 31

Do Not Disturb............................................................................................. 33

Extension Excluded from Ring-All............................................................... 33

Extension Included in Ring-All......................................................................34

No Ring for Doorphone Call.........................................................................34

No Ring for Alarm/Timer..............................................................................35

Setting Call Forwarding................................................................................36

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Call Forwarding to Voice Mailbox................................................................37

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Disabling Call Forwarding............................................................................ 37

Enabling Call Forwarding............................................................................. 38

Call Forwarding to Another Phone Number ................................................. 38

Playback of Stored Forwarding Phone Number............................................ 39

Call Forwarding to a Pager .......................................................................... 39

Playback of Stored Pager Number................................................................ 40

Setting Daily On/Off Time for Call Forwarding Option ................................ 41

Playback of Stored Daily On/Off Time......................................................... 42

Setting Alarm/Timer.................................................................................... 43

Playback of Alarm/Timer Setting ................................................................. 45

Setting Call Waiting Function ...................................................................... 46

Caller ID...................................................................................................... 47

Voice Caller ID............................................................................................ 47

Caller’s Name.............................................................................................. 48

Setting the Number of Rings........................................................................ 49

Setting Waiting Time between 3rd and 4th Digit in Direct Dialing Mode........ 49

Setting Ring-Back Mode.............................................................................. 50

System Programming................................................................................... 51

Setting New Supervisor Password ............................................................... 51

Canceling Supervisor Password ................................................................... 51

Canceling Extension Password ..................................................................... 52

Overriding Extension Password ................................................................... 52

Changing Supervisor Password.................................................................... 53

Voice Announcement-Auto Attendant ......................................................... 53

Setting Voice Announcement to Day/Night Mode........................................ 54

Setting Voice Announcement to Group Mode.............................................. 54

Recording Primary Message......................................................................... 55

Playback of Primary Message....................................................................... 55

Activating Primary Voice Announcement ..................................................... 56

Canceling Primary Voice Announcement...................................................... 56

Recording Secondary Message..................................................................... 56

Playback of Secondary Message................................................................... 57

Activating Secondary Voice Announcement................................................. 57

Canceling Secondary Voice Announcement ................................................. 57

Setting Activation Time of Primary Voice Announcement............................ 58

Setting Activation Time of Secondary Voice Announcement ........................ 58

Recording Emergency Message ................................................................... 58

Playback of Emergency Message ................................................................. 59

Setting Emergency Phone Number............................................................... 59

Playback of Emergency Phone Number........................................................ 59

Clearing Emergency Phone Number............................................................. 60

Call Restriction............................................................................................ 61

Setting Call Restriction for Global Level...................................................... 61

Setting Call Restriction for Primary Group ................................................... 62

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Setting Call Restriction for Secondary Group............................................... 63

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Setting Call Restriction for Individual Extension .......................................... 64

Intercom Only Extension ............................................................................. 65

Verifying Programmed Prefix Number ......................................................... 66

Call Restriction Override.............................................................................. 67

Setting Time Limit for Nagging Option........................................................ 68

Setting Time Limit for Nagging Then Cut Option ........................................ 69

Flexible Settings for No Answer/No Selection ............................................. 70

Ring-All....................................................................................................... 70

Assigning Operator Station.......................................................................... 70

Special Features............................................................................................ 71

Automatic FAX Connection......................................................................... 71

Assigning Voice Mail Channel ..................................................................... 72

Canceling Voice Mail Channel ..................................................................... 72

Doorphone .................................................................................................. 73

Assigning Doorphone Extension.................................................................. 73

Canceling Doorphone Extension.................................................................. 73

Forwarding Doorphone to Another Phone Number...................................... 74

Group Assignment-Extension....................................................................... 75

Group Assignment-CO Lines....................................................................... 76

Playback of Group Assignment.................................................................... 77

Borrowing CO Lines.................................................................................... 78

Adjusting Hookswitch Flash Time................................................................ 79

Setting Current Date.................................................................................... 80

Playback of Current Date............................................................................. 80

Setting Current Time ................................................................................... 80

Playback of Current Time ............................................................................ 81

Programmable softkey Codes ....................................................................... 81

Setting Ring Patterns................................................................................... 82

Reset All Settings to Default........................................................................ 82

Executive Intervention ................................................................................. 83

Nagging for Current Call Only..................................................................... 83

Nagging Then Cut for Current Call Only ...................................................... 84

Barge-In (Override)..................................................................................... 85

Interfacing with Voice Mail System............................................................. 86

Disconnection Code ..................................................................................... 86

Message Waiting Notification...................................................................... 86

In-Band Code for Forwarding Message to Voice Mail System ..................... 86

In-Band Code for Retrieving Message from Voice Mail System................... 86

System Malfunction...................................................................................... 87

System Reset............................................................................................... 87

Powering Off the System............................................................................. 87

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Questions and Answers ................................................................................ 88

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FX-416 Softkey Codes.................................................................................. 89

Specification.................................................................................................. 91

Telephone Company and F.C.C. Requirements and Responsibilities........ 92

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V

INFORMATION TO USER

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WARNING:

This equipment has been tested and found to comply with the limits for a CLASS B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions
contained in this manual, may cause harmful interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

* Reorient or relocate the receiving antenna
* Increase the separation between the equipment and the receiver.
* Connect the equipment into an outlet on a circuit different from that of the receiver.
* Consult the dealer or an experienced audio television technician.

Note: Connecting this device to peripheral devices that do not comply with CLASS B
requirements or using an unshielded peripheral data cable could also result in harmful interference
to radio or television reception.

The user is cautioned that any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.

To ensure that the use of this product does not contribute to interference, it is necessary to use
shielded I/O cables.

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1

Installation

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Please read the following warnings before installing the FX-416:

CAUTION

1. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

2. Never install telephone wiring during a lightning storm.

3. Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.

4. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.

5. Use caution when installing or modifying telephone lines.

For Wall Mounting

1. Do not attach the power supply cord to any building surface.

2. The wall must be able to support the weight of the FX-416.

3. Please use the same-sized screws (#6), if the screws other than the ones supplied are used.

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To phone company

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CID

System Connection

RJ-11

Voice

Mail

Feature Telephone Exchange System

FX - 416

Telephones

Answering

Machine

FAX

DB-9
RS-232

PA System

Doorphones

Music

Doorlocks

System setup data
Phone report data
Software update

AC

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3

5.5 in

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14cm

Wall Mounting

#6 Screw

back

FX - 416

Frontside

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5

side

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System Convention

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Special Tones

The FX-416 has various tones that represent distinct meanings in different occasions. The list of
the tones are as follows (the On/Off time shown are in second):

Tone Name On Off On Off On Off On

US Ring Cadence 2 4 2 4 2 4 2 …
UK Ring Cadence 0.4 0.2 0.4 2 0.4 0.2 0.4 …
Door Phone 0.4 0.2 0.4 2 2 2 0.4 …
Alarm Ring 0.5 0.5 0.5 0.5 0.5 0.5 0.5 …
Reserve Co line Ring 0.4 0.2 0.4 0.2 0.4 2 0.4 …
Nagging tone (1st 3 minutes) 0.1 0.2 0.1 0.2 0.1 10 0.1 …
Nagging tone (2nd 3 minutes) 2 4 2 4 2 4 2 …
Call Waiting Tone 1 6 1 6 1 6 1 …
Confirmation Tone (YES) 0.4 0.2 0.4 --­Confirmation Tone (NO) 2 ---­Busy Tone 0.5 0.5 0.5 0.5 0.5 0.5 0.5 …

Definitions

CO Line The external line. CO is the abbreviation of Central Office.

Voice Announcement The greeting message. It is recorded by the user and used to direct

outside caller to select a destination party.

Extension The internal line. Extension and station are interchangeable.

Intercom Extension calling extension(s). It is the call between one extension and

another extension(s).

Prefix Dialing Mode The default dialing mode. You need to dial 9 first to access an outside

line.

Direct Dialing Mode Direct outside line access. You can make an outgoing call directly

without dialing any access code.

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Power/Voice Indicator

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The FX-416 has a red LED light to indicate System Power and Auto Attendant statuses. The
following LED indications have different meanings:

1. LED Light Is Off

The system is not properly connected to the power source.

2. LED Light Is Blinking Fast

When the red light is blinking fast (once every 0.5 second), it means the system is booting up
and not ready.

3. LED Light Is Blinking Slowly

When the red light is blinking slowly (once every other second), it means:

. the system is working but the voice announcement is not recorded, or
. the Auto Attendant function is turned off.

4. LED Light Is On

Once the voice announcement is recorded, the red light stops blinking and stays on until the
Auto Attendant function is deactivated.

Auto Attendant

Auto Attendant is a function that the greeting message, pre-recorded by the user, directs the caller
to select a destination party without operator's assistance. It is an efficient and cost effective way
to process incoming calls.

To activate Auto Attendant function, you need to record voice announcement to the FX-416.

Once the installation is completed, the next things you should do are:

1. Assign and connect extensions.

2. Record the greeting message to activate the Auto Attendant function.

You may temporarily turn off the Auto Attendant function by canceling all the Voice
Announcements (Primary and Secondary). When there is no one present to answer the phone for
a long period of time, you may like to turn off the Auto Attendant to save caller’s telephone
expenses.

For how to record voice announcement, please refer to “Voice Announcement-Auto Attendant”
in the System Programming section.

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System Security

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To protect the FX-416 from unauthorized access, the system provides two types of passwords,
Supervisor password and Extension password. Password Validation may be required when you
implement Station Programming and System Programming.

There is no preset password. For security purpose, you may want to enter a password to activate
the password protection function.

Power Failure

When the power failure occurs, the FX-416 will automatically connect the CO Line #1 through
#4 to the Extension 01 through 04 respectively to maintain regular telephone operation. Once the
power outage occurs, voice recording and system setup are kept intact, but all the features except
the regular telephone operation are not functional.

System Power Backup

A backup power supply is required to keep the system working in the event of power failure.
Most of the Uninterruptable Power Supplies (UPS) available in the market can be used as backup
power system. Please contact your local dealer for the selection of a proper UPS.

External Music Source

The FX-416 has a built-in music source used as the background music for the calls on hold.
An external music source (e.g. radio) may be connected to the FX-416 for Music on Hold

feature. Outside party will hear music while the call is on hold or being transferred. You may
use an external music source to replace the built-in music provided by the system. Once an
external music source connected to the FX-416, the built-in music is defeated automatically.

Insert a two-conductors phone plug (3.5mm in diameter) into the Music input jack. The
maximum input is 1.0V. Adjust the sound level with the volume control of the music source. The
FX-416 will work with most of the radios with an Earphone output. Please contact your local
dealer for further information.

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Programming FX-416 by Computer

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The flexibility of the FX-416 is largely a result of its software. With the System Management
Program (SMP), You can easily program the FX-416 by computer. SMP is a windows based and
menu driven software that is composed of two major functions, PBX Setting and call Report.
SMP saves you a lot of work on setting the PBX functions and provides a database system for
logging and tracking the telephone traffics. This section outlines the requirements for installing
SMP and explains how to install and start SMP.

System Requirements

• 80486 processor or higher

• Mouse

• 16 MB RAM

• 1 MB free hard disk space

• Windows 95, Windows 98, Windows NT 4.0 operating system

Connecting FX-416 to the Computer
You need to connect the FX-416 to the computer in order to install and run SMP software. The
communication between the FX-416 and your computer is through RS-232 cable.

How:

To connect FX-416 to the computer

1. Connect one end of the RS-232 cable to one of the serial ports of your PC and the other end

to the FX-416 RS-232 connector (marked as DATA)

Installing SMP

How:

To install SMP

1. Close all open application programs

2. Insert SMP disk into drive A

3. Click Start menu and choose the Run… option

4. Type A:\INSTALL then click OK

Starting SMP
Once SMP is installed, double-click the SMP icon to start the program. SMP provides an online
help system. When SMP is running on your computer, click Help on the menu bar to see
context-sensitive help.

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To Make Calls

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Outgoing Calls

To make an outgoing call in Prefix Dialing mode, you have to dial prefix [9] first to access an
outside line. In Direct Dialing mode, you don’t need to dial prefix to access an outside line. The
default dialing mode is Prefix Dialing.
Note: For changing the dialing mode, please refer to “Setting Dialing Mode” in this section.

How:

Prefix Dialing Mode

WXY

dial

tone

9

1. Lift the handset

2. Dial [9]

3. Wait for CO dial tone

4. Dial the phone number

Note: Using a phone with Saved Number Redial (Speed Dialing or One-touch Dialing) and/or

Last Number Redial, you need to enter a PAUSE between Prefix (9) and the phone
number before you use those features.

Direct Dialing Mode

123

CO

4 5 6

8 9

7

tone

DIAL

0 #

1. Lift the handset

2. Dial the phone number

CO

tone

talk

123
4 5 6
7

DIAL

talk

8 9
0 #

Intercom Calling

Call another extension within the FX-416 system. The first digit of the extension number is user
programmable. The default setting of the extension numbers are 201 through 216.

How:

OPER

ABC

2

TUV

0

8

talk

1. Lift the handset

2. Dial the extension number (201 through 216)

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Setting Dialing Mode

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For outgoing calls, the FX-416 has Prefix Dialing mode and Direct Dialing mode. There will be a
delay time before connecting you to an extension for any Intercom call in Direct Dialing mode.
The delay time is programmable, please refer to “Setting Waiting Time between 3rd Digit and 4
Digit” for details. Prefix Dialing is the default dialing mode. However, you may change your
extension’s dialing mode to fit your own needs.
Note: The FX-416 can only be programmed in the Prefix Dialing mode.

How:

To set Direct Dialing Mode

OPER

ABC

dial

tone

2

0

1. Lift the handset

2. Dial [20*]

3. Hang up

To set Prefix Dialing Mode

ABC

CO

tone

2 1

1. Lift the handset

2. Dial [21*]

3. Hang up

To toggle Dialing Mode (reverse current dialing mode)

ABC

dial

tone

2

1. Lift the handset

2. Dial [2**]

3. Hang up

th

Calling Operator Station

You may assign a particular extension as the operator station. The default setting of the operator
station number is 200.

How:

OPER0OPER

ABC

2

0

talk

1. Lift the handset

2. Dial [200] to ring the operator station

3. Talk to the receiver

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Last Number Redial

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Automatically place a call to the last phone number you dialed.

How:

ABC2DEF3GHI

4

talk

1. Lift the handset

2. Dial [234] to call the last phone number you dialed

Automatic Call Return

Automatically dial back the last person who called you when you were not able to answer the
phone in time.
Note: Automatic Call Return only works with Caller ID, so you must subscribe to the Caller ID
service from your local telephone company.

How:

ABC2DEF3JKL

5

talk

1. Lift the handset

2. Dial [235] to call the last number that called you

Connecting to Voice Mail

A Voice Mail system may be connected to the FX-416. You may access the Voice Mail system
to utilize its features. For the operations of the voice mail system please refer to the manual of
your voice mail system.

How:

To connect to a Voice Mail Channel

ABC2GHI4JKL

123
4 5 6

8 9

7

5

DIAL

0 #

1. Lift the handset

2. Dial [245] to access the voice mail channel

3. Dial voice mail function codes

To connect to Extension’s Voice Mailbox

ABC

2

OPER

0

TUV

8

ABC

2

GHI4JKL

5

1. Lift the handset

2. Dial [245 208] to access a voice mailbox, where 208 is the extension number of

the voice mailbox (assigned to the extension by your voice mail system)

3. Dial voice mail function codes

Note: You may dial in from outside to access this function if Auto Attendant is activated.

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Calling All Extensions

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Ring all available extensions. Once an extension picks up the call, all rings stop.

How:

ABC2JKL

OPER

5

0

talk

1. Lift the handset

2. Dial [250] to ring all extensions

3. Talk to the receiver

Note: You may dial in from outside to access this function if Auto Attendant is activated.

Ringing All Extensions within the Group

Make an internal call to all available extensions within the group. Once an extension picks up the
call, all rings stop.

How:

To ring Primary Group’s extensions

ABC2MNO6JKL

5

talk

1. Lift the handset

2. Dial [265] to ring all extensions in the primary group

3. Talk to the receiver

To ring Secondary Group’s extensions

ABC2MNO6MNO

6

talk

1. Lift the handset

2. Dial [266] to ring all extensions in the secondary group

3. Talk to the receiver

Note: You may dial in from outside to access this function if Auto Attendant is activated.

Calling Doorphone

You may call a Doorphone from any extension. Once the calling extension hangs up the phone,
the conversation is terminated. The FX-416 supports 2 Doorphones. The access code for
Doorphone 1 is 251 and Doorphone 2 is 252.

How:

ABC2JKL

5 1

talk

1. Lift the handset

2. Dial [251] to call Doorphone 1

3. Talk to the receiver

Note: You may dial in from outside to access this function if Auto Attendant is activated.

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Paging

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Page through an external PA system.

How:

ABC2JKL5JKL

5

talk

1. Lift the handset

2. Dial [255] to access the PA system

3. Page

Playback of Greeting Message

You may play back either the recorded greeting message currently in use, the primary message or
the secondary message. (For information regarding Greeting Message, please refer to “Auto
Attendant” in System Programming section.)

How:

To play back current greeting message

ABC2MNO

OPER

6

0

talk

1. Lift the handset

2. Dial [260]

3. System plays back the current greeting message

To play back primary greeting message

ABC2MNO

6 1

talk

1. Lift the handset

2. Dial [261]

3. System plays back the primary greeting message

To play back secondary greeting message

ABC2MNO6ABC

2

talk

1. Lift the handset

2. Dial [262]

3. System plays back the secondary message

Note: You may dial in from outside to access this function if Auto Attendant is activated.

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Door Lock

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The FX-416 system has a Door Lock port that supports 2 Door Locks. The output of the port is
TTL compatible signal. The access code for Door Lock 1 is 271 and Door Lock 2 is 272.

Opening Door Lock

You may open a Door Lock from any extension.

How:

ABC2PRS

7 1

buzz

1. Lift the handset

2. Dial [271] to open Door Lock 1

Reserving a CO Line

You may reserve an outside line if all lines are busy. The system will notify you by distinctive 3
short rings. The reservation will be cancelled if you do not answer within 10 seconds.

How:

ABC2PRS7JKL

5

beep
beep

1. Lift the handset

2. Dial [275] to reserve a CO line

3. Wait for confirmation tone

4. Hang up

Emergency Call

Dial an emergency phone number that is pre-programmed by the user. Once the Emergency Call
is activated, the FX-416 will announce the pre-recorded emergency message repetitively for
about 2 minutes or until the call is terminated by the receiving party.

How:

ABC2WXY9WXY

dial

9

tone

dial

tone

1. Lift the handset

2. Dial [299], FX-416 will automatically dial the pre-programmed emergency number

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Canceling Emergency Call

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Stop the Emergency Call that was just activated. The Emergency Message announcement will be
terminated and you may talk to the receiving party.

How:

ABC2TUV8GHI

dial

tone

4

talk

1. Lift the handset

2. Dial 284]

3. Wait for confirmation tone

Outgoing Calls Using Designated CO Line

The FX-416 has maximum 4 CO lines available for outgoing calls. You may specify a particular
CO line for an outgoing call. The following is the reference table for the access codes of the CO
lines:

CO Line Number 1 2 3 4
Access Code 291 292 293 294

How:

In Prefix Dialing Mode

dial

tone

ABC2WXY

9 1

CO

tone

123
4 5 6
7

8 9

DIAL

0 #

talk

1. Lift the handset

2. Dial [291], CO line 1 is used for this call

3. Wait for CO dial tone

4. Dial the phone number

In Direct Dialing Mode

CO

tone

ABC2WXY

9 1

CO

tone

123
4 5 6
7

DIAL

talk

8 9
0 #

1. Lift the handset

2. Dial [291], CO line 1 is used for this call

3. Wait for CO dial tone

4. Dial the phone number

Note: (1) You may dial in from outside to access this function if Auto Attendant is activated.

(2) The remote access to this function is protected by the password. The FX-416 will

validate your password first before granting you the right to access this function. (For
information regarding Password Validation, please refer to “Password Validation” in
Convenient Station Programming section.)

(3) You may dial 9 for using any available CO line instead of a designated CO line.

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Direct Modem-CO Line Connection Mode

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

As other telephone exchange systems, the transmission speed of a modem connecting to the FX­416 will be lower than the modem connecting directly to the telephone line. With special

hardware design and software control, you are able to re-route your modem directly to a CO line
through a relay to reach the maximum transmission speed allowed on the telephone line. You
may use either one of the 16 extensions for modem dialing, however the Direct Modem-CO Line
Connection (DMCC) is only available to the first 4 extensions, 01 to 04. Once the extension is in
DMCC mode, the extension will be routed to the designated CO line. After the modem
transmission is disconnected, the extension will be automatically return to the normal exchange
mode. The following is the reference table of the physical CO lines connected to the extensions in
DMCC mode:

Extension Number 01 02 03 04
CO Line Number 1 2 3 4

How:

To activate DMCC mode

29*,

1. Add prefix [29*,] to the access phone number

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18

To Answer Calls

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

When the FX-416 detects an incoming call, the system will start playing greeting message if it is
recorded and also activated. After the outside caller made a selection, say any extension number
from 201 to 216, the call will be directed to that extension. If the outside caller did not make any
selection, then the system will ring all extensions or ring the operator station if it has been
programmed.

Answering a Call

How:

talk

1. Lift the handset

Answering Doorphone

How:

talk

1. Lift the handset

2. Talk to the visitor

Call Pickup

Any extension can answer any ringing extension.

How:

ABC

2 # #

talk

1. Lift the handset

2. Dial [2##]

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19

Holding Calls

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may put an outside caller on hold while transferring the call or waiting for service.

How:

To put a call on hold

flash

dial

tone

talk

1. Flash the hookswitch

2. Will hear system dial tone, the call is on hold

To retrieve a call on hold

flash

talk

1. Flash the hookswitch, connection resumed

Transferring Calls

Outside calls may be transferred to any other extension.

How:

Notify the other extension

talk

flash

dial

tone

ABC

2

OPER

0

TUV

8

talk

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone, then dial the extension number

3. Talk to the receiver

4. Hang up, the call is transferred

Transfer without notifying the other extension

talk

flash

dial

tone

ABC

2

OPER

0

TUV

8

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone, then dial the extension number

3. Hang up, call is transferred

Transferring Call to Entry Menu of Voice Mail System

To transfer the outside caller to the voice mail system entry menu which announces the greeting
message of the voice mail system.

How:

talk

flash

dial

tone

ABC2TUV8JKL

5

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [285] to transfer to the entry menu of the voice mail system

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20

Transferring Call to Extension’s Voice Mailbox

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To transfer the outside caller to an extension’s voice mailbox.

How:

talk

flash

dial

tone

ABC2TUV8JKL

5

ABC

2

OPER

0

DEF

3

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203

Call Waiting

Call waiting tone beeping during a conversation indicates there is an incoming call waiting. You
may switch between two outside parties. While the conversation with one of the outside parties is
terminated, you may either flash the hookswitch or hang up the phone to release the external line.
After the phone was hung up, it will ring again reminding there is another party still on hold.

How:

talk

call

waiting

flash

talk

flash

talk

1. Will hear call waiting tone (short beep)

2. Flash the hookswitch to put the 1st party on hold

3. Talk to the 2nd party

4. Flash the hookswitch to alternatively talk to either party

ringback

talk

talk

5. Once the conversation with one of the parties is terminated:

(1) Replace the handset and wait for Ring-Back
(2) Lift the handset and talk to the party on hold
Or
(1) Flash the hookswitch to talk to the other party on hold

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21

Call Splitting with Two External Lines

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Allows you to switch between two outside parties. While the conversation with one of the
outside parties is terminated, you need to hang up the phone to release the external line. After the
phone is hung up, it will ring again reminding there is another party still on hold.

How:

talk

flash

dial

tone

WXY

9

CO

tone

1 2 3
4 5 6
7 8 9

talk

DIAL

0 #

flash

talk

1. Flash the hookswitch to put the 1st party on hold

2. Dial [9] to make an outside call on 2nd external line

3. Talk to the 2nd party

4. Flash the hookswitch to put the 2nd party on hold

5. Talk to the 1st party

6. Flash the hookswitch to alternatively talk to either party

ringback

talk

talk

7. Once the conversation with one of the parties is terminated:
(1) Replace the handset and wait for Ring-Back
(2) Lift the handset and talk to the party on hold

Call Splitting with an Extension and an External Line

When two extensions are in Intercom, one extension hears the call waiting tone during the
conversation, that extension user may switch between the external line and the other extension.

How:

talk

call

waiting

flash

talk

flash

talk

1. Hear call waiting tone

2. Flash the hookswitch to put the 1st party (other extension) on hold

3. Talk to the 2nd party (outside caller)

4. Flash the hookswitch to put the 2nd party on hold

5. Talk to the 1st party

6. Flash the hookswitch to alternatively talk to either party

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22

Conference Call

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Allows a conference call among 1 external line and 2 internal extensions or 2 external lines and 1
internal extension.

How:

talk

flash

dial

tone

WXY

9

CO

tone

123
4 5 6
7

DIAL

talk

8 9
0 #

flash

DEF

3

talk

1. Flash the hookswitch to put the outside party on hold

2. Will hear system dial tone

3. Dial 2nd party (for outside party, dial 9 to access CO line)

4. Talk with the receiver

5. Flash the hookswitch

6. Dial [3] within 3 seconds, all 3 parties are in conference

Sending Flash to External Line

The FX-416 can send a Flash signal to the external line that may be used to access special
features of the phone company (such as Call Waiting and Three-Way Calling) or other PABX
systems.

How:

talk

flash

ABC2PRS

OPER

7

0

1. Flash hookswitch, while talking to an outside caller

2. Dial [270]

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23

Operator Station

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The Operator Station requires the capabilities of handling multiple holds and transfers. The
following operations are especially for holding multiple calls and transferring calls:

Current Call on Hold and Call Pickup

To put current call into hold queue, then pick up a ringing extension.

How:

talk

flash

dial

tone

ABC

2 # #

talk

1. Flash the hookswitch to put the current caller on hold

2. Will hear system dial tone

3. Dial [2##] to pick up a ringing extension

Current Call on Hold and Calling Extension

To put current call into hold queue, then call an extension.

How:

talk

flash

dial

tone

ABC

2

OPER

0

MNO

6

talk

1. Flash the hookswitch to put the current caller on hold

2. Will hear system dial tone

3. Dial [206] to talk to extension 206

Current Call on Hold and Last Number Redial

To put current call into hold queue, then place a call to the last number you dialed.

How:

talk

flash

dial

tone

ABC2DEF3GHI

4

talk

1. Flash the hookswitch to put the current caller on hold

2. Will hear system dial tone

3. Dial [234] to call the last number you dialed

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24

Current Call on Hold and Automatic Call Return

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To put current call into hold queue, then dial back the last person who called you when you were
not able to answer the phone in time.
Note: Automatic Call Return Only works with Caller ID, so you must subscribe to the Caller ID
service from your local telephone company.

How:

talk

flash

dial

tone

ABC2DEF3JKL

5

talk

1. Flash the hookswitch to put the current caller on hold

2. Will hear system dial tone

3. Dial [235] to call the last number that called you

Current Call on Hold and Call Waiting

To put current call into hold queue, then pick up the first caller in the call waiting queue.

How:

talk

flash

dial

tone

ABC2DEF3PRS

7

talk

1. Flash the hookswitch to put the current caller on hold

2. Will hear system dial tone

3. Dial [237] to pick up the first caller in call waiting queue

Current Call on Hold and First Caller in Hold Queue

To put current call into hold queue, then retrieve the first caller in the hold queue.

How:

talk

flash

dial

tone

ABC2DEF3TUV

8

talk

1. Flash the hookswitch to put the current caller on hold

2. Will hear system dial tone

3. Dial [238] to retrieve the first caller in call hold queue

Current Call on Hold and Last Caller in Hold Queue

To put current call into hold queue, then retrieve the last caller in the hold queue.

How:

talk

flash

ABC2DEF3WXY

dial

tone

9

talk

1. Flash the hookswitch to put the current caller on hold

2. Will hear system dial tone

3. Dial [239] to retrieve the last caller in call hold queue

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25

Disconnecting Current Call

flash

flash

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To hang up current call.

How:

talk

flash

dial

tone

ABC2TUV

OPER

8

0

1. Flash the hookswitch to put the current call on hold

2. Will hear system dial tone

3. Dial [280] to hang up the current call that was just put on hold

Transferring Call

To transfer the outside caller to an extension.

How:

Notify the other extension

OPER

talk

dial

tone

ABC

2

JKL

0

5

talk

ABC2TUV8ABC

2

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone, then dial the extension number (e.g. extension 205)

3. Talk to the receiver

4. Flash the hookswitch, dial [282] to transfer the outside caller to the extension
Transfer without notifying the other extension

talk

flash

dial

tone

TUV

ABC

2

8 1

ABC

2

OPER

0

JKL

5

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [281 205], to transfer the caller to extension 205

Transferring Call to Entry Menu of Voice Mail System

To transfer the outside caller to the voice mail system entry menu which announces the greeting
message of the voice mail system.

How:

talk

flash

dial

tone

ABC

2

TUV8JKL

5

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [285] to transfer to the entry menu of the voice mail system

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26

Transferring Call to Extension’s Voice Mailbox

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To transfer the outside caller to an extension’s voice mailbox.

How:

talk

flash

dial

tone

ABC2TUV8JKL

5

ABC

2

OPER

0

DEF

3

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [285 203] to transfer the outside caller to the voice mailbox of extension 203

Transferring Call to Ring All

To transfer the outside caller to any available extension.

How:

talk

flash

dial

tone

ABC2TUV

8 1

ABC2JKL

OPER

5

0

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [281 250] to transfer the outside caller to any available extension

Transferring Call to Doorphone

To transfer the outside caller to a doorphone.

How:

talk

flash

dial

tone

ABC2TUV

8 1

ABC2JKL

5 1

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [281 251], will transfer the outside caller to the doorphone # 1

Transferring Call to PA System

To transfer the outside caller to the PA system.

How:

talk

flash

dial

tone

ABC

2

TUV

8 1

JKL5JKL

ABC

2

5

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [281 255], will transfer the outside caller to the PA system.

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27

Transferring Call to Any Available CO Line

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To transfer the outside caller to a CO line. The outside caller dials another phone number by
using the second CO line.

How:

talk

flash

dial

tone

ABC2TUV

8 1

ABC2WXY

OPER

9

0

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [281 290] to connect the outside caller to an available CO line, then dial

another phone number

Transferring Call to an External Phone Number

To transfer the outside caller to an external phone number.

How:

talk

flash

dial

tone

WXY

9

CO

tone

123
4 5 6
7

DIAL

talk

8 9
0 #

flash

ABC2TUV8ABC

2

1. Flash the hookswitch to put the outside caller on hold

2. Will hear system dial tone

3. Dial [9]

4. Wait for CO dial tone

5. Dial the phone number

6. Talk to the receiver

7. Flash the hookswitch

8. Flash the hookswitch, dial [282] to transfer the outside caller to the external number

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28

Convenient Station Programming

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You can program your extension to fit your needs. The FX-416 has two types of passwords,
Supervisor password and Extension password. You need to program a password for your
extension in order to protect the settings from being changed by other users. You may program
your extension from any extension with the password. Once you have the extension password, all
the functions in this section can also be accessed from the remote (dialing in through a CO line
from outside).

Setting Extension Password

There is no preset password on any extension. If there is a need to protect the extension setup
from unauthorized access, you may program a new password at that particular extension.

How:

JKL5GHI4DEF3ABC

GHI4DEF

1. Lift the handset

2. Dial [5xxxx*], xxxx represents the new password (e.g. 4321)

3. Dial [xxxx#] to verify the new password

4. Wait for confirmation tone

2 1

ABC

3

2 1

beep
beep

#

Password Validation

You need to enter the password whenever accessing the functions protected by the password.

How:

JKL

5

GHI4DEF3ABC

2 1

#

beep
beep

1. Lift the handset

2. Dial [*5xxxx#], xxxx represents the chosen password (e.g. 4321)

3. Wait for confirmation tone

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29

Canceling Extension Password

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Password feature may be disabled if the password protection is not needed. You can cancel your
own extension password from any extension.

How:

JKL

JKL

5
5

GHI4DEF3ABC

2 1

#

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password (extension password, e.g. 4321)

3. Wait for confirmation tone, then hear system dial tone

4. Dial [*5*#]

5. Wait for confirmation tone

Changing Password

Validate the password first then enter a new password.

How:

JKL5GHI4DEF3ABC

JKL

5 1

1

2 1

ABC2DEF3GHI

4

ABC2DEF3GHI

4

#

#

beep
beep

beep
beep

1. Lift the handset

2. Validate the password

3. Wait for confirmation tone, then hear system dial tone

4. Dial [*5xxxx*], xxxx represents the new password (e.g. 1234)

5. Dial [xxxx#] to verify the new password (e.g. 1234)

6. Wait for confirmation tone

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30

Call Transfer While Busy or No Answer

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

While the extension is busy or has no answer, you may program the incoming call to be
transferred to another extension, to the Operator Station or to a Voice Mailbox (if equipped with
a voice mail system). You may also program your extension to go to Ring-All mode or to repeat
the greeting message if it is busy or has no answer.

How:

To transfer to other extension

JKL

OPER0OPER

5

0

GHI4DEF3ABC

2 1

ABC

2 1

DEF

3

#

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*00 213 #], will transfer calls to extension 213

4. Wait for confirmation tone
To transfer to Operator Station

JKL

OPER0OPER

5

GHI4DEF

0

3

ABC

2

ABC

2 1

OPER0OPER

0

#

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*00 200 #], 200 is the Operator Station

4. Wait for confirmation tone
To transfer to a Voice Mailbox

JKL

OPER0OPER

5

0

GHI4DEF3ABC

2 1

ABC2GHI4JKL

5

#

beep

beep

OPER

ABC

2

TUV

0

8

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*00 245 * 208 #], where 245 represents any voice mail channel and
208 is the extension number of the voice mailbox to be transferred to

4. Wait for confirmation tone

To transfer to Extension’s Voice Mailbox

JKL

GHI4DEF3ABC

5

OPER0OPER

2 1

ABC2GHI4JKL

0

#

5

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*00 245 #] to transfer the call to the extension’s own voice mailbox

4. Wait for confirmation tone

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31

To repeat Greeting Message

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

JKL

OPER0OPER

5

GHI4DEF

0

3

ABC2MNO

ABC

2 1

6

OPER

0

#
#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*00 260 #]

4. Wait for confirmation tone

To ring all extensions

JKL

OPER0OPER

5

0

GHI4DEF3ABC

2 1

ABC2JKL

5

OPER

0

#

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*00 250 #]

4. Wait for confirmation tone

To cancel transfer

JKL

OPER0OPER

5

GHI4DEF

0

ABC

3

2 1

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*00#]

4. Wait for confirmation tone

KCE Technology Corporation

32

Do Not Disturb

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Each extension can be individually programmed to block incoming calls, intercom and alarm
clock.

How:

To turn on (Do Not Disturb function enabled)

JKL

5

OPER

1

0

GHI4DEF3ABC

2 1

#

beep

beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*10#]

4. Wait for confirmation tone

5. Hang up

To turn off (Do Not Disturb function disabled)

JKL

5
1 1

GHI4DEF

3

#

ABC

2 1

beep

beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*11#]

4. Wait for confirmation tone

5. Hang up

Extension Excluded from Ring-All

You may set individual extension not to ring during Ring-All.

How:

To exclude an extension

JKL

5

OPER

1

0

GHI4DEF3ABC

2 1

JKL

ABC

2

5

OPER

0

#

#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*10 250 #]

4. Wait for confirmation tone

5. Hang up

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33

Extension Included in Ring-All

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Once an extension is excluded from Ring-All, you may reset the extension to ring when Ring-All
occurs. The default setting is that all extensions will ring during Ring-All.

How:

To include an extension

JKL

5
1 1

GHI4DEF3ABC

2 1

ABC2JKL

5

OPER

0

#
#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*11 250 #]

4. Wait for confirmation tone

5. Hang up

No Ring for Doorphone Call

You may set the extension not to ring for any doorphone call.

How:

To disable ringing

JKL

5

OPER

1

0

GHI4DEF3ABC

2 1

ABC2JKL

5 1

#
#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*10 251 #]

4. Wait for confirmation tone

5. Hang up

To enable ringing

JKL

5
1 1

GHI4DEF3ABC

2 1

JKL

ABC

2

5 1

#
#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*11 251 #]

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

34

No Ring for Alarm/Timer

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may set the extension not to ring for any alarm or timer.

How:

To disable ringing

JKL

5

OPER

1

0

GHI4DEF3ABC

2 1

ABC2JKL5MNO

#

6

#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*10 256 #]

4. Wait for confirmation tone

5. Hang up

To enable ringing

JKL

5
1 1

GHI4DEF

3

ABC2JKL5MNO

ABC

2 1

#

6

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*11 256 #]

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

35

Setting Call Forwarding

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Forward your call to another extension, to the Operator Station, to a Voice Mailbox (if equipped
with a voice mail system), to an outside phone number, or to a pager. When the call forwarding is
set, the call forwarding is enabled automatically.

How:

To forward to Operator Station/Ring-All

JKL

ABC

5
2 1

GHI4DEF3ABC

2 1

OPER0OPER

ABC

2

#

0

#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*21 200 #], will go to Ring-All if the system has no Operator Station

4. Wait for confirmation tone

5. Hang up

To forward to an extension

JKL

ABC

5
2 1

GHI4DEF

3

ABC

2 1

ABC

2 1

DEF

3

#
#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*21 213 #], will forward calls to extension 213

4. Wait for confirmation tone

5. Hang up

To enable forwarding (after call forwarding disabled)

JKL

ABC

5
2 1

GHI4DEF3ABC

2 1

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*21 #]

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

36

Call Forwarding to Voice Mailbox

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may forward the incoming calls to a voice mailbox if a voice mail system is installed.

How:

To forward to your voice mailbox

JKL

ABC

5
2 1

GHI4DEF3ABC

2 1

ABC2GHI4JKL

#

5

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*21 245 #]

4. Wait for confirmation tone

5. Hang up

To forward to a selected extension’s voice mailbox

JKL

ABC

5
2 1

GHI4DEF

3

ABC2GHI4JKL

ABC

2 1

5

#

ABC

2 1

beep

beep

GHI

4

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*21 245 * 212 #], where 212 is the extension number of the voice

mailbox to be forwarded to

4. Wait for confirmation tone

5. Hang up

Disabling Call Forwarding

You may disable the call forwarding function set on your extension. However, the destination of
the call forwarding you have programmed will be preserved in the system memory until it is
overwritten.

How:

To disable forwarding

JKL

ABC

5

OPER

2

0

GHI4DEF3ABC

2 1

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*20#]

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

37

Enabling Call Forwarding

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Reactivate the call forwarding function with all the parameters previously set on your extension.

How:

To enable forwarding (after call forwarding disabled)

JKL

ABC

5
2 1

GHI4DEF3ABC

2 1

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*21#]

4. Wait for confirmation tone

5. Hang up

Call Forwarding to Another Phone Number

You may forward the incoming calls to another phone number. The FX-416 will use an available
CO line to dial the phone number pre-programmed by you, then connect the outside caller to the
specified phone number. Outside caller will hear busy tones if no CO line is available during call
forwarding. The phone number will not be erased even the function is disabled. You may change
the phone number by re-programming a new number into the system.

How:

To forward to another phone number

JKL

ABC2ABC

5

2

GHI4DEF3ABC

2 1

MNO6ABC2MNO

#

6 1 1

beep

beep

TUV8TUV

8

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*22 Number #], where Number is the phone number to be forwarded
to (e.g. 6261188 is the phone number shown above)

4. Wait for confirmation tone

5. Hang up

To enable forwarding

JKL

ABC2ABC

5

2

GHI4DEF3ABC

2 1

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*22#]

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

38

Playback of Stored Forwarding Phone Number

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Play back the forwarding phone number you have programmed for the extension.

How:

To play back

JKL

ABC2ABC

5

2

GHI4DEF3ABC

2 1
#

talk

beep

beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*22*#]

4. Wait for confirmation tone

5. System plays back the phone number

6. Hang up

Call Forwarding to a Pager

You may forward the incoming calls to a pager. The FX-416 will announce a short message to
the caller, then use an available CO line to dial the pager number pre-programmed by you.
Outside caller will hear busy tones if no CO line is available during call forwarding. You may
change the pager number by re-programming a new number into the system.

How:

To store a pager number

JKL

ABC2DEF

5

3

GHI4DEF3ABC

2 1

ABC

2 1

#

ABC2MNO6MNO6TUV8TUV

beep

beep

8

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*23 {Pager#} #], where {Pager#} is the pager number to be forwarded to (e.g.

2126688 is the pager number shown above)

4. Wait for confirmation tone

5. Hang up

To enable call forwarding

JKL

ABC2DEF

5

3

GHI4DEF3ABC

2 1

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*23#]

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

39

Playback of Stored Pager Number

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The FX-416 will play back the forwarding pager number you have programmed for the extension.

How:

To play back

JKL

ABC

5

DEF

2

3

GHI4DEF3ABC

2 1
#

talk

beep

beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*23*#]

4. Wait for confirmation tone

5. System plays back the pager number

6. Hang up

KCE Technology Corporation

40

Setting Daily On/Off Time for Call Forwarding Option

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may set daily On/Off time for the call forwarding option you have selected. Once the On/Off
time is set and enabled the FX-416 will only forward your call during the ON time and disable the
call forwarding function during the OFF time.

How:

To set On/Off time

JKL

ABC2TUV

5

8

GHI4DEF3ABC

2 1

TUV

1

8

OPER0OPER

0

#

beep

beep

OPER

0

WXY

9

OPER0OPER

0

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*28 {hr}{min} * {hr}{min} #], where the {hr} = hour (use 24 hour clock) and {min} =

minute (00 to 59), the first {hr}{min} (1800 = 6:00 p.m.) is the On time and the second
{hr}{min} (0900=09:00 a.m.) is the Off time

4. Wait for confirmation tone

5. Hang up

To enable On/Off time mode

JKL

ABC

5

TUV

2

8

GHI4DEF3ABC

2 1

1

#

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*281#] to enable the On/Off time mode

4. Wait for confirmation tone

5. Hang up

To disable On/Off time mode

JKL

ABC2TUV

5

8

GHI4DEF3ABC

2 1

OPER

0

#

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*280#] to disable the On/Off time mode

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

41

Playback of Stored Daily On/Off Time

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may verify the On/Off time for call forwarding that stored in the system.

How:

To play back

JKL

ABC2TUV

5

8

GHI4DEF3ABC

2 1
#

talk

beep

beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*28*#]

4. Wait for confirmation tone

5. System plays back the ON time and OFF time

6. Hang up

KCE Technology Corporation

42

Setting Alarm/Timer

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The FX-16 has a built-in clock that can be used as an Alarm Clock or Timer. A total of 8
different groups of Alarm/Timer in 10 different modes that you can program. The following is the
programming table of Alarm /Timer:

Mode 0 1 2 3 4 5 6 7 8 9
Setting Timer Mon. Tue. Wed. Thur. Fri. Sat. Sun. Weekday Weekend

How:

To set alarm time and mode

JKL

DEF

5
3

GHI4DEF3ABC

2 1

JKL5DEF

1

1

#

OPER

3

0

beep

beep

WXY

9

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*3 G {hr}{min} X #], where G is the group number (1 to 8), the {hr} = hour (use 24
hour clock) and {min} = minute (00 to 59) is the alarm time, and X is the mode (0 to 9)

4. Wait for confirmation tone

5. Hang up

Example: Dial [*3115309#] to set alarm time for group 1 that the alarm goes off on every

weekend at 15:30 (3:30 p.m.).

To set alarm time and mode (Once Only)

JKL

DEF

5
3

GHI4DEF3ABC

2 1

ABC

2

OPER

JKL

5

#

OPER

DEF

0

3

0

beep

beep

TUV

8

1

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*3 G {hr}{min} X 1 #], where G is the group number (1 to 8), the {hr} = hour (use
24 hour clock) and {min} = minute (00 to 59) is the alarm time, X is the mode (0 to 9) and
1 means the alarm goes off once for that week only

4. Wait for confirmation tone

5. Hang up

Example: Dial [*35203081#] to set alarm time for group 5 that the alarm goes off on weekday

at 20:30 (8:30 p.m.) for that week only.

KCE Technology Corporation

43

To set timer

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

JKL

DEF

5
3

GHI4DEF

PRS

7

3

OPER

0

ABC

2 1

ABC

2 1

#

JKL

5

beep

beep

OPER

0

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*3 G 0215 0 #], where G is the group number, 0215 means the timer will trigger 2

hours and 15 minutes from the set time (maximum 24 hours), and the last 0 represents Timer
mode

4. Wait for confirmation tone

5. Hang up

To enable all alarm/timer

JKL

DEF

5

WXY

3

GHI4DEF3ABC

2 1

9

1

beep

beep

#

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [* 391#] to enable all alarm/timer settings

4. Wait for confirmation tone

5. Hang up

To disable all alarm/timer

JKL

DEF

5

WXY

3

GHI4DEF3ABC

2 1

OPER

9

0

beep

beep

#

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*390#] to disable all alarm/timer settings

4. Wait for confirmation tone

5. Hang up

To clear a group’s alarm/timer setting

JKL

DEF

5
3

GHI4DEF3ABC

2 1

PRS

7

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*3 G #], where G is the group number

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

44

Playback of Alarm/Timer Setting

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may verify the alarm time that you have programmed for the extension.

How:

To play back

JKL

DEF

5
3

GHI4DEF3ABC

2 1

1

#

beep

beep

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*3 X * #], where X is the group number

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

45

Setting Call Waiting Function

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Each extension can be individually programmed to turn Call Waiting function On, Off, or Off
Once Only. Call Waiting On is the default setting.

How:

To turn on (Call Waiting function enabled)

JKL

GHI

5
4 1

GHI4DEF3ABC

2 1

1

#

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*411#]

4. Wait for confirmation tone

5. Hang up

To turn off (Call Waiting function disabled)

JKL

GHI

5
4 1

GHI4DEF

3

OPER

0

ABC

2 1

#

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*410#]

4. Wait for confirmation tone

5. Hang up

To turn off once only (Call Waiting function disabled for current call only)

JKL

GHI

5

OPER

4

0

GHI4DEF3ABC

2 1

#

beep

beep

WXY

9

#

beep

beep

123

CO

tone

4 5 6
7

8 9

DIAL

0 #

talk

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*40]

4. Wait for confirmation tone

5. Dial [9] for prefix dialing, then dial the phone number

6. Hang up, Call Waiting function automatically enabled again

KCE Technology Corporation

46

Caller ID

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The FX-416 comes with Caller ID feature that allows you to identify the caller’s phone number at
each extension with a Caller ID telephone or Caller ID display unit. To use Caller ID function,
you must subscribe to the Caller ID service from your local telephone company.

Voice Caller ID

Voice Caller ID is a special feature that the FX-416 will announce the caller’s phone number
when you pick up the call. After the announcement of the Caller ID, you have about 5 seconds to
decide whether you like to talk to the caller or hang up the call. Once the Voice Caller ID feature
is enabled, then the Caller’s Name is automatically disabled.
Note: You must subscribe to the Caller ID service from your local telephone company for this

feature. Caller ID telephone or Caller ID display unit is not required for Voice Caller ID.

How:

To enable Voice Caller ID

JKL

GHI

5
4

GHI4DEF

ABC

2

ABC

3

2 1

1

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*421#]

4. Wait for confirmation tone

5. Hang up

To disable Voice Caller ID

JKL

GHI4ABC

5

2

GHI4DEF3ABC

2 1

OPER

0

#

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*420#]

4. Wait for confirmation tone

5. Hang up

Example for answering a call with Voice Caller ID enabled:

1. Lift the handset

2. Listen to the Caller ID announcement

3. Press any key to answer the call if you like to talk to the caller

Or

1. Lift the handset

2. Listen to the Caller ID announcement

3. Hang up if you don’t like to talk to the caller, and the call will be transferred to the operator or

other group or... (depends on the setup of the extension)

KCE Technology Corporation

47

Caller’s Name

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The FX-416 provides the capability of identifying the Caller’s Name. To obtain the Caller’s
Name, the FX-416 will prompt caller for his/her name and record it before connecting the
incoming call to the extension. After the announcement of the caller’s name, you have about 5
seconds to decide whether you would like to talk to the caller or hang up the call. Once the
Caller’s Name feature is enabled, then the Caller ID is automatically disabled.

How:

To enable Caller’s Name

JKL

GHI4ABC

5

2

GHI4DEF3ABC

2 1

ABC

2

#

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*422#]

4. Wait for confirmation tone

5. Hang up

To turn off

JKL

GHI

5
4

GHI4DEF

ABC

2

ABC

3

2 1

OPER

0

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*420#]

4. Wait for confirmation tone

5. Hang up

Example for answering a call with Caller’s Name enabled:

1. Lift the handset

2. Listen to the Caller’s Name announcement

3. Press any key to answer the call if you like to talk to the caller

Or

1. Lift the handset

2. Listen to the Caller’s Name announcement

3. Hang up if you don’t like to talk to the caller, and the call will be transferred to the operator or

other group or... (depends on the setup of the extension)

KCE Technology Corporation

48

Setting the Number of Rings

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The number of the rings before the call going to Busy/No Answer Transfer mode is user
programmable. You may adjust the number of the rings to fit your own preference. The number
of rings that you can set is from 1 to 9.

How:

To set the number of rings

JKL

GHI4MNO

5

6

GHI4DEF3ABC

2 1

MNO

6

#

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*46 X #], X represents the number of times (X can be 1 to 9)

4. Wait for confirmation tone

5. Hang up

Setting Waiting Time between 3rd Digit and 4th Digit in Direct Dialing Mode

In the Direct Dialing mode, a waiting time is added between 3rd Digit and 4th Digit to avoid the
confusion between outgoing dialing and intercom. If no number is dialed after the 3rd Digit within
the waiting time, then the call will be recognized as an intercom call. The length of the waiting
time between the third digits and fourth digits is programmable from 1 second to 5 seconds to fit
your own preference. The default waiting time is 3 seconds.

How:

To set the length of waiting time

JKL

GHI4PRS

5

GHI4DEF

7

ABC

3

2 1

DEF

3

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*47 X #], X represents the length of waiting time in second (X can be 1 to 5)

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

49

Setting Ring-Back Mode

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Ring-Back is for reminding user that there is a call on hold. The default setting of the Ring-Back
mode is ON for every extension.

How:

To turn on (Ring-Back enabled)

JKL

GHI4TUV

5

8

GHI4DEF3ABC

2 1

1

#

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*481]

4. Wait for confirmation tone

5. Hang up

To turn off (Ring-Back disabled)

JKL

GHI4TUV

5

GHI4DEF

8

ABC

3

2 1

OPER

0

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*480]

4. Wait for confirmation tone

5. Hang up

KCE Technology Corporation

50

System Programming

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You can program the FX-416 system to fit your requirements. This section describes all
programming options available for system setup. All the settings programmed are system-wide.
All the functions in this section can also be accessed from the remote (dialing in through a CO line
from outside) if you have supervisor password.

Setting New Supervisor Password

There is no preset supervisor password. If there is a need to protect the system setup from
unauthorized access, user may program a new supervisor password into the system. The 269
is the default number assigned to the supervisor. The password can be 4 to 8 digits long.

How:

JKL

1. Lift the handset

2. Dial [*5 269 *], denoting supervisor access

3. Dial [xxxx*], xxxx represents the new password (e.g. 4321)

4. Dial [xxxx#] to verify the new password

5. Wait for confirmation tone

5

ABC2MNO6WXY

9

GHI4DEF

GHI4DEF

ABC

3

2 1

ABC

3

2 1

#

beep
beep

Canceling Supervisor Password

Password feature may be disabled if the password protection is not needed. Once the supervisor
password is cancelled, all the extension password will also be cancelled.

How:

JKL

JKL

GHI4DEF3ABC

5

ABC2MNO6WXY

5

2 1

9

#

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password (supervisor password, e.g. 4321)

3. Wait for confirmation tone, then hear system dial tone

4. Dial [*5 269 ** #]

5. Wait for confirmation tone

KCE Technology Corporation

51

Canceling Extension Password

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Password feature may be disabled if the password protection is not needed. The supervisor has
authority to cancel any extension password.

How:

JKL

JKL

5

ABC

5

GHI4DEF3ABC

2 1

OPER

2

0 1

#

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password (supervisor password, e.g. 4321)

3. Wait for confirmation tone, then hear system dial tone

4. Dial [*5 201 ** #] (e.g. extension 201)

5. Wait for confirmation tone

Overriding Extension Password

The supervisor can override an extension password and set it to a new password.

How:

JKL

JKL

5

ABC

5

GHI4DEF3ABC

2 1

OPER

2

0 1

ABC2DEF3GHI

1

ABC2DEF3GHI

1

#

beep
beep

4
4

#

beep
beep

1. Lift the handset

2. Validate the password (supervisor password, e.g. 4321)

3. Dial [*5 201 *] (e.g. extension 201)

4. Dial [xxxx*], xxxx represents the new password (e.g. 1234)

5. Dial [xxxx#] to verify the new password

6. Wait for confirmation tone

KCE Technology Corporation

52

Changing Supervisor Password

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Validate the password first then enter a new password.

How:

JKL5GHI4DEF3ABC

2 1

JKL5ABC2MNO6WXY

9

ABC2DEF3GHI

1

DEF3GHI

ABC

1

2

#

4
4

#

beep

beep

beep

beep

1. Lift the handset

2. Validate the password (supervisor password, e.g. 4321)

3. Wait for confirmation tone, then hear system dial tone

4. Dial [*5 269 *], denoting supervisor access

5. Dial [*5xxxx*], xxxx represents the new password (e.g. 1234)

6. Dial [xxxx#] to verify the new password (e.g. 1234)

7. Wait for confirmation tone

Voice Announcement -Auto Attendant

The FX-416 can act as an electronic operator, announcing user pre-recorded, digitized greeting
message to direct incoming calls automatically. User can program the voice announcement into 3
different messages – Primary, Secondary and Emergency. There are two different modes,
Day/Night mode and Group mode, that you can set for the Primary and Secondary messages. In
Day/Night mode, the system will announce the greeting message according to the time set by the
user. In Group mode, the system will announce the distinct greeting messages for different
groups. The total recording time for the Primary and Secondary message is 45 seconds.

The FX-416 has the pre-recorded words that are used in playback of phone numbers, time, day
and directory messages. The following are the list of the pre-recorded words:

Number 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 30, 40, 50
Time/Day AM, PM, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, O
Directory Message Invalid selection, please input again

Call is from
Transfer to pager
All lines are busy, please wait
Please speak you name after the beep
You got mail

KCE Technology Corporation

53

Setting Voice Announcement to Day/Night Mode

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The system will announce the Primary and Secondary messages according to the time set by the
user. The default starting time for Primary message announcement is 08:00 and default starting
time for Secondary message announcement is 17:00.

How:

To set voice announcement to Day/Night Mode

JKL

MNO

5

OPER

6

GHI4DEF3ABC

2 1

0

#

beep

beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*60]

4. Wait for confirmation tone

Setting Voice Announcement to Group Mode

The system will announce the Primary and Secondary messages according to the group
assignment.

How:

To set voice announcement to Group Mode

JKL

MNO

5

6

GHI4DEF3ABC

2 1

1

#

beep

beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*61]

4. Wait for confirmation tone

KCE Technology Corporation

54

Recording Primary Message

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may record the Primary greeting message by using telephone on any extension. Once the
message is recorded, the Auto Attendant is automatically activated.

How:

JKL

MNO

5

6

ABC2MNO

GHI4DEF3ABC

2 1

6 1

long
beep

beep
beep

talk

#

beep
beep

#

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 261 #]

4. System responds with a long tone, start recording at the end of the beep tone

5. Dial [#] to end recording

6. Wait for confirmation tone

Example for Primary Message (Day Mode):
Welcome to ABC Company, the company of technology.
If you know the extension you are trying to reach, please dial it now.
For Sales Department press 201 now, for Customer Service press 202 now,
for Accounts Payable press 203 now, for Accounts Receivable press 204 now
for Technical Support press 205 now, for Information press 206 now,
or please stay on the line for assistance. If the line is busy or no answer,
this recording will repeat again, thank you!

Example for Secondary Message (Night Mode):
ABC company is now closed. Our office hours are 8:00am to 5:00pm PST. You may leave a
message on your party’s extension, or press 201 for the general information of the mailbox.

You may make up any greeting message you like.

Playback of Primary Message

How:

JKL

MNO

5

6

ABC2MNO

GHI4DEF3ABC

2 1

6 1

#

#

beep
beep

talk

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 261 * #]

3. System plays back the recorded message

4. Dial any number to stop

KCE Technology Corporation

55

Activating Primary Voice Announcement

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may re-activate the Primary voice announcement after it was turned off.

How:

JKL

MNO

5

6

ABC2MNO

GHI4DEF3ABC

2 1

6 1

#

1

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial[*6 261 1 #]

4. Wait for confirmation tone

Canceling Primary Voice Announcement

You may temporarily turn off Primary greeting message announcement. The system will go into
Ring-All mode instead of announcing Primary greeting message once the Primary voice
announcement is turned off.

How:

JKL

MNO

5

6

ABC2MNO

GHI4DEF3ABC

2 1

6 1

#

OPER

0

#

beep
beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 261 0 #]

4. Wait for confirmation tone

Recording Secondary Message

You may record the Secondary greeting message by using telephone on any extension. Once the
message is recorded, the Auto Attendant is automatically activated.

How:

JKL

MNO

5

ABC2MNO6ABC

6

GHI4DEF3ABC

2 1

2

long
beep

beep
beep

talk

#

beep

beep

#

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 262 #]

4. System responds with a long tone, start recording at the end of the beep tone

5. Dial [#] to end recording

6. Wait for confirmation tone

KCE Technology Corporation

56

Playback of Secondary Message

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

How:

JKL

MNO

5

ABC2MNO6ABC

6

GHI4DEF

3

ABC

2 1

2

#

#

beep
beep

talk

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 262 * #]

3. System plays back the recorded message

4. Dial any number to stop

Activating Secondary Voice Announcement

You may re-activate the Secondary greeting message announcement after it was turned off.

How:

JKL

MNO

5

ABC2MNO6ABC

6

GHI4DEF3ABC

2 1

2

#

1

#

beep
beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial[*6 262 1 #]

4. Wait for confirmation tone

Canceling Secondary Voice Announcement

You may temporarily turn off Secondary greeting message announcement. The system will go
into Ring-All mode instead of announcing Secondary greeting message once the Secondary voice
announcement is turned off.

How:

JKL

MNO

5

ABC2MNO6ABC

6

GHI4DEF3ABC

2 1

2

#

OPER

0

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 262 0 #]

4. Wait for confirmation tone

KCE Technology Corporation

57

Setting Activation Time of Primary Voice Announcement

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may set the starting time of the Primary greeting message announcement while the voice
announcement is in Day/Night mode.

How:

JKL

MNO

5

6

ABC2MNO

GHI4DEF3ABC

2 1

6 1

#

OPER

ABC

2

0

beep
beep

TUV8DEF

OPER

3

0

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 261 2 {Time} #] (e.g. {Time} = 0830 for 8:30 a.m.)

4. Wait for confirmation tone

Setting Activation Time of Secondary Voice Announcement

You may set the starting time of the Secondary greeting message announcement while the voice
announcement is in Day/Night mode.

How:

JKL

MNO

5

ABC2MNO6ABC

6

GHI4DEF3ABC

2 1

2

#

ABC

2

1

beep
beep

PRS7DEF

OPER

3

0

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 262 2 {Time} #] (e.g. {Time} = 1730 for 5:30 p.m.)

4. Wait for confirmation tone

Recording Emergency Message

You may record the Emergency Message by using a telephone on any extension. The Emergency
Message shall include the important information that you need to notify the receiving party.

How:

JKL

MNO

GHI4DEF3ABC

5

ABC2WXY9WXY

6

2 1

9

long
beep

beep
beep

talk

#

beep
beep

#

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 299 #]

4. System responds with a long tone, start recording at the end of the beep tone

5. Dial [#] to end recording

6. Wait for confirmation tone

KCE Technology Corporation

58

Playbak of Emergency Message

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

How:

JKL

MNO

GHI4DEF

5

ABC2WXY9WXY

6

ABC

3

2 1

9

#

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 299 * #]

3. System plays back the recorded message

4. Dial any number to stop

Setting Emergency Phone Number

You may program up to 4 groups of emergency phone numbers to the system for emergency
dialing. In case of emergency situation occurs, the system will automatically dial the pre­programmed phone numbers, then announce the pre-recorded emergence message.

How:

JKL

MNO

GHI4DEF3ABC

5

ABC2WXY9WXY

6

2 1

9

ABC

2

#

MNO6MNO6MNO6WXY9WXY9WXY9WXY

beep
beep

9

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 299 {G} {Phone#} #], where {G} is the group number which may be 1 to 4 (e.g.
{G} = 2, {Phone#} = 6669999)

4. Wait for confirmation tone

Playback of Emergency Phone Number

To verify the emergency phone numbers that were programmed on the system for emergency
dialing.

How:

JKL

MNO

GHI4DEF3ABC

5

ABC2WXY9WXY

6

2 1

9

ABC

2

#

beep
beep

long

#

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 299 {G} * #], where {G} is the group number which may be 1 to 4 (e.g. {G} = 2)

4. System plays back the programmed emergency number

KCE Technology Corporation

59

Clearing Emergency Phone Number

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may clear any emergency phone numbers that were programmed on the system for
emergency dialing.

How:

JKL

MNO

GHI4DEF3ABC

5

ABC2WXY9WXY

6

2 1

9

ABC

2

#

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*6 299 {G} #], where {G} is the group number which may be 1 to 4 (e.g. {G} = 2)

4. Wait for confirmation tone

KCE Technology Corporation

60

Call Restriction

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Unauthorized toll call access may be prevented by Call Restriction function. There are 3 different
levels of restriction – Global (System-wise), Group, and Individual Extension. Each level may
have 8 groups of the prefixes (up to 6 digits) for the number to be blocked and 8 groups of the
prefixes (up to 6 digits) for the number to be unblocked.

Setting Call Restriction for Global Level

The prefix set for the call restriction at the Global level will apply to all the extensions.

How:

To set a blocked prefix

JKL

PRS

5

7

GHI4DEF3ABC

2 1

ABC2JKL

OPER

5

0

#

OPER

MNO

6

0

beep
beep

OPER

0 1 1

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 250 {G} 0 nnnn #], where {G} is the group number which may be 1 to 8, 0 is to
block and nnnn is the prefix (up to 6 digits) of the number to be blocked

4. Wait for confirmation tone

Example: Dial [*725060011#] to block all international calls starting with 011, where 6 is the

group number and 011 is the prefix assigned to that group.

To set exception of a blocked number

JKL

PRS

5

7

GHI4DEF3ABC

2 1

ABC2JKL

OPER

5

0

#

DEF

3

beep
beep

OPER0OPER

TUV

1

1

8

0

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 250 {G} 1 nnnn #], where {G} is the group number which may be 1 to 8, 1 is to
unblock and nnnn is the prefix (up to 6 digits) of the number to be unblocked

4. Wait for confirmation tone

Example: Dial [*7250201#] to block all long distant calls starting with 1.

Dial [*7250311800#] to make 1800 as an exception number not to be blocked.

To clear all blocked numbers

JKL

PRS

5

7

GHI4DEF3ABC

2 1

ABC2JKL

OPER

5

0

#

OPER

0

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 250 0 #]

4. Wait for confirmation tone

KCE Technology Corporation

61

Setting Call Restriction for Primary Group

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The prefix set for the call restriction will apply only to the extensions within the Primary group.

How:

To set a blocked prefix

JKL

PRS

5

7

GHI4DEF3ABC

2 1

ABC2MNO6JKL

5

#

DEF

OPER

3

beep
beep

OPER

0

0 1 1

#

beep

beep

1. Lift the handset

2. Validate the password

3. Dial [*7 265 {G} 0 nnnn #], where {G} is the group number which may be 1 to 8, 0 is to
block and nnnn is the prefix (up to 6 digits) of the number to be blocked

4. Wait for confirmation tone

Example: Dial [*726530011#] to block all international calls starting with 011, where 3 is the

group number and 011 is the prefix assigned to that group.

To set exception of a blocked number

JKL

PRS

5

7

GHI4DEF

ABC2MNO

ABC

3

2 1

JKL

6

DEF

5

#

3

beep
beep

OPER0OPER

TUV

1

1

8

0

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 265 {G} 1 nnnn #], where {G} is the group number which may be 1 to 8, 1 is to
unblock and nnnn is the prefix (up to 6 digits) of the number to be unblocked

4. Wait for confirmation tone

Example: Dial [*7265201#] to block all long distant calls starting with 1 for all the extensions

assigned as the primary group.
Dial [*7265311800#] to make 1800 as an exception number not to be blocked for all
the extensions assigned as the primary group.

To clear all blocked numbers

6
7

GHI4DEF

ABC2MNO

ABC

3

2 1

OPER

JKL

6

5

#

0

beep

beep

#

beep
beep

MNO

PRS

1. Lift the handset

2. Validate the password

3. Dial [*7 265 0 #]

4. Wait for confirmation tone

KCE Technology Corporation

62

Setting Call Restriction for Secondary Group

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The prefix set for the call restriction will apply only to the extensions within the Secondary group.

How:

To set a blocked prefix

JKL

PRS

5

7

GHI4DEF3ABC

2 1

ABC2MNO6MNO

6

#

OPER

DEF

3

0

beep
beep

OPER

0 1 1

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 266 {G} 0 nnnn #], where {G} is the group number which may be 1 to 8, 0 is to
block and nnnn is the prefix (up to 6 digits) of the number to be blocked

4. Wait for confirmation tone

Example: Dial [*726530011#] to block all international calls starting with 011, where 3 is the

group number and 011 is the prefix assigned to that group.

To set exception of a blocked number

JKL

PRS

5

7

GHI4DEF

ABC

3

ABC2MNO6MNO

6

2 1

DEF

3

#

1

beep
beep

OPER0OPER

TUV

1

8

0

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 266 {G} 1 nnnn #], where {G} is the group number which may be 1 to 8, 1 is to
unblock and nnnn is the prefix (up to 6 digits) of the number to be unblocked

4. Wait for confirmation tone

Example: Dial [*7266201#] to block all long distant calls starting with 1 for all the extensions

assigned as the secondary group.
Dial [*7266311800#] to make 1800 as an exception number not to be blocked for all
the extensions assigned as the secondary group.

To clear all blocked numbers

JKL

PRS

5

7

GHI4DEF

ABC

3

ABC2MNO6MNO

6

2 1

OPER

#

0

#

beep
beep

beep

beep

1. Lift the handset

2. Validate the password

3. Dial [*7 266 0 #]

4. Wait for confirmation tone

KCE Technology Corporation

63

Setting Call Restriction for Individual Extension

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The prefix set for the call restriction will apply only to that particular extension.

How:

To set a blocked prefix

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

OPER

DEF

3

0

beep
beep

OPER

0 1 1

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 {G} 0 nnnn #], where 206 is the extension number and {G} is the group
number which may be 1 to 8, 0 is to block and nnnn is the prefix (up to 6 digits) of the
number to be blocked

4. Wait for confirmation tone

Example: Dial [*720630011#] to block all international calls starting with 011 at extension 206,

where 3 is the group number and 011 is the prefix assigned to that group.

To set exception of a blocked number

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

DEF

3

1

beep
beep

OPER0OPER

TUV

1

8

0

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 {G} 1 nnnn #], where 206 is the extension number and {G} is the group
number which may be 1 to 8, 1 is to unblock and nnnn is the prefix (up to 6 digits) of the
number to be unblocked

4. Wait for confirmation tone

Example: Dial [*7206201#] to block all long distant calls starting with 1 from extension 206.

Dial [*7206311800#] to make 1800 as an exception number not to be blocked from
extension 206.

To clear all blocked numbers

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

OPER

0

#

beep
beep

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 0 #]

4. Wait for confirmation tone

KCE Technology Corporation

64

Intercom Only Extension

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may restrict an extension to an Intercom dialing only station. The extension is not allowed to
make any outside calls.

How:

To disable CO lines access

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

ABC2WXY

9

beep
beep

OPER

0

OPER

0

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 * 290 0 #], where 206 is the extension number, 290 means all
CO lines and 0 is to disable

4. Wait for confirmation tone

Example: Dial [*7206*2900#] to block all outside lines access at extension 206.
To reset the extension to default

JKL

PRS

5

7

GHI4DEF

ABC

2

3

OPER

0

ABC

2 1

MNO

6

#

ABC2WXY

9

beep
beep

OPER

0

1

#

beep

beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 * 290 0 #], where 206 is the extension number, 290 is all CO
lines and 1 is to reset to enable

4. Wait for confirmation tone

Example: Dial [*7206*2901#] to reset extension 206 to default.

KCE Technology Corporation

65

Verifying Programmed Prefix Numbers

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The system will play back a prefix number you have programmed for the call restriction.

How:

To play back prefix for Global level

JKL

PRS

5

7

GHI4DEF3ABC

2 1

ABC2JKL

OPER

5

0

#

DEF

3

beep
beep

long

#

beep

1. Lift the handset

2. Validate the password

3. Dial [*7 250 {G} *#], where {G} is the group number which may be 1 to 8

4. System plays back the prefix

Example: Dial [*72503*#] to play back the 3rd prefix number stored in the memory.
To play back prefix for Primary Group

JKL

PRS

5

7

GHI4DEF

ABC2MNO

ABC

3

2 1

JKL

6

5

1

#

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 265 {G} *#], where {G} is the group number which may be 1 to 8

4. Wait for confirmation tone

Example: Dial [*72651*#] to play back the 1st prefix number stored in the memory.
To play back prefix for Secondary Group

JKL

PRS

5

7

GHI4DEF3ABC

2 1

ABC2MNO6MNO

6

#

TUV

8

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 266 {G} *#], where {G} is the group number which may be 1 to 8

4. Wait for confirmation tone

Example: Dial [*72668*#] to play back the 8th prefix number stored in the memory.
To play back prefix for Individual Extension

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

WXY

0

9

#

ABC

2

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 209 {G} *#], where {G} is the group number which may be 1 to 8

4. Wait for confirmation tone

Example: Dial [*72092*#] to play back the 2nd prefix number stored in the memory for

extension 209.

KCE Technology Corporation

66

Call Restriction Override

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Any authorized user may call the restricted area by entering the supervisor password to bypass the
blocked number.

How:

Prefix Dialing Mode

WXY

9

JKL

5

GHI4DEF3ABC

123

CO

4 5 6

8 9

7

tone

0 #

DIAL

2 1

talk

beep
beep

#

1. Lift the handset

2. Validate the password

3. Dial [9]

4. Wait for dial tone

5. Dial telephone number

Direct Dialing Mode

ABC

2 1

WXY

9

JKL

5

CO

tone

beep

beep

GHI4DEF

3

123
4 5 6

8 9

7

DIAL

0 #

ABC

2 1

talk

beep
beep

#

1. Lift the handset

2. Dial [21*], change to Prefix Dialing Mode

3. Validate the password

4. Wait for dial tone

5. Dial telephone number

KCE Technology Corporation

67

Setting Time Limit for Nagging Option

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You will hear the warning beeping tones for the outgoing calls that exceed the time limit. The
minimum time limit is 3 minutes and the maximum time limit you can set is 27 minutes. The time
limit increases in 3 minutes increment. Once the call exceeds the time limit, the parties in the
conversation will hear 3 short beep tones in 10 seconds interval for 3 minutes. After 3 minutes
over the time limit, the short beep tones become long beep tones to nag the parties in
conversation. The following is the reference table of length of the time limit and the factor keys.

Key 1 2 3 4 5 6 7 8 9

Time Limit

3 6 9 12 15 18 21 24 27

(minutes)

How:

To set time limit for nagging

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

ABC2PRS7MNO

beep
beep

6

JKL

5

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 * 276 {key} #], where 206 is the extension number and {key}
represents the factor of the time limit which may be 1 to 9

4. Wait for confirmation tone

Example: Dial [*7206*2765#] to set time limit to 15 minutes for extension 206.
To cancel nagging option

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

ABC2PRS7MNO

beep
beep

6

OPER

0

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 * 276 0 #], where 206 is the extension number

4. Wait for confirmation tone

Example: Dial [*7206*2760#] to cancel the nagging option set at extension 206.

KCE Technology Corporation

68

Setting Time Limit for Nagging Then Cut Option

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

For every outgoing call that is 6 minutes over the time limit, the call will be terminated by the
system automatically if NTC (Nagging Then Cut) is set. The following is the reference table of
length of the time limit and the factor keys.

Key 1 2 3 4 5 6 7 8 9

Time Limit

3 6 9 12 15 18 21 24 27

(minutes)

How:

To set time limit for NTC

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

ABC2PRS7PRS

beep
beep

7

JKL

5

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 * 277 {key} #], where 206 is the extension number and {key}
represents the factor of the time limit that may be 1 to 9

4. Wait for confirmation tone

Example: Dial [*7206*2775#] to set time limit to 15 minutes for extension 206. The call will

be terminated when the conversation exceeds 21 minutes.

To cancel NTC option

JKL

PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

MNO

0

6

#

ABC2PRS7PRS

beep
beep

7

OPER

0

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*7 206 * 277 0 #], where 206 is the extension number

4. Wait for confirmation tone

Example: Dial [*7206*2770#] to cancel the NTC option set on extension 206.

KCE Technology Corporation

69

Flexible Settings for No Answer/No Selection

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The FX-416 provides 2 flexible settings handling unanswered incoming calls or the incoming call
that caller did not make any selection. The FX-416 will announce “Invalid Input” after it rang for
90 seconds if no one answered the call. You may enter a control command or make a selection
after the “Invalid Input” announcement. The different settings are designed to meet user's various
needs.

Ring-All

Whenever caller did not make any selection or no one answered the incoming call, the system will
ring all extensions.
Note: Ring-All is the default setting.

How:

JKL

TUV

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Wait for confirmation tone, then hear system dial tone

4. Dial [*8 200 #]

5. Wait for confirmation tone

5
8

GHI4DEF

ABC

2

ABC

3

2 1

OPER0OPER

0

beep
beep

beep
beep

#

#

Assigning Operator Station

You may assign a particular extension as the operator. Whenever the calling party did not make
any selection or no one answered the call, the incoming call will be routed to the operator.
Note: 1. You have to program from another extension other than the extension that is to be

assigned as the Operator Station.

2. Once the extension is assigned as an operator station, then "Do Not Disturb" functions is
also disabled automatically.

How:

JKL

TUV

5

ABC

8

GHI4DEF3ABC

2 1

OPER0OPER

2

0

#

ABC

2 1

beep
beep

DEF

3

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 200 * 213 #], 213 represents the extension number 213 to be assigned

as the operator

4. Wait for confirmation tone

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70

Special Features

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Automatic FAX Connection

If an incoming call is from a FAX with a high pitch tone beeping every 3 seconds, the system will
stop playing the voice announcement and automatically route it to the extension that is dedicated
as a FAX line. You may assign any one of the 16 extensions as a dedicated FAX line.
Note: You have to program from another extension other than the extension that is to be assigned

as a FAX line.

How:

To assign an extension as a FAX line

JKL

TUV

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 241 * 208 #], 208 represents the extension number to be assigned as a

dedicated FAX line

4. Wait for confirmation tone
To remove FAX line assignment

JKL

TUV

1. Lift the handset

2. Dial [*8 241 #] to remove the FAX line assignment

3. Wait for confirmation tone
Note: This is also a station programming, so please program at extension.

5
8

5
8

ABC

ABC2GHI

GHI4DEF3ABC

2 1

GHI

2

4 1

GHI4DEF3ABC

2 1

4 1

#

2

beep

beep

beep
beep

OPER

TUV

0

8

beep
beep

#

beep

beep

#

ABC

#

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71

Assigning Voice Mail Channel

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may assign a voice mail channel to any extension. The FX-416 supports 2 voice mail
channels. The following is the reference table for the access codes:

Channel No. Any Available Channel 1 2
Access Code 245 246 247
Note: You have to program from another extension other than the extension that is to be assigned

as a voice mail channel.

How:

To assign voice mail channel #1

JKL

TUV

5

ABC

8

GHI4DEF3ABC

2 1

GHI

MNO

2

4

6

#

ABC

2 1

beep
beep

ABC

2

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 246 * 212 #], 212 represents the extension number 212 to be assigned

as voice mail channel #1

4. Wait for confirmation tone
To assign voice mail channel #2

JKL

TUV

GHI4DEF3ABC

5

ABC2GHI4PRS

8

2 1

7

#

ABC

2 1

beep
beep

DEF

3

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 247 * 213 #], 213 represents the extension number 213 to be assigned

as voice mail channel #2

4. Wait for confirmation tone

Canceling Voice Mail Channel

You may reset a voice mail channel to a regular extension.

How:

To cancel voice mail

JKL

TUV

5
8

GHI4DEF

ABC

2

3

GHI

4

ABC

2 1

PRS

7

beep
beep

#

#

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [*8 247 #] to reset voice mail channel #2 to a regular extension

4. Wait for confirmation tone

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72

Doorphone

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The FX-416 system currently supports 2 doorphones. Extension 15 and extensions 16 are not
only regular phone extensions, but also the extensions that supply 9V power for doorphone
application. If a doorbell is pressed, the system will ring all unbusy extensions. The following is
the reference table of the access codes assigned to the doorphones:

Doorphone # 1 2
Access Code 251 251
Note: You have to program from another extension other than the extension that is to be assigned

as a doorphone.

Assigning Doorphone Extension

You may assign a doorphone to either extension 15 or extension 16. The FX-416 has to be reset
to activate the doorphone assignment.

How:

To assign doorphone

JKL

TUV

WXY

5
8

WXY

9

GHI4DEF3ABC

2 1

ABC2JKL

5 1

9

#

beep

beep

#

ABC

2 1

beep
beep

JKL

5

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 251 * 215 #], 215 represents the extension 215 to be assigned as

doorphone #1

4. Wait for confirmation tone

5. Dial [*99#], reset the system to activate the assignment

6. Wait for confirmation tone

Canceling Doorphone Extension

You may reset a doorphone extension to a regular extension.

How:

To cancel doorphone

JKL

TUV

5
8

ABC2JKL

GHI4DEF3ABC

2 1

5 1

beep
beep

#

#

beep

beep

1. Lift the handset

2. Validate the password

3. Dial [*8 251 #] to cancel doorphone #1

4. Wait for confirmation tone

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73

Forwarding Doorphone to Another Phone Number

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may forward the doorphone calls to another phone number when there is no one present to
answer the calls. The FX-416 will use an available CO line to dial the phone number pre­programmed by you, then connect the visitor to the specified phone number. The phone number
will not be erased even when the function is disabled. You may change the phone number by re­programming a new number into the system.

How:

To forward to another phone number

beep
beep

JKL

TUV

5
8

GHI4DEF3ABC

2 1

ABC2JKL

5 1

WXY

9

beep
beep

MNO6MNO6MNO6TUV8TUV8TUV8TUV

8

#

#

1. Lift the handset

2. Validate the password (doorphone extension password)

3. Dial [*8 251 * 9 {Phone#} #], where {Phone#} is the phone number to be forwarded

to

4. Wait for confirmation tone

5. Hang up
To disable forwarding to another phone number

JKL

TUV

5
8

ABC2JKL

GHI4DEF3ABC

2 1

5 1

WXY

9

#

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password (doorphone extension password)

3. Dial [*8 251 *9#]

4. Wait for confirmation tone

5. Hang up
Note: You can program the phone number from any extension but not on the doorphone
extension itself. You need to set up a password for the doorphone in order to program the
doorphone from other extensions.

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74

Group Assignment - Extension

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may assign any extensions to either Primary Group or Secondary Group.

How:

To assign an extension to Primary Group

JKL

TUV

5
8

ABC2MNO6JKL

GHI4DEF3ABC

2 1

5

#

ABC

2

OPER

beep
beep

0 1

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 265 * 201 #], 201 represents the extension number to be assigned

4. Wait for confirmation tone
To assign all extensions to Primary Group

JKL

TUV

5
8

ABC2MNO6JKL

GHI4DEF3ABC

2 1

5

#

ABC2JKL

beep
beep

5

OPER

0

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 265 * 250 #], 250 represents all extensions

4. Wait for confirmation tone
To assign an extension to Secondary Group

JKL

TUV

GHI4DEF3ABC

5

ABC2MNO6MNO

8

2 1

6

#

ABC

2 1

beep
beep

ABC

2

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 266 * 212 #], 212 represents the extension number to be assigned

4. Wait for confirmation tone
To assign all extensions to Secondary Group

JKL

TUV

GHI4DEF

5

ABC2MNO6MNO

8

ABC

3

2 1

6

#

ABC

2

beep
beep

OPER

JKL

5

0

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 266 * 250 #], 250 represents all extensions

4. Wait for confirmation tone

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75

Group Assignment - CO Lines

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may assign any CO lines to either Primary Group or Secondary Group. The following is the
reference table of the access codes assigned to the CO lines:

CO Line No. Any CO Line CO Line 1 CO Line 2 CO Line 3 CO Line 4
Access Code 290 291 292 293 294

How:

To assign a CO line to Primary Group

JKL

TUV

5
8

ABC2MNO

GHI4DEF3ABC

2 1

JKL

6

5

#

ABC2WXY

9 1

beep
beep

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 265 * 291 #], 291 represents the CO line 1 to be assigned

4. Wait for confirmation tone
To assign all CO lines to Primary Group

JKL

TUV

5
8

ABC2MNO6JKL

GHI4DEF3ABC

2 1

5

#

ABC2WXY

9

beep
beep

OPER

0

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 265 * 290 #], 290 represents all CO lines

4. Wait for confirmation tone
To assign a CO line to Secondary Group

JKL

TUV

GHI4DEF3ABC

5

ABC2MNO6MNO

8

2 1

6

#

ABC2WXY9ABC

beep
beep

2

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 266 * 292 #], 292 represents the CO line 2 to be assigned

4. Wait for confirmation tone
To assign all CO lines to Secondary Group

JKL

TUV

GHI4DEF

5

ABC2MNO6MNO

8

ABC

3

2 1

6

#

ABC2WXY

beep
beep

OPER

9

0

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 266 * 290 #], 290 represents all CO lines

4. Wait for confirmation tone

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76

Playback of Group Assignment

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To verify the extensions and CO lines assigned to the Groups.

How:

To verify the assignment of the Primary Group

JKL

TUV

5
8

ABC2MNO6JKL

GHI4DEF3ABC

2 1

5

#

beep
beep

long

#

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 265 * #]

4. System plays back the extension number and CO line numbers assigned to the group
To verify the assignment of the Secondary Group

JKL

TUV

GHI4DEF

5

ABC2MNO6MNO

8

ABC

3

2 1

6

#

#

beep
beep

long
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 266 * #]

4. System plays back the extension number and CO line numbers assigned to the group

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77

Borrowing CO Lines

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

This function allows an extension or a group to access all CO lines.

How:

Extension

JKL

TUV

5
8

ABC2WXY

GHI4DEF3ABC

2 1

OPER

9

0

#

ABC

2

OPER

beep
beep

0 1

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 290 * 201 #], 201 represents the extension allowed to use all CO lines

4. Wait for confirmation tone
Group

JKL

TUV

5
8

ABC2WXY

GHI4DEF3ABC

2 1

OPER

9

0

#

ABC2MNO6JKL

beep
beep

5

#

beep

beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 290 * 265 #], 265 represents the primary group allowed to use all CO

lines

4. Wait for confirmation tone
To cancel borrowing

JKL

TUV

5
8

ABC2WXY

GHI4DEF3ABC

2 1

OPER

9

0

beep
beep

beep
beep

#

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 290 #] to cancel all CO lines borrowing

4. Wait for confirmation tone
To verify extensions allowed for borrowing CO lines

JKL

TUV

5
8

GHI4DEF

ABC2WXY

ABC

3

2 1

OPER

9

0

#

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*8 290 * #] to play back the extensions allowed for borrowing CO lines

4. Wait for confirmation tone

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78

Adjusting Hookswitch Flash Time

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The hookswitch flash time can be adjusted to accommodate various telephone communication
applications. The range of flash time is from 0.1 to 1.0 second in 0.1-second increment. The
default flash time is 0.6 second.

How:

JKL

WXY

5

9

GHI4DEF3ABC

ABC2PRS

OPER

7

0

2 1

MNO

#

6

#

beep
beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*9 270 S #], S represents the number 0 through 9 (see table below)

4. Wait for confirmation tone

S

Flash Time

(second)

1 2 3 4 5 6 7 8 9 0

0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1.0

KCE Technology Corporation

79

Setting Current Date

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To set current date and the corresponding day of the week.

How:

JKL

WXY

5

9

GHI4DEF3ABC

DEF

3 1

2 1

1

#

OPER0OPER

0

TUV

beep
beep

8

WXY9WXY

9

JKL

5

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*9 31 ddmmyy * w #], dd represents the day of the month, mm represents
the month, yy represents the last 2 digits of the year and w represents the day of the week
(1 through 7, week begins with Monday and ends on Sunday)

4. Wait for confirmation tone

Playback of Current Date

To check current date.

How:

JKL

WXY

5

9

GHI4DEF3ABC

DEF

3 1

2 1

beep

beep

beep
beep

#

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*931*#]

4. Wait for confirmation tone

Setting Current Time

To set current time.

How:

JKL

WXY

5

9

GHI4DEF3ABC

DEF3ABC

2

2 1

1

#

JKL5DEF3JKL

5

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*932 HHMN #], where the HH = hour (use 24 hour clock) and MN = minutes
(00 to 59)

4. Wait for confirmation tone

KCE Technology Corporation

80

Playback of Current Time

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

To check current time.

How:

JKL

WXY

5

9

GHI4DEF3ABC

DEF

ABC

3

2

2 1

beep
beep

beep
beep

#

#

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*932*#]

4. Wait for confirmation tone

Programmable Softkey Codes

The first digit of the Softkey Codes are programmable. The first digit of the default Softkey Code
is 2. You may like to change the first digit if it is conflict with the access codes of the special
features of the local telephone company. The first digit of the Softkey Code may be 2 to 8.
Please refer to the Softkey Code Table for the details.

How:

To set first digit

JKL

WXY9MNO

5

6

GHI4DEF3ABC

2 1

JKL

5

#

#

beep
beep

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*96n*#], where n denotes the first digit of the extension number which may be 2 to 8

4. Wait for confirmation tone

Example: Dial [*965#] to change the first digit to 5. The first digit of the default softkey codes

are changed from 2 to 5, like extension 206 becomes 506, supervisor code 269
becomes 569.

KCE Technology Corporation

81

Setting Ring Patterns

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

The FX-416 has two different ring patterns, US Standard and British Standard. The default
setting for the CO lines is US Standard and for the internal lines is British Standard. The settings
of CO lines and internal lines are always reversed.

How:

One Long Ring (US Standard)

JKL

WXY

5

9

GHI4DEF3ABC

OPER

PRS

7

0

2 1

#

beep

beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*970#]

4. Wait for confirmation tone

Two Short Rings (British Standard)

JKL

WXY

5

9

GHI4DEF

PRS

7 1

ABC

3

2 1

#

beep

beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*971#]

4. Wait for confirmation tone

Reset All Settings to Default

You may reset all the settings back to default.

How:

To reset

JKL

WXY

5

9

GHI4DEF

TUV

8

ABC

3

2 1

#

beep
beep

#

beep
beep

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*98#]

4. Wait for confirmation tone

KCE Technology Corporation

82

Executive Intervention

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may intervene an existing conversation if you have supervisor privilege. The supervisor
password is required for the executive intervention operation.

Nagging for Current Call Only

You may initiate nagging tones to an ongoing telephone conversation. The setting of the nagging
intervention is for current call only.

How:

To set nagging to an extension

JKL

ABC2PRS7MNO

1. Lift the handset

2. Validate the password

3. Dial [276 201], where 201 is the extension to be nagged

4. Wait for confirmation tone

To set nagging to a CO line

JKL

ABC2PRS7MNO

1. Lift the handset

2. Validate the password

3. Dial [276 292], where 292 is the CO line to be nagged

4. Wait for confirmation tone

5

6

5

6

GHI4DEF

GHI4DEF3ABC

ABC

2

3

ABC

2 1

OPER

0 1

2 1

ABC2WXY9ABC

#

beep

beep

#

2

beep

beep

beep
beep

beep
beep

KCE Technology Corporation

83

Nagging Then Cut for Current Call Only

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may initiate Nagging Then Cut (NTC) to an ongoing telephone conversation. Six minutes
after the initiation of the NTC, the call will automatically be terminated. The setting of the NTC
intervention is for current call only.

How:

To set Nagging Then Cut to an extension

JKL

ABC2PRS7PRS

5

7

GHI4DEF3ABC

2 1

OPER

ABC

2

0 1

#

beep

beep

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [277 201], where 201 is the extension to be nagged

4. Wait for confirmation tone

To set Nagging Then Cut to a CO line

JKL

ABC2PRS7PRS

5

GHI4DEF

7

ABC

3

2 1

ABC2WXY9ABC

#

2

beep
beep

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [277 292], where 292 is the CO line to be nagged

4. Wait for confirmation tone

KCE Technology Corporation

84

Barge-In (Override)

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You may barge-in to an ongoing telephone conversation.

How:

To Barge-In to an extension

JKL

ABC2PRS7TUV

5

8

GHI4DEF3ABC

2 1

OPER

ABC

2

0 1

#

beep
beep

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [278 201], where 201 is the extension to be nagged

4. Wait for confirmation tone

To Barge-In to a CO line

JKL

ABC2PRS7TUV

5

8

GHI4DEF3ABC

2 1

ABC2WXY9ABC

#

2

beep
beep

beep
beep

1. Lift the handset

2. Validate the password

3. Dial [278 292], where 292 is the CO line to be nagged

4. Wait for confirmation tone

KCE Technology Corporation

85

Interfacing with Voice Mail System

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

You need to program specific settings to integrate the FX-416 with your voice mail system.
Please refer to your voice mail system user’s manual for the required settings.

Disconnection Code

Your mail system will terminate a call once it receives the disconnection code. The disconnection
code used by the FX-416 is:

D

Message Waiting Notification

The FX-416 has a pre-recorded “You got mail” as a voice notification to inform users when they
have new messages in their mailbox. The voice notification is to replace the message lamp
notification that is supported by most of the PBX. The following codes are used by the FX-416
to activate or deactivate the Message Waiting Notification:

Code for Activating Message Waiting Notification

286{X}

Code for Deactivating Message Waiting Notification

287{X}

Note: The {X} denotes the extension number. Both 286 and 287 are softkey codes that the first

digit is programmable. Please refer to the “Programmable Softkey Codes” in the System
Programming section.

In-Band Code for Forwarding Messages to Voice Mail System

The FX-416 will send an In-Band DTMF code to your voice mail system when a caller requests
leaving message in a mailbox. Your voice mail system will act on In-Band DTMF code sent by
the FX-416. The following is the In-Band DTMF code for forwarding message to your voice
mail system:

91

In-Band Code for Retrieving Messages from Voice Mail System

The FX-416 will send an In-Band DTMF code to your voice mail system when a caller requests
retrieving message from a mailbox. Your voice mail system will act on In-Band DTMF code sent
by the FX-416. The following is the In-Band DTMF code for retrieving message from your
voice mail system:

92

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86

System Malfunction

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

If the system does not operate properly, use the following steps to clear the problem.

System Reset

Whenever the system does not function properly but the system dial tone still can be heard, please
try the System Reset to restart. All the system settings still remain intact while using the System
Reset to clear the problem.

How:

JKL

WXY

1. Lift the handset

2. Validate the password if a password has been programmed in, otherwise go to step 3

3. Dial [*99#]

4. Wait for confirmation tone

Powering Off the System

If the System Reset still could not reset the system, user shall power off the system to clear the
problem.

5

WXY

9

GHI4DEF3ABC

2 1

9

#

beep

beep

#

beep
beep

How:

1. Power off to reset the system

2. Wait for a few seconds then power on to restart the system

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Questions and Answers

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Q. Can I dial out during power outage?

A. Yes. The FX-416 will connect CO lines to the first 4 extensions automatically when power

outage occurs. The actual available extensions depend on the number of the CO lines
connected to the FX-416.

Q. Can I connect an answering machine to my extension?

A. Yes, you can connect an answering machine to your extension so you will not miss a call when

you are unable to answer it.

Q. Can I still be able to pick up the call once I transferred it to another extension?

A. Yes, you still can pick up the call again as long as no one answers it.

Q. Can I keep the special call services from telephone company, like Call Waiting or Three-Way

Calling?

A. Yes, you can still have the Call Waiting or Three-Way Calling services. FX-416 provides a

special feature called "Sending Flash to External Line" for user to access the special call
services. Please refer to "Sending Flash to External Line" for details.

Q. Is there anyway that the incoming calls can bypass the system and directly ring the extension

to save callers' phone expenses?

A. Yes, you may turn off the Auto Attendant function so that the incoming calls will not be

picked up by the system and will be routed to the extensions directly.

Q. What if I want to use one of the extensions for data transfer through a modem?

A. If you plan to do data transfer and you have the Call Waiting service on your phone line, you

will need to disable the Call Waiting during your communication session. For information
about how to disable your Call Waiting service you will need to contact your phone company.
The FX-416 provides Call Waiting feature that you also need to disable it during your
communication session. For how to disable Call Waiting function please refer to "Setting Call
Waiting Function" in the Convenient Station Programming section.
Note: When using a computer to dial out, you also need to add a PAUSE between Prefix

Number (9) and the destination's phone number if you are using Prefix Dialing Mode.

Q. Why I got system busy tone when I wanted to make a call?

A. You will get system busy tone when the system is busy in servicing an incoming call or other

extension. When you get system busy tone, please hang up the phone, wait a moment, and
then try again. You shall get system dial tone, once the system becomes available.

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FX-416 Softkey Codes

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

DEFAULT ASSIGNMENT
2 are programmable by phone and computer

ASSIGNMENT DESCRIPTION NOTE

200

201 - 216 Extension 1 to 16
217 - 233 Reserved for future assignment

234
235
236
237
238
239
240
241

242 - 244 Reserved for future assignment

245
246
247

248 - 249 Reserved for future assignment

250
251
252

253 - 254 Reserved for future assignment

255

256 - 259 Reserved for future assignment

260
261
262

263 - 264 Reserved for future assignment

265
266

267 - 268 Reserved for future assignment

269
270
271
272

273 - 274 Reserved for future assignment

275
276

Operator

Redialing the previous dialing location
Call return to the previous caller
Reserved for future assignment
First caller in Call Waiting queue
First caller in hold queue FIFO
Last caller in hold queue LIFO
Reserved for future assignment
FAX #1

Any available Voice Mail Channel
Voice Mail Channel #1
Voice Mail Channel #2

All extensions
Doorphone #1
Doorphone #2

PA system
Voice greeting message - current Current group or time

Voice greeting message - primary
Voice greeting message - secondary

Primary group
Secondary group

Supervisor
Sending a FLASH to CO line
Opening door lock #1
Opening door lock #2

Reserving a CO line
Nagging

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FX-416 Softkey Codes

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

(cont.)

DEFAULT ASSIGNMENT
2 are programmable by phone and computer

ASSIGNMENT DESCRIPTION NOTE

277
278
279
280
281
282
283
284
285
286
287

288 - 289 Reserved for future assignment

290
291
292
293
294

295 - 298 Reserved for future assignment

299
29#
29*
2##
20*
21*
2**

Nag then Cut (NTC)
Barge-in (Override)
Reserved for future assignment
Hang-up
Connecting
Transfer
Conference
Canceling emergency calls No password required
Transferring to a voice mail box
Message Waiting On
Message Waiting Off

Any available CO line
CO line #1
CO line #2
CO line #3
CO line #4

Automatic emergency call
Reserved for future assignment
Direct relay connection For high speed modem
Ringing extension pick-up
Direct Dialing Mode
Prefix Dialing Mode
Direct/Prefix Dialing Mode toggle

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SPECIFICATION

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

Capacity

CO (External) Lines 4
Extensions 16
Doorphone 2

Power Supply

AC Input 110/220 VAC ±10%, 50/60 Hz
Power Consumption 10-20W continuous, 100 peak

Dialing

Tone standard DTMF

Connection

Connector

Outsides Modular Jack (RJ-11)
Extensions Modular Jack (RJ-11)

Music two-conductors jack, 3.5 mm diameter
Serial Port DB-9
Cable

Outsides phone wire (2 conductors)

Extensions phone wire (2 conductors)
Music two-conductors wire

Environment

Temperature 0 − 40°C
Relative Humidity 90% max.

Ringer Equivalence 0.1A
Ring Generation 20 Hz, 65 Vrms at 1 REN
Transmission

Insertion Loss <3 dB
Cross Talk −60 dB max.

CNG Tone Reception 1100 Hz ±5%, 0.5 sec. On, 2.5 sec. Off
DTMF Reception

Frequency Shift ±2.5%
Level −28 to −2 dBm

Dial Tone Frequency 400 Hz
Music On Hold Input 1.0 Vrms max
Serial Communication RS-232, 2400 Baud 8N1
Weight 5.0 kgs (11 lbs)
Dimensions 295 mm (11.6 in.) W x 409 mm (16.1 in.) D x

114 mm (4.5 in.) H

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TELEPHONE COMPANY AND F.C.C. REQUIREMENTS AND

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

RESPONSIBILITIES

In compliance with the requirements of Part 68 of the F.C.C. Rules and Regulations for
connection of terminal system (this device is classified as terminal system) to the telephone
network and for your convenience, the following information is presented:

1. Notification to the Telephone Company

Customers connection terminal equipment to the telephone network shall, upon request of the
Telephone Company, inform the Telephone Company of the particular line(s) to which such
connection is made, the F.C.C. registration number and (see label on bottom of unit.) ringer
equivalence number of the registered terminal equipment. The REN is useful to determine the
quantity of devices you may connect to your telephone line and still have all of those devices ring
when your telephone number is called. In most, but not all areas, the sum of the REN's of all
devices connected to one line should not exceed five (5.0). To be certain of the number of devices
you may connect at your line, as determined by the REN, you should contact your local telephone
company to determine the maximum REN for your calling area.

2. Direct connection to A Party-line or Coin-operated Telephone Line is Prohibited

3. Incidence of Harm to The Telephone lines

Should Terminal Equipment cause harm to the Telephone Network, the Telephone Company
shall, where practical, notify the customer that temporary discontinuance of service may be
required. However, where prior notice is not practical, the Telephone Company may temporarily
discontinue service forthwith, if such action is reasonable in the circumstances. In case of such un­notified temporary discontinuance of service, the Telephone Company shall:

(a) Promptly notify the customer of such temporary discontinuance of service.

(b).Afford the customer the opportunity to correct the situation which gave rise to the temporary

discontinuance.

(c).Inform the customer of the right to bring a complaint to the Commission pursuant to the

procedures set out in Subpart E of Part 68 of FCC Telephone Equipment Rules.

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4. Compatibility of The Telephone Network and Terminal Equipment

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

(a) Availability of telephone interface information.

Technical information concerning interface parameters and specifications not specified in FCC
Rules, including the number of Ringers which may be connected to a particular telephone line,
which is needed to permit Terminal Equipment to operate in a manner compatible with
Telephone Company communications facilities, shall be provided by the Telephone Company
upon customer's request.

(b) Changes in Telephone Company Communications Facilities, Equipment, Operation and

Procedures.

The Telephone Company may make changes in its communications facilities, equipment,
operations or procedures, where such action is reasonably required in the operation of its business
and is not inconsistent with the rules and regulations. If such changes can be reasonably expected
to render any customer Terminal Equipment incompatible with Telephone Company
Communications Facilities, or require modification or alteration of such Terminal Equipment, or
otherwise materially affect its use or performance, the customer shall be given adequate notice in
writing, to allow the customers an opportunity to maintain uninterrupted service.

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Note

Smarthome.com, Inc. (800) SMART-HOME [phone] http://smarthome.com

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