Kaspersky Lab KASPERSKY ANTI-SPAM PERSONAL 1.0 User Manual
KASPERSKY LAB
Kaspersky Anti-Spam Personal 1.0
USER'S GUIDE
KASPERSKY ANTI-SPAM PERSONAL 1.0
User's Guide
© Kaspersky Lab
http://www.kaspersky.com
© JSC Ashmanov & Partners
http://www.ashmanov.com
Revision Date: October, 2004
Contents
CHAPTER 1. KASPERSKY ANTI-SPAM PERSONAL OVERVIEW............................ 5
1.1. What is Kaspersky Anti-Spam Personal............................................................... 5
1.2. Hardware and software requirements .................................................................. 6
1.3. Licensing policy ..................................................................................................... 7
1.4. Distribution kit ........................................................................................................ 7
1.4.1. License agreement ......................................................................................... 7
1.5. Services provided to registered users .................................................................. 8
1.6. Formatting conventions......................................................................................... 9
CHAPTER 2. INSTALLING AND UNINSTALLING KASPERSKY ANTI-SPAM
PERSONAL ................................................................................................................ 10
2.1. Preparing for the installation................................................................................ 10
2.2. Installing Kaspersky Anti-Spam Personal .......................................................... 10
2.3. Post-installation setup of Kaspersky Anti-Spam Personal................................. 13
2.4. Uninstalling Kaspersky Anti-Spam Personal...................................................... 14
CHAPTER 3. WORKING WITH MICROSOFT OUTLOOK 2000-2003...................... 15
3.1. Spam filtering....................................................................................................... 15
3.2. Kaspersky Anti-Spam Personal commands....................................................... 18
3.2.1. Managing Friends and Enemies lists........................................................... 19
3.2.2. Other commands .......................................................................................... 22
3.3. Individual settings ................................................................................................ 25
CHAPTER 4. WORKING IN THE MICROSOFT OUTLOOK EXPRESS
ENVIRONMENT......................................................................................................... 29
4.1. Kaspersky Anti-Spam Personal settings for the Microsoft Outlook Express
environment ....................................................................................................... 31
CHAPTER 5. UPDATING THE ANTI-SPAM DATABASE........................................... 39
APPENDIX A. ADDITIONAL INFORMATION ABOUT KASPERSKY ANTI-SPAM
PERSONAL ................................................................................................................ 43
APPENDIX B. FREQUENTLY ASKED QUESTIONS ................................................. 46
4 Kaspersky Anti-Spam Personal
APPENDIX C. ABOUT KASPERSKY LAB................................................................... 50
C.1. Other Kaspersky Lab Products .......................................................................... 51
C.2. Contact Us .......................................................................................................... 55
APPENDIX D. ABOUT JSC ASHMANOV & PARTNERS........................................... 56
APPENDIX E. THIRD PARTY SOFTWARE ................................................................ 57
APPENDIX F. INDEX..................................................................................................... 59
CHAPTER 1. KASPERSKY ANTI-
SPAM PERSONAL
OVERVIEW
1.1. What is Kaspersky Anti-Spam
Personal
Kaspersky Anti-Spam Personal is designed to protect Microsoft Outlook and
Microsoft Outlook Express users from unsolicited e-mail messages (spam).
Firstly, such protection is implemented through checking various attributes of the
messages: sender's and recipient's address, message headers (including the
From and To headers).
Secondly, content filtering method is used that involves the analysis of the
message content (including the Subject header) and of the attached files1. This
includes the use of unique linguistic and heuristic algorithms based on fuzzy
comparison of the text fragments with sample messages and on more
comprehensive analysis of the text, formatting features and other attributes of the
messages. E-mail filtering technology used by Kaspersky Anti-Spam Personal
was developed by JSC Ashmanov & Partners (see Appendix D, page 56).
Attention! Every day new types of spam messages appear. In order to
ensure that you have an up-to-date product, it is necessary to update
the anti-spam database as frequently as possible. Make sure that you
update anti-spam database immediately after you have installed
Kaspersky Anti-Spam Personal on your computer!
The anti-spam database is being continuously improved at the linguistic
laboratory based on the results of everyday monitoring of spam sources.
In order to ensure efficient spam protection, the latest release of such data shall
be downloaded regularly by launching the anti-spam database updating process.
We recommend that you set up the automatic updating of the database
at least once a day.
1
Plain text, HTML, Microsoft Word and RTF formats analysis is provided.
6 Kaspersky Anti-Spam Personal
Messages that have any features characteristic of spam will be processed as
described in para 3.3, page 25.
We hope that your experience of using Kaspersky Anti-Spam Personal will be
most satisfying and that you will appreciate its advantages based on the
following features:
• The use of artificial intelligence methods in the analysis of e-mail
messages content (content filtering).
• Integration of all filtering methods in a single module and ensuring
efficient interaction of these methods.
• Easy-to-use centralized graphical interface for managing the filtering
process.
1.2. Hardware and software
requirements
For installation and trouble-free operation of Kaspersky Anti-Spam Personal
your system must meet the following hardware and software requirements:
• IBM compatible PC with Intel Pentium processor.
• At least 64 MB RAM.
• At least 100 MB free space on the hard disk.
• CD-ROM drive.
• VGA or SVGA video card.
®
• Microsoft
Windows XP Operating System.
• Installed e-mail client Microsoft
and/or Microsoft
Windows 98, Windows ME, Windows 2000 Professional or
®
®
Outlook Express (of version 5.1 or higher).
Outlook® (2000, XP, 2003 or higher)
Kaspersky Anti-Spam Personal Overview 7
Kaspersky Anti-Spam Personal will work with Microsoft Outlook only if
Microsoft Outlook had been installed on your computer before the
installation of Kaspersky Anti-Spam Personal.
1.3. Licensing policy
Licensing policy is based on the License Agreement that comes into effect as
described in para 1.4.1, page 7.
Control over the authorized use of Kaspersky Anti-Spam Personal is based on
the rights provided by the License Keys and on the period of the validity of these
License Keys provided as electronic files separately from the distribution kit.
1.4. Distribution kit
You can purchase Kaspersky Anti-Spam Personal either from our dealers
(retail box) or in one of our online stores (for example, visit our website
www.kaspersky.com and follow the E-Store link).
The retail box package includes:
• A sealed envelope with the installation disk containing the program;
• User's Guide;
• License Key on a special disk;
• License Agreement.
Before you open the envelope with the installation CD, make sure that
you have carefully read the License Agreement.
If you buy Kaspersky Anti-Spam Personal online, you will download the
installation file from the Kaspersky Lab website. In this case, the distribution kit
will include, along with the program, this User's Guide. The license key will be
included with the distribution kit or e-mailed to you upon the receipt of your
payment.
1.4.1. License agreement
The License Agreement is a legal contract between you and Kaspersky Lab that
contains terms and conditions on which you may use the product that you
purchased.
8 Kaspersky Anti-Spam Personal
Please read License Agreement carefully!
If you do not agree with the terms and conditions of the License Agreement, you
may return the retail box to the Kaspersky Anti-Spam dealer you purchased it
from and the money you paid for subscription will be refunded to you on the
condition that the envelope with the installation CD has remained sealed.
By opening the sealed envelope with the installation CD, you confirm that you
agree with all terms and conditions of the License Agreement.
1.5. Services provided to registered
users
Kaspersky Lab offers to all registered users of their products an extensive
service package enabling registered users to boost the efficiency of Kaspersky
Anti-Spam Personal.
After you have purchased a subscription you become a registered program user
and during the period of your subscription will be provided with the following
services:
• updates of the anti-spam database (several times a day);
• availability of program upgrades;
• support on issues related to the installation, configuration and use of
the product provided by phone or via e-mail
• additional information about new Kaspersky Lab's products (only for
users signed up for the newsletter).
• information about new Kaspersky Lab products and about new
computer viruses throughout the world (for Kaspersky Lab newsletter
subscribers).
Kaspersky Lab does not provide support on issues related to the
performance and the use of operating systems or other technologies.
Kaspersky Anti-Spam Personal Overview 9
1.6. Formatting conventions
Various formatting conventions are used throughout this Guide depending on the
purpose of the particular part. These conventions are explained in the table
below.
Convention Meaning
Bold font
Note.
Attention!
Menu titles, commands, window titles,
elements of dialog boxes, etc.
Additional information, notes.
Critical information that requires special
attention.
CHAPTER 2. INSTALLING AND
UNINSTALLING
KASPERSKY ANTI-SPAM
PERSONAL
2.1. Preparing for the installation
Before installing Kaspersky Anti-Spam Personal read this chapter and
the readme file that may contain the latest recommendations on the
program installation
After you have carefully reviewed the License Agreement and accepted its terms
and conditions (see para 1.4.1, page 7), you may open the envelope with the
installation CD.
You will find file setup.exe in the main folder of the installation CD.
If you purchased the product online, please, run the Kaspersky Anti-Spam
Personal distribution file.
2.2. Installing Kaspersky Anti-Spam
Personal
In order to install Kaspersky Anti-Spam to the computer, you will have
to log in as a user that has System Administrator's rights.
In order to initiate the installation of Kaspersky Anti-Spam Personal, run
setup.exe (installer program) to start the package installer.
The installation wizard will then check the system configuration and will prompt
you for additional information required to proceed with the installation.
Provided below is a detailed discussion of questions asked by the wizard during
the program installation and possible answers to these questions.
Installing and uninstalling Kaspersky Anti-Spam Personal 11
Step 1. Read the License Agreement
The installation wizard will perform some preliminary work and display the text of
the License Agreement (see Figure 1).
Read it carefully and click the Yes button if you agree with the terms and
conditions therein. In order to cancel the program installation, click the No button
and terminate the installation process.
Figure 1. The License Agreement text
Step 2. Provide user information
Next dialog box will prompt you to enter user's name and the user's company
name. Default information will be copied from your operating system registry and
you can alter it if you wish. In order to proceed with the installation click Next>.
Step 3. Select e-mail client programs to be protected
Then you need to select an e-mail client program to be protected by Kaspersky
Anti-Spam Personal - one or both of the two options (see Figure 2).
12 Kaspersky Anti-Spam Personal
Figure 2. Selecting e-mail clients to be protected
If you use Microsoft Outlook, you should select this program as the capabilities of
Kaspersky Anti-Spam can be utilized more efficiently and comprehensively when
it is used with Microsoft Outlook.
Selecting both e-mail client programs is also a relevant option from a practical
point of view. Selecting Microsoft Outlook Express becomes reasonable only if
you do not have Microsoft Outlook installed in your computer or if you have
specific individual preferences.
Step 4. Select the installation folder
This dialog box will prompt you to select a folder on your hard drive (or accept
the default installation folder suggested by the wizard) into which Kaspersky AntiSpam Personal program files will be copied.
Step 5. License key installation
Then the setup process will proceed automatically up to the point when you will
be requested to specify the license key. If, for any reason, the installation wizard
Installing and uninstalling Kaspersky Anti-Spam Personal 13
could not find the license key automatically, you will have to specify the path to
the license key file yourself.
Kaspersky Anti-Spam Personal WILL NOT WORK without a license
key!
The installation wizard will then advise you that the installation process was
completed successfully and that you have to restart your computer in order to
complete the setup. During the reboot the application services will be registered
with your system. Select option Yes, restart my computer now and click the
Finish button.
You can start using Kaspersky Anti-Spam Personal immediately after the
restart, but it is recommended to update the anti-spam database from the
Internet prior to this (see Figure 3). In order to do so, simply click the Yes button.
Figure 3. Dialog box prompting to update the anti-spam database
2.3. Post-installation setup of
Kaspersky Anti-Spam Personal
Kaspersky Anti-Spam Personal will be ready for use immediately upon the
installation process is complete. It will start automatically with the e-mail client
programs mentioned above and filter all incoming messages detecting spam.
You can verify that Kaspersky Anti-Spam Personal was successfully installed by
simply checking the appearance of the Microsoft Outlook (or Microsoft Outlook
Express) main application window - an Anti-Spam menu and additional colored
buttons on a separate tool bar will appear (see Figure 4).
14 Kaspersky Anti-Spam Personal
Figure 4. Anti-Spam menu and additional toolbar with colored buttons in the Microsoft
Although the default settings of Kaspersky Anti-Spam Personal ensure
everything required to detect spam and move it into special quarantine folders,
there is a provision for a manual program configuration.
When Kaspersky Anti-Spam Personal is run for the first time, the
address extraction wizard will help you add addresses from your
address book to your Friends list. It is strongly recommended that you
fill the Friends list (that is the list of addresses that will never be
considered as senders of spam) before you start actively using
Kaspersky Anti-Spam Personal (see 3.2.1, page 19).
Outlook window
For more details on configuring Kaspersky Anti-Spam Personal see para 3.3,
page 25.
2.4. Uninstalling Kaspersky Anti-
Spam Personal
Kaspersky Anti-Spam Personal can be uninstalled using standard Windows
uninstallation method.
Go to Control Panel, select Add or Remove Programs, select KASPERSKY
ANTI-SPAM PERSONAL in the list of the programs installed in your computer,
and press Change/Remove.
System restart will be required to complete the uninstallation process.
CHAPTER 3. WORKING WITH
MICROSOFT OUTLOOK
2000-2003
Kaspersky Anti-Spam Personal is a powerful tool for detecting spam in incoming
e-mail messages that you receive. When installed, the program is integrated into
Microsoft Outlook and supports POP3, IMAP4 and Microsoft Exchange
protocols.
Kaspersky Anti-Spam Personal starts automatically with Microsoft Outlook and
detects spam, filtering all incoming messages and moving messages identified
as spam into special quarantine folders. Quarantine folders are created as
subfolders of Inbox folder when first spam message is received and detected.
3.1. Spam filtering
All spam messages fall into four types.
• apparent spam (SPAM);
• probable spam (PROBABLE SPAM);
• obscene content messages (OBSCENE);
• formal messages (FORMAL) including automatically generated
messages, e.g. messages from e-mail bots.
Since there are no absolute and comprehensive criteria for spam identification,
Kaspersky Anti-Spam Personal marks suspicious messages as PROBABLE
SPAM (suspicious of being spam, but not enough evidence to be classified as
SPAM).
Quarantine folders are named after the types of spam discussed above.
According to the default settings of Kaspersky Anti-Spam Personal, when spam
of any of the above types is detected for the first time, the corresponding
quarantine folder will be created and the message will be moved into this folder.
Only when OBSCENE type messages are received (strictly speaking, it may or
may not be spam), the default settings (see para 3.3, page 25 about altering
default settings) prescribe placing messages into the main storage folder (Inbox
folder) and mark it with the [--Obscene--] tag.
16 Kaspersky Anti-Spam Personal
As you proceed using your e-mail client program, a proper quarantine folders
configuration will be developed (see Figure 5).
Figure 5. Spam quarantine folder and its content
The above figure is the illustration of the case when a SPAM message is
detected. Therefore, a Spam subfolder was created within the Inbox folder
where the spam message was moved.
This prevents cluttering of the Inbox folder with spam messages.
Figure 5 also illustrates that Kaspersky Anti-Spam Personal marks spam
messages, adding corresponding tokens to the Subject field. In this particular
case token [!! SPAM] is added to the Subject field of a SPAM message.
The filtering process is thoroughly documented and the statistical data is
available via the Statistics tab of the Options dialog box that can be accessed
using the Anti-Spam | Options menu item (see Figure 6).
Working with Microsoft Outlook 2000-2003 17
Figure 6. Spam statistics for the month by categories
By choosing a desired reporting period, the user can view statistics for a Day,
Month or Total statistical data (information for the entire period of e-mail
monitoring).
To reset the total statistics (clear existing data and start again) press Reset.
Statistical data on received spam messages is accumulated and displayed
without any need for user’s interference. More detailed statistics is contained in
the Log file (see Appendix A, p. 43)
The mode of Kaspersky Anti-Spam Personal operation, described in this
chapter, is very simple and can be used by any Microsoft Outlook user without
difficulty.
18 Kaspersky Anti-Spam Personal
In some situations, Kaspersky Anti-Spam Personal commands should be used
(for details see para 3.2, page 18).
Particularly, in the previous chapters of this User's Guide it was repeatedly
recommended that you create a list of Friends (that is trustworthy people whose
messages will never be considered spam) before you start actively using
Kaspersky Anti-Spam Personal (see para 3.2.1, page 19).
3.2. Kaspersky Anti-Spam Personal
commands
Kaspersky Anti-Spam Personal commands are accessible via the Anti-Spam
menu (see Figure 7) integrated into the menu of Microsoft Outlook as shown
below.
Figure 7. Anti-Spam menu integrated in Microsoft Outlook
The majority of the menu commands (except for three first items from below) are
also available as colored buttons on the additional toolbar in the Microsoft
Outlook window (see Figure 5). The sequence of buttons (from left to right) is the
same as the sequence of the menu commands (from top to bottom). Besides,
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