KBC MPEG-4 User Manual

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MPEG4 IP Encoder

User Manual

ENC-A-W

EDKT-A-W

Encoder User Manual

TABLE OF CONTENTS

1 OVERVIEW .................................................................................. 3

1.1 Introduction ............................................................................................................................................ 3

1.2 Technical Specification ............................................................................................................................ 4

2 INSTALLATION ............................................................................. 6

2.1 Package Contents .................................................................................................................................... 6

2.2 Physical Connections and Description ..................................................................................................... 6

2.3 Product Deployment ............................................................................................................................... 9

3 GRAPHICAL USER INTERFACE ......................................................... 13

3.1 Accessing the ENC-A-W* Graphical User Interface (GUI) ...................................................................... 13

3.2 Initial GUI Access & Video Display ........................................................................................................ 15

3.3 Main Menu ........................................................................................................................................... 16

4 TROUBLESHOOTING .................................................................... 26

4.1 Visual Inspection ................................................................................................................................... 26

4.2 Test Cable Connections ......................................................................................................................... 26

4.3 Video Related Problems ........................................................................................................................ 27

4.4 PTZ Control ............................................................................................................................................ 26

4.5 Audio Issues .......................................................................................................................................... 27

4.6 Contact Closures ................................................................................................................................... 27

4.7 GUI Tools ............................................................................................................................................... 27

4.8 Contact KBC Technical Assistance ......................................................................................................... 28

5 WARRANTY ............................................................................... 29

5.1 Warranty Information ........................................................................................................................... 29

6 SAFETY, APPROVALS AND REGULATORY DOMAIN INFORMATION ................ 30

6.1 Safety Instruction .................................................................................................................................. 30

6.2 Regulatory Certifications....................................................................................................................... 30

7 INSTRUCTION OF DISASSEMBLY ...................................................... 31

ANNEX A - GENERAL PUBLIC LICENSE STATEMENT .................................... 32

Encoder User Manual

1 Overview

1.1 Introduction

This manual covers the KBC MPEG4 Encoder video server. KBC Networks’ network encoders are high performance video servers which support constant simplex video streaming, bi-directional RS-422/485/232 data, stereo audio and digital input/output contact closure. They are designed for use in a wide range of operating temperatures in environmentally conditioned/enclosed indoor or outdoor applications. The KBC Encoder has been specifically designed to convert constant streaming composite video, as well as other analog signal types, to Ethernet format in order to connect to an existing network, fiber media converter or wireless Ethernet system such as the KBC WESII series. This manual covers all features and operations of the encoder. The operations of the KBC Decoder are found within its own operations manual.

Encoder User Manual

ENC-A Specification

Standards

IEEE Standards

IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX IEEE 802.3x Full Duplex

Image

Compression

MPEG-4

Digital Resolution

QCIF (160 x 112 – NTSC, 176 x 144 – PAL) CIF (352 x 240 – NTSC, 352 x 288 – PAL) D1* (720 x 480 – NTSC, (720 x 576 – PAL)

Image Frame Rate

30 FPS full D1 resolution (NTSC) 25 FPS full D1 resolution (PAL)

Interface

LAN/WAN Port

RJ-45 (10/100base-T)

Serial Port

4 pin terminal block (RS-232 / 422 / 485) Mode switch selectable

Analog video input

Composite, BNC connector (NTSC, PAL)

Analog video output**

Composite, BNC connector (NTSC, PAL)

Audio Line Input

Compression: 8 kHz, Mono, PCM Unbalanced, 1.4V pk-pk 1 Vrms, 3.5mm Phone Jack

Audio Line Output

Compression: 8 kHz, Mono, PCM Unbalanced, 1.4V pk-pk 1 Vrms, 3.5mm Phone Jack

Digital Alarm I/O

6 pin terminal block

Connection Type

TTL 2 inputs, 2 outputs

Digital Alarm Input (DI)

To Trigger (low) Logic level 0: 0 ~ 0.8V Normal (high) Logic level 1:2.31 ~ 5.3V

Digital Alarm Output (DO)

To Trigger (high) Logic level 1: 2.8 ~ 3.3V Normal (low) Logic level 0:0 ~ 0.5V

General

Built-in web server and network interface

Network

Protocol Supported

TCP, UDP, HTTP, PPPoE, DDNS, DHCP, IGMP

QoS

Layer 2, 3

1.2 Technical Specification

* Denotes default configuration ** Video Out BNC is loop through from Video In composite signal

Encoder User Manual

Software OS Supported

Win 2000, XP, 2003, Vista, 7

Security

Username / password

Mechanical

Physical

Metal housing, not weatherproof

Dimensions (L x W x H)

40 x 120 x 136 mm (1.56 x 4.72 x 5.37 in)

Weight

0.37 kg (12.9 oz)

Certification

CE, FCC Class B

Power

Power Requirements

12 Vdc @ 625mA, 7.5W

Power Supply

12 Vdc 1500mA, wall transformer supplied

Environmental

Humidity

10% ~ 90%

Operating Temperature

-30° ~ +70 °C (-22° ~ +158 °F)

Connectors

10/100 Electrical

1 x RJ45

Composite

2 x BNC

RS-422/485/232

4 ports of 6 pin terminal block (2 ports for voltage in)

DI/DO

6 pin terminal block

Power

2 ports of RS Data 6 pin terminal block

Approvals

FCC Part 15 subpart C

IC ID# 7849A-N523ESD

Class A

Encoder User Manual

1. Power LED

2. Data RX LED

LED should only flash if receiving data from connected data device. A solid RX LED denotes a wiring error.

3. Data TX LED

LED should flash when transmitting data to connected data device.

4. Reset to Default Configurations Button

(See section 2.2.3.1 for instruction and results description)

5. DO1 and DO2 Alarm Input/Output

6. DI1 and DI2 Alarm Input/Output

7. RS Data Block

8. DC Voltage In

9. LAN/WAN Port, RJ-45 10/100Mbps

1. RS Data Selector Switch

Default Configuration: RS-485/422

2. Audio Out Mic/Speaker Jack

3. Audio In Mic/Speaker Jack

4. Video Out BNC

Video loop out from Video In source

5. Video In

Connect Video In prior to applying power to Encoder. Power Cycle Encoder if video in is connected after encoder is powered on.

2 3 4

5 6 7

2 Installation

2.1 Package Contents

 One MPEG-4 Encoder  One 24Vdc, 500mA PSU for each power injector module included  Quick Start Guide

Consult the Quick Start Guide for the exact list of components for the particular part number ordered. Please contact you dealer or distributor if a part is missing or damaged within 10 days of receiving the products.

2.2 Physical Connections and Description

2.2.1 Front View

2.2.2 Rear View

Encoder User Manual

PWR

3 1 2

White indicates the position of the switch

2.2.3 RS Protocol Dip Switch Selection

2.2.3.1 RS-422 / 485

The default configuration is set for RS-422 / 485. In the diagram below, white represents the switch. The first four dip switches ON (in the up position) with the last four OFF will set the encoder for RS-422 or 485 protocol.

Note: The dip switches will not determine the Baud Rate. The Baud Rate must be

configured to match the decoder, camera and PTZ system.

2.2.3.2 RS-232

The reverse dip switch positions (i.e, first four OFF and second four ON) will change the encoder into RS-232 mode.

2.2.4 Status LED Description

The KBC Encoder offers status LEDs for the power and data as well as on the LAN port for link status and activity.

2.2.4.1 Data TX/RX LEDs

1. Power LED. Allow 30 seconds after power up to illuminate steady.

2. Data RX. LED should remain OFF on standard activity. Will flash to

indicate that the camera is sending communication to the encoder.

3. Data TX. LED should remain OFF unless PTZ control signals are being sent from the decoder (Transmitted to the camera).

Note: A solid RX LED indicates a data wiring, or other data related error. If the LED

will not turn OFF, contact KBC for further details and/or return authorization for repair.

2.2.4.2 LAN / WAN Port

4. Link Status. On/Off

5. Port Activity. Will flash rapidly when streaming video.

Note: If the LAN port LEDs do not light up, check Ethernet cable or connected

Ethernet device.

2.2.5 Composite Video Connection

Make all Video In coaxial connections prior to powering up the encoder. If the video input is connected after power is applied to the encoder, the unit will require a power

Encoder User Manual

reset in order to stream video to a connected decoder and/or via the encoder GUI video display.

The Video Out Composite BNC is an analog video loop through from the Video In BNC. This provides an option to test the video out from a camera without disconnecting the encoder and requiring a power reset to the encoder. Viewing video from the Video Out BNC will not identify whether the encoder is actually encoding the video, however, the encoder must be powered up to view the video from the Video Out composite BNC. A video cable can be connected from the Video Out BNC to a monitor after the encoder has been powered up without requiring a power reset.

Note: If the connected camera loses power but the encoder does not, the encoder

must be power reset once the camera is back online.

2.2.6 Data Protocol Dip Switch Selection & PTZ Wiring Schemes

The following PTZ data schemes have been tested by KBC. Other wiring combinations are possible depending on the PTZ system manufacturer.

Note: A solid RX light indicates an improper data wiring connection. If one of the

following schemes results in a solid RX LED, check the protocol dip switch selection and/or use a varying wiring combination if your PTZ system requires a different wiring solution.

2.2.6.1 RS-422/485, 2-wires

(Use default RS-422/485 dip switch selection) From encoder: TX+ to camera: RX+ (or “A”) From encoder: TX- to camera: RX- (or “B”)

2.2.6.2 RS-422, 4-wires

(Use default RS-422/485 dip switch selection) From encoder: TX+ to camera: TX+ From encoder: TX- to camera: TX- From encoder: RX+ to camera: RX+ From encoder: RX- to camera: RX-

2.2.6.3 RS-232

(Use RS-232 dip switch selection) From encoder: TX+ to camera: Transmit From encoder: RX+ to camera: Receive From encoder: GND to camera: Ground

2.2.6.4 Known Incompatible Protocols

The following data protocols are not supported by the KBC encoder/decoder:

 Sensornet  Biphase & Bilinx, other Bosch proprietary protocols  Kalatel protocols using RS-422. The system is compatible in RS-485 at 9600

Baud Rate

 Coaxitron or any “up the coax” PTZ control systems

2.2.7 Bi-Directional Audio Parameters

2.2.7.1 Needed Audio Equipment

 The mic/speaker audio in/out jack must be connected via stereo cable.  The audio source for Audio In must be amplified; the encoder does not

provide amplification on the audio.

Encoder User Manual

Contact Closure Specification

Connection Design

TTL-compatible logic levels

Voltage

Trigger (low)

Logic level 0: 0V ~

0.4V

Normal (high)

Logic level 1: 3.1V ~ 30V

Current

10mA ~ 100mA

Connection Design

TTL-compatible logic levels

Voltage

Trigger (high)

Logic level 0: 2.4V ~ 5V

Normal (low)

Logic level 1: 0.1V ~

0.6V

Current

50mA

ENC-A-W* Encoder (ENC)

Action

DEC-A-W* Decoder (DEC)

DO1

DO2

DI1

DI2

DO1

DO2

DI1

DI2

Normal State

OFF

Short DEC DI1 to GND

GND

OFF

Short DEC DI2 to GND

GND

Short ENC DI1 to GND

OFF

ON GND

Short ENC DI2 to GND

OFF

 LAN/WAN IP Address

192.168.1.100

 LAN/WAN Subnet Mask

255.255.255.0

 Gateway IP Address

192.168.1.254

 GUI Access User Account ID

admin

 GUI Access Password

admin

 Audio In

Disabled

 Data Protocol Selection (Dip Switch)

RS-422/485

 Video Compression Type

MPEG-4

2.2.7.2 Default Audio Configuration

The audio is default configured as disabled and must be enabled in the encoder for audio in. Audio out does not have a selection, simply connect a speaker to the Audio Out jack and ensure that the decoder Audio In is enabled.

2.2.8 Alarm Input / Output Parameters

2.2.8.1 Voltage Specification

2.2.8.2 Trigger/Normal State Response

ON: Voltage present on port OFF: Voltage is 0V GND: Alarm trigger device causes DO/DI to short, turning off opposite DO / DI port

Note: Triggers from default configurations shown. See Decoder Interface settings to

configure other trigger options.

2.3 Product Deployment

2.3.1 Product Default Configuration Settings

2.3.1.1 Operations Manual Defaults

When an encoder is shipped from the KBC product warehouse, the default configurations are as follows:

Encoder User Manual

 Video Streaming Method

TCP

 Video Resolution

D1, 720 x 480 (NTSC)

 Frame Rate & Mode

30 FPS, Constant

 Video Bit Rate & Mode

1.2 Mbps, Constant

 Serial Port Baud Rate

9600 BPS

 Serial Port Control

8, None, 1

 Video Control Port

6001

 Video Streaming Port

6002

 LAN/WAN IP Address

192.168.0.100

 LAN/WAN Subnet Mask

255.255.255.0

 Gateway IP Address

192.168.0.254

 GUI Access User Account ID

admin

 GUI Access Password

123456

 Audio In

Disabled

 Data Protocol Selection (Dip Switch)

RS-422/485

 Video Compression Type

MPEG-4

 Video Streaming Method

TCP

 Video Resolution

D1, 720 x 480 (NTSC)

 Frame Rate & Mode

30 FPS, Constant

 Video Bit Rate & Mode

1.2 Mbps, Constant

 Serial Port Baud Rate

9600 BPS

 Serial Port Control

8, None, 1

 Video Control Port

6001

 Video Streaming Port

6002

2.3.1.2 Factory Defaults

When the reset button on the face of the unit is pressed, or a reset is performed form the product interface, the parameters of the encoder will become (differences from manual settings in italics):

2.3.2 Bench Test Set Up

KBC Networks recommends that all equipment be bench tested before being installed on site. One crossover Ethernet cable is required.

1. Remove the encoder and/or decoder from box. The encoder IP address is factory

set to 192.168.1.100, the decoder IP address is factory set to 192.168.1.101 unless otherwise noted on provided documentation. The IP addresses do not need to be changed for the units to operate individually or as a system. If you will be using multiple encoder and decoder in a system, please see the advanced operation section of this manual for setup. The encoder and decoder operate as a pair and the IP addresses have been set accordingly.

2. Mount the encoder at the desired location. The encoder is not weatherproof and

will need to be mounted in a suitable environmental enclosure if used outside or in a harsh environment. If the encoder is part of the Encoder/Decoder Kit (EDKTA-W), the included KBC housing is suitable for outdoor and/or harsh environments provided the minimum and maximum temperature specifications of the encooder are not exceeded.

3. Connect the analog video cable from the analog video source to the VIDEO-IN

port. If the system requires data transmission (pan/tilt/zoom or other RS485/422/232 data) connect the wires from the data device the RS485/422/232 Tx+, Tx-, Rx+ & Rx- ports. If the system requires alarm communication and/or audio, connect alarm device wires to the Digital Input (DI) ports and mic/speakers to in/out ports.

4. Connect the LAN/WAN port of the encoder to the wired or wireless network. The

green LED on the front on the encoder will illuminate if the encoder is connected

Encoder User Manual

Figure #1

Encoder and brace assembly

* LWE-ED Enclosure is included with EDKT-A-W and WESII-KT-ED system kits.

to a valid network/Ethernet device. If connected to a switch or KBC WES system then a straight through cable is needed for this connection. If the encoder and decoder are being tested back to back or through a KBC Mesh system, a crossover cable will be needed.

5. Mount the DEC-A at the desired location. The decoder is not weatherproof and

will need to be mounted in a suitable environmental enclosure if used outside or in a harsh environment. Typically the decoder will be located in close proximity to the analog video device it will be connected to such as a monitor, DVR, muliplexer, etc.

6. Connect an analog video cable from the Composite BNC output on the decoder to

the input of the analog device it will be connected to. If the system requires data transmission (pan/tilt/zoom or other RS485/422/232 data) connect the wires from the control device to the RS485/422/232 Tx+, Tx-, Rx+ & Rx- ports. If the system requires alarm communication and/or audio, connect alarm device wires to the Digital Input (DI) ports and mic/speakers to in/out ports.

7. Connect the LAN/WAN port of the decoder to a wired or wireless network. The

green and amber LEDs of the LAN port will illuminate if the DEC-A is connected to a valid network/Ethernet device. If connected to a switch or wireless system then a straight through cable is needed for this connection. When the encoder has established communication with the decoder, The green LED on the encoder and the amber LED on the decoder will flash rapidly. Analog video from the analog video source connected to the encoder will be displayed on the device the Composite output of the decoder is connected to.

2.3.3 Mounting the Encoder in a KBC LWE-ED enclosure*

See instructions included with enclosure for parts list and dimensions.

1. Attach KBC Encoder to mounting braces using self-thread Philips screws. Ensure

top and bottom holes are positioned at the outside corners and leave connection loose to be able to screw into the housing. See Figure #1. Mount the Encoder and brace assembly into the enclosure using four M5 x .9P x 10mm Philips pan head screws. Tighten all eight screws. Attach the enclosure to a wall or pole (Pole mounting hardware included).

2. Remove green connector from Encoder power supply in order to feed the cable

through the weatherproof plugs. Remove the black grommet from the white plug and insert the power cable through the weatherproof plug. Reattach grommet into plug and green connector onto power supply. Ensure white dashed cable is inserted into 12V port and solid black cable into GRD port. If using a D900 Transceiver, place the transceiver on its side and adjust the antenna so it is pointing up.

Encoder User Manual

Side view of

mounted enclosure

Front view of

mounted enclosure

3. Attach an off-white painted bracket to the top and bottom of the enclosure. Use

four M5 x .9P x 10mm Philips pan head screws attaching the outer holes to the four corner threaded ports on the backside of the enclosure. Mount enclosure to pole or wall using two off-white painted brackets and hardware kit.

2.3.4 Replacing / Adding an Encoder to an Existing Encoder/Decoder

System

When a replacement encoder is ordered after the original products had been in deployment, the new encoder may need to be reconfigured if the old device was not set to the product defaults. The KBC Encoder can also replace an SED series encoder and connect to an SED series decoder if applicable. If an SED series decoder is in use the easiest reconfiguration is to set the new encoder to the settings of the old SED series encoder which is no longer in use. Because the decoder must be told the LAN IP and user ID and password of the encoder in order to stream its video, the encoder may need to have its ID and password for GUI access changed as well. Contact KBC for further details on this process.

2.3.5 Establishing a Connection to a KBC Decoder

When connecting the encoder to a KBC Decoder, the following items must be in place:

 Both of the LEDs on the encoder and decoder LAN port must be illuminated. When

video is streaming, the amber LED will flash rapidly.

 Ensure that the video cable from the camera to the encoder is connected when

the encoder is powered down. Connecting it after encoder power up will require a power reset.

 The video source must be present and powered up. This can be verified using the

encoder Video Out composite BNC.

 The encoder IP must be able to be pinged from the decoder side of the network

using a computer which is on the same subnet as the encoder/decoder devices. The decoder must also be able to be pinged from the encoder side of the network using a computer on the same static subnet as the encoder and decoder.

 There must be sufficient throughput across the medium used to connect the two

devices. If insufficient throughput is available, the encoder can be reconfigured to consume less network traffic.

 The encoder and decoder must have their own individual network settings (i.e,

LAN or WAN IP, etc.)

 The decoder must be configured properly in its “Connection Settings”

configuration screen to identify the appropriate encoder settings in order to connect and stream the data from the encoder.

Note: If a connection to a KBC Decoder cannot be established in the field or on a

network, KBC recommends a test with the encoder directly connected to its

Encoder User Manual

 CPU

Pentium 4 2.4GHz and above

 Memory

256 MB or above

 Operating System

Windows XP with SP2 or above. Windows Vista / Win 2003 / Win7

 Web Browser

IE 6.0 SP2 / IE 7.0 / IE 8.0

 Video Resolution

SVGA or XGA with 1024 x 768 resolution

mate decoder using a crossover cable. If the two units are connected via an unmanaged switch then the interface screen can be accessed from a web browser in order to identify if a problem in configuration exists.

2.3.6 IP Utility Locating Software Tool

KBC Networks provides a software tool to search for the encoder and decoder IP addresses. This tool is helpful for diagnostics and trouble-shooting if needed in the

installation. Visit KBC Networks’ website software tool at

www.kbcnetworks.com/downloads and select “Software”. The needed tool is the IP

Utility, the second link on the software downloads page. The other tools listed on the page are for other KBC products which may not apply to your application.

3 Graphical User Interface

3.1 Accessing the ENC-A-W* Graphical User Interface (GUI)

The ENC-A series provides a web browser based configuration system accessible by either connecting directly to the encoder, via a network link or over a wireless Ethernet connection such as the KBC WESII series products. The web browser GUI is accessible via a computer set to the same static subnet as the encoder. See section 3.1.1.1 below to ensure that your computer Operating System is supported.

3.1.1 Connecting to the ENC-A-W* GUI using a PC

Connect a crossover Ethernet cable from a computer’s LAN port to the LAN/WAN port of the encoder. After applying power the red Power LED will light up and then turn back off during its power boot up. Verify that the red Power LED has reilluminated after the initial boot up, this can take up to a minute or more.

3.1.1.1 Minimum System Requirements

Encoder User Manual

admin

3.1.2 Accessing the GUI via a Web Browser

The computer used to access the encoder GUI must be set to a static IP address on the same subnet as the encoder. The default configuration is on the 192.168.1.x subnet (refer to provided documentation for exact IP per unit Serial Number) therefore the computer must also be set to a 192.168.1.x IP address if the unit is still on its factory set configurations.

Once the computer’s IP address is confirmed, open a web browser such as MS

Internet Explorer®. Type in the encoder IP address in the address bar at the top of the web browser. If the IP is correct and the link activity is established, the browser will prompt you to enter the user ID and password. The ID and password is “admin” / “admin” (case sensitive).

3.1.2.1 Language Options

The following Language Options exist for the user interface:

 English (default)  Traditional Chinese  Simplified Chinese  Japanese  Spanish  Italian  German  Portuguese  Czech  French  Finnish  Hungarian  Danish

Note: Pull down menu options on configuration screens remain in English.

Note: The language option chosen from the account ID / password login will remain

Encoder User Manual

only for the duration of the login period. The next login visit will revert to the selected language from the Host Setting configuration page.

3.1.2.2 Reset

The reset button will clear whatever is entered for the account and/or password entries. This will not reset the account ID and password to default configuration.

3.1.2.3 Login

Click the Login button to access the user interface. Upon a successful log in, the camera video display will appear.

3.2 Initial GUI Access & Video Display

The encoder GUI immediately opens to the web browser video display. To access the main menu for configuration changes, click “Set Up”

3.2.1 Streaming Options

MPEG-4 and MJPEG are the two compression type options available to stream the video. The encoder will begin to stream with the new compression method as soon as the type is selected.

Click “>>Setup” to exit the live view and access the main menu.

Encoder User Manual

3.3 Main Menu

The main Setup page displays the directory of configuration options and tools.

3.3.1 Video Display

See section 3.2 for video display description. This link returns the user back to the opening video display viewed after accessing the GUI.

3.3.2 Host Setting

The Host Settings are the general configurations of the encoder used for identification and network association.

3.3.2.1 Host Name

Enter a host name for the encoder and it will be identified when the IP Utility is used. The host name can be anything that will help to determine the camera when the need to bring up the video or make configuration changes arises. Clicking reset will clear the text from the host name section.

Encoder User Manual

3.3.2.2 Language

See section 3.1.2.1 for language options. It is in this section where the selected language will remain even after logging out.

Note: If the parameters of sections 3.3.2.1 and 3.3.2.2 have been changed from

default, you must click “Apply” to save those changes. The encoder must also go through a reboot process by clicking on “>>Save Reboot” from the menu on

the left of the web browser.

3.3.2.3 Network Link Speed & Duplex

If a certain speed and duplex setting is required other than auto-detect, it can be selected in this section. Other options include:

 100 Mbps / Full Duplex  100 Mbps / Half Duplex  10 Mbps / Full Duplex  10 Mbps / Half Duplex

Note: If the Network Link Speed & Duplex parameters have been changed from

default configuration, you must click “Apply” to save those changes. The encoder must also go through a reboot process by clicking on “>>Save Reboot”

from the menu on the left of the web browser.

3.3.2.4 Type of Service

The TOS tag priority can be added to the streaming. The options are:

 Normal-Service (default configuration)  Minimize-Cost  Maximize-Reliability  Maximize-Throughput  Minimize-Delay

Note: Click on “Apply” in this section of the web browser GUI to apply changes to the

type of service.

3.3.2.5 Port Mapping

 Select the port for this encoder to use HTTP protocol.  Select the first port on which software applications, such as the IP Utility, can

locate this encoder.

 Select the second port on which software application, such as the IP Utility, can

locate this encoder.

Note: Click on “Apply” in this section of the web browser GUI to apply changes to the

port mapping.

3.3.3 WAN Setting

The WAN Setting is where the network properties of the encoder are configured. Keep a record of changes or use the IP Utility to find the IP addresses if changed from default configurations.

3.3.3.1 Dynamic IP Address

When selected the IP address of the encoder will be set automatically provided that the encoder is connected to a DHCP router.

3.3.3.2 Static IP Address

KBC recommends selecting a static IP on the network. Advise the network administrator for available static IP addresses prior to configuring the encoder on the local network.

Encoder User Manual

3.3.3.3 PPPoE

PPPoE is used when the encoder is connected directly to the xDSL modem.

 User Name: enter the user name of the xDSL account  Password: enter the password for your xDSL account.

Clicking apply will force a “Save Reboot” process.

Note: Clicking “Apply” on this section after making changes to any of the network

information will force a “Save Reboot” prompt from the encoder.

3.3.3.4 DNS Server Setting

 Primary DNS Server: defines the IP address of the primary DNS server in order to

identify the encoder by name instead of IP address.

 Secondary DNS Server: Used as a fail over if the primary DNS server is not

available.

Note: Click on “Apply” in this section of the web browser GUI to apply changes to the

DNS Server Setting.

3.3.3.5 DDNS Server Setting

 DDNS Type: Enable the encoder DDNS function to connect to the encoder by

domain name even if its IP address is not static

 Service ISP: Select one of the DDNS service providers  Host name: Enter the host name of your DDNS service account (example:

Yourhostid.serviceprovider.extension).

 User Name: Enter the login user name your would use to access your DDNS

service account (example: Your_username)

 Password: Enter the login password you would use to access your DDNS service

account.

Note: Click on “Apply” in this section of the web browser GUI to apply changes to the

DDNS Server Setting.

3.3.4 Date Setting

The encoder can be custom configured to match the time and date of the users’ network via SNTP/NTP or manually. If your local area observes Day Light Saving, you can program the encoder to automatically change its time when Day Light Savings time begins and ends each year.

 IP Address: Enter the IP

address of the SNTP/NTP server.

 Sync Time: Select the time

interval for the encoder to synchronize its time.

 Set Manually; Date: Select the

current date.

 Set Manually; Time: Select the

current time.

 Time Zone: Select the time

zone offset for local settings.

 Day Light Saving; Start Time:

Select the appropriate date and time when Day Light Savings

starts

 End Time: Select the date and time when the time reverts to standard time.

Encoder User Manual

 Camera Name

Enter the particular camera number or a description such as “North Lot” or “Main Gate”.

 Streaming Method

Select the desired streaming mode. The options available are:

- TCP Only

- Multicast Only

- RTP over Multicast

- RTP over UDP & Multicast

Note: video is displayed in the encoder interface in TCP only. All other streaming methods must be viewed via the decoder video output.

 RTSP Authen

Enable

(appears when RTP streaming methods selected)

Check box to enable RTP streaming account/password authentication

 B2 Frame Enable

(appears when RTP streaming methods selected)

Check box to enable the B2 frame in RTP streaming

 Audio In

Select to enable the audio in, default disabled.

 Multicast IP

Select the multicast IP. Default is 228.5.6.1

 Multicast TTL

Select the multicast TTL. Default is 255

 IGMP

(appears only in multicast)

Enable to use IGMP membership

3.3.5 Video Setting

Encoder User Manual

 Resolution

Select from the following options:

- QCIF

- CIF

- D1 (default)

 Frame Rate Mode

Select from the following options:

- Constant (default): The streaming frame rate will

not vary regardless of conditions

- Variable: The streaming frame rate will vary

depending on condition of motion and change in the video in order to maintain ideal image quality.

 Frame Rate

Select the desired constant frame rate (not applicable in Variable Frame Rate). Constant Frame Rate options include:

- 30 FPS (default)

- 15 FPS

- 10 FPS

- 1 ~ 7 FPS

If Variable Frame Rate is selected, the following options are available:

- 30 FPS

- 15 FPS

- 7 FPS

- 5 FPS

- 1 ~ 3 FPS

 Encoder Type

Select the encoding compression type:

- MPEG-4 (default)

- MJPEG

 Video Bitrate

Mode

If Variable Bit Rate is selected, video quality must also be selected (Options: High, Middle, Low). Also input a GOP Length which determines how many frames will be sent in between each I Frame. If 0 is entered, only I Frame will be transmitted each second.

Constant Bit Rate is the default setting.

 Video Maximum

Bitrate

The range of the bit rate is from 28 Kbps up to 3 Mbps,

with “UNLIMITED” an option as well. The default setting

is 1.2 Mbps

 Bitrate

Select the Bit Rate of the video streaming. A lower bit rate consumes less bandwidth but will result in lower quality images. A high bit rate will consume more bandwidth with higher quality picture.

 RTSP port

Select the port for the encoder to support RTSP.

 Video RTP over

Multicast

Enable/disable the multicast video streaming via RTP protocol.

 Audio RTP over

Multicast

Enable/disable the multicast audio streaming via RTP protocol.

Encoder User Manual

 Video Control Port

Select the port through which software applications may control this encoder.

 Video Streaming

Port (TCP Only)

Select the port through which software applications may establish video streaming with this encoder.

 Video Multicast

Port (Multicast Only)

Select the port for this encoder to support video multicast function of the application program.

Note: GOP length refers to the video frames between one completely encoded I frame

and other compressed P frames. The GOP length is usually equal to the number of frames in one second. Using longer GOP length may save bandwidth consumption, however at a risk of losing a portion of one GOP should the network drop frames before the video refreshes. Long GOP is available only in Constant FPS mode and variable Bit Rate in MPEG-4

3.3.6 Video Adjustment

The video adjust section of the user interface allows fine tuning to the web browser

video display. By clicking “Motion Enable” the user can also set motion trigger

parameters.

Select the desired brightness, saturation and contrast levels by either selecting from the pull down menu or clicking on the blue bar. The video will adjust upon selecting the desired level. Within the Activity window, the red line shows the baseline activity level of the trigger threshold for the Runtime MD profile while a blue line records the minimum activity for the Event MD profile. When the activity goes beyond the minimum (red and blue lines), the various triggers will respond. Configure these layers by clicking on “Motion Enable”

Three different regions can be set for enabling motion detection. Within each region, the user can set the sensitivity, interval and threshold of the trigger. These values can be set the same for each region or can be switched between Runtime Profile and Event Profile via the Event handler.

Encoder User Manual

Motion Detection Defined The motion detection determines whether the amount of motion in a target region exceeds the desired threshold. If the motion rises above the threshold it will trigger the motion detection.

 Sensitivity: When a sensitivity value is entered, the given value will determine

whether the pixel is considered to have motion activity. The higher the value entered, the more that same motion sequence will be considered as motion resulting in a triggered motion detection. In cases where there is little light, it is suggested to reduce sensitivity in order to prevent overreaction to background noise.

 Threshold: This value decides the percentage of pixels to be marked as “changed”

in order to trigger a motion event. A smaller threshold will result in the encoder responding to movement by smaller objects or even natural background noise. The default value is 10; increase to filter out smaller objects.

 Interval: The amount of time that must pass before another motion event can be

detected. This is used to prevent the encoder from generating too many motion detection signals.

 Noisy Environments: The background noise will be greater and can cause non-

existent motion activity. In this case, lower the sensitivity level and reduce the threshold.

 Object Size: Generally a smaller target region will be more accurate and sensitive

than a bigger region. It is best to cover the capture area with two or all three MD regions rather than one large section covering the majority of the streaming video.

3.3.7 OSD/Privacy Mask

To enable, click the “Enable” box. OSD, or On Screen Display, or Privacy Mask can be selected. The privacy mask will place a color box over the desired area in order to prevent the area from being seen on the encoder web browser video display. The redacted display will also be presented on the video output when connected to a KBC Decoder. When the OSD is selected, the format parameters must match the format

notice. At that point whatever is written into the “String” area will appear on the

video display. This text will not be displayed by the decoder video output.

3.3.8 SNMP Setting

Click to enable V1/V2 SNMP support or select SNMP V3 to support Version 3.

3.3.9 UPnP

Click to enable UPnP and enter the UPnP Friendly Name.

3.3.10 Bonjour

Click to enable Bonjour and enter Bonjour Friendly Name.

3.3.11 IP Address Filtering

The encoder can deny or allow certain IP addresses in order to filter network traffic

coming into the device. In “Allow” mode, the encoder will filter all IP addresses other

than the list of allowed IP addresses. All IP addresses that the encoder must listen

for must be listed manually. In “Block” mode, the user lists the IP addresses not

allowed and the encoder will allow all other IPs.

Note: Configuration of this option must be performed with care. If the IP address of

you computer is not listed in the “Allow” (or is listed in the “Block” list) you will be denied access from the encoder web browser GUI. An incorrect configuration may result in the need for a hard reset to factory default.

Encoder User Manual

3.3.12 Event

This section identifies how the encoder will respond to trigger situations. The user can set up to 10 Event Rules per encoder. Each rule includes one single trigger and one of many responses. Various types of servers can be utilized in order to configure the encoder to send a response to the desired type of server in order to receive the trigger information. Event Configurations and the Event List also can be configured here to further custom configure the trigger alert system. The notification message section is where the sort of alert type can be custom designed.

3.3.13 User Account

The Root account admin has access to all GUI configuration pages and ability to

make configuration changes. All other users defined in the “User Account” list have

video display access and can see the system info as well. User 1 through User 10 do not have access to such places as the Video Settings or WAN Settings or any place where configurations can be altered.

Note: If the administrator account and/or password are changed, the decoder must be

given that info in its “Connection Setting” configuration page. The encoder and decoder account and password settings do not have to match.

Encoder User Manual

3.3.14 System Info

This screen displays the general information on the encoder and its firmware.

3.3.15 Firmware

When “Firmware” is clicked, the interface will ask if you want to upgrade the firmware. Clicking “Apply” will bring the user to the screen where the firmware files will be input. Clicking “Apply” will not upgrade the firmware immediately as the correct files must be found in order to upload. Clicking “Reset” will return to the main menu. To upgrade, click “Apply” then click “Browse” to locate the two needed

files for firmware upgrade. You will require the images and md5 files in order to successfully upgrade firmware. These files must be obtained from KBC and saved in

an accessible place to locate from the “Browse” button. Browse and locate then click “Apply”. When the firmware begins to upload to the encoder, the LAN port activity

LED will flash rapidly and the encoder will display a process bar to indicate the completion procedure. Do not turn off the encoder or disconnect the Ethernet cable until after the GUI shows the process bar at 100%. The unit will then automatically go through the reboot process. Expect the power LED to turn off and then reilluminate up to a minute later.

3.3.16 Profile

Profiles are sets of parameters that control the image sensor behavior if fine-tuning is required for a particular environment. The profile is not updated as often as the firmware image may go through various revisions but on occasion a profile update may be available and is uploaded here. When updated, the progress bar will appear and show the percentage of completion. The encoder will reboot on its own after completion.

3.3.17 Factory Default

The encoder can be returned to factory defaults completely or you can save its

Encoder User Manual

 LAN/WAN IP Address

192.168.0.100

 LAN/WAN Subnet Mask

255.255.255.0

 Gateway IP Address

192.168.0.254

 GUI Access User Account ID

admin

 GUI Access Password

123456

 Audio In

Disabled

 Data Protocol Selection (Dip Switch)

RS-422/485

 Video Compression Type

MPEG-4

 Video Streaming Method

TCP

 Video Resolution

D1, 720 x 480 (NTSC)

 Frame Rate & Mode

30 FPS, Constant

 Video Bit Rate & Mode

1.2 Mbps, Constant

 Serial Port Baud Rate

9600 BPS

 Serial Port Control

8, None, 1

 Video Control Port

6001

 Video Streaming Port

6002

WAN/LAN & other IP Settings. Click “Apply” to reset all (or all but WAN and HTTP

Settings if appropriate box is clicked) configurations to factory defaults.

3.3.17.1 Factory Default Configurations

If all settings are returned to default, the new configurations are as follows:

3.3.18 Save Reboot

This link must be clicked after all setting changes have been applied.

3.3.19 Logout

When this link is clicked, the system will log out without a “save/reboot” process and will return the user to the account and password login prompt.

Encoder User Manual

4 Troubleshooting

4.1 Visual Inspection

The encoder contains LEDs which can be used as “at a glance” diagnostics. Further details are listed under section 2.2.4.1 and 2.2.4.2

4.2 Test Cable Connections

4.2.1 Determine Link Activity

If the LAN port LEDs are not illuminated, verify the cable and/or Ethernet device which is connects to the encoder. If the Ethernet device is not powered on or is exhibiting some link activity problem the LAN port will not light up. As a precaution, re-test all Ethernet cables with a cable tester.

4.2.2 Verify Type of Cable Needed

Generally a straight-through Ethernet cable is required for most unmanaged switches and computer connections. On occasion a crossover cable is required. KBC recommends each type of Ethernet cable available. If the cable will be exposed to the elements in order to connect to an outdoor wireless antenna, use only shielded outdoor rated cabling. Always protect the cabling from sources of potential harmful voltage surges.

4.3 Video Related Problems

If the encoder connects to a KBC Decoder which is not displaying a video output, the following steps can be followed to check the encoder side of the link:

4.3.1 Check Camera Output

If there is a problem with the composite video output, the decoder will display the same error message as if the link between the two devices was not established. The

encoder, however, will display a “Video Loss” message on a blue screen. The video input can be checked by using the “Video Out” BNC connected to an analog monitor.

4.3.2 Ensure Video Connection Prior to Applying Power to the Encoder

Always connect the video in prior to applying power to the encoder. If the encoder is powered up before the video connection is made, the encoder will need to be power cycled.

4.3.3 Verify Video display within the Encoder GUI

The encoder shows the video from the camera on its video display. After accessing the user interface (GUI), the video display is the first property shown after login. If no video is shown on the encoder GUI video display then the encoder may not be encoding the video and may need to be hard reset or returned to KBC for further diagnostics. Other possibilities remain which can be further trouble-shot via KBC technical assistance.

4.4 PTZ Control

If the camera will not respond to PTZ commands, check the following:

Encoder User Manual

4.4.1 Check Serial Protocol and Wiring Format

Check the mode selection switch to ensure that it is set for the correct protocol. A solid RX LED will appear if the switch is set for RS-232 but wired for RS-422/485. See section 2.2.6 for the appropriate wiring schemes.

4.4.2 Ensure Matching Baud Rate

The encoder Baud Rate must match the decoder and all third party PTZ equipment. Make sure that the camera / control system is set for 9600 BPS or set the encoder for the correct Baud Rate needed.

4.5 Audio Issues

If the audio device is not producing audio, check the following:

4.5.1 Audio Input

Verify that the audio in and level are selected from the encoder Video Settings found

in its GUI. Ensure that a stereo cable is connected to the “Audio In” from an

amplified audio source.

4.5.2 Audio Output

Verify that the stereo cable is connected to the “Audio Out”. Check the decoder GUI

for the volume in selection and volume level.

4.6 Contact Closures

See section 2.2.8 for the specs of the alarm input and output parameters.

4.7 GUI Tools

Go to KBC Networks’ website to download the IP Utility tool to assist in diagnostics

of the encoder and decoder IP devices.

Encoder User Manual

4.8 Contact KBC Technical Assistance

Below is the contact information for KBC:

Technical Support Availability

This manual is comprehensive to the extent that it will answer many of your technical questions. Technical assistance is available should you require additional assistance. KBC offers technical support over the phone or by way of e-mail to all KBC integrators, dealers and end users of the encoder product.

Our technical support hotline is available during regular business hours, Monday through Friday with the exception of public holidays. KBC will follow up on all electronic inquiries before the end of the following business day.

NORTH AMERICA 888-366-4276: Monday – Friday 10am-8pm Eastern (7am-5pm Pacific)

techsupport@kbcnetworks.com: 24hr availability, response time varies

HAWAII & ALASKA / GUAM, PR & OTHER US TERRITORIES 949-297-4930: Monday – Friday 7am-5pm Pacific Time

techsupport@kbcnetworks.com: 24hr availability, response time varies

Note: the toll free 888# does not work from Alaska

CENTRAL / SOUTH AMERICA

latamtechsupport@kbcnetworks.com: 24hr availability, response time varies

ASIA

apactechsupport@kbcnetworks.com: 24hr availability, response time varies

SOUTH PACIFIC / PACIFIC ISLANDS

apactechsupport@kbcnetworks.com: 24hr availability, response time varies

EUROPE +44(0)1622 618787: Monday – Friday 9am-5pm UK time

emeatechsupport@kbcnetworks.com: 24hr availability, response time varies

AFRICA & MIDDLE EAST

emeatechsupport@kbcnetworks.com: 24hr availability, response time varies

Technical Support is offered in English, however, KBC Networks has worldwide representatives who can provide technical support in many local languages.

Note: technical assistance is available after having read through this manual.

Comprehension of terms and topics will assist in trouble-shoot procedures.

Encoder User Manual

5 Warranty

5.1 Warranty Information

KBC extends the following LIMITED WARRANTY to the original owner/purchaser of this product as follows:

- Two years from the date of initial sale for all wireless and network products.

- Five years from the date of initial sale for all fiber products.

1) If, within the specified warranty period, this product, or any part or portion thereof,

shall prove upon examination by KBC, to be defective in material or workmanship,

KBC will repair or replace such part or portion at KBC’s option. The warranty period

on the repaired or replaced part or portion of this product shall be limited to the unexpired term of the original warranty. The buyer shall be responsible for all shipping and transportation of the product to KBC for any performance under this warranty.

2) Conditions and Exceptions: a) Any accident to this product, any misuse or abuse, alternation, use in modified

form, or any attempt to repair this product shall void this warranty. These conditions to the warranty include, but are not limited to, incorrect power connections, physical damage due to mechanical shock, exposure to moisture, and circuit modification.

b) SHOULD THIS PRODUCT PROVE DEFECTIVE FOLLOWING PURCHASE, THE BUYER,

NOT THE MANUFACTURER, DISTRIBUTOR, OR RETAILER, ASSUMES THE ENTIRE COST OF ALL SERVICING OR REPAIR, EXCEPT AS OTHERWISE PROVIDED BY THE TERMS OF THIS WARRANTY.

c) FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY ON THIS PRODUCT, THE

BUYER IS LIMITED TO THE FOLLOWING DAMAGES. (1) THE COST OF LABOR TO REPAIR OR REPLACE DEFECTIVE PARTS OR PORTIONS OF THIS PRODUCT, AND (2) THE COST OF THE REPAIRED OR REPLACE PARTS OR PORTIONS OF THIS PRODUCT.

d) NO OTHER EXPRESSED OR IMPLIED WARRANTIES HAVE BEEN MADE OR WILL BE

MADE ON BEHALF OF KBC WITH RESPECT TO THE SALE, REPAIR, INSTALLATION, OPERATION, OR REPLACEMENT OF THIS PRODUCT. KBC DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OF THIS PRODUCT OR ITS FITNESS

FOR ANY PURPOSE, AND THE BUYER AGREES THAT THIS PRODUCT IS SOLD “AS IS” AND THAT THE ENTIRE RISK OF QUALITY AND PERFORMANCE OF THIS

PRODUCT IS WITH THE BUYER, EXCEPT AS OTHERWISE PROVIDED BY THE TERMS OF THIS WARRANTY.

e) Some states/jurisdictions do not allow exclusions or limitations of incidental or

consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.

f) If you do not wish to be bound by any of the provisions in this warranty, please

return the product(s) immediately.

3) Contact your dealer regarding return authorizations for out of warranty repairs and any further product information.

This warranty does not apply in Australia.

Encoder User Manual

6 Safety, Approvals and Regulatory Domain

Information

6.1 Safety Instruction

For your protection, please read and observe all safety instructions before operating this system and keep this sheet and any additional instructions for future reference.

6.1.1 Installation and Use

OBSERVE WARNINGS: All warnings in the operating instructions should be carefully

followed. Do not make any modifications to the encoder unit, power supply, or any other KBC Networks electronic device, as the unit(s) will no longer comply with legal regulations and therefore void its warranty.

WATER AND MOISTURE: The encoder is not weatherproof and must be mounted indoors or in an outdoor protective enclosure.

POWER SOURCE: Connect the equipment to a power source only of the type described on the operating instructions or as marked on the equipment. Excessive or insufficient current or voltage can cause extended trouble-shooting or even damage that could negate its warranty.

ATTACHMENTS: Use only KBC Networks’ supplied or recommended Power Supplies, Power Injection Modules (when connecting to a KBC WESII or other KBC wireless system), Cat5 Cables and weather seals (where applicable) and plugs.

WHEN NOT IN USE: Unplug the power if the equipment is left unattended or unused for long periods of time or during lightning storms (if outdoors).

REPLACEMENT PARTS: When replacement parts are required, use only replacement parts specified by KBC Networks. Unauthorized substitutions may result in damage to the system and could void the warranty.

6.2 Regulatory Certifications

The KBC encoder is certified by FCC, IC, CE

6.2.1 FCC Part 15 Required Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Encoder User Manual

7 Instruction of Disassembly

Instruction of Disassembly of KBC Product

(For EU Directive 2002/95/EEC-WEEE)

Tools required:

 No. 1 Phillips screwdriver

Steps for disassembly:

1. Remove screws from front face of encoder.

2. Slide out top lid

3. Remove screws from back end face of encoder.

4. Slide out printed circuit board (PCB).

Notice: When a product reaches the end of its life – return to KBC.

Encoder User Manual

Annex A - General Public License Statement

You may have received from KBC Networks products that contained – in part – free software (software licensed in a way that ensures your freedom to run, copy, distribute, study, change and improve the software). Such products include the ENCA-Wx family of products.

As part of these products, KBC Networks may have distributed to you hardware and/or software that contained a version of free software programs developed by the Free Software Foundation, a separate not-for-profit organization without any affiliation to KBC Networks. See http://www.gnu.org/philosophy/free-sw.html for more details. If KBC distributed any portions of these free software programs to you, you were granted a license to that software under the terms of either the GNU General Public License or GNU Lesser General Public License (“License”, copies of which are available from http://www.gnu.org/licenses/licenses.html). The Licenses allow you to freely copy, modify and redistribute that software without any other statement or documentation from us.

For at least one (1) year from the date of distribution of the applicable product or software, KBC Networks will provide to anyone who contacts us at the contact information provided below, for a charge of no more than our cost of physically performing source code distribution, a complete machine-readable copy of the complete corresponding source code for the free software programs used in the version of the programs that we distribute to you. The cost will be free if the delivery medium of the machine-readable copy is through the Internet.

Contact information: Email: techsupport@kbcnetworks.com Tel: 949.297.4930 Address: 25691 Atlantic Ocean Drive Lake Forest, CA 92630

We do ask for your understanding regarding expected delivery timelines:

1. We will reply within 7 working days once the request has been made through email/telephone.

2. The default version sent will be the latest that we used in the firmware/programs.

3. Note, it may take longer if an older version is requested. The waiting time will not exceed 2 weeks.

KBC Networks North America.

25691 Atlantic Ocean Drive

Suite 3B

Lake Forest, CA 92630

U.S.A

Americas

Phone: 1-949-297-4930

Fax: 1-949-297-4933

KBC Networks Ltd. EMEA

KBC Networks Ltd.

Barham Court

Teston, Maidstone

Kent, ME18 5BZ

United Kingdom

Phone: +44(0)1622 618787

Fax: +44(0)20 7100 8147

Email: info@kbcnetworks.com

Web: www.kbcnetworks.com

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Encoder User Manual

KBC MPEG-4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual